Best Hockey Supply Store Worcester Near Me

Richard Zellmer: Called to get my equipment clean quick turn around

Diane McCarthy: Excellent customer service!

Alec W: Did a killer job on the skate sharpening

Jess226: Great for used gear!

Nicky rough stuff Ross: I was just in recently to get my skates sharpened! Jack provided exceptional customer service I was very pleased with how they turned out!

Auggie DeBaggis: I got great value/store credit for the things I traded in. I was able to pick up some quality hockey equipment when I needed to go to the next size up for my children.

Kaylee Salls: We had a great experience getting my daughter fitted for skates. We were able to make an easy trade in and get some of her hockey gear there. Shes only almost 4 so I wasn’t sure if they would have a large selection of gear that small but I was pleasantly surprised. Staff was extremely nice and knowledgeable. Will be returning each season as she sizes up!

David Schwab: Good availability of hard to find items and fair prices!

Herb Lade: They did an awesome job cleaning my hockey gear! It was like new (no odor) and the service was great!

John-Paul L'Esperance: Friendly staff and very helpful. Needed some skates they sized and fitted me with an affordable skate for what I needed it for. Been there before and always my go to store. Thank you guys!

Marcia Albuquerque: Very knowledgeable, great selection, reasonable pricing!

Joel Penney: Everytime we go there, the staff is very helpful. As a first time hockey parent, it's been awesome .

Bob Facteau: Mike and his Crew are always helpful and I leave there satisfied every time!!!

Kristen Fairhurst: So so helpful! We were first time shoppers for hockey equipment and the staff was so friendly and helped us find the perfect fit for all our needs!

Kevin Mack: First time buying hockey equipment for our first hockey player. It’s an intimidating experience when you’re not sure what you need or how to select the right size. The staff was amazing. Took the time to help us select pre-owned equipment. Showed us the machine that is used for cleaning and disinfecting pre-owned equipment. Helped us pick the right sizes and patiently sat with my 7 year old grandson showing him how to put everything on and check it. Told us about trading items in as he grows to help defray future costs. Really made what could have been an overwhelming experience, very simple.

Heather DeArcangelis: Great place has everything and they are so nice and helpful!

Eric Ferguson: This is a great store. They have the best skate sharpening in the area and have deals on discounted sticks and used equipment. They are also a Dove Tail Bat dealer. The owner Mike and his staff are great.

John Ermilio: Great selection of products. Really nice and supportive people. Great service and prices

Tammy Sweeney: Excellent customer service, this is my go to place when I need skates or have any any skate or sports needs, They’ll sharpen your skates right on site it’s an all in one place. Quality merchandise at a reasonable price!!

Matthew Wiens: Skates sharped here while i waited. Took 10 min.

Damian Albino: They didn't have the size I needed. They called blackstone got it over there. Good customer service. Clean store. Knowledgeable about their products.

M K C: If I could give ZERO stars I would. I typically avoid this location as much as possible. I had only an hour of free time this week to do an exchange on a defective item purchased on 5/6, gifted on 5/10 and used 2x on 5/15 to break. No manager would come help me or the young girl trying to assist me. She realized an easy solution would be to return it and mark it out as defective. It hadn't been 2 weeks yet and still within the 30 days of purchase. Several managers, after she requested they come talk to me, just barked over the walkie that they can't help and I need to call the manufactures 800 # which was not provided. Disgusting customer service by these managers. I work in healthcare, we are all hurting after the pandemic I get it but enough of the excuses. I train health center staff in customer service. Trust me - their jobs are WAY more difficult than these managers at the Worcester location working for a retail sport chain. It was a very simple decision that each manger has the right to override. They aren't making life and death decisions here. Someone needs to train the managers of this location better in customer relations and support. When I walked out, team members apologized and said the managers suck and I said they SURE DO. Disgraceful and this corporation should be ashamed that their staff and customers do not feel supported but their "top players". I will never go back to this location and will make the time to drive 40 min to Northborough or Millbury where they are EXCEPTIONAL EVERY GOD DAMN TIME. I will also continue to share the horrible performance these managers continue to give year in and year out (I have had issues here in the past) with EVERYONE I come into contact with.

Denis Moreira De Castro: Horroroso não dão atenção para o Soccer

Roger Leblanc: Great last minute sports store. Not alot of youth selection. But great store.

Andy P: Friendly service in shoe department and sporting goods. Great store!

Shir0: Very very lit bro, copped some new shoes 🔥

Christina Arthur: Expensive wasn't able to get anything for my dad

Jose Villatoro: Excelente

Michael Horan: Is there a global sneaker shortage? Poor selection. Found a so-so pair, of course they didn't have my size. 9.5 such a rare men's foot size...

Gilo m: Very helpful staff.

DR COLA: Connor was professional, courteous, friendly and well informed. He went above and beyond in helping me find the right gloves. Also, he knew exactly what to when I had to make an exchange for a different size. Connor truly is an asset to your organization.

Teri Goulette: My 14 year old son and I visited Dick’s Friday evening in search of matching hoodies for him and his girlfriend. We found a great selection of north face hooded sweatshirts and bought two. At the register Michael handled our transaction. Being a scorecard member that doesn’t come in too often, I asked if there were any coupons available that I should search my inbox for. He was extremely helpful and patient as I looked. It’s very refreshing to have a great customer service experience like I did. I never found a coupon that could apply, but I left feeling like I somehow got lucky. Thanks for the great attitude Michael. Keep up the good work and we’ll definitely be back in!

Philip Bianchi: Awesome deals

Maggie Slomski: Very good no ripsticks tho

Nathan Towne-smith: Friendly staff, didn't have what I was looking for.

Rosemarie Chase: It was gd

Ed Socha: All ways got what you need

Nicholas Brennan: Good place to get your fishing reel strung up with line.

Tiffanie Speight: Great selection 😊

Alex Villodas: I found all I need

Joseph Pandiscio: Jamison was extremely helpful, knowledgeable, and personable. My 11 yr old daughter needed a new helmet and he was so kind to her explaining the options and making adjustments.

Dennis Dashkevich: Great store with friendly and knowledgeable staff! Highly recommend!

jack costanza: I took my 3 1/2 year old grandson Jameson Wyatt here for his first set of hockey skates and the experience was unbelievable. John, William and Jameson were all amazing working with me and my grandson Jameson. John sized him for his new skates all while making small talk with him about the sport including his favorite team Mighty Ducks. Then we proceeded to the front were he and his colleagues (William and Jameson) showed him how the skates are sharpened and then honed. It's not often you see the type of customer care these professionals showed us today so I wanted to take time out to say thank you from Papa & Jameson Wyatt.

Matthew Boehm: Always a positive experience at this Pure Hockey. Great customer service and the store was really well stocked.

Suman Chakrabarti: This is the best one I’ve ever been to. The people are super helpful and they care to ensure you have a good experience and that your skates and other equipment are perfect. Thanks for making it a great experience.

Tommy Z: Come here if you want to be completely ignored.

Scotty Uknowmyname: Helpful and knowledgeable goalie equipment help as always. Glad they don't just try to sell you unneeded equipment and offer honest opinions

Joseph Tracy: I had to get a whole new set of equipment since my old stuff is many states away. Kory was awesome and helped me get everything from head to toe. Great guy and great service!

Jonathan Bowman: Great place they carry all the high quality brands

Yonggang Hao: Very friendly and knowledgeable staffs.

Aimee Smith: We are from VT and whenever we visit my parents in MA, we stop at this Pure Hockey. We have not had a bad experience. Today we were helped by Jameson, who on a busy day took the time to give my son some pointers on his shot while helping him get a stick. I would recommend this location to anyone. Thanks for the help!

Tom Ciras: If you get your child's skates sharpened at Pure Hockey, this could be the reason they fall or skate poorly... they don't grind full length of runner, they ruined two sets of blades that had to be re-sharpened to use.

Steph Mitchell: We went in for a new stick and we spoke with a young man RJ. He was FANTASTIC! I've played hockey for years but never really payed attention to my stick. It feels good, looks to/I'm guessing has a similar blade to my current stick, it's well priced....good to go! RJ listened to what I said about how I play, the position I play, the shots I take, etc and recommended a perfect stick! He explained everything and how it all works. He also showed me the area where I could use synthetic ice to pass/move the puck around to get a feel for each stick. After using both for a while, he came over and made his recommendation after watching me move the puck around and passing it. He was also just a really good, fun loving kid. Can't say it enough, he was FANTASTIC! We then got a stick extension and he called another young man over, Johnny or Josh? Lol RJ called him over with like a friend's version of his name like Joshyboy or something. Anyway, he too was FANTASTIC! Very nice, respectful as well, knowledgeable, another really good kid! I like my stick a bit longer and they didn't try talking me out of it. They both understood why, no arguing, and he took the measurements and cut my stick. He cleaned off the stick, smoothed it out, got as much glue as he could off, etc. He and RJ even talked some hockey with me. A GREAT experience!!

Rob Buchanan: Large selection. Knowledgeable staff is eager to help

Patrick McCarthy: What a great place to grab your equipment. Jameson and a young man that he was training were exceptional and impressed my son and I very much. They both made for a great experience & we highly recommend this store.

R V: I have two hockey players (one who is also a ref) and every time I’ve been there - whether it be for skates or equipment or repairs or just questions - every staff member I’ve interacted with from associate to manager, male and female, young and ... less young - has been incredibly knowledgeable, kind, and most of all patient.We all know hockey is an expensive sport. I shop online for many things in my life but I go to this store 100% of the time for all things hockey because their customer service is unbelievable. You won’t regret it.

Matthew West: Went In for a pair of skates for my 7 year old who is just starting to learn. Was helped by Derek to find who quickly measured his feet and found an inexpensive skate for us to start with. Did not try and oversell us something which relieved a lot of anxiety in this process thank you so much!

Sarah Bartholomew: I had a wonderful experience getting my first pair of skates. Dylan was extremely helpful and spent a lot of time with me asking questions to get the right product. He was extremely knowledgeable and helpful!

Sean Burlingame: Very friendly staff. I needed to get a new pair of skates and the manager was very knowledgeable and helpful.

Angus Lindsay: Huge store with lots of choices.

Joseph Ragaini: Sean from the golf department was quite knowledgeable with club specs, had a great way about offering advice while keeping in mind what I was looking to do. All around great experience because of Sean.

Dan Holohan: The staff that was in the building were very nice once we were able to find them .

Sharon Lawson: appointment. Selection of merchandise and sizes.

Susan Robsky: Super helpful staff... couldn't be nicer!

Paul Samson: Lots of clothes but not much basketball items to choose from

Jerry Lashway: Pretty let down to be honest. Zero youth soccer cleats (size 2 down), no SISU mouthguards, and the restroom was nasty! Like it hadn't been cleaned in a while (TP on the floor every stall, several toilets full) it was obvious it doesn't get cleaned regularly.

Laurie Hehir: great quality and price's

Aidan Green: The store has nearly every equipment you could imagine. Personally, my favorite part was the baseball section; you could try out different bats in a batting cage, which was super helpful for getting a feel for different type of bats.

Dominic Green: This trip I took was for work purposes to get a water proof duffle bag since I sell phones,tablets and energy deals

Justin Hagenbuch: They need to collaborate with Mr. Hertz in Holden!

Abigail Epplett: A wide selection of sporting goods. Pick-up service works well.

David Ross: Went to purchase 150.00 nikes. They advertise a wide selection of A270s. After waiting 15 minutes was told they only had one color and only 2 sizes. Then stated they can order them but then state they can't get the size I need. I can order them without ever coming to your store so I don't need to waste my time. Thanks for nothing

Kenny Stuart: What kind of Sporting Goods store gets rid of hunting supplies. I understand guns but everything else doesn’t make sense.

Yessenia Garcia: The person in the shoe section was no help at all

Chris Perron: Just grabbed some fishing supplies. They where running a little low on some things. But all in all got what I needed.

Gary Penna, Sr.: Its a retail store. Serious golfers go to Golfers warehouse. Not a single employee in the dept.

java 58: variety of products, friendly service

Elizabeth Montoya: Very good

Chrismetal1 adventure channel: Sold out of most everything.

Daniel Rocheford: Great customer service, lots of projects in stock.

Connor Caveney: Awesome pro shop and unbelievable service! Sean and his staff will help with any of your needs and I definitely recommend stopping in.

Alie McVey: Skate sharpening was great. Convenient place to grab snacks and equipment before games.

Curran Forgue: I have ordered several products from this company and every time they have exceeded my expectations. Everything came exactly how it was described, on time, and the customer service is quick to respond if needed. Great work, ya beauts!

Edward Joseph: Great collection of hockey equipment, Sean was super friendly and helped me find exactly what I was looking for. Will be going back

Tyler Seplak: Great pro-shop in an awesome complex. They have a little bit of everything for your hockey needs. Staff is super nice, skate sharpening was great!

Emily Davis: Excellent experience and great job sharpening! These guys are great!

Victor Pinto: Great response on getting my order thank you Bolio 's