Best Musical Instrument Repair Shop Springfield Near Me

Peter Bitzas: Mike did an awesome job fixing my daughters guitar and restringing mine.. great job mike!

Nicole Radwanski: Did great work repairing a guitar I felt was pretty much junk at this point. Great customer service (something very important to me) and reasonably priced as well!

Daniel Balbony: Mike fixed up two of my guitars, the action/bridge were all off, and restrung them!! Saw him working on an amp and brought back my fuzzy/buzzing mess of an amp, and now they all sing pretty sweet together now, thanks man! Just need to practice more now!!

Joshua D: Brought in two acoustics and after some maintenance and adjustments, they play and sound amazing! Reasonable guy to work with too. Highly recommend!

James O'Neil: Very very very knowledgeable. Extremely reliable. Always has great recommendations for gear and has solid prices. I’d highly recommend to anyone.

John Cassidy: Excellent service and very reasonable. Highly recommended.

Regal Randy: they overcharge for certain items and wasnt overly thrilled with lessons ive had a while back

Aaron Keegan: Bass setup for a beginner, nicely done. Thank you.

JohnSmith Smith: The guitar department people were rude and everything is over priced. Surprised there are not more negative reviews. Would give 0 if I could. Owner please don’t bother asking me to change my review your wasting your time.

Jeremiah Lee: Great place to get all your music equipment from. Great price to

Yusuke Kitagawa: I just came by and got my guitar strings fix for a good price. Once I had enough money I decided to try to get the other strings fix however due to the way I had bought it already it couldn’t be fix. I decided that perhaps I could look at some new ones and with help found the perfect one. They have layaway and understanding for time. I finally brought home my Yahama guitar and I am so pleased with the sound and what I paid for which was $170. I am definitely coming back again to shop!

Augie Schau: Very friendly and helpful staff. Found a great deal and was making music by early afternoon. I will be back!

Philippa Thompson: We have been renting pianos from Falcetti Pianos for the Bang on a Can Summer Music Institute at MASS MoCA for 15 years. Tony and his crew are so helpful, knowledgeable, and easy to work with. But what is perhaps most important for a program such as ours is that the pianos they rent us are AMAZING. Our pianists are so thrilled to play on the Falcetti pianos. We are grateful for the wonderful quality of their products as well as their service. We highly, highly recommend Falcetti Pianos!!

Nichole Reigins: Great Staff, Great Prices and Service. Will be back! Check them out.

Carl Boyer: We recently purchased a used 16-year-old Yamaha piano here. First, we want to extend our deep thanks to Tom (sales), Rich (service tech), and Rob (in-home tuning) for the outstanding service they provided. We had consider buying from one of the mom-and-pop used piano retailers in the area and had visited a couple before looking in Falcetti’s. No doubt, we could have found something for less money at one of those locations.What sold us on buying at Falcetti’s was when Tom took downstairs into their warehouse and technical service center. Wow! We were very impressed with their operation and it was there that we saw our future piano. It had just come in on an upgrade exchange and they were just starting to disassemble it for cleaning and checking its integrity something the do with all the pianos the sell, new and used. Not far away was a brand-new Steinway grand piano going through a similar process. As for our future piano, it looked great as it sat in the service area. We asked about the price and it was reasonable. A check on line found the price to be better than what we found at other stores for the same piano at multiple locations across the country. So, we bought it.When it was delivered it looked and sounded great. Nevertheless, we noticed two issues with the exterior finish – one we had noted before and they had forgotten to fix and the other was something we didn’t catch in the store. We contacted Tom and when Rob came out a few weeks later to do the free in-home tuning, Rob removed the two sections that needed to be touched up and took them back to the shop for Rich to correct at no charge. A week later, Rob returned with the fixed parts and now our piano looks like its brand new. Add that to Rob’s great tuning work to make it sound even better, Rich’s initial integrity inspection and servicing, Tom’s great customer service in the store and afterward and all we can say is wow, we couldn’t be happier. A picture of the finished piano is attached.

Eric: Great place for all services. Staff is incredibly knowledgeable and helpful, selection is very accommodating and the teachers are A+

Ian Paxton: The best staff ever well accomplished in their field s at great fun place for all your music needs

Sue Marcotte Sr: Love, love, love Falcetti’s music store. I recently did some jamming on Sam Falcetti’s digital accordion. I had such a good time with the master himself. I also enjoyed talking with a couple of the staff. All were professional and knowledgeable. I’m looking forward to returning and hopefully will purchase a instrument. Keep up the good work !!!!!!!

jesus rodriguez: It was realy bad, does not deserve any star. Why? Because people like me like to pay in cash and they do not wan it. What a deal ha no good. They won't see me in there stores anymore. BAD VERY VERY BAD NO GOOD.

Lewis Frost: I love this place! I am 62 year old retiree and I started playing the guitar after about 25 years! My teacher Kaitlin is great! She’s very patient and is helping me get the music rust out of my head. Teaches me scales...and also songs u want to learn to play! Heartily recommend!

Keith Modeste: Just wonderful

Ashley Bell: My son loves his instructor! Kind and knowledgeable staff with a nice waiting area.

Cyndy Z: My autistic son had to have a cello so he bought it in April and has now decided it’s not the instrument for him, hard to reach someone in authority for a trade or buyback, very disappointing. Still waiting so won’t be going back anytime soon. Had been prior customer for keyboard and clarinet. Update: there was a communication problem and now Thanks to Scott at Falcetti they took good care of us and I highly recommend them to do business with.

L N: Excellent care and attention to detail... we knew we were in good hands! We appreciated their expertise and yet never felt talked down to.

Cristal Fuller: Got my guitar restrung and toned. Good price nice staff. Recommend.

Tania G: Best place ever thank you guys so much for making my son's Christmas better for us fixing his getar on such short notice. Very impressive. Merry Christmas to your wonfwonde staff.

Ima Codfish: Phone number on website out of service. Door locked and no one there when the sign on the door says they're open. Appears neglected and likely permanently closed.

Enrique Rosario: Awesome people been doing business with them for years would not go anywhere else

James Sampson: Ted first an foremost were very sorry if your experience with Music World on the phone wasn't a pleasant one. We are a family owned business, we strive for great customer service. We have been in business over 51 years now an going strong...serving thousands of satisfied customers.... we have to be doing a lot more right than wrong. I don't consider my store a keyboard store, but we always carry a few models of keyboard stands in stock at all times being they have other uses example: Mixers , DJ console stand... We have 2 here at the shop that answer the phones both owners, we do not hang up on customers ever knowingly. A reasonable person understands sometimes calls get jammed with wireless cells being the norm today. This is the first time I ever felt the need to publicly respond to a negative review but I wanted to set the record strait. You had your say , I felt the need to give mine. I hope this clears up this matter on a positive note

Ted Chmura III: Called to ask them if they had a keyboard stand in stock. The fellow said "No" and HUNG UP on me. Very rude !!