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1. Chipotle Mexican Grill - Cambridge
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· 426 reviews
598 Massachusetts Ave, Cambridge, MA 02139
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Hophin Kibona: Food: 5/5|Service: 5/5|Atmosphere: 5/5Recommended dishes Burrito BowlMore
김현승: Food: 4/5|Service: 2/5|Atmosphere: 3/5More
James Cummings: Don't order online.Ordered a protein bowl online and got an underfilled bowl with a nuclear level of hot sauce. Very underwhelming, wayyy to spicy.
Berline Berrouet: I was a custoner yesterday at the Central square location.I witness a worker claim he was the manager told a young black woman that she could used the bathroom, he said no because she didnt buy anything then another customer gave her the number .The worker that cliam he was the manger turn around and said he was goin to call the cops on her for harassment but she did not do such things.The code didnt work in the mans door after he told her the woman was out of order when its clearly was not. He was very nasty to her and for that reason I will not be returning to that location.
DrAswin Kumar Thorati: Food: 1/5|Service: 1/5|Atmosphere: 1/5More
Rita Walsh: Chipotle is consistently good, this location doesn't disappoint. I am commenting today cause of the super customer service delivered by Eliàn. What a kind and capable young man. My order was a little difficult and because of a recent injury I was a little clumsy trying to get things together and he went above and beyond to make sure everything went smoothly! Thanks again
Christopher Norman Brenes Lee: Easily the worst Chipotle I've been to. App let me place an order, it was well past their opening time, but they wouldn't open up. An employee was sitting at one of the tables at the front of the store, texting on his phone, completely ignoring us while we (a lot of other customers were trying to pick up their orders too) waited by the door and tried to ask him what was going on. I waited for 20 minutes, dude was still ignoring us and no one else would come out, then finally walked away.This was around August 2022.
Eric Song: Your standard chipotle chain. Modestly cleanFood: 4/5|Service: 4/5|Atmosphere: 4/5 …More
Prashant Singh: Chicken rice bowl !Best on their menu.. fresh, flavorful and hygienic. Options for lots of healthy components.Costs under 10 bucks!Food: 5/5|Service: 5/5|Atmosphere: 5/5 …More
JUNGHOON HAN: 언제나 개맛있는 치폴레 근데 콜라 머신은 좀 고치자....
Samuel Hungsoo Kim: Great food. Like to visit once in a while. Like it muchFood: 5/5|Service: 5/5|Atmosphere: 3/5 …More
CARLOS J MATTA: Food: 5/5|Service: 5/5|Atmosphere: 4/5More
Lars Lien Ankile: So great. So much food for the money. It’s good too.
Carlos Emilio Larreategui: This Chipotle has some of the worst service and cleanliness of the Boston area. It is a completely depressing experience. Service is slow and inattentive and the place is always dirty. Love Chipotle but I’m not coming back to this one.
Justin Anderson: This place is run down. Needs new management. The soda machine has been broken for a whole year and once it is fixed, it mysteriously breaks again. I’ve eaten here for four years and I’m finally calling it quits.
Elisa Cortés: BEST CHIPOTLE IN CAMBRIDGE, BOSTON AND GREATER BOSTON AREA! seriously if you are going to eat Chipotle come to this location, somehow flavor is infinitely better than anywhere else, better portions too, always in time and never messes the orders up. Total congratulations to the team that works here because you do an amazing job every time! Never have a bad experience with this location. Thank you!
ashish solanki: Awesome food, loved the veg burritoVegetarian options: Loved the veggi Burito
Matthew Trimberger: Didn't listen to what kind of beans I wanted on my order. Told me my card didn't go through, so I used a different one. The receipt said they charged me for guacamole even tho I didn't get any, AND the previous charge went through on my first card so I got charged twice
Ellen Sciales: It just tastes like chipotle. Much better burrito spots around at the same price - ole and Felipe’s to name two
Ada Dogrucu: The guac was rotten 4 times I got it, and made me very sick each time. They definitely have major hygiene issues.
Kyle McClintick: Ordered takeout a few times now. They’ve gotten my order right and filled my burrito full. Everything’s decently fresh. Clean.
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Mexican restaurant
2. Chipotle Mexican Grill - Cambridge
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· 330 reviews
227 Alewife Brook Pkwy Spc B5, Cambridge, MA 02138
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Megan Lindstrom: Filthy today. Flies circling drink station. Tables never wiped down, floors not swept before we arrived, or the whole time we ate.Food: 4/5|Service: 1/5|Atmosphere: 1/5Recommended dishes Burrito Bowl, Burrito, Chips …More
Ariel Mercedes: CHIPOTLE SHOULD JUST CLOSED THESE STORE
Elizabeth anne Miller: Same as usual
Semsudin Mesanovic: I went there around 8:25 to pick up 2 online orders. I wasted a lot of time to get them. I showed employees 3 times the names on the orders. They were so slow and some of them even laughed when I said that I am going to write complaint to the management and leave bad review. Very bad costumer service.
Chris West: Food: 5/5|Service: 5/5|Atmosphere: 5/5More
Archana Iyer: Vegetarian options: Awful-There were pieces of chicken in my veggie bowl.!
Peter McDade: Can’t get food when they’re preparing a catering order, I get it happening once but back to back days is unreal.
Roman Lutz: Used to go here but the guac often looks spoiled (brown) and they frequently run out of things.
shyne: They don't prioritize only orders if there is a line. You will literally be late on an order and they will watch you wait while they are doing so. Even if you got inside of the restaurant before people in the line. Last time i ordered here got my order 25 minutes late from estimated time. Was talking to customer service while waiting on order which didn't help me at all. What is the point in an online order if you have to wait longer then the people in line? This isn't the first time this happened to me at chipotle either.
Kyle Taylor: Waited at the front of the line for 20 minutes before I was able to order. The staff (of which there were 4 of them) were disrespectful, and only focused on completing online orders. They never even looked at the line of 20 people patiently waiting for them. To top it all off, they were out of most ingredients, and sloppy with their service.
COA Arlington: the help in fresh pond really sucked tonite. was getting two bowls and the person was more interested in talking on her phone then working.didnt understand basic english and after adding each item she would say done? very small portitions. big rip off . everyone stay away. one star is still to much
Harsh Bansal: Food: 4/5|Service: 4/5|Atmosphere: 4/5More
Bo Jiang: The service here is as the worst as you can possibly get, the staffs are totally untrained, some of them even lack of basic communication skills of daily life. I have encountered a young black woman there twice, every time she acted like I had owed her thousands dollars, and for the second time my order was 18 minutes late.Service: 1/5 …More
Paul La menace: What I received I wouldn’t give to my dog
Sukhada Mukte: Save your time and money and order from someplace else people. Absolutely horrible service, these people don't care about their customers at all. I have ordered online about 3-4 times, every time they missed order notes, basic items like the beans, veggies or guac!! If you don't want to pay attention to the customer's notes, why even bother serving food at all, PLEASE JUST CLOSE SHOP! Absolute fuckall attitude from the store as well as ubereats!
Sebastian Schulze: Dirty surfaces, always flies around the trash, hand sanitizer never works, mediocre staff.
Rahul S: It’s solid Chipotle food but they are always short staffed! For a while they were only allowing ordering on the app because they did not people there on the order line. Other than that, it has good seating and you cannot go wrong with the food!
Coolduck: Busy at lunch timeFood: 5/5|Service: 4/5|Atmosphere: 4/5 …More
Yasuhiro Arai: Food: 3/5|Service: 3/5|Atmosphere: 3/5More
Farzana’s World: The guy messed up my order. He rushed the heck out of me. Laughed at me for not hearing something right. I could tell he doesn’t wanna work there as he gave such poor service. I’m so upset he messed up my order. I asked for a burrito brown and the gave without the tortilla. I clearly said burrito bowl and he didn’t give that so it was him who has hearing issues. Poor service. Unprofessional. Chipotle train your employees right.
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Mexican restaurant
3. Chipotle Mexican Grill - Cambridge
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· 524 reviews
255 Main St, Cambridge, MA 02142
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4. Chipotle Mexican Grill - Cambridge
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· 183 reviews
100 Cambridgeside Pl Spc F21, Cambridge, MA 02141
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Raphael Bonamy: Worst chipotle in Boston! Please train your staff and make sure they know how to wrap a burrito. I was in a rush and thought chipotle would be the quickest option for a meal. The lady who assisted me was very stingy with the portions and by the time it came to wrapping it, she tried to fold it in half and a third of my rice and many other fillings went flying out, and she didn’t bother to add more to make up for this. She just tried to cover it by quickly folding it and handed it to me while I was paying. I noticed but was in a hurry that I didn’t have time to ask for a replacement. When I got home this is what I found! Do a better job and I’ll happily return to this location! This is not the quality and service I would pay for…
Ashaina Bonafacia: Echt super lekker eten. Neem z'n bowl en je kan zelf kiezen wat je wilt.Soort rijst, vlees, groente, sauzen etc. Alles krijg je ruim voldoende van om te eten en in een handig doosje om mee te nemen. NOGMAALS heerlijk..!!
Vera lucia Carril: Não gosto da comida, prefiro não opinar
Karla Cruz: Quick and pleasant serviceFood: 5/5|Service: 5/5|Atmosphere: 5/5 …More
John Devlin: Horrible service, staff turns people away 5-10-15 minutes after opening time
Alejandro D: I love it, you must try queso blanco!!! 🙌Food: 5/5|Service: 5/5|Atmosphere: 5/5 …More
jay wagner: Not like they used to be! Ordered a steak burrito and they put like 4 pieces of steak in it!
Emporio Forex: Man I love Chipotle, specially this place where the workers where really nice and they where really generous with the food quantity
Arumugam balasubramanian: I ordered one veggie and chicken at this place. Chicken was burnt and smoking smell. They only provided very little amount of rice in each bowl. All the veggies seems like old, i started to develop a stomach pain after had this. The server was too rude to customer. I love chipotle, but this kind of place felt so bad.
Divina Galdamez: Buen lugar hablan inglés y español
Alejandra Herrera Ceballos: I love the food, especially the burritos
oo-: Nice chipotle
David Beck: Hands down the best chipotle in the greater Boston area. Everyone else should learn from this chipotle. Food was great and service was amazing.
Patricia Ospina: Este restaurante me incanro porque es riquísima la comida la atención al 100 % un poco demorado pero valió la pena llegué a la hora pico y volveré porque tienen un chef de muy buen sazón los invito a conocer este lugar pueden llamar y hacer una reservación
C W: I found a metal staple in my food!! I recently had surgery so this could have sent me back to the hospital!! Major concern! I also didn’t receive chips and queso that I ordered.
Dan Cosgrove: Worst chipotle experience I’ve had. I ordered off Uber eats and was given a burrito bowl with no rice and literally only half full. Usually the bowl is entirely full from other chipotle’s. They also forgot my chips but gave my queso.
Jean Lima: Dine in: Yes Outdoor seating: Yes Takeout: Yes Delivery: YesMore
Sophia Wells: Very great 👍 selection of delicious healthy dishes vegetarian 😋 and meat choices everyday chicken 🍗 pork 🍖 with special toppings to add Mexican 🌮🌯 🥣 or burrito freshly made your choice 😊!!Dine in: Yes Outdoor seating: No Takeout: Yes Delivery: Yes Curbside pickup: Yes …More
Carlos J Gonzalez: I like this place ! Nice and healthy Mexican food
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5. Chipotle Mexican Grill - Somerville
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· 373 reviews
274 Elm St, Somerville, MA 02144
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6. Chipotle Mexican Grill - Boston
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· 527 reviews
148 Brookline Ave, Boston, MA 02215
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Samuel Wilwerding: I walked to this location from a nearby hotel, about a mile away. The app would not process my pick-up order that I tried to place on the way. No problem, right? Just stand in line, maybe a few extra minutes? No. When I get there, the restaurant is filthy, the line is blocked off with chairs—apparently, they’re only processing online orders—none of the employees are up at the front making anything, and six or seven customers are standing around waiting for their carry-out orders. So, after a long day, I had to walk to another restaurant over a mile away to get some dinner. Total fail, and sort of turns me off to ever ordering from a Chipotle again.
Sarah Fortin: I’ve never been to a restaurant with more incompetent and rude employees. I left without food and feeling disrespected
Parnal Dighe: Worst chipotle looks like portion given is just left over half of items are missing looks like I am paying for whole dish and getting Pennies , Finally my husband has to give few thing from my portion as everything is missing
Becky Smith: This fast food spot has no business calling itself a Chipotle. I’ve never experienced anything like it at Chipotle. Those working behind the counter seemed to be quite bothered that we were there needing to order. Just getting them to stop their conversation so we could be served was a challenge. Communication about what was to go on the salads we wanted was poor. The orders we eventually placed ended up being more of some kind of bowl and not even close to a salad. One of the orders ended up with no salad greens. But the process was so frustrating and we were in such a hurry that we just accepted it so we could move on. Inside the restaurant garbage was overflowing, counters were dirty, and over all it was a mess. The upside is we did get something to eat quickly and we don’t have to go back.
issa aep !!: Absolutely not. I don’t know why this place or any other chipotle think it’s okay to portion mobile order small when the price is absolutely insane. I ordered a bowl and they couldn’t even give me the decency of getting the food hot. They gave me the wrong topping and the app is refusing to give me my refund I’m never ordering from this place again. I advise you to go in person so you can call them out.
Rohan Prabhu: Expect dinner orders to be over 30 minutes late as 10 doordash drivers push their way past you. One of them will try to make eye contact with you as he lets out frustrated sighs. Let me do you a solid and suggest Cava, which is a block down on Boylston.
Teresa Carneiro: Took forever to get my meal and when I finally got it it was wrong. SO disappointed.
Steve Sullivan: Always busy, staff works very hard, did is consistently hot and good.Food: 5/5|Service: 4/5|Atmosphere: 4/5Recommended dishes Burrito Bowl …More
Peter Schiller: Will make you wait 15 minutes just to tell you they are only doing online orders and nobody will make you food in-store for another 30 minutesFood: 1/5|Service: 1/5|Atmosphere: 1/5 …More
Abi Enes: This is the worst Chipotle location in Boston.I've had numerous horrible experiences here, but I'm limiting myself to only writing about today's experience.They only were accepting mobile orders, and had no sign up to tell anyone this. I watched person after person come in trying to order normally, the staff ignored them, each finally asked asked "are you closed?", trying to figure out why they were being ignored and no one was taking in person orders. Then the staff muttered that theyre only taking online orders. One staff member even said "If you do a mobile order it'll go to the bottom of the list and it'll take a very long time. Just go to the sweet green across the street." LOLThere was a worker that was preparing food in the back with gloves on, but then was using their mobile phone to text, then going back to handling the food. Super unsanitary.Finally, please see the picture of my bowl. See what I ordered vs. what came. No words needed.
Micro Pig: Can't dine in at the place now.And got seen as "dumb" by employees by asking how I dine in.
Jordan Karten: Very very very poorly run. After several bad experiences, I gave this location another chance, but they decided to close early. You'd be better off going to El Pelón which is 5 minutes away.
Camila L: Will never attempt to order from this location again, ordered on doordash half an hour before my lunch break began, and the order never came. had to go back and forth with door dash to finally cancel for a refund, now spending the rest of my work day starving.
Joel Griffith: I haven’t been to Chipotle in years and thought I’d give it a try again as I used to love it. Ordered in person a chicken burrito with beans, rice and lettuce. Added a bag of chips. My total was $15.35 and that seemed high but I assumed prices just increased. The cashier was in a hurry and rude so I didn’t press it. After leaving I added the same meal to the app and it is listed at $11.61 with tax. I was over charged by $3.74. Won’t be back ever again now. Contacted the store and customer service and haven’t gotten a reply.Double check the total regardless of how busy they are because they will rip you off.
Mia K: literally terrible
John Wendeborn: I love Chipotle, but this particular place is really hit or miss.On some days they have everything, load up your bowl to the brim, and are friendly. Other days (most days I might add), they are out of everything (chips, napkins, ingredients, forks), barely fill up the bowl, and are just a bit curt. Seriously though, they never have chips.I come here all the time because it's close and is ultimately a passable Chipotle, but it's consistently the worst Chipotle that I frequent (among 3-4 others in Boston).2.5 stars seems more appropriate, so I'll give the benefit of the doubt and round up to 3. It is Chipotle, so even if a few things are missing, it's always tasty.
Conor O Brien: Very disappointing experience. Went here with my partner, we usually love chipotles food, so we were excited to try out this one. We first had to wait 10 minutes with 1 person ahead of us (note: there was 7 people behind the counter). When it was finally our turn to order, the guy didn’t even say anything he just stared at us. They were out of chicken and it was going to be a 14 minute wait (it was 2PM). The girl at the till didn’t speak at all she just waited for me to look at the card machine and pay. When I did pay she walked off without saying anything and I had to ask a colleague for the receipt. I also asked was there any straws for my drink and she just blurted out “nah”, no apologies or anything, no offer to check the back store. Coming from Ireland, we strongly value not only customer service, but just being nice in general as it costs nothing. They definitely need to get their act together and we will not be back.
Grace Kearns: If I could leave a -5 star review I would. Customer service is non existent here, you just get grunted at. They were out of half the ingredients and utensils. The few food items they do have are cooked awfully/cold/stale. This place is a joke.
C McC: This is the worst Chipotle. They have consistently made my order wrong for the past 3 years. I know every time I order through the app or DoorDash for this location that my order will be wrong. They never give you the right toppings and sometimes they even give you other people orders… oh and in a rush? DONT EVEN BOTHER. Note your pick up time then add 30 minutes no matter what day or time because it will never be ready at the time it says it will. I wish this wasn’t my closest chipotle. The only reason I still eat here is my brand loyalty.
carlos mario yepes: the taste of the food does not have enough seasoning, the drinks run out of stock and they do not replace them, the employees feel tired and discouraged, they do not ask or give you a receipt for what you buy. a little disappointed in the place.
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Mexican restaurant
7. Chipotle Mexican Grill - Brookline
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· 411 reviews
876 Commonwealth Ave, Brookline, MA 02215
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David Rowen: Great food. Staff very pleasant all while being great at managing difficult customers.Food: 5/5|Service: 5/5|Atmosphere: 5/5 …More
Kaylee Jenson: Horrible customer service. I tried to place my order and two women yelled “online orders only!!” at me. This has happened to me before. They tell you to place your order online and you have to wait at least an hour to get your food. I normally have to leave without my food and it is impossible to get a refund through the app.
Josue Alvarez: Sadly, they were only accepting mobile orders at 8pm. I understand if you guys are understaffed but this is the third time I can’t order in person. Not even a sign on the door to prevent people from being disappointed. You can clearly see everyone trying jump through hoops trying to order through the app while employees are arguing with each other. Kinda sad :(
Jack Clayton: This place sucks. The service is bad and they don’t know how to communicate online orders, even though there is a crowd of people standing there waiting for their orders, the Employees don’t really care. They are rude and seems like they don’t have any customer service training. I frequent this place since i work nearby. I’ve gotten FROZEN ingredients in my food, a block of cheese, guac that looks like it’s gone bad and today, i got stale chips that are unbearable to chew.
Lukas Baumilas: Standing there for 5 minutes completely ignored waiting for pick up these people need customer service training
t: Recommended dishes Burrito BowlMore
Aaron Sanz: While making my burrito, the lady accidentally ripped my tortilla. To fix the situation, she decided to grab a new tortilla, threw my food into it, then threw away the ripped one. She basically tossed half of my lunch away because my burrito was half the size of a normal Chipotle. I asked her to make me another burrito since she clearly tossed half my lunch away, but she responded that she put all the food I had ordered into a new tortilla. I had to pay in full!
Benson Yu: Terrible amount of servings. The lady gave me a quarter of a scoop on everything. Then puts more lettuce and cheese to make my bowl look more full.
Brendon Camp: They barely put anything in the bowl, half-full at best. Even worse if you mobile order. Recently wouldn’t let me use a reward for free chips and guac which was the whole reason I went.
Meka C: Food is never ready when you go to pick it up from this location. Salty guacamole, too little meat with meal. Not worth it
Jenna Capuzzo: This is probably the worst Chipotle location. I never receive my takeout with 100% of my items included. There is no care or consideration for customers and their requests. I would actively avoid this location if you can.
motaz alamri: Bad quality, pick up never on time
Average To Savage: Typical chipotle but can’t get fajitas veggies in store unless you order online for some reason… they literally won’t reach over and place it in the bowl , they’ll direct you to step aside and order online through your phone, so inefficient!Recommended dishes Steak Bowl …More
Ellis Jones: College kid heaven for a quick biteFood: 4/5|Service: 5/5|Atmosphere: 4/5 …More
Joel Griffith: Employee chased me down on the sidewalk demanding to see my app to prove I ordered. Said thefts are high but I’m like why does the app say to just walk in and take it? Chipotle really has tanked in quality and customer service.
Gustavo Rosa: Awful. Simply awful. Not many lunch options around BU and this place manages to always disappoint. Randomly they will only be taking online orders despite the fact that there's plenty of employees. Not coming back here.Food: 1/5|Service: 1/5|Atmosphere: 1/5 …More
G M: Horrible customers! They didn’t have anything restock and when I asked them they told me they ran out of corn , lettuce , guac , and cheese . Once I got rang up an employee started bring stuff from the back I couldn’t believe how unprofessional it was.
Nathan Piette: NOTICE TO FIRST RESPONDERSThis location only offers the discount to police, not EMS or Firefighters.Service: 1/5 …More
Manouchka Theragene: Not the first time I paid for my meals and received half of what I ordered. Never again. I
Kelsey Samuel: Great portion and service
Delaney Nokes: I would go anywhere else but here. They not only give you the smallest portions of any Chipotle I’ve ever been to but the cashier took cash out of my change and put it in her tip jar. I’m not really going to make a big deal out of a couple of dollars but just on principle alone I wouldn’t eat here again. If you do go I would just pay with your card.
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Mexican restaurant
8. Chipotle Mexican Grill - Boston
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· 383 reviews
1924 Beacon St, Brighton, MA 02135
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Mainak Dutta: Food: 5/5|Service: 4/5|Atmosphere: 4/5More
Harish Shroff: In my Veg Burrito bowl there were chicken pieces. I would like to put a complain for the same. I hope the management receives thisFood: 1/5Recommended dishes Vegan Bowl …More
Cameron Salamone: Recommended dishes Tacos, Chicken Burrito, ChipsMore
Steve Sutter: I used to go here all the time. I liked their salads and the dressing. This particluar one is badly run. I have been there at least 6 times and they make my salad and then I get to the end and they have no dressing. All they have to do is make it there but they never do. And when I ask about it all I get was the classic "I just work here". So forget this location even though I have found the service wanting in a few other locations as well.
Brad Liu: Avoid this branch! Took the online order n that’s what I got. Absolutely unacceptable. Not only missed half of the food also looked like some left over.
Alexander Miller: Really unprofessional staff and bad set up for picking up orders.
Connor St. George: Just go to Amelia's, better food, better service, better servings. Soda Machine at chipotle is always broken, staff doesn't care about the job, screaming and yelling from the back, skip this location at all costsFood: 3/5|Service: 1/5|Atmosphere: 1/5 …More
Kevin Jordan: (edited)This place is so unprofessionalI wonder about their hiring practicesIf you are ignorant and rude, you are hired!
Anne Hanson: For a chain restaurant we do enjoy a quick bite at Chipotle. We use the app and order ahead of time and it works so smoothly. Ready when we arrive!
Maja Machowski: I’m a regular at this Chipotle, and I have to express the consistent kindness I receive from the crew, and the laughs as they undoubtedly work well together and look like they want to be there!! HUGE thanks, props, and gratitude for Hannah over here, she’s always on top of work flow, managing orders and staff, packaging orders like a BOSS and being the friendliest and happiest face in the place!! GIVE HER A RAISE!! Come here especially to see her, it’s worth it!
SU JIN LEE: Food: 4/5|Service: 3/5|Atmosphere: 3/5More
Lily Gardam: Good Chipotle, staff nice enough, chips usually not burned.Food: 4/5|Service: 4/5|Atmosphere: 4/5 …More
Fatikhan Gasimov: Staff is POS
Chris Dolan: Awful service. Poor quality food. One of the lesser Taco Bell's I've attended.
Tristan Bagala: I walked into the restaurant and read on the counter that there was cash only or online ordering. Since I was there to order a side of meat, I had no problem with this, I would just pay cash since online ordering was not an option. The young man behind the counter pointed at the sign and said "Can you read?" I nodded and smiled and continued to wait. He then gestured again to the sign and I took a step back. When he walked up to me, he said "I told you to read the sign." I said that I heard him the first time and that I was only looking to know how much my order would be so I could get exact change from my car. He then mocked me and explained while miming how Chipotle worked and asked me if I understood how to order from here. I was incredibly embarrassed as this made a scene for everyone else in the restaurant.
Doron Bracha: Sorry to write a mediocre review, but this place does not meet expectations. Does not seem to be understaffed (6 people in the kitchen), but nobody notices or cares that all the chicken on the grill is already burned. Drinking fountains out of order, tables dirty. Unpleasant and loud rap music, inappropriate for kids :-/Vegetarian options: No salads but they do have rice, beans, cheese, salsa, lettuce, guacamole and chips.Kid-friendliness: Like any other ChipotleWheelchair accessibility: Fully accessible
James Titolo Jr: Terrible service and poor food quality, go to the place next to it,I have better food quality and service
Daniel Wei: Been here twice. Both time gave me the wrong meat. Taste pretty good nonetheless
Ryan Mac: I have never received a warm burrito or bowl, everything is cold even when I pick it up immediately after assembly. It's almost impressive how they do it consistently. I don't know what it is about Chipotle franchises but they are frequently mismanaged, the one in Newton is a mess as well.
Maxim Gebauer: The food was good but the service wasn’t. I had a burrito bowl and it was very good for being made so fast. The only problem is that the service is terrible. I tried ordering on the app and waited for the time it said my order would be ready. Once it was time I went to pickup the order that said it was done on the app. But when I walked and looked for my order it wasn’t ready and then I waited about ten minutes and finally it was ready. That is the sole reason I rate this place three stars. I recommend this place to people who are craving Mexican food and need it quick
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9. Chipotle Mexican Grill - Boston
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· 226 reviews
8 Park Plaza, Boston, MA 02116
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pmw: The service and food were okay. They happened to be out of chips, so no taco chips drizzled with cheese on my visit. Overall, this location was clean, but it lacks atmosphere with its stainless steel tables and limited seating.If you found this review helpful, please tap the thumbs up to let me know. Thanks!Food: 4/5|Service: 4/5|Atmosphere: 3/5Recommended dishes Vegan Bowl, Burrito Bowl …More
Rodion Sobol: Nice and healthy option before trip
Ramiro Cabrera: I mean, who manages this chipotle? No forks, no soda on the fountain, no chicken ready— workers look awfully miserable working there which is very saddening. Tables are a mess where it’s just unsanitary to even sit to have a hot meal. I think we can do way better.Recommended dishes Burrito Bowl …More
Stan Shargors: The food is fresh and well prepared. The restaurant is a bit small with just a few tables. Good Chipotle overall.Food: 5/5|Service: 5/5|Atmosphere: 4/5Recommended dishes Chips, Burrito Bowl …More
Richard Patterson: I have visited many Chipotles, but this one is by far the greatest. The service is always quick, the portions are fantastic, and my order is always made exactly as I ordered it. I order occasionally each week because I work nearby. The staff is quite friendly. They keep a tidy and encouraging environment while being incredibly effective.
jaqueline bezz: Customer service here used to be good, now it is going downhill!
Jackie Times: I had to change my review, I used to attend this chipotle because it was just so much better before in every way, but once the former manager is no longer part of the staff, this Chipotle has turned into a savage toxic place for customers and delivery drivers. The manager she’s a completly unprofessional rude person, she has no customer service skills at all, I wonder how this lady has been admited to be a manager, because customer service here is just nasty now! I will never set a foot on this nasty place again, the manager herself walks around listening to music on her ear-pods, she is just so aggressive and unwelcoming in every way! She doesn’t answer no questions once she’s behind the counter, she treats customers like garbage, l asked her to talk to her manager but she said she was the manager herself, yelled at me asking me to get out of HER STORE and she acts like a high school girl in a professional environment, she also called me n****r. Congratulations! Chipotle is going on the way downhill! You guys Don’t deserve not a single star!
Jose Luis: Había bastantes personas en el lugar, la comida es buena, lastima que le ponen picante a todo
Ediver Martinez osorio: Food: 3/5More
Rob Holland: This store is falling apart. They mess up mobile orders more often than getting them right. Chipotle is usually a first choice but I’m not going to this store anymore.
ruben maia: Comida mexicana a um preço acessíve para USAl e doses grandes. Bom para takeway ou comer no local
Alfred Jhon: long hair tatto he have tatto cashier also he shout me very angry he cant work like this restaraunt please He cant work here he have very bog problem
Adam Jordan: Reliably okay. Expensive these days!
Justin Bardi: Totally disappointed. Love chipotle and hate to see this location manager so awfully. They have 1 person always serving the food. Extremely bad service and always a wait. Avoid this location!!
DamnYouRabbit: Poorly managed Chipotle. Entire fountain drink machine out of order, and the drinks in their fridge were warm, which is nasty. Place was kind of messy, and employees unfriendly.
Health Enthusiast: Interesting layout with two tables by the door, cut off from the rest of the room. It gets a bit noisy on a Saturday aftenoon.For those whoe don't know, chipotle is a chain where you point and they assemble your burrito (bowl or wrap)
Sage Tyler: I literally eat at this chipotle a few times a week but today will be the last, I don’t know what is going on with the lights but it was very dark inside, when I came in I was totally ignored for a few minutes which made me mad cause I literally was the only one waiting. Two guys came in line behind me then they finally took my order. The lady who made my food was okay but the guy that took my money was rude, he made me feel like I was bothering him because he had to stop what he was doing to ring me up. I’m done with chipotle and will be going elsewhere
Chloe: I order bowl from doordash.When i opened the lid there was live bug was in it.
dane charles: Great food as usual. However they could keep the location cleaner. Plus there wasn’t any fountain Tractor. Please get some Tractor!!! The chicken asado bowl was of course bomb!!!
Юрий З: Очень вкусно.
10. Boloco - Cambridge
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· 57 reviews
71 Mt Auburn St, Cambridge, MA 02138
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11. Chipotle Mexican Grill - Watertown
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· 451 reviews
69 Bond St, Watertown, MA 02472
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12. Felipe's Taqueria - Cambridge
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· 2888 reviews
21 Brattle St, Cambridge, MA 02138, United States
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13. Chipotle Mexican Grill - Boston
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· 790 reviews
553 Boylston St, Boston, MA 02116
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14. Corazón de Frida - Cambridge
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· 179 reviews
1287 Cambridge St, Cambridge, MA 02139, United States
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15. El Jefe's Taqueria - Harvard Square - Cambridge
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· 688 reviews
14 Brattle St, Cambridge, MA 02138, United States
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16. Boca Grande Taqueria - Cambridge
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· 209 reviews
149 First St, Cambridge, MA 02142, United States
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17. Chipotle Mexican Grill - Boston
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· 1122 reviews
283 Washington St, Boston, MA 02108
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18. Taco Bell - Cambridge
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· 187 reviews
100 Cambridgeside Pl, Cambridge, MA 02141
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19. Chipotle Mexican Grill - Medford
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· 700 reviews
616 Fellsway, Medford, MA 02155
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20. Chipotle Mexican Grill - Boston
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· 570 reviews
101 Summer St, Boston, MA 02110
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