Best Hardware Store Lowell Near Me

Stacy Azevedo: They had when I was looking for and I bought it all went well and the girl in the cage outside was pleasant

Jordi Gil: Beware the EGO repair center:TL;DR Before you pick up an EGO repair unit:* ALWAYS check your original S/N against the unit you're picking up from repairs in case they switched it for a different one.* ALWAYS check that the unit is working well, not just what was fixed.------------------------In July 2022, I brought my EGO snow blower for repairs to this repair center. A few weeks later I was informed that it had been fixed and I could pick it up at this location. When I did, I noticed it looked like a new unit with no wear or tear, it appeared to be a new one (later on I noticed it had a different S/N). I tested the fixed part (the chute) and it worked fine. I pressed the left handle and the unit moved. In all senses, it appeared to work well, so I took it with me.When I used it this January 2023 for the first time, I discovered that the auger was not working. I called EGO for help and they told me to bring it for repairs at this Lowe's location. Weeks later I get an email that I could pick up the fixed unit. When I went to pick it up, they brought a dust covered unit that did not match the Serial Number of the unit I brought in for repairs. This time, I declined to pick up the unit as I was not informed the repair consisted in switching the unit and I was weary it could be another faulty unit as its dust covered appearance did not give me confidence.Following up with Lowe's customer service I was informed that they misplaced the labels and I was not supposed to pick up that dust covered unit. Days later, I got an email that because the unit had a broken handle, it was not covered by the warranty and if I wanted it fix, I had to pay ~$200. I complained that this unit NEVER worked in the first place and that it was their fault for giving me a broken unit as a fix for my original snow blower. It didn't change a thing. Lowe's representative insisted that they will not pay for the repairs and that they can't find my original snow blower anymore, supposedly fixed.Now I'm left with no other choice but to pay myself for a problem that is Lowe's fault.Moral of the story: Avoid this repair center for EGO units. But if you have to use their service, ALWAYS, ALWAYS make sure that you're getting the right unit by checking the Serial Number and that all functions WORK PROPERLY before accepting it.I hope this helps./Jordi

Chris Grace: It's Lowes. What more do you need to know?

DraMatik Gonzalez: Great place wide variety of stuff to buy plants fixtures whatever you need you could find it in this place. It's great excellent and the staff is always on point and know what they happened to be talking about.

Thea D.: It is greatly convenient and easy to locate what items you are looking for and want ile location they are in from the organization of Lowell's materials.

Bryn Dews: Good prices, helpful staff. Usually have what I'm looking for.

Howard Anderson: Nice store layout, helpful friendly service.

Daddy Chan: Don't work here or buy from here.First of all they don't have apple pay or experienced workers. Corporate designed the store in a way to make you think the service is better by making the place bright and pretty. Everything's more expensive and you have workers who don't know anything, even the tenured folks.Secondly managers are all unionized against the workers and some of them are straight up p*dophiles. They act all cool and take smoke breaks together but they're all horrible people who will fire you if they're simply having a bad day. We're being abused, currently part time but working constantly and getting burnt out. We've lost so many good people lately. Remember that good service doesn't mean that the workers are happy. Go to home depot instead, they actually treat their workers like people and in return you'll get cheaper products and maybe less than perfect service. (If you're man enough to handle such a horror 😂)

John Berry: Very good

Chess Teachers And Learners: Came in, had what I needed luckily was close to work, helpful staff.

David Lachance: Simple fast trip in. Found what I needed, got great customer service, and got my project completed.

K Steam: Exactly what you would expect

Walter da vitoria: Very good and courteous service.

Joao Bruno Trindade: Short of staffing

Carole Ferro: Customer service is excellent . I shopped for a new range in December. Bought it one afternoon and was delivered the next day.Today I bought a new kitchen faucet . A customer service representative helped me pick out a new one . I was grateful for the expertise .

KAREN MOLLOY: Ratanak in the paint department was extremely helpful he’s customer service skills are exceptional

John Flynn: Had what I needed

paige mckeown: It's 2023 Time to get pay by phone options and if you're not going to have that as an option you should have it posted so I don't waste my time. Literally gas stations with POSs from 15 years ago have tap to pay.

Jim Gettys: Online app item locations often incorrect, requiring asking staff to find things for you.The typical home improvement center. Help is decent, though not as good as many neighborhood hardware stores: and much bigger, both a feature and a bug as you can spend too much time looking.

Edward Brown: A decent selection of inventory. But the Lowes app isn't always accurate and finding help is challenging.

Codey Sawyer: David and all the staff are extremely knowledgeable and polite and they are literally the best supply shop in lowell