Best Passport Agent Cambridge Near Me

Petya Papazova: Excellent service throughout the process. Thank you for all your help. I got my passport for a week!

Quốc Khánh Vy Nguyen: Travel Visa pro is the best passport/visa service place. They help me get my passport in 6 days with great price compare to other companies. Their customer service is very professional/ nice/friendly. I would recommend this service to anyone need a rpassport/visa.

Jessica L: They got our expired passport completed in less then ten days! So happy with their service as we needed it urgently.

Scott McCaffrey: These guys were awesome! I had an emergency need for a passport, I was in and out of there in an hour and a half! They were Lifesavers and I told them so.

Ruchi: Very efficiently run office. They will definitely try to help you if they can. Low wait times. The security guard was great! Thank you for all you help and making my trip possible

Ramon Rosquete: Beyond 5 stars if I could. The staff, from the security to the processor, were very nice and helped me coordinating a last minute appointment (you do need one, no exceptions) with the National Passport Line. The service is prompt, clear and effective.

Nery Gonzalez: What’s going on with the phones? Why are you guys don’t respond the phone calls hello😤☎️☎️☎️☎️☎️☎️☎️☎️📞📞📞📞📞📞📞📞📞 this is crazy🤷🏾‍♂️

Jessica Tavarez: The best

Derya Cico (dcico94): I’m writing this review because I want to give others some peace of mind. The whole process of getting my passport in time for my trip was extremely stressful for me and I couldn’t get a straight answer anywhere. Here’s some advice from my recent experience:The Boston Agency in particular is more than efficient and pleasant. The hotline is not a reflection of this office, but the entire national passport system. If you can’t get in touch with the hotline, there is a government-appointed passport officer at the information desk in Boston for those who want to walk-in and ask a question.Nobody will give you any information on the hotline until you are 14 days away from travel, so don’t even try. Everyone calling the line has a sob story, and this is a government agency. There’s certain protocol they have to follow, and because of that, nobody will bend the rules for you. It is what it is. Once you call at the 2 week mark, they will help you. My word of advice is to hit dial at 7:59 before the lines open up, otherwise you’ll be stuck on hold or hung up on.Once I got my appointment, I showed up on time, with all proper documentation, and I had 4 different agents helping me, each one friendlier than the last. They made sure I got my passport before departure time. As long as you follow all the rules, and do as they say, there is no reason you won’t get what you need.

tavarae ban: Does anyone know what to do if the phone line is always busy and you can't make an appointment? I have been getting busy signals for days now!

Javier Vazquez: Worst place to deal with, most unprofessional and rude people working here! Can’t provide any information and or help in anyway possible! Calling them is practically pointless! Too bad passport applications have to go through these useless human beings!

Dhanai Williams: I understand theres a storm coming but canceling an appointment the day before a trip and asking if I can reschedule my flight just not a way to deal with situation

M. May: Had to rebook and pay fees for changing dates for travel for my family because there were no available appointments to get a passport. After rebooking & calling within the timeframe given once again, there were no available appointments within 1000 miles. The supervisor I spoke to showed ZERO empathy. I explained having to spend money on making changes and now I have to cancel the vacation again. I was told there was an appointment available in Puerto Rico. Seriously?! How am I supposed to get to Puerto Rico with two small children for one day just to travel back home and go to my destination. I feel so helpless. This agency is terrible. They told me to call within 21 days, I DID! Then they told me they changed the timeframe to call to 14 days. I call & no appointments available. Terrible.

allan n: Great service and very efficient

Ryan Carter: Fast and efficient

Kathryn Mostow: Very smooth process, everyone was friendly and helpful from start to finish.

Teresa H: Needed a passport quickly due to an unexpected trip - called to see the best option they had me apply for URGENT travel passport- i was a little nervous the appointment was 2 days before my travel - came 1hour prior to appointment EVERYONE is so nice and willing to help - was told to come back the next day due to living an hour away they let me pick up same day - only advice make sure ALL your paper is good and you will have no problems!

Kristen Elizabeth: We never got our Passport, and had to cancel our trip! We even paid extra to have it expedited. They took our money, but never came through.

Aaron Caine: They did every single thing they said they would do, when they said they would do it. Crystal clear expectations and delivery against those expectations. Friendly and efficient customer service. Low/expected wait time. Please accept my appreciation for such a well-run operation.

Lisa Flynn: Excellent service. Extremely efficient. Staff were friendly too! Thank you for your help today!

Fiona Pan: Me and my boyfriend were so stressed because we had to get a new passport before our trip to Canada on Sunday, and we only realized on Wednesday. We’re from New Jersey, and could not get an appointment anywhere closer than the Boston location. The reviews were good, and we were hopeful. Came in Friday morning and got the passport before 3pm the same day! Everyone there was friendly, and this is probably the best government agency I’ve ever been to.

q: Came in on Friday and got a passport same day. 😊

Jerelyn Luther: This location is great - got an appointment by calling the national passport information line and showed up with all my documentation. Was able to pick my passport up a few hours later. Getting the appointment is the hardest part but once you’re there **with all your documents with no issues and nothing missing, all hard copy** then you’re all set. Nice security guards and agents here as well.