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1. Cambridge Bicycle - Cambridge

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· 219 reviews

259 Massachusetts Ave, Cambridge, MA 02139

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Cambridge Bicycle: what do users think?
Firat Imir: At first , they told me 40$ total for adjusting both breaks, after they finished work they charged me 70$. Unbelievable.
Vinnicios “vinny” Ferreira: These guys are great. Highly knowledgeable staff. All I needed was some information and even though I didn't purchase anything I got all the assistance I needed to make a wise decision. I greatly recommend Cambridge bicycle.
Ignacio DR: I fixed a flat tire here. It went flat again the next day. There was no puncture so most likely there was a defect in the valve of the new tire. They still made me pay 15$ extra for labor.Also they did not screw the wheel back properly and had to return once again!
Shannon Malloy: Have been a customer for 2+ years. The staff recognize me by name every time I come in and are very transparent with pricing and repairs. I bought my first new bike from them and the process was wonderful. They let me test ride for as long as I wanted and were patient while I tested different versions. They have made minor quick repairs for me for free because they know I’m a repeat customer. Great friendly staff that put on group rides periodically and fun inventory!
Marcela Silveira: I stood there for 5 minutes not one employee greeted me. But the guy made sure to stop everything to talk when his friends showed up at store!?!? Bad customer service. That's why girl's don't like it there.
Sneha Sabu: The left brake of my bike was not working and I went to Cambridge Bicycle after seeing their reviews. I walked up to the guy at the reception and showed my problem. This guy just looked at the brake from over the counter and fixes it in a minute (without even moving from the counter). I was really impressed. Will definitely go there for bike repairs
Electryo Argyris: Hit or miss. You can see some people get charged $5 for 20 min. I got charged $20 for a bolt and 5 min of labor. I called ahead but it didn't help. I'm sure they're busy, and they're generally nice.
Michael Chunko: Prices are a bit high but they offer test rides and are very knowledgeable. Eddy was a great help.
Christopher Dedecko: I had both good and bad experiences. The staff is usually helpful, however the pricing is a bit expensive.
Jacob Lissoos: Don't be thrown off by the fact that their inventory is mostly city bikes, they can repair everything including the most high end road bikes. Very professional, they will always call you if the work runs over budget or calls for extra parts. As a bike DIY repair person, they are always happy to explain/teach repairs to me and provide free advice when I drop in, which I really appreciate. Very friendly too!
Mary Ladesic: Incredible customer service! Shoutout to Adam who spent over a half hour walking me through different options and recommendations for accessories and gear as a new bike commuter. Adam was so patient and helpful. My go to place for all things bike related!
Michael Luu: It's nice that they have free air and pumps supplied outside the store. However, when I came in to buy a single item the other day the front staff were not staffing the register at all. I waited for about 10-15 minutes and a staff member finally arrived. Before they even help me check in they had another customer cut in front of me. Instead of just being treated like that I decided to just leave. Pretty disappointing customer service experience.
Thomas Gschwendtner: Found what I needed for a reasonable price, a saddle. They also lent me an allen wrench to mount right here.
Michelle Han: I experienced really terrible customer service at Cambridge Bicycle. I was told by someone in the shop that they could build up a bike for me that I had requested and that they would call me as soon as it was built. 4 days later, I didn't receive a call, so I call myself to inquire and they told me the bike had SOLD and no one had even called me to tell me they finished building the bike?! To top it off, the staff were very unempathetic and rude and told me "well what do you want me to do". DO NOT go here if you want to be treated well and respected as a customer.
Kira Clingen: I came in with a flat tire that blew out in 20 seconds. I was told, repeatedly, that there was nothing wrong with my tire, it had to be a slow leak, and that I was wasting my time and money replacing it. Finally, the person repairing the tire asked if I wanted to take the tire and tube home, since there was "nothing wrong with it." I felt like an idiot explaining that the tire did not deflate slowly, it blew out, over and over again to different people at the shop. Sure enough, when the person went to put the tube into the bag, it deflated immediately. There was a huge piece of glass in it. Rough and borderline rude experience but the new tire and replacement was decent, if somewhat slow. Compared to REI, it's expensive, but the location is convenient.
Faisal Alnasser: Limited bike options. One of the employees was rude.
Aaron Throness: Visited the store today - the customer service staff were friendly, the store was in good order, and an impressive suite altogether. However, their pricing points are almost exclusively $1,000+, which far exceeded my range of affordability as a doctoral student looking for an affordable bicycle.
Raj Vinjamuri: Adam in sales and the folks in the shop do a great job of taking care of your needs.
Rhys Probyn: Extremely competent mechanics who are straightforward and honest; good inventory of parts, tools, tires, tubes, fenders, saddles, apparel etc.Spent some time in the shop awaiting repairs and observed them diagnosing multiple bikes. I agree with everything I heard and saw and felt like the mechanic was honest and each price quoted was fair. I know it stinks to spend $100-150 repairing a commuter bike that you bought for $300 - 500 but over time you're def saving money vs commuting by car or the T and probably saving lots of time.You can trust this crew to get the repair done right and from what I've seen give you a fair price. Don't forget they have to cover rent, salaries for competent mechanics and staff, tools/equipment, hold inventory, insurance etc. Its a tough business and it seems they manage it well in order to treat customers fairly. 100% would recommend
Stefan Unterhauser (dogi): There is this passive aggressive employee which always speaks down to me ..."Come back in 3 weeks"Not the language of service or solutionsSpecially since my relationship with store is already 8 years it hurts a lot
Sangwoon Kim: avoid this place. I went to repair a flat tire and the tire went flat the next morning even though I did not ride the bike after the repair. So I went to the shop again to do another repair, and they charged me the full price again, although it happened less than 24 hours since I got the previous repair. The staff was also very rude and unfriendly throughout the process. Irresponsible.

2. Cambridge Used Bicycles - Cambridge

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· 202 reviews

Antique Market, 201 Monsignor O'Brien Highway, Cambridge, MA 02141

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Cambridge Used Bicycles: what do users think?
Mahmudul Hasan: Very kind and helpful employees. Very respectful and patient with the new bike getting experience. Helped me narrow down my search and ride all the different bikes they had.
Camila Kerwin: Spiros is the man!! Sooo nice. He made me feel reassured that the used bike I got could work for me. He adjusted my seat, checked out the fit, tightened the handlebars and was just generally so sweet. The shop has a great selection. I’ll be coming back!!
JB Alberge: Used to think it's a 5-star shop but within 2 years of the purchase I managed to break the freewheel, the pedals, the saddle, two tubes, and one tire of a single bike ... Which never happened on my other bikes. So I'm not so sure anymore. Chose your bike well!
italiahill77: Best of the best, Spiros and Ryan are wonderful, they build cool bikes for good prices and have good used parts. Best bike shop in metro Boston I’d say.
nick makemson: Spiro's has moved upstairs! After years of visiting in the antiques mall basement CUB is out of the cellar and into the garage! And a very nice garage it is. Spiro's has done a commendable job of fixing it up. I liked it so much I bought a bike there and still got a great deal.
Sunny Qin: Awesome place! Got my first bike here and the owner walked me through every detail and asked all my questions. They have excellent deals on second hand bikes!
Lorna Brundrett: Stopped during a ride for a new tire, Ryan was incredibly helpful and knowledgeable. Would definitely recommend getting work done here or shopping for a used bike!
Giselle Aris: I had the best experience with Cambridge Used Bicycles, highly recommend! In addition to the fact that this is a great bike shop based on selection available, the customer service is unparalleled. To give you an idea: I was on my way home from a physical therapy appointment, planning to bike home, 25 weeks pregnant. Front tire was so flat even passersby were catching my attention to let me know. I called Cambridge Used Bicycles - having never been a customer of theirs, this was totally random - and asked if I could come over to get some air for my tires. Not only did Ryan say of course - he even offered to come meet me rather than me coming to the shop! Then, Ryan didn't just fill up my tires (both of them) - he did a bunch of other things to my bike as well that, as far as I'm concerned, was a bike tune up free of charge. You can't take this level of care and kindness for granted. Next time my family needs a bike, I know where we'll be going. Thank you, Ryan and Cambridge Used Bicycles! You made a hard day so much nicer.
Sharon Britton: My daughter and I went here to purchase a used bike for her birthday. Ryan waited on us and was fantastic. He was professional, very friendly and extremely knowledgeable. Best of all, we weren’t made to feel uncomfortable about our level of knowledge (as can happen in other shops), nor did we experience any pressure to buy. They have a small parking lot (convenient for parking and trying out a bike). We left with a used bike that my daughter loves. Highly Recommend!
Gabe Thornton: Great service. Knowledgeable staff. Great prices. All stores should operate like this.
roy pertchik: I love this classic old Cambridge institution, “Cambridge Used Bicycles,” now in a smarter glass fronted shop. I visited them a year and a half ago, with a plan to by a bike and bring it with me unassembled to Guatemala, where it would become my daily user. They helped me select a great urban 7 speed, and let me try a couple of sizes, and sent me off on my adventure with my bike in a box, and great support for fitting and adjusting it when I got down there. Now, just today, a year and a half later, when I returned to the shop, they remembered me, and continued to be as helpful as anyone could possibly hope for! Kind, knowledgeable, and offering some really cool bikes in all sorts of price ranges. Really an exceptional experience!
Madeleine Schwartz: Really great shop! Super knowledgeable and invested in getting you the right bike and teaching you how to keep good care of it! I tried out several bikes, riding around the parking lot until I found the one. Got a quick lesson on how to oil my chain, which was very helpful too. Came out with a ulock and bolts on my seat post and tires too. Highly recommend!
Ashwin Subramanian: Superb place and really nice crew - I got two bikes from this place, a Bilda Ravenel in 2021 and a Cannondale Evo today for a pretty fair price (it is the cheapest bike store in town for used bikes and for tune ups). Spiros and Ryan (the crew) were extremely patient and let me test at least 4 different bikes, made suggestions on the best bike for price and for the roads in Cambridge and Boston, and made sure I got every little detail on the bike fit to my preferences (seat height, handlebar to seat length, seat and handlebar angle etc.,). Ryan was particularly wonderful and spent an hour talking about to me about bikes as he fixed up my old bike, and offered tips on bike maintenance, and then made sure that my friend got his bike perfectly fit too.Easily the best place to purchase a bike (store has a shipment of used bikes every Friday/Saturday), and for bike service/maintenance. Can't recommend this store enough.
Matt Hirsch: Super friendly and helpful. Thanks!
Megan Root: The people here were great!! I'm not knowledgeable about bikes and needed something for short daily commutes. They helped me figure out what size and type of bike I needed and completely adjusted everything for me once I'd picked one out. $300 for a bike in great condition, way safer than using Facebook Marketplace and way cheaper than buying something new! 10/10 would recommend!!
Moshe Teutsch: Very helpful
Natalie Le: This place is great! There’s a neat selection of bikes, and the inventory is constantly changing (so even if they don’t have a bike for you on a particular day, in a week they might—that’s what happened in my case). The mechanics are also super friendly and helpful. Overall it was an awesome experience!
Huiying Yang: I only write reviews for places that is extremely nice or bad. This one is really really great. My husband and I went there twice. First time he bought a bike. Second time I did. The service here is fantastic. The staffs are very experienced and professional on the recommendations based on our needs. And We learned a lot about bike from Ryan. It was a wonderful experience with great conversations. Highly recommended!
Emma Luymes: My bike is in pretty sad shape. I took it in to get an estimate of what it would cost to make it work again. The guy was very helpful and went over what needed to be repaired with an honest price point. He also oiled up my chain and tightened my brakes just to help me get home. Thank you Cambridge Used Bicycles!!
Patrick Schwarz: An amazing bike shop with an incredibly helpful and kind staff. A true gem of Cambridge-- don't miss out!
Josh Gettings: Highly recommend if you are looking for a used or new bike in the Cambridge/Somerville/Boston area. Ryan was extremely informative, especially for someone like me who knows little to nothing about biking. He let me take the bike for a test ride before buying and he adjusted my seat and brakes before I took off. I definitely plan to return if there is anything wrong with my bike and for regular tune-ups. Would definitely check out the shop if you are local!

3. Blue Bikes - Cambridge

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· 2 reviews

Alewife MBTA at Steel Place, Cambridge, MA 02140

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Blue Bikes: what do users think?
RoadTrip NewEngland: The Blue Bike station at Alewife is on the backside of the T station facing the office park on Cambridgestreet Drive. There is another Blue Bike station across from Hanover Alewife apartments. Blue Bikes are a good solution for getting point to point in the city- and this station is placed at what is the beginning of the Minuteman Bike Trail

4. The Boston Bike Company - Cambridge

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· 11 reviews

2322 Massachusetts Ave, Cambridge, MA 02140

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The Boston Bike Company: what do users think?
A: Nice owner, poor quality bikes that fell apart while riding
Eirene Kontopoulos: Amazing customer service and I’m absolutely Obsessed with my new bike. Perfect bike to keep up with my two energetic boys all over the city and country! Thank you!
Addie Cullenberg: Stopped in while biking by to get some air in my tires. Charlie wouldn't let me leave until he saw to it that both tires were filled and the brakes/shift cables had been lubricated (all complimentary). Very knowledgable and kindhearted, highly recommend!
David Nurenberg: Friendly, very knowledgable owner - helped me tune up my bike, made minor repairs and upgrades, gave me tips for proper maintenance and operation, even rode the bike around himself to test it...spent over an hour with me even though I wasn't making any major purchases. Would definitely come back when it's time to make one, though.
Julia Gilligan Corsetti: Obsessed with my new bike — and amazing customer experience. Thank you! 10/10!
Olivia Gilligan Corsetti: Great service and selection! Making my purchase was smooth with the awesome customer service. Variety of frames and colors.
Greg Plant: GREAT FIND - Charles was really helpful, I took a bike for a test ride and took it home that day. Would recommend to anyone. Great quality bikes and even better service.
Nicole Woods: Definitely recommend this company for anyone looking to buy a high quality, customizable bike!
Lindsey Smith: I'm in LOVE with my new bike - this place is amazing. So many color options, awesome frame, and durable yet light! Recommend 10 out of 10
Ronnie McNeill: I love my new boston bike! Perfect for getting around cambridge. Awesome family owned busi ess, happy to have them in the neighborhood
Leah: I just bought a new bike from here, and I love it--really good customer service, and a great bike!! You can tell they're really capable & good at what they do.
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5. Blue Bikes - Cambridge

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· 3 reviews

Danehy Park, Cambridge, MA 02138

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6. Trek Bicycle Cambridge - Cambridge

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· 15 reviews

176 Alewife Brook Pkwy, Cambridge, MA 02138

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7. Blue Bikes - Cambridge

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· 2 reviews

Dana Park, Cambridge, MA 02139

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8. Blue Bikes - Cambridge

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· 8 reviews

MIT Stata Center at Vassar St / Main St, Cambridge, MA 02142

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