Best Cable Company Lowell Near Me

Ron Rcgtiger: In and out right quick

David Shaw: Good customer services

charlz rath: worthless. not the store, just generally as an isp

DraMatik Gonzalez: Convenient and resourceful

Jennifer Craig: Great staff super-friendly in and out

Anthony Catizone: If I could do without cable I would 😩

Jaime: How much is the 10G Network?

Azadur Khan: Ms. Carolina of Xfinity, Lowell is professionally sound and very knowledgeable. She addressed all my issues related to Xfinity phones.

Joann Martin: Went in plain st. Storeon News Years day. 5 employees present no customers in store. Woman that approached us seemed to not to not know what upgrading ours phones meant. ? We enquired about iPhone 14 max. Gentleman at desk explained it could be ordered and shipped. We had questions on marked prices. They all were higher than posted on line. They told us online prices were for new customers only. We left saying we'd come back. The customer service was very bad. They could have cared less if we were there or not. VERY disappointed!

Anelyse Piani-Hohmann: Ricky was great. Explained everything in simple terms for me and was very friendly and helpful.

Lennie Luz: Kim Possible is the best

jblair7294: I am sure the employees at this store location are excellent, this review is about Xfinity Internet remote customer service.It is nearly impossible to reach a customer service representative with Xfinity via phone. If you are deciding on an internet service, I urge you to use a different internet provider. It is disgusting the profit these internet providers collect, there is NO EXCUSE why they cannot provide even mediocre customer service.

Michelle Coughlin: Nice store and friendly staff

Breanna “Brea” Lakin: Had a pleasant experience with Gabriel. He was insightful and genuine when helping my Nana and I with her services. Would def. Reccomend.

Oscar Ortega: Service is horrible customer at the store Wait half an hour and there was multiple people doing nothing at the store

Malina Coleone: Honest truth I hate xfinity. They overcharge you, unless you're a new customer that's when you get good deals & promos. I went to cancel my cable services and my experience went smoothly. The workers were nice and friendly. I was helped by Michael S, such a sweet kid.

Anthony Velardi: Michael and Carolina are the best! I went in only to pick up a router for my Wi-Fi, and they set me up with Xfinity mobile to save me $40 a month on my cell phone bill and Wi-Fi service! This has been by far some of the greatest customer service I’ve ever experienced. Carolina was patient and suggested that I bundle my cell service with Wi-Fi to save money, and I’m grateful she took the time to inform me about my options. Michael had great customer service skills, and I’ll be surprised if he isn’t promoted soon - he made this entire process smooth and answered every question I had quickly and with a smile. Thanks again Michael and Carolina!

Theresa Batten: Fast, friendly staff and service.

Vath Na: Ridiculously clueless associates, no clue what they were doing. Update payment on wrong account and refused to look at the email about that changed.

kyle casey: I ordered 3 iPad minis, one didn't work. Went to have it checked out, sat for 2 hours waiting for service. Didn't receive any service, help or otherwise. But be damned if they don't check you in at the door!

????: great cable experience with this company technician was on time explained everything thoroughly very polite love the service

Douglas Rudy: Great company!

general stark: Sub par workmanship, you can tell they are not tradesman; instead, just a fly by night operation doing poor quality work, totally unprofessional and not good for the telecommunication industry.

Jason: Very Nice People !

Rick Adams: Van 138 NH 4752669 passed me on a one lane road, cut me and my family off and brake checked me at 30+ mph, then attempted to flee hitting almost 70mph in a 30mph zone. From what I'm reading this is a common problem across the board for this company. Looking forward to never hearing back, clowns.Ps to the sweetheart michael who made a lopsided review of 5 stars just to complain about reviewers, well bud reviews are here to tell ALL about a company. If theres a slew of psychopath drivers, I'm not going to hire that business because I dont want them on or near my property. I'll report and review that however I choose, even if that includes telling the world publicly what a bad driver you are.

Silva Manning: After months of the television scrambling and shutting off... my cable is finally fixed!! I would recommend J&L Cable.

Matthew Wolf: Just had the driver of van 499 here in PA drive in a lane that turns into a right turn only lane and at the last second cut in front of me (while I am hauling a 16' trailer) without using a turn signal. We travel about another 1/4 mile where he decides to brake and turn again without using a turn signal. TEACH YOUR DRIVERS TO LEARN TO DRIVE. From other posts I am reading this looks like it is a common issue with this company and their drivers.

Airraws Air (Raw): Very amazing people

amy clapsadle: Aweful

Michael Finnegan: No experience, but fed up with a dozen horrible reviews of the company's service because a driver didn't drive up to another's expectations, or parked overnight (not during a service appt) in a restricted area.Rate on service/product. These complaints should be directed to the local office.

Paul Mentor: best company to work for

Mint Roze Media: In agreement with the comment below , yes please stop leaving your vehicle overnight at our complex! People have assigned parking and you continue to park in a spot that's not rightfully yours.

Nicolette Pinnock: Maine License Plate number 2C 1490 please stop coming to people's apartment and leave your service vehicle parked overnight in people's assigned parking spot. Have some common sense. You will get towed next time

Zikh Pekov: Froud people

rachel owens: great cable experience with this company was on time explained everything thoroughly love the service

Zeke Elliott: Great company came out to my house did everything I asked explained how everything works very polite

Gregory Pronovost: I don't know ow about their service, but their drivers are menaces.

Keven Elliott: This Comapny is horrible. I had a technician show up this morning and he was completely rude he told me he had knocked on my door which he had not becuase I was sitting on the other side of it waiting for him. When he entered my apartment he said "Oh I never even knocked on this door i knocked on the one downstairs, he said he had called I did not have one missed call either. then once he came in he didnt have access to the utility closet at which point my we called the landlord and he said that he would be able to be here in 10 minutes at which point the tech said that he would have to reschedule, then my landlord said you cant wait ten minutes? The tech then started to argue with my landlord and my landlord was able to convince him to stay and wait for him to show up. I would not reccomend this company to anyone they are horrible and do not know the meaning of customer service.

Kyle Kuzo: Hands down the worst cable contractor out there. Management is a joke, pay sucks, bribe their way into contracts, horrible communication. They need to go! Stay aware!!!!

Juan Carrion: Sucks

Carlos Asmat: We had a great experience with the Rod who set up our Wi-Fi and fixed speed issues. He was knowledgeable, patient, and efficient, and ensured that everything was working correctly. I highly recommend his services.

Richard Latour: 5 stars for Merrimack Valley Wi-Fi Pros. I was having some issues with my Wi-Fi in a small 1,000sq ft. home. I had a router and an extender installed by my cable / internet company because I was experiencing what I thought was a weak signal and my kids were experiencing issues while gaming as well. My cable provider showed me the signal strengths and everything looked good yet the issue continued.A friend suggested reaching out to Merrimack Valley Wi-Fi Pros as they had helped him with a similar issue. Scheduling an appointment was quick and easy and they were professional throughout the entire process. The technician arrived early on the day of my appointment and explained to me in detail what to expect from his visit. He checked the signal strength both inside and outside my home. After his assessment of my signal strength he too was getting the same strong signal strengths as my cable provider had shown me before. But, the technician did find an issue with what’s called ”the handoff” which he explained why I was experiencing Wi-Fi issues with my kids gaming and performance in other areas of the home.He also explained “The handoff” is how a system handles the transfer of data and if it’s not seamless would cause the issues that I have been having. I’m not very tech savvy, so I’m paraphrasing all this but the technician explained the process to me in a way I could understand on how he could remedy the issue by installing a mesh system and this would make our Wi-Fi seamless throughout the home.I agreed to move forward with the install and he did the install that day. The equipment he installed blended in with my existing electronics and T.V. nothing was big or bulky and the install didn’t take much time at all. He explained I should no longer experience the “handoff issue” and I should expect excellent Wi-Fi coverage and performance with the newly installed mesh system.Since the install my kids are no longer complaining about the Wi-Fi while gaming and I noticed there’s no longer dead spots anywhere in the house. I never write reviews but felt I needed to, especially in a day and age when you call your cable provider for a repair or troubleshoot and you’re waiting on hold for 20 minutes or longer just to speak with a live person. When you finally get a live person and make an appointment they give you an arrival time of “between 1pm-4pm”.I was so impressed with the entire process from start to finish with Merrimack Valley Wi-Fi Pros and how professional they were, that I felt the need to share with others my experience looking for help with their Wi-Fi.

Tom Zelem: We had some major Wifi issues in our house that became a huge problem when working from home. Rod came in and did a survey and made it very clear where we were lacking and what we could do to improve the situation. He also came prepared with the neccesary equipment to impliment the wifi improvement plan same day. We now have no dead zones and can work from home with confidence that we will have reliable internet in every room. If you are having issues with your wifi at home, call Rod, it was worth the investment.

John Korpics: Rod was terrific! He has been building networks for thirty years, and doesn't waste time with substandard solutions or cheap equipment. After years of my own feeble attempts to solve my spotty WiFi problems by purchasing the wrong equipment and limping along by using my phone as a hot spot, I finally have the WiFi network I deserve. I have excellent coverage in my attic, on my porch, in my basement, and I could probably get a signal at the diner down the street! 5 stars!

Mark Engelberg: Called MVWFP a few weeks ago after getting frustrated with the poor wifi performance in our 3,500 sf house, and hearing my wife continuously complain. All installed by me originally over the years, including hardwired gigabit Ethernet plus WiFi. Dead zones everywhere in the house and hardwired connections that weren’t working.Rod responded quickly to my booking appointment on his website, and came in on the agreed date.As I knew, it was a mess. Took two days to straighten it all out including producing “heat maps” to show signal strength throughout every room in the house.it is actually quite difficult to find anyone who specializes in networking and WiFi. Most are electricians who do this as a side business and really don’t have proper network training. As I determined, Rod has 20 years of corporate networking experience and clearly knows what he is doing. And frankly, my own lengthy experience in the computer industry allowed me to make that judgment pretty confidently after two days of many technical discussions. He knows what he’s doing.I’m happy to make a referral to MVWFP to anyone who needs to sort out their WiFi and network challenges, residential or commercial.Very pleased. As is my wife who is not yelling at me any longer. About this, anyway!

Steven Gold: I called Rod with a major wifi problem in my home. He called me back within 10 minutes and made an appointment for a couple of days later. He got here, assessed the issues, came up with a solution, executed the solution and now life is so much better than it was. My wife and I both work from home and were in need of a major upgrade to our wifi. Rod was thorough and really explored all the options. When we agreed to the best one for us, he made the system and things are amazing through my house now. The wifi even is strong in the deepest bowels of my basement. The man knows his stuff. More importantly, Rod is a pro and answered any and all our dumb questions. We could not have asked for a better experience.

David Miller: Rod did a great job for us, setting up and sorting out our new house's wifi and ethernet networks. Definitely recommend him and Merrimack Valley WI-Fi Pros.

Rich Murphy: Would highly recommend, Rod was very knowledgeable and fixed my WiFi problem.

David Scott: Rod listened to my concerns of poor WIFI throughout my house. Did a complete analysis of my house and came up with a solution. Redid the analysis and showed me the difference. Now all my children are happy, and my sons Xbox does not lag.

Ryan Rourke: Rod was extremely helpful and explained everything as he went. Highly recommend and will save you hours of your life not being on hold with Comcast:)

Mike Combs: I have three Wi-Fi routers and one was always erratic. Rod from Merrimack Valley Wi-Fi Pros came out for an hour to troubleshoot the cabling and settings and BLAM! Solid, high speed internet. No time wasted on "did you turn it off and on again" stuff. HIGHLY RECOMMENDED FOR THE VALUE.In my case, I didn't need a mesh network. 100 Mbps service from Xfinity works fine streaming, video conferencing, and gaming for a household of 5.

Jean Curtis: Positive:Professionalism,Quality,Responsiveness

Deborah Miller: We had some areas in our house that had poor WiFi signal. We also wanted to have WiFi outside near our pool. Rod at Merrimack WiFi Pros showed up quickly. He took measurements around our house, pointed out areas which had poor signal strength and made recommendations to fix them. He recommended an outside signal extender for our pool area. The recommended equipment has been installed and works great. No more dead spots and we get WiFi near the pool! I would highly recommend Merrimack Valley WiFi Pros.

Mary Murray: I had moved to a new condo in a very commercial area and ended up with unstable internet connections, dismal Zoom sessions, and constant wi-fi connectivity issues. I went to MV Wi-Fi Pros for help hoping they could help with my problem. My experience was amazing. It wasn't just one problem as he discovered - and Rod was determined to sort out all of the issues - which he did. He mapped out the wi-fi network and the specific problems with the condo set-up and my equipment. And he was determined to bring it all to a happy ending. I couldn't be happier and have been issue-free since working with him. Strongly recommend the services of MV Wi-Fi Pros!

Joann Wynkoop: Highly recommend Merrimack Valley Wi-Fi Pros. Our wi-fi was fine in some rooms, but awful in others. We tried several different things, but the signal would just not reach some areas. We heard about MV Wi-Fi Pros and called them hoping they could help, and we could not be happier with the result. The survey that is part of their Wi-Fi Check-up Plan found several problem areas, and their recommendations for type and placement of the equipment have made a huge difference. The wi-fi is working as it was intended in all corners of the house, and working from home is a lot less frustrating.

George Clancy: MV WiFi has secured a reliable WiFi for my family with 2 adults working from home and a busy college student learning on line. Rod was courteous, knowledgeable and professional. His ability to extensively test our system and make recommendations for affordable improvements was impressive. He would not leave my house until the system was perfect- and it is.

Natalie Fogarty: As a woman in her eighties, I am finding decisions regarding the technology I need in my home overwhelming. I feel so fortunate to have found Merrimack Valley Wi-Fi Pros! They responded quickly to my call, assessed my needs, and expertly installed equipment which not only simplified my life, but reduced my monthly expenses significantly.