Best Jeep Dealer Lowell Near Me

Steve Beachy: Brought in my 2019 Cherokee for a check engine light issue related to the evap system. They replaced the gas filler assembly ($700 later) and cleared the light. It came back on after approx. 40 miles. I tried calling the dealership but did not receive a reply back. I made another appt. But that is 10 days out. We will see what happens.

Anthony Grieco: This place is absolutely unprofessional. It may have a modernized establishment, but the workers there are miserable and unprofessional… yelling, swearing and demeaning each other in front of customers. If you hate what you do, do something else. Your misery is your fault, no one else’s.

John Swike: Excellent customer service and in-stock vehicle selection!

Guillermo Alvarez: Awesome simple. 👌.

Jon Bowen: I had a rather unpleasant experience today (4/17/2023) with 495. I brought my TRX in for service and was told by the service manager that they did not want to take on the work because I did not by the truck from them. He explained that he did not want the hassle and was told to take my truck back to the dealership that I purchased it from - which is over 90 mins away vs 495 who is 20 mins away. Makes me want to buy my next car from them - what a joke and unfortunate experience.Edit:I called the dealer I purchased the TRX from and they were in shock to say the least! I'd love to hear back from 495 on this matter.

Dawn Cashman: Nice atmosphere. People were in communication with me about time frame updates. Excellent service.

Anthony Clark: They were very friendly but shady on giving details up front and had to question them about everything to get information regarding buying out my 2020 Jeep Gladiator lease throughout the entire process. I have a credit score over 800 and the best interest rate they could give me was 8.8% while looking at Bank of America, I was offered 5.79%Definitely not good service when they told me that they will comb through all loan providers on my behalf to find the best rates and to do all the paperwork. In the past they would also try to get out of covering factory defects which are covered under warranty. Had to replace rear window because defroster defect in addition to replacing the cpu for locking the breaks on the highway for collision warnings when no vehicles were in front and the windshield was perfectly cleaned. Also had to replace center dash radio/computer screen because flickering like an old tv set from day 1. The sensor for the washer fluid breaks every year when the outside temperature reaches near 100f. And the jeep logos behind the front wheels look like they are melting and peeling off.

Tiffani Martin: I came in for oil change, tire rotation and multi point inspection. They did oil change but said they couldn’t do the tire rotation. They said they did the multi point inspection but they lied. Two weeks later my brakes started making a noise. Knowing a bit about cars I realized my break pads must be low. I brought it in and looked at them and they were horrible even was riding the metal. This place said all was good with my jeep when I was given it back. This place is not doing their due diligence and rushes through the process. 0/10 would not recommend!

David Golan: Fast & easy service! Had my 2021 Jeep Wrangler towed to the dealer after-hours on Sat (overheating problem). Dealership called on Monday with diagnosis (recall related to coolant flange bolts) and squeezed me in without an appt. Vehicle was ready for pickup Tues am!

Mark Fredrickson: As usual Guy Nichols was my serviceman who provided the utmost professionalism and courtesy

Jim Williams: Professional , quick , very friendly especially women AT PAYING BILL !! Very happy

Tj Pineau: I bought 2 ram trucks in 2020 and recently my son bought a 2023 Jeep he's very happy and my younger son drives the 2019 ram, i drive the 2020 ram .. as allot of mechanical devics can go bad i found my self with a pesky problem with my 2020 .. the service manager seemed to take up the issue himself and really took care of my needs without and fanfair this is one of the key reasons i had my son purchase his new 2023 Jeep at 495 Jeep Chrysler.

Matt Bogacz: Brought in my RAM for a couple of minor recall notices,oil change and requested a transmission service due to how I use the truck. They advised it was not necessary and would be fine, I can wait until 50k service. Nice to know they did just take advantage of an unnecessary request.

Michael Tavares: Experienced Above and beyond customer service while dealing with Sales and Finance teams!!!

Brett Dufault: Stopped by to get my inspection sticker renewed, had me in and out of there quickly. Staff as always were friendly and professional. I've been coming here for years because I like and trust their service staff

Brandon Conley: Very good service 100 precent recommend to other people

Tim Darcey: Awful zero starsHad the car for over 2 weeks got it back drove it away and it has not started in 3 days. I’ve called and keep getting Vmail

Patty Smith: We had service done today buy 3 tires and get 1 for a buck. New tires were put on. Great service!Another great service from 495! Recalls were done with little wait time. Thanks once again!

Shannon Mountain-Ray: It was such a great experience dealing with 495 Chrysler Jeep Dodge Ram! Bill was so attentive and communicative! Great customer service!!! I recommend them highly!!

Peter Acconcia: Service and efficiency were very good

David Ponsingh: Worst service center I have ever visited. I was charged 370$ just for diagnosis and another 185$ for just cleaning the sliding doors which they said that would fix the issue but nothing worked. I would nerved recommend this dealer for anyone.

Bartolome Pacaya: They wanted too much for your deposit 😞

Jessica Fermin: This was the first time I have used their service department, typically I went to another Jeep dealership but I will be using Dan O'Brien from now on. I called to schedule an overdue oil change, Jim from the service department scheduled me for the very next appointment. While I was there he recommended a tire rotation as well. They were very speedy and the wait was not long despite a few people in the waiting area. Everyone was taken care of in a timely manner. They even threw in a free car wash. Jim on the Dan O'Briens team was great and I'll come back again.

Fikiri Nyenzi: 🔥🔥🔥🔥🔥🔥 💯💯💯💯💯

Victor Diaz: Friendly service definitely recommend

Aida Tsouroukdissian: I want to thank Jim in the Service Department for his support and dedication providing best customer service, fully focused on meeting the customer needs.good job !

Jaime Huertas: Customer service was great. Grace was amazing and very professional.

Kevin Freeman: Always a pleasant experience, Victoria Thompson was great. She was pleasant to talk to especially on a Saturday morning. Victoria was very helpful which started my weekend off on a positive note, thank you.

Randy Tharp: Had a lot more cars than I thought. Great selection of Wranglers

Randall Perry: I can’t believe the lies I was told when leasing a vehicle!!! I bought the extra insurance and when I went in for work they tried charging me, also told me that when my lease is up I could go right into another one. They have made it so difficult I cannot even think of pulling into the parking lot!!! I will never buy or lease from them again seeing all the sales reps are liars and con-men

Nick Mercier: Service Department is friendly and easy to speak with plainly.

Jeremy Cormier: Was surprised with discount price for oil change. Appreciate it!

alan gagne: Neglected to complete all work invoice said was completed.

Lion Games: Great customer attendance by service advisor, Grace.

Ken Goodhue: My service rep, Anthony, was great. He helped me get a warranty repair done with no hassle at all. He was professional and extremely helpful.

Kristen Muir: Fast and friendly service by Grace Souliotis. Had my Jeep Wrangler’s Auxiliary start/stop featured fixed. Tech: Elvin Mulalic. And wasI so happy to have a complimentary wash / vacuum done as well. Thanks so much! 🤗

Hollie Baggs: Our experience was wonderful and Jim Anderson you made the process of getting our truck fixed so easy. Thank you for the great experience. -Hollie & Tim

Lesley Grillo: First I have to say I never willingly wrote a review. I drive a 2020 Dodge Durango that I purchased and have serviced at Dan Obrien in Methuen. About three weeks ago my car stopped running, I was told that they were unable to assist me with having it fixed and it was no longer under warranty. The staff at Dan Obrien told me to bring it elsewhere. After bringing it elsewhere, they failed to inform me that I had to have it fixed there due to a chip they installed in it that does not allow anyone else to fix it. I had to bring it to Dan Obrien. They told me it would not be looked at until March. I repeatedly called and no one would return my calls. I finally got through to someone (2 wks after my car was sitting there) and I was told it was under warranty because of the transmission. Well another week has passed and again no one has returned any phone calls. I finally get through to someone and they will not provide me with a loaner car. The customer service is horrible! DO NOT BUY A CAR FROM THEM!

Angie Urbaez: GREAT TEAM IN PLACED!!!! THE METHUEN,MA TEAM WORK EXTREMELY HARD TO GET MY CAR LOAN APPROVAL!!! THAN YOU METHUEN, MA TEAM!!!!

hugo leiva: Good service

Defiancesp3: Great service

Mike Hawk: Good people

Darren Towne: My diesel oil change went smoothly and communications were prompt!

Christopher Cillo: My car battery in my Jeep Compass completely died today and originally I drove after getting jumped to Bonniville and Son in Manchester where I bought my 2018 compass but they told me they were “too busy” to look at their car and I could leave it and they would get to it in 2-3 weeks. Never going there again.Came here (Allen Mello) and explained the situation and they were able to not only get me a new battery installed but also was able to get my oil changed too. They have earned my business going forward.

Michael Cote: Fast and courteous service.

Alan Johnson: Great service , easy in and out. Very friendly and knowledgeable.

Celine Gettings: Excellent customer service.

Brian Crowley: The whole team at the dealership where great and east to work with.

aschu234: Had a great experience at Allen Mello. The staff was wonderful, especially Carl and Cheikh. Would refer anyone looking for a vehicle to try here first.

Warren Bennett: Andrew was our salesman and we were very pleased with his knowledge and experience with the product. We ended up with a new Ram after the test drive with Andrew. Very pleasant salesman!!!All the other personnel were very professional and friendly. Overall a very pleasant sales experience!!!Thanks for your help with our decision, going to be a great vehicle for us!!!

Cheryl Korman: Greg took the extra step to locate the vehicle we wanted

C Flynn: Had exhaust “fixed” in 12/22. Had been a customer for last 10 years since truck was bought there.Charged me 130$ to replace an exhaust clamp.3 months later it failed. I was getting pulled over. Called them they said I had to talk to manager first.Got pulled over had to get it fixed asap.Jays exhaust in Lowell did excellent and proper work. Said it was not done or correctly.Called Allen Mello service dept said they couldn’t do anything even though registered reputable shop did work that specializes in exhaust.Have to just eat the money. Place keeps losing employees, service prices keep increasing and quality in the toilet. I’ve had so much work done there and they have screwed up other stuff and actually used to take accountability.I WOULD NO LONGER RECOMMEND RAM OR ALLEN MELLO.Do yourself a favor buy a Toyota out of NashuaNever do business with them again. So much for telling them one time they underbilled me.If I could give negative stars I wouldRun don’t walk from this place. They clearly pay for ad cleaning (look it up it’s a thing) to get a 4.4 star rating.

Jacob Marion: Great place

Al Provost: Excellent service and communication

jarret odden: Whole team worked together to get me in a truck that day and was patient with my personal work distractions. Andrew Alves did whatever he could to have me leave satisfied.

Jaw Sales: This has been by far the easiest and most satisfying buying experience! 5 Star ++++++ Thank you Andrew and Jim for for my new Dodge Ram Longhorn. I love it!!

Perley Dexter: Good folks, quick process. Open transparency.

Robert Kukulski: Great work at a timely manner !

Patricia Waters: Excellent service!

Richard Engler: Best buying experience i've ever had at any dealertrip

Sean 1021: The sales process was easy and convenient. We had the vehicle picked out, financing figured out and all the paperwork completed in 2.5 hours.

Yves Perodin: Searched and found the car through CarGurus. The car was exactly as described. Kevin went above and beyond with his service! Thank you!

Jheaneil Ximines: I had an awesome experience here and would recommend anyone to this place ! Very fast and got everything done . Thanks again guys

megan thomson: They made the experience of buying a new car smooth and easy for me! Very knowledgeable team and would recommend!

Stacy Trussell: Great buying experience.Kevin M was wonderful to deal with.

Jamie Prescott: Great people to do business with. I was in and out with a new car in a few hours. Richard is A1

Brittany Chapeau: I am appalled by the service received by this dealership. I attempted to call and create a service appointment for the last 2 days without any answer of the phones in the service drive. I tried to create a service appointment through their website, service is down currently. So with no avail I tried to get assistance by driving into their service lane this morning to get my 21 Jeep Gladiator looked at for charging system alarms and Service start/stop systems alarms and a check engine light. All signs the manual states are need for immediate service. The service advisor came to greet me, stated they do not take drive up issues and I would need to schedule an appointment. I told her I tried to multiple times and couldn't get through to anyone. My truck was running on 10.6volts at this point. The next appointment they had available was 2.5 weeks away. No one scanned my truck which is still under warranty, nothing was done they told me they couldn't do anything for me. I proceed to drive my truck off their lot, got 2 blocks away and the dash lit up like a Christmas tree and the truck shut down on its own as I was breaking behind other vehicles to a stop light and refused to turn back on. My truck was at a dealership not 5 minutes before needing service, I now had to have my truck towed back to my house and will have to have it towed again to the dealer. My truck should not have been allowed to leave that lot without at the least an inspection. Worst customer service experience I've ever dealt with, corporate was called and a complaint filed. I just hope this doesn't happen to anyone else or a car on the road causes an accident because a driver tried to get assistance and a car failed because of their lack of service in the future.

Mark Combs: Great service. Jeff was welcoming and was very easy to work with even with all my crazy demands.

Melyssa Price: Tyler was absolutely incredible! He was informative, friendly and respectful.

Justin St Lawrence: Great experience I dealt with Jeff and Sean

Gregory Birajiclian: Shaun was great. Couldn’t ask for a better salesman

Lee Jeffers: I recently purchased a used 2021 Nissan Titan Pro4x from Deluca Chrysler Jeep Dodge Ram dealership. I received outstanding service from both my sales consultant Jeff Walsh and sales manager Tony Martins. The entire transaction process was very pleasant and efficient. I highly recommend this dealership based upon their honesty, transparency and integrity as shown to me during this business transaction. I love my Titan!

Melissa Taylor: Great experience with Kevin, he was professional and efficient! Over all it was the quickest car buying process I’ve ever had! Very happy with my new Jeep and the deal I got!

Jennifer Michitson: Amazing car leasing experience.

steve doherty: I've been a customer for many years, the sales team is the best in the business

Ryan Joy: Bill Deluca is a well run and organized dealer who will help you get into a car or truck within your budget. Dan Parma is solid salesman who is extremely helpful and very responsive on question and support when purchasing or leasing a car.

Cruz Osiris: We are extremely happy with our purchase. Very good customer service.go get your car Today!!!! 🎊🎉

Dan Graham: What an awesome experience. I love the car and the whole process was easy. They took care of everything for me - registration, inspection, etc. Big shoutout to my salesman Tyler. He was awesome!!!! He was knowledgeable, friendly, and great to deal with. Thanks again!!!

Robert F Ramalho: I always like having a new ride, but I am not always a fan of car shopping. But with this said, dealing with Bill DeLuca CJDR was easy, and painless. Great dealing with you guys! If you are considering purchasing a new vehicle, I would highly recommend that you start here at Bill DeLuca, you might just find you do not need to shop anywhere else. Loving my new ride. Thank you Tony Martins, and my salesperson Dan Parma! Miles of Smiles, Deluca's got the Deals!

Natalia Mariens: I had a great experience purchasing my car at the store. Service was great, fast and smooth!

Robert Peach: The gentleman who returned my keys and answered all my questions was pleasant and very knowledgeable!

Odelle Wells: They located the problem with my vehicle, explained clearly what needed to be done and completed the work quickly. They also were able to accommodate an after hours pickup. Highly recommend.

Wayne Peloquin: I inherited a a Jeep and they did the recalls , very Friendly and knowledgeable

Nick Fitch: I went to Colonial's Dealership in Hudson two Sundays ago to look at a Jeep Gladiator. Leo took care of me from start to finish. He was professional throughout the entire process, helping anywhere he could. Within 48hrs, we were able to wrap up the entire process, I couldn't believe how easy they made it. They have a lifelong customer in me.

Michael Holick: The service person with very respectful and the work done earlier than expected. Well done

Kimberly Troest: I recently brought my jeep in for a 60k service. The service team was great in every way. They were very good with communicating what they found with my vehicle and what might need to be done in the near future. My service was performed quickly and professionally.

Silvia Yoque: Personal muy profesional y agradable. Un servicio excepcional

Michael Thornton: Awesome Dealership

Allison Fleming: Best car buying experience ever!

Bob Zompa: Professional treatment and great service.

Josh Romeu: I had an issue with my Jeep repaired at their service center. I was initially impressed by their knowledge of the issue and felt it was in good hands. They kept me informed throughout the repair. I got my Jeep back the day my appointment was set for because they diagnosed it ahead of schedule. Very satisfied.

Ross P: Service dept was great. Easy to schedule. Fast service 32 minutes.

thomas donahue: Professional, thorough and helpful.

JAY BENEDICT: Very professional, with great follow through.

Michael J: Excellent service. They kept in touch with me throughout the process. Also giving me a loaner vehicle was huge.

Marcelo Oliveira: Eddie is really nice guy, he treated me like a friend, very professional, clear and gave me all the information I need to make a decision, thanks. High recomend.

Mark Elliott: I greatly appreciate the dedication and attention to detail that the service department gave to my new truck!

Tracy Pilch: I had a great experience at this dealership with my most recent car purchase. The facility is beautiful and everyone extremely friendly. My salesman, Leo, was amazing. He helped me pick the perfect vehicle, answered all my questions and walked me through every step making it a smooth process start to finish. Eddie in finance was incredibly helpful and patient in getting everything to work for me. Super appreciate everyone's help and would recommend this dealership to anyone.

Rich Gardner: Kevin was great for scheduling an urgent need with my vehicle asap, communicating the findings with me in real time and getting me back on the road quickly. I would recommend Colonial for great service.

Nicole Henderson: Service rep was helpful and provided timely updates. Easy overall service from start to finish, professional and accommodating

Khaled bekheira: Joe

jenn ezell: John Karayianis was super helpful and had a no nonsense way about him that we really appreciated. Very refreshing.

Mary Keefe: I called Connor last week to set up my appointment. When I arrived he was waiting for me. We discussed my concerns and took the car to be serviced. Everything was addressed and fixed/corrected. I received a call from Conner explaining everything that was done. I was able to understand what was worked on and fixed. Very pleased.

Steven P. Vallarelli, Jr.: I highly recommend asking for Joe Lusso in the sales department. He was incredibly helpful and professional and guided me step by step through a new vehicle lease. Overall I had a fantastic car buying experience and I would recommend Joe and his team to anyone looking for a vehicle. Thank you Joe!

Paul O'Brien: Had warranty issue with my 2020 JLU. The entire team, especially Service Advisor Kyle Irving was outstanding, professional and throrough

Mark Aldrich: John and Herb Chambers Dodge had my bank check paid in full but would not take out of inventory or put a sold on car. John would not return my phone calls. Everything took way too long till someone went there to get the money back.

Cissy Westerkamp: John Puleo is the best!

Jordan Westcott: Jason at Herb Chamb was on it and did what most don’t do….listened to what I needed. And delivered. He was super responsive. I was talking with 5 other dealers and he was light years ahead. If you’re looking for a Jeep, reach out to Jason and start the conversation. He will take great care of you.

Kelly Ward: Very pleasant to deal with. Quick service. Will go back when I need service again.

Gabby Alba: I just recently purchased a jeep from Joe Lusso at the herb chambers in Danvers. He is professional, helpful and very knowledgeable about his vehicles. I highly recommend seeing him about purchasing a new car!My family and I have gone to herb chambers Danvers for multiple vehicles. Lucas Manuele was very helpful , efficient and supportive He goes above and beyond! We will definitely be returning for future purchases!

Stephanie Doherty: Cody was extremely helpful. I brought my car in for an oil change but had a question about my interior lights not shutting off. When I got in my car to head to the dealership my knee hit something and I could not get my interior lights to shut off. When I picked my car up he came outside with me and showed me why my lights were on and how to adjust the settings. Very helpful.

Danielle Orlando: John Karayianis made leasing a new Jeep seamless. Great customer service start to finish !!!

Chris Campbell: John K was great to work with.

Nathaniel Heilbron: Recently traded in and purchased a CX5 with this group, specifically Joe Lusso, who was really helpful in directing me towards my ideal car and deal package. The whole team was great to work with and fair on pricing.

Marc-Arthur Clerveau: Great customer service!

Frank Isidro: Professional service. Kyle was thorough with the repairs done to our car. Kept us informed throughout

Caitlin Luti: John K. was amazing and easy to work with. I would 100% recommend him to anyone looking for a new car:)

Jane Flanagan: Outstanding service! John was friendly, incredibly responsive and professional. He pulled everything together smoothly. It was an easy, no pressure experience to work with him. I would highly recommend him if you are looking to purchase a car.

Charles Griswold: My best experience to date, I was greeted when I arrived, the service work was done efficiently, and the price was reasonable