Best Oil And Gas Exploration Service Worcester Near Me

Anthony Espinal (The Walker): Very quick and professional crew, really recommend this place.

Peter Woodward: Work

Patrice Harrington: Ordered and paid up front for oil on the Tuesday before Christmas (Sunday) and was told it would be delivered by Friday. Friday evening I called back because the oil was not delivered and they said it would be delivered Saturday. Saturday came and went and surprise!!! No oil was delivered! It’s now been a week and I’m on hold because I still haven’t had my oil delivered. This place is terrible. You shouldn’t have to wait 7 days after paying to get oil. If I could give 0 stars I would.

Bobby Lemieux: Hey, nobody likes paying for heating oil especially this year but the folks here are competitive price wise and so far offer good service.

Eunice I: I am in utter disbelief at the sheer rudeness of the employees they have representing Peterson Oil. I recently relocated back to my Mother’s home and this is the company she’s used for as long as she’s lived in the home, so in order to keep things consistent, I decided to continue business with them, but after today I’m seriously reconsidering taking my business elsewhere. To begin, Diane, their office secretary is highly condescending and dismissive over the phone as I tried to explain to her that I ran low on oil and most likely would need a primer and oil delivery. She initially told me that I would need to pay over the phone before a service could be scheduled which is a lie as I’ve had Peterson deliver oil several times in the past, and I’ve often paid the technician directly. Secondly, she chastised me that it’s a hassle for service technicians to come out for priming, but last I checked that is their job and why they are there. It’s not her place to lecture me on the phone. Thirdly, when I ordered 100 gallons of oil two months ago, the price was a little over $400. Today, the same price for 100 gallons is $530!! Just in the span of two months!! I expressed shock at this, and she was very nonchalant, even suggesting I call around to other businesses which I told her I would, but that was very inappropriate and insensitive of her in this economic climate to suggest I take my business elsewhere. Most customer representatives try to at least show some empathy and understanding. When I mentioned, I would arrive to my house by a specified time, she called me ahead of that scheduled time to reprimand me that the service technician was waiting outside even though I told her when I would arrive home by. She overly emphasized to me to make sure I had my payment ready when he arrives, with the implication being I may short them. In all the years, my mom used them for service, there was never an outstanding balance.To make matters worse, when I finally arrived back at my house, the service technician(Driver ID14) hops out of his truck, doesn’t greet me, and barks if I have the $580! I was appalled at such service. I actually had to let him know his approach was very rude and condescending, and he would be paid after service was completed. He made sure to let me know he’s been working for 25 years with Peterson, yet he struggled for almost a half hour to get the newly purchased boiler to turn on. This is horrible service all around, and Peterson may need to invest in training their employees in customer service before they lose valuable customers.

SibeMom18: I had my oil burner yearly cleaned in August 2022. I had Peterson fill late Sept/Oct & didn't have sys running til 1st week of Oct due to Thermostate change! System ran for 40+ days with Peterson's product and I awoke to a freezing house & furnace not working. Called local highly recommended person to help! He took out rod showed me the extreme gunk build up from Peterson oil product! Cleaned it up, changed filter & 1hr+ later furnace not working again. It's Peterson oil, I showed workman Peterson receipt & his response Peterson mix is beyond too high! Seriously Peterson 40+ days. FYI to all find a better co! I hope my furnace will recover! .........

Jim Hammond: I called to order oil and become a new customer. After 15 minutes on hold I hung up and stayed with my oil company that answered the phone on the 2nd ring.

seied zaniar hoseini: I ordered oil from this company and they took all of my info and my credit card info. After three days nobody showed up. When I called, they said they have no record of my order!!! They didn't even have my name or address or anything else in their system.

Jeffery Gagner: Great place to work, great people to work with.

Janice Lakus: Longtime customer . Good service … competitive pricing .

Rose Hebeler: Best oil company out there. Fair prices, great service. Highly recommend!

John Hall: Torre thanks for bringing this to light again, I left them over a year ago and haven’t had one issue since after having multiple breakdowns each year, most of which required waits of 10+ hours for service. Anyone considering this company should watch the I Team story on WBZ website, they have been following this company for years and the owner will no longer speak to them to address the complaints. The Better Business Bureau has dropped their accreditation for this company. Buyer beware, caveat emptor.

Torre Mastroianni: Here is Biodiesel “oil” they put in my tank. This caused my boiler to stop working. 18 hours with no heat and hot water is not anything I wish anyone to ever endure in the winter. When they pumped my tank out they tried to say the oil looked thick because of it being cold out. I showed two boiler techs outside of Peterson the pictures and they said there is no way oil should ever look that way even in freezing temperatures. I’m still waiting on my refund for the bad oil. Instead of rectifying the situation right away they send me a bill instead for the service call. If I could give them zero stars I would.

Matthew Labbe: Always delivered in a timely manner and never had any issues with ordering, but they mix such a large amount of bio-fuel into the oil that we have had nothing but issues keeping our furnace on this winter. It's recommended no higher than 20% biofuel to be mixed in to keep your furnace running smoothly, then on your receipt you will notice they mix in anywhere between 45% to 85%.

George Berberian: Great service. Worth every penny!Very professional, very knowledgeable, and friendly service reps. Keep up the good work. Thank you

Hugo A: Big mistake.. We asked Peterson oil to check our oil furnace as a preventive maintenance for the winter in October. The furnace was running but the guy who came out played with the thermostat cables then left.. then The heat was just on continuously...They had 3 different people come out to look and started to charge us weekend hours etc... We ended up paying $1000. Then 2 moths later the boiler failed. They charged us $140 to go out and say.. "The boiler in rough shape and needs to be replaced".Why they did not say that when they asked us to pay for the maintenance few months ago???Since it was middle Feb with freezing temperatures.. I kept calling them to send me quotes to replace or repair.. they kept promising me but nothing was sent I had to hire another HVAC company. I will never use Peterson oil for oil nor repairs..

Phuong Dao: The oil service very bad. I can’t sleep when I think about it although it happens a few weeks ago. I pay 129$ to fix the problem and it still happens exactly again. Unfortunately it happens on Sunday I call them and the man said it was normal but it not. My husband feel angry because he’s afraid the oil will be broken if he do nothing. Finally he use the tool to try to fix . The reason is find out very easy. But I still hate the way the service the did to me. The way the make money easy but they refuse to fix it. They will lost 1 customers. it is nothing for them but for me I think I learned a lot from it. That why I have to write mine review to all customers will be with them. It is 11:35 time for my son sleep but I have to write it before I put him to sleep. If I don’t write it down I will not have a good sleep tonight. Hope my broken English you can understand

Bill B: My boiler needs to be tuned to an -exact- mixture of fuel (#2 now), it will NOT work correctly with wildly different mixtures. The people running Peterson Oil refuses to acknowledge this! They mix their 'new' batches of fuel however they want! NO standard.They even filled my tank, WITHOUT MY KNOWLEDGE, with fuel that would not even start in my boiler!I get different and even contradictory information from everyone I talk to there, technicians, office, delivery....everyone.Over 68yrs with Peterson, and I have never had these problems before.

virginia ekblom: Recently my hot water was too hot. I called and a repair man arrived that day. He was logical and knowledgeable and found the cause. He explained the problem so that I could understand and replaced the faulty part.

FRANCESCO DOMENICO Froio: Everybody at PETERSON is wonderful I had a technician fix my hot water and he did Excellent job i is name is Mark- he had experience and KnowledgeAnd Explained Everything I would love to have him againWhen I need any Service...thanks Peter’s oil to be my company for the last 40 years

Tai Nguyen: Excellent service throughout the year!

Music Lover: We tried to schedule our ANNUAL service and inspection, but was told that we would have to wait about NINE months. that will be AFTER the crucial winter cold months.We believe that we are not important enough. when we get service, it will probably be great, but the time line is very poor!

Bill Baldino: Tim Sheperd did a great job for us. He checked everything carefully and repaired, replaced, or tweaked what was necessary. He worked efficiently and was very willing to explain what he was doing and why. In addition, he has an excellent personality and is friendly and polite.Tim is an excellent representative of CK Smith Superior.

Nick Adams (Bruinsfan9496): I just want to say how much I appreciate how kind and friendly everybody here was! They even made friends with our little dog Gabby and she isn't easy to please! 10/10 Service here. Nick, Chet and Jeff are amazing!

Bob Dee: Recently had the bearings on my furnace blower replaced, it had been screeching and keeping me awake at night for over a year. CK had done some work previously but it only was a temporary fix. I held off on the replacement because I couldn't afford it. When it was finally repaired, CK did it for free. They are absolutely great and I have been with them for over 50 years. They always provide a fair deal and excellent service.

John Dowd: I discovered recently that I didn't receive my yearly maintenance service call, though I pay every year for the service contract, and that it was my fault for not calling CK Smith. That seems a backward way to do business to me! I paid for a service I did not get.

Albert Kahahelis: Great Company and Techs

Anita Maurier: I've been a customer of CK Smith/Superior for many years. Their service is superb whether it's regular maintenance or emergency service. Always a pleasure to work with them.

Lorraine Kanter: Peter was very thorough and friendly/professional. While doing my annual boiler tune-up, he discovered that I needed a new oil pump as there was a leak inside the burner after troubleshooting cause. He changed it out, as part of his visit, along with usual tune-up parts. Unfortunately, there was also a problem with the fuel supply line (cracks in it) that were not known at the time. The following business day, Ed came out, and after additional troubleshooting, swapped out the supply line part and also changed out the nozzle and oil pump again. No more leaks! Friendly techs! As this was my first tune-up service as a new customer, it was even nicer as my service plan was free, and all parts and labor covered at no cost to me!

Amy Campisi: "Superior" is an accurate name! These guys are great from start to finish. Excellent phone service - pleasant and helpful, prompt (no matter the time or circumstances - including emergencies) friendly and efficient technicians (I've had several different guys) I depend on these guys - and they haven't let me down.

Suzanne Hamm: Awesome job Tim did on our furnace yesterday!! Great guy !!! We had the maintenance service done on our furnace an he did a great thorough job. Plus very professional and knowledgeable! Way to go CK Smith you have a great associate working for you. Very valuable I’d say! Now we’re on auto refills, plus had a new tank installed last year and boy they treat you like family. BEST OIL COMPANY AROUND! They’re LOYAL, HONEST COMPANY THAT EDUCATES YOU ON WHAT YOU HAVE WITH SUGGESTIONS. THANK YOU CK SMITH ONCE AGAIN!!! BEST SERVICE!!

Jim Litwinowich: I’ve been a customer for about 5 years and have been very pleased with the entire experience- customer service, delivery and service. Highly recommend!

Don Sullivan: Tim is great. This is the second time he's been at our house for routine service work. Very knowledgeable and professional. Clearly explained the work he was doing. Great service. Very nice guy.

Oscar Vazquez: During the week my furnace and power went off. I had to make 3 customer services calls to get the help.I want to said thank you and recognize Mr. Myrom, for the service he provide to me as customer of CK Smith. During my emergency. Very professional and detail oriented.Just tell him... This is why I been with CK Smith for more than 20 years... For your customer services and people skills...

J D: I recently had an annual burner service performed by ck Smith Oil Co. Duncan the burner service technician arrived on-time. He was extremely friendly and polite. He explained all he was to be doing while working on my burner.Upon completion Duncan explained all that he had done, showed me repairs he had made, and ensured that I knew how to contact the company with any questions or concerns.It was a pleasure having Duncan at my residence assisting me today. He is a tremendous asset to your team.Thank you!J D

Christopher Anderson: :Just wanted to say that Ed was fantastic in helping us out when our burner went on the fritz. He had a great attitude and really knew his business! He was training a young man as well and his instructions & guidance were very insightful. So much that I was paying attention! Once again a great CK Smith experience! Thank you for your professionalism and awesome customer service & support! Best, ~ Christopher

Stephanie Collins: Our furnace is now 25, and there have been a couple hiccups over the years. We are very grateful for CK Smith's technician's knowledge helping us navigate what makes sense for our burner and our hot water situation. He explained all that he was doing, what to expect, and how to handle potential issues. Very knowledgable, good people person with great communication skills, and I once again, am very thankful we have CK Smith as our service company.

Kevin O'Mara: Stan was on time and courteous during his visit. Thank you!

flecour1016: Doug was our technician for our yearly furnace maintenance today and he was *wonderful*. Super-friendly, super-efficient, professional, and very pleasant to deal with. We've always had great service from all the CK Smith technicians, but Doug stood out today. He recommended replacing a part that wasn't covered by our service contract (the name of which I can't recall) but it's an integral part of having our furnace run efficiently and it was showing signs of wear and tear after 21 years. We truly appreciate his pro-activeness in doing so, and also greatly appreciate only having to pay for the part (a nominal cost), and not the labor to install it. A middle-of-the-night call to do so would cost much more as he advised, so it was wise to replace it now.We're going to request Doug as our technician for the yearly maintenance from now on. Give the man a raise! ... just sayin' ;-)Cheers and happy holly-days!

Brian Molter: Great job as always! Highly recommend the annual service plan. Gives me peace of mind knowing my furnace is checked every year and it should get my family through the upcoming winter.

Deb Entwistle: Stay away from them! They blackmail everybody by refusing to pass your oil tank. It was 3 for 3 for me.

Gregory buteau: Tim did a very thorough job on my boiler for the annual service. Tim is very conscientious & readily answered my question on the status of the exhaust pipe. I am glad that CK Smith has the quality of a service technician as Tim.

terri collins: Great service, polite staff!

carolyn G.L.: I needed service and they were there. Resolved the issue. I get my oil delivered auto-delivery, and to honest, I haven't compared prices to other companies. But I have been with Pioneer for years. There is a reason for that. They are not too big that you get lost as a human being. So that is a nice touch, especially these days.

Edward Lapensee: Always prompt and sensitive to our needs

Avis Dalrymple: Pioneer Oil and Propane has been keeping us warm for 8 winters since we moved to the area. Their customer service and burner service is excellent. When there's a problem, Pioneer is right there to help. I would definitely recommend them to others.

David N: These folks are great!!...from the oil to the new furnace to the annual maintenance folks. And their annual contract option has saved us hundreds of dollars a year!!! They are the best.

Edward Faron: Matt was courteous, thorough, efficient and willing to answer questions.Pioneer Oil has served my home for over 20 years. The office staff, drivers and burner/tank service staff have always been positively responsive to my concerns.Though Pioneer Oil prices may be slightly higher than that of other dealers, I consider reliability of service to be very important.

kathy oconnor: Have been with pioneer oil for many years .On auto delivery never ever ran out of oil .If I ever needed service they were here right away.When ever I call great service

Deltonrab Rabidou: I truly must say that Pioneer oil is indeed a company you can always depend on, a outstanding tech, serviced my Bryant furnace today and it purrs like a kitten 😸 , Thanks once again...

Fay Hassan: I have been with Pioneer Oil for more than 12 years, never had problems with them and they never complained about me ever. Suddenly today I spoke with a man called Tony claiming to be the manager in Worcester MA. He was very Rude and shortcoming with me, I tried to inquire about this sudden poor customer service, he intimidated me into backing down from my position and he refused to listen to my concerns, he then said go find another company if you don’t like our way. WHAT?? I am unhappy and disgusted. Finding another oil company is easy, but losing a loyal customer is Stupid.

Charles G (G money): customer service was poor they claim they came to deliver oil but no one was home, but did not call a phone number on a ticket. After 10 plus years ive said good buy.

Maribeth Lynch: We had what we thought was no heat early on a Saturday morning. We placed a call to Pioneer and a pleasant girl answered and assured us someone would call back shortly. Within minutes, Ben called and we talk through the issue. He said he would be there in 20 minutes, and sure enough he was! It ended up that our tenant had turned off the oil switch, so what could have been a real no heat call, was really just a waste of time for the poor technician. But, he handled it in stride, was so easy to deal with and wonderful I can not even express our thanks to him. In a world of grumpy people, who are dealing with so much stress, Ben was the epitome of professional. He has worked on our boiler in the past, and has always been prompt, knowledgeable and polite. Thank you so much for providing 5 star service, we greatly appreciate it!

James Howarth: We were Marr Oil customers until they were bought by Pioneer Oil. Was not sure what to expect since we didn't "choose" them. So happy they chose us! Pioneer is great! From the office staff to the delivery guys and service guys. Very professional, congenial and always available. Never thought I'd write a review for an oil company, but they deserve it. AND, thrilled that you now offer plumbing services. Keep it up!

Brian Scheeler: Glad we chose Pioneer. We needed have our oil tank replaced and had been putting it off. Joe was easy to work with and scheduled it fast. The service was great all around.The price was also very good compared to other quotes we had received.

Scott Nevers: Pioneer Oil has always been great for our home heating needs. Whether it's keeping our tank full at a reasonable price or keeping the furnace working well with annual maintenance we have always been happy with the service and prices.Technicians are always nice and work quickly and very professional.

Sara Cooney: We have been using Pioneer Oil for many years. They are easy to deal with and their customer service is excellent. We have had several emergencies and they are always quick to send someone. Would highly recommend!

Amy Pietrewicz: Very disgruntled customer after nearly twenty years. Joe from Pioneer gave me a highly inflated quote for a new boiler. I used a competitor instead, but kept Pioneer for oil out of loyalty. When the Pioneer tech came to service the brand new boiler, the nozzle was adjusted to use more oil, he spilled oil on some items, and broke the gauge on my oil tank--none of which Pioneer will own up to or repair now. They also never notified me they were using such a high percentage of biofuel, which gummed up the readjusted nozzle and caused the brand new boiler to leak out and flood my basement during a cold snap last winter. The customer service staff that answers the phones are not helpful and I have been "dumped" as a customer after filing a complaint with the BBB.

Pat Richardson: Found Edward to be one of the best Techs to care for my boiler. Makes the Boiler run very smoothly. Extremely happy with his maintenance of my heating system.

Joyce Kass: Jeff and Matt Installed new oil storage tank and removed old tank.. these two really knew what they are doing !!They were very efficient and capable.They had every thing they needed when they needed it. NO wasted time . Great team !!!

Steven Fader: These guys rock! all did their jobs well, friendly, kept me informed as the new furnace & H2o heater were being installed. The workmanship was exceptional - you'd think you are in a mini submarine with the precision of copper tubing layout. all is good!

Maria P: Reliable, Friendly, great customer service, and committed to actually having someone there to answer the phone, which is a rarity! Any time we've needed service, they've gone above and beyond.

Vincent Walsh: Excellent company. Excellent service. Beautiful equipment.

Joe Quinn: Hi DiLeo Gas,This morning Will your technician installed the tank we purchased from you, he did an excellent job installing it. He explained every task he was performing during the installation and he was very respectful of the equipment he replaced which is very professional of him.I look forward to purchasing propane from you this coming heating season. If we are lucky maybe Will will catch the route that are our tank is scheduled for and he will fill it.Thanks,Joe Quinn

Tony P: Dileo Gas is wonderful gas company to work with. It feels like you working with a family run business. Very caring, efficient and great service.

Shawn real estate kings: Just wanted to thank Tim in sales for going above and beyond to help out customers in all situations and the rest of the team over there! Takes a great team to build a great business!

jesse travers: I have used DiLeo Gas for about 5 years and whether it’s calling for a refill or getting some service done they simply cannot be beat. Recently we needed our tanks filled and moved due to new electric box being installed for solar panels, the tanks got filled prior to the move and the techs (Kenny and Bucky) made no qualms about it. They simply got the job done, ran a new beautiful line and got my tanks leveled and in a safe area. This is all within 24 hours of a phone call. If you’re in the central Mass or Northern CT area I would only recommend them.

Leo Kremer: Russ Wright and DiLeo gas delivered as promised. I have been in contact with them for over a month when i decided to convert from oil to propane. Russ walked me through the process and explained all the costs associated. On the day of my furnace install, they were here installing my new propane tank and then it was filled a half hour later. It was a seamless transition.

Edward Laquidara: I needed a last minute delivery, that we extremely important do to the face that I needed to keep exotic animals warm at a branch of of animal rescue center, Tim at Dileo was able to rearrange their schedule and get me a prompt delivery at no extra charge for the last minute call, the animals and my self greatly appreciate your quick response and incredible customer serviceEd

Margarete O'Hagan: Very responsive to my request for propane delivery. Reliable and friendly with all communications. Very pleased!

Chris Liversage: Always pleased with the service I receive. Never have to worry about running out of propane.

VICKI Bois: Having propane for our fork truck is the only way we can load and unload the heavy pallets of work we do in our machine shop. If we don't have the propane we don't have work and every time I have called for a delivery DiLeo Gas has been here for my company. I have used DiLeo Gas for over 4 years now and I don't see my company switching to any other gas delivery company.

MaryAnn Bell: Very satisfiedPolite and efficient

iM FOCUS Man: I have been a customer of Dileo Gas for a while. When Covid first disrupted our lives & now with all the crazy weather we’ve been experiencing: heat wave, cold weather, no matter what day or time I call for a propane fill within 1-3 days they come thru & my propane equipment never skips a beat. There prices are so reasonable and lower then their competitors in the area. Because of their great customer service my family, extended family & friends have switch over to Dileo for their propane needs. I’ve never EVER had any issues with the Staff, Deliveries, billing with this company! Thank you AJ, Ryan & Tim! Good job guys!Thank you Dileo Family & Staff!

diana wentworth: I was away in Spain when the cold snap came and was worried that our propane furnace backup for our Lennox heat pump would run out of propane. I emailed to get a fill up . I immediately got a response although it was too cold to deliver. They delivered on a Sunday a day ahead of my ticketed Monday delivery. I was thrilled . Your company is very professional and I could not be happier. Thank you for your excellent service !

M Uly1: The folks at Dileo Propane were great from the first phone call, I was referred by a friend and am very grateful. Russ was helpful and walked me through the whole process while I was adding heat to my garage. Thanks to everyone there, top notch service and easy to deal with, professional, kind and friendly. A+

gary kizik: Good. There was an admin error where I was supposed to be on automatic delivery vs will call .I'm on will call Spring/Summer as well as the small 50 gal in the front all the time and then go automatic with the 2 big tanks on the side of house when I call back in the Fall.It was taken care of and tanks were filled fairly prompt.

Kevin Roach Jr.: Literally the only propane supplier that have refused to fill my tanks. I had 3 30 lb tanks told me it's against the law. I have my Hazmat and I also am very familiar with the law and it is exactly 90 lb limit in an enclosed vehicle. Needless to say I won't be going back. I guess that's what I get for trying to find a place on my way home and not sticking to what I know.

James Gauvin: Excellent service, never left waiting to long for a delivery. Reminder on checking the anode on my underground tank was much appreciated. 5 star company all around.

Vinny Huynh: Built our new home a few years back. Our builder installed a propane tank underground and told us to buy propane from DiLeo. I setup an account and called them each time we ran low. They always delivered within a day or two. Being here a few years now they know my usage so they have me scheduled for deliveries automatically. No issues at all and it is convenient to just pay the bill online. What is there not to like?

Nathan Brodeur: We recently purchased a new home in Putnam Connecticut that had a propane tank from this company. I was very unfamiliar with propane up until this point. I called their customer service and they were excellent to deal with. They answered every one of my questions and guided me through the billing process. I called for my first delivery on a Friday and they were here the next morning. I would recommend this company to anybody in the area.

LAUDERLY LIMA: When I call to deliver they always come on time..

Marc Pellegrino: Al's Oil Service is top notch! We have been a customer of theirs for more than 15 years! From oil delivery to a new furnace and air conditioning system! They are the Best!!

Ed Proko Mill Street Motors: We have used Al's Oil Service for many, many years. They provide a quality product, always respond promptly and their staff is courteous and knowledgeable. We especially love working with Lisa! We highly recommend Al's Oil!

Pat Field: I have been using Al's Oil Service for over 30 years. I am very pleased with the deliveries and the service we have received. I can count on my delivery to be within 1-2 days from my order request. Any time we have needed service, they are here within 1-2 days. If an emergency arises, they are here within a few hours. I can't say enough about Al's. Keep up the GREAT work you do! It is much appreciated.

Delilah Everton: Al's oil has been wonderful to deal with. We have NEVER had an issue with delivery, the product or the customer service. They are super attentive and quick with our deliveries.

Kelly Forss: We’ve been customers of Al’s for over 10 years. Office staff, drivers and techs are professional and easy to work with for everything from service to delivery. Highly recommended using Al’s for all you oil heating needs.

Alice Baker: Al's is definitely my go to oil company, The customer service is fantastic and the product does exactly what it should!

gail chetwynd: My aunt suffers from dementia and I take care of her, she forgot to not let her tank run out and they charged her 160 to restart it. I think shes been using them since the 90s. My husband could have done it for free and if he charged it wouldn't be more than 20. Sad to see so much greed and shadiness nowadays.

Leslie W: First time for service. Responsive and thorough. Explained all findings with faulty furnace.

Barry Forget: Our furnace went out on super bowl Sunday so my wife called Peterson oil The woman answered the phone was extremely rude and unhelpful basically told my wife no contract no service and basically told her nobody's going to help us unless you had a contract with that company. So my wife called Al's oil service and we could not be happier. We explained our situation to make matters worse our daughter was sick she just got a cold The woman that my wife spoke with on the phone I wish I could remember her name was awesome ,kind polite and she actually cared .She had someone there in less than an hour somebody was at our door got our boiler going the tech was great extremely helpful I couldn't thank them enough unfortunately I boiler stopped working about two hours later. My wife called back the woman on the phone was wonderful again had somebody back that afternoon and fix the problem the boil needed a few parts . I couldn't be happier al's oil service came through they're wonderful and they have our business thank you again.

Katie Brennan: Just had a mini split system installed and everything is working great! Thank you for everything

CJ Mullen: I've been a customer for about 9 years and have only experienced excellent service. Oil is delivered on time and service is prompt and professional.

Angela Sadachahn: I usually don't write reviews but I just have to this time.Als Oil is by for the best customer service I have ever received. Every single worker was extremely helpful, professional, and patient. They worked 12 hour shifts just to make sure I had heat. I am beyond grateful for Als Oil and the team. Thank you SO much for everything!

Adam Kareem: Professional and always there when needed in a pinch or for an emergency delivery. I wouldn't choose anyone else but Al's. Highly recommended.

Halina Magerowski: I have been a loyal customer since 2003. I have never had a problem. I am on automatic delivery and to date have never had a problem. They maintain my furnace and call me to setup an appointment for cleaning if I forget. A few years ago I had them replace my furnace. They did a great job. I highly recommend. Great company. Great staff.

Casey Jacobson: Great Oil service. Fast and feiendly responding to service as well . Best oil company I used! Thank you

Karen W Marseglia: We needed to replace our oil tank - and Al's did a fantastic job. They were quick to come out, take a look, and provide a reasonable estimate via email. They were out the following week and replaced it efficiently and did a quality job.They were on time for both visits, the team was courteous, and helpful in sharing information about the new tank, and how they installed it.We had a bit of trouble finding a company (many didn't answer phone, voicemail full, etc.) glad we found Al's!Thanks for the great service.

Steven Fiore: I’ve been a customer for 6 years and never had to worry about oil. Their automatic deliveries and customer usage models were spot-on.Then my tank leaked only 11 days before closing on the sale of the home! Bad timing! It was a 54 year old tank (way too old!)Friday: leak discovered, called Al’s. Technician came over within hours, put a patch on it, and recommended we call the office Monday to do a replacement.Saturday: leak persisted past the temporary patch. I called for emergency service. Tech shows up within a couple of hours on an OFF-HOURS WEEKEND CALL and pumped it all out into barrels. They leave us a small vessel for the burner line so we can take hot showers.Monday: I call the office in the morning. They know the urgency of my closing date and tell me they will be over at noon to replace the tank. They charge me a decent regular price for tank replacement. I pay it immediately. They tell me not to pay for the other visits yet, as they can combine some of that work with tank replacement. They tell me to call the office. I wait for the bill.3 weeks later: Home sale has closed and I get a bill for roughly 500 for the emergency work I didn’t pay for yet. I call the office to ask if they would be ok with reducing it (in my mind, they deserved every penny). THEY WIPED ALL OF THE CHARGES from my account and saved me $500! I have to assume it’s because they stick to all of their promises, go above and beyond, and it’s just what they do! No additional charge for that, just fair and decent prices.Al’s pulled my tail from the fire. I am a loyal customer now and for the foreseeable future.

QUEEN BEE MUSIC: quick delivery

Lauren Barbe: Als Oil is great! I have used them for about a year for oil delivery and also just had a new oil tank, furnace and water heater installed by them. They did an exceptional job, use top notch brands and all staff are incredible. Competitive but reasonable prices. Install was done in one day. Consistent, fast, and quality service. Highly recommend them if you are looking for the best in the area. I could not be more happy with their service! A++++

Scott Pierce: Looking for a/c repair on Yelp, this place came up, so I sent them a message. They replied wanting to set up a phone consultation, which I did. Shortly after, they sent another message saying they'll only work with me if I'm buying oil from them. Nothing in the house I live in burns oil, I just wanted my a/c fixed to endure a heat wave. But that apparently wasn't a good enough reason. obviously, It's just all about the dollar to this business, and not helping people. If I ever do need to buy fuel oil, I WON'T be calling them.

Greg Branch: If I could give them 0 stars I would. Please do yourself a favor and avoid this company at all costs!... Issue #1. They automatically bill you for " Premier Agreement" Cost for 1 YEAR= $310.85. Issue #2 Just got a delivery of oil 144 gallons = $447. $447 is more than 2x's what local oil companies are charging at this time! Then when I call to understand why they charged me 2x's the current rate they said " Because we are a full service company we charge more" LOL. Ok so I am subsidizing your full service company so you can pay oil techs, plumbers and who knows who else just in case I need them? When I asked if I pay double what local companies charged do I get those " Full services for free?" The answer was .......wait for it...."of course not"...We would charge you the full price of the service"? Think over that business model....

David Jong: Their prices for oil are outrageous (they never charged me less than $3.09 even when higher-taxed pump diesel was $2.69. I just ordered from a competitor for $1.95), they top off too often (effectively charging you for 200 gallons on your initial fill that you'll never get to use) and they will not suspend auto-fill if you signed up for that. They also continue delivering and billing even after the contract expires if you don't explicitly tell them to stop.

James Hughes: Shady company, avoid. I was told I'd be in a no contract service andwould have only 2 scheduled oil deliveries. I called to cancel after the 2nd delivery. A month later, they delivered again, after I had received 2 deliveries from my new company. They had no delivered since November and suddenly I get a new delivery in March after cancelling. I called to dispute and they claim it was never cancelled and they couldn't find a recording of my call. Shady business. I recommend Alliance oil.

Bob Sweeney: We have used this company several times over the years and they are very professional will use them again and referr people to themService:Pump repairs installation

A J: This company is extremely unprofessional and cannot be reliaaded upon when you need help. Very poor communication as in they personally called me after a inquiry of calling before twice because of his being busy. Surprisingly he called me back a week later saying I will send someone at at certain time that day. Two hours after they were to arrive then the games came. The owner then called saying 8 cannot get there anymore and I'm not even going to make a attempt to help you or do business within a respectful way. Do not use this company unless you like wasting your time and wanted to be treated like your time money and house means nothing to this poorly run company.unprofessional I made a inquiry about having this company do some repairssbut Andy continued to makeServices:Pump installation,Pump repairs installation

Sibilla Flannery: Positive:Professionalism,Quality,ResponsivenessWell pump died at night and the next day Andy came over to assess the problem, within hours his amazing crew installed a new pump!! Fast responsive service, professional staff! Highly recommend!

Susan Kazan: No water in less than 12 hours 2 of the nicest service men arrived and fixed the problem in minutesHighly recommend this.company. Thank you.

James Doyle: Excellent company. From Andy the owner to Brian and Ian, who installed our new pressure booster system, Bay State Well and Pump did an outstanding job! I would strongly recommend them to anyone that needs help with a water pressure issue.

Diana Ricker: Lost water on the evening of March 5th. Called Bay State at 7am on the 6th and within a half hour Ian and Brian showed up. Within a few hours they replaced my well pump and I had them replace the expansion tank too. Can’t believe how much water pressure I have now! Thanks...

Alicia Muck: After dealing with another unprofessional contractor, we called Bay State and have been impressed with their knowledge, service, and timeliness.

Gayle Gillis: So we are on automatic delivery and have been since we bought our new home in Uxbridge ma now yesterday my husband sees we are down to 20 percent in our propane tank he called and was promised a delivery today no delivery when we got home tonight I called was on hold 35 min and was assured I would get a call no call yet and it’s 40 min now we now are down to under 15 percent no propane and snow is coming tomorrow BAD customer service very bad no they say they won’t deliver unless we are completely out so now upon waking in the morning our heat will be off snd it’s a snow storm I hope everyone that reads this uses another company besides you

Kim Ry: No compassion here. 145.00 emergency delivery fee.

Diane Pierce: Spoke with Kelly @ the Sutton location. She went out of her way on all levels. Very pleasant, knowledgeable, and caring.