Best Air Conditioning Repair Service Worcester Near Me

Kathleen Greenwood: Jason Bouchard installed three new thermostats and did so professionally, with quality and in a very efficient manner. He explained the two different types of thermostat to me and how to maintain them. C and C Temp Control responded to my request for a quote, provided a written contract explaining the price and made a prompt appointment time. Jason was right on time for the appointment and conducted himself in a friendly professional manner. I will continue to highly recommend C and C Temp Control to my family and friends. Thank you C and C Temp Control!Services:HVAC system maintenance,Thermostat installation

joe dolan: Positive:Professionalism,Punctuality,Quality,Value

wdjudd: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValueBeen using them since 2010 and they really stand behind their service. They installed three systems in our house for us.Service:Heating system installation

Jordan Vallon: I am the HVAC and Mechanical Manager for Old Sturbridge Village, Old Sturbridge Academy, the Old Sturbridge Inn and the Reeder Family Lodges. In the past two years I have had numerous HVAC/Refrigeration Sytems replaced, repaired, rewired, re-piped, re-ducted, etc. by C&C Temp Control. As well as multiple new HVAC/R installations and I don't have any issues or concerns. C&C stands behind their work and always guarantee the job gets done correctly. They also provide excellent plumbing repair and installation services from their on-staff master plumbers. I can't say enough positive things about their customer service, prompt emergency services, technical abilities, adaptivity and attention to detail! They have the knowledge, experience, engineering, project management and sensibility you need to satisfy all of your HVAC/R needs. No need to search any further because C&C has got you covered!I want to say a special, well-deserved THANK YOU to John, Jack and Joe for their amazing installations, retrofits and dealing with my endless mechanical issues!!Services:Heating system repair,HVAC system maintenance,A/C system maintenance,Install AC,Install thermostat,HVAC duct vent installation,Installation,Repair HVAC,Ductless heating A/C services,HVAC system repair,Thermostat repair,Thermostat installation,Heating system maintenance,HVAC duct vent repair,A/C system repair,Heating system installation

CJ Steinbrecher: Positive:Professionalism,Punctuality,Quality,Responsiveness,Value

Carrick O'Brien: Positive:ResponsivenessWe had C and C Temp Control repair a leaking relief valve at our home in Shrewsbury. I think by the time I called for service it had actually failed. Nonetheless, they scheduled an appointment for the next day & repaired it quickly.Service:Heating system repair

Arthur Breault: Positive:Professionalism,Punctuality,Quality,ResponsivenessI just had Tommy and Alex install mini splits at my residence. They were neat friendly and courteous. I use C&C professionally also and it is always the same. Highly recommended both personally and from a business side.Services:Heating system repair,HVAC system maintenance,A/C system maintenance,Install AC,HVAC duct vent installation,Installation,Repair HVAC,Ductless heating A/C services,HVAC system repair,Thermostat repair,Thermostat installation,Heating system maintenance,A/C system repair

D Z: Positive:Professionalism,QualityJared and Ben installed a heat pump in my old house and its been great. Completely re did the duct work and were flexible with what was going on at the time.Service:Heating system installation

Alex Monteiro Pina: One of the greatest HVAC system around Worcester area. I like the fact that when giving me a quote they actually stopped and listen what where my concerns and what I wanted for my house as opposed to other companies that try to impose their design on you. They gave me multiple options and let me choose what best fit my needs. When it comes to the installation Ben and Jared was great they took the time to answer all my question and concerns and they addressed all the concerns I had right there on the spot. If you are looking to install or replace you HVAC system I would say give this company a call before making your final decision. They installed my new central air system, which I thought wasn’t possible at my house, and I also used them to replace my oil tank.Service:HVAC duct vent installation

Hank B.: They come in and fix the problem and it stays fixed. Quick response, Quick work, very professional workmanship.

Robert Michel: Correction. I mixed you up with another company. Apologize!

David Copple: Great crew , great customer service . Cleaned up well and worked hard and fast answering any and all crazy questions I had.

Dani Lubs: Services:HVAC system maintenance,Heating system maintenancePositive:Professionalism,Responsiveness

Matt Newell: Positive:Professionalism,Quality

ThePecan: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValueRecently they completed a new AC install in my house. Ben and Jarred are very professional. Also, they clean up so well that I never felt a installation was going on for 4 days. I will take their service again!Service:Install AC

C Steele: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValueC&C was amazing! They came out same day. Danielle was so nice on the phone making arrangements (I live out of state) and Roger had the unit fixed and running that afternoon. Their prices are reasonable and I would highly recommend C&C Temp Control.Services:HVAC system repair,A/C system repair

David W: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValueI would highly recommend C&C Air conditioning. They are polite , professional, quality work and spotless when they are done. I just had a yearly service done. The technician was on time, polite , answered all my questions.Services:Install AC,A/C system maintenance

Ari R: Positive:Professionalism,QualityRoger did an excellent job helping me out today! Did an excellent job explaining everything to me and appreciated his honesty and knowledge.Services:HVAC system maintenance,A/C system repair,Repair HVAC,A/C system maintenance

Patricia B: From my first contact with the office staff to the last day walk through of my newly installed AC system, I was greatly impressed with the whole process. Leah in the office was always helpful and pleasant, Kris did the initial walk through giving me many helpful suggestions, and Jared and Ben were super competent and efficient installers who went above and beyond to make sure that we were satisfied with every tiny detail of the process. We HIGHLY recommend this company for their professionalism and focus on customer satisfaction!Service:Install AC

Donna Salluce: Just had our yearly HVAC service and had the most amazing young man service us. We need more young people like him. C&C you need to hang on to him, he might even need a raise. Thank you Roger for being so kind.Service:HVAC system maintenance

alejandro flores: Service:HVAC system maintenancePositive:Professionalism,Punctuality,Quality,Responsiveness,Value

Nicola Ricciardi: Critical:ProfessionalismThey cancelled appointment. Don't waste your time. Project to come out and give you a simple quote. Time to call the cousin. 🤦‍♂️

Iwona Kissi: Positive:Professionalism,Punctuality,QualityVery good jobService:Heating system repair

John Mangyn: Positive:Professionalism,Punctuality,ResponsivenessEvaluation and recommendation from Premier was 5 Star.

ceast25murray: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValueHad issues with the negative temperatures and scheduled for Monday but he was ahead of schedule and came same day I called! My dogs and I Thank you!

katherine powers: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValueI have not decided which option I will go with yet but their rep was on time, pleasant, respectful and laid out my options in an easy to understand way discussing the pros and cons of each. A far cry from other companies I have hadIn my home to discuss repairs etc-Thank you!Service:Ductless heating A/C services

Jagannathan Iyengar: Positive:QualityIsmael did a great job replacing the draft inducer motor in an FHA hearing furnace.Service:Heating system repair

Aneri Yendis (Tray): Positive:Professionalism,Punctuality,Quality,Responsiveness,ValueIsmael was very professional and knowledgeable about the service he was providing. Was informative and was able to repair my furnace quickly. Great job 😊Services:HVAC system maintenance,Heating system repair,Heating system maintenance

Craig Waterman: Positive:ProfessionalismVery impressed with the knowledge and willingness to work with us

Josh Claunch: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValueEasy to schedule. Technician was very quick to diagnose and fix, admitting his limits and walking through each step.Service:Heating system repair

Xuan Doan: Positive:Professionalism,Punctuality,Responsiveness

Chris Gilleski: Positive:ProfessionalismPremier did a great job responding quickly and getting everything done as efficiently as possible. Helpful crew who made sure everything was clear after finishing.Service:Heating system repair

Kwaku Manu-Tawiah: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValueThe team provided great service.Service:HVAC system maintenance

Mike Quinlan: Great service. Both prompt and courteous. Excellent work. Very professionally done. A real pleasure and will continue doing business with them.

Sharon Torres: Service:HVAC system maintenancePositive:Professionalism

Phil Maiewski (GM Phil, DarthGM): Positive:Professionalism,Punctuality,QualityFantastic work. Ismael has been a great tech to work with. Hope to work with him and Premier for a long time.Services:HVAC system repair,Thermostat installation,HVAC system maintenance

Brittni Carbone: Positive:ProfessionalismIsmeal did a great job installing a new furnace and an outdoor central AC unit. From the time we spoke with him on our first visit to discuss plans on replacement (Saturday) the job was completed within a week (the following Saturday). Thank you Ismeal, Premier is lucky to have you!

Robot Penguin: Positive:Professionalism,Punctuality,ResponsivenessIsmael arrived on time and got to work. Took what I said seriously.Came back with his recommendations. Best part: he did not try to sell me on anything like a lot of other companies do.Services:A/C system maintenance,Heating system maintenance

Steve Papadimitriou: Service:A/C system maintenancePositive:Professionalism,Punctuality,Responsiveness

Kevin Jarvi: Critical:Professionalism,Responsiveness

Glenn Pape: Critical:Professionalism,Quality,ValueWe spent over $50K with these guys and they incorrectly installed our system. Many problems. If you're installing a Mitsubishi system, get a Diamond Elite contractor. Your warranty will be longer and you'll get the work done right. These guys don't care; just want to bill you; never get to root cause of problems.Services:HVAC system maintenance,A/C system repair,HVAC duct vent installation

Donald Pegg: Been using them for years. Reliable and professional!

Lindsey Kinhan: Services:Install AC,Installation,Heating system installation,HVAC system maintenance,Ductless heating A/C services,Repair HVAC,A/C system repair,HVAC duct vent repair,HVAC duct vent installation,Heating system maintenancePositive:Professionalism,Punctuality,Quality,Responsiveness,Value

Jim Cote: High quality service.

La La: Worst Customer service ever!! My 80 year old mother has been using this company for her AC startup and shutdown for over 10 years. She called for her spring startup appointment because they did not contact her. They have always had her scheduled twice a year for service. The woman who answered the phone told her she was too late to have the service done as they only do that in April/early May. My mother told her that she was never contacted for appt and wanted them to come out now, mid May. She was rudely told that they would not do that. The woman lied, saying that she tried to call her numerous times and there was no answering machine. This is an outright lie. I assume this lazy incompetent employee lied because she probably called once and it was busy and never tried again. She also could have sent an email or a letter asking my elderly mother to call to schedule an appointment. My mother called back twice to ask for the supervisor and was rudely told by the same woman there was none available. The woman told her she would have the supervisor call her back AND NO ONE EVER DID! Shame on you for being too lazy to do your job and for being so rude to an elderly woman! Ace Temperature Control has lost a loyal customer! I will never recommend this company to anyone.Service:HVAC system maintenance

Jim Howe: CAUTIONARY TALE: I had brand new Central Air and Ductless Split systems installed in April of 2019 by Ace. We chose them mainly for the price, but they also seemed professional during our meetings and had decent reviews.Our AC stopped working on the FIRST hot day of 2019. Ace came out reluctantly after the woman who answers the phone was extremely rude and insisting that we would have to pay the weekend premium for a service call.As soon as the tech looked, he diagnosed that the installers had the drain pitched back into the Air Handler. Yes, the licensed HVAC installers had the drain dumping water back into the AC instead of outside.The tech was apologetic and acknowledged that the installers had screwed up the drain. He must have fixed the drain without checking the pitch of the rest of the unit.Fast forward to December of 2020 after the AC system had been off for over 2 months, water started POURING out of my ducts. We called Ace, and again the woman who answers the phone was extremely rude, and they NEVER CALLED BACK.I had a much more qualified person take a look and they determined that the entire AC Air Handler was pitched away from the drain and was filling all of my ducts with water for the last 2 cooling seasons. When he looked inside he was in disbelief and said "This is F****ed up. I've never seen this much water inside a system before" Not a good reaction when someone is looking at your 1.5 year old system.It took significant work to clean out all of the water in the system and ducts that had frozen several times in the cold temps.Don, the owner of Ace who chose to never call back after his employees screwed up so royally, is an unqualified hack who hires incompetent people (his family). When their shoddy work shows, they get defensive and attack the customer instead of correcting the issues they caused in the first place.Keep shopping for someone else!Services:Install AC,Ductless heating A/C services

Brian Miller: Called in April of 2019, received a quote in September of 2019 and never heard back from them again. I called at least a dozen times to schedule an installation and never received a call back. I went with McDonald heating and cooling and couldn't be happier with them. Don't waste your time on this unprofessional company.

Marci Kimball: Positive:Punctuality,Responsiveness,Value

Blackstone River CrossFit: Critical:ValueBusiness that pads the time for service so they can charge you more. I called and complained and they somehow said oh it wasn't two hours it was just an hour. Had I not called they would have over charged by even more than I was charged.

Sebastian Eslava: They provided me with awful service. I own an apartment; the technician diagnosed the incorrect compressor. They billed me 3 hours of labor to diagnose a bad fan motor on someone else’s HVAC system.First, I called and complained: “It doesn’t take 3 hours to diagnose a bad fan motor.” The manager, Sharlyne, called back the next business day and charged me for 1 hour instead. Sharlyne had an attitude and said: “You or I aren’t an HVAC tech...you don’t know how long it could take to diagnose a bad fan motor.” I’m an engineer and well informed on how long troubleshooting a fan compressor takes -anyways Sharlyne was rude.I went with a different company next and they informed me the prior company, Ace Temperature Control, incorrectly labeled the wrong HVAC unit and performed work on a system that wasn’t mine.I called Ace Temperature Control to get my refund and they haven’t granted me a refund or admitted they were at fault. This is very embarrassing for them as professionals and bad for me as a customer. I asked Ace to provide me a serial number for the unit the worked on, and it was in-fact the wrong unit. Still waiting for $ 175 back into my account for a bad job they did.

Hye Baek: Please bewarned! Don't be fooled by nice ladies picking up the phone. This company has gotten me BEYOND upset.THIS REVIEW IS LONG BUT WORTH READINGI called for service at my uncle's shop.(He doesn't speak english well)The nice lady that picked up the phone was very polite. (AGAIN DON'T BE FOOLED BY THIS)The technician came by couple days later. Said the FUSE was blown. then he charged more than 300 dollars for a tiny part that literally took him 15 20 minute to install.( He had to travel to get the fuse which took 45~50 min and this time was included in his "labor" time but note this, my uncle's shop is 10 minutes away from their company)If this was end of the story I wouldn't even be this angry. about a month? or month and a half later heating stopped working AGAIN. I called and a different technician came in and said it was the Thermostat that was broken.Thermostat was in beat up shape but it was working fine. but no they blamed the thermostat. the technician somehow started the heating again and said we needed to replace the thermostat. Which I recall him saying that He would give us a call once they are in stock. I NERVER got a call back. THEN in another month. the heating STOPED WORKING. I CALLED AGAIN and the nice lady haded over the phone to some RUDE UNPROFESSIONAL men. (I think he was the manager but I could be wrong) He told me that its the thermostat issue and said that they'll charge $600 dollar for it. I was so rediculed by this guy. ( exact same model Thermostat cost 40 dollar even with labor and tax there is no way cost can add up to 600) so hearing this. we looked up how to replace thermostat. It's such a simple job. my uncle ordered one and done it himself. NOPE the heat still doesn't work. I called ONE MORE TIME and the same rude guy picked up. I told him thermostat was replaced but the heat still doesn't work and I was questioning their first repair( fuse)This guy....LAUGHED AT ME. HE LAUGHED. because we did a DIY thermostat repair. at this point. I was just so mad and demanded him to come and fix it right. but after I calmed down I realized They will not take me nor my uncle seriously and even so they come and fix it They are going to charge us CRAZY amount. so I canceled the service and called another company. They were bogus too (this company wanted us to chage the whole unit and named a part that was broken but that part didn't even exist on the type of heater installed at the shop) THEN I CALL another place and FINALLY they fixed it right and GUESS WHAT I WAS TOLD? THE DAMN FUSE WAS NOT INSTALLED CORRECTLY. and HE SAID THE FUSE DOESN'T SEEM NEW AT ALL TO BEGIN WITH......I was so blown away that people would do this. I felt humilated cheated and just so....angry.I was and still am so beyond upset that I can't trust anyone.and these repair costs arn't couple of dollarsIt could go up to 100s and 1000s of dollars.and as a person needing service you just don't know which company is honest and which are not.DO YOUR RESEARCH! EDUCATE YOURSELF BEFORE THESE HVAC PEOPLE PICK YOUR POCKETDON'T GO THROUGH WHAT I WENT THROUGH

Rachel B: My call was answered quickly, staff was polite.They sent a guy over the same day and he diagnosed our problem and fixed it in about 2-3 hours. We appreciated that with no heat all morning.Great service and affordable, will recommend to others!

Jason Eastty: I had an issue with a heating unit in my house which at least 3 other companies had looked at and weren't able to fix. I called Ace Temperature Control and they were able to fix it for me when a few others couldn't. They are prompt, reliable and very courteous. I would highly recommend them to friends and family.