Best Bus Ticket Agency Springfield Near Me

Jackie Hyatt: I booked a same day round trip ticket to NYC, and I unfortunately had a tragic death occur in my family. I emailed and called customer service to explain my situation. They refused to refund me the money that I was going to use to make arrangements because I didn't "purchase the refundable tickets" They seemed cold and callous to my situation, would not ever recommend.

Diem Nguyen: Don’t expect your bus to come on time. Peter Pan bus lines in general are unreliable, but this station always seems to take the cake. Not recommended if you’re in a time crunch.

JITHU KRISHNA: Great service. Loved it.

Imamatul Khair: So far, the bus driver safely drove and was on-time

R3dimido Yo: I work for Peter pan and love it. Great terminal and just miss how it use to be before this pandemic. Owner is a great guy!!

Basic Science: This is, even though the inside lobby is closed, the nicest safest place to wait for a bus. Don't be deceived by the signs that the terminal is closed; it is the place to meet your bus. And you should visit the Bombay Indian restaurant located in the same building.

Derwin: Peter Pan. Great service!. It really is!. The drivers are professional and with simplicity, they will help you as best as they can!.The pluses- Despite traffic and the occasional accidents as I've ridden Peter Pan to NYC, The Cape, Fall River and Providence, the service has been pretty damn good and kudos to em.They've been driving those highways for years and as a passenger, I would think they know what they're doing. I'll continue to use thier service for years to come.The minus- AC adapters not working on the bus. That's kinda scary. You'll never know when a family member is in an emergency. It could be a critical moment when it's needed. Juuust saying, guys!. Overall, again, Peter Pan is good service. 👍 👍👍👍

Sandra Nasino: Best transportation

D: I have not used bus transportation from here for probably 20yrs, but it is still available here in the same place so that's gotta say something about the company..

Zackqueline Wallace: Peterpan Bus Union Station. Is always on time but the Wi-Fi and outlets don't work sonetimes but you can charge your phones at the charging tables inside Union Station before boarding the bus.

Jose gregorio Solano rodriguez: I love peter pan nice people great service

kim phillips: Make sure you buy your ticket before 7pm.When traveling.EVERYTHING ONLINE NOW.I had forgotten my password to buy my ticket, I had to get my friend to fix everything, it was such a PAIN, no one at PETER PAN were of help. I bet if I were 17, there wouldn't be a problem, just saying.

Jessely Enriquez: Kinda gross and crowded but good enough service.

Zhem Behr: An accurate bus schedule posted on a window outside would be super helpful

Daria Tarasova Stinson: Very basic. Minimal hours. Bathroom and drink machine. Buses run later than ticket office is open, so for some routes you can only purchase online or at another location ahead of time.Online tickets no longer need to be printed. Peter Pan drivers can scan them off your smartphone, or if the ticket cannot be scanned for whatever reason, an e-receipt and/or confirmation will suffice.Star off for: limited hours, and this access to facilities.

Nancy Gutierrez: Good Service and drivers. A bit pricey.

Aschleigh Jensen: Better than greyhound by a lot

Curtis Godbolt: Great service were ever I need to go. Great prices.

Esmeralda Ramos-Hernandez: Its ok

Shanee Rivera: I had a great experience when I traveled it was my first time. I was pretty nervous but the workers were great and told you where to go if you didn’t know