Best Fax Service Cambridge Near Me

Akka T: They made me buy a whole tape just to seal one box. First UPS store that does this

Mario Moreira: Very quick and efficient! The only challenge is that parking is limited but the fact that there is parking is great.

Maxwell Lewis: Terrible store with Terrible service. I go to many locations and this is bye far the worst one on my third visit I had to finally give a negative review.

pb b: I have used the services of this UPS store for years and the service is wonderful. Everyone I've met is always friendly and professional.

Ellie Anderson: Paid $54 for express overnight shipping on an extremely urgent package. UPS said it was guaranteed to be delivered to Virginia at 12pm the next day. On the phone with customer service (for the third time) at 8pm the next day and finally find out the package still hasn’t left Boston.

Jaymin Patel: They wanted to charge for papers that didn't print even though issue was with their computer. It couldn't print from the browser and had to be downloaded.

Alexander Le: Worst UPS Store in the Boston and Greater Boston Area. They don’t print out shipping labels for you. They request that you use the computer to log into your email client to print out your label manually vs just emailing them directly and pay a small fee. I strongly suggest that you go elsewhere if you need to print your label.

Andrew Saydjari: Overcharges for basic services and feels no need to uphold documented promised services of UPS locations. Manager was rude. Will never go to this location again. Used Alewife location in Staples instead and was much happier.

James Bibel: Have been doing business here since 2015. The Sajid and the staff are extremely friendly and helpful. Never had a negative experience.

Lanna Krik: My favorite UPS store, everyone is friendly and loves cracking jokes! They treat everyone like they are family. Highly recommend and so glad they are always so busy! Please be patient if you go to this location because it’s always popping!

Edward Costigan: I stopped in here today, 5/7 around noon. I dont know the name of the person who helped me. He looked middle aged - glasses - dark hair. He gave… in my estimation, some of the best customer service I have ever experienced. Not just to me - it was pretty busy and he was basically helping three people at one time - and he was NICE- and he was funny. I was moved.

Raman Solanki: The manager is extremely helpful

Ben Perlmutter: Horrible experience here. The first time I shipped something from here the package was lost and they had no idea what was going on and couldn’t help me. Today I went in and waited 10 minutes with my ready to ship package that just needed a receipt while they priced out several boxes someone else had where they could have asked the same questions and finished my package without slowing down the other customer at all. They also apparently don’t do anything to try to enforce their loading zone parking spot because a giant truck was parked there the entire time.I was trying to save time going to a UPS store on my route but I guess it was a bad idea. I’ll never return to this store. Horrible service, bad organization, and inaccessible location.

nisha rangnani: The management here is extremely helpful! The service is super quick and they're very kind to you!

Ale A: Employees are Very friendly and helpful. Service is fast. 👍

Caroline Howe: Paid $20 to print three items, which never printed correctly. Paid less than a dollar at Staples and prints came out perfectly in seconds. Never going back

E. Ramirez: Overpriced printing. Poor customer service.

Mohan Hathi: The BEST UPS store in the area! They are extremely friendly and professional, and the service is super fast and straightforward. The manager is so nice, he is always extremely kind and happy to help you!!

Joanne: Great service!

karl yoo: This store is the worst place I've ever visited in the state. The manager extremely was rude and terrible. My place is very close to this one, but I will not use this store again. Never.

李振坤: Very terrible service:1. I had a package which need to be delivered to California as soon as possible, so I chose their express next day delivery and send my package to their office on time. However, the fedex staff who would pick up express packages everyday somehow forgot to pick my package and the package was still their the next day (when it was supposed to be delivered in California).2. So after realizing this happenning, I picked up the package myself, canceled the package and found another way to ship it. However, after a month they charged my credit card for this canceled shipment! It was their fault to not deliver the package on time and I had canceled the shipment at their local office, but they still charged me.3. After I realize this issue I tried to contact their customer service, but this is another terrible experience. First their customer service is answered by a robot, but it refused to transfer me to a real person unless I provide a fedex account number which I don't have (I just walked in to do the shipment). Then I called the local office and the guy at the local office answered my phone call , but when I said I want a refund they told me that they could only transfer me to a customer service staff and only them can help me on this issue. When they transfered me and I finally talked with a customer service staff, she told me that because I made the transaction in the local office, the guys in the local office are the only ones who can help me do the refund.Prior to this issue Fedex is one company which I trusted, but not now. If you would like to use their express next day delivery, take into account of the possibility that your package will be left over in their office, you will be charged twice, and no one can help you do the refund.p.s. If you want to talk to a real-person customer service, you can call a local office and ask them to transfer you. You can indeed reach a real person in this way but I not sure if this would make any difference in solving the problem ...

Yeti Harman: Meagan was incredibly helpful, respectful, and patient. Never made me feel like I was "just another customer" and took care of me quickly. Top notch!

Isai Diego: Dismissive, rude, and impatient. The guy in store (3/1/23@9:30A) even looked annoyed I was even in the store. I had a specific situation to which he provided no solution.

Brian Brandt: I got exceptional service here today. Everyone was being helped so nicely. My clerk was super. He really made sure that I felt assured. Solopreneurs and writers such as myself rely on FedEx and FedEx Office Print & Ship Centers. We need wild and weird things done. Our specs for parcels can be weird. Sometimes, I have something ready early, so I send it slow.Today, I was aiming for 3 to 5 business days, and they were able to deliver to my ideal day and time. Wow. Had I only asked! It was great to have someone make sure we got things right multiple times, and there was nothing but patience and professionalism.Then he was on a quest for perfection!At the end, we learned I had cheat notes I could have shared to make things easier. I forgot in my disarray. The clerk was still so cool, and even thought it was funny. He painstakingly took every atom of the address label seriously and really cared. There was zero resentment. What a nice way to approach life!It was a unique and rare experience, and I'm glad I had it!Thank you!

Sarah Moses: On a Monday, I brought in a return with a QR code that, when scanned by the employee at the counter, generated three printouts: a shipping label, a packing list, and a tracking number. The employee handed me the packing list to place in my mailer, which I did, and also handed me the tracking number. Once I sealed my package as advised, the employee asked me whether I had taken the shipping label (I hadn't; it had printed out on his side, behind the counter). He checked the printer once more before moving on to the next customer. By Saturday, the tracking number was still showing that the item had not been received by FedEx. After calls to both FedEx and the shop I was returning to, I went back to the FedEx store with the printed tracking number and receipt for my mailer in hand.To make a long story short, my package had been sitting, still unlabeled, on the counter for almost a week, and convincing another employee to check whether the unlabeled package (in the same mailer I had a receipt for) was indeed my missing package was an ordeal. A handwritten note saying that the customer (me) had left the store with the label (absolutely not true) had been placed on the package behind the counter! The employee implied multiple times that I had misplaced the label, which printed out behind the counter and was never handed to me. I appreciate the employee I spoke to who initially advised me to return on Monday, when a manager would be present, and eventually spoke to the colleague who ultimately helped me. I appreciate his colleague as well, who, after some convincing, reprinted the label for me. However, almost a full week went by before I was able to recover the package that had been mishandled.I would encourage customers to make sure that their packages are labeled in-store as promised, to have their items scanned into the system if possible (this was eventually done for me by a driver), and to keep or photograph any receipts or tracking information to avoid the possibility of a lost item.

Ibitayo Oyeleke: First off, Jamaal is TERRIBLE. seems like he has the main access and he sucks. Very rude, goes out of his way to be unhelpful. He was also trying to get other people to not help. Please avoid this location at all costAND avoid Jamaal

Tim Tinman: One employee servicing 4 terminals?!Yeah.. service first right🤔

Megan Do: Hispanic female employee and black female manager lied to me about FedEx policy; made sending things 10 times harder than necessary.Source: my family works at FedEx

Juliana Castro Varon: It’s being updated and it’s now, maybe temporarily, closed. They have a number on the door but nobody answers.

Rabin Magar: Helpful thank you 👍👍

Jonathan Cannon: I attempted to ship two guitars to Canada. The man at the desk was very nice, but he failed to include some kind of customs document and both guitars got returned. Then FedEx refused to refund my $350.

Kamal Ahmad: The worst service ever!!

Leoni Desai: rude and unhelpful employees

Irene Ros: Hours are incorrect. Closes at 5pm on week days and closed on weekends.

Hitesh Mewani: I don't understand the low rating. Whenever I have used this FedEx location over the last year , the service has been top notch. Moved 3 huge boxes this week and Henok at the front desk was phenomenal. He went above and beyond to help me carry the boxes, ensure they are well secured. All while having a smile on his face and a very positive demeanor. 100% will continue to use this location during my time here in Cambridge.

Anne Gibbon: Meagan was SUPER HELPFUL. She followed up with me to clarify a couple details about the printing request. The job was done when I got to the store, and she made sure to check it with me and get me on my way to meetings quickly.

Emil Stankov: Soooo slow. 4 people in the store and only one helping customers, the rest pretend they don’t see the line. staff just looks like they’re too underpaid to be bothered. Try another location, at least on weekends

Papitapowa: There’s a staff member here who seems to be the main one who is just horrible!! We relied on this location to print pieces for an art exhibit and they never trimmed it like explicitly requested and even upon reprint after reprint still made obvious errors. Skip this location and go to another fedex immediately!!

Philip Jefferson: likewise, I am surprised by all the negative reviews. I use this location all the time to ship things domestically and internationally. The people were always helpful, and I've never had a bad experience with shipping. I live near Kendall Sq, but that location is closed on the weekends; so not as useful. In fact, I'm headed there today (Sunday).

Nikhila Nyapathy: Extremely rude employees. I went to get a quote and was dismissed and told to just do it online. I HAD looked it up online and I was trying to talk to them about different options but they didn't really engage. Very unpleasant experience.

Sam Ennis: Went out to try to get passport photos at businesses that advertised "passport photos" on their website. FedEx store was open but being renovated and photos were unavailable. CVS said their camera was broken. Walgreens just said "no" and wouldn't elaborate further. At the fourth location, (this UPS store), they actually accepted money in exchange for a good and service. Five stars.

Winsome James: I have a mail at 955 Massfor about 8 years. The new owner Laurie and her associates are very disrespectful and rude. They will call your phone very desperately asking for payment. On Saturday Feburary 11,2023 I went to pick up my mail. I was approached in front of a line of customers asking me for payment. I was shock! I said to the kid(I will call you with the payment)The owner Larie then chased me out side and said pay now or cancel the box.I will never go back there. Very disappointed.

Bill Chapman: A most prompt, helpful and knowledgeable location. I have done much commerce with them.

Felipe Suárez Giri: Very poor attention. Really disappointing.

Cynthea Bogel: I have been using the store regularly for a year and even under pressure the staff overall has been helpful, patient, and kind to everyone in line including me. Francine(the manager) must be made of pure golden kindness because I have never seen her become impatient or flustered. I've seen people hauling fragile items out of a sack 1 minute before closing, people who have no clue about UPS vs USPS, and through all of it the staff there explains it to them. I wish I knew all the staff names in order to thank them here!

Mariel Bass: I have shipped with UPS successfully for many years but this location is an exception. Extremely rude and disrespectful staff are unhelpful to say the least. I would never use this store again.

Megan Lindstrom: Wonderful customer service. Efficient. No parking, but it's Cambridge so heh.

Scott: fraudulent overcharges, tried to bill 350 for something that only costs 100 to ship. grossly inaccurate and poor service

lakota sandoe: Lindsey, Omar, Francine and the crew there (Justin i think has moved on) are so great. They're always so patient and have helped me with so many things over the years. They are always busy and dealing with entitled, stressed customers (because UPS itself sucks imho) but they work hard to keep up, are always generous with their time and helpful and are willing to go out of their way to make sure you're taken care of. Most recently they helped me with a big mailing on behalf of an estate move job and there were a lot of moving pieces and information kept changing so it was a bit chaotic but they never lost their cool and went the extra mile. I'm going to miss these guys at my neighborhood ups store! great customer service is hard to come by these days!

Jamal Ebony: I was charged for tape for a prepaid label to attach it to the box. I have never previously been charged for this service when it was under different management. I feel that Lori g made a judgement about my appearance and did not like me due to color.

Alex Glidden: I felt that Lorig treated me differently from other customers because of my race.

Jaye Aster Broder: Major kudos for the kind and pleasant woman working two registers at once. This UPS store is in a busy location with long lines and what appears to be under staffing. They have most services here but if you just need to ship a pre-labeled package, you’re better off going to a UPS access point. There are a lot of boxes all over the store.

Barbara Berger: I want to thank Francine for the excellent service she provided yesterday. She helped me send about 170 pages of important papers. She suggested that I email the material rather than Fax the material because it would be a lot faster and less expensive. She advised me to call the recipient to make sure that the emails had been received, she gave me the store's business card for me to call today if there was any problem, she asked for my email address so she could contact me today when she came in for her afternoon shift and she asked me if I was a member of AAA so that she could give me a discount. I am grateful for all of this help and extremely impressed by her professionalism.

Sanjay Gadi: Lori, the store owner, was an incredible help during both of my visits. She gave me clear information about box pricing and assisted me in choosing the correct type and size of boxes for my shipping needs. The actual process of shipping was quick and hassle free, and she handled my boxes with care. I appreciated her offering to reinforce my boxes with more packing materials. She also helped me cut down a box to a smaller size to improve stability and reduce the price. I was especially impressed at how patiently she helped all of us despite a very busy weekend with a line out the door. She even extended her store hours that weekend to help us out. Though the boxes are a bit more expensive than other locations I've seen, I would definitely recommend her store--she will provide you the help you need!

Chris Murphy: Apparently this UPS store is under new ownership. It's a shame. I came here for years prior to today, and always appreciated the convenience and the service. Sadly, my visit today was so disappointing that I do not plan on returning. More than anything else it was the rudeness that rubbed me the wrong way. For example, pointing out every little thing I did "wrong," when I was doing things exactly the same as I been on previous visits to the store. It felt very condescending.

Christopher Morici: This location makes you pay a “tape fee” when you come with an open box. They even make you pay when the box is already taped shut but they have to tape the shipping label on it.

Ben Pearre: $2.25 to print a prepaid shipping label?!

Jumbo: Went here a couple times recently. They are really friendly. Helped my with shipping, shredding papers and printing out a document. Definitely the most helpful ups store.

John Driscoll: I asked them to wrap and ship some very delicate objects, including a model ship. All items arrived in perfect condition. They went well above and beyond the call of duty to provide excellent service. I could not recommend them more highly.

Julius Frost: Very easy to copy and print. Do what you need first and pay after

Celeste Haselton: New manager Ray is super nice and efficient. Great Fedex, go here.

Patrick Collins: Fantastic experience, really helpful and friendly. Would return. I had a lot of stuff to ship and wasn’t exactly sure the best way to go about it, and they set it all up.Warren stayed on character too!

Jen Nguyen: I had a great experience printing postcards here! I submitted a print job online that the online order computer estimated would be done that same day. After submitting, I promptly got a phone call from someone at the store. Harry let me know that the card printer was down and getting fixed, but that it might be another day or two before they could finish my order at the Tech Sq location. He suggested some options I had if it was not OK with that. I wasn't in a rush though, so kept my order at their location. The next morning, he called me to let me know that the printer was fixed and while preparing my order, he noticed that the images I provided were a little bigger than the size I had picked, so they'd print different than I had thought. He talked me through his solution, which was great, and I really do think it turned out for the better now that I've gotten to pick up the prints. Thanks Harry! You're the best!

Mel Hunt: I don't ship things often, but when I do, this is the place I go to. Thank you Tony for making the process easy today!

Richie Mendoza: As a L&D Director, I help Fortune 50 companies find exceptional talent to bring unforgettable experiences to customers. I am seldomly inspired or impressed, and today, one of your team members exceeded all of my expectations in creating memorable experiences.Tony is the epitome of what I seek in exceptional human beings that create awe, joy, and life-long memories of Custumer service excellence.Specifically, this what what Tony did, and I look forward to Tony having the opportunity to share what makes him such an incredible team member.A personalized welcomeTony was assisting a Custumer at the desk, and immediately upon entry, Tony greeted me warmly, stating that he looks forward to assisting me. This approach already set the tone that I will be taken care of2. Empathy and ListeningI shared with Tony that my sisters autistic son left his iPad at a hotel while my family visited me. Tony took the time to say he will find the best and fastest way to send the iPad back to my sisters family. I install felt at ease knowing someone would provide assistance in the best way.3. Probing and Identifying the best solutionTony took the time to listen to every need, and to strategically select the best solution for the issue. He began by measuring the iPad and went through several boxes to find the right size. Tony was patience and never made me feel that I was a burden.4. Probing DeeperTony discovered that there were several options available, and asked what was my preference, speed of delivery or price. When I told him my budget, Tony did not instantly provide the most expensive option, but the option that was right for me. He could of easily stated “Since you have 100.00 lets ship it overnight”. What Tony did was suggest different solutions, all tailored to the need of speed and price. This is something that I am not used to at a FedEX.5. Genuine CareI can tell Tony enjoyed the work he did based on his demeanor, his smile, his patience and tone of voice. He never communicated negative body language. He took the time to get to know about me and helped my wife at the same time to use the printer. He also identified the best option, and provided them to us so that we can feel ownership in our choice. When I heard the music on the speakers, I asked if he knew that song and he smiles and said “Of course its one of my favorites (Metallica - One). I mentioned that I only knew the song because its the final song in Guitar Hero 3 and he laughed as hard as I did.Tony’s presence inpacted the other customers in the store. I was so impressed I started rooting for him in the store “Tony, Tony Tony” and so did all of the other employees and customers.If there is anything I’ve learned in the 20 years of L&D, specifically in team member development, is that people like Tony do not exist in the world without being recognize. Being a genuine 5-Star employeee takes a lot of effort, contribution, trust, motivation. We must ensure Tony continue to feel he is values so that he may return the favor by creating brand loyalty as he did today. I will not drive our of my way just to go to this store, just to be helped by Tony. A returning Custumer indeed, but an unforgettable experience lived in my mind and should forever. Thank you Tony, Thank you for your spirit and dedication to strangers who need to send packages. Thank you for being selfless, and thank you for being…You.

Joanne Im: I had finished designing a research poster the day of the presentation, and was needing printing services within the day. Tony and Harry were the consummate professionals. Calmly and courteously taking me through the options, the pricing options, and the timeline over the phone. When I got to the FedEx location to pick up my poster, there were many customers on location. Tony and Harry, however, made sure that everyone was attended to in a timely manner. What I felt was very unusual (in the best sense of the word) was that they were very attentive and kind to customers without keeping other people waiting. When Tony asked why I was here, I mentioned my poster and he reassured me that it was printed. Tony then showed me the poster he had printed before cutting, explained to me the properties of the paper, and then prepared it for transport. What impressed me most was the obvious honesty, care, and craft that he brought to the task. Hard to describe without experiencing it. Thank you to Tony and Harry! Their reputation in the online review space is well deserved! #MITFEDEXLEGENDS

COREY Legere: One guy is very rude and unprofessional he just want you in and out. Very unprofessional

Malcolm Mayfield: Always great

Claire Camacho: Great service while doing a complicated return of a work computer.

Ankita Thomas: Probably one of the best experiences shipping and mailing that I've ever had.I'd been going to this store regularly for my printing needs, the rates were good, the staff helpful and responsive and it was easy to get to.In the past, I'd used their services for sending some documents - nothing too complicated and no problems with the sending whatsoever.Recently, I used the store for sending some bags and packages for moving. The employee was really helpful. He explained how different options worked, issues I may have to look out for when making a pickup request online and how best to ensure my stuff gets where it needs to go.If you need anything shipped, I'd highly recommend this place!

Evan Long: Tony is the man. Hire more people like Tony so the wait is shorter.

Cynthia Kiss: Staff is so kind and knowledgeable. I feel very comfortable when I need to use their services.

Sarah Horton: I've been going here for years.....every time has been a successful trip. There are a multitude of tasks you can accomplish in one place! Tony Z. is super helpful & friendly! He always provides incredible customer service. Lastly, the prices are surprisingly reasonable! Highly recommended.

MJ Williams: Tony Z. always provides excellent customer service!!! He makes things easy and is calm & collected, which helps when you're rushing to get something done. He holds the fort down! Prices for full-service tasks (copying, faxing, etc.) are reasonable. Conveniently located, plentiful street parking w meters & open until 7pm. Highly recommended.

Lasitha Yahampath: Friendly staff. Tony is Very helpful.

Sam Todd: Brian (store manager) is very helpful and super nice!

Chenyu Wang: Tony is the best!! so nice and thoughtful! He handles everything with great care and suggests the best packaging for my weirdly shaped skateboard and vacuum. Thanks to him, moving and shipping weren't costly and stressful for me...

Atif K: I went to this FedEx location to drop some documents and get passport photos. Tony is a gem at this location. He was super helpful, very polite and really knows how to treat a customer.

Zeke Piskulich: Harry and Brian were both incredibly helpful - they got my last minute poster printed today asap and helped me out of a really big bind!

Martin Scheuring: Excellent service! Tony is a gem. He always goes above and beyond to help customers. Thanks again :)

Xi LU: I just moved into this community and I am extremely dissatisfied with the service of this UPS store. If I could give a negative rating, I definitely would. The first time I went there, my box wasn't sealed properly, so I asked the clerk to help me tape it up. The clerk gave me a dirty look and said the tape was over there and that I should buy it myself. Because I am not a native speaker, I didn't hear her clearly, and she became very impatient and just pointed to where the tape was being sold without saying anything. I was very angry because I've been to many UPS stores before, and none of them refused to give me even a little bit of tape. So, I just walked out.If it was just one time, I could have thought it was an accident, but then my husband went to this store again to return a package with our own label, and the clerk just left it on the side and went to attend to other customers. The package was returned to us exactly as it was without any changes, which means that not only did the clerk not remove the original sticker, but they also didn't put on the label we brought. If it was just one time, I could have thought it was an accident, but these two incidents definitely indicate that there is a problem with this store's service.I don't understand why this store has such a high rating. If they are good to other customers, then I think the clerks are discriminating against Asians. Every time I go to this store, I'm nervous that someone will give me a hard time, and I'm worried that they will send my package to the wrong place.

Zoya Stamova: I want to share my good experience in this store. All of the employees are professional. I am always happy to go to this store. It is so convenient, not only shipping, but printing, scanning and they are so professional when it comes to packaging. Thank you Sejal, you are always ready to help!!!

Covering New England: Our business has been using this UPS store since it opened. Sejal and her team are fast, friendly, patient, listen to the concerns, and have this down! My business ships out several items and has returns 2-3 times a week and we are in and out very quickly. If it is an amazon item, it's way faster than going to the Whole Foods next door. Very pleased with this store and the staff.

Dusan Koljensic: Fantastic service. Super friendly and patient.

Kim Fosbre: Love this place! Always greeted with a smile ,very professional and helpful. They make the whole process fast,easy and worry free !

Frances Palmacci: I wanted to take the time to post a big thank you to Becky, who works at the UPS store at 348 Cambridge Rd in Woburn. She is extremely helpful and very pleasant. This is absolutely my fav UPS!!!!!! Also a shoutout for Sejal the owner of this establishment. Very nice person. She’s always smiling. I love my ups store. Good move hiring Becky👍Fran P

James Porter: They were extremely helpful with an difficult international shipment. Becky was great!

Maggie Pique: Becky helped me to return items! She was very pleasant, professional and offered outstanding service!

Roseann Lilly: This UPS location goes above and beyond! I sent a package and neglected to add the apartment number. I got a email notification from UPS alerting me to the problem with delivery and I called the UPS store in Woburn. They immediately called and located my package on the west coast and had the local office there make the changes and my package was delivered that day. I ship a lot of packages and will only use this Cambridge St location because of the exceptional service!!!

Miguel Perez: Great people, thoughtful service

Scott: Becky the customer service rep is wonderful and very helpful every time I go to the store which is several times a month.

Peter Romagna: A HUGE thank you to Becca and Aiden who helped me return 4 huge boxes back to amazon. Becca especially went above and beyond to help make sure I had everything I needed before I could send them back! Thank you both I appreciate your help so much!

Jessica Bahena: Becky was very helpful when I needed to return a Amazon package. She walked me through the process and answered all my questions. Her patience and commitment to providing a good customer service experience is the reason why I’ll return!

carlos rance: I really had a great experience at this UPS store and Becky who was one of the employees helped me with all of my shipping and packaging needs. I also came over there and asked for assistance on emailing documents and she came to the door with an awesome energy. I look forward to working with her again in the future.

Steve Milt: This UPS store is really the best in the local area. Always fast and accurate, even when bringing in a lot of stuff. Becky and Aiden are always super helpful!

Fenway Fan: I'm a local artist and I do very dedicated 3D paper crafts that are framed in big and heavy glass shadow boxes. Shipping is very important and I need to make sure my clients and the collectors receive them safely. Since my first visit in 2020, this became my only shipping store to go as long as I have original artwork to ship! Thanks to Sajal, she is the top 1 packing expert in this area!!!! And my work is always taken the best care of by Sajal and her team, and I feel very happy and confident every time I step out of the door! Thanks so much for their help and I highly recommend this location to everyone who's looking for excellent packing and shipping services!!

Susan Acierno: They always give me a hard time with Amazon returns.

Nancy Mehegan: I use this UPS store for occasional shipping for work and they are excellent. I was in last week and Becky and Zoia were extremely competent, helpful, and friendly, especially considering it was the end of the day in the busy holiday season. They helped me through an issue with my UPSCampusShip shipping label. While I was there, a customer had a particularly complicated shipment and they were patient and able to work through it efficiently so the woman was able to leave in time to pick up her child at daycare. The next customer, obviously a regular, praised them for it and spoke highly of their customer service. I have always had a positive experience here.

kate nuwaysir: I am in this business at least once per week; I highly recommend coming here for mailing, Sejal always goes above and beyond to help me with whatever I need.

Kristine Smillie: I was in on Monday and the two women working there there were extremely friendly and helpful. They were able to help me retrieve a package I had mailed earlier in the day. It’s very refreshing these days to go into a business and have people that work for you willing to go that extra mile. You are very lucky to have these women working for you.

Sam Ronkin: Hard working team that gets the job done. Come here to ship and drop off FedEx packages. They have everything you need from a FedEx location. Parking can be tough in the area.

JJ LL: FedEx makes shipping internationally prohibitively time consuming and expensive; and employees in this branch are aloof and unaware. We use DHL for Europe and now Asia too.

Shanelle Robertson: Charles and his team were amazing! We called last minute to have a poster made and delivered to our office and everything from the customer service to the delivery of the poster went above and beyond expectations. We are very happy and will definitely be calling back with more orders soon (hopefully with more lead time, but we are so thankful for the excellent hustle!) And the poster looks great!

sunny kim: Jorge saved the day! He went above and beyond to help me print flyers and a banner in record speed. I had issues with the delivery of my package that was supposed to arrive one day before a major conference (ironically with FedEx delivery). I came to this location in desperation and Jorge took care of my printing needs. This employee deserves a raise and a promotion!

joseto dominguez: Went there to print a document. The printer didn't worked, and they charged the computer time + 3 prints anyway. Worst service I have received.

Alexa Rose: Mars is amazing and helped me not have a mental breakdown due to my shipping issuez

Aditya Rao: Very helpful staff!

Matt Kind: Hit and run. My neighbors and I witnessed the FedEx truck hit my neighbors car and leave the scene.

Patrick: Awesome service. Go here instead of the post office.

BOSTON 101Arch: Called to schedule ground pick up - driver never showed up. When we called, rep told us that the driver said no one was at the front desk, which was blatantly untrue since someone is always there during business hours. Had to reschedule for another day. Very unprofessional!

Vladislav Shraybman: Staff was extremely EXTREMELY helpful. Went above and beyond. Highly recommend this location

Saffron Homayoun: Very slow, felt ignored, they don't ship to p.o. box by the way.

sp: Had to send stuff last minute for Christmas. I didn’t even have a box. Bethany was cheerful and very helpful! Everything is getting there in time for cheaper than I thought.

Sean Michael Walsh Connolly: Robert H was a huge help. Printed, binded, and completed multiple copies.

Shea Monet: Words can not describe how awesome Stephan is... I just opened a online business and instantly had a order!!!! Not knowing how to print a label Stephan guide me through it. He made sure that my first sale was great and sent out on time!!!!! I can't thank him enough!! I swear it's the little things in life that count and Stephan made this day go even better!! Thank you Stephan.

Mehdi Ghasemi: Perfect...

Elliott Management: Had some troubles with machines but staff was helpful and got things done

Geoffrey Somerville: Great experience. I spent the better part of a day here, finalizing a business proposal on deadline. The staff went out of their way to help me. Top notch manager (though I forget his name). Well done everyone!

Leslie N. Monteiro: Fabian was very patient and helpful with a file problem.

Benjamin Chan: The best place and customer service I would recommend going to for things getting shipped. Very friendly and very helpful.The associate Stephen did an excellent job helping me with shipping my college textbooks. I had the wrong shipping label and made adjustments to make sure everything was in the right order. In addition, had a conversation and really started a connection.I would come back here again for shipping my college textbooks out and other needs. The best place for the college student like myself and also as Suffolk University is right nearby.