Best Stores To Buy Women's Sleeveless Blazers Boston Near Me

ZARA Macy's UNIQLO J.Crew H&M Newbury Old Navy LOFT Brooks Brothers UNIQLO Chestnut Hill Old Navy BOSS Shop BOSS Store J.Crew Saks Fifth Avenue Nordstrom Rack H&M Club Monaco Prudential Center Bonobos - Back Bay The North Face Boston

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1. ZARA - Boston

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· 917 reviews

Newbury St #212-214, Boston, MA 02116, United States

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ZARA: what do users think?
Sintia Trinidad: Yesterday I had the worst experience that I have ever had in a clothing store. I went to Zara to return 1 item. After spending more than 20 minutes in line the girl at the register told me that returns are in the second floor (mind you there’s no sign whatsoever that returns are on the second floor). I go to the second floor, there’s is maybe10 people if front of me. There are two girls at the register taking forever. I was in line for more than 45 minutes. I approach one of the employees that is working on the floor ( all he was doing was standing in one spot and talking to two other employees), I asked if there is anyway that he can call for backup. (My parking sticker that I purchase for an hour and 28 minutes was going to expire, all in the process of return an item). His answer was “ no there’s nothing we can do, if you want to you can go to the Natick location.”This is beyond unacceptable, rude, and unprofessional!
Debora Chemin: Buena, pregunte por si tenias más talles de una prenda a una empleada, me dijo que espere y nunca apareció, después la vi irse jaja pero me gustó la atención de la encargada, creo que su nombre es Julieta, no estoy segura pero ella me atendió bien y me ayudo 🙂
Rainbow Ciel: Shopping area mid of gorgeous buildings in Boston- actually so many beautiful buildings all around. But no sales at all.
Jean Fort: Very good!
Elliot Mason: Always long queues in Zara, I was in one in Turkey a few months back long lines, the same in London and same in Boston ! Nice clothes tho
NPC: Can only comment on employee attitudes- 8/10
Virginie Cosset: Impossible to return items, lines are really long, worst customer experience
Katie Polum: Terrible Shopping Experience:Even when the store isn’t that busy I had a terrible time. The staff were so unhelpful and snappy, they had a long line for the dressing rooms downstairs and didn’t let me use the dressing rooms upstairs (closed), they wouldn’t grab different sizes while I was trying on, and did I mention they were just plain rude? Based off their average rating, seems like management just doesn’t care.
Marie Hyvernat: Worst zara i test in my life, sellers aredetestable, 0 help, no smile, no sympathy, it was pitiful
Dena: Love me some Zara ;)
Javier De La Madrid: Worst Zara store in the world.
Jeremy Brown: I like shopping in other Zara stores, but this store is scruffy, has rude staff, changing room closes an hour before store close, and has the slowest checkout
Jenna M: The longest lines to purchase/return in retail history.
Arpit Patel: Bad customer service
Valeriya Gutnik: I spent 1h waiting for the fitting room to be available just to try a few things. The fitting room upstairs wasn’t working and it’s not the first time I face this. There should be a little more respect for my time and energy.
Nanaama O'Hene: It’s always hot at this location i don’t understand! They should do something about this it actually makes me not want to go but it’s one of the few Zara location in Mass
Marc de Lecea: Lines for everything are way too long.
Jack Stenhouse: hell on earth, without fail, every single time. no changing rooms, horrible stock, understaffed, 30 min wait to checkout.
Jon Eaves: The slowest store in the world. Making the clothes is quicker ! Allow 1 hour !
Martha Schick: I usually don't shop at Zara for environmental reasons, but I had to pick something up there. The store was disorganized with boxes everywhere and clothing on the ground. I think they must have been understaffed, because it was hard to find anyone on the floor to ask for help, and the pick up sign was just in a corner next to an elevator with no one around. The employees themselves were pleasant, but it still took a long time to get my order after finding someone to check in with.
Deborah Jordan: Stood in line for about 15 minutes just to be told returns are on the second floor so I join the line upstairs and another 20 minutes went by and I finally got the front and I told her customer service said I could bring in my return and immediately she said I had to prove I talked to customer service in order to do the return! Sounds like she just picked any lie so she wouldn’t help me as she turned away the person before me for some other bogus reason. Last time I checked you scan the barcode on the receipt and the product barcode to do a return but she was playing gatekeeper. I went back downstairs and luckily the lovely people downstairs helped and did my return no issues :) overall if you have to do a return follow the policy online and just ship it back. Don’t. Go. In. They need support there or just shut it down!

2. Macy's - Boston

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· 5728 reviews

450 Washington St, Boston, MA 02111, United States

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Macy's: what do users think?
Heidy Baret: Nice
Ajay Lokhande: Good experience of shopping, huge variety of all items
Emily Rose: Clean but it looked more like a discount store on the second floor. Didn't feel like macys
Abhijeet Bhandari: Easily accessible from the T. Parking can be a concern though.
dada maisha: Disorganised and no staff to help. Why are the stores understaffed
Petunia: This should be the place with the best price,many discounts and few people. The experience is very good
Kelly Chamblee: Friendly and helpful
Nimish Bendre: Great store and sweet staff!!!!
Veska Minkova: Голям магазин от известната верига.Много добре зареден с качествени стоки ,разнообразие от артикули за всеки вкус.Има и изгодни разпродажби
Christine Vargas: Very pleased with the associated talk to me with my purchase as well as finding quality and good price items
Rico Schiekel: Huge selection and decent prices. 👍
PJ Dias: Had an amazing time being helped by Peter in the watches Department. Knowledgeable, friendly, and attentive, will definitely be back to get another Citizens watch.
Kelvin: Bought cologne, sales associate very helpful (could have included more samples). Store was a little mucky, could use some attention to detail.
Samin Pro: The workers were nice and they had decent stuff.
Sidney Fernández de Castro Tudela: you'll always find something you must buy, and what you're looking for.
David Paula: Upscale shopping at Macy's however great designer clothing can be found on a particular sale's rack, especially for ladies and a few things for men.
Gary Perry: I wish I could give 0 stars. The men’s restroom was the worst. Absolutely disgusting. Almost unusable.
Seth M: It's just a department store whose prices have gone up dramatically but their quality has not.
Katherine Horn: I looked online before I went shopping sat Macy's. I'm glad I did. I was easily able to find a nice Calvin Klein suit for an event. The prices are very reasonable here. There is limited help----that is why prices are low and why it was useful to figure out what I wanted before I entered the store. The woman who helped with with shoes was friendly and quick.
Giuseppe Tamilia: Grandi brand ma ottimi prezzi

3. UNIQLO - Boston

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· 594 reviews

341 Newbury St, Boston, MA 02115

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UNIQLO: what do users think?
Tiffany Chen: The most unfriendly return policy I've ever encountered in the U.S. I bought the shirt in the store a week ago, and I decided to return it because the fit is a little weird. I head to the store on my way home from work, so I didn't have the receipt with me. I thought it would be ok since I have my bank statement that shows the address of the store where the purchase was made, and the tag is still on the shirt. To my surprised, they said no. They explained that it's because they can't be sure that I bought the shirt at this particular location. You can't return things you bought at a different Uniqlo location??? That is absurd. I told them I have the bank statement with their store name and address on it. They still said no because I don't have the receipt. Uniqlo is not worth this hassle and wasting your money if you can't return it.
Frank Fretzel: The second-floor customer service was disappointing. I felt treated like a scammer when returning an item I bought recently. Despite providing the original receipt, I was told I needed the original hangtag, which was inconvenient. The frustration really came when the representative interrogated me about the item's condition, pointing out a faded color. When I explained it was already present when I purchased it, the representative called over colleagues to confirm if the item had been worn. I felt uncomfortable and doubted, as if they were gathering evidence against me for simply following their return policies. While I acknowledge the importance of adhering to company policies, the way the customer service representatives acted towards me made me feel upset and uncomfortable.
Hanan Alkuwaiti: رائع واسعاره في متناول الجميع وخامة المنتجات اكثر من رائعه
Joel Shor: Related to company policy. Left an item in the changing room, I tried calling. The number on their website went to an international call center. They claimed they couldn't get in touch with their own store, then kept me on the phone for 30 minutes while they kept trying. This could've been a 30 second conversation
William Sparks: It's super organized, laid out first by type, then by color.My wife got a really pretty 100% wool turtle neck for $40. That's insane. Checkout was a breeze.Isles are a little small, but I'm a big dude. In that same vein, they'll likely not have sizes beyond XL, so keep that in mind.
Armin Heinfling: Expensive and just too Japanese
George Garcia: I am glad that I found a website that is helpful, has affordable prices, and friendly staff who answer my questions quickly and thoroughly. I will definitely be back again!
Kevin Wz: A beautiful store I'd never heard of before but my spouse told me about it and we visited while in Boston. Such a great range of product and really helped me add some great colour to my wardrobe 😊💚💜
Theresa Poon: Customer satisfaction is not met. Employees rather lose a sale due to being “only a display for mannequin” rather than selling a Uniqlo item to a customer. Where as other uniqlo’s have gone above and beyond and just printed a ticket for an item to be sold. Customers don’t matter in this industry apparently displayed by their managers Florence and Chloe.
Axel Lago: Me encanta la ropa de esta marca! Muy buenos precios por la calidad que ofrece
Victoria Kulieva: Found everything we needed. Clean and nice inside. Staff was great.
Gabriel Estrada: Awesome uniqlo store with friendly staff
Sam Elki: The worst exchange and return policies....see other people's reviews with one star going over many years. All with the same issues and they don't care.
Albert Tsai: Don’t trust the reviews. They don’t let you return merchandise and they don’t have size for you to exchange.
Clare Huang: Impolite staff suspecting customer stealing clothes with no reason.
Najaam P Lee: Awesome store!!
Harvey Talwar: The security guard said I couldn’t enter the store with coffee cup. I told him it’s empty and there’s nothing inside the cup and I was just holding it until I came across a bin.Told me I can’t enter and to leave it on the opposite side of the road. There’s no bin opposite.He refused to let me in, just pathetic!
Ronny Doering: Always a great shopping experience at UNIQLO.Staff is super friendly and goes out of their way to assist you.Thanks.
Raviv M-G: Terrible return process. You can't return items you pick up at the store at a store... You need to pay $7 to return items you got at the store by mailing them back.
Poornachandra Kongara: Most happening place in Boston
Jessica Acosta: One of our favorite stores since we learned about it. Especially with now living on the east coast.

4. J.Crew - Boston

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· 36 reviews

100 Huntington Ave Space F 8, Boston, MA 02116

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J.Crew: what do users think?
Katherine Houlihan: Philpe is so great. Found something on sale that was my boyfriend’s style and was so awesome to connect with. Such an amazing salesman!
Kevin Geremia: Great store. They have everything you'll need for a great wardrobe.
R Ramos: Not very helpful when it comes to finding sizes.
Nobel G: Typical store
Ruth: Covid really impacted Copley. Sad
Yuanyuan Jiang: never use J crew credit card. You will never know how they charge the late fees.
Crab Cakes: Small shop. Good service. Came in and someone greeted and offered assistance as expected. Did not have item online I was eyeing, but staff directed me to their ludlow shop. Did not find it there. Thanks
Diana Bidzhieva: Nice and helpful staff made me actually enjoy shopping for the first time in a while. Thank you :)
Nicholas Holland: Excellent!
B T: Went here to pick up a suit needed for a wedding the following day. The employee working there, Chris, helped me get a perfect complete outfit in no time at all. He provided plenty of options and suggestions, and I didn’t feel pressured to buy the most expensive thing there. Very professional, and great fitting suits! Have already recommended them to my friends, and I’ll definitely be back.
Haydeé: I love the three tops i purchased but didn't need. Of course they were all on sale!
Matthew Raymond: I went here in desperate need of a new sport coat and had needed it for the next day. The employee I worked with, Victoria, was excellent and helped me find my perfect fit. She was very knowledgeable and patient. I can now breathe a sigh of relief knowing I am all set for my work holiday party. Would definitely recommend this store for anyone looking for quality and a great shopping experience!
Nayeem: Great location and good collection. Better than the store at Assembly row and other ones.
Robb Franceschi: Hadley was great
Robert Weinerman: This was a very nice shopping experience. Staff for very knowledgeable and very helpful.
Mike Scopino: I've bought two suits from the Ludlow shop in Copley. I received excellent service both times, but most recently the staff went above and beyond. I had a number of alterations done to my most recent suit and the staff did the work with enthusiasm. They really take pleasure in knowing a customer feels good in the suit they buy here.
Marquisa MURPHY-GLOVER: Very Clean Organized Store (Copley Place)
Adrian Velasquez: Very helpful and mindful staff. Hadley was very accommodating when I was looking for a new tux. Overall, I am very happy my experience shopping in the ludlow shop.
Aster Bonfire: It’s not what it used to be. It’s overpriced and low quality items
Al Stankus: I received top notch service when buying a suit and sport jacket. The two salespeople took time and their measurements and tweaks were oerfect.
William Maye: Joe was absolutely wonderful-- best customer service in as long as I can remember. My boyfriend bombed into the Ludlow Shop half an hour before the store closed, drenched in sweat, carrying his bike, with me sheepishly trailing behind in my post-barre clothes (I'm posting this review from his account). Joe didn't bat an eye, he just offered us both water and started making calm, cool-headed recommendations. My boyfriend needed a suit for a client meeting tomorrow, and walked out with a full ensemble from suit, to shoes, to pocket square. I will be recommending the Ludlow Shop at Copley to everyone I know from now on. The clothes are modern, debonair and impeccably made. The service was unparalleled. I'll be sending my boyfriend here from now on, and I know he'll be in good hands.

5. H&M Newbury - Boston

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· 932 reviews

100 Newbury St, Boston, MA 02116

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H&M Newbury: what do users think?
shawnm618: How many people can stand around doing nothing. Come here and find out. Probably 2/3 of the staff "hanging clothes". No cashiers upstairs and two downstairs. 25 minutes to check out. AVOID THIS STORE
Kyara Manago: Kamari & shaila best employees HANDS DOWN 💚
Nat Werth: “H&M ❤️ BO” A fitting misnomer for the global treachery this corporation has unleashed upon our precious orb of life. My shopping companion stated, “the poor textile quality caused dermal abrasions.” I bestow upon this institution five stars.
Ramses Riviere: The cashiers never care at all about moving the line along quicker. Any time of day, they just chat away and take their sweet time. I come here all the time, same every time
aniketh prakash: Cashier forgot to remove the magnetic security tag from the clothes I bought and one of them popped and got dye all over my new sweater
HeySani: The sales associate was so sweet. I understand the hectic day, retail and behaviors and everything but a guy who works there maybe supervisor or manager or whatever shouts at you and makes you nervous like the situation which I didn't even create which the associate asked him to help her but that guy is like DO YOU HAVE THE APP ON YOUR PHONE on top of his lungs. Like....he needs to be fired. This was around 6:10 pm exactly do...find it
Karan Sachan: Not profesisonal associate (Ariana) at the counter wasted my time and tested my nervous during a recent shopping encounter. She left the security tag on my apparel and had to go back to get it fixed. I'd highly encourage them to hire sales associate more carefully.
Collin Hongze Chen: They offer horrible service. They can’t refund with Apple Pay and the guy told me to get a temporary physical card from the Apple Store. But the guy lied because Apple Store doesn’t have such service. I will never buy anything from the H&M.
Kjkjkj jm: Store manager assume costumers as liar
CJW: Absolutely fantastic customer service!
Regan Wilkins: I loved these pants like loved them. I literally wore them a few times and just purchased them a month ago. But this morning when i already had my jeans on and ready to go I bent down to grab something and they ripped right by the pocket. I tried calling customer service but they said it would be difficult to do an exchange because i didn’t have any tags(but i have the receipt). So yeah I won’t be purchasing these or any of these again.
Kit Parker: It's retail on Newbury Street.
John Am: It’s a Sweden brand, which we boycott because their racist double standard government they let extremist burn the holy book
Sindy: Just heads up they don’t do price match so if you’re looking for something in store might have to go somewhere else or order online
Axel Lago: Mucha oferta y buenos precios
Madeline M: H & M has just what you need if you are into the 2000s aesthetic or need practical clothing. Although, the quality is not great. This store is great for new trends but it doesn’t last a long time.
Solanye Camargo: Genial Estilo, ropa muy linda
Prashant Singh: Good place to buy clothes
Ana Romanelli: Only 2 cashiers working in the busiest time of the year. ABSURD
Drew Linds: Stylish items for affordable pricing. Repeat customer.
Jonathon Murphy: Very big HM store.

6. Old Navy - Boston

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· 392 reviews

430 Washington St, Boston, MA 02111, United States

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Old Navy: what do users think?
Heidy Baret: Good good
Mary Carolan Kenny: Great store
Karena Crawford: This store becomes crowded really fast depending on the times that you visit. I also don't like that the jewelry display is in an awkward place, which is in the waiting line. It makes it hard to browse the selection of jewelry with people impatiently waiting behind you. I was told once that I was holding up the line when that wasn't my intention.
Mish White: I love shopping at Old Navy especially for summer clothing. I love the fact that many of the items I buy are 100% cotton and usually not made in China!!! From my point of view, Old Navy is relatively inexpensive. In addition to tops for spring/summer, I love the flip flops, straw hats and bags for summer. It's a great place to shop if you need items for your vacay!!! I would recommend checking out Old Navy!!
Julie Waschela: Love old navy baby
Yagna Muni: Great clothes. You find the models different and attractive. I got a beige jacket and it's awesome.
Gigi Guerrero: Not well staff
Manpreet singh Randhawa: Good atmosphere and helpful employees
Toni Fullerton: I don't know the womans name she works at downtown crossing Old Navy in Massachusetts she is amazing she's very into customer service she makes people smile she's always in a good mood I feel like she's a friend I go in there shopping occasionally and she remembers my name it's like I'll shop at Old Navy forever because of her
Adrienne G: Zero stars if I could.. in the past 3 years each and every experience at the store when walking in to SIMPLY pick up an online order has been an awful nightmare... For starters, the staff refuses to make eye contact! They are hasty and overzealous too for no reason! They have zero experience and don't understand the simple premise of customer service: you must be happy to be there for one, two, you must make eye contact with a customer! Then you are genuinely communicating and simply assisting someone with checkout. Simple. AND especially with an online order pickup: it's supposed to be easy, they say it is on website but when you get to this location it's a nightmare and you're made to feel awkward and uncomfortable as you're trying to reach in your bag for the phone that you need with the email & barcode, as well as the ID you need to bring (which is clearly stated on the email)..I mean hey we know how to shop, we know what to bring!;..but when you walk in you are demanded your ID immediately - as in one case from a girl who was not even doing the pickup she was going to go get somebody else - but she wouldn't shut up about the ID immediately after I walked in the front area..... TODAY Nov 28 '22 is the last day for me to pick up my extremely much needed items purchased online days ago!! Today's the last day, the 5th day to pick up by end of day (as my email clearly stated)! BUT the inexperienced, rude staffer overzealously (per usual) put it away ??? and I got notification that I'm getting a refund ?!? Well it's heartbreaking now.. We purchase stuff online at a discount..a great deal and the items are extremely useful and good quality and much needed!! The items I purchased are severely needed and I was looking forward to picking up today :( :( :( The person who put it back did wrong and provided a huge disservice to me! The management needs to make amendments by contacting me.. I will be contacting upper management in San Francisco.. I have had enough of this store and this needless rude behavior..this is not the Old Navy mission or practices across the Nation! I am devastated by the email today letting me know that I'm getting a refund when I extremely needed the Christmas gifts that I purchased a few days ago for "store pick up, bring this email & government ID"!! :( :( :(
Joe “Beansprout”: Good prices, quality is decent too
Amber Bost: They are very Experience and. They are nice place and I first time enter, my son's uniform by schools.... Well I like just once time and they little friendly.
Irma George: Bargain and more bargain. I just love going there.
Alin Tcaciu: Good cotton fabric.
Tacara Guice: It was good I always find beautiful things to wear
N C-M: Rude staff. Dirty store.
Ale A: Gran variedad de ropa y zapatos, diferentes departamentos de mujer para hombres y niños. Siempre en el fondo de la tienda tienen ofertas. 👍
NANI143 DEPINA: Looks great and clean. Ok prices lots of clothes for all sizes, graphic tees, hats, chargers, discounts, bags and more.
Jethro Ellison: I never been there
Patricia Ospina: Le doy 5 estrellas porque he encontrado el pantalón que tanto he buscado no tenía tiempo de medirlo y lo dejé guardado con mi nombre para el otro día y las cajeras son muy amables y pueden ir ahora hay mucha variedad de ropa para damas caballeros y niños y mucha variedad de precios me acomode y mi amiga quedo feliz con lo que encontró calidad al 100% un personal excelente te ayudan y te animan porque te dan buenos descuentos anímense les encantará como ami
Oscar Rios: Beauty clothes for children

7. LOFT - Boston

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· 94 reviews

200 State St, Boston, MA 02109, United States

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LOFT: what do users think?
Aparna Philip: Excellent at pretending to not see you
Dorothy Slay: Shopping experience was good...caught some sales....Martha assisted me with finding my size at a Michigan store close to my hometown in Detroit. So I'm very happy with my purchases. Thanks Boston Loft💙💙💙
Magdalena Rivera: I luv the Loft but, this time around, they hff and nothing good.
Teresa: Great clothes with style for work or play
erica Reyes: Always found excellent quality nice offers but today I take two beautiful blouses for 10 dollars I am in love
Amy Hitchinson: Great products, and such nice shop keepers.
Jim L: Don't remember going there
Klaus Earl Loft: Not my favorite past time shopping for clothes but nice store
Norman Zimmermann: Was nice and clean area. Good products.
Cristabel Bonilla: Muy bien
YSillySunshine: I worked for the lost 17 years ago in management. I was very disappointed in the quality and prices. Very disappointing
Junu Hada: Love for clothes
Space Cow: I came here looking for men's clothing and was treated with the utmost disrespect. I will never come here for men's clothing again
eje: One of the best.
Ibeth Peralta: I like the clothes here. Shorts are awesome in the summer and they got good stuff in the winter too. Like the sweaters!
Shelley Mintz: I absolutely love the Loft store! Their products and prices are very good for anyone! The number of clothing styles offered is great and I never feel uncomfortable when I ask someone's opinion of whether what I am wearing looks or fits well for my size!
Ashley Williams: Well organized
JUANA ACOSTA: Ropa hermosa y actual. Es una de mis tiendas favoritas. Ropa de muy buena calidad. Diseños de moda. Ahora abrieron espacio para ropa plus size y es una buena opción para las que usan tallas más grandes. Muy bonito todo!!
Dr. Bruno Couto G. Marinho Couto: Tudo de bom
Nelly Perez: One of my favorite store to shopping
Niki Blaker: One of my favorite retail stores. The store is a decent size, they have a good collection of the newest items compared to the website, and the customer service is always top notch.Also, if I order an item online, I can return or exchange it I'm the physical store. Nice perk!

8. Brooks Brothers - Boston

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· 142 reviews

46 Newbury St, Boston, MA 02116, United States

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Brooks Brothers: what do users think?
Jingle Huang: My favorite work clothing store now. Please stock women oxford shirts with similar shade logos or on the hem.
Michael Feinstein: Went here today to buy a suit for my son. They did not have his size in stock. Store has low inventory on many items. Sales person and tailor were very helpful though.
Asher Mayerson: Had the best customer experience I could ever ask for last Sunday. Was able to return an item that another store in another state had put me in a difficult situation on. The kindest staff that just wanted to help!
Will C: Don't Buy From unless you want your suit to arrive 2 days within Event, and enjoy not being able to call their store.TL;DR (Tailoring will take over a month to complete and will finish within 2 days from your event (so best to lie and say your event a week earlier to allow for adjustments). Their phone number does not work so you will always have to physically go to their store rather than call. Suits in-store are marketed-up so best to order on their website online)I went to Brooks Brothers to purchase a suit for a wedding event a month away.Only pro was employee there helped me find a nice suit and I was able to pay for the suit.The rest are cons of the store.For starters, the suit that was purchased in store appeared nice but was definitely overpriced for the quality (the online sale of this suit on their website was cheaper, and to get my refund I would need to purchase the suit online from their website and then cancel the one being tailored physically)Next negative, the suit tailoring took more than a month to finish tailoring. THEY FINISHED 2 DAYS WITHIN THE WEDDING DATE WHEN THEY HAD OVER A MONTH OF TIME. This is not because of busy schedule; this is because Brooks Brothers will move your slot of tailoring to be closest to the date of your expected event so that they would not re adjust / re tailor your suit if they happen to mess up. And even if they had to fix their mistake there would not be enough time to tailor again (this is a morally disgusting)Last their phone service does not work and it is better to get the number of one of the employees there. When you call the number, the line verifies and hangs immediately within 5 seconds (probably auto-set this way). Either this or you have to physically enter store to ask if your suit is ready.
David Logan: Do NOT shop here. Seriously. Spend the extra time to check out the one in Chestnut Hill or hopefully the Assembly Row one will reopen soon. Been a fan of Brooks Brothers for over a decade. I go to them for casual and business wear. We live in the Boston area and this is easily the closest store to us. This is the third time I’ve shopped here and I won’t ever be coming back. The service is terrible. Employees are straight up rude and condescending. Mostly dealt with upstairs in the men’s section. The one employee helping us was rude, slow, and uninterested. I wish we’d just been left alone instead of being “helped.” Saw another customer in the changing room be abandoned by the (condescending) employee who was helping him. The customer had to come out and wander the store looking for the employee who said they’d come back with different sizes and never did. My wife he and he shared a laugh about how ridiculous it all was. Didn’t help the situation that the service seemed (perhaps) to be driven by customers looked. The customer abandoned in the changing room was a young black man in jeans. I’m a young white man who looks even younger than I am and was wearing a t-shirt (a BB one!). My wife saw the same employee who’d abandoned the one customer cheerily helping another customer, this one an older white man in a suit. Who knows what accounts for differences in service—but it wasn’t a good look. Checking out, we tried to use a coupon we’d received from BB in the mail. Wouldn’t be active for a few days so my wife and I debated whether to wait and come back. The cashier literally rolled her eyes as if folks who use a coupon or try to get a deal shouldn’t be shopping there. Sad because BB clothes are still great. But the folks at this store aren’t.
John Dickson: The store has Very poor customer service. The associates have an unprofessional appearance at the Boston Newbury Street store. The men are not wearing suits and do not have a savvy professional understanding of the standard of the community within the locale of the store and the well dressed man. No bathroom for the handicapped and people with urinary medical issues. Told to use Starbucks and that’s what associates are to utilize also. The associates are rude and have unbelievably uncaring remarks. I got the same answer about the plumbing problem every time I went into this store for over a year about the restrooms. It’s unsatisfactory. I had to dash down to the Newbury Hotel formerly The Boston Ritz to use the Men’s room. I was embarrassed. Every time I mentioned a suggestive comment, the response was ok-ok- ok and ok. The associates walked away and I was ignored. Not going to happen again ever. I’m— Not returning ever again to Brooks Brother’s Newbury Street Boston. I have been a Customer since 1991.
Perry Papp: Brooks Brothers has slid so badly in recent years it is so sad. The best traditional clothing store with the best service that I remember has become an example of retail incompetence and indifference. Whoever bought this soon to be dinosaur (Nautica i think?) get your act together FAST!
Mehdi Rizvi: Excellent products
Jialan Zhang: The suits are fine, but the customer service especially the tailoring staff is very unprofessional. The tailor in the store was rude and said things to me very discriminating only because I didn’t choose her to do the tailoring (3 weeks waiting time at least). Also, they forgot to take the locks off from our suits. We had to go back and have them off. It was time wasting, but the staffs in the store were not sorry at all for their mistakes. If you are not in a rush to buy a suit, avoid this place. Expensive clothes with terrible customer service.
Chris: Be careful with their suit department. Don't use the tailor or expect quick and coherent service. I purchased a nice suit in December for my own wedding. The sales person initially told me that the tailoring is included and no extra charge. I came back in a few months to see if there are any tailoring size changes from the measurements initially taken. I came back end of February and after waiting a while, the tailor spent no time and said it was the same but also seemed confused by some of his own stuff he wrote down or forgot to write down. The same sales person then charged me for tailoring since I was getting the legs tapered, okay fine, would of been nice to know that when I first purchased the suit rather then tell me it was included when you knew the legs were being tapered. I paid for tailoring and it was 3 weeks later and supposed to be ready on the 21st Monday which is the earliest the tailor said he could make it ready by. I got no phone call. I called on Monday and they said they would need to get back to me, but no call back. I call back (Tuesday) and the same woman answered and said she forgot to call me back as she got busy the other day. She then tells me that they can't find the suit in the store. I tell her my wedding is in a few days. She then tells me the suit was already marked as picked up by someone, and am I really sure that no one came to pick it up for me? Are you telling me my $1000 suit was lost? Then I call back some hours later and am told there was a mix up and they have found my suit, but needs to confirm with what happened and when I can pick up. Finally the tailor/assistant manager calls me and tells me they have the suit but it was "not in the right place" so they never tailored it. They wil rush it for the next day for Wednesday. I need this for my own wedding so it's unbelievable. The good news is the suit was really nice, but the service at this store with the tailor was bad. They did refund the tailoring fee after due to the circumstances.
Richard Greensted: I love this place. Very friendly staff. Beautiful building, inside and out. Lots of lovely clothes but I was looking for their wonderful men's handkerchiefs, and they were out of stock.
Brandon Sharp: Frankly, the worst consumer service of any retail store I’ve visited in a while. They won’t help you no matter how bad you are trying to buy something.
M1225 Decemberist: Tried to call this particular store on Newbury Street numerous times and dates to ask if they had an item in stock . No one picks up. The store must be closed permanently.
Jared Schultz: This Brooks brothers store should be avoided if you can go to another location. The organization for finding sizes is poor. And the staff cannot be bothered to provide customer service. This store has a sense of pretentiousness in it.
Jonathan Wang: Extremely friendly and helpful staff made the shopping experience seamless.
Amelia Bedelia: My husband and I had a good shopping experience, other than learning that Brooks Brothers is ending its women’s line of clothing. There weren’t many options left for me since they didn’t seem to be restocking any of the womenswear.
Ryan Milgrim: I had a suit tailored here, I figured I would call and ask if it was ready since I had not heard from the store in 5 weeks. Ralph picked up the phone and instantly put the phone on the counter while helping other customers so I had to wait while overhearing their entire checkout conversation. Once this was over I tried to give Ralph my name and ask if my suit was ready, but this proved to long of a task and Ralph again put the phone down to check out more customers. At this point I had been waiting for 15 minutes to ask if they had my suit. Obviously he was too busy to help me so I asked for somebody else. To this, Ralph told me that was not necessary because he was the store's manager, then confirmed he was too busy to help me, and hung up the phone. 30 minutes later I received a call from ralph telling me my suit was ready for pick up by saying "Hey this is the new friend you just made" in a sarcastically rude tone of voice. That was the most unprofessional employee I have ever interacted with in my life, despite the fact that I was picking up a golden fleece suit from their own store.
Venkata Krishnan C: If you want to buy a suit, Brooks brothers has great material and selection. But if you can avoid this location it will save you a lot of trouble. If there is a location that's 6 hours away with the same choices, i would have chosen that over this location. The staff were not very helpful in helping me select a suit. I was not even acknowledged for the first 30 mins and I was invisible to them. And they gave me very little recommendations or suggestions through the process. I had been to the Brooks Brothers at an outlet mall and received great customer service before visiting this store location. They didn't have the size that would fit me and recommended I order something bigger. When they went to order it they got it in the wrong color. Their inefficiency and mistakes cost me a week and 6 hours of driving to and from the store. Having a need to call them for information or help is not something i would wish on my worst enemy. I was trying to track down my suit and see when it would be ready. But after 3 days and 30 attempts of calling them and leaving multiple messages i got no response and no call back.So in short, choose Brooks Brothers but avoid this location. Will save you a lot of time and heart burn and save you some money and time.
Lawrence O'Connor: They’re still the best for quality suits that fit perfectly.
Sheb Shumar: Great store Great price’s especially on Newbury Street and on line
Joe Celusta: More Fashionable, less classic

9. UNIQLO Chestnut Hill - Newton

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· 193 reviews

The Shops at, 199 Boylston St, Chestnut Hill, MA 02467

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UNIQLO Chestnut Hill: what do users think?
Duy-Quang Nguyen: Good range of products and promotions. Parking space is a huge plus.
Andrew Huang: BEWARE OF THEIR NONSENSICAL RETURN POLICY!! Online purchases can only be returned online, and you must pay $7 for any return. Store purchases can only be returned to the SAME store you purchased from, not any other store.May 3, 2023 Update:Most employees are nice and a few are extremely nice. Unfortunately, this location had a rude male working on May 3rd at noon who needs some training in customer service; I didn't catch his name as he didn't introduce himself. I asked to make a return for an online purchase and he said that wasn't possible in-store; I had to pay $7 and print my own return label. When I said that the same item was sold in the store, he reiterated that it was the return policy and I cannot return an item to the store regardless of whether the item was in the store or not. I walked away after confirming there was nothing I could do but lose $7 on a $20 T-shirt if I chose to return it. Everything was fine with the employee until then since I understand he could not have changed the poor store policy. However, as I walked away, he immediately started *laughing*, which not only made me upset by the poor return policy but also appalled by the customer service. That's a great way to lose some business, Uniqlo! This isn't the first time I've had unprofessional customer service at a Uniqlo store so it seems like an issue that continues to slip by their hiring or training processes.April 2023 review:In general, Uniqlo is a great brand with a large variety of clothing. Not everything is high quality and prices are average unless there is a sale, but you can find great deals or unique clothing here.Most of the workers I have had the pleasure of being greeted or assisted by have been great at this location. Cassy in particular helped me find options for pants I was looking for. Despite not seeing her again as I continued to browse and try on clothes, she came up to me at the checkout when she saw me and enthusiastically asked what I had decided to purchase.
Lizzy Andreson: I would never go to that store ever again, awful services
Mario M: The worst customer service and beware with return policy!!!
Judy J: Do not visit this location!!!Worst experience ever, a pathetic store, chaotic, poor services. The staff are extremely slow and bad at their job, there is a queue that does not work and waiting is ridiculously long because the cashiers did not respect the order of the queue and the cashiers are more concerned about talking to themselves than taking care of the customers.
Sonya Schwarz: What I love about my experience at UNIQLO is that I don't have to speak to anyone. I go in, look around, choose what I like, and self check out. The self checkout is very cool by the way. Anyway, I always leave with more than I planned on whenever I come here.Love the clothes. Not everything but most items.
רמי השמשוני: Love the shopCan always find what i need
Abhishek Mishra: Unfriendly place. One of the representatives asked my 15 month old baby not to touch the baby board as it’s fragile. It was in the baby section with baby written on it, ironical! that the board was fragile enough for a 15month old to break, looks like a baby non-friendly place! Disappointed
Dean Ly: I needed a pair of pants hemmed at the last minute for a funeral. The employees were very helpful and I was able to get everything I needed within a few hours.
Gene A.: What kind of clothing retail brand won't accept in store returns in 2023? The answer is Uniqlo. I have no idea why they did this but it's the main reason I won't ever do business with them. The store associates could not understand plain simple English, not that I care but it's not efficient.
Christopher Nguyen: I consider myself a very loyal Uniqlo customer. I now understand that Uniqlo has a specific return policy that is not unique to this location. I reviewed the poor reviews of this location and my experience was not unique. I tried to return an item to this store (from a different store) and the employee was simply unkind, nasty and dismissive. The employee may have had a bad day, but we were really offended by their delivery and our treatment. We subsequently went to the Natick store, and their employees were very nice, supportive and appreciative.I do NOT recommend this store, and I will now actively inform my friends and family to avoid this store. I recommend going to the Back Bay and Natick store.
Mark T Goobs: Staff sits at the registers doing side work and then get cranky when you approach for them to ring you up. They roll their eyes for disturbing them as they direct you to the self check out with a full drip of condescension.
f F: The worst customer service and policies. They would not give store credit without a receipt. Went back with my receipt few days later and now they can't give store credit unless I go back from Newbury street to Natick where the original sale happened. Their manager has the worst customer service skills which is why she was probably hired in the first place since their policies are intended to make it as inconvenient as possible for you. Never again.
Maura Glandorf: Quality of clothing is terrible. Wore a shirt once and after one wash it developed a large hole. I brought it along with the same shirt unworn with tags on back to store with my original receipt but they refused to take them back because it was beyond their 14 day return policy. I was even willing to take a merchandise credit for the unworn one but they still refused. Horrible customer service as bad as their quality. Stay away.
Sheila Taylor: Probably my favorite Uniqlo location in the greater Boston area.It is well organized, spacious and they have a lot of stock.The best part is their self-serve checkout where you throw your items in a bin and the computer reads all the tags. No scanning necessary!
Guilherme Peruca: All colors you can ever wanted. Nice variety of pieces and colors. But they couldn’t mount the bmx the right way so idk what else they dont know🤣
Kevin Pena: Clothing shopping
Senair Barazarte: Todo muy bonito,precios muy elevados
Fred Richardson: Fun place to shop - some very reasonably priced shirts.
Emrick Ong: Closes at 7. Uniqlo, enough comfort, no design.
Ying Wang: closed one hour before the mall’s closing time.

10. Old Navy - Boston

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· 421 reviews

8 Allstate Rd Suite A, Boston, MA 02125, United States

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Old Navy: what do users think?
Thuan Tran: Ok product
Gary Lincoln: Stocked well
Erodita Fernandez: Good price and friendly employees. The size of clothes are as you expected. I love shopping at Old Navy Store.
Sincere Yemaya: They had alot of sales i actually was surprised
Julisa Turner: I finally know my size
Pat moogs: Great spot
yami garnier: When I did ask questions they were nice and help me to find the clothes that I was looking for👍
mirlande ledoux: Everybody an there are so nice
Catherine Fiasconaro: Best flip flops!
Algerys Lopez: Old Navy seems to be getting expensive and the style weirder! The store on South Bay Plaza have friendly associates. The bathrooms were both closed when we went.
Ramesh Koirala: Good
Lolita L: It was ok
C Delgado: I like Old Navy but my complaint is I had a large order the majority of my order they were worn clothes someone returned u can tell they were worn I had an item that had the security sensor on it and my order was made online very disappointing returned everything
Harvie Searcy: not a bad experience at all.
Erzulie Hills: Brought a dress always a good experience
Tammi Granese: Lots of good sales and friendly staff.
Jeff McFall: It's OLD NAVY..
Ann Herbig: Bought some jeans and saved money. Had fun
Alison Stone: Awesome
Damika Browne: Super friendly and greeted as soon as I walked in the door!

11. BOSS Shop - Boston

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· 5 reviews

800 Boylston St, Boston, MA 02199

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12. BOSS Store - Boston

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· 40 reviews

100 Huntington Ave Ste #A015, Boston, MA 02116

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13. J.Crew - Newton

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· 25 reviews

199 Boylston Street Space N121A, Chestnut Hill, MA 02467, United States

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14. Saks Fifth Avenue - Boston

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· 448 reviews

800 Boylston St, Boston, MA 02199

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15. Nordstrom Rack - Boston

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· 1501 reviews

497 Boylston St, Boston, MA 02116

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16. H&M - Dedham

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· 141 reviews

206 Legacy Pl, Dedham, MA 02026, United States

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17. Club Monaco Prudential Center - Boston

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· 71 reviews

800 Boylston St # 175, Boston, MA 02199, United States

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18. Bonobos - Back Bay - Boston

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· 39 reviews

283 Dartmouth St, Boston, MA 02116, United States

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19. J.Crew - Dedham

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· 23 reviews

470 Legacy Pl, Dedham, MA 02026, United States

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20. The North Face Boston - Boston

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· 282 reviews

326 Newbury St, Boston, MA 02115

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