Best Motorcycle Shop Cambridge Near Me

Chamoun Nasr: Ask for BrianHe will make you aCustomer for Life!!!!

charles casella: Service with a smile.

Colin Piper: This place is great for anything related to BMW motorcycles. If they don't have what you need in stock, they'll get it for you quickly.

Eric Ward: I shopped around when looking for my brand new BMW R9T and this dealer was the only one that had the bike I was looking for in stock. The sales staff (Bob and Brian) were very accommodating over the phone and the same way in person when I arrived to purchase the bike. They provided me with a great price and delivered the bike to my house in an enclosed trailer shortly thereafter. The sales team (including Jon the sales manager) did everything they could to ensure I was 100% satisfied with my purchase. I will be continuing my business with them in the future for my next motorcycle purchase. I recommend giving this dealer a chance to earn your business prior to committing to another dealer.

Rigoberto Batres: Muy bueno, tiene muchas variedades de motos. Y tiene una persona bilingüe.

Henry J.: Friendly, helpful staff

Todor Buhov: Love this place!!

brian buglio: Traveling through Massachusetts figured I would stop for a front tire and oil change. However the worker at the parts counter was so ignorant and rude. I left and will give someone else my business that won't talk down to me.

Kevin Brant: 3 years later, and still no bike. Not sure they are even in business anymore? Goodbye 500 bucks.

Charlie Caron: I dropped my bike off here for a minor tune-up over a month ago, after a couple emails over the first two weeks they have completely stopped responding to calls and emails. I've now sent 8 unanswered emails and have had to make a scheduled move out of state (that they were aware of) without my bike. It's also impossible for any of my friends to go in the store to check because hours are constantly changing and they always seem to be closed. I don't care about the repair anymore, I would just like to get my bike back!

Nicholas Dow: I bought a bike from them over three years ago. On the way back to school my mom reminded me that I have bike at school that has never worked right, and asked why I never returned it. The bike delivery is so delayed that students get the bike when they are so busy that they don't have time to return it or it's the middle of summer. I ordered the bike at the beginning of the year and it was delivered in the dead of winter during finals season.The quality of the bike was bad. You can probably get something better from Walmart.

Geo P: Scam shop

Steven Cohen: Don't expect much. They don't have in-house mechanics so you can't get a quick check before deciding on a service. Fine place to buy stuff, just don't service your bike there.

Voy Lewis: 3 Years Later, Still STAY AWAY! Please stay far away from Crimson bikes. I bought a bike from them in June that I was supposed to get in July of 2020!! They finally offered me a refund in October which they keep giving me the run around and it is now JULY and I haven't got my money which I worked hard for or the bike which was supposed to be a gift... This company is not trustworthy. I advise anyone reading this to stay away from this company. I'll update this review if I get my money back... which is all I want.Edit: it's now 2022 and they have not refunded or reached out to me. This place is a scam, stay away.

Sullymar Torres: Never received my bike neither money back!!They are a fraud!!

Andrew Hanley: Incredibly rude as always, never open on time. Sucks this is one of the only bike shops in Harvard

Manfred Phemister: Excellent customer service, great value!

Tizzy Beck: First time leaving a review for a bike shop. The absolute worst interaction I have ever had in my life. Awful awful customer service. I champion small businesses, however I hope this one closes down.

Samuel Bosch: I don't know what's happening with this them, but they seem to have gone out of business. I went there like 5 times during their normal opening times, and there is nobody there. At least put a sign up that the store is closed...

Mei Smyers: NEVER RECEIVED A BIKE OR A REFUNDI placed an order for a bike over 2 years ago. After a few days I was able to get a bike elsewhere so I decided to cancel my order with Crimson Bikes. They said they could provide me a refund and then a refund never came and they stopped responding to my emails. DO NOT ORDER FROM HERE!After 2 years they recently contacted me saying they are currently in a legal battle (21-10278-JEB in the Courts of MA). I don't know when this will be resolved or if I will ever get a refund.

Nat Tarbox: Was able to drop off my bike for a simple repair and get it back 30 minutes later. Lot of shops in the area have 2+ week wait times for service, so really appreciated being able to get that done.

Kathi Tighe: I'm sadly changing my positive review of Crimson Bikes to a negative review. I took my bike there a long time ago and had a great experience. Recently my spouse took his bike in for simple repairs based, on my glowing recommendation. He was given a date by which the repairs would be complete, but that date came and went with no progress to complete the repairs. He contacted the shop numerous times, and each time was told they 'hadn't begun working on it, but would start today'. After several such delays, my spouse decided to take his bike back without the repairs. This is sad - there's no reason for such poor customer service!

Katie Rivero: Awful company. I ordered my bike online in August of 2020. Kept getting told there were delays due to covid. Understandable. Months and months passed and still no delivery update. Finally decided to ask for a refund to which they stated they could not provide and I needed to go through my CC company. Well too much time had passed for that to happen. They have since stopped responding to emails and no on at the store knows anything about online orders. Horrible customer service. Do NOT buy from them!

Gerben Scherpbier: I'm so grateful to Daisy who helped me find and order a unique part that I was struggling to find elsewhere. The staff went out of their way to help me find a solution-- many thanks!

TK Vasbinder: This is a terrible company to do business with. Dont do it. Today is 01/06/2021. Guess when i ordered my bikes? 8/27/2020 and i dont have them yet. If you want your money back you will have to get a form from them and take it to your bank and dispute the charges. I would like to tell all, but its too much to type. I have wasted enough of my time dealing with company. UPDATE 04 January 2022, no bike and now they are in arbitration and no refunds and no bike. This company is a scam for online orders. They have had $500 of my money since August 27, 2020. DO NOT ORDER FROM THIS COMPANY!!

Swetamber Das: Staffs are nice and friendly. They helped me to choose the perfect bike per my requirements and budget. It's also a great place for tune-ups and repairs. I highly recommend Crimson bikes.

Raul Duarte Gonzalez: Don't trust their time estimates for repairs and tune-ups. In fact, if you don't follow up with them they might even forget to put your bike in the queue and your bike waits at their building without any use. I was promised that the bike would be serviced in time before I leave for the holidays. I come back to them 2 days after when they promised me they would get it done and they mention that the bike was not put in the queue and that I still need to wait more time.If you do end up going here, make sure to follow up with the store in a few hours to make sure they give you a schedule and follow up constantly with them otherwise they will conveniently forget their promised timeTheir repair/tune-up service is OK once they actually get to it. But I am now seriously considering going to another bike repair shop in Cambridge which makes sure to put their bikes on the repair queue and actually keeps their word on their scheduled times

Joshua Arnold: Crooks. Sold me a bike, never delivered, never responded. The worst kind of company. Be warned, stay away.

Bella Tuki: One thing that keeps happening at this place is that you make an appointment, and when you get there, there's no appointment .This happened on more than one occasion. We have 4 bikes, and none of them will ever be taken into this place ever again.The lack of professionalism in this place is evident. They make the error and do nothing to fix the problem. Their inability to honor the appointment that was made two to three weeks prior proves how incapable this place is to conduct business in a professional manner.Good thing they're not the only bike shop in the state. They sure do act like they're the only option.

Donato DiCicco: Greater Boston Motorsports is an exceptional motorcycle dealership that I’ve trusted to service my motorcycles for the past dozen or so years and counting. The service department is top-notch, and Frank is an absolute gem to work with. He's friendly, knowledgeable, and always goes the extra mile to make sure his customers are happy. Whether you're bringing your bike in for routine maintenance or a major repair, Frank will take the time to explain everything to you in plain English, and he'll make sure you understand exactly what's going on every step of the way.The service department is staffed by some of the most knowledgeable and experienced technicians you're likely to find and I’ve never had a bad experience with any annual service or emergency repairs done at this shop. They take great pride in their work, and it shows in the quality of their service.Overall, I can't recommend Greater Boston Motorsports highly enough. If you're in the market for a motorcycle, or just need some service or accessories for your current ride, this is the place to go in the Boston area.

Dragon RI: I didn't personally buy anything from this place. But from what I saw took place with someone I know that did buy a used bike from them, I will never recommend or buy from this place. My friend is new to the biker world and knows very very little about bikes. He traded a bike in to them (which they gave peanuts for) toward another bike that, in my opinion, is a "project" bike and the make and model would be, by several pricing guides, worth 3000. in pristine/excellent condition. The bike that he got has been nothing but headaches right from the start. It has electrical issues causing lights to work sometimes but most time not working. The battery keeps going dead. It needs a stator, rectifier and possibly a starter...it is gonna be checked again to confirm the things it needs. There is rot on some of the components and I am surprised they didn't fall off. Many of the wiring is without the sleeves/wirecovering. It looks like a bike that sat outside for a few years evidenced by the corrosion on much of the chrome parts. It definitely will not pass a state inspection as my dad is a licensed inspector and said it will not pass with faulty lights and wiring. Stay away from these shysters!

Shawn Jordan: Came into the store to look for a part for a scooter. The people at the service desk were really welcoming and one person walked me around to show me where everything was and what floors they were on. It looks small on the outside, but there's much more space on the inside. It's 3 floors, with parts and gear on the 2nd floor and scooters on the 3rd. Unfortunately, parts didn't have what I needed in stock, which were valve stems, but the service counter went back into the shop to look for something that might work for me and I ended up leaving with what I came for in the end. I'll definitely be back again! Next time I'll try and remember names.

scott HARRISON: Great experience, I would suggest if your looking for a motorcycle, go see Brian..

GNIC107: This is for the Service department. I was in the area on a yearly road trip on the bikes with family and friends. I picked up a drywall screw while i was in Bedford. Jimmy (i believe) at Greater Boston was able to squeeze this traveler in for a new tube in my motorcycle tire same day. Chris the tech was awesome. And also if anyone who reads this knows Ernie, please tell him Greg made it home safe. Absolutely check these guys out for your service needs.

Gozzie Usher: Frank & co the best service manager for your motorcycle needs I normally go to the cycles 128 as I live in the North Shore but since Frank moved to GBM Arlington I moved my motorcycle needs there. Great job thank you Frank

Morgan Woods: Took my bike in for an issue I couldn’t diagnose. The staff quickly diagnosed the problem and fixed it within a day! They also took care of a few minor issues that they totally could have charged me for but didn’t.I asked about storing my bike during an upcoming deployment, and they offered to store the bike for as long as I am away for just the standard winter storage fee.These people care about you and your bikes, and I’d highly recommend them to anyone looking for good mechanics and good service!

Henry Waters: Great sales, business office and the service team had everything ready.

Matt Brennan: I wish I could rate -1 star but that's not possible. We've been looking for a particular used bike for several months now, they seem not to last long and when I found one here that wasn't listed an hour earlier I jumped on the "contact us" link. Quickly they responded with an email (from the sales manager, John) and shortly after with a phone call (from a sales person, Bob). They immediately took my $100 refundable deposit and I was ensured that I was THE ONLY INTERESTED party YET.I was willing to pay for the bike upfront in cash and was told that it just came in and they hadn't even looked it over yet so only a deposit was needed and I had FIRST REFUSAL.I called the next day inquiring about the bike and was instructed by Bob that the whole department was out with COVID so they haven't received the bike yet. They were closed for normal business hours the following 2 days, NOT THEIR FAULT, just normal days off. I called the following business day and emailed and never got any information.LONG STORY SHORT...they sold the bike to someone else without telling me...JUST INGORING ME. Took 13 days to get my deposit back...it's only $100 but they didn't hesitate to TAKE IT IMMEDIATLEY.The Attorney General and Better Business Bureau have been contacted.DON'T WASTE YOUR TIME, EFFORTS or MONEY with any of the FIVE dealerships here!

Seth Wonkka: Just purchased a 2022 Suzuki V-Strom 650XT from Brian in sales and everything was smooth and easy! Great experience. If you haven't been here in a few years, they have expanded and have tons of accessories in their second floor space.

Nimrod Sheffer: good experience with the team

Sam Moustafa: Great service department. Frank was fantastic he addressed my needs without having an appointment and I appreciate that very much. He saved me time and they did a great installation

Gb O: 5/5 for the service department.

Jerry Villegas: Called about applying for financing. I was told I'd have to order the bike as they were out of stock. Not an issue for me. I know that demand has been exceeding supply lately. I was then asked how much I was willing to put down. I replied 10%, thinking that was pretty standard. Obviously he didn't like that, because immediately after, this piece of work (I believe his name was Bob O'Brien) hangs up on me. Real classy. Next time, how about you show a prospective customer some respect. If you can't help with a request, do them the courtesy of saying that, instead of just rudely ending the call. Unbelievable. I recommend those of you reading this to do yourselves a favor and get your motorcycle at a shop where the staff genuinely cares and wants to help.

Don Nolin: Been bringing my Moto for a few years now. Happy with the service, perfect location right on the 77.

lucho5557: A1 service

Alexandre Lima: Clean shop area , good customer service.

Lanna Krik: Got recommended to come to this shop, haven’t gone to any other store since. ☺️ It is always busy so please be patient with the sales people!

Christian Delatour: They said they'd get me on a bike by my birthday, they got me on a bike by my birthday!!! Great experience, great guys.

Eirene Kontopoulos: Amazing customer service and I’m absolutely Obsessed with my new bike. Perfect bike to keep up with my two energetic boys all over the city and country! Thank you!

Addie Cullenberg: Stopped in while biking by to get some air in my tires. Charlie wouldn't let me leave until he saw to it that both tires were filled and the brakes/shift cables had been lubricated (all complimentary). Very knowledgable and kindhearted, highly recommend!

David Nurenberg: Friendly, very knowledgable owner - helped me tune up my bike, made minor repairs and upgrades, gave me tips for proper maintenance and operation, even rode the bike around himself to test it...spent over an hour with me even though I wasn't making any major purchases. Would definitely come back when it's time to make one, though.

Julia Gilligan Corsetti: Obsessed with my new bike — and amazing customer experience. Thank you! 10/10!

Olivia Gilligan Corsetti: Great service and selection! Making my purchase was smooth with the awesome customer service. Variety of frames and colors.

Greg Plant: GREAT FIND - Charles was really helpful, I took a bike for a test ride and took it home that day. Would recommend to anyone. Great quality bikes and even better service.

Nicole Woods: Definitely recommend this company for anyone looking to buy a high quality, customizable bike!

Lindsey Smith: I'm in LOVE with my new bike - this place is amazing. So many color options, awesome frame, and durable yet light! Recommend 10 out of 10

Ronnie McNeill: I love my new boston bike! Perfect for getting around cambridge. Awesome family owned busi ess, happy to have them in the neighborhood

Leah: I just bought a new bike from here, and I love it--really good customer service, and a great bike!! You can tell they're really capable & good at what they do.

akhil prasad: Great service!! Friendly staff

Camilo233: Hoy compramos nuestras bicicletas allá, la de mi esposa y la mía, el servicio fue muy bueno y la atención también, ahora esperaremos a esta semana que nos hagan la entrega 👍🏻🚴🏻‍♂️

Alec Waddelow: Solid experience today. Had tubeless installed within 45 mins of arriving at the store. Knowledge mechanic helped answer unrelated questions. Will be coming back for future maintenance work.

Hunter Biliouris: Robbie and the team were extremely helpful getting me setup with a new road bike and gear to get rolling! Very happy with the overall experience!

Alan Alves: 110% Support from Erick and Robbie. (sorry if name spelling it wrong)I went in to buy a new bike. My problem was I was riding a frame too large for my height. Robbie helped me find the perfect bike, explained eevvvvvverything about the bike and answered my questions. Didn't once offer to sell me the bike, just gave me a quote. Which in turn I felt comfortable and made a purchase the very next day. Erick helped me with all questions I had after the bike was assembled and talked to me all about maintenance I needed to be aware of. Great staff. Good looking store, organized and clean.I didn't see anything I disliked.

Spanish Pulga: Clean, professional and courteous staff.

Mark Godek: Staff was super helpful with my bike fit.

Sean Moran: Super friendly and helpful service

Sam Oates: Excellent and friendly service

Maria Voloh: The absolute best shopping experience I’ve had. I was looking for a bike that was fast and light, with manual groupset but with an integrated cockpit and Trek Cambridge had the right bike for me. They even accepted a return on a trek bike I purchased elsewhere and credited the full amount towards the new bike. Will 100% be back and recommend them to all my rider friends.

Amanda Rychel: Excellent service department. Fair pricing, quality work, fast turnaround. They will work on any bike - non-Trek and cargo bike friendly.

Drew Zuik: I am a huge fan of the products and the service that I have received at the Trek store location in Cambridge Alewife brook Pkwy. Zack has been truly great when going over what is needed and what not. All of the staff there has been really nice to be honest, I just happen to interact with him on an extensive level because of going over the needs of my bike etc. I have no need to look in any other direction for my biking needs. Thank you much everyone!!

Teddy Svoronos: Incredibly friendly and welcoming, excellent service. I look forward to every time I need to go here!

Tom Judge: Great customer service!!

JOAQUIM DEARAUJO: I have never encountered a more helpful bicycle service department and one so generous with their time. The service technician was willing to perform work on my bike while I waited and spent at least 30 minutes on that work all for NO CHARGE, and they did so on my non-Trek bike!!!

Mark McClary: Had a problem with my rear shock on my 2020 Trek Rail 7 @ 9000 miles, they got a rebuild kit and had me back on the road to continue my quest.

Jackson Vara: Trek Cambridge rocks! One of the best experiences I have ever had at a bike shop. Eric and Addison were extremely helpful and went above and beyond to help me get the parts that I need. 5 stars!

Aaron Diaz: The customer service and service team at Trek Cambridge has been patient, polite, and informative with me. I purchased my bike new In another state before moving here. I now see that my bike was likely not properly assembled. The team at Trek Cambridge has nonetheless helped every step of the way from minor adjustments to honoring warranty. Extremely thankful to be this close to a great and supportive staff. Shout out to Zack and the service team!

Larry Kim: helped my boys get their first bicycles. made adjustments to the training wheels and seats and everything else.

Kayleigh McCabe: Everyone who works at Trek in Cambridge is so kind and knowledgeable!