Best Cat Boarding Service Cambridge Near Me

Crate Escape Boston Dog Company Boston Dog Company Toureen Pet Resort and Spa Elliot's House LLC - HQ 1 Crate Escape

1. Crate Escape - Cambridge

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· 31 reviews

368 Huron Ave, Cambridge, MA 02138, United States

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Crate Escape: what do users think?
sophia helverson: Thank you Crate Escape, for being the best home-away-from-home for my pup. He is always well-cared for and absolutely loves it here.
Elizabeth Zeldin: I have taken two generations of dogs to Crate Escape Too and it has been a wonderful experience for my dogs and a worry-free way for me to leave my dogs with other similar sized dogs in a safe environment with varied activities. The staff is great at making the dogs comfortable and making the store as convenient as possible for pet owners. My bichon Hockney becomes excited as soon as he gets close to Crate Escape and rushes in to begin his days there.
Emily Hudson: My dog absolutely loves it here! And from my experience all dogs do.
Philip Rizzuto: Excellent care. The place is well staffed and the employees are extremely friendly and accommodating. The dogs seem very relaxed and at ease.One caveat, the app they use to register your dog is difficult to navigate. I bought a package of 30 days, but occasionally I got charged as if I didn't have a package because of some flaw in the app system. They refunded me no problem, but just FYI if you choose to use their service.
Boston guy: I use to love the place and the people who worked there, and always suggested it to others that had dogs. But not anymore… they no longer seem to be customer focused. I was a customer for a couple of years until Covid. When I wanted to start being my lab again it took over two months to get an appointment for my retriever to get a reevaluation to attend again. My dog was approved in “5” minutes but not allowed to stay. There’s where more dogs in one pen then I had ever seen and it was crowed. Another pen had a lot less dogs and look more comfortable. Sadly, Crate Escape has lost me as a customer, and more important as a champion for referrals.
Marnie Klein: The staff at the Crate Escape are unbelievably patient with scheduling and so friendly!!
M. Grace Hinrichs: The best part of my dog’s week is when she gets picked up by the shuttle service. She loves it here.
Jalil Farid: Positive:Quality,Reliability,Responsiveness
Nate Bourgoin: The best doggie daycare
Neil Judell: Great place, awesome daycare and boarding
Scott Kobetis: Best doggie day care around.
Kathryn G: Our two year old doodle is afraid of everything, but he LOVES his time at Crate Escape Too. He races in the door, knowing just what is expected of him. The staff are just great -- organized, kind, friendly to dog and humans alike. Can't say enough good things. This is a small dog daycare -- Crate Escape in Belmont is much bigger -- the size is perfect for our dog.
Wayne Tan: This used to be my go to doggy daycare. Since I've moved out of Cambridge, I occasionally brought my dog here on one off cases. The customer service of the current staff has completely gone off the cliff and they cannot communicate clearly, sending me on multiple hour long commutes between my house and here without letting me know that they wouldn't accept my dog due to their own schedule conflicts. I trusted my dog with their previous employees completely, but unfortunately cannot say the same given my experience recently. I would not recommend this specific Crate Escape location to anyone.
Sarah Flores: I wanted to like this place! Photos from online and initial thoughts walking into the place were all good. Staff at front desk were very friendly as well. That is where the positive ends though.Inside is one large space, dogs are separated by fences, like for backyards, and so it is VERY loud. The staff who came out to bring our dogs in for an evaluation said not one word to us or the dogs. It was very disconcerting. While waiting there we saw them just unleash dogs right inside the door and send them to walk themselves to the right gate. Same for pick up. Dogs just put outside the gate and trusted to walk the halls to the door. Many times there were multiple loose dogs in the hallway, from different groups/rooms. Not a positive experience.We have dealt with a few other doggy daycares before our move to the area and were very surprised peope gave this place good reviews. Needless to say we never went back.
Anu Gopala: The best! My dog has been going there for 5 years and loves it! Friendly staff!
Paige Stewart: My Millie has been going here for 4 plus years.She loves it here...They are very kind to her ....
Justin Sweeney: The best dog daycare around, the staff is fantastic and our dog loves it here!!!
Gaylen Morgan: Crate has been great for all three of my dogs. They feel right at home. The Care givers are careful about the dogs they take and how they care for them. Their van service is a great convenience. I also buy dog food there. Great selection.
Mandy: i am disabled and have never been treated with such inhumanity. in less than 5 minutes they almost seriously injured my little dog, gave me the runaround regarding boarding, and then in the final hour cancelled just as i am about to leave the country for life-saving treatments for an incurable disease. shame on these people. i wouldn't trust them with a specialty breed anyway. the manager never returned my phone call and never offered an apology after admitting they made a mistake (but not owning up to all of them). never again. so disappointed. we had always had such good experiences here before i was disabled.
Tony Lovell: This little place is a local gem we often rely on for "Doggy Day Care". They have a fair assortment of toys and chews and foods, but the thoughtful care the young, attentive workers offer to the dogs (35 pounds and under only, here ... larger allowed at the Belmont location) instils confidence that our dog will find the time exciting and leave her quite tired.Call ahead to make a reservation. They often are booked solid.

2. Boston Dog Company - Cambridge

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· 23 reviews

555 Cambridge St, Cambridge, MA 02141, United States

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Boston Dog Company: what do users think?
Jake Rother: Convenient locations and most staff seemed solid and caring however, other staff members seemed indifferent or not caring at all about dogs. Charged me $40 for 2 hours when the hourly sign clearly stated otherwise. Was told dogs were taken on walks and outside often however, upon picking my dogs up they clearly hadn't been out at all as they rushed to the nearest tree to pee as soon as possible. No pictures or updates on dogs and you can't even call the individual locations to get updates?We have been to various dog daycare places around the country with our 2 dogs. This has been our worst experience yet, will be looking elsewhere.
Elissa Harel Ryan: Staff here extremely unfriendly. Needed to come THREE times and PAY to have our dog approved. We have moved many times and our dog has been to many daycares - I fully agree with an interview process - but ONE is sufficient. Three is excessive and inconvenient. They are inflexible, not nice, and discourage the dogs from playing and barking. We went there once when we moved to the neighborhood, had a terrible experience and never went back in 4 years despite living around the corner. I have never had such a terrible doggie daycare experience.
Rob Winter: We used Boston Dog for daycare for almost a year, and their boarding service once. This was our experience:- No information given when we picked up our dog each day. No reports on behavior, or photos- They advertise being next to the park, and that each dog receives walks every day. I know for a fact that most dogs use the restroom in their play area, and are not taken outside- No training, whatsoever. Training is advertised here; however it was never offered- After a year, our dog had an “incident” and was “no longer welcome”, we tried and failed to receive a single report on what happened, and were denied any photo or video of the incident- During boarding, received zero updates or information whatsoever- Over one year, we saw the staff turn over 100% three times- The only positive here is the convenient location.
Abduala Ben Mahmoud: Unfriendly staff
Justin Chapman: Professional, caring, and dedicated! Love this place, and all those that work there!
Jeansun Lee: I moved to East Cambridge about 6 months and felt very lucky at the time that Boston Dog Company was so close. Each of my experiences at this place has been pretty bad, unfortunately. When I first entered the store, I asked about their walking services and a staff member told me she didn't know and to go to the website - who does this!?!? TRAIN YOUR STAFF or at least put in the effort to learn what the company you work for offers. And another thing - this has happened to me so many times I can't even count - every time I went in to purchase treats for my dog the prices of the said treats would change drastically and different staff members would charge me different rates for the item. For example, I told staff that what she charged me $3.50 for a treat last week was suddenly marked $9.99. This is just one example - this happens far too often. I feel like the staff here are not trained well nor engaged with their work. To top it off, everyone is on a different page. I am super disappointed with this place, and I don't even board my dog here for daycare!
nanette ciano: Went in to by a dog harness and was treated to friendly and expert service.
Sophie Miller: Definitely for calm dogs who aren’t really trying to play much or get energy out so wasn’t a fit for my high energy golden. But super nice staff and would be good for low energy dogs
Alexander Brown: Great daycare but sub-par rules, our dog passed all of their socialization tests but we were required to bring her 4 times a month. So after moving and getting new jobs, we missed a couple times so they said we had to make the missed visits up next month! They are too strict.
Jeff Rodowicz: Bailey always comes home happy and exhausted! We are so happy we found this place!
Tom Crowley: Our dog is happy to go there in the morning, safe when she is there and tired when she comes home. Could not recommend it more.
Dan S: Awesome staff!!!
Kevin Lin: I have used Boston Dog Company for months now, and my 1 year old hound LOVES it there. The staff is AMAZING and whenever I have any questions about food, exercise or even my dogs health they are always there to answer my questions. Vader my dog goes to daycare about 4 days a week and loves to play with all of the other dogs whether big or small. The play area is very well monitored and there is always someone in the pen with them, staff is always interacting with them, and adjusting to make sure that none of the dogs get hurt. I would highly recommend this day care to anyone who is looking for a safe, reliable place to send they're dog during the day.Like I said the staff is great they are all extremely knowledgeable about foods, treats, toys, vitamins and supplements, as well as many other products that they carry in store. They have a great selection of high quality food for both dogs and cats. They also offer boarding, and are extremely fairly priced. Staff here is great, they listen, answer all of your questions, and take pride in making sure all of the dogs are well taken care of
A GOOGLE USER: Excellent facility...My Dog enjoyed his visit. Love the atmosphere. They are friendly and helpful, they offer all the services I need at good prices, my dog is always happy when she comes home. Thank you!!
Deepika K: I am sure they are wonderful but do we have to pay and how much?
Guido Stein: I have been using Boston dog for a couple of months. I bring my poodle mix there at 7am and pick up around 6 pm. When my guy arrives there are smiles all around and he's happy as a clam right away. The few minutes after drop off, watching my guy greet the other dogs and staff fill me with great joy and pride.Anyhow, it's a great, clean, and friendly place where dogs play all day.I love that they post photos of dogs on Facebook daily.The cost is comparable to other places in the area with the same amenities.The location is very convenient for people commuting from Somerville to lynn.The staff is friendly, although setting up the initial interview required a little persistence on my part.I highly recommend this place.

3. Boston Dog Company - Cambridge

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· 10 reviews

2512 Massachusetts Ave, Cambridge, MA 02140

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4. Toureen Pet Resort and Spa - Watertown

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· 200 reviews

380 Pleasant St, Watertown, MA 02472

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Toureen Pet Resort and Spa: what do users think?
Emily Hames: My dog loves this place :)
Sarah Daniels: We love toureen! They take excellent care of our pup while we are away. He loves day care there and we can trust that he is in good hands. He is always so excited to go visit his friends there!
Michal Biletzki: We LOVE Toureen! Grizzly gets so excited going there for daycare here and there and for boarding! Great team and great care!
Alex M: Second grooming visit my dog had. He is a maltese. They cut him extremely short, which is not what i asked for. My dog came home after grooming with cuts on his leg, and chest. He has not been eating and in pain until I noticed what was going on. He came back from the vet 2 days ago. I absolutely will never recommend taking your pet here to groom.
Nate Lewis: I have a pretty reactive Akita that we thought was unboardable. They took her on and have been boarding and working with her for over a year. Fantastic staff!
Lucy Ponce: Great service
Christine Nunziato-Bonenfant: I have a strong negative reaction to receiving any medical information in a public open seated area where everyone is within earshot of the conversation. I also don’t like not being invited into the exam room. Covid is no longer an excuse. It’s just plain rude. When I asked to have the conversation about my pets’ results in a more private area, the technician looked at me with distain but complied. The Vet, however, proceeded to talk to us in the waiting area listing all details about our two animals. Why aren’t people more bothered by this?
Cort Crump: Overpriced
Shayan Jalali: Amazing place for our puppy’s daycare and boarding need!
Fred Riley: Great staff, and she out like a light sleeps through the night 🌙 😴
Christopher Williams: Our pup loves it here! And the staff is amazing!
vargoal: This is a great doggie day care!
Mercadez Porto: Horrible place! THEY DO NOT TAKE PROPER CARE FOR ANYONES PETS!! I DONT RECOMMEND!!!
scott moulton: All of the dogs look extremely happy!
M Munford: It's a good place to bring your dog, seems like they're well taken care of. My biggest gripe is that it is so wildly expensive. It cost 200 dollars to board my dog for two nights, they charged me for a full day of daycare for picking him up 2 hrs after the noon checkout (could not be avoided, I had to travel all day from out of state.) It's highway robbery, would be nice if they had an hourly or even half day rate for those circumstances. They also charge a "peak" fee during summer which is more than their already-exorbitant rate.
Kyle Ames: Toureen is awesome. My dog is always excited to come here and comes home happy and tuckered out. The staff is professional, friendly, and efficient.
Tim Armstrong: My son Mango always has a great time here, and comes back happy and tired!
Deborah Cynn: We left our precious dog in this place’s care for a few hours while we attended my graduation. They apparently sent him home with another person and tried to give us some one else’s dog when we returned for pick up. While they did call and sort out the dogs, this level of carelessness and lack of attention to detail is unacceptable. Almost had a heart attack. I will never ever entrust my dog to this place again.Update 5 days after our pickup: our dog came home and has been throwing up and unable to eat for the last few days. We did not change anything to his diet so our only assumption is that he caught something here or the stranger who they sent our dog home with may have fed him something that they should not have. Our pup needed to go to the vet and get an IV and medication. Our bill was 5X boarding costs here. Never again….
Emma Popowski: They take great care of our sweet pup every time with great prices, highly recommend :)
Drew F: These negative reviews are ridiculous (with the exception of a few who genuinely seemed to have had bad experiences). Don't leave your dog if you can't handle the hazards that come with leaving your dog at a group daycare. They will get scratches and nips and other small issues. It's normal. If your dog behaves differently when it gets home you need to show them that your rules still apply and that they aren't at daycare anymore (younger dogs more so). Most of these bad "reviews" are more about the owner than the facility.This place is great for day care. Haven't done overnight yet.
Elizabeth McLean: We've tried a few kennels and our god was the happiest and healthiest after her week long stay. We will definitely return
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5. Elliot's House LLC - HQ 1 - Cambridge

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· 35 reviews

245 First Street Suite 1800 PMB 32, Cambridge, MA 02142

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Elliot's House LLC - HQ 1: what do users think?
Angela Cunningham: Tried to reach out by phone and several times over email to see about getting my dog in daycare, but no one has returned my inquiries.
Leanne Dwyer: I was pleased with Elliot's House services at first - the online system was easy to use and the phone Meet & Greet was detailed and professional.However, I scheduled 3 visits - a Friday evening, Saturday morning, and Saturday evening - but no one came on the Saturday evening...One of my cats takes medication in the evening for a heart condition, and luckily he is okay, but I won't be using Elliot's House service again. I can't risk my cat's health.
Ryan Osborne: Excellent service for furry friends! We’ve always received friendly, reliable service for our cat while out of town.
dave di: Too expensive and they mislead their prices
Michelle Barczykowski: My very tired Pepper had a great time boarding with all her doggie friends this week! We love Elliot's House for all their great care and services. Day care has been amazingly helpful to my family. No need to keep her crated up at home for a long day, waiting for a walk because Pepper can spend the day playing instead.
Michael Johnston: This is a picture of a very tired cattle dog and it is very hard to get a cattle dog tired but everyday that she attends daycare at Elliot's House in Somerville, she comes home just like this, TIRED! Every day that we pull up out front, she goes crazy, she loves this place and she loves the people that work here. The staff are such wonderful people and really seem to enjoy the animals and their job. I love the Instagram photos that they post throughout the day and my wife and I love to sit and watch them when we get home and boy do we laugh. So creative. I was really nervous about leaving my pup someplace and checked out a lot of places and am very glad we landed here. If you are out there looking for a quality day care provider for your pup/dog, here it is!!!!!
Turner Smith: We have used Elliot's House for dog walking, grooming, and boarding for years and could not be happier. They are responsible, trustworthy, and so good with our pups. The dogs always come back from boarding exhausted and happy. And Elliot's House has gone above and beyond to help us in other situations, like stopping by to check on things when we were out of town. We would recommend them to anyone we know!
Ali Jackson: Elliot's House goes above and beyond to help their customers! We used them all the time when we lived in Somerville, and missed them when we moved out to the suburbs. We hadn't been to them in a while, but when we were in a last minute bind for boarding, they bent over backwards to help us, taking our dog super last minute and accommodating our pick up drop off requests. Would definitely recommend!
Liz Weiler: Elliot’s House provides dependable and personalized service. I am so happy that we found them when we moved into the city. Our senior pugs have been lovingly care for and Elliot House has accommodated their elderly needs. Highly recommend!!
Lauren Scott: Easy to book, easy to change the schedule; you can access your own calendar at any time to make sure that is accurate. I love this feature.Very reliable and nice walkers (I've met 3 on their team)Thanks Elliot's House!
V Soileau: Elliot's House provided outstanding care to our two fur babies. I received pictures via text with a nice message on how our doggies were doing each day. I will definitely be using their services again.
Jennifer Buynitzky: I've been using Elliott's for a couple of months - since I got my new Bassett hound, Eugene, in December last year. They have been great with daily walks, pet sitting and kennel services. I really appreciate the text messages with a picture on the day's a walker comes to take him out for some exercise. It's wonderful to get those pictures while I'm in crazy meetings at work!
Rebecca Greenblum: Shemish has come out of her shell since she has been a part of Elliot’s house
Cindy S.: I have a bullie who has stayed at Elliot's house twice while we were away. I have nothing but good things to say! Our little potato loves going there and is treated like family! I will continue to use their services.
HH N: Kaito loves being picked up to go to daycare! He looks out the window from the 12th floor for the van... After daycare, we can tell that he has dissipated energy playing with his buds, allowing for him to act very civilized and content when we return home from work. We're happy that he's happy.
Jamster: Personable and very accommodating. Treats pets will, and even sends you pictures during the dog walk!! Love!!
KEMS Com: $140 for pet grooming service on a standard poodle when the quote was $130. Pick up and drop off service I wasn't aware of until the night before. I would have rather dropped him off so I could meet the groomer and see the facilities. My dog is afraid of crates but none of the employees told me he would be created most of the time. He came back looking like a labradoodle and not a standard poodle cut.Would not recommend this grooming service for a large dog. I used the dog walking service and it was ok.
Francisco Diaz: Don't waste your time and money on these incompetent people. My dog went for a "trial boarding" then they tried to charge me and say that my dog was not fit for their program because he dug a hole in their apparently amazing 7000 sq foot outdoor area where dogs can play and be dogs...
Judith M: I've been using Elliot's House since we moved to Somerville in January, and I'm so happy we found them! Their dog walkers are wonderful and my lab, George, absolutely adores them. The dog walkers always send the sweetest text updates (with photos!) - it's so comforting to receive them at work, knowing George is being taken care of and having a blast.The staff is absolutely lovely, and Valerie - who I've corresponded with multiple times, sometimes to cancel dog walks last minute - is incredibly kind and helpful.One of my favorite aspects of Elliot's House is how easy it is to set up a dog walk (or any other service you might need). Once you create an account, you can easily set it up on their website. They even have a calendar set up so you can see who's walking your dog on what day and time.I would highly recommend checking out Elliot House! They're trustworthy, responsive, accommodating - what more do you need?
Misael Phillip: Excellent service. Love These guys. They love my puppy also. I gave them A+++++.Elliot's house is best for walking, boarding, pet sitting and grooming. You can trust Elliot's House for your beloved Pet. Highly recommended...
Julie B: This is the spot! The workers at Elliot House love your pet as their own. This is a multi-service pet place that walks, boards, and just really pampers your pets. All the employees love animals so much and the constant instagram and Facebook updates allow you to feel connected to your fur babies even when they aren't with you. LOVE LOVE LOVE this place.

6. Crate Escape - Belmont

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· 87 reviews

30 Brighton St, Belmont, MA 02478

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