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Boat dealer
1. USA Marine Inc - Worcester
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· 98 reviews
200 SW Cutoff, Worcester, MA 01604
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87selworthy: Great Team of Professionals!! Marc and Bob are doing a great job keeping up with the difficulties involved in this industry!! Thank you!!
Dennis Head: The crew at USA Marine are fantastic to work with. I have been a customer since 2004. Bob and Mark operate a terrific service and storage program.
Eileen T: We needed some work done on our Tracker. We thought it would take a long time but the work was done in two days. It was perfectly done thanks to the service department, especially Bob. Won't go anywhere else for service. Reasonably priced and easy to deal with. Thanks.
Jason B: I like to save money when I can by buying parts online but for marine parts I'd rather pay the extra few bucks and buy from USA marine. Their parts counter is super helpful and the advise they give you is worth way more than the extra money you pay. You also know you are getting quality parts and not knock off junk online.
Mike Finn: Very Helpful and had the parts we needed...Thank you,
Robert Hardman: Years ago, we bought a used pontoon from a different marina, thinking that they would have gone over it. They also made promises that were not kept. Friends recommended USA Marine and we are glad they did. Our boat has never run better, or looked as good. It is practically new again thanks to Bob and his crew in the storage and maintenance department. We are moving out of state and sold out pontoon . The new owners will also be dealing with USA Marine for all their needs. I cannot say enough good things about how we were treated and the work they performed to make out boat enjoyable and the prices were very reasonable. I will miss our boat, and USA Marine, all the best.Bob Hardman
Joel Mercado: Mi lugar favorito de mecánica de botes lo recomiendo a cualquiera 100%
William White: Went to parts department got great customer service fair price
reina cotto: Status updated: MARK from USA Marine store he call me back for discuss the issues. And now Im a happy customer. The most important was the communication and he listen me about my complains. Always Mark was available to resolve. Thank you so much! I appreciate everything you do for your customers. And thank you BOB for your attention. Nice job!
Garen Sahagian: USA Marine did a fantastic job on my custom-build re-power! Bobby and Jeff worked with me to fully convert my 34-year old OMC power plant to an all Mercury Marine set up. Many detailed issues on this old but still hale boat, including obscure out of production parts that they found one way or another. USA Marine's Service Department is not afraid of working on old boats, and they are really good at it! They worked with me every step of the way to ensure the custom-build got done right. I couldn't be happier with the work they did. Then, for bonus points their Detailing Department did a magical job of returning the luster and shine of the hull and in particular the boat's topsides - and I didn't think it could be done! Thank you to the crew at USA Marine, and in particular Bobby and Jeff in Service - you rock!!!
Nick Dill: I have used them 3 times now over the course of 4 years for full motor maintenance installations of various upgrades, and one very involved project after I bent a prop shaft. Nothing but positive; no one else but them is allowed to work on my bass boat. Bobs experience and communication is top notch. No surprises, quick turn over and always call to get my approval for anything more than what the original scope of work is when needed. Technicians have been very skilled and the documentation and quality of the workmanship is highly professional and clean. Highly recommend.
Michael Maldonado: This place is the best in my opinion. They are very good and helpful if you need anything. They won't try to over sell you anything, they will try to resolve and talk to you about your boat problem and help you fix it by giving you free suggestions first. They gave me good advice and I was able to fix my boat and all I did was purchase the part. I highly recommend this place very, very much. They are very welcoming, nice, reasonable, sincere and above all professional and cortious with their customers. Thank you so much.
JON STEEN: Can't say enough good things about these guys. Bob and Mark only want to get you back on the water as fast as possible. The service techs are fast and efficient. They make you feel like you're their only customer. Thanks guys!
Ernie Cutting: When you need parts and boat repair this is the best place to go. 🚤🤗
Tia Dennis: Dropped the boat off for 1 thing then they gind another repair then they broke our sun deck, grease spots everywhere and the list goes on. Horrible service
Rob Lane: I'm very pleased with the friendly and timely service I've received from USA Marine. This year I've had 2 situations where I've brought my 17' IO boat in for service. Both times the service was timely, and the service team clearly didn't try to over sell the jobs. In one case they could have proceeded with a job costing over $1k, but instead provided guidance and advice that avoided the work. Most notable to me is the timely and friendly communication from Bob Bourget in service. Bob responded to emails from me on my last issue off-hours over the weekend and at night. Communication all along the way was timely and responsive. Great service experience. Thank you!
Sean Foley: Can’t thank Bob Mark and Bruce enough. Brought my nitro in for service, they looked at it when no one else would. Unfortunately the motor was shot. I went to pick it up only to find out there was a motor available coming in. The guys saved our boating season this year. Great service reasonable prices can’t ask for more! Thanks again Bob!
M “Mark” Andolina: I can't say enough good things about Bob and his service team. I have been a customer for over 10 years. I never knew how good marine service could be before I started coming here. We all know how short our boating season is up here in the North and a breakdown in the middle of it can cut into that time significantly. Bob and his staff understand this and they have gone out of their way to help me get my boat back on the water quickly. The advice and guidance that I have received has been invaluable. Bob makes the time to help his customers! I wouldn't go anywhere else for service.
Betty Nakitto: Bought a truck and its amazing.Please let me know if you have another.
Scooter 1201: Too many experiences to dive into but I’ve been dealing Bob and the service team for 15 years now and they have never once failed to exceed my expectations. They will truley bend over backwards for the customer. True masters of their craft and customer service. If you need your boat back on the water look no further for superior service with fair pricing!
Jonathan S: Great Family owned and operated business. USA Marine has been keeping me on the water for the past 6 years, Only place I'll take my boat!
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Boat dealer
2. Doug Russell Marine - Worcester
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· 118 reviews
1 SW Cutoff, Worcester, MA 01604
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Fred F.: Bought a used boat there a couple years back.What a giant mistake.Nothing but problems. The very first time I took it out it had a massive leak.It took me having to take it back to them multiple times to figure out what the problem was. Not only was it leaking there was also an electrical problem so often times would not even start. It also took them numerous times to fix that as well. I was literally taking it back to their shop more than I was taking it to the lake.I also found that the front mounts for the motor were connected to absolutely nothing. I pulled the bolts out with my fingers.The people that I had to deal with obviously hated working there. One guy even told me as such, said he “couldn’t wait to get another job”.I waited so long to post a review because I didn’t want to be treated even worse as they repaired the problems that came with the boat from day one.A local mechanic told me that the owner himself is known as the “king of the spray paint can”.Definitely to be avoided.Quick story, I was at the ramp one day and there was a boat there that wouldn’t start. I tried to help but with no luck.The owner asked me if I knew of a good mechanic, and I gave him a couple of suggestions, but I also told him “do not go to Doug Russell Marine”. He laughed and said “that’s where I bought it!”
recreationallie: We had a great experience With Doug Russel the marine. We bought a used boat from here and the staff was fantastic from start to finish.
Peter Proulx: We recently purchased a 2022 pontoon boat from Doug Russell Marine and were very pleased with the experience. Priscilla Ferreira was extremely helpful and responsive in helping us find a great boat, with all the options we were looking, while staying within our budget. I would highly recommend Doug Russell Marine to anyone looking for a great boat.
Magda Rodriguez: So happy with my new Fish Pro Sport! Thanks for all the help and support from all the staff at Doug Russell for making it happen for us. My go to person since the very start was Priscilla Ferrerira, she is the best sales person ever. She was very sweet, polite and had answers to my 20 thousand questions about the purchase. She keep my up to date with the whole process and I couldn't ask for more.Enjoying our Fish Pro Sport!
Jay Murphy: I purchased a 20' Put pontoon boat from Priscilla at Doug Russell's Marina. At 1 SW cutoff and Worcester. This boat is awesome. I highly recommend it I've done a lot of shopping around and comparison before purchasing this boa. This boat has brought us so much pleasure and joy. Priscilla was awesome to work with provided me with all the information. She even when as far as registration to my title to the boat , trailer which saved me a big headache. I appreciate it. Priscilla thank you so much for your Patience and hard work helping me purchase my boat. I highly recommend to anyone Go and check out Doug Russell Marina and talk to Priscilla if you want a great deal on a boat.
Chris Daviau: Mercruiser & Mercury Marine sales, parts and service with decades of experience
Jon Weaver: Awesome service and support from the team.
Bradford LaChance: Yeahhhh... thanks for nothing!
heather carbone: My wife and I just bought a pontoon from Doug Russell Marine and it was the best and easiest experience we have ever had. I was referred by a new lake friend to call his contact Priscilla and that she is the best. When I reached out to her she made it so easy to buy something that we had never bought before as we are first time boat buyers. She was so flexible on timing and was very knowledgeable about the whole process. From financing options to logistics of getting the boat, water testing, and drop off she was there every step of the way for us. If you are buying a boat and want a hassle free experience I would suggest you call Priscilla from Doug Russell marine asap! She is a hard worker, very communicative, and easy going!!!!!! Thank you again Priscilla!!!!
Dakota Daignault: Great experienceMy sales person Priscila Ferreria was on the ball and made a quick turn around!The owner Doug was always in the store and involved in the sale which is huge!Experience was so great I also referred a friend and they to bought a pontoon! Go get yours before they are gone! Limited boats left
Conrad: I recently a boat at Doug Russell Marine. Not knowing much about Pontoon boats Priscila Ferreira was a tremendous help. She took a relatively complex transaction and made it easy. She has since giving more hints and help. Call Priscilla Ferreira for any of your boating needs.
Heather Silva: Recently purchased a boat from Doug Russell. my saleswoman Priscila Ferreira was absolutely amazing. Any questions or concerns I had she was very prompt and getting back to me with the answers. She definitely went above and beyond!! I would definitely recommend seeing her if you're looking to purchase a boat! Thank you for everything!
Chris Jones: I purchased my very first boat at Doug Russell Marine. I dealt with Priscilla. She was very helpful, knowledgeable and patient with me as I knew very little about boating. She assisted me through it all. I purchased a Viaggio pontoon and it was delivered today! She is a real gem, professional and promptly responded to questions timely. Her positive attitude is right on! I was impressed with the nice fellow who was with us on the water test. He was super good! I met the owner, Doug, but I was expecting a bottle of champagne from him to celebrate my purchase!! Thank you all.you
Jessica Jones: We bought a pontoon boat at Doug Russell Marine and our saleswoman, Priscilla Ferrreira was excellent through the whole process. I’m a first time boat buyer/boater and Priscilla was able to make great suggestions and sold us a boat we could handle. She was very responsive and very clear and thorough. An overall great experience.
Edite Wuenn: We bought a tritoon boat at Doug Russell Marina and had the most pleasant and friendly experience right from the moment we contacted them. The salesperson (Pricilla) was awesome, she was cordial, friendly, very responsive, and on top of every step of the sale process, we loved her. The day we picked up the boat, Doug Russel (the owner) came out to meet us and was present throughout the delivery process, he personally ensured the delivery process was perfect and took good care of us… we were very impressed with the customer service, how personable and nice everyone was, and the fantastic experience. Definitely recommend this marina dealership if you’re in the market for a water toy. Thank you Doug Russel, Pricilla, and the rest of the staff we dealt with, for such a pleasant experience.
gary wuenn: Just purchased a Avalon Tritoon from Doug Russell Marine. Couldn’t have been a better experience. Our sales person Percilla was fantastic. She made sure everything was perfect. The owner Doug Russell also greeted us and was present throughout the sales and delivery process. I highly recommend anyone looking for a boat or Jetski to use this dealer.
Robin McKeon: Found this store during our search for a new boat, was contacted promptly by salesperson Priscila Ferreira. She got us onto our lake in about 3 weeks and continues to check in to see if we are enjoying. Was an easier experience than we anticipated, and we will be back!!
Tina Doucet: Had a great experience purchasing our new boat from Doug Russell Marine. Being new boat owners Priscilla F. was very thorough in getting us all we needed and more. Doug and the staff were great and we look forward to doing business with them in the future!
Walter Hilliard: Very knowledgeableVery courteousHope to deal
Smurph (Smurph): Had to buy a new engine for our boat every member of the staff was very friendly and helpful especially doug himself. I would definitely recommend buying from him, he made this whole stressful experience a lot easier.
Paul C: Great service
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Boat dealer
3. Certified Sales Inc - Mendon
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· 13 reviews
19 Uxbridge Rd, Mendon, MA 01756
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Mike: Excellent service a lot of different boats you need a boat moved they'll take care of your boat
Carlos M. Fernández: I hired them to transport a boat to MD in what were difficult conditions. They stopped at nothing to make sure they could get the job done safely and promptly. They truly impressed me with their work.
M blnk: Great people better service
Jay Choquette: If you want a boat that has a lil work needed and make it your own these are the people to see! They repo and take insurance salvage boats(and equiptment, rv's) truck boats from some of the best companies in the marine industry, aswell as individuals who would need their large personal watercraft etc cross country. Put them on your list, go in and see Eric, Brian and Bob! Also, Dont forget, if you need your boats worked on, BOB'S MARINE SERVICE (specializing in Johnson, evinrude and mercruiser volvo and omc inboards, inboard/outbord, and outboards!) No job too big or small) is located inside CERTIFIED SALES large building headed by Bob himself (hint hint look at the name. Hes a 35+yr service manager at the old Nipmuc Marine and Auto formerly located less than a quarter mile down Rt 16 and has built his customer base over those years and then some! You could be in the club!
Jamie l: Top notch customer service
Bruce Roy: Very friendly staff always very helpful
Michael Cook: This the second boat we have purchased from certified. Eric and BRIAN were great , the whole experience was easy . would recommend them to everyone.
Steven Shea: I would like to say that experience I had these last couple of weeks was nothing less than professional and friendly. Brian is one of the up most stand up people I have met in a long time. He and his staff were so pleasant to deal with. They worked with my wife and I and we felt like Family. The bidding process went just as Brian told us. We purchased a boat quickly and painlessly. I have owned a business for over 25 years and it nice to know that there are people like Brian I that take pride in making sure our customers are satisfied. Thank you again Certified Sales we are very happy customers. Steve, Kristin and Layla
