Best Places To Make Passports Urgently In Boston Near Me

Scott McCaffrey: These guys were awesome! I had an emergency need for a passport, I was in and out of there in an hour and a half! They were Lifesavers and I told them so.

Ruchi: Very efficiently run office. They will definitely try to help you if they can. Low wait times. The security guard was great! Thank you for all you help and making my trip possible

Ramon Rosquete: Beyond 5 stars if I could. The staff, from the security to the processor, were very nice and helped me coordinating a last minute appointment (you do need one, no exceptions) with the National Passport Line. The service is prompt, clear and effective.

Nery Gonzalez: What’s going on with the phones? Why are you guys don’t respond the phone calls hello😤☎️☎️☎️☎️☎️☎️☎️☎️📞📞📞📞📞📞📞📞📞 this is crazy🤷🏾‍♂️

Jessica Tavarez: The best

Derya Cico (dcico94): I’m writing this review because I want to give others some peace of mind. The whole process of getting my passport in time for my trip was extremely stressful for me and I couldn’t get a straight answer anywhere. Here’s some advice from my recent experience:The Boston Agency in particular is more than efficient and pleasant. The hotline is not a reflection of this office, but the entire national passport system. If you can’t get in touch with the hotline, there is a government-appointed passport officer at the information desk in Boston for those who want to walk-in and ask a question.Nobody will give you any information on the hotline until you are 14 days away from travel, so don’t even try. Everyone calling the line has a sob story, and this is a government agency. There’s certain protocol they have to follow, and because of that, nobody will bend the rules for you. It is what it is. Once you call at the 2 week mark, they will help you. My word of advice is to hit dial at 7:59 before the lines open up, otherwise you’ll be stuck on hold or hung up on.Once I got my appointment, I showed up on time, with all proper documentation, and I had 4 different agents helping me, each one friendlier than the last. They made sure I got my passport before departure time. As long as you follow all the rules, and do as they say, there is no reason you won’t get what you need.

tavarae ban: Does anyone know what to do if the phone line is always busy and you can't make an appointment? I have been getting busy signals for days now!

Javier Vazquez: Worst place to deal with, most unprofessional and rude people working here! Can’t provide any information and or help in anyway possible! Calling them is practically pointless! Too bad passport applications have to go through these useless human beings!

Dhanai Williams: I understand theres a storm coming but canceling an appointment the day before a trip and asking if I can reschedule my flight just not a way to deal with situation

M. May: Had to rebook and pay fees for changing dates for travel for my family because there were no available appointments to get a passport. After rebooking & calling within the timeframe given once again, there were no available appointments within 1000 miles. The supervisor I spoke to showed ZERO empathy. I explained having to spend money on making changes and now I have to cancel the vacation again. I was told there was an appointment available in Puerto Rico. Seriously?! How am I supposed to get to Puerto Rico with two small children for one day just to travel back home and go to my destination. I feel so helpless. This agency is terrible. They told me to call within 21 days, I DID! Then they told me they changed the timeframe to call to 14 days. I call & no appointments available. Terrible.

allan n: Great service and very efficient

Ryan Carter: Fast and efficient

Kathryn Mostow: Very smooth process, everyone was friendly and helpful from start to finish.

Teresa H: Needed a passport quickly due to an unexpected trip - called to see the best option they had me apply for URGENT travel passport- i was a little nervous the appointment was 2 days before my travel - came 1hour prior to appointment EVERYONE is so nice and willing to help - was told to come back the next day due to living an hour away they let me pick up same day - only advice make sure ALL your paper is good and you will have no problems!

Kristen Elizabeth: We never got our Passport, and had to cancel our trip! We even paid extra to have it expedited. They took our money, but never came through.

Aaron Caine: They did every single thing they said they would do, when they said they would do it. Crystal clear expectations and delivery against those expectations. Friendly and efficient customer service. Low/expected wait time. Please accept my appreciation for such a well-run operation.

Lisa Flynn: Excellent service. Extremely efficient. Staff were friendly too! Thank you for your help today!

Fiona Pan: Me and my boyfriend were so stressed because we had to get a new passport before our trip to Canada on Sunday, and we only realized on Wednesday. We’re from New Jersey, and could not get an appointment anywhere closer than the Boston location. The reviews were good, and we were hopeful. Came in Friday morning and got the passport before 3pm the same day! Everyone there was friendly, and this is probably the best government agency I’ve ever been to.

q: Came in on Friday and got a passport same day. 😊

Jerelyn Luther: This location is great - got an appointment by calling the national passport information line and showed up with all my documentation. Was able to pick my passport up a few hours later. Getting the appointment is the hardest part but once you’re there **with all your documents with no issues and nothing missing, all hard copy** then you’re all set. Nice security guards and agents here as well.

Nicoly Janaina De Almeida Ferreira: The service I received from this Passport and Visa was truly outstanding. Highly recommend for their expertise and exceptional customer service.

Anna MacClinton: I was impressed with the level of service I received from this Passports and Visas service and they went above and beyond to help me with my visa application. Highly recommend!

Hilly Portch: I highly recommend this Passports and Visas service. I had a great experience and will definitely use their services again.

Peter Norman: I had an urgent passport renewal and this service was able to help me out. I received my new passport in a timely manner. Thank you for your excellent service.

Latifa: I had a complicated passport application and this service was able to guide me through the process step by step. The staff was patient and helpful, and I received my new passport without any issues. Thank you

Emanuela Cristina Guerra Silva: I needed to renew my passport and this service made it a breeze. The staff was friendly and efficient, and I received my new passport faster than I expected. I would definitely use their services again.

Walter Owens: This Passports and visas service is top-notch. The staff is knowledgeable and helpful, and they make the entire process easy and stress-free.

Thayssa Costa Bispo: I had a complicated visa application and this service was able to navigate all the requirements and get me approved. Thank you for all your help.

BRENDA ELEN MOREIRA JOANA: I needed to get my passport renewed before an upcoming trip and this service made it easy and convenient. I was able to schedule an appointment online and the staff was very helpful when I arrived. I received my new passport in no time. Highly recommend this passort service!

Henry Collins: If you need any help with your passport or visa, this is the place to go. The staff is knowledgeable and experienced, and they take care of everything for you. I had a great experience and would definitely use their services again.

Austin Fox: I was in a rush to get my passport renewed and this service was able to expedite the process for me. The staff was very friendly and accommodating, and I received my new passport in record time. Thank you!

Harry Cooper: I had a great experience with this passport service. They were very helpful in answering all my questions and made the whole process easy and stress-free. Highly recommend

Vinícius Ricardo Campos Florêncio: Highly recommend for all your passport needs. Their staff is professional and efficient.

Eduardo Vaz Simões: Passports and Visas Boston provided me with excellent service. They were able to assist me with my lost passport and get me a new one quickly.

Enzo Cacador Avila: If you need to get your passport renewed quickly, Passports and Visas Boston is the way to go. They made the process hassle-free.

Ana Carolina Santos Cardoso: Passports and Visas Boston offers excellent expedited passport services. I was able to get my passport renewed in 3 days.

Allan Lucas Da Silva Gomes: Professional and efficient service. They made the entire process of getting my new passport stress-free.

BEATRIZ YARA DE SOUZA BORGES: Highly recommend Passports and Visas for expedited passport services. They made the entire process hassle-free and quick.

ANDRE LUIS MASSON JANUARIO: Passports and Visas Boston was able to help me with my passport application and get me my new passport quickly. Highly recommend!

Erick Kaue Rodrigues De Almeida: Great experience at Passports and Visas! They were able to assist me with my lost passport and get me a new one in a timely manner.

Rob F: I used A Briggs for processing my Chinese tourist visa in 2012, and I was very happy with the service. Their live web chat was actually useful and put my anxiety at ease. Because of the excellent service, I used A Briggs again, this summer, for processing my Chinese Z visa. Again, low-stress and efficient.

John C. Boehmer: I was quite worried that my visa would not come through in time. Turns out there was nothing to worry about. The staff answered my questions, processed everything quickly and got the visa to me with time to spare.

A Perkins: My husband and I applied for visas to go to China. The form is fairly complex and our situation was not straightforward, but the staff at A Briggs knew exactly what they were doing. They went over our application line by line and fixed items we found ambiguous. They were up to date with changes in visa requirements and helped us get the correct supporting documents so we could get the visas without problems. In addition, the staff was super friendly. We got our visas back even sooner than we expected. I would strongly recommend this agency.

Wanda Eaton: A. Briggs made renewing my work visa for Kazakhstan efficient and easy.

Andy Adelson: Briggs was very helpful. I needed my visa on very tight timing and they got it done.

Keller Scholl: I needed my visa application expedited. They were professional, helpful, and effective. I would contact them again if similar circumstances arose.

Peter Sanfacon: Helpful, accurate, and kept me informed throughout the whole process of applying for an Indian visa.

Patrick Spain: Excellent service! Expedited VISA to India. The 24/7 phone support was outstanding. They answered every question I had and I called over a dozen times. The wait time on the calls was virtually non-existent. A truly professional organization. A bit more expensive than other VISA / Passport expediters, but, you get what you pay for and this was well worth it.

Socrates Deligeorges: I found the Briggs staff to be helpful and knowledgeable and for the most part delivered as promised. I was a little unhappy with my Indian visa process, there was no mention of the arbitrary way in which the India service can take your application fees with full and complete documentation and then issue you which ever visa they choose without explanation. While I was charged full price for a 5 year business visa, I was issued a limited 1 year visa without explanation and no refund of fees, which were significant. A colleague applied through a different service with the identical paperwork and was issued the multi-entry 5 year, I'm assuming it is the consulate that is the issue.

Laurence Prusak: Excellent and reliable service Highly recommended

David Sulewski: A Briggs is very knowledgeable and professional. I had to get a visa for Brazil and I had limited amount of time to do it. They were very clear explaining the application process and what the expected processing time would be. They were very thorough putting the application together and spotted and resolved issues that could have potentially complicated the process. In the end, I got my visa sooner than expected. If you need a visa expedited, I highly recommend them!

Brietta Cunningham: The staff was very curteous, helpful and knowledgable. When I had additional questions, they went above and beyond to ensure I had the right information to move forward with my Visa.

Ben Roth: These guys do a really good job. I had trouble coming up with a proof of residence so I sent them a post dated lease. Turns out this isn't good enough, so John, the director of the Boston branch called me and helped me figure out how to solve the problem on the spot (a photograph of my drivers license together with a confirmation that I changed my address with the RMV). There was absolutely no delay in getting my visa, whereas had I interacted directly with the consolate I can only imagine...Thanks for doing such a great job, guys!

Jeff Hotchkiss: A Briggs made the entire process of obtaining our Visas for China easy, efficient and quick. Their phone agents were completely knowledgeable of the process and very helpful on the phone. I would give them an A for their service and recommend them to everyone needing passport and visa assistance.

Donald Eastlake: This was the fourth time I have used A Briggs to get a Visa and for 3 of these, there was some time pressure / urgency. I have found their performance to be very knowledgable and flawless in execution.

刘旭: I have gotten my visa for 2 times through A Briggs.Every time, everything went smoothly and on time.And their customer service are great, crew are very nice!Thank them very much!

Sara Bularzik: Getting my Chinese visa was really easy! They are quick and friendly when answering questions. I really like that you can log into their website to see the status of your visa -- it takes away the worry!

Ellen Hurwitz: excellent communication throughout the process

Ian Choi: Worst service ever. I asked a question and she just started yelling on the phone

rehab ali: Terrible Customer Service.Actitude 000000

Maryam Faaizah: came in for a passport appointment only to be told the person is not available until a few hours later.

giana spring: I would not recommend this place to get a passport. The lady did not sign a necessary part of my application which resulted in my application getting extremely delayed and denied. I had to go to the office and re do my entire application due to the fault of this worker. i was supposed to go abroad in March, and I still do not have my passport. I paid nearly $200 to expedite it at the time. The lady I went to when I had to go re-do the application was extremely helpful, nice and apologetic, but the first experience was absolutely unacceptable.

Daulton Templet: Processed my passport application here very smoothly. The clerk was very knowledgeable, understanding, and a great person. She was able to clarify all of my concerns and assured me that my passport would go through in plenty of time. This post office deserves a much higher rating!

Jimin Yeum: No matter how further the 2nd nearest branch is, you should go there rather than here. That'll work faster.

Yun Chien Chen: The lady at the left desk is too kind and sweet.

Alex Miller: Best usps ever! Not sure why everyone is complaining. The people are so fast, so nice, so helpful!

kami cunningham: The worst customer service. Trying to get assisted with tracking a packing. The agent didn't even want to take time out and look. When I told him that his customer service bad.At the end of our callhe send up calling me not a nice name and slamming the phone.

Garrett Smith: Great experience getting a passport (w/ photo service). I was done in under 10 minutes. The man working behind the desk was very nice

Stephin John: Worst USPS location I’ve ever been to . The woman at the front desk with glasses was very rude and disrespectful. She doesn’t want to answer questions, she talks behind your back to her colleagues and ridicule you in front of other customers. STAY AWAY FROM THIS LOCATION. Please find another location where they treat you with dignity and respect . USPS shouldn’t employ people like her to be the face of their offices . It will drive more people away from seeking your services.

Crystal Harris: I disagree with other people I just moved from Athol ma to here and was treated very nicely knowing my situation I was going through so ty I never post but u guys deserve it

뿅뿅: just had the worst USPS experience of my life. black woman with glasses and with braids going horizontal on the back of her head and industrial piercing continuously glared at me and was very rude when all i wanted was to ship a package off. i never had such a bad experience and she was extremely disrespectful. i can’t imagine how she is to other people and why she works there if she is not going to at least somewhat nice. don’t know if it kills to be nice but i guess it does with her. train your employees or fire her if you want people to have a somewhat of a non disrespectful experience for a simple matter.

Piper Lain: The woman at the front, with the long braids down the side of her head and an industrial piercing. So so incredibly rude and outright disrespectful. She should never be able to talk to customers like that so rudely, and shouldn’t work there if she can’t have a respectful attitude. I’ve had such a bad experience, I will not be coming back.

Daniel Ordonez: Messy and unorganized. The lady at the counter who wears glasses is incredibly rude and unhelpful. Her attitude singlehandedly makes me regret using USPS for anything. Treats every question or concern like a stupid one.

k Kelsi: Disgusting Service! Very Rude!

WOLF FILMS: Really nice people 💫

joseph tsou: The lady has attitude problems.

Arsen Akhat: Worst service ever. Made an appointment for passport submission two weeks in advance. Just before the appointment I received email stating that I need to cancel the appointment because they don't have anyone to take care of us. Very poor management! They could have at least let me know in advance so I could have set an appointment at a different location.

Anthony bonner: Terrible can never get hold of anyone on phone. And when u ask to speak to agent nothing happens terrible service

Alesia Martin-Brangman: The young lady who served me was very professional and most helpful!

Edson Silva: I told her the driver never left a note so I’m going to all these post offices around where I live because there was no notice of where my package would be , I tell her if she can check if my package was there, her answer “ you can check on the website with the tracking number that it’ll give you the same information” and I’m like okay.. how does that help .. I go to my car check website some error shows i go back there again and now I talked to a different employee and she gives me my package moral of the story if you don’t want to do your job just quit instead of giving Costomers attitude, and not even replying good morning after I did nicely and respectfully.

Kara Hankins: Went here for a passport appointment and the personnel who assisted us was very kind and patient!! Good experience overall.

Maria Useda: Bad service, horrible waiting for 25 to 30 minutes in line, they eat, talk, laugh, look for orders and take more than 10 minutes, that's every time I go, bad service, bad attitude from the people, change the staff

Stanley An: Definitely poor service, not delivering on time, even not delivering. Lies about real delivery situation

Sonya Leonard: I haven't received mail on the regularly based this would be the second time. my w2 was sent through my job last month around the 19th here it's march 2nd.

Nick “eXalt Truth” Pulmano: Delivered my priority express package to the wrong location, forged signature and claimed c19 policy is still in effect. Filed a report with the 1800 number and manager at this location calls me and asks what happened. Almost as if she didn't even bother to read the report. Then asks to put me on hold while she tries to find out where package was scanned. 20 minutes later and still on hold. Thank god I put extra insurance on it.

lee smith: I’ve had PO Boxes for decades because it just gives me reassurance that I don’t have to worry about anything happening to packages being left in front of my home and with that being said I have NEVER experienced anything like the “service” at the Roxbury post office! If you get a notification from any carrier that your package has been delivered to your box at this post office, do not even think of going to collect it for at LEAST four business days and that also includes when USPS is the carrier. They have six bays in the retail area for absolutely nothing because there will never be more than two employees at the windows so there is always a long wait unless people are buying stamps or money orders. I just opened a PO Box there only just a few months ago because it’s one of the few and rare post offices close by where there is parking but I will be finding smaller less “busy” post office because that’s always their excuse when you go there days after a package has been delivered and there is no pick up notification in your mailbox, they will say that they are backed up and are still processing mail and packages, just terrible service and some of the men who work the windows have the worst attitudes ever. Once my mailbox was filled with somebody else’s mail, not PO Box mail but mail addressed to a street address that was not Roxbury Street, how does that even happen?!

Parth Bhatt: One star cuz there is a physical location, as good as no office. My EAD card has been sitting there (priority express mail) for 2 daya and they have not even bothered to do anything. Incompetent is still a compliment! Never learnt to pick calls either. Proud of you USPS.

Karen Greer: Terrible, mail comes late. They do not pick phone up, unprofessional

Jim Lindsay: I’ve visited this place to pickup my hold mail and guess whatThe lady here asks me “are you sure sir?”“I don’t want to search for hold mail that’s not in here”!!!Seriously???what kind of customer service is this?

Irmee Cordero: Waited 10 or more minutes to be helped because no one was at the desks in front. There were no slips in my PO Box even though there are packages from a week ago delivered here.

Marlene Woodley: Worst post office ever. My brother used to work here and from looking at the other reviews I can see why customers have to wait forever to get the packages/mail delivered because a bunch are the workers in they are so focused on other peoples business then doing the job they get payed to do. The supervisor in also have NO BACKBONE! They let a group of employees basically run that office when they’re supposed to it’s ridiculous.

OJ Fit: You will be waiting very long

Courtney Jensen: Worst post office I’ve ever been to

Barbara Iliana: This is the worst post office I have ever seen in my life; always slow and incompetent. The people behind the windows don’t care how many customers are waiting or for how long. This is a very big post office for … nothing! There are 6! windows to serve, but usually only one or two are open if you are lucky enough to see that.We need a better service and we the tax payers deserve that. So many people unemployed on food stamps - send them to work here! Respect the customers time!

J Wilson: Jeff Wilson is the best fastest window Clerk

Michael Chappie: I lost my iphone last night in boston so I used the find my phone app and it's at the post office in boston yet Ive called several times and no answer?????

Lisa Jones: After standing in a very long line, I encountered the lone, surly window clerk when inquiring about a package that the post office has lost. I did not get any resolution because she's "...only a window clerk" and proceeded to tell me what time she got to work, how they have to take a lunch break, as if that was my concern. A front-facing employee!I suggest people start doing what I did, file a complaint with USPS.

Miss Accural: Horrible experience it never fails. No pens to write on a package I ask a post office associate her exact words: I only have one pen and it’s for me. I asked politely how am I suppose to send a package without writing a address that requires a pen? Her Response was unacceptable and not professional.Eventually one nice post office associate said she has a pen I thanked her for her customer service and sent my package.This location lacks customer service, professionalism, and basic necessities (like pens) and it will continue to happen until employees are reprimanded for their UNACCEPTABLE behavior.

Hai Cao: The staff at the Social Security office was helpful during my visit. However, the security checkpoint on Causeway St was rude and unprofessional. I did not expect to be yelled at the top of someone's lung at 10 in the morning.

Saif Al-Enizi: Courteous and very helpful employees, everything was organized. Very happy with the service we received.

Levi Mead: The System for Award Management has had my renewal for over 45 days. The phone number has been busy for 30 days. I have tried to reach them hundreds of times. This is a joke!

Helen Moser: I work for the electric company and have always been treated respectfully there.

Laurie Lundin: I think security is very nice. Always was even in the 90" s. I get nervous in their cause their powerful in their which is great. But I talk to some federal employees smoking outside and they were normal. Not intimidating. Or snobby. But I wish they would paint it a brighter color then grey. Lol

ABDENOUR BELAKEBI: Merci

Rexx Music: Security very rude and nonproffesionalI was by myself with my 23 pound 7 month old, and was asked to pick him up out of the stroller, remove the contents from the stroller, then fold it up and place it on the scanning station, all while holding my child and when I asked for assistance he said if I can't do it that I was not allowed to proceed, luckily a superior officer who happens to be a Nubian such as myself was able to intervine and allow me through with a simple search of the stroller and it's contents which because I have frequented this building in the past I have seen done when women enter with a stroller.

Chris Madan: It's a federal building, not too much to add to that. The staff I talked to were really helpful though!