Best Bike Wash Cambridge Near Me

Benjamin Schenker: Reasonable price, quick service, friendly. Will be coming back for future bike repairs

Jim Eggleston: I love BBS, the people, the service, the philosophy.

Gloria Evans: Great experience

Alec Anderson: Kind, helpful and knowledgable! I brought in my bike thinking there was a brake issue, and the staff immediately recognized the frame was actually cracked. Rather than trying to sell me a new frame or bike, they gave me some really helpful advice on a way to save a lot of money, even though it meant I had to work directly with manufacturer/bike shop rather than them. I'll definitely be back in the future for any repairs or bike needs I have!

Marcela Silveira: They girl was super attentive and professional. Women's friendly store.

Norm Lark: Nickel and Dimed. Customer service is poor. When I asked them to fix an issue they created they pressed me to pay more to fix the problem.Bike was fitted with a new freewheel that was very loud when asked to help solve the issue they suggested I pay an hourly rate for them to oil it.

Lillian Worth: I had a really nice experience here buying parts and a helmet! The staff were super helpful, friendly and knowledgeable - someone greeted me right away and helped me pick out a helmet. I decided to get a couple other things while I was there and was very pleasantly surprised that they also carried hub parts for my classic sturmey archer AW. Not only that, a different staff member clearly knew a ton about those hubs - many other bike shops don't have a clue. Ever since my go-to shop closed (I miss you Hub Bicycle!) I haven't really had a reliable local bike shop. I'll definitely be back to Broadway the next time I need anything!

Angel Robinson: Dont service ebikes

Tanveer Karim: Really great local bike shop! Highly recommend

Joey Gu: On the plus side, the staff were knowledgeable, answered all questions, and got the job done quickly. However, my experience made me feel they might have lacked basic customer support skills and were vague about prices.After some research into local bike shops, I chose Broadway Bicycle School specifically because of the lower cost of a flat repair ($19) as advertised on their website (see screenshot in picture). However, it was only after all work was done that I was told the website price was outdated and now the price was $25 (actually $24.50 according to the receipt). I asked nicely if they would consider doing a write-off due to the wrong price on the website, but they not only refused ("Yeah I can't. Sorry."), but also appeared rather aloof to my suggestion that they should perhaps keep the prices on their website up-to-date.On a secondary note, I was also advised to get both of my tires replaced (which I found to be a reasonable suggestion in itself). Before service, I was told each tire would be $25, but on the receipt the price for two tires came to $52, which meant the actual price per tire was $26. It was not a big difference, but in the context of the situation with flat repair, this made me feel they were playing fast and loose with prices and were not clearly communicating prices before service.I would advise anyone considering visiting Broadway Bicycle School to ask *very explicitly* about prices BEFORE they begin working on your bike. You may find the staff to be skillful bike mechanics who unfortunately lack the professionalism to make sure customers leave their shop happy and wanting to come back.

Rose O'Brien: Wonderful service! It was so easy to make a booking online, and they helped me out immediately. I dropped off the bike for a quick service and it was ready later the same day.Great folks and honest prices - they even advised me against a tune up because of how my bike might not retain the changes in the winter months. Will definitely return!!

Erick Peeke: Very friendly and helpful staff.

jacob knable: Positive:Professionalism,Quality

Travis McDaniel: Positive:ProfessionalismGood folks. Took the time to assess my bike and made sure I could ride away straight and proper. Thank you!

Janice Chen: Positive:Professionalism,Value

Martin Reindl: Came here because my chain has been jumping a lot. They fixed everything in 5 minutes without even asking for payment and were super friendly all the way through. Thanks a million times for your help! Can 100% recommend and will come again if my bike has any more substantial problems!

J. Moné: Just good/friendly people fixing bikes. What more could ask for.

Daniel Wang: Super friendly place, even if you just stop by for a question. Different vibe than other sales-oriented, corporate feeling bike shops. Will be my primary bike shop from now on.

daniel fisher: Positive:Professionalism,Quality,Responsiveness,ValueI love their service and have been a customer for 40 years.I admire that at least this cooperative from the 70’s has survived.