Best Cooling Plant Springfield Near Me

Michael Gay: Positive:Professionalism,ResponsivenessI’d give this business 6 stars if I could. Professional, timely, knowledgeable, and warm service. Every guy that’s stepped foot in my house has been great. I’ve spent a fair amount of money with them this year and wouldn’t blink doing it again because of the way they treat me and their continued level of service.Services:HVAC system maintenance,Heating system installation

David Mias: Positive:Professionalism,Quality,ResponsivenessTechnician Jason came to my home for yearly heating maintenance. True professional. Besides yearly maintenance, he fixed a problem with the humidifier that was installed incorrectly. Easy to talk too. Explains thing’s clear. Gave me some good tips for keeping system running and more efficient. 5 star service!Service:HVAC system maintenance

Jay Pasternack: Super-responsive, skilled HVAC techs, and very pleasant group to work with.

Tad Duncan: Came home from work on a 20° evening to find my house ice cold and furnace not working. Called for emergency dispatch and spoke with Tim. After gathering some info he said, "I'll see you shortly." 10 minutes later dude shows up with his Home Depot bucket and went right to work. 20 minutes after that our system was working perfectly. Tim was very kind, personable, helpful, knowledgeable and efficient. He even offered advice on our old water heater. We decided to pay in full for a 2 year service agreement which gets you a lot of perks and is very affordable. Regular maintenance, priority dispatch, reduced cost parts and whatnot. A very good deal for these older New England homes. I was a little embarrassed about the cleanliness of our kitchen, but a true professional Tim was, he said not a word 🤪 10/10 would recommend calling Berkshire Heating & Air. "Your NEIGHBOR just did!” don't quit your day job, Josh. 😉Service:Heating system repair

Ryan Hall: I had scheduled a furnace maintenance and took time off work and they canceled the first time due to an employee quitting. They rescheduled for almost 6 weeks later. On the day of the second appointment I got a call to cancel again due to many customers being without heat, which is totally understandable, but then they wanted to schedule the next appointment for another month away. I have taken off work twice and have questions about our furnace and eventually didn't even take the next appointment. The person on the phone was very smug and kept stating that the people with no heat are priority and I agreed every single time, my problem is that they couldn't get me in for another month and she acted like she was doing me a favor. I originally called in October and we are now in the end of January. I will find someone else

Cyril Chou: 10/10 time and time again.Started services with Berkshire Heating and Cooling based on a recommendation from a friend. This group gets it right every time: a human answers the phone, immediate service, 0 issues.I recommend this group to anyone and everyone that needs HVAC/plumbing service. Top knotch!Services:Install thermostat,Thermostat installation,A/C system maintenance,HVAC system repair,Thermostat repair,HVAC system maintenance,Water heater installation,Heating system installation,Repair HVAC,A/C system repair

Mike Marion: Critical:Professionalismi have 2 homes and a furnace at my business and they wont take any business accounts. unprofessional

Patricia Kania: Berkshire Heating & Air Conditioning repaired our boiler and we also hired them to install our Central Air Conditioning both this year. We were very pleased with their knowledge and workmanship. As they were doing the job and when they finished the job they explained everything to us. They cleaned up any mess that was made. I would refer Berkshire Heating & Air Conditioning to a friend.

Benjamin Abel: Positive:Professionalism,QualityIncredibly happy with the work Berkshire heating did at my house. Jim, rich and griffin were very nice and very knowledgeable. They took their time and made sure everything was perfect. The work is well done and they cleaned up when they left. I would definitely recommend them to anyone!Service:Ductless heating A/C services

Joey 4one3: I'm a first time customer of Berkshire Heating, my service guy was Tim H., from start to finish he and his helper were awesome!!!, it's great to see people like these two gentlemen who take pride in doing there job the correct way or should I say doing a job like it was for them...in my opinion that is something alot of folks dont do anymore!!!Service:Water heater installation

Drew Smith: Awesome service

Adam Wright: Berkshire Heating & Air today installed a mini split in my sunroom in Longmeadow. Steve and Brian, the installers, were top notch. Great guys who worked really hard making it perfect. Bob the electrician was super helpful too and gave me some great advice. Pricing was excellent and to have the entire process from ordering to installation done in a week was simply remarkable. 5 stars. Highly recommend.Service:Ductless heating A/C services

Melissa Carvalho: Positive:ProfessionalismWe had our new central air ac replaced a couple of months ago. Our electric bill is more than half it was last year with the new system. I am so thankful. Everyone did a great job helping us. I would highly recommend this company. We are so pleased!Service:Install AC

Seadog1967: Sent person that didn’t know about electronic air filter system on A/C or how to clean. Asked them prior to confirming appoint if person would know. Was assured theY did. Person had no clue

Andrew Fox: Techs replaced air handler and condenser. They were on time and professional. They took time to answer all my questions even as they worked. After they left I had an issue which caused water to leak onto my basement floor, approx. 2 hours later. I called, after hours, and an emergency tech arrived that night. He made an adjustment and the problem was fixed. The next morning I was contacted by the main office as a follow up.Services:HVAC system repair,Install AC

Lawrence Goodman: Jason recently serviced my two air-conditioning units. Not only did he do a thorough inspection, but he discovered that they air did not seem to be circulating properly and discovered that the registers were not installed properly which was blocking the vents and returns. He took the time to check everyone throughout the entire house and corrected the problem. He also noticed that a gutter extension near the condensers was bent and water was pooling within it, which he emptied out. Kudos to Jason for being so thorough and conscientious!Larry G

Steve Lang: Positive:Quality,ValueTech was thorough. Explained everything as he went through my system. Great company to deal with. I will always go back to Berkshire!Service:A/C system repair

Theresa Hala: We have been using berkshire heating & air for quite some time. They are a wonderful company and are always reliable. Most recently on the yearly A/C system start up and cleaning that was performed by Jason, he was very professional, on time and courteous. He took his time to make sure everything was properly checked and serviced. The company is lucky to have tech as good as Jason!Service:A/C system maintenance

James Mercer: Had an issue with furnace and called Berkshire for a cleaning. Turned out the thermostat was dead and needed to be replaced. All done in less than 2 hrs, new programed thermostat and cleaning. Great technicians that were very friendly and professional. I recommend there services for heat and air cond.

Evelyn Ouimette: John Berkshire tech was excellent. He was knowledgeable friendly and answered any question I had this was such a pleasant experience five stars to Bershire Heating. This is one company I will definitely use and also refer

Joanne Ghazil: Outdoor plants not very well taken care ofBut staff inside very helpful and pleasant4/21/23 Sales staff still very helpful. One lady walked across the whole store to help me find what I was looking for.

Andrew Kimball: Customer service was a little slow when I was in to pick up an order, but they definitely were doing their best given the apparent short staffing situation that they're dealing with! Which is unfortunately quite abundant these days in many service industries...But overall a decent store, although I don't frequent this particular location much, they usually have had what I've needed.

Mark Whelden: Going downhill. Can hardly walk with stuff parked in the aisles! Looks like it would be a disaster if a fire broke out. Staff is unavailable or untrained. Used to be the best. Website says stuff is in stock, drive 15 miles. Not in stock. The website works OK but regular items are hard to find, even with the app. Especially small items in bins, plumbing, fasteners etc. Mostly because customers out stuff back in the wrong place because they don't know what it is in the first place. Some cashier's avoid contact when no-one else is in line. I understand the staffing shortages, and usually am polite and lenient. Now I just stick to polite and write a review. Now, I'm entirely PO'd that that new 18" Husky battery chainsaw is impossible to find the cost of a spare battery in the website & the store. Everyone that ever used a battery tool knows you need a spare in a charger for when the tool one goes dead. That's how work gets done. Not everybody is a amateur! Been a Husky, Stihl guy for over 40years. Got a little Kobalt to try. But just for branches. Oh well. Ryobi here I come. That isn't on the local store either. That issue is deceptive corporate policy. You won't even show your plastic outdoor chairs on the website so we can tell if it's Adirondack or flat. Another 30 mile round trip waste of time. Even Rocky's can put a picture on their site.

Paul Dermond: This place is horrific. The mouse smell is eye watering. I don’t know how this place has not been sued or shut down. The management here is abysmal and the employees are constantly stressed dealing with the broken systems at Lowe’s that appear to be dated by several decades. Shopping here is never as efficient as it should be or convenient. There is a reason everyone calls Lowe’s “the Walmart of home improvement stores.” Walmart does things even better than Lowes, so that’s not really an insult anymore.

Lisa & Robert: Terrible!!! The salesman Mark was great and very knowledgeable. When it came to the delivery and installation,that was a nightmare. It started with the fact that the wrong prong plug for the dryer was ordered. When we realized this 2 days before delivery, we called customer service to take care of the problem and switch the plug for us. They kept transferring us back and forth between the Appliance department and customer service because nobody knew how to do their job. We got hung up on, called back and was told they would have extras on the truck and the delivery installation guys would take care of it. Delivery day comes, ask the guy if they have extra cords they said no, said call the store and another truck would come with the right cord and install it. These guys didn’t install anything and left both units in the middle of the basement floor! We called the store they said they couldn’t do anything today, they can send someone tomorrow. We have jobs and have to go to work that’s why we scheduled the delivery install on the weekend. They were rude, and unwilling to correct anything. I am highly annoyed and disappointed in the Springfield, MA Lowe’s. There are good helpful people there, but the ones who don’t care about their job or helping people totally takes away the good employees efforts. This was a real horrible experience.

Christopher Provost: Pretty good. Safe distance from people and they keep it cleaned.

Marilyn Apostle: Excellent Friendly Service and choices

Zurn Kwihangaana: Great customer service and organization of items in the aisles

Luis Rodriguez: This place judgment sucks!!!! Just because I have multiple accounts open from different stores, they took it upon themselves to lower my credit card amount from $7000 to $250. When I kept good standards with them. Only owed them less then $200. They are unfair and bad judgment.

Nathaniel Reilly: Not impressed

Victoria Ortiz: Mi lugar preferido 😉

Gu Reynoso: Bien

Irene Eskett: Great service.

Linda Gallivan: It's a great place to shop my husband got a fantastic deal in his trailer had a fantastic salesman

James Rudolph: Scheduled a measurement for carpeting. Was given an 8-12 window for the person to come. 12:40 rolls around and no update, call the person assigned and they claim they had car trouble. Said they would reach back out to reschedule, no call, no service. No thanks

Kirk Floyd: Good store

claude Renkele: Great! Associates are actually doing their job! They know their merchandise and are friendly. If there was a downside to mention it would be that there may no be enough associate.

Proper 4: Great shopping experience for laminate flooring. Jose helped open a new account. He went above and beyond expectations

Fernando Catala: Anything you need from Home Improvement bathroom installation and tools you name it for repairs to build they have it.

jamie roberge: Kind of the same as every other Lowes. They did have 2 packages of the 8" green scotchbrite pads I needed. Only 2 though and then sold out. I also don't like not having at least one register with real person working. The self check out, every person in front needed the attendants help with her key. So speedy check out is not their fourtay.

Tom McCarthy: Service is always awesome

E Ortiz: Hector in lumber was the best guy ever help me and measurements and what I needed to do my project I will recommend him to anyone look for Hector

Freddy Tech: Always low stock on a majority of common items

Viktor Nev: Nigaballs

Mustafa Thompson: My wife says I live at this Home Depot. In fact, she believes it would benefit us for me to quit my job and apply here. Just kidding! Yet, I do spend alot of time here. No matter how often I am at this Home Depot, the staff are super engaging and friendly. The products are rarely hard to find. Its easy to get lost in wanting to start 10 billion projects here!

DucDucGoose: Had a very frustrating issue that I needed resolved and was fortunate enough that their Customer Experience Manager Arelys Baez took the time to hear out my concerns, get to the route of the problem and helped come up with a resolution. I’m going to be honest, I was extremely frustrated and she was nice enough to make sure my issues got resolved BEFORE I left the store. Home Depot, this one’s a keeper! :)

Magali Robles: Encuentro todo hay para arreglo de la casa

PapiMGM: Thx

Tom Kennedy: Not great today...or for a while...store is not restock properly, help from an associate is almost 0, the only time you get help is when the managers are in town,, years ago used to be too notch,,, from the pro dept...until costumer service....and someone is going to say is because of the pandemic...not true....I am moving to the Chicopee store.Also for the rest of Home Depot shoppers, Enfield it is Great!!! Well stock....if you looking for appliances...It is the Place !!

Anon Mouse: Customer service is unbelievably bad. Miserable older blonde woman had the nerve to comment that they were short staffed and that "nobody wants to work." Really? Do you even read the news? We have record low unemployment, so please just stop it, Karen. She said this to my face as 4 employees behind the customer service desk were literally doing NOTHING but talking to each other and the store was EMPTY. If nobody wants to work, it applies to your coworkers/ employees. People are working- but obviously not there (just collecting a paycheck). It was pulling teeth to just get a staff member to unlock the drills, which we couldn't buy because they were display. She then searched for the 2 drills on a high shelf via the ladder... One. At. A. Time. She literally went down to tell me they didnt have the first one then back up the ladder to search the same area for the second drill. She was having trouble remembering. Um, ever heard of pen and paper??? Or even the most basic-level principles of efficiency ??? 45 minutes after we got there (we came to buy just the 2 drills and we knew what we wanted right off) as we are being rung up, I asked the cashier a question (I hadn't previously addressed her) and she refused to even answer. Rude and must be poorly brought up. Another "worker" was literally just leaning on the counter with her elbow on it and her head resting in her other hand, doing NOTHING, just watching the cashier and me and nothing else...not moving even an inch even once in the entire 10 minutes we were being rung up. Talk about being disgracefully LAZY. I was so close to asking her, "Don't you have any work to do????" Listen, I had s#!t jobs too, where I was 10 hours on my feet but never once did I ever think this bad attitude and horrible way of treating customers was ok. If I acted like you, I would have lost my job. You are lucky to be collecting a paycheck at all. It's obvious that the management does not care.

Earnest Ford: Went to home Depot to return some unused products from a remodeling job they gave us such a hard time saying that the policy had changed the hundreds of thousands of dollars that was spent to remodel the wood cement bags even having the credit card from multiple purchase they still gave him a hard time in the only reason I can figure is that he was black.

JPH2179: 😁👍😷

eb bush: I was renting a vehicle and they disabled the truck so been calling talking to managers for days with nothing being done so I called my triple a to get it towed back to the store when triple a got there they did a walk around the truck and then told me they couldn’t touch the vehicle because it’s not registered and they showed me it expired in 2022 so I called the store manager and he told me he would get back to me never did so I called corporate today and they said they would reach out to store manager and have them call me that never took place then I just got a call for me to take care of the balance so they are renting out trucks that are not legal to drive and putting customers at risk if you look at sticker on license plate clearly it says 2022

Derek Martinez: Great

robert schindler: Ok

B Gentry: Necessary

holly Bruso: Usually has what we are looking for.

Andres Rodriguez Uzeta: Buen servicio

anna omyous: terrible f’ing customer service, so f’ing unbelievable.

sara ventura: Worst customer service!! I have been to many Home Depot’s before and have never experienced such horrible service. Placed an order online for curbside pick up, checked in and no one showed up, called them they kept placing me on hold. Call the main line and they called and told me the same thing that they kept placing them hold. If I could pick up my order inside the store I would but I was not able. Unable to fulfill my order

Jack Kennedy: Positive:Professionalism,Punctuality,ResponsivenessSame day service, they got my AC working again only hours after I called. Personable and very knowledgeable, offered advice to get a few more years out of the old system. Highly recommended.Service:Repair HVAC

Pete: Reidy HC has always given us great service. They installed a new hot water boiler for us 9 years ago and it has been great for our bills. We have them for the annual boiler tuneup, they are always on time and pleasant. They have also helped us keep our old central AC system running without outright replacement.Recommend.Services:Heating system installation,A/C system repair,Heating system maintenance

Marvin Regis: Called with questions , lady on the other not helpful and unpleasant.

Heather Poli: Positive:Professionalism,Punctuality,Quality,ValueOur technician Stan was fantastic! He was extremely efficient and did a beautiful job installing our 3 new mini splits! He also was very thoughtful in cleaning up inside and out after all the drywall dust and brick pieces.Services:Heating system installation,Ductless heating A/C services,Install AC

Matt Smith: They would only schedule a site visit 2 months out. When he arrived, he barely even walked into the house. He didn't look at the furnace or the gutted upstairs. He had zero interest in even pretending that he would be interested in doing the job. Just wasted 2 months of our time we could have been hiring other people. Be aware that if you hire these people, you need to have some backup options.

Champion “CHAMPION LEE” Lee: Great company call and ask for Michelle. She'll take good care of you

Glen Lamontagne: Never answered phone

susan levitt: I called in the morning for service on my central AC which wasn't working properly. I was very pleasantly surprised to be given an appointment same day! The technician arrived mid-morning, quickly diagnosed the problem, replaced the faulty part, and had it up and running in no time. He explained everything clearly, was personable and professional.This is our second experience with Reidy that went exceptionally well. I highly recommend this fine, locally owned business.Service:A/C system repair

Raymond Muise: Critical:ResponsivenessI called Reidys because I am interested in replacing my furnace and central air units. I was informed they don’t come to Palmer. Really, they have so much business that they can thumb their nose and lose that much money. Very poor business sense

Rebecca Cromwell: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValueWe woke up with no heat and Reidy's had a repair man out at our house in a couple hours. When he arrived he was professional and polite. He finished the job within an hour and the price was more than fair. I will be using them for all future heating/ac needs. I would recommend them to my family. Thank you Reidy's.Service:Heating system repair

Matt: Excellent fast service, done right.

Duane Camp: Matt and Stan arrived on time both days of the installation. Both were very professional and responsive to my questions. When they left each day they had cleaned up any messes they made and left my home as found. This is the second installation of heat/AC that the company has done on my home. Would highly recommend them to others.Services:Install thermostat,Install AC,Heating system installation

Stephen Burke: Positive:Professionalism,Punctuality,Quality,ResponsivenessThey alway are professional. They let me know if there is a problem and what to be prepared for.

Carolyn Koszarek: Positive:Professionalism,Punctuality,Quality,Responsiveness,Value

Tim Connelly: They came in and diagnosed the problem quickly. Pricing was fair. I appreciate the owners involvement in the job. Thank you!

Thomas Derr: Maintenance service provided twice a year -- once for heat, once for AC -- very professionally and competent. The system was in place when we bought the house, and it works perfectly.

LeadType: We converted from #2 fuel oil to natural gas heat on our two properties two years ago. Reidy did both conversions and their work was excellent. They were honest, on time, and on budget. One conversion had a 1.5 year savings payback (burner replacement only) and the other has a 6 year payback (complete boiler/burner replacement). The fuel savings is immense. Reidy also quickly fixed our central air-conditioning system after two other HVAC contractors couldn’t.Even though natural gas burns very clean compared to oil, we have Reidy do an annual inspection just to be sure we have a safe system.

William Crowley: Reidy did a great job installing our tank less water heater. Roger came to the house and explained exactly what they would be doing and what we should expect. They made the appointment and their installers was on time and polite and wasted no time getting the job done.The reason we called them in the first place was that they had been doing the regular maintenance on our furnace and central air for two years.We wouldn't go anywhere else . I don't worry about heating hot water and ac anymore

Tara H: Paint department was a huge help

Dianne Cambo: Has a great spring sale right now

Jarrod Allen: I'm here at least once a week, always have what I'm looking for and the management I've dealt with have been great

Daniel Lynch: Standard Home Depot experience.

Carlton: Prices are going up weekly, it seems. Hard to find assistance.

Joanne Koetsch: Great, quick, friendly service!

Bill L: Went in for a washer and dryer; got no help. Store manager- miserable woman in a pant suit was walking around screaming about not enough things being completed by the overnight crew. She didn't greet me. I went down the street to Manny's and got a washer, dryer, and dishwasher.

jesse morrissette: Great selection

lyle brooks: HOME DEPOT WILBRAHAM IS MY FAVORITE STORE TO PURCHASE MY HOME IMPROVEMENT NEEDS. ALL THE EMPLOYEES GO OUT OF THEIR WAY TO GREET AND OFFER HELP. THE STORE IS VERY WELL ORGANIZED AND STOCKED. ONE DAY EVERYTHING THAT COULD GO WRONG DID AND MY DOG BIT ME AS I WAS HEADED OUT THE DOOR! BUT MY LUCK CHANGED THE MOMENT I WALKED INTO HD IN WILBRAHAM. THERE I WAS ASSISTED BY A WONDERFUL ASSOCIATE BY THE NAME OF LILIANNA. SHE WAS MOST HELPFUL HELPING ME FIND WHAT I COULDN'T FIND AT OTHER HOME IMPROVEMENT STORES. SHE PUT SOME SUNSHINE BACK IN MY DAY! EVER SINCE THAT DAY I LOOK AROUND TO SEE IF SHE IS WORKING BEFORE I START SHOPPING BECAUSE SHE KNOWS THE INVENTORY ON HAND AND WHERE IT IS IN THE STORE..IF ALLOWED I WOULD GIVE HER A 10 STAR RATING!!! HOME DEPOT IS BY FAR MY FAVORITE HOME IMPROVEMENT STORE TO PURCHASE MY HOME IMPROVEMENT NEEDS. SHE IS MY SUPER HERO AT THE WILBRAHAM STORE.

Theresa M Houghton: It’s gotten so you can get help from other customers before staff 🙄

David Meyer: Great selection. Good prices

lillian crespo: Me volví loca buscando un tornillo y tres empleados en el pasillo y ninguno me preguntó 🙄

Garrian Miller: Great place to go!

Joseph DiCesare: Inventory quantity is consistently wrong! 1/3123 Update getting better.Service definitely improved as well.

Alexis Saez: encuentro siempre todo

Lisa Pio: Evelina is the best!! Excellent customer service!!

Pam Easley: This was my original review. Since then Home Depot has been very accommodating and sorry for our experience. Someone from corporate also got in touch with us to make sure we were happy with the outcome.

Fernando Catala: Well the morning started bad. I went to Lowe's this morning and figure it's as closer to my house I could get some plumbing parts I waited I called for 30 minutes 35 minutes and no one came to give me help so I said let me go to Home Depot. So the minute I go there I saw I waited I saw an elderly gentleman help me no problem he got all the parts I needed they didn't hesitate when I said I need your help sir can you come help me please and he said sure he came to help me no problem it wasn't like the Lowe's people they see you they hide they don't want to help you so I think Lowe's is going to be my store from now on to the gentleman who helped me thank you.

Eddie Gibbs: It was a good day for me shopping here for me at Home Depot

Ricardo Marrero: My visit was awesome