Best Medical Technology Manufacturer Springfield Near Me

Jose Caraballo: Is allways 3 people or 4 working but everytime that I go I have to wait over one hour In line , slow motion, is super fustrated..... SMH.....

Tracy Hart: I had to return a wheelchair that was delivered to my mother, it was a little to small for her.Zach was the representative that helped us. He fitted her to the next size up and showed us the features. He was very patient and understanding. As far as I am concerned he went above and beyond for my mom.

Hector Santiago: I was never at this business before in my life. I needed compression socks and went there to get them. Went to the Easthampton store. Joseline was very helpful and very professional. I was lost as to what type of socks I needed and she took the time to explain to me. Took my measurements and gave me the appropriate socks. These are the kind of people that one need to mention and bring back what is called Customer Service which is becoming very rare these days. I will definitely recommend this place and person to someone looking for medical supplies. Thanks....Hector

Lumarys Figueroa: I receive my daughter's supplies in that place because I have no choice, since what they have is a monopoly with services and supplies. My complaints are the following: once they gave my daughter's monthly supplies to another person and they did nothing about it, I did not receive the supplies that month, they never let you know when the prescriptions are about to expire, but at the moment to look for the supplies, the delivery service used it only once and it was terrible because they did not send them all together and I received supplies almost every day since there are many, they take a long time to serve customers, calling by phone is impossible and The people who have to call monthly when placing the order do not speak English correctly, so it is very difficult to understand what they are saying or asking.

Christine Mindell: I had a very good phone experience with my order. Joyce was very kind and helpful.

Patricia Daigneault: Today is the third time I have visited this business. The staff is always extremely helpful. Even when they are busy, they do their best to not keep anyone waiting to long. They even have comfortable chairs to sit in. The East Longmeadow medical supply store goes above and beyond to help their customers !!

Orando y Clamando / Koizy Reyes: Mi nombre es Ramonita Reyes y estoy encantada con el buen servicio en Louis and Clark en Springfield. He preguntado por la "10 in One Flip Pillow" y me ha gustado el producto, ya que no lo habia visto en otro lugar. Me parece que voy a volver a la tienda para comprarlo

Cynthia McKee: I had purchased a rollaway walker over a year ago.The ladies in store were very friendly and helpful with my purchase. Today I purchased an Automatoc Blood Pressure Monotor and ordered a few percussion socks that will be sent to my home. The nice lady in the store was very friendly, nice and very informative about my purchases today. Thank you for your help. Cynthia McKee. I will be returning for future purchases in the future. 4/7/22

Nancy Mahoney: I received my prescription right away. Staff was very nice and professional.

Deborah Breault: Wonderful service they have and so caring for an individual they also show you how to use your medical devices would highly recommend

La'Toyia Miles: Very nice ladies were working when I arrived. Facility had all COVID safety precautions being taken made me feel safe from COVID while I was there. Excellent customer service they already had me in their system and was able to explain everything to me and get my authorizations sent so I can get my supplies needed for my son and I she also had very good product knowledge and knew the availability for other medical supplies stores as well which was helpful so I didn’t have to run around to all of them. I would highly recommend anyone to come here for there medical supply needs.

Georgia Gaston: I first had a problem getting a bath stool from Lewis and Clark East Springfield Mass location 2 years ago.My second incident was when me and my 73 year old mother walked in there and asked if they had a script for a walker and they said yes it's in the system. I ask why my script was in there system for 3 months and why hasn't anybody called me.To he lady behind the counter said, it's here if you want it now.I said well let me know what kind of walker is this, because there are more than one kind.She said it's for standard gray push walker.I said well I don't use those I use a rollator.She said we don't have those and we don't sell them here.I said then never mind don't fill that script, that is the wrong one.Then I left that was a month ago.I called Lewis and Clark last week asking to call me cuz I'm looking for some scripts for a leg pillow and some other stuff.I get a call Monday noon they left a message for me, it said your Walker is ready to be picked up.I don't understand why they couldn't call and talk to me to find out what I wanted. And I don't understand why they would fill a script that was that old.I'm a different place now where I'm in the middle of getting something else and they screwing up my resources cuz my insurance now has to be reimbursed for whatever they are charging or they have to cancel the order or I don't know what they're going to do they don't call and talk to me.I thought they would be more professional than a lot of other medical supply stores I've come across, because they go to the senior center one day a year to help do maintenance checks on their medical equipment.Why is this happening to me ???

Jary Valle: I went in for the first time and it was an absolute great service! Thank you

Y M: This my go to place for medical supplies I go there atleast 3 times a month to buy my daughter diapers ,staff is awesome very polite and attentive, I have never had a problem any questions you have they are more than willing to help you out I highly recommend this place .

cathy serrano: This place is awesome. Great service and great experience. Never had a problem with the ladies that work there. They take care of everything and I recommend this place to anyone.

Millie Guzman: Visited them today and Liz was very helpful. Service was great. Thank you.

Curtis Woodard: Louis and Clark is such a great store. I always find what I need and there’s always an employee their to assist when needed. I came if for a replacement on the bottom of my crutches and the girl went as far as to put them on for me.

Pedro Vazquez: Best service!

Beverly Brickey: I have had great experience with both the medical equipment deliveries and the pharmacy.

Walt Lorenz: Trying for days to get someone to answer the phone! Have left numerous messages but never get a return call. Do managers ever read these reviews?

Juan Carlos: Good place

Adam Frechette: This company cares more about selling equipment than it is concerned about improving your quality of life and sleep.I have contacted them three times about my mask not being ideal. Every time I get told that they will have someone contact me and remedy the issue and they never do.They have mis-keyed my orders as well when I ordered additional CPAP filters at the start of my treatment and they overnighted another mask, not filters. Now I own 4, yes 4 masks which I do not like and am on my last filter. Their mistakes cost my insurance additional costs and myself.They also stated that CPAP equipment is well below $1000.00 which it is not when I was concerned about out of pocket expenses.Other companies in the area include in home monitoring of equipment at no cost, Reliable Respiratory charges $138.00 a month for monitoring which myself and insurance end up picking up the costs. This basically proves compliance and sends sleep info to an app you can review. The sleep app is so easy to score 100% and is not an accurate measure of good sleep. You can still score a 100% with multiple issues and unrestful sleep making the information not any way accurate in judging your sleep.Reliable Respiratory is supposed to assign you a "sleep coach" who calls you at home and helps you with sleep and troubleshooting as well. I have received 1 phone call in 4 months which was the initial week. Just goes to show that they do not care to be bothered with you once they make the sale.Unfortunately other more customer friendly companies in Western MA do not take my insurance so I feel stuck with this company. If you have the choice there are a few better companies in West Springfield. Use them instead and do your research. Reliable Respiratory is more in it for the money and abusing insurance.

Aaron Pope: They was very helpful and i received my supplies within a few days i will recommend them to anyone for service.