Best Glasses Repair Service Worcester Near Me

Treason!: Absolutely amazing service!

Sebastian Pinturas: This shop is AWESOME. The owner, Andrew Metz is SO kind. He does NOT care about making money. His only goal is to help his community see better. He is so FOCUSED on accomplishing this goal and it is visible in many ways in his shop. He knows (as I have now learned) that designer frames are a TOTAL waste of money. If you really want a designer frame you can purchase one online and bring it to him and he will gladly fit it for you. His prices are beyond reasonable. I honestly wish he charged more because he absolutely deserves more. My glasses only took 2 days to be made and they are AWESOME. I was so impressed that I just came back today to pick up my sunglasses fitted with my prescription. They are hands down the best pair of sunglasses I have ever used. I see everything so much better and with no glare. If you are looking to get glasses, look no further. You will love his shop and you will save a lot of your valuable money and time. I WISH I could rate him 7/5 stars because I definitely would. I will never get my glasses anywhere else. A+++

John Foley: I just purchased my second pair of glasses from Andrew Metz, the owner (who is an absolutely AWESOME and KIND man). He actually gave me my first ever pair of glasses for FREE! I had first gone to a very fancy optometrist who made me make an appointment just to talk to someone about getting a pair of glasses. After having to wait for days I finally was seen and I asked what their most simple, unexpensive pair of glasses would be and was promptly told $580. I couldn’t believe it. Andrew Metz sees you right away, no appointment necessary and walks you through EVERYTHING. He does not sell designer frames because they are a total waste of your money. He let me choose a frame from his wonderful collection and told me it would only cost $100 for my glasses. I was thrilled. When I went to pick them up a day later he told me that there was a slight defect on the frame. I’ve looked at my glasses many time for a defect and I can’t see anything wrong with them. They look stunning! He told me not to worry about paying him. I offered many times and he wouldn’t take my money. This kind of service is beyond rare in this day and age. If you need glasses or you think you may need glasses then don’t think about it twice, COME HERE. You will be so glad you did!!!! I love his store and will be a lifetime customer. 10/10 A++++

John F: I went to a private optometrist for my eye exam and they offered to make me a pair of glasses - for over $500!!! I knew this was a rip-off and I had heard good things about Metz Opticians so I decided to give it a try. He persuaded me to go with a simpler pair of glasses to start and his prices were VERY reasonable. He knows so much about eyes and glasses. See him and he will help you see better. He cares more about helping you see better than just making a quick buck. 10/10!

Emmett Kelly: I've been a customer of Metz's from the days when his father ran the shop on Pearl Street in Worcester.Went in to get new lenses and frames, and was looking through the selection. Found something I liked, and handed them to the owner. He told me that the ones I selected were a very expensive, Italian, hand made frame. He told me that unless I had a need for a "name", or the prestige that went along with Italian frames, he had something very similar made in the Orient that was 1/10 the price, and almost as good. He was right. The frames have been rock solid, and have given me excellent service.Great service, decent quality and there's usually a black lab dog to greet you when you arrive.

Leasah Sparks: Very kind and my glasses came in faster than expected! I will return for my daughter’s pair.

John Mcnair: What a great place to do business! I walked in and needed a repair to my glasses, the owner was such a gentleman, repaired in 2 minutes. Said no charge, I made him take my money. Old school business!

Ken Strom: Andy is an excellent optician and a great guy. He was very accommodating, in the early weeks of the Covid-19 closings, opening his shop specially to provide a replacement for my broken frames.

John Taki: I came in and he was very polite, told him that I needed my glasses fixed and he completed it in under 5 minutes. I was very impressed and he didn’t even charge me. If you guys have any problems come to him!

Paul Grenier: Professional, nice guy, highly recommend.

Tomi Zhou: Andy is a great optician. Very friendly and helpful. The best experience I ever had!

Nathan Rose: Walked in, got my glasses fixed and straighted and wasn't even charged. This sweetheart just wants to help you see better.

Peter: Been going to Metz for about ten years. Andy is helpful, informative, inexpensive and knowledgeable about eye care. Engage him in conversation and expect to learn a lot. A valued resource for my eye care.

Johnnie Holt: Fair pricing, excellent service, and a great optician. He does need to get another black lab retriever assistant to wait on customers.Recommended highly.

Roxanne Sicard: I was pleasantly surprised that I didn't need an appointment. My glasses had broken, and I wanted a back up pair as well. He fixed my broken glasses on the spot, and after showing me the least expensive frames, I had my new glasses the very next day! And, I'm not an easy lens! Usually, I have to go back to get "adjusted" but this time, I didn't. The glasses fit beautifully, and they are so light, I forget I am wearing them! A very nice man, extremely competent and as a bonus, his dog is there also! :)

Anthony: Great place great guy, Andy.

Jesse Bassett: Great glasses! Great guy! Great prices! Cute dog too! There's a good assortment of frames available in both modern and vintage styles, and a full range of lens options as well. When I came to pick them up, he made final adjustments, and these new frames sit so well I can't even feel them! Before you waste hundreds of dollars at a mall outlet, come to Metz and get the best fitting, best looking glasses you'll ever own, fit just for you.

Dave Burman: Andy was great

DomInator: Professional, skilled, polite, and fantastic conversation while they fit your glasses. My go-to for anything vision related.

Maggie H-Melendez: Went there for the first time and I really like them great vibes

ruby martinez: I been going to this place for 21 years and I stopped, it’s not what it used to be and new doctors have a lot of attitude they also don’t listen to problem or anything you explain. I’m currently looking for another optician

Patrick Supernor: Very nice people to work with!!!

Mona Reed: I called to get and appointment the receptionist was very rude over the phone did not want to answer my questions. I told her I go somewhere else. No time for people who don't have customers service skills.

J. Sánchez: It’s something about this place that makes me to never go back.

Rafael Gonzalez: They were very helpful and my glasses were done in 4 days

Sonja Cooley Johnson: I have been with Gorals for over 40 years. Impeccable service. Any questions unanswered ask for Bruce!!!

Leotilde Cherenfant: I would never recommend an Optician who is has given and elderly woman the run around to make an appointment for eye glasses. We have been going back and forth with this Optician for the past 2 months for an appointment. It's very ironic how they said they were able to take her health insurance before, but when they asked about her eye history, they said that they don't take her insurance. Funny things is the person who referred us to them has the same exact health insurance which they take. It left me in confusion, puzzled because they have the same exact eye insurance. If you want an Optician Office who has no concept of the billing process nor does not seem to have a grasp on real patient care, than go right ahead. They are absurd!

annie Mo: I went to see Leo with a complex prescription. I had been to three others that wouldn’t make me bifocals because of the big difference between my left and right eye. He really showed his knowledge and experience and made me a great pair of glasses

Araixa Fontanez: I really do like this place for the most part their costumer service is good, they’re pretty fast, and straight to the point. My only complaint is the older man that works here. Anytime I have to call and he answers he always has to make some kind of remark trying to be funny and it comes off as rude. He’s also done it while I was in the waiting room. I’d really prefer not to deal with him at all. Besides that like I said I really do like this place.

Rosemary Valiente: Very professional & friendly staff. Glasses were done quicker than other places.

Yvonne Melendez: Twice they got my prescription wrong first time was four years ago then I had to go and pay out of pocket and get it done again because they wouldn’t justify it and it was completely off then I said let me give it a try again because with Covid it’s hard to get in and they were the earliest I can get there and they did it again they got it wrong so I had to pay out-of-pocket because my insurance already covered the first and it was way completely off again they won’t justify it they want to charge my insurance again instead of just re-exam. They won’t admit they were wrong even though it was twice they just try to over talk you don’t listen. I would not recommend going there I’m telling you right now

Parry Joseph: They are quick with glasses and very nice people work there 😉

Uneek Toney: I’ve been coming here for a decade and I love it, the prices are VERY affordable and they have a bunch of options for people. Their contact prices are the best hands down

Bob Meomartino: Very helpful and friendly.

pe A: Great optician in Worcester. Scheduled a month out only to be moved way sooner. Staff are nice and attentive. The eye exam was thorough and the glasses are covered by the insurance, awesome! I'll definitely be back. Can't wait for my glasses. I highly recommend Goral Community Optician.

Bridget Yang: I went there to get new glasses frames as most places don’t carry frames that are completely covered by MassHealth. I already had a prescription. The people at Goral were extremely welcoming there and explained to me in detail how everything worked. Great selection of frames too, more of the free frames than I usually see at other places. Prices super reasonable if you want options outside of the basics covered by insurance. Also they answer the phone promptly. Grateful to have a practice like this in the community because I called a billion places asking if they accepted MassHealth for frames and this place was one of the few that does.

Mardochee Estimable: I went to there cause my frame for my glasses broke. I went to get a new frames while putting on the new frame they scratched up my lenses, he didnt even comment on the fact that the lenses were scratched up, acting like he did the best thing for me. Now i have to walk around with scratched up glasses, mind you those lenses caused over 200 dollars.

TANTY “ANGEE” CASTELLANOS: Great service very attentive.

Sarah Beckeman: Wow what amazing staff! So helpful and kind! 5 stars!

Eileen “Leenie” Kneeland: I found a wonderful pair of glasses!

Itati Medrano: They care about their customers. Really good service.

Bill Strohsnitter: I needed an eyeglass adjustment and I was seen immediately. Furthermore, Gary was extremely knowledgeable, helpful, and thorough. When I need my next pair of glasses, I will again be a Premium Optical customer.

Mrs Dupuis: rudest people I’ve ever met.

Ria Hickey: Wonderful customer service, and WOW! for eyeglass selection. Easy access & parking. Thank you, Premier!

colleen triola: I have a difficult time with new glasses due to trifocals and prisms, and have had to go back several times. Gary and the rest of the staff are always so kind and patient and they never make me feel like I’m putting them out. They go the extra mile to make sure everything is good and I am all set with a new prescription. I highly recommend them!!

Ellen Lincourt: Heroes! I broke my frames. And they were able to move my lenses into another frame in under an hour. They are amazing. Their selection of frames is amazing. I will be going back for my glasses here.

Michael Frietsch: I have gone here since I was a little kid. All the staff are so attentive and friendly. They help with all your needs very quickly. I won’t get anywhere else to get my glasses and contacts. These guys are the BEST!

Rob D: Top notch service and knowledge. One of the few places around that actually go the extra step. Great selection of frames

tim savas: Best staff. Professional, knowledgeable, helpful. I've been getting contact lenses and glasses here for something like 10-15 years.

Andrew Johnson: Place is terrible. Cheapest glasses for the most expensive price. Not a very good selection either. Literally the worst/ cheapest glasses I've ever owned. I came back a couple of times because they were broken and crooked, I had to wait for ever because no one wanted to help me even though there was alot of people around. I had one guy literally look over at me then continue to ignore me. I finally got an older guy to help me but he didn't fix them properly so they're still crooked. Guy had bad body laungauage and a smug attitude, as if he's better than you. I won't be back.

Nancy Budwig: It would be difficult to find more professional and helpful staff anywhere. Buy from Premier Optical.

Danielle: The staff is amazing. They told me the truth about what I was getting with my classes and tried to save me as much money as possible by not getting all the extra stuff I didn't need. Would go here over LensCrafter any day!

Diana Reiman: The ONLY place to buy glasses. They have the best brands at reasonable prices. Extremely knowledge staff who are always professional.

Raymond Wyman sr: Been going to state optictions for years,always good service friendly staff,dr.wang is a excellent optiction

Tyrell Stevenson: I’ve been going to them for years they’re very excellent amazing

Monica AJ: Horrible service!! Just because I have Medicaid they treated me like dirt

John Agbey: Dr. Wang was incredibly professional, and to the point. The Doctor listened, and gave precisie, confident responses. The rest of the staff were very friendly. Tom was great to talk through the frame purchase with, where I felt my business there was appreciated.

Victor Hayibor: When my doctor recommended my prescription, really.. I didn’t know which to select, finally I decided on State Opticians..., Tom was very professional, respectful and helpful... I got what I wanted, I’m happy I chose them... after service care has been super...! thank you state opticians

Emilia Smith: SUPPORT LOCAL BUSINESS AND INCREDIBLE STAFF!I had a wonderful experience with State Opticians. They have knowledge, variety, style and great customer service!Tom is one of the most knowledgable men in the industry in the area when it comes to all eye and glasses-related information. He is a wonderful, honest business man and as a customer, I appreciated him so much. I spent over 3 hours trying to pick out the perfect pair of new frames and not only was he patient and kind throughout the process, but we had some fun and made a beautiful experience. Not only did my glasses arrive well before we both anticipated they would, he took the time to explain to me the materials in the glasses - and looked out for my best interests, considering my visual goals.I recommend this wonderful store to anyone!

David Kisiel: Rude personnel. Would not give me service because they couldn't figure out how they can get paid by my government vision plan: VSP through Blue Cross. Claimed that Blue Cross never paid them. So they refused to help me.TERRIBLE WAY TO TREAT A REPEAT CUSTOMER. WILL NEVER DEAL WITH THEM AGAIN.

Randylin Ali: Bad reception

Gabrielle S: I have been coming to State Opticians my whole life, and I have no intentions of going anywhere else. Tom is a kind, skilled, and honest optician with a great knowledge of glasses and aesthetics. If I've learned anything, it's to TRUST his taste! Dr. Wang likewise is a great optometrist and knows what she's talking about. I would highly recommend State Opticians to anyone. Go out there and support small businesses!

kai w: The Doctor is really kind and it was the only place in the city that took my insurance and had an opening within a decent amount of time so that was nice; although they dont size you for your frames. So if you dont have the money to play a guessing game when ordering new frames (which is what i am doing) i wouldn't recommend this place.

Itati Medrano: This place for eyes check up is worth it if you want to know what's going on on your eyes. Went there today and I felt a lot of confidence. The lady called me in before my appointment time and told me the truth all times. Good person.

Tom Hughes: Got there early and she took me me right away. My exam was over before my actual scheduled appointment. Very professional and friendly.

Jeremy Theerman: Great service, friendly staff. I've purchased two pair of glasses from the opticians here and have been satisfied both times. Glasses are expensive, no doubt but I felt like I got a reasonable deal each time. My only criticism is that the selection of higher end games is a little lacking. The first pair I bought I was super happy with, the second pair I the like I was compromising. I still like my second pair, but I'm picky, as most people with glasses are, and should be. They put everything together in a short time and we good at letting me know. What's really nice is that if you work downtown you can pop in and take care of business without a huge interruption to your work day.

Jenn Chandler: I wanted to write and thank you. I passed through Worcester for four days last week. I was performing in Once at the Hanover. I needed new glasses, and I came in, fully expecting to have to purchase them, ship them home, and then have them sent to me at a hotel on the road. You can imagine my surprise when your staff went above and beyond what I expected. They helped me pick out frames on Friday, overnighted the lenses, started working on them Monday morning, and handed them to me about an hour before we left town. I absolutely love them, and will forever be indebted to you and your team. In short, I wanted to say thank you, from the bottom of my heart. I wish that I lived in Worcester, or the surrounding areas, so that I could continue coming to you for any and all help with my glasses and contacts. If I ever get the chance, I will be referring customers to you.Sincerely,Jenn Chandler

Q T: Bad reception 👎🏼

Jason Eastty: The staff and Dr. are great!

Dianne Mitchell: I started with State Opticians in the 80's when I first needed glasses. These people have become like family. I get a THOROUGH eye exam and the best customer service and support I have ever received. Wonderful selection of frames and they stay current with all the new lenses and products. I would never go anywhere else for my glasses.

Bob McKeegan: Wonderful place, I've been getting my glasses there for years, I don't go anywhere else.

Laura Adkins Aucoin: Very Friendly. Old school. Not to many left. Great visit. Great glasses. My dog thinks so. Second pair. Eaten by 🐕

Windy Sittee: I had seen a pair of really cool glasses that I wanted to purchase without insurance. I walk in he finishes up with a customer then, I said Hello and he completely ignores me !! i waited for about 3-5 mins until I asked him how much wear the glasses in the window. He said they were hand painted from Israel , that was correct. He said that he was the only one who had them in the U.S. and because of that they were going to cost me about $100 more than what I had seen them for online. So that was a lie. My daughter signaled me to leave immediately !! Clearly he is only comfortable with doing business with a " Certain Type " of person. He lost a good paying customer....

Katie: Kind of rude and made us feel uncomfortable. It was just a weird experience.

Cloe Windward: Great place Great Guy ......

Daniel Biggins: friendly, professional, and knowledgeable,Getting glasses here is great experience i will always go here!

vittoamp: Got my sunglasses there. Very personable and friendly. Can get busy but they do a good job attending to everyone. Awesome place

M0ner0 The Third: Top notch service. Top notch products. Superb staff. The best in the city if not in the state, if not in the country. Vive Bello!!!

Berto: Terrible place,Incredibly rude and unprofessional. Do not go here.

Janice Pawlowski: Can't say enough good things about their customer service. Thank you once again!

Carmen Calvo: One of the best places to get glasses, good quality, nice staff!

Amanda Cook: I don't usually write Google reviews, but I had such a good experience today at Bello Opticians that I had to share! Going to the eye doctor makes me very nervous, but Dr. Giovannucci was so kind and reassuring and made me feel at ease during what is usually a very anxious process for me. And the whole team out front got in on helping me find new frames, though I ended up going with the first ones that they instantly pulled off the shelves for me. Everyone was very warm and personable, and the two adorable dogs at the counter also definitely helped lighten the mood. I randomly booked an appointment here since they were the closest place to my house, but I couldn't have asked for a better experience.

Kendra Ramsey: Absolutely great place. Called this morning and told them I broke my glasses over the weekend they had a cancellation so they got me in within an hour! They were the nicest people and the Dr was great. In and out in 35 mins! Highly recommended!

Stephanie Bergin: Always a pleasure to visit Bello, this is the first ophthalmologist to actually find and prescribe contacts that work for my vision! In addition the team is always so helpful in finding me the perfect frames for me, and fit them to perfection - what more could you ask for? I've read through some of the bad reviews, and I must admit I giggled a bit. How is a Dr responsible for your benefits or lack of benefits? The team at Bello is family oriented and fun!

Richard Saya: 5 stars for the Bello Family! At Bello’s, I found a pair of frames that I liked after searching everywhere, they were able to custom size them to fit perfectly and also tint them just right. These are my first pair of prescriptions and I feel like a movie star!

Michael O'Brien: My family and I have been a loyal customers of the Bello family since I was a kid. They offer a unique selection of frames that you won’t see at big box stores. Staff is knowledgeable and always rocking stylish, unique frames that make you want to try something new. Service is tailored to each individual customer and you have to go into your experience knowing they are not going to rush.(You cannot rush perfection.)Be patient, enjoy the music, and the beauty of a family owned small business experience.

Jessica and Sean C: Great people very helpful

Randy Gagné: Their service is excellent. You feel like family. Recently, I needed a new pair of prescription glasses and prescription sunglasses. I happen to request a pairs of glasses not in the store. They didn't try to sway me to some other brand or pair. They ordered the glasses and had them ready for pickup within a timely period. On every visit, my glasses were cleaned and adjusted if needed. Dr. Giovannucci was wonderful as well. He was patient and informative. He is a great listener. In my experience, I have never received such 1st rate service from a chain eyeglass place. I am glad that I made the appointment.

Beccah Kniskern: Wonderful family staff, always helpful. I’ve been coming here for years and always leave happy and satisfied. I will continue to go to them as long as there in business . Thank you Bello’s

Robin Hunter: Nick and his entire team provide top notch, personalized service at very fair prices. There may be a wait, but it’s as they take great, thorough care with every customer and will with you too. Don’t go when you are in a rush and need to be in/out as fast as possible.They also navigate complex insurance for you to ensure you get to use your covered benefits fully. On top of that, their frame selection is unique, top quality and awesome, and the craftsmanship in preparing and fitting lenses (especially progressives) is the very best. I enjoy my eyeglasses from there literally for years and years. Nick looked high and low to find a rare frame style/color I requested that he didn’t have - and eventually found it! He also repaired an old broken frame with sentimental value personally and by hand - and at no charge.It is worth the trip (and occasional wait) every single time!

Timothy Duval: My wife has gone here for years. I was always arguing with her about how absurd it was to travel an hour to see an eye doctor and utilize their eye care services. But, she insisted that they were "so great". She has referred many multiple clients their way over the years and been a loyal customer.Well, today she went to purchase contacts (with out of pocket payment). The women argued with her about why she was there, insisting she had been given trial period contacts and was looking for more free contacts (confusing, as she has paid out of pocket for them each time). The staff was rude from the start and eventually the owner got involved. Needless to say, the interaction was ridiculous. In the end, she got what she went there for. Which was paid for out of pocket as planned!!!!!!!!!Bello has succeeded in losing a many years long patient/customer and she will be letting everyone she has sent their way know about today's interaction.I now understand why Bello only receives a 3.8 star rating, and they're lucky it's that high of a score!!!!

Ramon Perez: THE WORST WAY TO LOSE A CUSTOMER.I was a customer of Bello Optician for more many many years, but I never imagined that today would be my last day as a customer there.Just because I tried to ask a simple question, I was decent to ask but a gentleman who appears to be the owner did not allow me to complete my question because according to him and the experience he has he already knew what I was asking, so he did not allow me to speak. He interpreted my question as a complaint and raised his voice at me.He was right, yes, he was right in what he said but not in the way he said it, to me that is a lack of respect and consideration for the customer.Maybe I was not financially beneficial to his business but good reputation and good relationships are worth more than money.It is sad to see how incidents like this have to happen, because they leave a bad taste and an unpleasant memory.If you ever visit that place I wish you good luck.

Daniel Margolis: I'm a very nervous person (some might say neurotic, but I disagree), and when I had an eye pain the other day, I was absolutely terrified. I didn't yet have an optician, so I called the chain place in Shrewsbury (not saying their name, as I'm not sure if that's allowed), and they said they were booked. I called Bello to find out if they did exams, and if they could take me. They made an appointment right away, saying it's better to be safe than sorry. My thoughts exactly!The doctor there (I left his card in my car - it's Dr. G., but I forgot how to spell the full name) is incredibly nice, friendly, and put me right at ease. He actually took his time to listen to me, to answer all questions, etc.I can't recommend them enough! I can't speak to the experience of buying eyeglasses there yet, though, because I haven't bought any. Planning to make an update when I buy some.

Dawn Parker: Stellar service !!! every single thing was top notch ....always hated to get new glasses... Now I can’t wait to get my next pair!!!! Heidi listend to all my wants and needs!!!! Awesome customer service🤓❤️

Juliana Gara: Just went for an eye exam and also picked out glasses. Love the people in there. They helped me pick the glasses that was just right and comfortable for my face type, which I always have a hard time with. Very friendly staff. And to mention the eye doctor is amazing. Very sweet and attentive. My mother have been going there for over 10 years. The best optician I know. The eye exam is literally $60 that's it. They do take some insurance too. Will definitely be calling to make an appointment for my daughter too. My kids and husband will be getting out glasses there from now on.

Deniz Deniz: I brought my mom today to this great place.There is a man his name Tony ,he was very nice person and polite . He helped my mom to find Elegant glasses . Thank you Tony

Revelin Bonomo: After a horrible experience at there, I won't be going back.

Xavier Pastor Picó: I had a problem with my reading glasses, I lost a screw from the hinge of one of the temples. I was passing by Worcesterm staying only for one night and my hotel was near the MCPHS. They fixed the problem, provided and placed a new spare screw, with no charge.

Jenny LaBonte, MD: Wonderful and knowledgeable staff and very thorough exam.

Justin Ambrosino: I went to Vision Source to see their specialist eye Dr for an issue that it doesn't seem your regular eye exam clinic can handle as they don't all have the device to diagnose. I had what seemed to be "binocular vision" from an eye injury after Googling my symptoms. I would get extremely dizzy driving on the highway, along with massive headaches. The Dr was able to diagnose with their special tools & then gave me items to exercise my eyes with to correct my vision. It seemed to pull my eyes back to working together and I have not had issues since. Also, the front end staff was very kind, the office is EXTREMELY clean & has a hip setting. I would definitely recommend Vision Source.

DONNA RICHER: I would have given a five-star review as my own experience was great, except when I witnessed the woman at the desk pretty much insult a gentleman and his teenaged son when they walked in without masks on. I get it… masks are required in healthcare settings, but to raise your voice for all to hear and reply so rudely, “you need a mask. Masks are required in healthcare facilities!” That is unacceptable! The man was left stunned and I swear if that were me, I’d have walked right out that door. He was speechless… obviously not having masks on him and it appeared he wasn’t sure what to do. So another woman there had to save face by telling the man she has masks they could have. Again, I get it as masks are required in healthcare settings, but some people are leaving work early to make appointments and rushing around, so they don’t always have everything they need, including masks. So, do you want the business or not? I had just spent over $1,100 the previous week at the Spencer office. A patient could easily find another optical shop. Office personnel should learn how to treat their patients and paying customers better.

Norman Caissie: Good service and helpful staff.

Michael J Stalcup: Impeccably kept office that makes you feel like family; go see for yourself!

Mike Derry: Always very clean and professional. They have the newest equipment. You don't need those painful eye drops. They take pictures of your eyes and have a digital history of your retnas. I like not having someone in my face while checking my eyes.The glasses are not crazy priced and the fitters are very knowledgeable and helpful. I get the right prescription every time.I have been to several places and found this to be the best.

Phil Young: Terrible experience. Check this out:So the pandemic has made it infinitely more difficult to schedule appointments.Okay fair enough. I manage to schedule an appointment about 4 months from the date I called. I have a poor immune system and so do the children I am living with.. so I am trying to avoid going to out for too many appointments, but Vision Source has told me that they need to renew my expired prescription.This all makes sense to me, but here’s the problem.I ran out of contact lenses before the date of the appointment. So I ask them if they can send me some more contacts, or if I can pick them up. They tell me, NO because my prescription is expired, and mind you the boy I talked to was very short with me and very rude.So I asked the kid if I could possibly come in and get some glasses, because the pair I currently own is over five years old and is beginning to fall apart.The kid once again tells me NO in a extremely unprofessional tone with a poor explanation, telling me I have to wait for an appointment.To top it all off, they told me that their system was down so they were unable to give me any information for my account.Unbelievable. Vision Source is not providing accommodations to assist those in this pandemic. Not only that, but they are so privileged that they allow their receptionists to talk to their patients like they are little children.Very unprofessional, the kid I talked to seems not to understand the struggle of a lower income person trying to protect his family and livelihood, and not does he care to learn.This reflects on the entire company as well.Horrible experience, I recommend steering clear of Vision Source. Unreliable, immature, and above all, unprofessional and unacceptable.

Milagros Vega: They send to me the contact lenses about 3 months ago due covid-19!!! They explained to me that even if my prescription was expired they can send me the contact lenses because my vision is really bad and they did it. Today I called and they refuse to sent me the contact lenses saying that is a violation because the prescription is expire....but was expire on March as well and theystill send it..... now they want me to make a test for a new one....inaceptable because they can't push me to make me a vision test and risk me to get the virus... they should have a protocole to work with those difficult cases.

Scott Johnsen: I would have liked to give 5 stars. My glasses order was wrong when they came in, the right lens was an entirely different prescription. The address the staff took down initially for shipping my contacts was incorrect (the street was misspelled and the apartment number was wrong). Even though I had to make 3 trips to Vision Source in total, these things are minutia. What really detracted from my rating was the argumentative nature of the blonde front desk girl. When I arrived today I called the store to check-in from my vehicle, I was told I was not put into the schedule. Odd, but likely a simple clerical error. I was only there to pick up glasses so if I had to wait that was fine. No big deal. Upon entering, the same girl tried to assert blame stating that people make that mistake all the time. I tried to show her this screenshot but she waved it off. If she had taken the time to look, she might have found a problem with their scheduling or texting system not aligning. Even if it looked correct on their end, I was texted on Thursday, but responded on Friday asking for an appointment for "tomorrow." When it is Friday, tomorrow is Saturday. It's that simple. It was either entered wrong by staff or the system glitched. Don't assert blame and wave me off if you don't want to hear what I have to say or see what I have to show you.That being said, the Optometrist was great. She took extra time to explain to me the pros and cons of Lasik surgery versus PRK. The girl who helped me select the glasses was great even if mistakes were made, she also allowed me to clarify the shipping address (which yet another staff botched) so I could have them sent to my address instead of picking them up. The store is very clean, and they are very conscientious about COVID precautions. I WOULD return to give them my business, and I am sure more often than not people DO forget about their appointments and come on the wrong day, but grain of salt here. I was just trying to help fix a problem, not berate anyone.

Jenal Nacole: My entire family including myself have been using Vision for a number of years.. we are always satisfied with the service and the selection!!!

Aisha Raheem: Ara and the lovely receptionist were super friendly. My girls are very energetic and they were extremely nice with fitting them for glasses, etc. They were recommended by a friend and we will recommend them as well!

Kristen Doyle: Excellent service. I went there on the advice of The Cantu Concussion Center after a head injury that affected my vision. The staff was extremely knowledgeable and the help I received picking out new frames was incredible. The woman helping me picked out a few frames and NAILED IT! I have never had that happen in the 15 years of wearing glasses.

Chris S.: Friendly staff and honest Dr's.

Jonida Kulla: I have been a patient here for many, many years and I wouldn't want to go anywhere else. Extremely friendly and knowledgeable staff. I am always in and out of the office on a timely manner, they'll spend as much time as needed with answering my many questions, helping me pick out my next frame. I am never rushed out the door. Their frame selection is great, I always find something I like. Great all around for all your Eye care needs.

Ashley Garcia: Awesome Visual Therapy! Worked great for my son!

Mark Richards: Everyone is very professional and friendly, very competitive in prices for frames,lens and contacts. Overall I would recommend to a friend..

Aryn Johnson: Wonderful experience with the doctors and the staff.

Doug Reid: Top notch quality service. Through, unrushed exam with plenty of opportunity to ask questions. When it's time to pick out your frames there's Audrey to assist you. She will help you pick out the frames that make you look the best!

Arlines Davila: I love this eye doctor office. The staff are very friendly and make you feel very welcome. They already know my daughter by her name every time we walk in and seem to be excited to have us there. Services the doctor offers are amazing. I recommend to anyone in need of great eye care.

James Capuzziello: From the staff to the Doctors all were professional, helpful and friendly. I felt like I was their only concern.