Best Hot Water System Supplier Cambridge Near Me

jamal modica: Great work

Paul Sabin: Positive:Professionalism,ResponsivenessFixed a frozen/burst pipe that was in a tricky location in the wall. Professional and fast. Highly recommend!

Arslan Ali Liaqat Liaqat Ali: Highly recommended great work experience.

Peter Sorger: We have used Barrell multiple times on our 100-year old home and always had excellent service. The Barrell team installed a new condensing boiler, extended our heating system, and most recently fully renovated a bathroom. In each case the work with does the highest possible standard and the team was courteous, highly competent, and fully prepared.Service:Heating system installation

C. Yang: I'm a die hard Barrell fan and a customer for over fifteen years. Why? For example, Mike just came by yesterday to tune up our HVAC system. He's clearly an expert, calmly deals with unexpected adversity, and great to work with.Also, when things go awry with poor workmanship Barrell has always expeditiously made us whole. The HQ team is delightful and I always recommend Barrell to friends, family, neighbors and anyone who asks who to go to for plumbing and HVAC work.

Kasi Cruz: I have been using Barrell for years. It's a great plumbing company and I highly recommend them. They come when you need them, their prices are good and they have an excellent workforce. We recently had a major issue that had me in tears. Long story short, we had to replace our main sewer line. Joe Barrell personally came out to examine the issue. A work plan was put in place and carried out in a timely and efficient manner, including coordination with the excavation company they work with. Communication was excellent throughout and they made an extremely stressful and disruptive process much more bearable. They did the work in stages which allowed my tenants and I to continue using water, flushing, etc. Rusty, the man who replaced my pipe, was wonderful as was Joe. I will always be a customer. Thank you Barrell!

Tanya Ucuzian: Very pleased with the service provided by Barrell plumbing! The work was done in a commercial buidling. Everyone I dealt with was professional and delivered what was promised - on time, on budget!They exceeded my expectations and will recommend them to anyone needing their services!

Kaleb Tucker: Critical:ProfessionalismThe plumber stole prescriptions from the medicine cabinet above my sink!

Peter Haviland: Barrell Plumbing installed a 2 mini-split system providing air conditioning as well as heat. We were impressed with how they were able to start and finish the work earlier than they originally quoted.Their workers, plus an outside electrical crew they hired to perform the electrical work, were professional and efficient, especially how they cleaned up after themselves upon leaving.The units have performed above our expectations, especially after experiencing several weeks of hot, humid weather. Now that cooler weather is here, the units provide excellent heat very quickly.We are very satisfied with Barrell Plumbing and would certainly recommend them.Service:Ductless heating A/C services

Stephanie Goodell: A shame this company has employees who don't live up to their promise: "Serving the Boston area for over 50 years, we have built a reputation for high-quality craftsmanship and professional, courteous service." Seriously some of the rudest workers I have had enter my house. Would not use them again when there are so many more competitors on the market. Take your business elsewhere.

Jeff Robbins: They show up on time, do a decent job, for the price they state.While not inexpensive, they are fairly priced and stand by their work. We've had them do simple pipe repairs, hot water heater replacement, and fairly complex gas pipe relocation that involved fussy work due to a joist being in the wrong place.All work done well with no return visits required.

Robert Budding: Positive:Punctuality,Quality,Responsiveness,ValueEveryone that I dealt with was polite and professional. Costs were explained in advance, and my leaking hot water heater was replaced within a few hours of my initial call. Very highly recommended!

Brian Skrocki: The worst

Cheryl Morrissey: I have had last minute 'emergency' plumbing issues at my house. The response time was excellent, and the workers were courteous and efficient.

Walter Fontana: A simple annual maintenance call on a fully functional system, half of which was installed by them the year before: $172 for parts (includes 60 for refrigerant) plus 2.5 hours (!) at $120/hour for a total of $472. Overpriced?

Joan Papendo: Have not written any reviews before but am startled by the negative portrayal of longterm Plumbing and Heating Cambridge firm. I have used other plumbers for emergency and installation jobs and liked them. When it came time to replace our fifty year old furnace we started in researching in spring and chose Barrell. Other plumbers have uniformaly admired their choice of furnace and the workmanship. I would say the reception and scheduling is old school and if you kitchen floor has less than two inches of water ,even charming. No phone tree is a plus to me. That said I think their focus is on contract work. They more than lived up to the job and given our funky house it posed challenges. Crew was professional and they pointed out rebates and helped complete them. They were stellar for the job we needed them for.Only reason I did not give them five is I don't like to gush and they are as New Englanders, not likely to want me to. Note:. They are closed on weekends, not a problem for me but it is a tip off for their focus.

Christian Symonds: After pricing around for a water heater replacement, I decided to go with Barrell because the price they quoted was pretty much the same as what other companies were charging and they were already familiar with our building. But when I subsequently spoke with the 'dispatcher' to schedule the install, she said the price would actually be $500 higher than the original quote. Obviously I did not go through with this company doing the work. Not sure why they would quote me one price (which I confirmed on a 2nd call) just to have them raise the price by $500 when I go to schedule.

William Burke: After a few bad experiences, I stopped using them. They take forever and are always trying to charge for unnecessary work. I'm ok with being ripped off a little bit - all workmen do that - but these guys take it to another level.

Dan Thsui: Barrell Plumbing is the worst service provider I have ever encountered. The receptionist is so rude and unprofessional. She slammed the phone while I was trying to explain to her that I never received any confirmation of appointment, so they should not charge me as there was never an agreement of order. I got not only excellent services from another provider, but also email confirmation and introduction of the team that would be working on my order. I received further email follow up from that provider to ensure I was satisfied with their service. It's like day and night compared to what I got from Barrell: rude receptionists (a woman and a man), no confirmation of appointment, $165 bill for dispatch fee and labor charge while they did not perform any services. I don't know how they can live with themselves charging people for nothing.

Min Gyo KOO (구민교): Not reliable. The plumber didn't show up at all on the scheduled date. I called the office to see if s/he was coming late. The person who answered the phone almost yelled at me that I didn't receive her calls to my home phone. It was unfortunate that I missed her calls, but I was never told that she would make a confirmation call before their crew shows up. I was expecting the plumber, not her call. Don't want to deal with these people again.

Conor Dennehy: If I could give zero stars, I would. Tim, who is also the service manager, and his apprentice came to my restaurant on an emergency service call. They did diagnostics and told me the issue was the thermopile and definitely not the gas valve. They called one company to try to get the part and said they couldn’t get it until next week. In a restaurant, you are required to have hot water to operate so this essentially would mean closing the business through the weekend. When asked if there was a universal part that could be used to patch up the issue, Tim hastily told me that if there was anything that could be done, he’d do it. He “called the only company that carries parts”, for my water heater and they’d said the product wasn’t available. He basically told me that even if there was a work around, what was he going to do, drive around to several places in hopes that he could find something that would work? They then left and gave me a tough luck kinda speech saying they’d be back next week. Cut to one hour later when another company came and installed a universal thermopile that was easily picked up. Upon installing this part, it was learned that the gas valve was an issue as well. They then stayed and fixed the issue for me after Pann said it couldn’t be done and Tim couldn’t be bothered to try to actually help us. This was a Friday afternoon and my sense was they just wanted to be done for the day and didn’t want to out in the work. Avoid this company at all costs.Service:Water heater repair

Michael Yaffe: Another excellent experience with Pann Home Services. Our furnace was on it’s last legs…still working but inefficient and quite old. Frank and Tim from Pann suggested we replace it now rather than wait for a failure in the middle of winter in Boston. They did a masterful job, coordinated all the work and were a pleasure to deal with. Pann may not be the least expensive but they are top grade and extremely professional!Service:Repair HVAC

Stuart Price: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValuePann did a great job! I will use again for future reds.Services:Faucet installation,Repair HVAC

Erin C: The team was so great - willing to schedule and come at short notice, reasonable fee for the visit, quick diagnostic, quote, and repair - everything was done in a couple hours and I am so happy with the service. Also great people who explained my options and were so friendly and professional.Will use them again for sureService:Plumbing leak repair

Pamela Silver: Service:Water heater installationPositive:Professionalism,Punctuality,Responsiveness

Hilary Hopkins: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValueCame promptly. Explained everything and showed me what they were doing. Courteous and friendly. Dependable.Services:Repair HVAC,HVAC system maintenance

Mark Boswell: Positive:Professionalism,Punctuality,Quality,ResponsivenessTim and team performed thorough maintenance and filter replacement for my Navien combo boiler. I continue to appreciate their thoughtfulness, guidance, and efficient service.Services:Faucet repair,Water heater installation

Ann Coyne: Positive:Professionalism,Punctuality,QualityTim was absolutely wonderful. He can come to my house anytime!Service:Plumbing pipe repair

Vannessa C.: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValueNew boiler installation. I have used this co. for years. Kyle, Tim and Frank did a great job this time around. Professional, knowlegeable, arrive on time and good customer service; reliable with no hassles. (A bit more expensive than others, but definitely worth the money). Thanks again!

Joe Furugori: Positive:Professionalism,Punctuality,ResponsivenessJosh and Alex arrived promptly and were very clear about the work that was to be done and what the cost would be. Replacement of our water heater was completed as projected and they were certain to test before leaving. Very satisfied and would use again.Service:Water heater repair

Beth Vitale: Service:Water heater installationPositive:Professionalism,Responsiveness

Jeanette Douglas: We have a shower that hadn't been used in years. It was leaking and no hot water was available. Matt arrived on time, assessed the problems and gave us an estimate. He explained each issue, and each item on the estimate. He was very professional, friendly and didn't pressure us into extras or anything more than we expected. Matt was efficient and wore his mask the entire time too, which was appreciated. We are happy with the work that was performed; our shower is up and running fine and we believe the cost was fair. We have used Pann Home Services several times over many years. They are dependable, responsive and timely. We have never been disappointed with their work.Service:Shower repair

James Pileeki: I needed a new combo water heater installed. I used Pann Home Services in the past to service my old unit. The company was always very responsive to my needs for repairs of the old system. The trust Pann built with me was the reason I chose them to install my new system. The technicians, Tim B, Kyle and Grant were very professional and took care to respect my property. They were prompt in arriving each day and were careful to clean up the work area at the end of each day. Tim was very thorough in explaining the work to be done. He answered all my questions about the new combo heating system. I am very happy with the work they did.Service:Water heater installation

Sharon Church: Positive:Professionalism,Quality,ResponsivenessPann Home Services has knowledgeable, kind, and professional workers who show up on time, give great advice, and do quality work. Scheduling through the office staff is easy and pleasant. All around a great company!Services:Water heater installation,Faucet installation,HVAC system maintenance

Andy Price: Positive:Professionalism,QualityPlumbers did a thorough job and showed me their work after completing each task for my approval. They wore masks at my request and always wear paper booties over their shoes to keep my house clean.Services:Toilet repair,Shower repair,Garbage disposal installation

Margaret Hume: Positive:Responsivenessreplacement of water shut-off valve

Dawn Parker (aim): Positive:Professionalism,Punctuality,QualityReliable, friendlyServices:Shower repair,Plumbing leak detection

Ronald Jackson: Tim and his colleague were great! They were knowledgeable and explained the work they would perform. They were diligent in following up, and they completed the work within the time frame they said they would. I couldn’t have asked for a more professional experience.Keefe ClemonsServices:Water heater installation,Plumbing pipe repair

M K: Service:Water heater repairPositive:Professionalism,Punctuality,Quality,Responsiveness

Bruce Petschek: Services:Plumbing leak detection,Plumbing pipe repair,Water heater installationPositive:Professionalism,Punctuality,Quality,Responsiveness,Value

Verónica Meléndez.•.: Nice place

Markus Mobius: These guys are the best! They are super helpful and uncomplicated.

Esther Miller: Super helpful staff. This place have all the tiny brass fittings you could ask for and, if they are the incorrect size, you can return them!

Venkat Narayanan: Sorry I did not explain why I gave a 5 star rating. Here is why.I went there for a part that was very difficult to find (three different hardware stores). The staff (a lady and a gentlemen) spent like 20 to 30 minutes finding the right part for me, after browsing thru different vendors' catalogs and made a special order with overnight turn around. Service like this, is what keeps bringing business back over and over. Thanks

Derek Quintal: Cool.

Katherine Chin: I have to say, this place has the best customer service, prompt delivery, patient and helpful answers to all my questions. Metpipe made my home renovation process better. Paula Conway is the absolute best and a pleasure to work with!

Matt Hoey: I’m a homeowner who needed a replacement for an old shower faucet and they treated me like a customer that was ordering thousands of dollars in items. Jane the parts manager saved the day for us. The gentleman who answered my call was friendly and the other who ran my order outside (COVID) was friendly too. These are stressful times and this experience wasn’t at all. I highly recommend looking to this company for your needs.

Robert Fopiano: Great service. Knowledgeable people that are helpful.

Matthew Hannigan: The one and only place that has great service great prices and even better people behind the counter

Don Lao: Best plumbing supply around town

harry murphy: Much more efficient

Danielle Hodgkins: The staff is amazing there.

Garson Hall: Great new building. Awesome staff

Dustin Kee: Great customer service and friendly staff. Well stocked and knowledgeable about all things plumbing.

Pete Valle: Was stumped by a problem with my p trap and these guys were super helpful listening to my issue and getting me to a solution.

Steven Fournier: Impressive place

Peter Lumenello: I had a job to do there for the company I work for

Juan Carlos Bermudez: God

Stephen: All your plumbing problems solved