Best State Government Office Springfield Near Me

Reid Whitsett: The process seemed quick and the office returned the mail to the USPS quickly. However, USPS has lost my documents which are critical for a foreign transaction. Do not rely on USPS!!!

Chi Chi: I wish I knew that this office existed. I've been paying unnecessary and a compulsory expedited fee at the secretary of state website online to get documents sent to me from Boston. Only, if I knew. I would have saved my money

Anestis Jordanoglou: prompt service!

Michelle Trousil: When the person who dictates a primary date announces a public hearing the Friday afternoon before the holiday break that it would be held at 10am on January 2nd to decide that the primary would be held the day after Labor Day? That is shady. I have held public hearings. It is all blatantly self-serving.

Irene Paul: I needed my deposition Notorized by Monday and he a as available on a Sunday. Will use again. Thanks so much.

Jeremy Ladue: waste of tax money if they are only open 2 days a week!! trying to show proof of my income and what I send for checks for my son and his lazy mom wants a modification case

Nathan Santos: It’s honestly insane with the lack of effort they don’t put in just to pick up a phone.

Rich Keyes: Actually snowmobile/ATV registration center. Fast, friendly service.

Faery Dragon: I don't understand how the DOR does absolutely nothing about significant past due child support (~80k, including ~10k owed to them) owed for YEARS but I owe 6k in past due taxes and they literally rip food from my children! They overdrew my bank account by almost 6k and I got to find out by not being able to buy groceries. Apparently their "if you don't pay this now we'll add more fees" meant "we will take everything you have and we want you and your children to be hungry and homeless"

Willie R. Sunnylong8542 (blueberryghost og): How can i live with my kid all his life and still have to pay!!!!!! Massachusetts for you. Mgm

J M: Older, Spanish woman at the window was very rude and refused to assist me. Sadly, this is the office you have to turn to get the answer I required so I did not receive the answer to my question through her. However, the gentlemen who sat beside her was a lot more friendly and connected me to a manager in the office who as able to give me the necessary contact info required. The one star rating is due to the way she continued to harass me even after I was moved over to another rep. She showed little character for the title she held and the Federal office she works for. Gross and negligent.

Roman Goretskiy: Very nice. No issues at all! In and our in 15 with a boat registered

Tim Rymasz: No problems registering with the proper paperwork. Make sure you have all your documents before you go.

Bob Johnson: I was worried after reading the reviews but my experience today was just the opposite. Took me 2 trips as I didn't hadn't paid the state taxes on my new boat but other then that I had my best experience going to a registry, granted the other as were the RMV. The woman that waited on me couldn't have been more helpful or friendly. Thanks folks.

David Lane: Every single time I have gone into this office, I have been treated with the respect I give. I have registered boats, snowmobiles, and four wheelers with them. Every time has been pleasant.

Duncan Hay: It's exactly as described. The state really needs to improve this process. It makes me disappointed to call myself a Massachusetts resident.

W Bebe: They don't have anyone to help deaf people, they tell you to come back another day without any explanation..

Zachary LeHouiller: Taking me MONTHS to get my boat registered with covid. They are making clerical errors with processing the paperwork, poor customer service when you call in. I had the receptionist hang up on me multiple times. Instead of taking care of all the issues at once, they will mail you forms back and forth multiple times. Move to another state before you try and register your boat in MA/ at the Springfield office. 1 star is too good of a review.

Steve Kloss: 1 is the lowest star I could give. Just spoke with an operator and she was rude and not trying to help me whatsoever. I had to painfully drag the answers out of her.

Jason Holden: I would have given it zero stars if I could. I've never been so poorly treated, or have had to jump through more hoops to do anything in my life. The list of things you need to have with you is rediculus, checks only, vin #'s, HIN #'s, SS#'s, etc the list is a mile long or at least as long as the line inside the office. What an unreal pain in the @!%×@#!....

Joe E (Joe E.): The two woman working the counter were AWFUL!!!This was one hell of a terrible experience. I needed to register a new sled and inquire about a renewal I did by mail which never showed up. I called and asked the woman who answered the phone what documents I would need to bring with me, I repeated it to her to make sure we were on the same page. It all went bad when I arrived. There were two woman sitting at their desks glued to their personal cellphones texting away, I was not greeted and decided to do it myself and said "good afternoon ladies", they looked up and one approached the counter while the other stayed on her phone. I aked to register a sled and she told me I needed the items the woman I spoke to earlier said, then proceeded to tell me I needed addtional proof of sales tax which I had on my bill of sale from a registered dealer. I explained I had just spoke to someone who told me I I didn"t need anything more and this is where it all went bad, her attitude changed from bad to worse and she too great pleasure in being able to tell me I didn't have the proper paperwork and need to get it from the dept of revenue building across the city. I asked the other woman if she told me what to bring and she tried lying until I put her on the spot and she reluctantly said she thought that was all I needed. No I'm sorry or anything, just foul attitude. When I arrive the next day they were both on their phones again, no hello or friendliness whatsoever. She registered my sled and at the last minute perks up and says do you have MSO? She was excited because she thought she could deny me again, but I said yes and she was dissapointed but completed the registration. I asked her to print a copy of my renewal I did by mail which never showed up but my check was cashed and she said she couldnt help me and I had pay $16 for a duplicate. I explained I never got it and she told me she couldn't help me anymore. I calmly told both of them that I felt they were rude and lacked customer service skills and felt they didn't belong in positions that required helping customers.I guess the truth hurts because she demanded that I leave, which I said I would not until I got my renewal and I wasnt paying $16. She called her supervisor who instructed her to process the renewal without a charge, which she did. I appreciate the supervisor taking care of me, they did what should have been done in the first place. When an employee is in a position of power and they derive great pleasure from making your life complicated they should be terminated. How did these two get this job? Why are they still there? Hopefully someone in a supervisory position will see this and look into it so these two don't continue to represent this department is this negative fashion.

Oleg Stupak: Very fast service. In and out in 10 min.

Brad Morawski: Very easy to deal with. Nothing like motor vehicle.