Best Toiletries Store Cambridge Near Me

Andrew Koenig: Incompetent staff

john payne: Awesome store.

Ilgin Nas: I have come to HATE shopping at this store because there is always some pricing issue at the register. First, they charged me the price of a 6pack of coke instead of a single coke. It took them 3 tries to understand what I was saying & fix it. Then today, I bought an Advil that was supposed to be $5 off, and it rang up at full price. When I asked Barry on the register why, he said I don’t know and I can’t fix it. All he had to do to confirm was to walk to the isle and check the price tag. Should I take pictures of everything I purchase now? He didn’t even think to call a manager and ask. So frustrating, every time. I hope some Walgreens person is reading this.

Michael: Convenient location but doesn’t carry a lot. Shelves always seem to be half-full.

Ale A: Helpful staff, good deals, everything looks organized, good location. 👍

Clark Auklin: smells like ketchup all the time

Scott Seitz: Used to be the best around now is unusable. Nothing is filled hours later, line is chaos, gaurenteed dates are missed. Everyone who works here is nice but badly understaffed.

Bakuuti Obama: They never answer calls been on hold 40 min. Whyyyyy. This is not acceptable.

Daniel Moore: Allergic to answering the phone. Been on hold for an hour and a half. Absolutely ridiculous and so unprofessional. Downright embarrassing

AttorneyWilliam Mansfield: Easy to visit, great value, good customer service

Carla Pinzon: Extremely long wait times. No one ever answers the phone.

Allyssa Meunier: I called over to the pharmacy tonight to see if a blood pressure cuff was there to be picked up for me. My OB/GYN was going to be sending it there but I had told her I should still have mine somewhere around and am not in need of a new one…. As it turns out, I no longer have it and I’m feeling very unwell.. I wanted to check to see if by the off chance it was sent anyways as they did with my last pregnancy. I have an appointment tomorrow and I will be able to request them to send it then if they didn’t already. I was very pleasant when I called. The lady who answered the phone very assertively insisted before she would check if it was there, that this is not something covered by insurance. For my last few pregnancies I’ve been closely followed for preeclampsia and my mass health does cover the blood pressure cuff, I have received one in the past. I politely let her know, that at least for mass health patients, they do.. so that she does not tell this to future patients who may be inquiring. She ended up looking up my information and said no there is not one there to pick up for me and that they had one sent there last year and that “you never even picked it up and you just let it expire”. Then she hung up on me. Now, I did not deeply explain this to her, but since I’m writing about this now I might as well …. The blood pressure cuffs they sell in store start off around $90 and some people could spend their last not knowing that this is fully covered by their insurance….. to further explain, even though I shouldn’t have to….. I delivered in Jan 2021 and for that pregnancy, I received a free blood pressure cuff with an attached stethoscope - paid in full by Masshealth. I delivered again in March of 2022. Because I had been followed for preeclampsia, they sent me another cuff for that pregnancy. No, I never did pick that one up because I had already had the one from my previous pregnancy and I don’t believe in wasting mass health resources if it is not needed just because I can…. Because I did not pick up that last blood pressure cuff that I did not need, she essentially called me a liar as if I have never before received one paid in full by my Masshealth. No one knows everything.. but you have to be both humble and professional enough to understand that you are not always correct. Additionally, if that wasn’t something that she was aware of, or if she did not believe me.. she always could’ve double checked after the fact on her own or with whatever pharmacist she was working with and would have verified the information to be true. Instead she was very rude, impatient, comfortable in her ignorance even and hung up on me. I can’t argue with foolishness. I was polite to her. But I will write it here for everyone to know. I have attached a screenshot I took from the Masshealth website where I circled that it is in fact under their covered medical equipment. After my OB/GYN appointment tomorrow I will ask my provider to send that script over, and I will be sure to attach a picture of my new blood pressure cuff with the amount I pay for it, which should be $0 to this review. I would like to edit to add that the name of the pharmacist who I had this encounter with is Jasmine. I did call back to get her name for the sake of this review. When the phone was handed to her she hung up on me (for the second time) and refused to give me her name. I called back a third time and was able to get it from someone else. As it turns out, she’s a pharmacist.. not even a pharmacists assistant. Unprofessional and unkind characters can come from any position … Coming from the medical field myself, I find her entire conduct to be completely unprofessional and unethical. If you don’t know, medical professionals are actually required by law to provide a name when asked. Whether they want to or not. Have a good night.

SapphireRoses: Employees accused me of stealing and calling the police on me as I was standing in the tampon aisle at 11 pm trying to find my tampons. Incredibly rude and embarrassing. Screw you guys

Milton Chan: Lady working at the Pharmacy alone around 5AM on Thursday(10/13/2022) was super chill and friendly. A real hustler behind the counter as well.

Barbara Garrity: I went in today to get my Covid booster. I had an appointment yesterday, but it was canceled without any notification to me. So I rebooked and went in this morning. The person in the pharmacy was checking in one person ahead of me she took a full 20 minutes to check him in typing on the computer the whole time. Then she proceeded to give him his Covid booster without washing her hands or putting on gloves. I was pretty grossed out and asked her about it and she said her hands were clean. I’m sure that keyboard that is used by everyone behind the counter is highly sanitary. And her hair, too, that she kept running behind her ear. Also, the whole 25 minutes I was there, there was a call waiting for the pharmacy and not one of the three people in the pharmacy would pick up the phone. I couldn’t stomach going through with my booster shot so I left. The only places anywhere near me to rebook are CVS’s. I guess I’m stuck having to go to one of them but I’m not going back to the one at Porter Square.

Rushabh Patel: This location has helping hands right away with you if you stuck with personal check out desk.Friendly staff

Abdiaziz Yassin: Worst customer serviceWorst supervisor Joe

Cai F: Like many people have said, I was shopping normally (mask and all) when the manager(?) appeared out of nowhere and started yelling at me to leave and never come back. Terrifying experience, wish I had checked the reviews before going but I wasn't exactly expecting to enter a PVP zone at a convenience store. God has forsaken this CVS

Kevin Runkle: I attempted to go in and buy a box of masks because all of mine are nasty. I was refused service because I did not have a mask with me. The man behind the counter was extremely rude to me right of the bat before I even saw him he was yelling at me to leave and not come back. I explained to him I don't have masks and I was there to buy them. I went on off hours and would have been the only customer in the store at the time. If I don't have a mask and can't get in the store to buy them where do I go from here.?

Varun Venkatesh: Trashcan group of pharmacists that have no problem putting you on hold for hours on end. Pretty sure I heard one of them giggle before putting me on hold

Pamela Bump: Great place!

Rebecca Meyers: Don't bother calling. They never answer their phone. I've twice waited on hold over half an hour, without reaching an actual person.They are also very unhelpful, even rude, in resolving CVS errors, such as automatically refilling prescriptions at a pharmacy I used once while traveling. This meant I couldn't refill online or by phone tree. So it would have been nice if I they would have picked up the phone any of the times I called, instead of having to make an extra trip just to talk to someone to get it refilled properlyI expect my prescriptions will now automatically refill here, which is unfortunate, as I'd rather not use this store again

N B: The service so bad and couple of worker, one of them supervisor they unfriendly and making fun of other while helping them checkout( Night shift 10/10/21) so disappointed :( :( :(, and I also witnessed other case .

Daniel Franklin: Came for a covid immunization, arrived 30 minutes early to be on time, asked to use the restroom while I wait and was told that it's 'only for patients' and that I'd have to wait until my appointment time to use the facilities. I expect more from a Cambridge location, and suggest going elsewhere if possible.

George Nelson: Where to begin? This CVS has so much character! At this point I recognize many of the employees. Most of them are not to be interacted with unless you are looking to tango! The minute clinic is a hidden gem. I once got my flu shot there and the medical professional on staff was more professional than most people at the doctors office. Kinda amazing. I had so many questions I wanted to ask her, like, how does one end up practicing medicine at a CVS minute clinic, but you really can't do that kind of stuff because people get creeped out. Once bought an umbrella here and it broke quickly. Yeah, should have seen that coming because it was suspiciously cheap. Well it wasn't really suspicious once it broke. Once that happened it all made sense. Also, 40% coupons are where it's at. Basically only go here these days to redeem those. Word to the wise: don't let them talk you into the care pass. That thing is just too much work to make it worth it. Good news is I have a few years supply of a bunch of random products I'll maybe use. Also, the self checkout machines are not to be used under any circumstances! It's not worth it. Those things will cause you to use valuable minutes of your life. All in all, this CVS does what CVS does best, which is staff an interesting cast of characters and sell you CVS type stuff. Where else are you going to find anti-diarrheal medication at 2am? Nowhere, and that's my point.