Best Industrial Bank Worcester Near Me

Cristiano Justen: Always the best. Really professional and cordial people. I recommend

Tom Na: Uni bank really helps its customers and when you have a question they are there for you!

Susan Ustsitis: Very professional... very attentive to your needs.... probably the nicest bank I've ever been in

Savvy Baby: Love my bank and they gace me a gift

Jason Harnois: The bank is literally the slowest and worst bank ever. Every Friday I spend at least 45 minutes waiting in line behind 3 or 4 people. The employees are rude and not professional.

Luis Santamaria: I love this bank , they don't charge you feeds for everything like others, staff is very friendly.

Iman kaveh: Closing early and when I went to cash my check from my job she didn't give my money Cause I don't use my debit cart , basically if u don't spent your money they hold your check. How Funny can that get ?

Trisha Hunt: My bank for more than 25 years because they do it right.

Diane Rodriguez: Beautiful People excellent service hands on professionals treat u like family

Jeremy Theerman: I like this local bank. The staff are very friendly, and remember you by name, for the most part. The products are good, like no-fee checking and savings. I have all my personal and business accounts here. Only downside is that if you are outside Worcester county there are no branches, but they are on the SUM ATM network so you can use those ATMs without a fee.As an update, December 2017, I still like this bank for personal banking. But, I would not recommend them for business banking or lending. My experience has been that loyalty and referrals are not reciprocated. The lending folks I have dealt with did not seem to take the time to really understand my business and financial needs, and thus made ill informed decisions. Finally, they have some really silly policies. For instance, if you want to cash a check that's made out to a corporation, they won't let you. You have two choices, 1. you can ask the manager to override that policy, or 2. you can deposit the check and then withdraw the money. It seems to me that if you can deposit the money and then immediately withdraw it, that the policy is non-sensical. It's policies like that, that had driven me away from the larger banks, and now this bank is doing the same silly things.As a note, I've had accounts at this bank for over 20 years, so my thoughts reflect that whole experience.

Ingri Bueno: Excelent services!

Andrew Hallaman: Branch is closed please update your website

Pedro Fuentes: Es fácil encontrar las direcciones

Beth Solomon: Best bank I've ever had. The tellers are friendly, the fees are almost nonexistent, and you can trust they will be around for years because they've been around for over hundred years.

Jeremy Theerman: So, generally I like this bank. I've had accounts there for years. But, two issues. 1, this branch closes at 4, what's up with that? It's right downtown, I just think they need to get more flexible. 2, I referred over $1 million in business to this bank. Since that time have they done anything to help me? Nope, they declined a loan application and gave me essentially no good reason for the decision. In fact it seemed like the person I was dealing with didn't understand how corporate revenue differed from personal income, it was like I was talking to a complete novice. I asked a branch manager to look into it for me and I got no response. Finally, I overdrew an account a few hundred bucks and they got me with all kinds of fees, despite the fact that I otherwise had tens of thousands of dollars on deposit in other accounts, why not look at a combined balance? So, overall a good bank, but it seems that the relationship is a one way street when it comes to reciprocating good will.

Mithun Krishna: Bay State Savings Bank Home Mortgage Experience - The best mortgage rates available in the state - Great service, offer quick responses over email and phone and Mortgage Loan processing within industry standard closing period. I appreciate everyone at BSSB for their hard work! You are greatly Appreciated!

callie bakker: Over drafted $19 and got charged $99 in overdraft fees. After I specifically said I wanted to cancel whatever kind of “overdraft protection” policy they have. Taking my money elsewhere because this should be illegal

Dominique Nicolay: I needed help with getting information that was not accessible on-line. I got in touch with a customer representative, Michael Anton, who was admirably courteous, professional and prompt at catering to my needs. Kudos to the IT dept as well, who was able to deliver on my request in record time, even during these harsh Covid times. Congrats to all of you.

Mark Reyna: This bank is so antiquated. Cannot do anything online including ACH's even changing your address. They make you go to the branch for everything. Telephone support closes at 5 PM. Bank is from the ice ages. If you want modern day conveniences RUN don't walk from here!

Andrew Syiek: Three years ago, we were navigating a moderately complex sale of a former residence prior to purchasing our new home.Given the patient understanding, guidance and thorough communication provided by knowledgeable Bay State professionals, (particularly Marc Sanguinetti, Anna Pestana, Jayme Burdett and Sonya Dagnese) we confidently managed the process and successfully initiated a new mortgage.Thereafter, we are completely satisfied with the locally serviced, Bay State Savings Bank mortgage experience.We are grateful for the thoughtful, considerate proficiency exhibited by the Bay State Savings Bank team and recommend them unconditionally.

Tina Woodbury: The ppl that help you are nice to you and very polite

Eva Kraus: The pandemic has hit small businesses very hard. When it hit my business, Bay State Savings Bank and Karin Gaffney, my loan officer, made sure I was taken care of. I cannot say enough great things about the work Karin did on my behalf. She embodied the term "relationship banking" to the point that I moved all of my business to Bay State. Karin has checked in with me throughout these tough times. Thank you Karin and thank you to BSSB.

Jay G: Good service for the most part

abdur rahim: Unfortunately they don’t have unprofessional staff.

Abc Abc: Try to hire 1 normal person, please? Disgusting, I get its in worcester, but really? ...

Papi & Jayden's channel: The worst bank I ever dealt with they dont know what they are doing their atm is rigged it WILL STEAL YOUR INFORMATION and they won't help you oh and God forbid you owe rent the day you're information is taken you will get kicked out they don't care never again switching banks WOULDN'T SUGGEST ANYONE GOING HERE!!! unless u want to get robbed every time you get paid horrible service

Zhaolong Zhang: Trying to exchange one roll of quarters but notified they only service their account holders.

Xavier Broughton: Ok services, weird rule about exchanging currency

Mike O'Farrell: Fantastic location with a great staff!

Monica Rugg: Worst bank! Takes 45 mins just to do a deposit. 1 teller on the 4th!!!!

Farzana Darwsihi: Worse customer service

Melissa Perro: The lines are ridiculously long. With only 2 tellers working every single time I come in. It is so disrespective of your clients time. Very frustrating!

Guanako SV: Hablan español las cajeras

Tim Carty: Consistently one of the worst banks on the planet. Understaffed always no matter what branch. Bad hours. I have to go for a business my company makes deposits for. Unless you might need international banking there is no way you should use this bank.

Douglas Quattrochi: I have a small business that was badly impacted by the pandemic. When I ran out of money, Bank of America started charging me "low balance" fees. Other local or online banks don't do that, so I opened a new account elsewhere (Capital One, Cornerstone, lots of options). But to complete my move, I have to close my Bank of America account. I went into their branch today. They wouldn't let me close out. I learned they don't allow small businesses to close their account at the teller, over the phone, or online. You must close by appointment. And the next available appointment is 12 days away. If the delay crossed a statement balance (which thankfully it doesn't) I could easily be charged another fee. To try to discourage me from going through with the closure, they said once I close my account, if anyone tries to debit or credit it, they will reopen the account and I will be charged more fees. Also, I will have to schedule _another_ appointment to close it a second time. They're wielding inefficiency as a weapon to keep me hostage. My advice is not to start. Open your accounts at a local bank or online. For instance, I can open and close business escrow accounts at Cornerstone across the street in three minutes. I am giving Bank of America "two stars" instead of "one" because, in light of recent events at Bank of America, I'm just glad this branch didn't try to have me arrested.

Nawras Mansi: 2 hours of wait time to reset the online banking what kind of bank is that ?

Hilary Doyle: There must have been a big change here since these other reviews. This was the best bank experience I have ever had. Someone very kind named Stephanie helped me immediately despite a long teller line. She got me all set for the meeting and new card I needed. She even took the extra time to teach me how to use a digital card at the atm. I was in and out in 10 minutes!

Himan Namdari: Great customer service great help one of the agents here named Dennis help me out and I also wanted to take the manager in charge when I was there great people great banking system all I’m asking is to get it easy on specifically international student to open an account because I think as a PhD or undergrad and grad student you are one of the most trustable non-resident in United States

janelle chamberland: I just wanted to say you have the most wonderful doorman! He was so kind and helpful.

katherine kobel: Every month they seem to make 100.00 off me with overdrafts for 13.00 and I don't even no why I get it taking out.i dident ok amazon to take 13.00 3 times a month I've called and called.and still it happens.im getting ready to change banks

Anhdao Darcy: The worse costumer service I have ever been. I met an associate banker (Etieva) for the notary and she was not helpful. Very disappointed!

Brandon King: Does not follow up regarding potential service limitations.

Loni Cocka: They sock

Kenny Le: Worse customers services that I ever experienced in Worcester, Ma.You better find a different Banch location unless you got no other choice.

Youness Wahid: One of the Worst locations I have ever been too. Forced to use location for business banking but at this point really considering driving an extra 15 minutes to avoid the rude Managers and staff.1.. ATM is never working, hardly ever more then one teller at a time and the Managers would just stare at you without offering to assist you or helping out the tellers to expedite the line. For such a centralized location it operates as if there are under staffed and without any management experience.

Abdul Salam Almadani: I want thereWaiting long time than no one try to contact meHowever 2 persons were before me and 2 persons come after me and enter before me

Sarah Mehdizadegan: New ATM machine has a technical issue, consider yourself warned! It takes your cash and gives you the message: this process cannot be completed and leaves you with nothing. Good luck proving anything after that!!

Pedro Rigney: Awful awful awful. I have multiple Banks and I have different accounts. Some employees just dont care . Told them I'd be switching to DCU.