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1. The Home Depot - Somerville
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· 1617 reviews
75 Mystic Ave, Somerville, MA 02145, United States
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Jatnna Medina: Everything we needed was available. The parking 🅿️ lot was also decent. Employee were very much helpful helping us create a ProX account.
Beau Cote: We live local so this is our local hardware store. We used to go to the Watertown location and between the two this one is better. Register staff is generally always helpful. Staff around the store are generally not. I came to buy a Makita saw recently when the Milwaukee rep was there and literally nobody would help unlock the cage so I could buy the saw and they were all talking behind my back to the Milwaukee rep about how I didn’t know what I was doing. If you’re going to keep things behind lock and key, then have staff appropriately around the store to help. It’ll probably do the job if you need to come here but don’t expect much help. Plan ahead.
Bob Schoenberg: The store had various strong chemical smells that I had to leave. Two items I wanted they didn't have. Never found the 3rd one because I had to leave the store to get some fresh air. I like shopping at Home Depot, but not this one. I was with a friend who also had to leave because the fumes were stinging her eyes.
Greaterboston7@gmail.com Marcus: Home depot has The world's most Arrogant employees!! I'd like to remove the 1 star. Minus---
Steven Bouchard: They have replaced as many employees with computers as they can. They can't be bothered by having real human interaction and make you do their work to scan and bag your own products. They do not pay you or discount the products for the work you did.
Melissa Duffy: Good prices & great value!
Alice Lee: This 5 star review is for the Home Depot staffer in the photo below (on the right). He works the plumbing aisle in the Somerville store. He got his license in 1971 and was a wealth of knowledge as he tried to help us with connectors for a portable dishwasher. Unfortunately, we couldn’t solve the problem as HD did not have the part but we were appreciative of this gentleman’s patience and help. Thank you.
Blue Yosh: This is the worst store I’ve ever been to. Bad service and it’s total chaos inside. Can’t find anything and nobody seems to want to help or care. When you pick up your online order they don’t give you all the items you ordered. On top of that they have a bad attitude
John DeNisco Construction Roofing and Siding Co (Johnny): Hd is for me.
James McGaffigan: Love Home Depot. At my age, it's the equivalent to a strip joint when I was in my 20's.
John Leavitt: They always take care of me at the store home depot I love it
Sherrianne Sparrock-Sandiford: Surprisingly one of my favorite places for DIY projects especially since my husband int handy 🙄
Lindomar Moreira: Incrível
Gilberto Silva: #Sensacional adorei de paixão gosta de lógica acerta essa maravilha: The Home Depot
R Fox: Waste of time things online are not in store! This is a place you go to check for things if you have all day and nothing to do.
Mark Wright: Home Depot had everything I needed to get my new apartmentPut together, including hardwareVariety of mats rugs and foam pads to stand on , It was basically a one stop experience
William j Lundi: That’s a great place to go shopping.
David Last: Everything you need
Plan Ahead Constructions PAC: Awesome
Mellisa-Sue Shamey (Patches): Very friendly and knowledgeable staff! This is a good Home Depot location.
Anthony Puzyn: Line management employees do not want to be there. No customer service at checkout. Just ushered like cattle. They're replacing staff with computers. Not good.
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Home improvement store
2. The Home Depot - Watertown
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· 1543 reviews
615 Arsenal St, Watertown, MA 02472
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Steven Bouchard: This location is fancy they even have a real ceiling. Must be nice to be in the rich neighborhood.
Benjamin Lieberman: One thing I have to say is they botched my receipt. They tried to work with me and said if I needed to do a return I could via my credit card but you still expect a receipt
J Ko: One of the worst places to deliver. Don't come here unless you have plans to ruin your whole day. I delivered the plants. The new floor manager, Muhammad, a very arrogant, angry, anti-business man who said he wouldn't accept, his excuse was that there was no room for them.After talking to some of the staff who wanted to help me, but when they found out that I had already asked him, they left saying that he decides. So there was a possibility to unload them, but he refused to do it..Finally, I called the main office in Atlanta, who convinced him to take the delivery.
Terence “Terr”: Conveniently located, with everything you need to spruce up the inside and outside your home or apartment
Dan .Theman: Your typical Home Depot. Self service with help from roving Employees
Santos D E Castro: Everything for repair and build any home
David: Always short staffed, it takes them 1 hour or more to get you unloaded
Mr Perry: I had to scream for help because there was some bald guy at the service desk being aggressive towards me. I took a picture of him and posted it on the photo section
Julia Manghis: If I could give 0 stars, I would. Currently doing a kitchen remodel through them and it's been a nightmare - avoid at all costs. At every point something is wrong and between HD, the "project management" company they use and contract it out to...it's a mess and everyone is pointing fingers. Best part when I asked to speak with a district manager, the order specialist told me to go "find the number myself" since he didn't want to escalate it any further. Worst customer experience ever.
Nero 4: It’s was great
Darwinsom: We were doing a renovation and ordered butcherblock for a countertop. They gave us a specific time to pick it up the next day. It wasn't any of the ones we wanted but it was all they had in stock at the location and we were constrained by time.Nope, they "couldn't reach it." We ask "when then?" Time given. This time, we call. Nope, not yet, it's behind too many things. Wait shopping. Go home. Come back.This totally messed us up as we were selling the property and ended up installing it, but no time left to do other things.No apologies, just "business as usual" I repeat they were supposed to have it in stock [inventory] but why give a time The Following Day if you can't actually sell it?!One star for a bad experience? That bad experience cost us money. And my renovators had to be paid for going back and forth.There are only a few people who can actually help. Older guys and they're great. But when you finally find the one of two max you that you need they're swarmed with customers.It's hard to find wood that isn't cracked. In general they are stocked though unless it's a sale & I get that.Check out: cashier allowed a customer to "oops I forgot something. Then the shopper was gone for 5 minutes. There wasn't much & nothing heavy that had already been checked through. I wasn't the only one in line there were two more behind me. I got uncharacteristically angry. I got glared at.Returns are efficient. FYI if you're a casual shopper, check the contractor area. Things are cheaper but the same. The garden center has good sales. Be ready to haul your own Christmas tree and mulch. Oddly, they will help you to your car. There's room to pull up.It's very frustrating in there. Go for the circular items.Oh and they block the disabled aids.
Stephen D England: Nice place to shop for things for your home for both to bill and repair Home Depot all the way
Merejo Herm: Great friendly Crew.
Bayron Mejia: Me encanto muy amables. Y atención. De primera. Muy ordenado. Amplio stock
dEDa Deda: I go to home depot because they offer 10% off for veterans. Now they require that you download an app to get the discount. I let them know I don't have a phone capable and they say you can't get the discount. Before all that was required was showing a military/veteran ID card.The staff have very little to know knowledge about trades, building, construction, etc. I often end up explaining to them how things work. Also had to explain to two different cashiers how to do a transaction (I'm a former employer from over 10 years ago) because they didn't know how to use their own computer.
Jack A: Average Home DepotSometimes you find someone to help you
Sidney Burger: Great for solutions to home improvement/repair. From the smallest to the largest job. Friendly helpfully people. Definitely recommend.
Jessica Aguilar: Update:Girard from HD called me back after my original phone call with him and said he pleaded my case to management and they said we could bring our tree back because it’s before Christmas. Now THAT’S customer service. Thank you Girard!Girard gets a 5 star rating but the HD Christmas tree policy gets a 1 star.Disappointed. The Christmas tree we purchased from the Watertown Home Depot was already dead the week before Christmas and they refused to give us an exchange or a refund. Nice huh? Definitely won’t be getting our tree there next year. Merry Christmas!
Anjannabet Toro Cajigas: Terrible customer service. Needed help at self check and I stood there waiting for 10 minutes while the machine kept beeping about needing help. I also made an online order at around 1pm yesterday, and I’m still waiting on it to be prepared
Joyce The Voice: Other than parking in the wrong place at first, very helpful employees.Lots of walking to find items. Employees were great.
Daya Puls: Lived near this home depot since it opened. When I asked for help, I received it. That's important.
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3. The Home Depot - Boston
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· 986 reviews
Home Depot, 1213 VFW Pkwy, Boston, MA 02132
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John Lally: The employees that work here have major attitude problems. Thankfully, the Home Depot app and self checkout allow you to mostly avoid them.
Linda M: Not my favorite place
renee bird: Sharing my experience of a RUDE employee that apparently needs to be spoken with behind closed doors. After being yelled at over customers in line today in garden the women then proceeded to tell me not to go back to her area. I have never been so disrespected by a business employee in my life. I'll be calling today to speak with a manager.
ChrisG: This location has suffered for the 20 years I have lived nearby. But in fairness, so has the Lowe’s a half mile away. There are better HD stores in Walpole, Watertown, and Dorchester that stock more and better inventory and have better customer service.
Mr J: Why on earth put the gift cards right in the middle Of the 4 self service checkout stations? You can’t get a cart past someone checking out in the first 2 stations!Update - the gift cards moved to stand in-between the last 2 checkout stations, so if someone is busy there you can't leave!Final update - the gift card rack is back somewhere useful and no longer in the middle of the checkout stations! Way to go!
Lu Gonçalves: Moll of men lol
mike donahue: People are wonderful
E.J. Bing: I have never been so disrespected by an employee in my life. I was looking for weather stripping when an employee was walking down the aisle. I said “excuse me ma’am, do you have this type of weather stripping?” (I showed her the picture on my phone from your website. She asked another employee who stated it was in the aisle I was in. I kept looking and a minute later, she told me to check the aisle next to it, which I believe had pneumatic nail guns. I looked and of course it wasn’t there so I went back to the original aisle. She looked at me again, ROLLED HER EYES AT ME, and said in an extremely disrespectful manner, “I DON’T HAVE TIME FOR THIS, YOU NEED TO FIND IT YOURSELF.” My jaw dropped. I couldn’t believe what I just heard. It took every ounce of my composure to not scream in her face who she thought she was talking to like that. I bit my tongue and asked the female employee in the paint department who went out of her way to search the computer to find it. Turns out that particular brand is only available on your website. I thanked her and went to get the original employees name. She was manning the self checkout but her name was not written on her smock. I’m making sure to document this in writing and will be contacting the manager by phone.
John de Lellis: Above and beyond to help me find what I needed. T. Kelley was a great help!
Sarah Napadensky: All diy building necessities
Juan baez: Budn lugar
Inessa Madorsky: Excellent customer service! Special thanks to Kevin, a brilliant and kind associate who helped us with loading an oversized purchase in our SUV.
Gina: Home depot is always a great place to find what you need for your home and other things. You can not ever go wrong shopping there.
Robert Prodigalidad: It's my Toy store,
Wilfredo f. Rivera y Ramos: Lacks the things I need, every time I go I walk out empty handed
carlos suazo: All for the house
Rob Hnasko: They sell stuff you need.
Yanick St louis: Great place to shop
Gregoire Dorfeuille: Staff is very helpful and I normally find the items that I'm looking for with no problem.
Jam l: Clean and Great selection!!!
chris Winston: Couldn't find nobody to help me was a pain in the butt
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4. The Home Depot - Framingham
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· 1177 reviews
339 Speen St, Natick, MA 01760
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S W: Home Depot as usual-clean, good parking, and usually someone is around to help. This is my go to Home Depot, but these days I prefer the smaller neighborhood hardware stores.
iM FOCUS Man: There was an issue with another customer & I purchases. Madison the manager made all the appropriate adjustments and returns based on our CC information. She was able to address everything on site even though the credit card wasn’t physically in hand. A+ for her superior customer service.
Wanderley Cilira: Material pra construção em geral , horta, fazenda e muito mais.
Chantelle Dias: I buy a new plant from here at least twice a week! Amazing selection EVERY TIME!
Charles Griffith: Quick if you know where in the store to go
Jimmy Gaston: Very good employees and professional people
Ok And: Probably one of the worst Home Depot locations I’ve visited, only went in to grab a Milwaukee tumbler, asked an older heavyset Caucasian gentleman, with glasses, where I can find them, was quickly given attitude before I can ask the question. I ended up finding it on my own, customer service is at an all time low.
Austin Lentsch: It’s got what you need, what else is there to say? You know it, you love it, and you’ll be back again after you remeasure that drawer that you forgot you should measure before you go to the store.
abhishek singh: Great staff, good prices and lot of options.
Michael Lee: Went in for a do it yourself project. John C. from lumber was very helpful and some accommodating. If there were more employees like him I would give this a 10 star.
Tim M: Is the Husky lifetime warranty no longer honored in store? I went to this Natick store tonight to exchange 2 broken Husky flashlights. These came with a lifetime warranty that reads (from PDF on HD website) "Lifetime Warranty" -"If your Husky product ever fails, bring it back and we will replace it free." I even brought a paper copy of the PDF warranty file but Dave at Customer Service desk would have none of it and told me that unless the item is under 90 days old (it isn't) then it is between me and the manufacturer and I need to call the Husky 800 #.It's very disappointing to spend time driving there, picking out the lowest price Husky replacement, discussing it, driving back, all to learn that although HD still sells Husky flashlights in packaging that has the above verbiage about bringing it back for free replacement, that it isn't honored.
Madhu Raman: Love it. Our go to place for puppy socializing training! And, of course home fixture stuff
Anastas Dancha: Like most other Home Depots, if you into that kinda thing ;)Includes garden center, and offers propane tank exchange program.
Vito Anthony Parisi: The guy in gardens is great he is about 80 and knows where everything is in his department
Ania Scott: Dean at this Home Depot is a complete rockstar! He is beyond helpful and patient! Dean helped us find a window blinds solution for our home and saved us money in the process by identifying a Black Friday sale that would work in our favor! He sold us the blinds and did all of this over the phone while we were across the country.Unbelievable customer service and product knowledge! We'll keep shopping at this Home Depot just to keep working with Dean! Thanks!
Abby Biser: Lots of available staff ready to help...without being in my face. 😊 Fast & easy checkout even on Black Friday weekend. Great variety!
Courtney G: Hire people that don't roll their eyes when you need to ask for help. Why have so many employees if no one wants to help a customer....
Roman Dremov: The store was going downhill in the last few years. I understand COVID and inflation kicked in, but still. Empty shelves, dirty parking lot, missing and not knowledgeable staff. And they keep moving things around, so finding something is an exercise in frustration. Despite inflated prices many basic plumbing and electrical items are of lower quality. Many things which were previously made of metal are now plastic. And plastic items are now made of even thinner plastic, making them basically disposable. At the same time prices went up, so the pack of 3 saw blades is now reduced to the set of 2 while the price is the same, making it 30% more expensive. Many items are not in stock, e.g. regular windshield fluid is often oos. The list goes on and on. I hope HD management will correct this.
MatrixStuff: Wanted to give a shout out to Kenny in Tool Rentals for being the friendliest HomeDepot Employee I've ever encountered!
José Carlos: Excellent
Luis Cardenas: Es el sitio e las herramientas y las cosas de casa, los servicios , los arreglos y mucho más, gran surtido.Tienen venta de matas, alimentos para mascotas y un montón de servicios para la construcción y remodelación de casa.Muy agradable ir allá a comprar algunas cosas.
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5. The Home Depot - Salem
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· 1116 reviews
50 Traders Way, Salem, MA 01970
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Vicki Kirkpatrick: love this place!
Jeannette Dennis: Great service and inventory found what we needed !
Kirill Lopashinov: Regular home depot. Poor stock, store stuff ppl are high or too old, so you'll never get any help even if you find 'em.
Tri-Value Consultants: It's a good place to go however it always seems that the one thing that I'm looking for is not on the shelf. They have however got much better at restocking, and got an extra star for that
Eddy Rodriguez: Good price and good merchandise
Claudio Figueredo: very good
Artan Birko: Nice store. Stuff is very helpful.
Stevie Bell: Special Thanks to a few of the great workers at Salem Home Depot in The electrical Dept. in flooring, in paint, in lumber. Hardware and key makers. The home Depot in Salem breaks the mold. They have great help,, greatcworkers in svery Dept. in the store. Muzt be the water.) Seriously though, its true. A very special Thank you to Everton who goes out of his way everytime to help me at the store no matter what my project may be. Everton is personable, energetic, indeed strong, knowledgeable, skilled, and truly enjoys helping others with no ulterior motive whatsoever. A rare quality in today's world. Everton thankyou for your help for years now, but most of all Thank you for the great gift of your friendship. Everton us a 10 star employee in my book.
MASS OFF-ROAD: Well stocked pretty busy
Robert Rogers: Good people good buisness
Donald Wood: Loads of parking. Auto check with staffing help. Helpful staff.Very bid store that isn't particularly easy to navigate quickly.
Mark: They always have what you need. Staff are super healpful
Maureen Clare: Always a pleasure.
Jack Carr: Easy place to go
Scott Perry: Bought a fridge. Received a 6AM-8PM delivery window so had to take a day off work. Fridge arrived damaged. HD offered me a weak $115 to which I begrudgingly accepted. Then the delivery crew refused to carry up the stairs. I have never had a home Depot delivery go smoothly so this is the last one I'll attempt.
Kelvin W: Had everything I needed
My Flowers: I went to get a smoke detector. I got one.
Susan Zangari: Good for small hard to items.
Paul Mahoney: Good store for chemicals. Raised prices that's a given.
Oussama Mediouni: I enjoy my visits to HD. I go "nuts" when I can't find what I'm looking for, but the staff are always offering to help.
Paula Hynes: Went to get some plumbing supplies, people were knowledgeable and quite helpful.
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6. The Home Depot - Saugus
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· 887 reviews
564 Broadway, Saugus, MA 01906
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W P: Not bad....
Tania Green: Another Update for April 2023 below:Tony is a MASTER at lawn care. I have been seeing progress with my lawn and when I have a question, Tony is there tohelp me through it all. I’ve been back three times over the last month and I specifically go when I know Tony will be there. Appreciate all the help! He goes the extra mile!Review from April 2023:Well, I went back to Home Depot yesterday for a couple reasons: soil for raised beds and more lawn care. I searched for Tony and to my delight he was there caring for indoor plants. This man is a well of knowledge, is exceptionally generous in explaining everything and answering every last question I have, and is willing to go above and beyond to make sure I leave feeling confident that I’ll be able to take the supplies I just purchased and optimally use them for my Home Improvement. He also is a team player and makes his team members feel awesome which makes the whole experience so uplifting. Home Depot regional and Corporate, you should 100% out Tony in a TV ad. Run a whole campaign around the employees across the country who make a difference in your stores. What a gem he is!Review from August 2022:Just came back from this store after a long day of people not doing their jobs or being helpful. I walked into Home Depot and met Anna who was like a Home Depot angel of mercy. Anna knew exactly what I needed to do to plant seed for my lawn, showed me everything I needed, and went the extra mile to make me feel confident that I can do this on my own. Thank you, Anna!
Bruno Almeida: Honestly no real complaints had a good and easy time finding things as the employees are helpful. Had an employee that wasnt to sure where an item was and they still attempted to help me find what I was looking for and we succeeded that earns 5* in my book.
Bobby Orr: This store is a lot better than the one in Salem Massachusetts. The head security mall cop Russell Jones is a BIGOT and hates white men. He sets them up to get arrested.
Paul Napolitano: Great customer service.
Tri-Value Consultants: They are getting better at keeping the shelves stocked.And the guy that runs the plumbing aisle really knows his stuff and is one of the reasons why I always go here for plumbing parts
SLY SPY: This is my home depot near my house route one Peabody very nice people at work they are always willing to
Jacques-Arthur Fatal: Unless you know what you're looking for, don't expect much help...
fabio bezerra: very good service!
Nancy Pierce: The man was very helpful finding me ceiling paint. I wish I got his name. This interior ceiling paint by Behr is the best paint I've ever bought. The woman at cashier was so friendly. This is at Saugus store
Walter El mismo: Do not go buy wire at this place no one cares about your time. You’re waiting for more than 20 minutes go find a different place.
Roy Clem: Would be a better rating if they were more knowledgeable on the products that are sold in their OWN DEPARTMENT
Terri Walter: Great all in one home improvement store.
CTF Plumbing Heating (Flick): Rte 1 is horrible road rage
Jimmy T: Has most things you may need.
R B: Picked up online order at locker, very easy. They didn't put items in bag making it awkward to transport to vehicle.
Kim Tobey: Always satisfied!! Great helpers...lotsa cool stuff!!!
nb bajramo: Online shopping is for convenience and Home Depot as company and Saugus store has failed in full. Company offers services online and store does not know about it, and when you show them they say sorry but go do it yourself (tainted paint). Same was for the on the phone customer service, sorry we can’t help you go in the store and find out yourself. I don’t even know why I am giving them 2 star.
Benja〽in Galindo: Me gusta pasar tiempo en esta tienda por sus ofertas de siempre
Robert Diflumeri: I would recommend going to harbor freight for almost everything because of the price difference but home Depot is still pretty solid. Prices could be a lot cheaper and the employees are a 50 50. Most of the guys that work there are really calm helpful and level headed but most of the women who work here act like you're asking the world of them when you ask a simple question.
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7. The Home Depot - Quincy
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· 970 reviews
465 Centre St, Quincy, MA 02169
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K Smith: Update: I went for some wire and absolutely no one was available. I went to customer service where they called someone to assist me and STILL no one showed. I asked a different employee for help who told me the person I needed was in the next aisle. When I went to see, there was no one and he ran off to AVOID helping me. I asked a 3rd employee who looked around and informed me the person responsible for the area was probably on break. I eventually found a manager, where I was finally helped, almost 15 minutes later. She was polite and gave me a discount, but still dropped 2 stars.1/2023 Kimberly in the paint department was a great help. She was extremely polite and answered all of my questions thoroughly. She was a pleasure.
Prevail construction Hardscape: What can I say is home Depot!
John Mckinnon: Great store, poor management.Employees not in uniform , some just walking around doing absolutely nothing to help customers.
homam sengaba: Not what it used to be
Sina Mandalinci: No need to say but the inventory is huge. Most retailers have been devastated by online sales and the slow traffic reflects in their personnel, but not home depo. The place is buzzing even at 8:00 in the morning.
Vitali Valeuka: I am already tired of low-quality goods, there is always something that does not work, or something of poor quality. They take advantage of the fact that people do not have the time and energy to return or write bad reviews about a low-quality tavar.
dwain thompson: It's has a lot of stuff and employees very helpfull
Chris Bailey: Found all the stuff, line moved fast, good covid safety measures.
Gilberto Silva: #sensacional adorei de paixão gosta de lógica acerta essa maravilha: The Home Depot!!
Hank Goldman: Everything was in stock that I wanted but there was no employees available on the floor to assist in finding item and helping with the large and heavy items.
Thuan Tran: The price little concerns.
Zia Siddiqui: Home Depot is a place where all hardware materials are available for building homes. Well organized and good verity of products and sometimes, prices are very reasonable.
Dennis Reddy: The people are great, but look over worked, you can find fabulous deals on tools, guys like there tools.
Robert Timmons: You know why
Emmitt Perry: Great staff good help there
Robert Beaulieu: The staff is AWESOME 😎 I saw this young lady loading mulch into a truck with a smile! She then went out of her way to watch my cart so I could get more products prior to check out! Thank you ❤️😌
Jumbo Fish Brasil: Perfect
Will Do: Don't buy husky tools.Because they said life time warranty and they don't even have the item in stock for replacement and the people in there don't even know they are life time warranty. They even told me that the product not belong to home depot. What a joke...I even told her you guy sell the product.
Salim Ali: Does not hire inmates
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8. The Home Depot - Reading
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· 806 reviews
60 Walkers Brook Dr, Reading, MA 01867
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Victoria Sanchez: Genial. Todos están para ayudar. Pero aún así no encontré lo que necesitaba
Stephen Collins: Had what I needed. Got useful help from employee. surprised, actually.
Fiel Boston USA: Very good 👍
Carlos Mourão: It's a fantastic place to bring your kids every 1st Saturday of the month.
Marc Evans: Casher Robin, was unpleasant, extremely unhelpful and borderline ignorant. My simple question seemed to bother her. On 4/14 9:31am.
Juana Aracena: Exelentes atenciónes
Andrea Mannala: I must give enormous kudos to Christine in the plumbing department!! She was extremely kind and helpful. Her determination and focus along with her pleasant demeanor certainly should be acknowledged!! Thank you!!
Gloria in excelsis Deo C “DeliciouslyNice” Walusimbi: Made a second copy of a key👏👏👏👏
Travis King: Huge Depot, well stocked, cheerful Haitian cashier "Y" at the commercial register. Cleanest and well designed bathroom!
Gardie Pierre: I need to go back for some wood
Lu Gonçalves: Like
Matheus Dematos: Everyone was in a bad mood and simply put, couldn’t help.
Brittany Ross: I had to shoutout the two women who helped me in the paint department, this afternoon. Lindsey and Abby were expert-level knowledgeable and I left feeling fully confident to begin the project of expanding my business.
Bre Dragon: So I went in for help with my lighting, I was helped by 2 people in electrical. The first gentleman very nice but the second guy needs some work with customer service
BrittanyDaniel Wood: Wonderful staff, friendly, personable, cashier Mike was amazing would highly recommend this Home Depot over all else
Sarah Bridgeworth: For a company that prides itself on home improvements you think that they would help you… but know trying to find a light fixture to fit in with my kitchen set up. Guy said he was a pro electrician, guess not since he sold me the wrong thing. Had to ask my electrician to get the correct one for me.
George Cairns: Home depot, it is what it is
Lee Lassow: BIGBOX HARDWARE, Better than the competition in all ways
jonathan hamilton: It's the depot
Zachary Legere: Pretty decent sized home depot
Jerry: Always a good shopping experience.
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9. The Home Depot - Everett
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· 992 reviews
3 Mystic View Rd, Everett, MA 02149
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Yang Sun: I tried to return a bag of soil because there are a lot of flies inside. The staff told me I can only return if it’s unopened full bag. I don’t really understand how I know there are fly inside until I open it? I just throw it in the trash can in the store front.
Govinda Raut: Great collections of home related things including appliances. You can order online and pick up from the store. Lots of choices. No worry about parking. Definitely you love it. I would give five stars if they deliver to home.
Renee J: Lol...what a joke.Asked where my delivery is and they said, "Well you live in Cambridge, so it's hard to park"
Eutaw Street: Outrageously incompletent. I went to this store because the app told me it had the item I needed (quantityt 5) The item showed as in stock, but no one could find it. The guy actually spent time showing me the manifest to defend his predisposition that they didn't have it. Finally, I spotted it on the top rack (not where it was supposed to be). Another 20 min later they brought it down. I told the guy that I only need two not the wholesale pack, to which he wrongfully and without any basis said that they "will charge me for the whole pack (of 6) anyway". What I thought was going to be a quik pick up, took me 1.5 hours.The punch line is that my online order for the same item was cancelled. (No apologies, just a casual occurence). Mind you, I know for a fact that they had 4 more items left (unless someone bought 4 pairs of custom decorative widow shutters in 9 minutes since I saw them). Haha 😄
jonathan hamilton: No one knows anything unbelievable 6 different employees i asked for help and they couldn't or wouldn't help
Health Enthusiast: You don't find everything, the prices can be different at each store location (even when ordered online). There's no membership discount but you can create po references at the terminal in self checkout. They run out of highly popular brass plumbing for fittings, and sometimes are more expensive than specialty stores with restrictive hours like e.w.webb.
Gerson Dias Gomes: Muitas opções de materiais e ferramentas ,maquinaria um sonho
Keira Michenzie: Robb in the paint department was amazing. I went in with my mom and she was having trouble with making a decision on the paint we were buying. Robb was very helpful, knowledgeable, and had a great attitude. Double thumbs up for Robb!!
Lu Gonçalves: Good
Samuel L Webb II: Unfortunately, they don’t carry standard goodman HVAC filter sizes such as the 20 x 22 x 1”. And they were all out of lead paint tests. However, I was able to grab several other items that I needed and the folks working there were very helpful.
Zachary Milligan-Pate: This is my go to Home Depot in the area (vs Chelsea.) Somerville comes a close second. Somerville may be slightly bigger but I find this one has slightly better shelf stock of the things I happen to have needed
ambassador smudge: great home despot... but there is always the chance you'll get trapped there for hours with the terrible traffic exiting situation.Google it in Reddit. it's a real thing!🚗🚗🚗🚗🚗🚗🚗🚗🚗🚗happened to me once and now I'm terrified to return!well, on weekends anyway.super convenient with the Costco and petsmaht and tahghet.but you have been warned.
Michael Ferry: They were very helpful and even cut my wood for me
Michael Philip: Great. Clean. Picks orders and has them ready when other HD location can not do the same. Great customer service.
Mustapha Chakar: Good manager
Mark Tracy: Has most of the tools I’m looking for
Fiel Boston USA: Excelente
Bruno soares699: Good good
Павел: They delivered my paid product to the wrong person, or maybe they just stole it and did not refund anything.
Nancy Maldonado: Hi, EVERYONE working on Home Depot Everett is being so NICE with us EXCEPT the overweight MAN with glasses that works in the kitchen COUNTERTOPS/APPLIANCES section, the guy is INCREDIBLY RUDE we are struggling to get our house done and went to ask for a countertop estimate FIRST OF ALL he is trying to sell us the MOST expensive one and every time we asked for another one he was just bashing our options, I gave him my phone so he could check the measurements and first thing he said: “THAT IS A WEIRD LAYOUT “ after using my phone he just threw it like if it was a piece of trash, it took me so many years to finally decide to buy a new phone and this guy just throw it like if it’s nothing. We also bought a fridge and we were talking to another woman who was really sweet about a delivery issue and this guy came to interrupt to say there is nothing to do about our fridge delivered in the wrong place even if we left instructions, the fridge is blocking our front entrance because there is a chimney in the middle of living-kitchen area that doesn’t let us to place the kitchen where it should be, we are struggling a lot because our house is not done and this guy is just trying to block other employees from helping us with this issue, he even said when we arrived “Now what?!” He really needs a Customer Service Training where someone tells him to be nice and not throwing people belongings. Also I was looking for samples of countertops and he just talk to me like I am a child saying “What are you doing? What are you taking? Don’t take more than 3 samples” It’s extremely frustrated that you are trying to finish your house to have a decent place where to live and he is not helping even if you are not talking to him, he is just “NO NO NO THATS COMPLEX”
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10. The Home Depot - Quincy
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· 814 reviews
177 Willard St, Quincy, MA 02169
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Kweff Dem: 3 days in a row and no one here for electrical services, , I wasted 26 minutes today waiting, and employees walking around al, asked someone to page someone and he walked away , , I spent over 30,000 with you guys, NO MORE
donny y: Jerome the assistant manager likes to yell at people in the parking lot instead of being polite about his request. A little more professionalism would be appreciated.
Sergio Solis Checa: Everything you need for DIY at fait prices. Lots of parking spaces, no waiting to checkout and staff always willing to help
Shivi Datta: Service here sucks. No one wants to work or help do anything. Needed an item which was on the top shelf and after asking 4 different men for help (who all disappeared and never came back) a kind Jamaican woman came over to help and finally got the job done.
Chris Celata: This home Depot is better then most with more options
Dee Yktv: Everytime I shop here a short black lady follow me around every isle I go in. She makes it so obvious she works for lost prevention. It makes me uncomfortable she only follows the black people. I will never go back here
Anna Soskina: It's impossible to reach them over the phone for an ongoing installation project. They keep you on hold for half an hour and then drop the call. Happened multiple times.
A Benn: No problems
DAVID PEREZ: Went to this home depot Today to pick two online orders for two customers. The orders needed to picked and Vincet helped me tremendously.... Vincent, I really appreciate all help you provided to me, God bless...David
wa li: Home Depot is the WORST. Lowe's is MUCH cheaper and better managed. HD doesn't return sales tax?! Inventory low, low quality, and expensive. Employees clearly not treated well and it makes them sour over time. I really hate the Home Depot company.
Donic Reid: Carry a lot of stuff. Good price
Paul McGrath: Ok
Robin “Jarvie” Jarvis: Nothing to complain about. Finally updated their stock to include press fittings.
Michael Joyce: Great store Great prices and staff
Mary Furber: Almost everything i order online arrives broken (two vanity tops, marble tile backsplash). The packaging they arrived in was ridiculous and it was no wonder they arrived broken. Spent weeks waiting for these items very frustrating. Nothing seems to be in stock anymore.
Mariposaccc: This is a great store. Always find what I am looking for.
David: This home depot is a joke every time I come here to make a delivery they're short staffed no one in receiving, and when you call they put you on hold and never gets back to you very disappointed with this particular home depot, either hire people to work or close receiving, you'll wait at least 40 minutes just so they can get someone to assist you in receiving
Patricia Christian: Johanna is one of the most helpful people every time I come and have a question and I see her she is always willing to help,She has great customer service. Thank you Johanna.
Kit Lee: Willard St, QuincyThe service at checkout just bad.when I use the self checkout, the screen pop up a message say "need assit come over" after I scan an item , it happen couple times, so I ask the closest staff for help, but after the second time, the lady who helps me start talking, said "Now I do everything for you already, hope you got your credit card with you, cuz I'm not gonna pay for you", I was like...wow really? The machine pop up the message is my fault? Thx for letting me know not to come to this Home Depot again.
Desmond Kennard: How do you guys accept Apple Pay. Outdated technology
nancy synan: I must say Home Depot isn’t necessarily the best experience usually but ever since they hired this gentleman named John to manage Willard street in Quincy things have definitely changed. I never saw anyone so hard working and pleasant not only to the customers but to his employees as well. I hope Home Depot recognizes his great job! Don’t let him get away.Thank you John for your help today and Merry Christmas to you and your entire family.N.S Quincy Mass
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11. The Home Depot - Chelsea
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· 1062 reviews
1100 Revere Beach Pkwy, Chelsea, MA 02150
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12. The Home Depot - Boston
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· 1706 reviews
5 Allstate Rd, Boston, MA 02125
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13. Pro Desk at The Home Depot - Watertown
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· 6 reviews
615 Arsenal St, Watertown, MA 02472
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14. The Home Depot - Danvers
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· 577 reviews
235 Independence Way, Danvers, MA 01923
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15. The Home Depot - Waltham
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· 1081 reviews
100 1st Ave, Waltham, MA 02451
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16. The Home Depot - Norwood
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· 798 reviews
1415 Bstn, Providence Hwy, Norwood, MA 02062
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17. The Home Depot - Marlborough
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· 721 reviews
701 Boston Post Rd E, Marlborough, MA 01752
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18. The Home Depot - Danvers
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· 569 reviews
92 Newbury St, Danvers, MA 01923
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