Best Holiday Accommodation Service Worcester Near Me

John Splain: Downgraded to one star now that I have been billed $183 *twice* for what was supposed to be a free stay. 🤦🏼‍♂️Most definitely *not* worth the rewards points used to book the reservation. The staff are the saving grace of this hotel. The building and facility are showing their age (read: advanced) and level of maintenance (read: low).Rooms: Room 404. The closet shelf is at a compound angle because the brackets have been ripped from the drywall. There's some kind of unidentified gadget attached to the wall and HVAC unit, which is loud and runs nearly constantly. The mattresses are like concrete covered with sheets.Safety: Room 404. The U-bar lock is missing from the door.Food & drinks: Room 404. Reported the coffee maker as broken on Thursday. Checked out Sunday, coffee maker has yet to be repaired or replaced.

emeryj duobach: Dude didn't tell me the price of the room or a deposit amount. Also told me they don't tell people their price so they can charge them more. He also said the pricekn the holiday in website was technically a their party that's why he was able to charge me more. Literally robbing people . Please don't go here. Customer service was absurd. I made a complaint with corporate. Have yet to still have that resolved.

Phyllis Camille Dixon-Gadson: Never never never do not book unless YOU CAN VIEW YOUR ROOM FIRST IF THEY SAY NO LEAVE!!!!!!!!! Horrible staff poorly trained dressed like street ppl. Disturbingly bad unfortunately staff replies to comments in the same condescending manner as they offer service. Terrible In response to the "owners" reply. THE ROOMS ARE IN SUCH TERRIBLE CONDITION DO NOT RENT UNLESS YOU'RE ALLOWED TO SEE IT FIRST BECAUSE THE STAFF IS SO RUDE AND UNHELPFUL THAT IF YOU DO NOT LIKE THE ACCOMMODATIONS THEY'RE UNWILLING TO ACCOMMODATE YOU. THEY WILL HOWEVER, DEMEAN YOU, SPEAK IN A CONDESCENDING TONE, BLAME THE CUSTOMER AND TAKE ZERO RESPONSIBILITY FOR WHY YOU'RE UPSET IN THE FIRST PLACE. THE PEOPLE I HAVE ENCOUNTERED AT THIS LOCATION HAVE TO DATE BEEN THE MOST UNPROFESSIONAL AND POORLY TRAINED IVE HAD THE MISFORTUNE OF SEEING. I SUGGEST YOU GO TO THE LOCATION IN MARLBOROUGH IT'S WORTH THE DRIVE AND THE ROOMS ARE NOT PERFECT BUT THEY'RE CLEAN AND THE STAFF ACCOMMDATES YOU WELL.Rooms: Bad

Capecod Bruins Fan: This place was clean and nice...I can recommend....it's not a 5 star motel...but it is Definitely a place I'd stay at again....

Jessie Hensley: Great staff, restaurant not openRooms: 5/5|Service: 5/5|Location: 5/5 …More

Juan Perez: Nice and clean place staff very friendlyRooms: 5/5|Service: 5/5|Location: 5/5 …More

Luis Olmo: Tiene cucaracha en la cocina tengo asta foto

Troy Dupont: The overall experience at this property has been extremely disappointing. I’m an IHG member and have been since 2012. I have never at any point experienced such condescending staff from any property before I came to this one. Everything was fine upon check in but the next morning is where my downhill experience started. The kitchen staff in the breakfast room is very rude and condescending from the very beginning i wasn’t even in the room for a second and she was like can’t you read the machine is broken I said I’m sorry but I just walked in here. Then forget it she lost her mind when I used a coffee cup to get juice from the machine she’s like you can’t use that cup for juice I told her I don’t see the difference in using this cup. I’d rather use that cup since they have lids that go with it. Her response was it does matter and I need to use the other cups next time of course she’s saying this with an attitude and she’s beyond rude as well. The next morning she’s on her cell phone crying to her boss that I was doing the same thing again. I didn’t say a thing to her then. I stayed her for a total of four days and I without a doubt will never stay here at this property again. Might I add I’m a first responder and I stay at IHG properties a lot and to be threatened to have the cops called on because I gave her the same level of respect that she was providing me. I was like the cops are gonna laugh in your face because I treated you the same way you’ve been treating me. In conclusion THIS PROPERTY IS BY FAR THE WORST ONE I HAVE BEEN TO AND WILL MOST DEFINITELY NEVER STAY HERE AGAIN EVEN IF I HAD NO OTHER CHOICE ID RATHER CHECK IN TO THE HOMELESS ENCAMPMENT NEAR BY THAN STAY HERE!!!

Edgar Santos: The general manager Dawn is a racist.Rooms: 1/5|Service: 1/5|Location: 3/5Hotel highlights Quiet …More

Lisa B: Friendly staff. Breakfast was good. Easy to get to. Chose here because it's a hop and skip to the Palladium. I would only take a half star away for not being able to turn down the heat. Even tried to turn off the thermostat at one point. The room was too hot to sleep in.Rooms: 5/5|Service: 5/5|Location: 5/5 …More

Brandon Petcaugh: If you are a teacher/coach traveling with students to this area, do not book at this hotel. We booked 8 weeks before our stay, and after driving for 6+ hours and just wanting a place to sleep, they literally cancelled our reservation at the front desk. We were told they have a policy where students (anyone under 21) cannot stay in a room without an adult. I've never seen this policy at hotels before, and I'm not sure how any teacher/mentor/coach would be able to travel with students when they can't stay in a room with their peers. I'm at a loss for words. Please don't give them any of your money; there are plenty of other great, affordable hotels around.

Victor Rivera: I was charged twice for a room that I had booked by a third party and the GM would not refund me even tho it was due to the incompetence of there employees.. I call my bank and they stated that if I was indeed refunded it would show on my bank statement and lastly the Phone conversation I had with them was very unpleasant and unprofessional.

Martin Anderholm: We booked a room 2 weeks in advance and paid in full through Expedia. On our way to the hotel we received a phone call from the hotel manager telling us that they overbooked the hotel and did not have a room for us! She then proceeded to tell us that although they "value all of their customers" priority is given to customers who booked directly through the hotel not through a third party. This is an unacceptable way to conduct business! The bottom line is that they make more money on the people who book direct since they have to pay a fee/commission to the third party. At the end of the call she basically hung up on me. She said we are "really sorry, have a nice day" and hung up!!! I cannot review the physical hotel as we did not stay there!

Andrew Dunsworth: Friendly clean nice. Has lots of parking on the premises. Large room with many amenities. Breakfast every morning.Rooms: 5/5|Service: 5/5|Location: 5/5 …More

Antonio Guevara: Front desk lady was incompetent. Had to call her boss for any little question I had and her boss wasn’t answering. She said she had only been there for three months, if true I dont know why she was working alone, it was at 6pm too so it’s not like It was the middle of the night. Definitely not coming back here

tatjana reynolds: Staff was fine. "Fall" scented candle at front desk was nauseating. Rooms are extremely worn down. All the furniture was beat up, wallpaper was peeling and patched, tub was dingy with a mildew ring. Bed/sheets were clean, but very rough, low thread count. No bar/restaurant. Would never rebook.Rooms: 1/5|Service: 4/5Hotel highlights Quiet …More

Ryan Gosselin: Overcharged, and we didnt even stay the whole night due to the terrible conditon this hotel is in. All the hallways smell terrible and the rooms were not clean. Stains on the bed, walls etc. Dried blood in the tub. Front desk lady was extremely rude as well. How they are in business is beyond me. Stay away at all costs.

Tommie Dunn Concrete: Staff was friendly and helpfulRooms: Where properly clean and stockedSafety: No one was loitering around the property witch made me even saferFood & drinks: Plenty of food and drinks for the familyNoteworthy details: There was always someone there to answer any questions that you may have had

William Brissette: Deplorable. The sheets were stained, covered in black specks, stains all over the carpets and chairs and the halls and rooms reeked of some mix of cigarette and sweat. I couldn’t stay longer or I’m sure more things would have come to light. The staff was helpful with my cancellation and honest about the overall condition of the building.Rooms: 1/5|Service: 2/5 …More

Fernandes de Mendonca: 1Start, the front desk has horrible attitude towards customers, the place is a junk and smells horrible mixed of dirty feet, expired food and something else, the room conditions is unbelievable and they still have the capacity of charge $100 for the incidentals? I just requested my cancelation right after I saw the room and I left right away. Please don't waist your time coming to this place . It's not worthy of even try for one night.Rooms: Horrible, dirty, bad smelling like garbage ?Nearby activities: Not stay more than 10 minutes to see anythingSafety: Apparently at allWalkability: Disappoint me how trashy is this placeFood & drinks: ?Noteworthy details: Don't stay at this place. It's a waist time.

Ramon Parchment: Do not go there!!My mom's experience at the Quality Inn fell below my expectations. My mom's stay was marred by several issues that made for an uncomfortable and unsafe visit.Firstly, the presence of homeless individuals outside the lobby entrance was a cause for concern. Not only was it an unwelcoming sight, but it also posed a potential safety hazard.Furthermore, my double queen room could have been better. It was not clean and lacked proper maintenance, leaving a less-than-desirable odor in the air. The towels provided were also dirty, which is unacceptable for a hotel.The most concerning aspect of my stay occurred in the bathroom. The shower rod was not properly secured, and unfortunately, it fell and hit my aunt, resulting in a distressing incident. Despite reporting the matter to the management, they did not provide any incident report or seem to take it seriously.Overall, I would not recommend staying at the Quality Inn, especially if it is the only option available. In such a case, it may be better to sleep in your car or consider rescheduling your trip. The issues I encountered during my stay made for a disappointing and even dangerous experience.

Barbara Loux: There was a rodent trap right near head of bed, the pillows were dirty, there were bugs in the bread at breakfast, they kept my 50.00 incidental fee and kept insisting they returned it. When I called to work this out, they fought with me and then hung up on me. I do not recommend this hotel!Rooms: 1/5|Service: 1/5|Location: 4/5 …More

Jerry Kenneth Heard (JARROCK): Did not know where I was. Good in a pinch 📌Service: 5/5|Location: 5/5 …More

Charles Lewis: This place is a DUMP....LITERALLY. There was trash dumped in the grass around the landscaping that was visible. The furniture in the rooms were not only old..but some had stains all over them. Im talking ripped upholstery...holes in the walls...stains on the blankets. I had a room with a double bed and one of the beds appeared to be recently slept in. The other bed was ok... I guess. Walking in the front lobby you will be thinking..ok...not bad. But after you get your room key it's like walking into the "upside down" on stranger things. As a black traveler...im used to being given a less than optimal room intially..so my wife are always prepared to ask for a better room. So we did. The second room was worse. It was 10 pm...we stayed. Made the best of it. But if you can avoid IT. Don't STAy HERe. I paid over 100 bucks for this nightmare of a room. It should be illegal for them to charge that much. If this room were 50 bucks...I would have saved my thumb strength and said "you get what you pay for"...but for 100!? Nah

Glenn Gravlin: I was personally very disappointed in my experience. The staff were not helpful. I was argued with and disrespected. My room was cold and dirty. There were holes in the carpet and burns on every surface. I asked to be relocated after one night. No one even spoke to me when I checked out. HORRIBLE!!!!!!!Rooms: 1/5|Service: 1/5|Location: 4/5 …More

Amanda Duarte: Woman at the front desk was very rude and ignorant and when I asked her her name she said it was non of my business the worst unprofessional service I received ever in my life the need new management I will never go back or recommend anyone ever...place should be shut down until under new managementRooms: 1/5|Service: 1/5|Location: 1/5 …More

Reina Shelton: Right there for a my needs!Rooms: 5/5|Service: 5/5|Location: 5/5 …More

Christine L: Place was dirty, the couch mattress was dirty, and had spring popping out. Staff was great and professional. Location was something to be desired. Think there were permanent residents.Food & drinks: Offered very little. Oatmeal was available but no milk to add.

Susan Polimeni: Most horrible place to stay. Reaked of smoke, blood on the walls, and haven for displaced people. I have never been so thankful to get out of a hotel in Mt life. Didn't feel safe staying there

M.S. Salaam Imani-Romain: There is no quality here! The room was horrible! My family and I had clean the room in order to sleep. There was stale smell of smoke, fruit flies everywhere, dirty sheets, cobwebs, and etc... Just from what we experienced there is no way (as a Diamond member) I would ever return. The manager's attitude is deplorable and his rudeness to my wife almost made me flip out. I will be addressing this on a deeper level. Unacceptable!!!

John Stack: I stayed in room 235 and had bedbugs. They would not refund my money if I had a pocket expenses. They refunded me and remove money but I brought the bedbugs home with me and I had to clean my house and my bed. They would not pay me horrible management.Rooms: 1/5|Service: 1/5|Location: 1/5 …More

Shaylyn Senier: Funny, for a hotel that has the word “quality” in it, you’d think it would be decent. No. There’s zero quality. We stayed here last week as a place just to spend the night because we went to a wedding near by. Rooms looked decent online and figured it’d be fine! Wrong. If lung cancer had a smell, this hotel would be it. Think nursing home combined a boat load of marb reds. Rooms weren’t clean, bathrooms didn’t even have toilet paper. Not to mention, the place is a dumping ground for all the junkies sauntering around from the outpatient treatment center next door. Super unsettling. Don’t stay here.

Julia Fokina: The hotel was destroyed during being shelter for homeless people. Most of them are still there. The territory around the hotel is dark. Lights around are broken.The administrator gave us wrong room number. We tried to get in wrong room during 30min.Carpet was dirty everywhere, sofa bed was extremely old, dirty and ripped. The bedroom door has a bad fixed hole on it.Kitchen was dirty.Room and bathroom were ok. Bed sheets and towels were clean. No smell.We left the room after 2 hours staying.No photos due to we were shocked.We paid 213$ for Saturday night!!!Never again!

louise Norcott: A very warm and welcoming Victorian Inn that is close to downtown, public market and Holy Cross. A great breakfast with homemade quiche, muffins and their zucchini bread was amazing! Would book again!Rooms: 5/5|Service: 5/5|Location: 5/5 …More

Thomas Roewer: Lovely place. Very tidy and clean, very friendly owners. Great breakfast. Loved it.Rooms: 5/5|Service: 5/5|Location: 3/5Hotel highlights Romantic …More

Cate Tsahalis: My friend and I had a lovely visit at the Vida Boutique Inn. Gus was so accommodating and sweet. He made us a delicious breakfast; the quiche was fantastic! Everything was clean and comfortable. We will definitely book another stay!Rooms: 5/5|Service: 5/5|Location: 4/5 …More

Monica Warren: Such a cute inn! We had a lovely stay, the staff was helpful and welcoming. The room was comfortable and the inn has a wonderful vibe. And a great breakfast in the morning. Would highly recommend!

Carol Foster: This is perfect in every way. Wonderful host, clean, quiet, incredibly comfortable beds and a delicious breakfast! I wouldn’t change a thing. Thank you for a restful stay.Rooms: 5/5|Service: 5/5|Location: 5/5 …More

Jake Brooks: This place is so cozy, and neat. Be careful if you're tall, I'm 6'2" and I was bumping my head on light fixtures, and the like, but besides that, this place is quiet, cozy, and just the type of thing for someone who prefers low-speed, comfy accommodations.Rooms: 5/5|Service: 5/5|Location: 5/5 …More

LYNN WHYTE-LYNCH: The place is beautiful inside and out. The upscale decor and bedding was superb. The complimentary breakfast was delicious and all homemade. The owners were so gracious and friendly. If we come back that way a definite place we will stay again. Thank you so much for the wonderful conversation also!!!!Rooms: 5/5|Service: 5/5|Location: 4/5 …More

Dra. Rosana Alves: Experiência excelente. Além do ambiente limpo, aconchegante e de incrível hospitalidade, a casa linda e de muito bom gosto. Super recomendo!

Joe Spencer: We stayed 2 nights... Great home. Bed was very comfortable. Gus allowed us access to the microwave and made some snacks available on the second morning as we left for the airport hours before breakfast hours.Location is a bit out of the way for accessing other sightseeing routes. It's in a gentrifying area with many beautiful old homes being brought back to life.

Stena Swanson: Really enjoyed a relaxing two days here! Well kept inn with beautiful decor. Very clean and smells amazing. Very comfortable room filled with cozy bedding perfect for a great night's rest. Breakfast was just right. They offered a nice variety for breakfast keeping it simple and light but filling. The innkeepers were very helpful and friendly going above and beyond to make each guest feel welcome. The neighborhood is filled with many beautiful old Victorian homes and unique architecture. If I had any negatives it would be that you have to use your own streaming accounts to watch TV.

Cynthia Volpe: A beauty with old and new charm, well done! Very cozy and a quiet retreat.Rooms: 5/5|Service: 5/5|Location: 5/5 …More

Colleen Turpin: Beautifully restored Victorian! I didn't want to leave. Very quiet, clean and had everthing I needed. The breakfast was delcious, especially the quiche. Our host Gus, was very friendly and helpful.I would definitely go back.Rooms: 5/5|Service: 5/5|Location: 5/5 …More

Grace Gherman: Amazing place to stay! The hosts were very nice. The rooms are very beautifully decorated, clean, and smell so good. The breakfast was delicious and homemade! We miss our stay so much!

Jeanne Alleva: This lovingly restored Victorian home could easily be featured in House Beautiful magazine. Its chic modern 'French cottage'-style decor was welcoming and elegant. The continental breakfast included homemade zucchini bread that was award-worthy, fresh berries, an assortment of baked treats, fresh fruit, fluffy scrambled eggs by request, coffee bar, and carafes of fresh juices. The table was set beautifully. The host was charming, warm, friendly, and accommodating. An absolutely wonderful B&B experience. Exceeded all expectations. When the surrounding area of that section of Worcester catches up to the beautiful renovations made by the owners of the Vida Boutique Inn, this B&B will have even MORE to offer guests unfamiliar with the area. They have created a true haven here that I would highly recommend to any traveler.

Alberto Matos: Excelente! O ambiente perfeito que me fez sentir em minha residência! Um ambiente com calor humano por parte dos hospedeiros, projetado nos mínimos detalhes para oferecer uma estada perfeitamente satisfatória. Cada detalhe muito bem planejado, combinações perfeitas dos móveis e ambientes. Tive um dormida espetacular em uma cama limpa e macia. Tudo muito limpo! Produtos de qualidade para a higienização corporal. Toalhas limpas e cheirosas. Tudo que um viajante espera encontrar em suas viagens e que dificilmente encontra na maioria dos lugares. Como viajante pelo mundo em mais de 300 lugares mundiais e tendo experimentado hospedagens em 4 continentes, eu recomendo o Vida Boutique Inn.