Best Musical Instrument Rental Service Springfield Near Me

Robert Matthews: Wonderful to deal with. The guys here are professional, helpful, and fun to work with.They spend as much time as needed with you. They rectified an issue I had with a purchase from a GC from a different location and went above and beyond. I enjoyed my visit and had a great experience.Top notch customer service and super cool staff.

Earl Chagnon: I was insulted when inquiring about a return. Spend the extra 20 minutes and go to Manchester.

Gilberto Otero: Great staff and selection. Got everything we needed and all our questions answered.

beast trad: Always an awesome experience, whether it's for strings or a major purchase, I always love it and would stay there for hours if possible.

Jorge Mendez: I give it a 2 just because i found what I was looking for..even though the aisle was messy...the staff wasn't helpful at all..unprofessional service..disorganized and bad attitude when I asked for a price check..I think I had interrupted him playing the guitar behind the counter ..so I guess that's where the attitude stemmed from..I kept my cool 😎 ..had to be the BETTER person in this situation...I'd rather drive to there other location even if it takes me 1/2 hour to get there..foresure better service better organized...👎would not recommend them...take the drive to Connecticut...

Jessica P: Even though they don't carry the type of fretwrap I'd like, they were still very helpful in getting the accessories I needed

Alicia Williams: Just jammin'

Dan Gelinas: We went on Black Friday so I am sure the store was not in a normal state. It was very busy but the associate that helped us was excellent. He pointed us in the right direction for what we needed and made sure it worked for us before we made the purchase. The store was kind of a mess but like I said we went on Black Friday.

Mary Kariuki: Great place to learn 🎶🎵

Evan X: If I could give 0 stars I would. Worst management of any guitar center I’ve ever been to, equipment thrown everywhere, complete dump. I asked multiple times for help from a skinny long haired kid and he repeatedly gave me the same response, “I don’t know if we have it, whatever’s there.” THE STRINGS WERE LITERALLY RIGHT IN FRONT OF YOU BRO!?! Don’t ever waste your time going here. 0/10.

Matt Frazier: This place has the most unprofessional staff I've ever seen. Swearing loudly at the counter for all to hear and talking about things that I would fire a bartender for, never mind a music store employee.

Andrew Nowakowski: Got a used drum set and the staff was very helpful

Erich Rusk: One of the better Guitar Centers, relatively prompt service, good overall experience.

Mimi G: Best guitar center staff at this location! Very cool and friendly. Thank you for venue recommendations

Alexander Moreau: Staff are friendly and helpful at this location and selection is pretty good.

kim delude: Very helpful staff

Dalila R: Just went to pick up a microphone stand. Very organized music place.

nicole lopez: I always go here with my mothers husband, he is a musician & the staff here have always been very polite to him & myself . We have also called before going down to the store & they been very polite over the phone . I also purchased a quitar and other equipment at this store & they have been helpful , Today we dropped off a quitar to get it fix & the young man was very polite . I cannot complaint … Very good customer services .. and they do have some beautiful Guitars..

Triggered Snowflake: Went to sell a guitar I no longer use. Called ahead to check price and the offer I received matched what was expected. The whole interaction was rather quick. Staff were polite. No complaints.

Freddy Tech: They need more in store selection when it comes to pro audio

Ima Codfish: Phone number on website out of service. Door locked and no one there when the sign on the door says they're open. Appears neglected and likely permanently closed.

Enrique Rosario: Awesome people been doing business with them for years would not go anywhere else

James Sampson: Ted first an foremost were very sorry if your experience with Music World on the phone wasn't a pleasant one. We are a family owned business, we strive for great customer service. We have been in business over 51 years now an going strong...serving thousands of satisfied customers.... we have to be doing a lot more right than wrong. I don't consider my store a keyboard store, but we always carry a few models of keyboard stands in stock at all times being they have other uses example: Mixers , DJ console stand... We have 2 here at the shop that answer the phones both owners, we do not hang up on customers ever knowingly. A reasonable person understands sometimes calls get jammed with wireless cells being the norm today. This is the first time I ever felt the need to publicly respond to a negative review but I wanted to set the record strait. You had your say , I felt the need to give mine. I hope this clears up this matter on a positive note

Ted Chmura III: Called to ask them if they had a keyboard stand in stock. The fellow said "No" and HUNG UP on me. Very rude !!

Brian James: Very nice staff. Great place for everything instrument related. Probably gonna take 'em up on those lessons!

Scott Craig: Great service

Bletz Family: I rented a alto sax for fifth grade band and got a selmer a400 and def recommend

Scott: Quiet, clean, customer service was great.

Big T: Lots of great instruments. Helpful staff and prices are reasonable.

Eliot Porter: They rock!Help me out with a fallen sound post, so I could play half Springfield Symphony rehearsal!A lot of nice people there.

Erika Tougas: The man was super helpful and very educated.

Billie-Jean Suares: Very helpful, knowledgeable. Appreciated the time and services they provided for my child.

Sarah Jarvis: Friendly, knowledgeable, fair prices and excellent service!!

Lucy Reyes: I called this place on 9/16/22 requesting information about if this shop would buy instruments back from customers that have purchased instruments in the past from this shop. A nice gentleman answered the call. The 1 stars are just for the professional way the call was handled. On the call I was instructed that for them to make decisions on the instrument I would have to bring the instrument to the shop between 8am and 9am for them to look at the instrument. Following these instructions, yesterday 9/28/22 my boyfriend stopped at the shop at 8am and the shop was closed. He waited another hour and the shop opened at 9am. He walks in with the instrument to be looked at. He was told that they didn't have time to look at the instrument. They were not business friendly(rude). But my biggest issue is about the entire situation and how the shop handled it. Why would you tell a customer to come in between 8am and 9am? When 8am your business is not open. I checked Google and your business hours are M-Sat at 9am. Then proceeded to say that you are busy. Then why have the customer come in on the time you requested to bring the instrument to be looked at? When you are not going to assist. Wasting the customer time as they don't have a life. Have them waste an hour in your parking lot when your 8am business is closed. Then it was very unprofessional to dismiss the customer and not look at the instrument at all, when this is what you instruct us to do. It was not for us to leave the instrument behind. It was for your business to look at the instrument from 8am and 9am. So let me give you a business suggestion so in the future you don't waste people's valuable time. Learn to create appointments in situations like this. So it could accommodate everyone. This will result in your business, the possibility to gain a long and great customer relationship. This was very unprofessional behavior to treat your customer and to jeopardize the image of your business. To lose not just us as future and ongoing customers. But to also jeopardize part of your future customer traffic which comes from reviews of customer interacting with the business staff. So how you treat your customer is very important. I will never do business at this shop, Because for me, treating people with kindness and working together to accommodate everyone expectations it is important for business growth. Your business Failed, this time. My time is important just like yours. If the owner behaves this way then he leads by example.A 2009 past customer.

Yvette: Not many supplies for students

Mark Berezin: Good selection. Helpful (but Not TOO Helpful!)

Shelly Lyons: Parking space Plenty of parking Parking options Free parking lotMore

kylie: I love this music shop! i got a tenor ukulele from them a few years ago (still perfect) and recieved another fo my birthday. it had neber been tuned before and it came from amazon. i could not get to tune. so i called and Mandy told me to bring it down and she would take a look at it for me. She did and tuned it right there. Thank you so much for not caring that i didn't get it from you guys.i definitely will buy from you guys again!!

Buzzy: Good customer service, great place to get supplies for your instruments!

Ed Amo: Helpful staff. Support your local music shop!!! Thanks guys!!

stepvan Joe: Great little family owned music store only reason I gave it 4 and not five stars is the small selection of guitars. However they are a Peavey dealer with a decent selection of their most popular amps and P/A equipment. Would liked to seen at least Epiphone if not Gibson and same for Squier/Fender. The sales staff is very helpful as well and it is a comfortable atmosphere for trying out instruments.

James Hatch: Poor selection of audio cables

Jonatan Valentin: Very well supplied

Kevin Learnard: Gerry's music shop is a great place to bring your instrument for a tune up. I brought my trumpet here and it was pretty nasty and when I got it back it was looking better than it has in probably many years. The staff answered my million questions and were very helpful. The repair guy Mike also helped me with a bunch of repair stuff/ questions. He was extremely knowledgeable he did a fantastic job. Would definitely come here for any repairs or cleaning.I would also consider a future instrument purchase here. Thier selection looks excellent.

samantha lachance: My children have been practicing piano here for about 2 years now. We are very satisfied with the lessons here. They are consistently making progress and building their skill levels, along with a liking to practice and play. Would definitely recommend to others.

daniel leske: I learned a lot on the piano She is amazing And yes I will return and continue with my lessons

Mathew Wilson: Great place for music lessons - they have a great staff and provide a relaxed learning environment. They were also kind enough to work out a special arrangement for me as I only stay in the area during the summertime.

Mari D: Good prices & excellent customer service

Nancy Ferrer: Muy bueno

Lilliam Anette Ramos: Encuentras buena musica,cd salsa vieja.y la dueña muy profesional.

Ucy Guzman: Excellent customer service.

Tina Fisher: Different culture mucis

rafael Rodriguez: Nice place to buy music n cologne

Catherine Navarro: I can pay any of my billsn receive money thru money gram!❤

Brenda Lopez: Love music relax my life I found my music

RAULY Báez: De show

Mildred Alicea: Main st Springfield ma