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Furniture store
1. Bob’s Discount Furniture and Mattress Store - Worcester
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· 2365 reviews
490 Lincoln St, Worcester, MA 01605
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Jose Sostre: Great Service
john szpiech: Awesome deals!!!
Linda Hartnett: Excellent customer service.Fast and efficient.I was trying to order online and was having issuesI called and within minutes I had my order and delivery date!Wonderful
vickie mccall: Rep was very friendly, knowledgeable and patient
Patricia Donnelly: My sales person Steve was very helpful. Personable and did not rush or use high pressure sales that usually having me running from a store.
Liz R: Always find what I need at Bob's Discount Furniture the young lady who helped me and The manager Jose was really helpful.
Joanne Hetherington: Polite and friendly staff. Not pushy and very helpful. The process from start to finish was smooth and efficient. I was out the door in no time flat and happy with my purchases. Thanks
Benjamin Amell: I was looking to buy a sectional and only wanted to spend a certain amount. Bobs had just what I needed, customer service was great. In and out just the way I wanted. Thank you Bobs Furniture
Elisa Kjerting: Very good. I was asked several times of I needed help but did not feel harassed at all. When I was ready to talk to someone, Malik was the person who helped me. He was very honest, and very helpful with my deciding in the best option for me.
Jeremy Blanchard: We knew what we were looking for and Bob's sales we very helpful
Santanu Garai: Great inventory and great helpful stuff
S Beer: Dov was attentive to what we were looking for and showed us all the options. Quality at a reasonable price. We look forward to a great delivery in a few days!
Miria Gomes: Awesome people!! Emmanuel helped me with my broken bed, really helpful!! Thank you so much Emmanuel!!
Neisha Tate: My sales rep was Kevin tran, awesomeeeeee guy, eager to assist and what stood out most about him he was very patient. I'm very peculiar n specific when it comes down to look. I was so tentative and all over the place and never once did he seem annoyed. Thank you Kevin. 11/16/2021 Went back to bobs twice I tell u they have the best sales rep. Luke n Fredrico are awesome also. On 04/15/23 I went back to Bobs Worcester and again Kevin Tran did everything to make sure I left with the sectional I’ve been eyeing for 2yrs. It’s d happiest I’ve been in recent times. Thank u Kevinnnnn
Christiana Num: Girl was not as patient. She kept getting annoyed when we found a different rug and asked her if it was in stock etc. Needs a little more patient and better customer service skills.
Vivian LoPiccolo: Very helpful and patient
Teresa Davidson: The guys that were moving the furniture out to loading area were so nice and overly helpful in Worcester. Don’t know their names but both were helpful. Found a leaf for table for me out back that had no damage when floor models all had damage. They were great. Good deal!
Raylene Miller: I was amazed by the customer service at the Worcester location. Ken was very helpful and knowledgeable about my furniture. He was very patient and professional. He gave me the total amount of my purchase so I could compare what I picked out to Bernie and Phyl’s and Ashley Furniture. Needless to say the sales woman at Bernie and Phyl’s was useless as she just pointed to the back of the store and continued chitchatting with her fellow employees. By the way the store was dead!! Ashley furniture was about the same customer service. So I recommend Bob’s furniture to everyone and anyone who wants awesome customer service and fantastic quality furniture and ask for Ken Reed. I will continue to shop at Bob’s for the rest of the furniture I need for my new apartment. Thanks Ken and see you soon.😁
Gregory Lynch Jr.: Awesome people
Yolanda Famania: Good service the vender is excellent
ZTfab420: Had a great experience buying a recliner. Salesman was very helpful and knowledgeable and made my purchase very easy.
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Furniture store
2. Rainbow Furniture - Worcester
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· 71 reviews
112 Grove St, Worcester, MA 01605
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Hima Bindu Pyda: We have bought the Bedroom set, Family room and dining room Sets from Rainbow furniture in early 2000. All of them are in good condition but however during the shifting, head board of the King bed was broken. When we spoke to Ron @ Rainbow furniture, he has asked us to bring it down to the show room. He said, he would try to fix it in few days. He called us back to say that it was fixed and to our surprise, it was fixed so nicely that we could not even make out the broken leg and it is now put to use regularly.We couldn't believe that Rainbow has willingly fixed the issue even after 20+ years of purchase from them and was done so professionally. Thanks a ton to Ron Harris & his team at the Rainbow Furniture for their commitment and professional out look. We will be more than happy to go back to Rainbow for ours and our children's future needs. Regards, Hima Pyda & Jan Pyda
evelyn lopez: Love rainbow furniture always find what I need. Thanks Roy you are the best. I purchased living room set, dining table, beds . Best price in town
Taylor Miller: I searched for weeks for a couch that I liked, and it wasn't until I checked out Rainbow Furniture that I saw such a wide selection. I got a name brand couch that was unbelievably affordable, and I got to pick from several colors. On top of that, staff were actually kind and helpful (was practically ignored at other stores)! They kept me updated on the shipment and delivery, this service was just perfect.
Taco Production: I got a nice bed it is extremely comfortable my family is well known with the company for 38+ yrs
Money Montana: Worst experience I've ever had getting furniture don't even say the exact price then they deliver with their drivers needing to use my bathroom and on top of it all my bed is cheaper than what they let on it broke within the first week never again
Yvonne Evans: 2008 When I got a kitchen set, chair footrest, 2006 bed years went by the only furniture that held up is the bed and the table with 2 chairs left
Matt Savage: Bought a recliner and highly recommend. Great piece of furniture at an affordable price, and Ron was great to work with. When I need more furniture, I'll definitely be going back to Rainbow.
Roy Lucas: I had the greatest experience buying a bed at Rainbow Furniture. Everyone was nice to work with especially the manager Ron. My bed mattiest, boxspring, & frame were delivered in record time. I can't wait to purchase my next living room & dinning room set.
America Rodriguez: Buenos precios y el que me atendió es muy amable
Lorna Haddad: It was a great experience dealing with everyone from sales to accounting to delivery guys. Everyone was upfront about the delays and when it would arrive. I waited six months to the day for my furniture and I am happy that no one lost hope that it would come. Delivery was smooth and friendly. I would buy from them again in a minute.
Victoria Viger: A little pricey
Gail Davis: As always a pleasure to visit Rainbow Furniture. Helpful and excellent prices for good quality.
Jessica Gonzalez: I was having a hard time deciding something and I finally got my answered.
Frankie Ramirez: My mother in law got furniture from there and they rip her off. Quality is bad too. The Sofa sink when you sit down.
Old Goat: Very helpful, not pushy
Crystal Whittemore: Although we had some issues with a couch we purchased, Ron went over and above reconciling the problem and made sure we were satisfied.
Erick Flores: Ron very professional and very good customer service
Lynda Fouche: Whatever the size of your wallet, there's a store for it.
Mark Tetreault: Best deals and furniture selection around!!! Very friendly and helpful.
K Richardson: Been going to Rainbow for a while and there is truly no better place to get furniture! Best prices, best customer service, and the quality of the pieces are the BEST. I am so satisfied and happy with my furniture I’ve purchased over the years. Thanks Rainbow!
Kelly Johnson: Rainbow furniture goes above and beyond.I have always had good luck with the items I have purchased from them. Very reasonably priced and very friendly helpful service. If you want to help a small business, stop by Rainbow Furniture. You will be happy you did.
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Furniture store
3. Rotmans Furniture, Mattress & Accessory Store - Worcester
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· 862 reviews
725 Southbridge St, Worcester, MA 01610
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Wyatt “TheRealMrSleeves” N: Whatever you want, they have it. Knowledgeable and helpful salesman, great prices.
Ken O'Connell: Sales staff was quite aloof. Pricing was outrageous for a going out of business sale.
Robert Tirrell: Great place
John Coons: Fake sales, poor service.Their "liquidation" prices are higher than their normal prices so far. Good riddance.
Oscar Sanchez: Best furniture...too bad they're going out of business. They should've had other locations too. Worcester is far
Todd Maguire: This place deserves to go out of business IMO.
Gary Cote: Good sales person. Nothing left for me. Feel bad for the staff losing their jobs.
gabriela greer: I literally went to this place for my first time and it was awesome. Joey took care of me and he proved that I went to the right place for what I was looking for. He has a great costumer service and he is also very fun and kind.If you go to that store, look for him and you will have a great experience!Thank you, Joey!Thank you, Rotmans!
Evan Brillhart: Tried to buy furniture during their going out of business sale but they never answered my 4 phone calls. Came back and they sold it and wasted my time. They deserve to go out of business. Smelly people and place
Christopher Beland: When we arrived, we just wanted to be left alone to look at everything. A saleswoman interrogated us at the entrance. She said she wasn't going to follow us around, but she did later admit she was watching us on cameras. She probably wasted 15 minutes talking to us about rugs that were way too expensive and not to our taste, and I started to worry she was slowing us down enough we wouldn't be able to see the whole store before it closed. I'm glad we ignored her implied advice to skip the upper floors, as there was stuff there on our list which we hadn't gone over with her. I've never bought furniture online, but I'm going to try that next because this is not the first time I've been unable to fight off furniture salespeople.The actual furniture and rugs were not to my taste - hardly anything with bright colors or modern designs.
Courtney DeMaria: Not much left
Sydney Berman: Sent us the wrong table, then sent us a broken one and then stopped answering the phones. 0/10 service
Adam: Dont waste your time. They jacked the prices up for everything and then selling it at what they were before the "sale"
tyler wills: What was once a huge piece of History & our Worcester History is now officially no longer in business. 😮😓 Worcester's family run furniture store had permanently closed their doors originally on October 27th,2022. I took those pictures last week before they closed thete doors forever. We will miss Rotman's furniture 😢 it was a huge piece of our city .
Lisa Kim Schreffler: As always very attentive, but sad as they are in process of closing business.
Nelson V.: It's closing for good soon so got a couple of things we needed! Always good service!
Logan Murphy: Selection and overall experience is like no other, it's a great store to find inspiration but often doesn't have a full set that I'm looking for. Also I have found that the overall majority of their stock is priced higher (sometimes significantly higher) than competitors for the same or similar name brand furniture. I would recommend Roman's for their rugs not as much their furniture.
Chevy Seney: It appears that they jacked their prices up before the "big liquidation.". Low quality overpriced furniture. NOT worth the time to get there.
Bop it tastic. The pro who play bop it's: Nice people there, but they are going be close for ever sadly. ☹️
Pj Lett: Motto be trusted we bought a curio and table they didnot even setupOne shelf was chipped and door was warped , they would not even own up tothe deception.One glass shelf had to be thrown away . We have been doing business with them forover15 years ,No more totally classless !
Kay: Horrible experience. Unpleasant salesman with big bags under his eyes followed my partner and I at every turn. We finally made it back to the first floor, he thought we left and made awful comments about us to his associates. They had to shush him because we were still within earshot of him! Will not be returning. He needs to go!
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Furniture store
4. Amazing Furniture - Auburn
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· 1 reviews
619 Southbridge St, Auburn, MA 01501
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Hunter Giles: Business practices are poor and they are completely unaccommodating to their customers. When they screw up a delivery they avoid you unless you call persistently. Even when you do get a problem resolved it will likely not be satisfactory. Don't bother leaving voicemails nor written messages. You WILL NOT receive a call back. Best of luck to this store. My experience was much less than "amazing." Oh, 1 star for the experience, one star for prices.
