Best Boat Accessories Supplier Springfield Near Me

J D: My wife and I are first-time boat owners this year. We purchased a custom 2021 Monterey M4 from Bassett Yacht and Sales Boats in Westbrook, CT.We wanted to take some time to share our experience with Dianne and her extremely professional and courteous staff. Being our first boat purchase, we weren’t really sure to begin, so we did quite a bit of research on the Internet and decided that Monterey might be a good choice due to the high-quality craftsmanship and good reviews. We selected the M4 based on where we wanted to drive the boat and the type of water activities we are interested in. Bassett Yacht and Sales Boats is a Monterey dealer that is close to us which is how we met Dianne Bassett, owner of Bassett Yacht and Boat Sales.From the very first time I spoke with Dianne she was personable, knowledgeable, and very patient, despite our obvious lack of boating experience. Dianne took the time to ask appropriate questions such as: where we planned on doing most of our boating, how many people would be on the boat, and the types of activities we wanted to do with the boat—really getting to know my wife and I and ensuring we made the proper boat selection and didn’t pay form something we did not want or did not need. Dianne also kept our budget in mind when making her recommendation. All the while Dianne was not guaranteed a sale from us but she treated us like long-time customers: always answering questions and making sure that we understood the specifications of our order before placing our order with Monterey. We are very thankful as well that Dianne suggested we place our order early to ensure we would have the boat in time for the next boating season.Dianne and her staff were very flexible. We were able to look at an M4, she had in her showroom, a few times before making a final decision. This is where we met Mike the shop manager. Mike was very personable, professional and just as patient with our first-time boating questions: from everything about the M4 to what we might expect during the Connecticut Boater’s Safety Course.Dianne and staff provided an exceptional buying experience. She even helped us through the process of financing and insuring the boat to provide a real “turn-key” product. We have a little over a month or so to go, but we cannot wait to get on the water with our new home away from home and cannot express enough thanks to Dianne for making this happen and making the process very easy and relatively painless. We are very proud and happy to be new members of the Bassett Boating family!- Jason and Liz (Moosup, CT)

Troubleshooter 1980: I think it may be closing. I called a phone number posted on the door .... no answer.

William Quiles: Excellent

Daniel Vazquez: The owners, Diane & Paul, are fantastic. Their personal touch & involvement through the entire process made this single best large purchase experience I can recall. From the moment Diane reached out to me with a “welcome to the family” all the way to Paul personally delivering the boat & explaining every detail, I am left feeling very fortunate to have found them. Highly recommend.

Dmitry Melnick: What an amazing boat! Monterey is THE BEST brand, hands down! Thank you, Diane and Paul for an amazing boat buying experience!!!

Clifford Gurnham: I found the boat buying process simple and easy working with Diane. They were extremely helpful and responsive to any needs or concerns once about was delivered.

Jay Traficante: Just an all-around great buying experience! It is my first boat and Bassett went out of their way to make sure I was comfortable. The owners even give you their cell phone # in case you need to get in-touch with them.Mike, the service manager, personally took care of the minor issues that popped up after the delivery of the boat. He also responded quickly to whatever question I have on maintenance, care, etc… And I had a lot of them!When I am in the market for an upgrade, I will be heading back to Bassett! If you are in the market for a boat, talk to Bassett Yacht you will not be disappointed!

sebastian Martinez: I had the best experience buying and dealing with them, I would recommend them to everyone and would t go elsewhere!

C Escobar: Boat looks so nice. Thanks

Joe T: Diane is amazing! She will get you just what you need!!!

MrKent Serious Boater: Door's Locked, nobody there. That was my first experience this year visiting Bassett Boat.Second visit the next week was met with the doors locked again. Sign on door read go around back to see if there's anybody here. Another sign on door read they are at the Coast at their "more important shop" making more money than here........ok, ok, that was an exaggeration....but it did say they were at the coast in their other facility.I did locate someone to open the door, unfortunately they were out of trim fluid. How can you be out of trim fluid at a Marina you ask. Poor Management I say.Now, I am going to their competitor in Holyoke (Action Marina) to visit a couple good ol boys that used to be in Springfield. I should have started there first !!

Lake Life: Enjoying my Monterey on the lake. Diane set up a trip to Monterey in Fla to see my boat being built. Pretty awesome service. Can’t say enough about them

Tanker: Love my Monterey. Thanks so happy I chose this boat

Jaime Kraft: I highly recommend Bassett! Diane and Paul were very accommodating and gracious with their time. We couldn’t be excited about our new Ranger Tugs and will for sure chose Bassett in the future!Jaime and Sarah of Northport NY

Glenn Welch: Diane and Paul were very accommodating in setting up a time to see the boat. They also highlighted all its features and differences from my existing boat and another one in the showroom. Once the weather turned to spring and I wanted it to be delivered they juggled their schedule to get it done. I’m sure that they did that for many of their customers tired of the long winter and longing for spring. The boat arrived very well prepped and Paul once again described its equipment and operation of the boat. I highly recommend Bassett.

Rob: Wow. All i can say is wow. I have a 2014 Monterey that i bought from them and they are the best. Call Dianne and she will take care of you. She can even give you my cell phone number as a reference. They are that good.

Diane Bassett Zable: Top CSI dealer in the country!Serving CT, TO and MA

John Paul Zable: Great Service, Great Boats, Great People!

Roberto Rodriguez: I wont even give this place a star, worse service ever. putting new leaf springs and axle on my trailer, the minute i told them im doing it my self prices went up on everything, its running me 950 just for that. mind you its been 4 weeks and they told me it will take a week for the parts to come in. im giving them a call today

Ken Frisbie: As always, The boat customer is always remembered after the sale. An electrical problem was found while getting my Quabbin boat ready for the season. Dave and Chuck were quick to find the problem and needless to say ,they resolved the issues immediately and now I'm only waiting for Quabbin to open. Thanks Chuck and Dave. A+

Bruno Fernandes: very nice staff and extremely helpfull. Highly recommended.

Thomas Bertrand: The guys there were willing to help me figure out a repair I was doing on my own before I even spent a dime. I brought the motor there for something I could not do. I am glad I did.

Shawn Walker: Only place we bring our boat to!

kevin cochran: As always Exceptional Service . Aaron ROCKS !

2674nismo: So far so good

Dan Duda: Good service. But a bit pricey, but what Marina isn't?

Steven Castonguay: Great place, great people

Ramon Martinez: Good 👍 job

Dave Larivee: If you need something done to your boat bring it to action there awesome.And do a great job there my place to go.

Courtney Ahern: My husband and I have always dreamed of getting a boat and the opportunity finally came to us and we were able to get one. We chose action marine because they sell crestliner and they had great reviews compared to the other crestliner dealers. Aaron was SO HELPFUL. I called and emailed Aaron several times because of who I am as a person and he was always so understanding and kind. They went above and beyond to get the boat ready for us right in time for the fall run. When we arrived the process was pain free, with Aaron spending ample time with my husband explaining everything. I’m really glad we made our decision to purchase our boat here and I can’t wait to go out on the water with it!

Henry Tabor: the best marine parts place ever .and they help you with motor issues.go there and be happy.

Rik Viens: Always have what I need for my boat and the service is fantastic

Alpy 777: Very professional and knowledgeable staff. I will definitely be back.

Mike Simonoko: These guys are top notch. Very professional and knowledgeable of all things boat. I'd give a 6th star if I could

Joyce Pollack: Very nice people and very helpful. Great place to buy a boat.

Timothy Allen: Always helpful with advice and parts in stock!

craig lemire: Very professional, and informative

rick parenteau: As I always do I had a great experience at action marine today

David Steben: Awesome place! Great customer service! Friendly and knowledgeable staff.

Sam Jones: Good selection of Sneakers but the guy working in the section literally went and helped someone who just arrived as I'd been waiting for like 5 minutes for him to get out of the back. Waited another 10 minutes as he sat and helped her.

Jonathan Ramos: My favorite store

Carlos Molina: Love the selection of clothes they got, also good prices and customer service.

Katie Burke: I was looking for a particular ski helmet at this location, and Miranda went out of her way to help me find exactly what I was looking for. Thank you!!

Alfredo Proietti: Management was friendly...cashier's we're not so much too bad I spent some good cash I thought I'd get a smile

Johanna Guillen: Es la 1ra vez que los visito y me sorprendió la organización y limpieza en todas las áreas de la tienda.

holly Bruso: They have a great selection of all things sports related

Steve Space: Not much of a selection in soccer cleats and too pricy.

Lucas Lamonds: Clean and well stocked

Shell D: Hi. I shopped at the West Springfield store. Lindsey helped me. I was looking for a specific hiking boot. She listened, looked with me and we found them in no time. She chatted with me as she walked to the counter for me to ring out. She was super helpful and it was a quick and pleasant shopping experience. Oh, and they welcome you to bring your pet in shopping with you! And I love my new Merrill hiking boots.Thanks Lindsey!

Antonio Colon Jr.: I just came across a great deal. This store is like a second home. It’s the only place I shop for all of my sporting needs.

Amneris A: Love coming here for fishing gear.

Vancent Vondoom: Very honest, friendly, and helpful employees. Will definitely be coming back

Paul Goodchild Ph.D., CPA: This store is one of the bigger ones I've been in and it's always in great shape. It has a huge golf dept, bicycles, shoes, camping, and every sports apparel needed.The employees are always helpful and they are generally available. There are plenty of parking spots and the mall is a pain to get into, but easy to get out of.

Ray Cauley: Found what we were looking for at a good price. Product was 10 feet high on the wall no one to be found at least 10 customers shopping a woman was looking for a gift for her grandson no help to be found. I bought$70. Plus. 7 cashiers working. They were eager to take our money but no service people to help

Emelie Alvarez (Hey tootz): Great selection of gear for all your sporting needs..not to many sales..but overall its a great place for your sports,camping,fishing,fitness needs

Matt Reardon: Was not good. Went for baseball cleats oh we don't have 10.5 in any models. Why bother going to store. Should have ordered on line 2weeks ago

Edward Guzik: I was helping someone buy a set of golf clubs... One male member was great... However, at checkout, they were arguing as who was going to check us out...why does this happen? Finally, a girl who was not assigned to the register dropped everything and came over to check us out as she saw the disappointment on my face... A set of golf clubs and accessories is not a small purchase... and people wonder why stores are closing down. There is something to be said for in person shopping... Don't help it go away.

Julio Feliciano: Pretty good inventory in all sports and outdoors merchandise. Staff was professional and ready available.

Kale Lebowski: Probably only good store around this area