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1. Maple Manor Hotel - Worcester
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· 12 reviews
667 Main St, Worcester, MA 01610
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Султан Востока: Price???
david lopez: The place is a dump! Plain and simple. Nothing but a bunch of lonely people who have nothing better to do but to be nosey and get in other people's business. Stay away from this place at all costs. If housing puts you there you would be stuck for 2 years in that place because they won't move you to a better living arrangement until after two years. Do yourself a favor and go to the Pine St. INN. It's much better and they treat you with respect.
Ma DeW: It is close walking distance to the City Hall, RMV, The Hanover Theatre but not a nice neighborhood
Wille Hughes: This is really not a hotel in the normal sense. This is really a rooming house that houses semi-permanent "guests" of the type that usually live in one.
Liz Colon: Crackheads every where
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2. Vida Boutique Inn - Worcester
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· 43 reviews
110 Vernon St, Worcester, MA 01610
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Mallory: Propriétaire aux petits soins, endroit magnifique et petit-dejeuner tres bon. Je recommande
louise Norcott: A very warm and welcoming Victorian Inn that is close to downtown, public market and Holy Cross. A great breakfast with homemade quiche, muffins and their zucchini bread was amazing! Would book again!Rooms: 5/5|Service: 5/5|Location: 5/5 …More
Thomas Roewer: Lovely place. Very tidy and clean, very friendly owners. Great breakfast. Loved it.Rooms: 5/5|Service: 5/5|Location: 3/5Hotel highlights Romantic …More
Cate Tsahalis: My friend and I had a lovely visit at the Vida Boutique Inn. Gus was so accommodating and sweet. He made us a delicious breakfast; the quiche was fantastic! Everything was clean and comfortable. We will definitely book another stay!Rooms: 5/5|Service: 5/5|Location: 4/5 …More
Monica Warren: Such a cute inn! We had a lovely stay, the staff was helpful and welcoming. The room was comfortable and the inn has a wonderful vibe. And a great breakfast in the morning. Would highly recommend!
Carol Foster: This is perfect in every way. Wonderful host, clean, quiet, incredibly comfortable beds and a delicious breakfast! I wouldn’t change a thing. Thank you for a restful stay.Rooms: 5/5|Service: 5/5|Location: 5/5 …More
Jake Brooks: This place is so cozy, and neat. Be careful if you're tall, I'm 6'2" and I was bumping my head on light fixtures, and the like, but besides that, this place is quiet, cozy, and just the type of thing for someone who prefers low-speed, comfy accommodations.Rooms: 5/5|Service: 5/5|Location: 5/5 …More
LYNN WHYTE-LYNCH: The place is beautiful inside and out. The upscale decor and bedding was superb. The complimentary breakfast was delicious and all homemade. The owners were so gracious and friendly. If we come back that way a definite place we will stay again. Thank you so much for the wonderful conversation also!!!!Rooms: 5/5|Service: 5/5|Location: 4/5 …More
Dra. Rosana Alves: Experiência excelente. Além do ambiente limpo, aconchegante e de incrível hospitalidade, a casa linda e de muito bom gosto. Super recomendo!
Joe Spencer: We stayed 2 nights... Great home. Bed was very comfortable. Gus allowed us access to the microwave and made some snacks available on the second morning as we left for the airport hours before breakfast hours.Location is a bit out of the way for accessing other sightseeing routes. It's in a gentrifying area with many beautiful old homes being brought back to life.
Stena Swanson: Really enjoyed a relaxing two days here! Well kept inn with beautiful decor. Very clean and smells amazing. Very comfortable room filled with cozy bedding perfect for a great night's rest. Breakfast was just right. They offered a nice variety for breakfast keeping it simple and light but filling. The innkeepers were very helpful and friendly going above and beyond to make each guest feel welcome. The neighborhood is filled with many beautiful old Victorian homes and unique architecture. If I had any negatives it would be that you have to use your own streaming accounts to watch TV.
Cynthia Volpe: A beauty with old and new charm, well done! Very cozy and a quiet retreat.Rooms: 5/5|Service: 5/5|Location: 5/5 …More
Colleen Turpin: Beautifully restored Victorian! I didn't want to leave. Very quiet, clean and had everthing I needed. The breakfast was delcious, especially the quiche. Our host Gus, was very friendly and helpful.I would definitely go back.Rooms: 5/5|Service: 5/5|Location: 5/5 …More
Grace Gherman: Amazing place to stay! The hosts were very nice. The rooms are very beautifully decorated, clean, and smell so good. The breakfast was delicious and homemade! We miss our stay so much!
Jeanne Alleva: This lovingly restored Victorian home could easily be featured in House Beautiful magazine. Its chic modern 'French cottage'-style decor was welcoming and elegant. The continental breakfast included homemade zucchini bread that was award-worthy, fresh berries, an assortment of baked treats, fresh fruit, fluffy scrambled eggs by request, coffee bar, and carafes of fresh juices. The table was set beautifully. The host was charming, warm, friendly, and accommodating. An absolutely wonderful B&B experience. Exceeded all expectations. When the surrounding area of that section of Worcester catches up to the beautiful renovations made by the owners of the Vida Boutique Inn, this B&B will have even MORE to offer guests unfamiliar with the area. They have created a true haven here that I would highly recommend to any traveler.
Alberto Matos: Excelente! O ambiente perfeito que me fez sentir em minha residência! Um ambiente com calor humano por parte dos hospedeiros, projetado nos mínimos detalhes para oferecer uma estada perfeitamente satisfatória. Cada detalhe muito bem planejado, combinações perfeitas dos móveis e ambientes. Tive um dormida espetacular em uma cama limpa e macia. Tudo muito limpo! Produtos de qualidade para a higienização corporal. Toalhas limpas e cheirosas. Tudo que um viajante espera encontrar em suas viagens e que dificilmente encontra na maioria dos lugares. Como viajante pelo mundo em mais de 300 lugares mundiais e tendo experimentado hospedagens em 4 continentes, eu recomendo o Vida Boutique Inn.
3. Quality Inn & Suites - Worcester
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· 618 reviews
50 Oriol Dr, Worcester, MA 01605
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Axoh: place was dirty there was bed bugs it smelledRooms: 1/5|Service: 1/5|Location: 1/5 …More
Ryan Gosselin: Overcharged, and we didnt even stay the whole night due to the terrible conditon this hotel is in. All the hallways smell terrible and the rooms were not clean. Stains on the bed, walls etc. Dried blood in the tub. Front desk lady was extremely rude as well. How they are in business is beyond me. Stay away at all costs.
Tommie Dunn Concrete: Staff was friendly and helpfulRooms: Where properly clean and stockedSafety: No one was loitering around the property witch made me even saferFood & drinks: Plenty of food and drinks for the familyNoteworthy details: There was always someone there to answer any questions that you may have had
William Brissette: Deplorable. The sheets were stained, covered in black specks, stains all over the carpets and chairs and the halls and rooms reeked of some mix of cigarette and sweat. I couldn’t stay longer or I’m sure more things would have come to light. The staff was helpful with my cancellation and honest about the overall condition of the building.Rooms: 1/5|Service: 2/5 …More
Fernandes de Mendonca: 1Start, the front desk has horrible attitude towards customers, the place is a junk and smells horrible mixed of dirty feet, expired food and something else, the room conditions is unbelievable and they still have the capacity of charge $100 for the incidentals? I just requested my cancelation right after I saw the room and I left right away. Please don't waist your time coming to this place . It's not worthy of even try for one night.Rooms: Horrible, dirty, bad smelling like garbage ?Nearby activities: Not stay more than 10 minutes to see anythingSafety: Apparently at allWalkability: Disappoint me how trashy is this placeFood & drinks: ?Noteworthy details: Don't stay at this place. It's a waist time.
Ramon Parchment: Do not go there!!My mom's experience at the Quality Inn fell below my expectations. My mom's stay was marred by several issues that made for an uncomfortable and unsafe visit.Firstly, the presence of homeless individuals outside the lobby entrance was a cause for concern. Not only was it an unwelcoming sight, but it also posed a potential safety hazard.Furthermore, my double queen room could have been better. It was not clean and lacked proper maintenance, leaving a less-than-desirable odor in the air. The towels provided were also dirty, which is unacceptable for a hotel.The most concerning aspect of my stay occurred in the bathroom. The shower rod was not properly secured, and unfortunately, it fell and hit my aunt, resulting in a distressing incident. Despite reporting the matter to the management, they did not provide any incident report or seem to take it seriously.Overall, I would not recommend staying at the Quality Inn, especially if it is the only option available. In such a case, it may be better to sleep in your car or consider rescheduling your trip. The issues I encountered during my stay made for a disappointing and even dangerous experience.
Barbara Loux: There was a rodent trap right near head of bed, the pillows were dirty, there were bugs in the bread at breakfast, they kept my 50.00 incidental fee and kept insisting they returned it. When I called to work this out, they fought with me and then hung up on me. I do not recommend this hotel!Rooms: 1/5|Service: 1/5|Location: 4/5 …More
Jerry Kenneth Heard (JARROCK): Did not know where I was. Good in a pinch 📌Service: 5/5|Location: 5/5 …More
Charles Lewis: This place is a DUMP....LITERALLY. There was trash dumped in the grass around the landscaping that was visible. The furniture in the rooms were not only old..but some had stains all over them. Im talking ripped upholstery...holes in the walls...stains on the blankets. I had a room with a double bed and one of the beds appeared to be recently slept in. The other bed was ok... I guess. Walking in the front lobby you will be thinking..ok...not bad. But after you get your room key it's like walking into the "upside down" on stranger things. As a black traveler...im used to being given a less than optimal room intially..so my wife are always prepared to ask for a better room. So we did. The second room was worse. It was 10 pm...we stayed. Made the best of it. But if you can avoid IT. Don't STAy HERe. I paid over 100 bucks for this nightmare of a room. It should be illegal for them to charge that much. If this room were 50 bucks...I would have saved my thumb strength and said "you get what you pay for"...but for 100!? Nah
Glenn Gravlin: I was personally very disappointed in my experience. The staff were not helpful. I was argued with and disrespected. My room was cold and dirty. There were holes in the carpet and burns on every surface. I asked to be relocated after one night. No one even spoke to me when I checked out. HORRIBLE!!!!!!!Rooms: 1/5|Service: 1/5|Location: 4/5 …More
Amanda Duarte: Woman at the front desk was very rude and ignorant and when I asked her her name she said it was non of my business the worst unprofessional service I received ever in my life the need new management I will never go back or recommend anyone ever...place should be shut down until under new managementRooms: 1/5|Service: 1/5|Location: 1/5 …More
Reina Shelton: Right there for a my needs!Rooms: 5/5|Service: 5/5|Location: 5/5 …More
Christine L: Place was dirty, the couch mattress was dirty, and had spring popping out. Staff was great and professional. Location was something to be desired. Think there were permanent residents.Food & drinks: Offered very little. Oatmeal was available but no milk to add.
Susan Polimeni: Most horrible place to stay. Reaked of smoke, blood on the walls, and haven for displaced people. I have never been so thankful to get out of a hotel in Mt life. Didn't feel safe staying there
M.S. Salaam Imani-Romain: There is no quality here! The room was horrible! My family and I had clean the room in order to sleep. There was stale smell of smoke, fruit flies everywhere, dirty sheets, cobwebs, and etc... Just from what we experienced there is no way (as a Diamond member) I would ever return. The manager's attitude is deplorable and his rudeness to my wife almost made me flip out. I will be addressing this on a deeper level. Unacceptable!!!
John Stack: I stayed in room 235 and had bedbugs. They would not refund my money if I had a pocket expenses. They refunded me and remove money but I brought the bedbugs home with me and I had to clean my house and my bed. They would not pay me horrible management.Rooms: 1/5|Service: 1/5|Location: 1/5 …More
Shaylyn Senier: Funny, for a hotel that has the word “quality” in it, you’d think it would be decent. No. There’s zero quality. We stayed here last week as a place just to spend the night because we went to a wedding near by. Rooms looked decent online and figured it’d be fine! Wrong. If lung cancer had a smell, this hotel would be it. Think nursing home combined a boat load of marb reds. Rooms weren’t clean, bathrooms didn’t even have toilet paper. Not to mention, the place is a dumping ground for all the junkies sauntering around from the outpatient treatment center next door. Super unsettling. Don’t stay here.
Julia Fokina: The hotel was destroyed during being shelter for homeless people. Most of them are still there. The territory around the hotel is dark. Lights around are broken.The administrator gave us wrong room number. We tried to get in wrong room during 30min.Carpet was dirty everywhere, sofa bed was extremely old, dirty and ripped. The bedroom door has a bad fixed hole on it.Kitchen was dirty.Room and bathroom were ok. Bed sheets and towels were clean. No smell.We left the room after 2 hours staying.No photos due to we were shocked.We paid 213$ for Saturday night!!!Never again!
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4. Beechwood Hotel - Worcester
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· 591 reviews
363 Plantation St, Worcester, MA 01605
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Patricia Coz: If you need a sanctuary in a crazy world, this is it. Clean, quiet, safe, friendly. Excellent restaurant and bar. Professional staff. You never have to leave after returning from a stressful day. I love this place and will stay again. I can't say enough good things.
Ross Davis: Great service, bathrooms are nice and updated. Tv is pretty small, keurig in the room. Only thing that I didn't like was it felt like the carpet was old. Gave it a cheap feeling. The ballrooms downstairs were awesome. Workout room had a few free weights, couple treadmills, recumbent bike, elliptical. Restraunt was expensive, ok food.
Kristin Brown: Nice location, it's located 8 minutes from the palladium, and the parking is free at the hotel. Our room was nice and the bed was comfortable. The restaurant inside the hotel does close early, but if you need a late night bite to eat, Funky Murphy's is a 3 minute drive from the hotel. The kitchen at Funky Murphy's closes at 1am. Will definitely stay here again when I'm in the area.Nearby activities: The Palladium is an 8 minute drive away!Safety: Location is in a safe area !
Shad Mosher: Needs updates. But the staff was great
DragonHD95: Very nice place to stay.
Michael Lyon: Went to use a meeting roomService: 4/5|Location: 4/5 …More
Tish C: The stay itself was ok, clean(ish) room, friendly staff. The trouble came when I looked at my credit card statement over a month later and realize I was never given my deposit back. I know I left the room perfect, so I called and left 2 voicemails before someone got back to me without any apology said “we put the hold charge back on your card yesterday”… a month and a half later!! If I didn’t catch it that would have been an extra $187. Check your statements for the return of the hold.
Julie Manning: I attended a baby shower at the Beechwood Hotel today. I am gluten intolerant and when the catering staff found out, while I was in the buffet line, they had the chef prepare chicken just for me and a salad that were both gluten free!! And both were delicious! I highly recommend ommend them for their events services.
Nambians: This place is simply beautiful and well priced. Highly recommend if you are staying in Worcester for an event.Rooms: 5/5|Service: 5/5|Location: 4/5 …More
William Planeta: Food & drinks: Complimentary breakfast was very good.Unfortunately we wanted to eat dinner there but the dining room was closed for dinner. Only serving breakfast and lunch. This made it a bit inconvenient because we had chosen the Beechwood specifically because it did serve dinner which we could easily enjoy before the show we were attending at the DCU Center. So we had to order food in and choices in the area were not great.
Rob Drew: Terrible service.Rooms: 1/5|Service: 1/5|Location: 1/5 …More
Marie-Frances Rivera: Got bed bugs!!! Didn’t realize it until the next day. But I got lit up as did my girlfriend. We’re calling them tomorrow to request a refund. We’ll see what they say. Based on the bites we got it seems like it was a true infestation. Kicking myself for not checking the bed. Only stayed a night 11/12/2022.
Angela Brown: We happily booked our reservation thinking we could get some very nice rest and good food, and the reviews were highly towards that direction. That was not how our experience went. As we arrived to the hotel prior to 7:30pm, we were given our room and were told the restaurant was closed, we also booked here because it also stated 24/7 room service. We then headed to our suite, quite old, but clean so we were semi ok with that, the rug was peeling off, it just needs an update. We changed clothes, laid back and the TV is tiny, mind you, we are in a suite! That means there is quite the distance between the TV and the bed (laughing) as we find a movie we liked, we tried to turn the volume up, guess what... it is set to stay at 30! and with the TV that far you cannot even hear it! and it's an old TV. Yeah, not happy to say the least. The service gentlemen was quite nice and tried his very best to accommodate us. Moved us to a newer smaller suite with a newer TV which was set to stop on volume at 40 (laughing), well the TV was closer and the set newer so the volume made more sense this time, not perfect but better. I just kept thinking what if it was my 88 year old grandma trying to watch her TV, there is no way she could do so! On regards to the food, thankfully there was a small restaurant close by that was opened.
amrodr0: Beautiful hotel, really nice banquet halls
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5. St. Luke's Guesthouse - Southbridge
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· 1 reviews
141 Main St, Southbridge, MA 01550
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Kelly Hazzard: When you go into the guest house, they bring you in under false pretenses. The only thing they do is give you applications to public housing and a list of jobs to fill out for. The understanding was to help you move forward to stop the homelessness. And the lady there calls herself a counselor but admitted she had no certificate. Also, it say on their website that it is a 30 to 90 day program. I did everything I was supposed to do, and when I was on my last 30 days, I was told that I couldn't stay the full 30 days because of people going to court and claiming residency because of mail being sent there. First of all, it is 30 days that someone can do that. And second of all, a couple who came in the same day I did has been there past their 90 days and isn't going anywhere anytime soon. I was lied to and forced out with nowhere to go. They don't help you at all. You get false hope just to be left out in the cold. And when I was asked if I had a place to go, and I told them no, all they did was say I'm sorry. Rules are rules. That they could get I trouble by the board if I stayed the full 90 days. Then why is the other couple getting to stay past 90 days then? Sounds like favoritism to me
6. AC Hotel by Marriott Worcester - Worcester
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· 485 reviews
125 Front St, Worcester, MA 01608
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Peter Bacchiocchi: Attended an event here. Hotel hosted very well, bar service wad excellent and timely. The food was terrific!Service: 4/5 …More
barbara deloach: Rooms: Check your bed….we pulled back the covers and the linen was not changed. I requested a bed change at front desk and Alena at the front desk spoke very disrespectful and did not send anyone to change it. Alena is a very abrasive person and has a very non-pleasant attitude and demeanor……actually, we are still waiting for a linen change….Alena plays serious hard ball if you need service-Dr. Jordahl
Lynne Ticho: Great foodService: 5/5|Location: 5/5Hotel highlights Quiet …More
Michael Hill: Hotel is on a great location and walkable to lots of pubs and restaurants. The rooms were clean but the toilet in my room did not work properlyRooms: 4/5|Service: 4/5|Location: 5/5 …More
Sam DeBartolo: Restaurant staff is extremely rude! Work on teaching staff how to properly talk to customers without an attitude.Food & drinks: Awful
Karen Weaver: Our team has been taken care of by the staff and it's been fantastic.Walkability: The area around the hotel is great if you feel cooped up and want to get outside and explore Worcester.Rooms: 5/5|Service: 5/5|Location: 5/5Hotel highlights Luxury, Quiet …More
Penny Batten: I love this hotel 🏨. Clean, nice staff and quiet!Rooms: 5/5|Service: 5/5|Location: 5/5 …More
Andrew K: Excellent stay. Stayed one night after a concert. They were friendly and helpful and even were happy to accommodate a late checkout after a late night. Rooms were clean and spacious. I definitely appreciate the clean floors instead of carpet.
Jen Angle: This is a gorgeous and unique hotel for any large scale event. I was a vendor at Wedding Expo and was impressed by the set up, the room's uniqueness and friendly staff. Just look at the cool lighting in the event space!Service: 5/5|Location: 5/5 …More
Michael Wood: Great hotel with a great location. A bit odd that they had continental breakfast but didn't advertise that it was not complimentary. Expensive breakfast for what it ended up costing; $34 for two people.Rooms: 5/5|Service: 4/5|Location: 5/5 …More
Amanda Collins: Beautiful hotel and fantastic accommodations. However, the best thing about this hotel is the staff. They all went out of their way in providing the utmost professional customer service, especially the young gentleman working the front desk with the round frame glasses. He provided the wow factor for this hotel, Marriott is fortunate to have him and the rest of the superior staff. Thank you for a great stay!
Matt Lingner: Really nice. Front desk staff was incredibly kind and accommodating. Rooms were clean and spacious. Hydration station on every floor. Location is good.Safety: Late at night the underground parking lot was well-lit.
Shawn Costa: Was here for a work conference a few weeks back. I was extremely surprised at how nice the rooms were! Everything was very clean, and the bed was extremely comfortable as well. My only complaint that I left with the front desk was that my toilet wasn't securely fastened to the floor and was rocking a fair amount when you sat on it. Otherwise, great central location and excellent decor, would come back.Safety: Make sure if you go out at night you keep an eye out, we had one of our employees followed back to the hotel by a stranger.
Mimi: Brenda is the worst costumer service employee that I have ever encountered. The hotel made an error by charging me an additional night. I called the hotel to try to get the error fixed and Brenda argued with me and accused me of lying. She then proceeded to hang the phone up on me. Sarah, called me backed and apologized for the mistake and refunded me for the error.Brenda should not represent the Marriott Brand.
7. Courtyard by Marriott Worcester - Worcester
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· 630 reviews
72 Grove St, Worcester, MA 01605
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URVIP Transportation: The Hotel has a nice parking lot. URVIP has The best service with a professional chauffeur and a nice luxury car.
Sabrina Pretti: I worked in the hospitality industry for years, specifically hotels. I have never received service like I have at the courtyard in Worcester Massachusetts. Every single person I came in contact with was friendly, accommodating, and fun! I live in western ma and was in Worcester for training for a new job. It was birthday and I was all alone for the first time ever. The hotel staff made me feel welcome and like I was part of their family. I am truly amazed with the service. I had an issue with my credit card authorization even I checked in and they gave me time to figure it out instead of giving me trouble. Just amazing. Kudos to this hotel management and all their staff. Thank you for making my time away from home wonderful and comfortable. Adrianna at the desk, Jonathan at the bar, the woman at breakfast, the gentleman who checked me in, thank you! You are all amazing. You made my time here less anxious and far more enjoyable.Rooms: Beautiful, clean, and comfortableNearby activities: Dcu center and many restaurantsSafety: Keep to yourselfWalkability: Easy to get aroundFood & drinks: Bar amazing
Monte Hilliard: Charged credit card took 5days to get charge removed did not get room ruined birthdayRooms: 1/5|Service: 1/5|Location: 1/5 …More
Vivian Galarza: MUY BUENO HABITACIONES AGRADABLES DESAYUNO ECHO AL MOMENTO RIQUISIMOESPECTACULAR HOTELRooms: COMODAS Y HERMOSASWalkability: MUY BUENANoteworthy details: EXCELENTE
James Jones: Nice and clean.. beds suck and while I understand it’s purely personal preference, but the ice white lightbulbs in every fixture of the room gave me a terrible migraine. Also.. $13.16 for a bottle of water and Gatorade at the bistro in the morning….?Rooms: 1/5|Service: 2/5|Location: 2/5 …More
Demetri B: Love Marriott and Love this Courtyard even more. It's in a great location. The rooms are super clean, the staff is very friendly and knowledgeable. Jonathan was the bartender and he is excellent. He is not just a bartender but a mixologist. Can't wait to come back here!Rooms: 5/5|Service: 5/5|Location: 5/5 …More
john francis: OutstandingRooms: 5/5|Service: 5/5|Location: 4/5 …More
Wade Lockerby: Clean and perfect location
Michael Orr: This hotel is newly renovated and felt clean and well cared for. The staff was helpful and prompt.Rooms: 5/5|Service: 5/5|Location: 5/5Hotel highlights Quiet …More
Cindy Daignault: BUGS!!!! Stay away!! The minute my son and I got into bed we were beset by bug bites. I got 8 bites on my thigh in all of 2 minutes. Don’t know if bedbugs or fleas, but was one of the two. (Room 204). This is a first for me. Switched rooms immediately to third floor - cause I have a 2 year old and couldn’t just check out in the middle of the night. New room was okay - at least I wasn’t actively being bitten alive, but who knows. Would not stay here. I’ve stayed in a lot of hotels and never had the dreaded bedbug scare until this night at this hotel. YUCK. Plus they recently started charging $15 to park in their own parking lot- which is a bogus hidden upcharge. Wouldn’t have booked here if I’d known that. Hate to flame any business - but that level of bug infestation is unacceptable.
Steve Basile: Clean rooms excellent friendly staff.Rooms: 5/5|Service: 5/5|Location: 5/5Hotel highlights Luxury …More
Daniel Sroka: Convenient, comfortable. The bartender was friendly and super knowledgeable about the local beers they offer.
Breanna Tomassoni: This is my first night of 4. Started off with given a dirty room. Bed was not made, dirty towels on the floor, room keys still sitting on the counter. Call desk they give me a new room which is a down grade from my room (had 1 bedroom king bed, now just a standard king). Now my new room the heater does not work and it's freezing in the room. They are telling me they have no other rooms available. I am titanium elite and have never had such horrible experience. Don't book here. Staff was friendly why they get 2 stars instead of 1.
Paolo Rossini: Nice, large rooms in hereRooms: 5/5|Service: 3/5|Location: 3/5 …More
J. Njenga: A/C didn't work in the room and can't open the windows.Rooms: 4/5|Service: 4/5|Location: 5/5 …More
Christina: The rooms were good. Pretty clean for the most part. However, if you're going to not offer cleaning services unless upon request, please make sure rooms are stocked with hygiene items.The AC was horrible.. My room got so hot at nightThe refrigerator made so much noise that I had to unplug it to sleep.Elevators are pretty longNo complimentary items given
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8. Hampton Inn & Suites Worcester - Worcester
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· 435 reviews
65 Prescott St, Worcester, MA 01605
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Christopher Rivera: Stayed here recently and I must say I was extremely satisfied and impressed by the quality of service I received and how clean everything was. The front staff members were extremely friendly and helpful with all my concerns regarding my service needs. I would definitely stay here again and would highly recommend it. Parking was also free
Alexa Lauria: I love Hampton Inn! Loved the room and the pool. Free breakfast was also great. Also, Mario at the front desk was super helpful and friendly:) enjoyed my stay and would definitely stay again!Rooms: 5/5|Service: 5/5|Location: 5/5Hotel highlights Quiet …More
Heather Marie: Rooms: GreatSafety: GreatWalkability: Great
Jacob Turner: Rooms are very nice and have a lot of sleek modern designs. The front desk ataff are very friendly, and will try to resolve any issue you have to the bes of theor ability. The hotel shares a parking lot with another hotel. So during the evening parking becomes scarce, if you can even park at all. We had to park in the WIP parking garage once night because there was no parking. Feel like it would be in their best interest, and the interest of the other hotel to possibly erect a parking garage to accommodate guests.
Jennifer Bouck: We selected this hotel for our us and our wedding guests. Alex in sales was extremely condescending, unprofessional, and passive aggressive to not only the bride and the groom, but to our guests throughout the entire process. Our guests also mentioned other staff being rude to them as well. We were told the day of check in that our rooms were not secured and could be given up if a card was not on file. We were given a deadline of 12pm when our check in was at 3pm. The email stating this also looked like spam, as no contact information was provided. Unfortunately, we will not be returning, and our venue/vendors have been notified and in agreement. Additionally, there were numerous stains on the bedsheets and curtains.
Laura Hunt: I stayed here for one night. It was easy to find, had plentiful parking, and we had a good check-in experience. The room was clean and beds were comfy. The pool was small but sufficient. The kids said it was very warm. There were plenty of towels. We had a large group of kids and I appreciated that the hotel staff allowed them to be kids but, if they had to say something, they were very respectful about it. Breakfast was amazing and check-out was easy. Will definitely choose this hotel again. If you stay here and are looking for a good restaurant, the Fix Burger Bar was within walking distance and was amazing.
M Cook: Everything was wonderful, staff were amazing. Can't say enough good things, will be staying here every time from now on, for work.Rooms: 5/5|Service: 5/5|Location: 5/5Hotel highlights Quiet, Great value …More
Edward Orr: Everything was great except the charging for parking.Rooms: 5/5|Service: 5/5|Location: 5/5Hotel highlights Great value …More
Johandy Morejon: Very clean and new !
Jamee Nicolo: Could of been in better scenery other than that nice clean big.. comfortable n quiet..Rooms: Huge comfortable bed n a big area room.. I was invited.. non of ur business lol
Warren Wilson: Nicest front desk reps. Greeted me like royalty. Very nice. I would stay again.Rooms: 5/5|Service: 5/5|Location: 5/5Hotel highlights Quiet, Kid-friendly, Great value, High-tech …More
Trisha Marie: Parking is expensive. Otherwise fine.Rooms: 4/5|Service: 4/5|Location: 4/5 …More
Jim Sullivan: I am now retired, but have spent much of time traveling and sleeping in hotels. This has to be the nicest Hampton Inn I have stayed in. I am thinking the hotel is not new, but most recently went under a major refresh. All of the common areas were in perfect condition and clean. If you are used to the Hampton Inn breakfasts you know that the menu is basically the same from property to property, but this property's breakfast seemed a step above all others. I gave a 5 star ratings as I believe it deserves it based on the price point for this type of hotel.
Lourdes Rodriguez: Rooms: Love the rooms was beautifulHotel highlights Great view, Quiet, Great value …More
kenneth broughton: Great service and clean roomsRooms: 5/5|Service: 5/5|Location: 5/5 …More
Julie Marie: The front desk guy is absolutely unpleasant and unprofessional. Not willing to provide any kind of service. It was so frustrating, I simply took my belongings and happily went to the next door Court yard Marriott.He had a sign posted that management will be right back, after 45mins, I see a car pulling up and he walks in like nothing. I wouldn't ever step food there.
Niles Mo: Over priced and did not get the Accommodations I was promisedRooms: 2/5|Service: 1/5|Location: 2/5 …More
Viktor Depunkt: Nice enough hotel with very friendly staff, clean rooms and comfy beds.What I found shocking, though, is that the breakfast tableware is completely made up of throwaway, one-use plastic or paper. Disregarding the fact that eating from a paper plate feels more like a cheap camping trip than a stay at an expensive hotel, I wonder if the hotel management has ever heard of climate change and/or the effort to reduce waste?! How is it possible that in this day and age you seem to give zero thought about the impact you have on the planet? Every day I’ve seen your staff throw away multiple garbage cans worth of waste that would have been avoided if only you used proper plates and glasses as one would expect when booking a hotel of the kind you clearly want people to think you are. You know, the kind of plate/glass/cutlery you can put in the washing machine and use again and again, many many years…
Shayli Huston: The gentleman who was working 12/10 and 12/11 is a gift to your company. I watched him go above and beyond for guests in front of me, and went above and beyond for me as guest as well. Sir if you see this. Thank you for being the human that you are. I usually don’t even write reviews, but that man deserves a nice holiday bonus :) thanks again!
9. Hilton Garden Inn Worcester - Worcester
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· 1236 reviews
35 Major Taylor Blvd, Worcester, MA 01608
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Doug Oden: Pool ant hot tub no goodWalkability: Close to thingsRooms: 2/5|Service: 4/5|Location: 4/5Hotel highlights Quiet …More
Dina P: First time here came for a baptism in town, and the hotel looks beautiful out and in. The parking is across the hotel in garage. Where you can pay per hour or pay at desk for the days you stay.Hotel room was nice but refrigerator was not cold and not enough lights in room. The breakfast isn’t free you pay for it. The customer service at front desk and house keeping was nice and professional.The amenitiesPool- was small perfect size but very dirty and muggy water and always hair on the pool, it has the smell of chlorine but water is very cloudy and dirty. The hot tub is out for repair.The restaurantUno pizza and grillWalk in and automatically yucky smellBut we decided oh well it must be busy but then noticed tables weren’t clean and waitress and hostesses were rude and didn’t want to help. The table seats were dirty and then to top it off the ketchup had someone gum on top of the lid and that was it, I said if it’s this dirty inside I can’t imagine the cooking area and we leftThe washer and dryersOld school washer works great old oneDryer you have to dry twice clothes were still wet1.50Per load
Stephen Bombardier: This Hilton was in a good location downtown Worcester but the rooms left a lot to be desired. Thin walls, out dated and gave the very used feel. Service and staff were fantastic. Everyone I interacted with was pleasant and professional. Overall met my needs for a work trip.Rooms: 2/5|Service: 4/5|Location: 5/5 …More
Dr. Melissa Ann Mitchell, PhD: The only really good thing about this hotel stay was the location, we were visiting WPI and the hotel was basically a few blocks away. The beds were horribly uncomfortable. It was so bad it made me rethink whether I want to book a Hilton again. The Wi-Fi was slow in the room and there were no streaming services on the TV. The fire alarm detector was hanging from the ceiling by a wire! We asked for some extra soap and coffee for the room was were told to come down to the main desk to get it. I will be traveling to Worcester often and I know I won’t stay at this property again.Food & drinks: The breakfast was good in the restaurant, the waitress was very nice and helpful and the chef made really great eggs.
Jason McHenry: Nice poolRooms: 5/5|Service: 5/5|Location: 5/5Hotel highlights Luxury …More
Joe Franke: The Rooms were old and out of date, with some strange smells. The bathroom water pressure was horrible. The breakfast buffet charged you 17 dollars for the same breakfast that's free at any other Hilton property. The wifi didn't work consistently. Overall a very bad hotel, would recommend finding alternate accommodations.Rooms: Old and smelled bad
Joy Bethune: Staff was incredible!! So accomodating and professional!! I HIGHLY recommend this hotel!!Safety: Just felt safe and comfortable!
G Webb: Very friendly clean easy parking across the street parking garageRooms: 5/5|Service: 5/5|Location: 5/5Hotel highlights Quiet, Kid-friendly …More
Gabby Moreno: Was very disappointed at the experience we had at this hotel. We were here for a work event hosted over the weekend. Both myself and other colleagues reported how the fitted sheets on the beds didn’t actually fit the bed. We were constantly trying to make the bed but one end would always pull up to reveal stained mattresses that didn’t leave a very comfortable feeling with you. I tried to use the fitness room and exercise on the treadmill. I was using a treadmill, as was another gentlemen. I was trying to do a running workout and as I was jogging to warm up, it just felt like something wasn’t right in the speed or cadence of the treadmill. As I started going faster, suddenly the treadmill jolted still, as did the other gentlemen’s. Turns out a fuse blew. I went to the front desk to alert them and the attendant said “oh no, not again. This happened an hour ago”. They reset the circuit breaker but the gentleman and myself agreed it wasn’t safe. The treadmill “skips a beat” and someone could have gotten hurt. Unbelievable that they haven’t replaced these dated machines by now. Hotel rooms are also dated and dirty. Definitely won’t stay here again.
Kerry Chaffin: They do not have fitted sheets and the bottom sheet is too small. Seems unsanitary.Rooms: 3/5|Service: 3/5|Location: 3/5 …More
T W: Beds are terrible and old. Rooms are small. Decor is out dated in the rooms. Almost slipped and fell about a dozen times in the tub because it’s so slippery.
Ben Robertson: This is another Hilton property that is showing its age and needs an update. It's not as bad as some of the Hilton's where I stayed but I was sorry I did not pay a little more to stay at another nearby hotel that had better reviews. This hotel has very nice staff and the breakfast was not bad but the air quality in the room was like a busy parking garage. They have an ionizer to mitigate poor air quality in the rooms but I never even heard of that before. That is how bad it is that they have a special machine to deal with it. They ran it when I went out and things were better when I got back but I would not recommend this place until they fix the air quality problem.
Emma Stone: Was kept up all night by room next door. Walls were paper thin. No fan in the bathroom. Hot tub was out of order. Place looked and smelled unclean.Rooms: 1/5|Service: 1/5|Location: 5/5 …More
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10. La Quinta Inn by Wyndham Auburn Worcester - Auburn
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· 545 reviews
446 Southbridge St, Auburn, MA 01501
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11. Econo Lodge Inn & Suites - Shrewsbury
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· 320 reviews
380 SW Cutoff, Northborough, MA 01532
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12. Red Roof Inn Sutton - Sutton
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· 94 reviews
200 Worcester-Providence Turnpike, Sutton, MA 01590
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13. Econo Lodge Sturbridge Route 20 - Sturbridge
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· 293 reviews
408 Main St, Sturbridge, MA 01566
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