Best Local Medical Services Lowell Near Me

Emily Marsden: Absolute worst healthcare I have ever received in my life. If you have an actual problem, do not come here because they want to do nothing but the bare minimum. I have a degenerative disease of the connective tissue called EDS, which impacts my joints and every organ in my body, causing me a lot of pain and discomfort in my daily life. I have been a patient here for the past 4 years and have complained about many symptoms as they continue to develop, just to not be taken seriously and have my problems shrugged off. At my last appointment, my provider told me verbatim that I was overthinking my symptoms, and that is when I made the decision to finally switch doctors. After switching to Lahey, within just one week, I had several referrals to specialists who all confirmed that I was in fact NOT overthinking my symptoms and offered me the solutions that I needed. I wish I had made the switch sooner, maybe my symptoms would not have progressed as they did because of CBC's incompetence. I cannot express how relieved I feel to finally be listened to and have some answers. CBC does not deserve to be in practice, and I hope this review is helpful in steering people away from them.

Jacob Sullivan: My girlfriend has been coming to the place for the past 3 years and have done nothing for her. She has a degenerative disease called EDS where her muscles and joints don’t work properly and create many complications in her daily life. At her last visit the Doctor actually said “I think your over thinking your symptoms” so that’s when we finally decided to change doctors.When we changed almost all of her questions where answered. She legitimately cried because the doctor actually listened to her. She’s already been to 2 separate specialist and have confirmed all of her symptoms as true.Moral of the story is, if you have a problem don’t go to this place because the honestly just want your money and don’t care about their patients.

S M Fijul Kabir: I wish I could make zero start. This is a worse place. They irrelevantly set some labs for new patients (they say it is their policy), which are not related to patient problem. When I asked, they says they do it for every new patients (the diagnosis seems like physical and that is I thought). Also, they do not reveal the test results unless and until, I visited the office (again, I was told it is the policy). They are using these traps (seems like setting policy to make bills) to make bills. I would warn people before taking the service.

Arjun Joshi: Been going for Primary Care needs for a few years. They've been reliable. Wait times are variable but my appointments are, by and large, efficient. Physicians/Practitioners are solid and thorough. Office is easily accessible and generally haven't had many problems over the years. Virtual appointments made simple appointments much easier as well.

Kevin Schendell: The doctors and Nurse Practitioners are pretty good, but the nursing staff and administration are not. They are super unhelpful, especially over the phone.

Epic Fail: Been going here for 3yrs now, and I wouldn’t want to go anywhere else.

Deedee Kim: My grandma has been coming here for the past few years and the service/care has deteriorated completely. It takes MULTIPLES DAYS for the doctor to send a prescription to the pharmacy (most if not all doctors send it right after the appointment). They have cancelled her appointments without even telling her. It’s by far the most disorganized and unprofessional practice I’ve ever witnessed.

SAT Nick: This office is very pleasant and warming . It so convenient for me, I do my labs and walking are always available and they also take patient at the age of 13 like my daughter . They treat you well and also comfort you with snacks while you wait . I will deff recommend this office to family and friends

Katti Correa: I have been the patient at this office for over 20 years. The staffs are so nice and very responsible. They always smile and give me a warm welcome. I can walk in any time when I don't feel good. I never have to worry about not able to get an appointment or have to go to ER. Love them🙂

Rosie Long: Worst place to go to . Our apointment was at 1pm and we were seen at around 2:20pm . The np rushed our appointment and basically was saying she couldn't answer any questions because she had other appointments. The staff there also acted as if they didnt want to communicate with us .

Leanne Ward: This doctor's office is horrible. The office staff is so rude. When I go to see the NP she doesn't even do anything. I'm reporting this place.

S Scott Jacobs (SScott): I love this office. I’ve been there 3 times and was treated with so much care. The staff there are incredibly kind, caring and helpful. The wait time was minimal. I’m usually in and out less than an hour. I highly recommend this office to everyone.

Corrupted Shadow: Pro- close to home, mult-bilingualCONS- extremely long wait time, poor quality patience relation, Unnecessary appointments, non-supportive staff, non-motivated staff, extremely RUDE.Save your self time and greaf, go elsewhere

A J: Good excellent primary health care. Interpreters in Spanish and Cambodian available. I found the staff to be helpful, compassionate and caring. Well run. They have walk in appointments available.

Love Reading: Toni and Eva Fung is one of the best at the eye care center 10/10

Nancy Katherine: I've been going to LCHC since I was a baby. I have always loved it. It used to be a small community place. Where there was a sense of COMMUNITY. Its now a massive place that's more like a hospital WITHOUT THE HOSPITALITY. I feel more like a profit than a patient/person. Im only giving it two stars cuz it is convenient having all of my Drs in one place EXCEPT they can't see each other's calendars. They constantly mess us up my medications and appointments over lap. The staff has zero accountability or customer service skills. If one drops the ball they cover for each other they've lied many times saying meds were sent when they never were. Hold times are 15 to 25 min. Wait times are ridiculous. Check in with security, check in at front desk, another desk, for them t screen you for covid and tell you where you're going even though you already know. To get to the floor you're going to and be screened yet again. They even give you an app to check in prior to AVOID THE WAIT but it just adds an extra step cuz they still make you do all the other steps.Just went to the pharmacy and they only gave me a week's worth of medication, but an appt two weeks away. I've missed days of medication before. I quit smoking and they took over a week to call in lozenges.They just don't seem to actually care. It's just about big pharma making money instead of providing good quality care.

Michele Hood: This place is terrible can never get threw waited on phone for over 2hours.The Mychart is a joke doesn't workThe tech never calls me back to get My Chart fixed so I can use it. I've been calling every day to get the issue resolved since the beginning of February. No communication what so ever. The place has really gone down hill very badly l would recommend to go somewhere else for your health care needs.

Addison Non: I take my dad to Eye Care Center this morning, n the services over there are Excellent. The Doctor n nurse are so professional, especially the one that helped my dad who name Lisa she’s super nice n professional if there are 7 stars I’m gonna give her 7 stars ⭐️⭐️⭐️⭐️⭐️⭐️⭐️

Jess Davis: Called at 735am for a sick visit for my son....was told to bring him in at 9am or 940am. I replied 940 is good and I asked this is for today correct...she said yes!!!!...load up my son while 7 months pregnant. Only to be told that the appointment is for the following day. I don't care who you are but to not know the difference between today and tomorrow is absolutely inexcusable.... definitely removing my son from this office ASAP....this is not the first time mistakes have been made like this .

Angelina Depaulis: Legit the worst office ever, you can book an appointment online but hey don't think for half a second they'll actually answer you so your best bet honestly is FIND A NEW PCP FR or go to the er

Danese Adams: Absolutely not respectful and impolite personal. Noone recommend them. If they keep doing the same attitude everyone leave them. If you have a choice use another place, keep avoiding them.

Shawn Qu: If there has 0 rating i would give 0. I'm out of my medication. called Tuesday morning they told me going to send a message to Dr., I waited on Wednesday, Thursday, Friday, I keep calling twice a day, every day got same answer. Today I called twice still no prescription. What's a medical center treating there patient like this! They're not saving people's lives. They're kill them. Don't go there. you waste your time and your life.

Yahaira Gomez: To be honest this is far the worst places to take your kids why are the inside is super clean but the outside is full of nasty needles we’re the kids walk this is unacceptable we’re is the cleaning crew and the health department ti will be send this to someone that will help please be care we’re you let your kids walk dangerously disappointed

Nachalee Cardona: Every single time I make a call I am waiting on line minimum for like 20 minutes and most of the time the person that answer the phone is the rudest and I know is not the same person everytime but most of the times they are awful. Always with attitude and the doctors are no better either, my previous psychiatrist just hung up on me when I was talking during our session because she needed to go to her next pt. Horrible experience with this place in general.

Shabeer Ayoubi: Since two years my wife want to fix her teeth in the Community Health Center but the dental department does not want to fix her teeth, always the dentist said sorry your teeth need a lots of work please make appointment in another Place. She went to another dentist in the same day they fix her teeth It’s was took only 90 minutes, Compare 2 years to 90 minutes.😢

Balan Nyorkor: The worst health care system I even known. You go for appointments and stay in the waiting area for 30mins, go in the Dr room and wait 45mins. If you run 10mins late , they cancel your appointment. When you call, after spending 20-30mins on hold they end the call from their end.

Mohammed Yasin Mohmand: No commitment to take care of patients on time. Mostly if you have an appointment at 10 you should wait for your appointment more than a hour until you get to your doctors. Very frustrating it happened to me twice and at the end they just say sorry but nothing in action to be taken to solve this problem. I am actively looking to change myself to another PCP so I do not need to come to this place again.

Elizabeth Toro: They’ll have you waiting forever with no regards to your time and the staff is unprofessional

Brent Lawrence: Had an appointment Sept 2022 and submitted proper paperwork from DMV for a handicap placard as I'm 73 and having a hard time walking any distance. Also for paperwork to have a therapy animal for my high blood pressure. Had blood work done. No follow-up! Multiple phone calls haven't been returned. I even went back in person and the receptionist said the doctor would call me. Still nothing. Looking for a new pcp now. Wish I could give negative stars.

Pep Asaph: i'm a patient in this hospital for 5 yrs now, am not too good for taking time to write a review but this one here i had to, this hospital have been so helpful and so good for taking care of my health , i would like to thank anyone who works here for a well good job done, we appreciate for all that you do for us,and may God bless you all.

Tiana Neang: Don’t trust the automatic refill for meds through the phone system !! It’s say be done by 4:00 , came at 6:30 and it hasn’t been filled yet, when I address that, even the pharmacist herself says “don’t trust that system”, seriously then what’s the point of haven’t it. So I still had to wait 25-30 mins for refill because there only one person doing refills, and the pharmacy closes by 8. So next time I just need to call ahead and speak to a person instead for refills! Lesson learned!

Coralia Polanco: Today I waited 25 mins for someone to answer the phone. Nobody did. It usually takes 10 min if you speak English and 15 for Spanish. Dental clinic is quite good but grossly understaffed.

melissa: No parking and would be dead before you can get a answer on the phone . Will be switching drs.

Samantha Delgado: This place is horrible. All it is a playing phone tag with this place they NEVER call me back, one lady was rude had an attitude and the call hung up. I can never get ahold of them when I need it most. They fail me every time I need something.

monica van: They need to hire new front desk people because they are unprofessional and ghetto. They pick up the phones with a attitude and hang up, or will put you on hold to then again hang up and have another staff pick up the phone to laugh about it and give the wrong information. By the look of the review seems like that’s normal here.

Teddy O: Left voicemail never got call back. Need better service

Jennifer Johnson: Mario and a Navy came over to do deep cleaning those guys did a great job. I requested them to come here monthly to do the cleaning. My dads case manager will put that request it

Cyn S: After MANY screwups I still went because the providers are great but today was the last straw. The office staff have to be the most unprofessional rude cavalier people I’ve ever encountered. Is it too much to give your patients accurate information? I called for a sick appointment yesterday wasn’t told my Dr. had left the practice A MONTH AGO! Hmmm you’d think that his patients would have been informed of his departure since you know that affects their care. I pretty much got a “oh well I don’t know what to tell you” attitude as a solution. Mind you it took almost a week of calling multiple times a day and leaving voicemails to make said appointment( as usual). They’ve been blaming covid for being a hot mess but they’ve been just as awful before we even heard the word covid. Save yourself the time and headache and be seen elsewhere!

Concern Adult: This is by far the worse medical facility to go to, go elsewhere, since Dr Nabout’s passing. I have had appts, only to be called to go into a room, only to sit there for over an hour for a doctor to walk in the room..repeat find another place to go, even a walk in clinic. They promise a call back and it just doesn’t happen. When people call a doctor, we are at their mercy, it’s not like we are asking if they had a great Christmas or my dog is sick can I make an appt? We are humans. Do they learn this when they are in college…

Homehealth Care: I have been calling for my mothers care 6 times no one is calling me back over the last week.

M T: I used to be impressed with Global Care but no longer. I have tried to make appointments by phone but they never answer the phone and I've received only 1 call back. I have been very satisfied with Dr Maxwell in the past but yesterday I was very disappointed. Recently I was having severe asthma breathing difficulties and tried many times to reach Global Health Care by phone before giving up and going to urgent care in New Hampshire. I recently moved to NH and we experienced a delay in getting to my 11 am appointment in Lowell yesterday. I was 20 minutes late but tried to call on the way and of course no one answered so I left a message. I was horrified when the office staff tod me that Dr. Maxwell would not see me as I was late. The waiting room was empty. I normally am kept waiting for at least that amount of time. I will get a new Primary Care provider.What's up Global Care?? My next step is a complaint to the attorney general's office. For shame!!

Elaine Maldonado: My first time staff was awesome, Dr fritz great listener, very friendly like a doctor should be I'm so glad I was referred to him by a friend, office was very clean too all around visit went very well

Bruce Swanson: Doctor Maxwell is a good doctor but getting in touch with a person is very hard there needs to be a little bit more of a person to person contact the modern era has taken away the human aspect

Two Minutes Today Watching Precious: H.O.R.R.I.B.L.E.

ThoughtsFromnh: My Doc who i have seen for many many years is great. However the staff has now caused me to look elsewhere. Every request over the last year is asked for at least 2 or 3 times. Test results, Prescription refills, promised follow up calls etc. It is a lack of training, caring and certainly no one with office skills.I go to an eye practice now 22 miles from my house with multiple other service providers along the way. But the staff is outstanding- request are followed up on, phones picked up immediately etc. That staff has prevented me from leaving. When a member is replaced that individual is up to speed in no time.To the owner(s) of the practice: In a short time (though i expect your seeing it now) The practice will be one of patients who for a host of reasons simply do not have the means to change. Simply put your private insurance patients, the ones with options, will use that option and go elsewhere. As i am in the process of. That may be enough for you and if so great. However it is lousy for your patients.

Sokkhunna Horn: Yes, I provided Global Care Medical Group with 1 Star. It is mostly based on customer service, from “trying” (are you really though? or just simply miserable at your front desk job?) to respond and answer any necessary concerned questions.My next one was about the medical assistants. But I can’t say all because most of them genuinely do their best:My experience at the Tewksbury location was terrifying. The walls aren’t sound proof enough so laughing, silliness and goofing around are easily heard from the exam rooms. Unfortunately, I have a phobia of needles. I’ve mentioned it a couple of times (maybe I should’ve done more). The medical assistant who drew my blood was not at all comforting. I threw it past me when I heard his laughter, his giddiness, and sharing personal stories he walked in. We’re all human and need sanity so I get it. But at least provide your greatest sincerity when working with patients.I’ve gone too long at this practice and I hate all aspects of patient service here.Aside from the idiocy, I do appreciate doctors, Dr. Douglas Fritz and Dr. Zinabu Maxwell. I’m sorry I couldn’t provide more than 1 star to this practice, but you two are far beyond that.All the best,

Hay Theng: Don't waste your time of coming here, they don't care about your concerns! They only care about your bills!" I was there for a year, I told them about my issue, after a year of going there, my issue never get resolve. I went to another Doctor's officeafter that, my issue got resolved two weeks later.

Anjali Agarwal: Utterly totally disappointed. I called in to get asthma prescription refill for my son twice yesterday8/24/21 and after 24 hours still waiting for a call back confirming if they called in the meds, which they still have not. This important as he is away at college and i need to ship it to him. This is asthma meds and he needs them ASAP. The lack of not promptly returning calls has become a habit with Global care. Even after 48 hours no return calls. They said they have a new phone system back in April and excuses all the time. They do not pick up calls. One is forced toLeave a message and just WAIT. This was never the case before. The whole place has sunken too low. I give a lot of room for changes with the pandemic, but there is a difference when a client leaves an urgent message for a crucial medication needed. I Am SO disappointed. Dr Nabbout was a Fantastic doctor and caregiver and I’m disappointed how the office is run now. I have even left a message for the CEO who happened to be Dr (Mrs) Nabbout and no response from her either. Hopefully if someone sees this note will bother to call me, and I intend to go to their Tewksbury office tomorrow to make sure one if them calls in for the prescription for my son.

George Elhachem: This place is the epitome of what the best health clinic should look like. The doctors are amazing and friendly. The front desk is quick and friendly. Very easy to get an appointment and have a health portal to view all records and appointments, etc. 10/10

Paul Hubert: Dr.Fritz is a very caring and very professional and always gives you the time that you .

Yolanda Otero: Its a miracle if they answer the phone.

Mark Chiungos: My wife found Dr Naboot for me when we switched to a health connector plan that had limited Dr. participation. What a gold mine. His office staff are well organized and pleasant. He always takes one extra step to help you as a patient. Today I found out I today I needed a release before I could have knee surgery. He took me right in and told me he’d take care of it. How many doctors do that for you on a regular basis. Thank you Dr. Naboot

Rakesh Bhol: They cant handle prescriptions

Adam Neveu: You are just a paycheck to this place. Go else where

Sara Ness: I have been a patient of his for many years I had a really bad thing happen to me and I dont like going outside I have bad panic attacks that send me to the er .. they refused to refill my meds unless they saw me .. meds that I have been on for 5 plus year I asked to do it via video because of my attacks when I step outside.. an they said no an they where so rude to me .. they dont care about their patients at all all they care about is the money

Jacqueline Carreras: El medico y su staff estan comprometidos con sus pacientes💯❌💯

Dan Perry: I called at 1130 was put on hold for at least 15 20 minutes I hung up tried to call back and an answering service said they were at lunch till 1pm really if that's how u treat patients I don't want any part of it

T W: Docs and Nps are okay (not good or great, just acceptable) but other staff leaves something to be desired. Long wait times whenever you call. You get transferred around and if you leave a message it’ll take a while if you ever get a call back. Don’t even bother with their portal, messages remain “unopened” (yup we can see that as patients) for days and then no response is offered. Worst pcp group I’ve ever been with.

kelsi johnson: The employees are rude & disrespectful & have no patience. Horrible experience very unhelpful and they all need to lose the attitude or find a new job. Denise was especially disrespectful & hostile.

ashley grimes: I would like to commend Meghan who works in reception/medical record area. she is absolutely amazing and extremely helpful when I have not had the best luck looking for help in the medical field. she went above and beyond and deserves a raise! thank you again Meghan for truly being amazing and going out of your way for clients/patients.

Big Bill: Dr Sirakov and riverside medical group are great people and very efficient.., they follow up and genuinely care about their patients.

Wen Gu (wen): The office service is horrible and Dr Alexandra Miniati is definitely a doctor way too EXPENSIVE.They called me that my first appointment with Dr Miniati was Canceled ONLY three hours before the scheduled time and I didn’t get the phone call, so I ended up being at the office and then went back home. They never apologized for the last minute cancellation and the inconvenience that caused me.Then after my first time meet with Dr Alexandra Miniati, I told her my eye hurt a lot. She prescribed an eye drop which is not covered by my insurance AT All just after a simple eye check. That eye-drop, Olopatadine Hydrochloride Ophthalmic solution, USP, 0.1%, which is just for allergies and redness, cost me 247 bucks. I did a little research and found out that you can get the SAME thing everywhere without prescription (CVS Walgreens Amazon…)for 20bucks at max. I left a message at her office to ask her about the pricy eye drop and she never calls me back.And that 247 dollar eye drop didn’t work for my situation at all. My eye got worse and I can’t open it because it hurts like hell. I had to go to an ophthalmologist.The eye drops the ophthalmologist gave me, which you can’t get it without prescription, had a copay for 15 bucks and ACTUALLY worked.I am looking for a new place for primary care because I am too broke both financially and emotionally to be Dr Miniati’s patient.

Lynne Dery: The staff at Riverside Medical Group are extremely helpful. The receptionists are friendly and are always going out of their way when you call in accommodating you. I have been seeing Dr.Sirakov for many years and he is smart, a great advocate for getting you the services you need and really takes the time to listen. His medical assistant Cassandra, is particularly considerate and fast to answer any questions you have and makes getting help with instructions, referrals and needed paperwork ordered by Dr.Sirakov easy.

Erica Goroshko: Riverside medical group Has always been very accommodating with appointments and/or changes and following up promptly with testing results. The office staff is always pleasant to talk to. The entire practice of physicians is great although personally I feel Dr. Miniati is one of their best providers, as she is extremely knowledgeable, compassionate and thorough in comparison to other practices in the area. If they are accepting new patients and you were looking for a new primary care provider you will not be disappointed in your choice to join this practice.

Sheel Patel: Love this group! Especially Dr. Nanavati!!! They are all so professional and know how to make you laugh!

Nikita Naro: The staff was incredibly rude, didn't get back to me, and refused to let me to a consultation visit with one of their doctors to see if we would be a good fit.

Scott childress: Put me on hold and then hung up

Fran Granfield: Dr's are good with people. Business not so good. Push patients through to keep.making the mighty dollar. Shame on them as a company.

Sierra Milinazzo: Went here for a few years and the doctor is nice but the reception staff is rude and doesn't seem to really care about your existence.

Kristin P.: Dr. Petakov and his staff take excellent care of me. He is interested in your overall well being and treating any problems you have. Dr. Petakov is very caring and jovial, and he listens to you. If an urgent care problem comes up and Dr. Petakov’s schedule Is full, it can be addressed by one of his Nurse Practitioners, who are excellent. His support staff take care of billing, unlike the institution my husband goes to. Riverside Group is on top of these things. Thanks for taking good care of me.

John Griffiths: I have been with this group for nearly 8 years. I have Medicare Advantage insurance. What are all the alternatives of insurance accepted at Riverside Medical. I have no complaints what so ever. My PCP, Dr. Sirakov, and the office staff have been great.

costas koumpouras: Dr. Nanavatti is great. Helped me a lot and is easy to talk to! Will always be honest and open! I’d recommend to anyone!

Ruth Primeau: I have been seeing Dr. Clay and Ashley, the NP, for quite sometime now. They are both wonderful. They are very caring and intelligent ladies. Theyboth spend plenty of time with their patient. I am very grateful that my sister-in-law recommended that I start seeing Dr. Clay as my primary doctor.

Mary Dempsey: Very positive experience.I wish I could see my attending M.D. more often. The Nurse Practitioners and P.A.s are very well trained and very available.The clerical staff is helpful.

Josh Gillis: I was not asked to write a review nor did I at first intend to. I went to get the number to make an appointment and when I seen that the reviews here were negative I almost thought I was looking at the wrong site. I have been going here for 5 years now and I couldn't disagree more with the negative reviews with regards to Dr. Nanavati. I am not trying to downplay anyone's concerns that gave a negative review here but honestly if you read their own review most people I hope would kind of see through the negative reviews for what they really are and that's them not getting their own way or believing that their medical knowledge some how out ways the time spent in college earning and actual medical degree. I have sat in that waiting room in disbelief at how patient have treated the staff. You almost wonder if there is a hidden camera T.V show to see how you would react to others having a tantrum or yelling at staff. So here is my review.like I have said, I have been coming here for a little over 5 years. I have been a First Responder in this community for over 20 years and could comfortably say I have an idea about Emergency medicine as well as general medical issues. The staff here at Riverside are polite, greeting you with a smile and have gone out of there way to accommodate me on a few occasions. If your looking for a Dr who is going to give you medication you DON'T need or may not be beneficial to you down the line.. then Dr Nanavati is not your Dr. If you are looking for a Dr who likes to waste your time sending you for tests that in his experience see frequently and isn't necessary to give you the help you need, then Dr Nanavati is not the Dr for you. If you are looking for a Dr who is a yes man when it comes to your self diagnosis and what you think YOU need, then Dr Nanavati is not your Dr.BUT.. if your looking for a Dr who will listen to YOU who will do whats best for YOU, a Dr who is straight with you and tells you things that you may not want to hear.. like your wrong or you dont need that medication because of this reason.. then Dr Nanavati is the perfect Dr for you. There were plenty of times I too thought I had something different going on than his diagnoses or thought I needed something for him to flat out disagree . I opted to trust his medical judgement and to this very day I have not been able to prove him wrong! Dr. Nanavati has always done right by me and so much so that several of my colleagues as well as family now go there and feel the same way as I do.The only negative comment I would have is that sometimes your wait for a prescription to be sent to a pharmacy can be somewhat lengthy but again its a busy office

Ana D: They do not give the patient the attention they need, my father has been going there for a few years now to my surprise! I never write a review but I feel like I should help people save the headache and find a better place for a primary doctor. They are very incompetent at riverside!

Tyler Isabelle: Super unorganized staff. NO one working in billing!! They transfer you from line to line. Constantly on hold forever and then line goes dead. Doctors rush you out the door. Will stick it out until I have time to find a new doctor.