Best Community Health Centre Cambridge Near Me

Jack D.: The care was fine. Their billing customer service is awful. They will not ask if they don't have your insurance info and bill you an inflated price for your care.

Michael Feigenson: We had a wonderful visit as always!

Johnson Lin: Sandra is the best nurse, and the front desk staffs are helpful. The CHA at assembly row closed accidentally, and we visited CHA at East Cambridge for assistance. They helped us out efficiently and patiently informed further solutions for us.

Anna Friedrich: Were castigated severely by the front desk lady for being late. After abusing us, the lady spoke in a simpering tone to a nurse on the inner phone in front of us, the patients: an ailing fatigued mother who had dragged two toddlers through terrible heat.

Charlotte Xia: Charge absurd facility fees for a televisit.

Paulo Alvarenga: Tivemos excelente experiência sob os cuidados deles

Marcos araujo: Se frank.. no good do dr.

VB S: Not professionals at all.very rude people ,Stay away from this place if you can.They treated me awful a few times.

Christopher Daley: The staff are wonderful and the building is brand new.

Sophia Wells: My medical appointment visits are always 😊 helpful according to my schedule with excellent 👌 medical doctor and nurses

juggawest: Mostly empty

Joanne Musto Pacheco: Christina was great, explaining things to me about my health, Very helpful!

Izamara Damazio: I’m being a patient since 2002 and love the environment, doctors and staff

Dawn McCormack: Amy is the best

iSantoS: Good service Safe environment

Rosie De Assis: I like the steps they are taking in keeping everyone safe in this covid era.

Vicky Tran: I was a new client to CHA Cambridge Health Alliance in Cambridge @163 Gore St #2 last year and visited them once and never come back again. This is the worst location and I'll not recommended to anyone of my friends. I wish I could give a zero star to this place.1. The customer service is the worst, they never pickup their phone and this literally every time I called them, I waited for more than 10+mins.2. I went for a physical checkup at this location, all the doctor did was asked me a FEW QUESTIONS and sent me home. Later they sent me a bill for $140 (which I already paid them $82 out of my pocket, which I shouldn't do it). I've tried to resolve the issue with them multiple times but it useless, and also have mentioned this MULTIPLE TIMES during and before my visited that if something they'll charge me out of my insurance service they should have let me know.3. I had another Pap smear appointment with this location, they called to cancel my appointment a NIGHT before my visit which I already requested to take a day off from work for my visit.4. The technology they use are outdated.5. The HR is a mess, all they can do or can say is "there is nothing I can do about it". I wonder what they're hiring for?6. Overall, this location is trying to get you visit them as much as possible and does some extra things or trying to overcharge your insurance for it. And what happens is that if your insurance does not cover. They will just continuously send you the bills or send your account to the Debt collection.WARNING, DO NOT GO TO THIS LOCATION!

Marcia Goncalves: Been going there and seeing the same doctor for 22 years.

Annabelle Costa: This is the 3rd CHA location I've seen a PCP at. Hate the Revere office and Everett office is ok but they are often running late. When my PCP left CHA altogether I was on the hunt for a new one and found a doctor i liked out of the E. Cambridge office. Nicest facility I've been to at CHA. The staff are exceptional. My first appointment there everyone I crossed paths with welcomed me to the office. I really love my new PCP, Dr. Batlamarthy (spelling might be off). Happy I made the switch

Mirem Rivera: Awesome service going in all the way to coming out. Dr and nurse are the best! 💯

Kevin Lipert: This office is completely dysfunctional - they lied about calling for a Telehealth appointment that was needed for a deadline. Unreliable. I’ve heard that they also send their patients bills to debt collection agencies with no warning. Seriously, don’t go here.

Thomas Matthew Orr: UPDATE: I followed up as requested by CHA to discuss this experience. That email has received no response after 3 weeks....I'm new so I can't speak to the quality of care, but they need to seriously improve their handling of covid screening.I went in for an appt and was turned away at the door for a very minor and brief sore throat that I had a week prior. I mentioned this in an online pre-checkin screening 3 days prior, however, it seems that nobody had reviewed that form.I was told to self isolate and given a sheet explaining that I was at high risk of having covid. It took 30 minutes on hold to reach the "COVID triage center" at which point after two minutes it was concluded that the sore throat without a fever should not have been classified as a covid risk. However; since I was on hold for half an hour the appointment had lapsed, and I couldn't be seen for another 3 weeks.It's absurd that this screening couldn't have happened in real time, or before the appointment.

Cora Van Hazinga: I was charged a $40 copay for a well woman birth control visit. Called 5-6 times to have the copay removed. It is now in collections. This is not a good office for women.

Violet Neff: These kind and skilled folks work so hard for their community. I feel grateful every time I come in. Thank you so much for going above and beyond for me and so many others.

Claudia Harmer: I've been trying to get in touch with my doctor but nobody will respond and the reseptionist had no idea what to do and this has been happening for two weeks.

Jill McCain: Luis, one of the medical assistants, is amazing. He goes above and beyond. I have taken my son, who is very anxious, twice now to do blood work with Luis. He had a terrible experience at Cambridge Hospital when one of their phlebotomists didn't hit a vein at first and so proceeded to move the needle around inside his arm to try to get it. Since then it's been extremely hard to get blood work done on him. Luis, though, was unendingly patient, creative and upbeat, and gained my son's trust. Our appointment today took an hour to complete because of my son's anxiety, but Luis stayed friendly and encouraging throughout the whole thing. I am so very grateful to him.

Teresa Reis: Website says they open at 8:00am. Just called. Office takes phone calls only at 8:30am. They should clarify that on their website.

mrsdrkn: A great practice

Brianna Davis: My PCP has been great but their ob/gyn services are embarrassing. How is it there’s only 1 day a month my physician is available and yet cancels that 1 day? MA is supposed to be big on reproductive health but it doesn’t seem like CHA is on board with that.

Emma Pottinger: Their debt collections service is incredibly rude and hostile. I got charged exorbitant fees for a pap smear because the doctor asked me how I was and I said I had a headache and so they didn't charge it as a wellness visit. I was never informed about this. They also cancel appointments last minute. I would not recommend CHA at all!Edit on 11/16: I have repeatedly made contact with little to no response. They used the wrong billing codes and are not correcting it nor responding to me / the Care Coordinators working on my behalf.

Ryan LaPerle: Great clinic with a really friendly lab, staff and doctors. I was able to get all my shots in one visit. The nurses were so nice to help me get all my medical needs and answer all my questions after seeing the doctor. Also I had a issue getting an appointment the receptionist was able to fix it and get me in right away. A really great local family clinic right near central and Kendall sq.

Samuel Figaro: Overall the support staff (receptionist, lab, and medical assistants) are pleasant. A lot of care goes into the practice workflow. My only concern is with certain providers (e.g. Stephen the P.A.). An issue with Public hospital systems that serve an underserved population is the lack of respect often afforded to the patients. Whatever a patients challenges may be (ESL, poverty, or other social disparities) should not reflect in patient care. Each individual deserves respect and equitable treatment regardless of perceived notions or other biases. I understand the difficulties in time-restrained cookie cut practices however, more training needs to go into treating folks with compassion, empathy, and respect.

Angie Reese: I see why this place is only a 3 star.Dental department is horrible with answering the phone. Had me waiting 26 min just to click on me . Horrible place

Jie Zhao: Terrible explaining bills. The answer is always i am not a doctor i don't know the details. Will looking for other patient care facility.

Ezequiel Zarate: J. Keller it was the worst doctor that I have in my life. I had a serious problem in my back and he gave an appointment 2 weeks later....and the day of the appointment they call me to cancel. Horrible service.I received one call from them (03/28/22) that I will have a solution for this bad service. Still waiting for them to call me back ....04/19/22 . Carla (supervisor) call me only to book me again with other doctor. Not solution about the bill and neither an apology from the doctor. Worst clinic ever. DONT GO THERE!

Jay P: To be completely honest, I think this is one of the worst practices that I have ever seen ever in my life. Never have a definite resolution for any patient that goes there. Doctors do not find a way to manage your pain, Real underlying problems they have been part of me for years aren’t getting treated how they should be. Every single time I call to tell them about a concern I have it goes into one ear and comes out the you know what. Very unprofessional and they do not care about their patients. I could walk into one of the clinics with one limb and they will tell me to take Tylenol for it. You think I haven’t done that genius? We know opioid use is bigger than ever these past few years but not everyone has addictive personality. They assume that everyone that calls there for pain or existing pain is there for opioid abuse, some of us have tried multiple ways to manage our pain. Some things really can’t be resolved with PT or Cortizone injections. Definitely won’t be a patient here anymore. I’ve been with this practice for 2 years and not once have they helped me with my health. They should be embarrassed that patients keep righting comments like this. They need to re-evaluate the way they take care of their patients.

Julie Johnson: Annmarie Lynch had the most unprofessional behavior I have ever experienced from a medical professional. She gave medical advice/opinions on an area she has never studied that contradicted decades of research published in peer-reviewed medical journals. I have been diagnosed with ADHD for over a decade and have been receiving treatment for it as well. During my new patient visit, she told me "Adult ADHD isn't real." She also told me "You don't need Adderall. Everyone can benefit from Adderall. There's a reason why med students love it." It was first proven in the 1990s that Adult ADHD IS real. Over the past 30 years, countless studies have also proven it is real. In fact, several studies have shown there are differences in the brain scans of adults with ADHD compared to neurotypical adults.She was extremely unprofessional and should have referred me to a Psychiatrist or ADHD Specialist who is well-versed and up-to-date in neurological disorders rather than present opinion as fact and provide incorrect information.

Keke “Keke” P: I love coming to Windsor street and seeing my primary care doctor my doctor is so good she is sweet and kind and always go above and beyond. My doctor is a women . I don’t wanna release her name to much information but she is a beautiful African queen who loves her patient !!!!! Thank you for all you doAnd also the Receptionist name tanadia is very sweet and really nice!!! And kind

Parsa: Terrible doctors and service. Had to wait for more than an hour just to see a doctor who was not helpful at all. Avoid this place like the plague

Diego Romeres: Just another machine to make money. Every year I go in for my standard physical check-up, saying that I do not want anything extra to the standard visit. And every year they code my visits in a way that my insurance doesn't cover it and I have to pay hundreds of dollars. Hours of call with their operators to hear always either there is nothing we can do or we have sent your complain (to someone that you have no idea who he/she is, that never listen your side of the story) and the charges are confirmed. And in the end you are forced to pay for something that either you didn't received or you didn't request.

Hayley Jay: I just called, waited 15 minutes until finally they answered and the woman who answered me literally asked me: What do you want? I replied that I would like to make an appointment with the Dentist and she answered me even more rude saying: We're no longer accepting patients! so I asked: Why not? And she say again: Cuz we're not longer accepting patients!! and hung up on me! 😓I don't know who puts such a rude person to be a secretary clearly, she doesn't care.

julia brown: great medical care

Jeanderson Pereira: Very helpful and nice staff 👍 👌

s. a. spinks: Peaceful, pleasant environment with friendly staff who are patient & kind.

Jeff Walker: I had a doctor there for almost 20 years. She recently retired and I have new PCP there who I love! They are very accommodating and many of the staff have been there a really long time and are very heartfelt in their work. It truly feels like a neighborhood health center.

Anup Nepal: Waiting time is really long and bad customer service.

Olimpia Z: Pleasant and helpful staff - sometimes the wait time is a littler long but not unreasonable. Very convince my for those living in Central Square.

Xi Xi: I love this place. I feel comfortable as if I were at home.