Best Furniture Maker Springfield Near Me

Emily Connelly: Positive:Professionalism,Quality,Responsiveness,ValueLaurie and Cyrene with Creative Descent are the best. Ordered my husband a beautiful cutting board for Christmas and they exceeded my expectations. They went above and beyond, it is beautiful!! Great quality, great product, all around wonderful!

Robert Murray: Owners took the time to find out about who the present was for and they designed a total custom charcuterie board for my daughter for Christmas. My daughter was amazed and blown away!Would buy from again!!!

Paul Smith: Positive:Professionalism,Quality,Responsiveness,ValueLaurie and Cyrene do amazing work. They are very friendly and will work with you to make sure the results are EXACTLY what you are looking for. Better then ever expected! Very professional! I 1000% recommend them!

Laurie Bonano: Positive:Professionalism,Quality,Responsiveness,ValueThe business card holders are solid- beautiful-unique and eye catchers! Great work ladies !

Emily Keup: Had a great shopping experience with salesperson Ray. He answered all our questions before we even knew we had them and was very good at being available without following us around the store. I ordered a custom couch so I can't speak to that until it arrives but I feel very confident in my purchase, thanks to Ray!

Tone Nunes: Only reason I am leaving off a star, bought a sofa last year and was told we could schedule cleanings, was not told it was only spot cleanings upon purchase

Jen Rodriguez: Tom was a great sales person not pushy allowed us to walk the store without following behind us.

Mary Strong: We went in looking for a specific recliner. Ray, salesperson showed us what we wanted, gave us time alone and was very helpful and receptive to our future needs...

Frances Yates: Miguel was extremely helpful and very personable.

Nicole Cava: I had an amazing experience!! Thank you!

Andy Roki: Overall good experience. Furniture delivered as promised.

C S: My wife and I were out and not even intending to go to R&F but we were passing it so we stopped in. The initial customer service was great. My wife and I told the representative roughly what we were looking for, honestly we weren't sure, and he took us to a few items that were nice and after 20 minutes we found the perfect livingrom set. We were told "... and we have it in stock" so we got a total cost and told him that the wife and I 'sleep on it' to be sure we wanted to spend that much. When we called called back to purchase it (our sales rep was off and talked to a someone else) and pick it up, we were told that "we don't stock anything here" with an attitude like we should have known better. The conversation with her was full of attitude and a sence of 'I have better things to do than talk to you'. If our first impression wasn't so good we would have gone elsewhere so I called back when Jason was working. We talked for a few minutes and when we went to order it we were given a price $170 more expensive. He quickly back peddled when I told him that was not the price we discussed. When he came back down to the initial price we ordered it.Were not shopping experts but here's what we think...Pros-*HUGE showroom! LOTS and LOTS to choose from!*Super clean store*Furnature seems well made (time will tell)Cons-*No inventory on site. If you want it quick then you have to wait upwards of 5-6 days even for pick up. Needs to be a customer option for wharehouse pick up.*Off putting attitude from sales rep (hopefully isolated incident).*Given different quote than first discussed.Overall it wasn't a horriable experience and we are happy with our purchase but I would caution buyers. Do your homework on what you're looking for and where you are buying it from.

kelly gavin: Jasmine Antoine is awesome. She was very patient with us, since we didn't know exactly what we were looking for. Took the time to listen to our needs and made suggestions. I would definitely shop at the store again and use Jasmine when making a purchase. Thank you!

Susanne Lyons: Worst sales experience ever. Salesperson greeted us our second time in with “have you finally make a decision”. Not much better thru our whole visit. No personality and has no business working with people at all

Mike S: Jason was professional, knowledgeable and extremely pleasant to work with. Offered great advice and insight. I highly recommend you set up some time to meet with Jason for any of your furniture needs.

Wendy Favreau: Denise was wonderful and made finding the right mattress easy!

Deborah DiCarlo: Mary Lynn was great. Helped me get what I wanted and at a good price!!

Ryan Sinclair: Always a great pleasure shopping here. 😁😁

Maria Chacona: Had a very nice experience at R & F i found what i wanted and the salesman Tony was so helpull he found me exactly what i needed it to make my purshace so easy im ver happy with my visit to R & F

S P: Amazing! With some late night guests sleeping in adjacent rooms and needing to leave for an appointment, your delivery team was very understanding, quiet and efficient. I may be the only customer who signed the delivery confirmation immediately after coming out of the shower. At least I hope so. 😀Top notch! Thank you!

Mary Lou Cichon: The BEST part of my visit to Raymour and Flanigan in West Springfield was Tony Blais he was Amazing and always brings me back. Tony is knowledgeable and very Professional in it all …. He is kind and caring and treats us all like FAMILY. HIS FAMILY !!! I have always loved shopping at Raymour but when I come through the door and Tony greets me by my first name. The furniture speaks for itself it’s gorgeous and holds up better than any other …. I have told everyone about my experience at Raymour family and friends and co-workers. Thank you again Tony for making my visit to Raymour memorable…. You are the BEST !!

Al Fritze: Courteous, no pressure sales.

Jamie Savva: Love this piece- delivery was wonderful!

Richard Mercier: Miguel Barrosa was an excellent salesman. He was very helpful and patient while I checked out various chairs and mattresses.