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1. Worcester Self Storage Box - Worcester
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· 15 reviews
90 Lamartine St, Worcester, MA 01608
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I V: Called and would never recommend as the person(assuming it’s the owner) is rude and has no customer service skills.
Nikki Kirk: To be honest, I was a little hesitant about this place when I read the reviews. I was moving out of my apartment and needed a storage unit the same day because our other storage place rented out our reserved unit by mistake. I called the owner of Worcester Self Storage Box, and told him that I am currently moving my belongings into a truck and would be down in a few hours. He told me to just give him a call when I was ready to come down.Well by the time we were done, it was 8:00pm. I called the owner again and told him we were ready. He said he was going to bed because he didn't think I would call this late. I explained that the same night, we were driving across the state, and we desperately needed a place to store our stuff that night.He was very understanding, and came to meet us at the storage place, which I promise you, looks much better on the inside, and the moving process was effortless. He helped us move our furniture into the unit, and when we tried to tip him for all of his troubles, he straight up refused. He's a quality guy, and I feel very comfortable leaving my belongings there. It's very clean on the inside as well.There's also options to insure your belongings for as little as $8 a month. Look into it! You can lock your units with your own lock, so there's no way anyone but you can gain access to it. I highly recommend Worcester Self Storage Box!
Edilberto Colon: Very friendly great customer service
David Lastovsky: Cheap, quick, convenient. I found the staff to be nice, responsive, and direct.
Jo: Just say no and go somewhere else.I really didn't like how the manager made me feel,uncomfortable to extend my business towards his establishment.
Abe Germansderfer: This is the best storage location. The convenient location and friendly service. Lenny took care of everything and made my move super easy!
Dan Antar: This place should close down.They prices are OK, however they service is atrocious. You have to call to gain access to you're stuff. Worker can meet you but never before 9:30/ 10:00 am. There is no code gate or self access . When you call they say 9, 5:30 but it's not honored . Mice in building . Worker responded with don't leave a candy bar behind ... pay the extra 10 bucks and go to a professional place.It's old building turned into storage, meaning it is not well designed . No heat and you have to wait for worker to turn the light on .All and all huge upgrade is needed .
Alfonzo Hoffler: Good area nice staff.
Kostia Grebelsky: It works for some and may not work for others. You call and schedule appointment to get into the unit, fairly cheap.
Nina Carter: The guy that is there is completely unprofessional and barely speaks any English apparently the owner of the building is out of the country so good luck getting anything considered customer service anything but easy. I rented a unit for less than a week and hadn't moved anything into it before I decided to get my money back because I was just offered an apartment the guy there told me that they don't do refunds and that he did not know how to do so he gave me a fake number to call and it's for a computer and technology company not even U-Haul or storage related I got screwed out of a hundred and $25 when I should have just pay the extra money to go to the actual U-Haul facility where they know how to handle all types of customer complaints and situations NEVER NEVER NEVER NEVER NEVER NEVER EVER GO HERE!Sidebar: you also have to call this guy who barely speaks English personally on his cell phone if you want to get into your unit you aren't given a card or code to access the building it's cheap and trashy and I don't understand how they get business.
Monique: It took less than 10 mins from the time I arrived till the time I pulled in to start unloading my SUV with registering and everything. When you park...park across the street in the little parking lot. I have to get the guys name next time...very nice...straight to the point...doesnt waste your time. Prices are lower than usual storage and the place was relatively clean. I would definitely recommend this over a name brand storage...save your money and your time! :). Oh they are also affiliated with uhaul but waaayyy cheaper so thats comforting.
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2. 210 Self Storage - Worcester
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· 32 reviews
210 SW Cutoff, Worcester, MA 01604
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3. CubeSmart Self Storage - Worcester
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· 107 reviews
19 McKeon Rd, Worcester, MA 01610, United States
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Sheila Panagiotopoulos: The storage unit did it's job but the people manning the facility, not so much
Katherine Macgayver: They were very helpful and friendly. So glad you can use your state ID. It was definitely easy to transport our belongings to our storage unit. I'm hearing a lot of reviews about people's storage units being broken into. I promise you if I go and check and my storage units been broken into, thats gonna be a huge issue for them.
Charles Lahti: They don't care about long term renters. Have had a unit for over 20 years, and they keep raising the price. Just had to rent another unit to save money.Corporate should look at the way they handle good renters.
Nahani Meuse: Great service and prices. Helpful staff
Dwayne Linder: They're the best they help you real good
Louise Burrell: Customer service was very good
Brian S: Price increases too often. And when you go to leave they keep racking up charges so they can get as much money from you as possible to increase there yearly revenue, very poor business practices very low brow and classless place to do business with. Never do any business with these people there are many more places to use in the city
Ivonne Benet-Rivera: Easy to make arrangements for belongings.
Chris Carew: Yes of set up. Easy to set up from another location
keith kobel: Don't store your belongings here. No security. I was robbed. Their Insurance company Is a joke. Customer service is the worst I have ever seen. I reported a problem to C.S. because it was before mgr.'s hours. They were never told of the problem, then they lock the restroom because, as I was told someone was using it wash things. If they had listened to me in the first place they would have known someone was living there as I reported. The place is filthy + managers are just there. 0 rating in my 1st storage rental. I was paid for a full year + they gave me a date when the check was mailed. Wrong. Given a date a week later, wrong. Well, the 1st date was 4/11, when I finally received the check it was dated 5/13. This place is the pits!
Eric: I have rented from two CubeSmart locations witch including the one on Shrewsbury Street in Worcester and the smaller one which I definitely prefer is on the McKeown Road in Worcester. We enjoy the quiet, clean, less active older building on McKeown.. plus respectable staff is class.
Darrion Hazard-Johnson: This facility is not secure. My unit was broken into twice in the past month. You think after the first time, they would have taken proper measurements to prevent this from happening again.
Vivica Jade: My storage unit was broken into as well as other units in the building. my motorcycle and other very personal belongings had been taken. I got the call on Jan 13th, 2022 . My unit was on the 4th floor level in a "secured building". This must be something that happens frequently since when i went to pick up the keys for the new lock maintenance put on for me, the lady in the office with me said the same thing happened to her a few months ago here. Staff does not care. The regular elevators in the building had all been shut down and not working pretty much since ive had the unit for 1.5 years. So I would have to walk up 4 flights of stairs and or use the freight elevator if it wasn't in use which was very inconvenient especially being pregnant and having asthma.
MaryLouise Stevens: I almost fell going inside .They need to salt and sand the ground after it snow . There was black ice everywhere.
Nicole Ellis: Elevators are always broken and definitely not climate control
Janaya Rosado: The person I spoke to was very professional
Elgin Johnson: The CubeSmart here is the worst one in the city the manager here the Hispanic one is very rude very violent and disrespectful to all customers he steals from the company I will not ever come back to this storage unit in my life if you have anything in the storage unit you should get it out because I think that he steals from there and if you're a female be careful because he tries to pick you up
Emily Maldonado: The elevators don't work here ever. Had to move my stuff out from the 3rs floor via stairs. Also some of my belongings were stolen out of my vehicle. Going to put an investigation together.
Patty Guislain: The staff are very nice and helpfull
Craig: They went up on the rent twice in the past 6 months there costoner service hasn't been the greatest, the elevator is always broken. I'm paying over $100.00 dollars for a small "5x10 unit". I'm extremely unhappy with this place and I will never come back I'm in the process of moving to another unit as we speak!
Mike belseth: Not bad place
4. Life Storage - Worcester - Worcester
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· 142 reviews
345 Shrewsbury St, Worcester, MA 01604
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Jeanne Giedrys: Very friendly maniger very polite social and wonder understanding
Ginger Russell Emme: This storage facility is awesome! The people who work here are friendly, helpful, thorough. The whole process of storing my daughter’s college stuff for the summer has been seemless. I highly recommend life storage on Shrewsbury st in Worcester.
Jose Rivera: Excellent service one of the best I ever had.
Jessica Sidney: Always works with me Kay is awesome
Douglas Mehaffey: The cleanliness of this place has gone bad ever since Life Storage took over from cube smart.
N Kru: Kay is absolutely amazing! Her customer service skills and warm smile really makes a difference! Thank you Kay - keep smiling girl - your amazing at what you do!
Christine Fabrizi: We just rented a storage space outside for HC trailer. Kay was awesome …she made it very easy !! Thank you !!
Debi DePasquale: Very personable and took time to answer all my questions without making me feel rushed
Jill Mel.: I came here to help a friend move out of unit. The staff was friendly and helpful. The office area was clean and tidy plus warm. I do agree of this was a climate controlled facility it's not working. The area was cold and not near the door. The elevator was working on this trip last week.
Martin James: Never open when they are supposed to be elevator never works I really wish this company would leave and this building get burned to the ground
Mona Reed: I was truly overwhelm with finding a storage . I needed to get one immediately as I was moving out that day. I spoke to Patrick and he realized I was overwhelmed and he took his time with me. He explained everything and help me get my things into storage. I could not ask for a better place to store my things and Patrick was an awesome employee and person. Kind, humble and easy to understand. I am also a Hard of hearing person and he understood this. Thank you Patrick and Cube Smart Self storage.However now that prices are continuing to go up every few months. I am going to have to remove my things from storage. Not very fond of prices just going up just because.
William Fredette: Appreciate the help from the new associate store manager marcos polanco regards to the push carts awesome man! Also accompanied me to my storage to move a heavy item out of one my storages to the othe out of his own kindness.
Afro Gaming: Great customer service from a new associate store manager Marcos polanco helped me completely vacating my space left highly satisfied. Thank you
Michael Cordella: *Shrewsbury St.* The overhead doors to get in and out of the loading area are constantly broken. If the entrance door is working then the exit door won't work and vice versa. I think in the time I've been there both doors have only ever worked at the same time for maybe a week. Also half the time I go there the elevator doesn't work; there's constantly an issue with the door closing properly. The climate control is also inconsistent. Sometimes it's very hot and other times it's kind of cool but it's never the same temperature for more than a couple days in a row. I honestly don't know what's going on there. They went up on the price recently but still nothing gets fixed. Elevator never lines up with the floor and hard to move a cart in and out of. Place is a joke.
Ryan Worthington: Place is filthy, doesn't rain inside at least.
Orlyrx7: Space, security, peace of mind.
Gilliane Monguei: The representative was very nice and explain things clairly
Sivarama Raman: Easy to access and temp controller units.
Michael McClendon: The Less expensive storage place I found around town
Deb Scirpoli: Could not enter the doors were not opening. It was a waste of my time. Not sure if I will continue storing my stuff there.
Phyllis Camille Dixon-Gadson: aTOO EXPENSIVE FOR THE SMALL U N ITS
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5. Extra Space Storage - Worcester
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· 614 reviews
16 Ararat St, Worcester, MA 01606
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Steve Boucher: Angel was very professional and detailed policies for storage rental. He took the time to show the unit I would be renting and offered options for cost and programs.
Christina Marie: Reserving the unit was fast and easy, as was removing my reservation once we no longer needed it. The unit was clean inside. Easy entrance to the facility.And Angel was a great help, thank you Angel!
Megan Beals: Set up the rental for a college student online representative was very kind and helpful.
Joshua Setterlund: Angel was very professional and took the time to explain everything for me in detail. I asked to if I could look at the unit to make sure it was sufficient space for my storage needs. He said “ sure hop in my Tesla “ and we did. His Tesla was a golf cart was still a smooth ride. Unit was clean and exactly what I was looking for. I suggest if your looking for a storage unit go talk to Angel.
Jennifer Castrodad: They increase your monthly rate tremendously. In 1 year I was increased $125 per month started at $214 per month now paying $339. Is ridiculous for the same size unit.
Ambar Dejesus DeJesus-Gonzalez: I have used these storages for years and will recommend to any one. Angel, the new manager at the Ararat location was extremely friendly and efficient.
Michelle Kap: Excellent customer service, very clean facility
Tonya Flynn: 5 star experience with Angel!! Thank you amazing customer service!
Nick Deane: Moving into our storage container was a breeze. Would definitely recommend to anyone in the area.
Gregorio Malonte: Angel was exactly that… an “Angel” helping us figure out the best way to resolve our situation. Thank you and you should be recognized for your behind the scenes awesome customer service ⭐️⭐️⭐️⭐️⭐️
Zachary Lindsay-Ward: Pleasant experience overall. Angel was excellent, professional, and he made the entire transaction easy and understandable. Thank you for helping us!
Stephanie Mancini: Angel is absolutely amazing! He was so helpful & knowledgeable. A truly amazing experience!!! I would recommend this location!
Angel Ramos: The best storage around. Employee Angel is always polite and respectful. I feel comfortable knowing that my property is well protected.
Judd Sempel: Super helpful. The guy running the office has been very nice. Overall great experience.
Destiny Taylor: Angel was a very kind and helpful worker. Made the moving out process easy!
Kait Urlaub: Angel was very helpful! I arrived just before closing and he treated me with kindness and helped answer all my questions. Highly recommend!
Alex W: Booked online and had a unit instantly with a lock included. Best experience with a storage facility
Trefoil Carpentry: Super helpful, met with Angel twice before we rented a space and he was amazing! :)
Katy McRell: I had a great experience working with Angel on downsizing my storage unit. He worked with me until i was satisfied and took the time to explain everything to me. Excellent customer service.
Wendy Romero: Great service made everything very easy
john coz: Angel provided excellent and friendly customer service.
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6. Extra Space Storage - Worcester
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· 778 reviews
1180 Millbury St, Worcester, MA 01607, United States
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Think Occasionally: Overpriced racket operating as a business.Staff is fine but the rates go up constantly. Super inconvenient for a mouse infested storage facility.Extra space is the opposite of a good business model.
Darlene Frazier: I had o great experience. The staff was very helpful and friendly. He as also very knowledgeable with what I wanted. I will recommend this place to all my friends.
Kojo Anderson: Kellie was a big help and it was safe to store my car here.
Jada RoseStar: Bad business. Never stepped foot on to the property but got charged full amount and refused to be given a refund. Pitiful! I could understand a partial refund, but none at all?!? Rip off. Better Business Bureau was contacted and corporate. I’m disgusted at the lack of customer service there was and denying you have information for corporate that I have to google it. Well it wasn’t hard to do and I hope you lose your job. You don’t deserve to be in customer service being as rude as you were! Never go to Worcester Massachusetts location! Even told the guy when I rented it we may not need it and he said just call back and they would work with me. Ugh seriously unimpressed
Thekings: Me siento muy contento porque encontré un buen lugar para guardar mi auto, un lugar seguro, mucha amabilidad. Agradezco mucho a la Señorita Kelly que me ayudo en todo fue muy amable y respetuosa. Gracias recomiendo este lugar, muy amplio sobre todo tiene mucha seguridad me gusta mucho gracias por ayudarme…
Joselito Santiago: Great help in choosing the right unit and getting the price that is good for me. Thank you Larissa Martinez
Alex Nunez: Easy going staff. Unit was clean and had great pricing.
debra cappuccio: Customer service was great. She took the time to answer all my questions. She was pleasant and helpful.
Justin Nietsche: Very short and rude... went elsewhere
Ellen Josephson: Best storage place around the manager is awesome polite and helpful...
Kay: Regina was extremely helpful and awesome!
Jesse Poku: The process was very easy and was done all over the phone. It took about 5 minutes and I got what I needed thank you!
Stephanie Selzo: Always my go-to for storage! Super nice and helpful at the desk!
lil Rado: Regina was very helpful today , awesome person!
Jose Pachecozaragoza: Regina is awesome 💕.
Mary Williams: Great service! Very helpful!
Coach Dayter: She was nice an show me the unit befor i ppace the order
Dianne: Manager was very nice and informative. We found the correct fit for me. I’m glad they gave me the chance to view the storage space. I like the hrs they operate also.
Yomayra adorno: Regina was super nice and very helpful. I down sized units and she saved me $100! Thank you Regina.
Hey Bill: Everytime I come there it's always a good experience. Always great customer service. If I could give 10 stars I would!
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7. 10x Self Storage - Worcester
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· 11 reviews
40 Pullman St, Worcester, MA 01606
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L Hoeting: Our family has used 10X Storage in Worcester for the past three summers to store our college student’s dorm contents. The business is well run with courteous employees and fair priced with student rates for the summer. The facilities are very clean and we have always felt safe, even when moving at night time. Thanks for everything Gary ! Our student is graduating !!!
Kevin Hutchins: Had a bad experience with another local storage company, I arrived on short notice and the woman working at the facility was kind enough to show me some empty units and let me tour the facility before signing a lease. Very impressed, thank you!
MaryLouise Stevens: A good place to keep your personal items .
Susan Samara: I am so glad I switched my storage facility to 10x Self Storage! From the second I walked into the office, Laura was more than helpful. She is very friendly and took the time to explain everything I needed to know. The facility itself is clean, easily accessible, and for me, in a great location. And did I mention, coffee is always available in the office! :)
Matthew Holmes: neat and clean storage facility!
Alfred Aliaj: Warehouse and Service are the best one.
Pastor Betty Jean Goodwin: We are very pleased with this facility. It is easily accessible, clean and the staff is courteous and efficient.
Danny Lloyd: Very happy was able to get a storage here the employees dont bother me when I go there they send me reminders when it's time to pay and place was big enough to accommodate all my stuff and some
omar: I own a moving company and have moved many peoples belongings to hundreds of self storage facilities throughout New England. I needed self storage for myself and chose 10X self storage in Worcester because when I visited their facility it was nothing like other facilities I’ve been in. This place is state of the art secure, extremely clean and very well maintained. Michael the manager there is unbelievably helpful. I can’t begin to tell you how amazing this guy is. At the drop of hat, if you need anything, he’s there to help and never asks for additional anything. My experience here has been amazing and I plan on referring all my customers in need of storage space to this location. If I could give Michael and this business more than 5 stars, I would in a heartbeat. Highly recommend!!!
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8. Lucky Pick Self Storage - Worcester
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· 4 reviews
49 James St, Worcester, MA 01603
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Jillian O'Connor: Brenda was incredibly helpful, professional, and knowledgeable. She made the setup and paperwork process seamless and quick! This facility is brand new and very clean as well!
Brian S: Great place, Great staff, friendly family atmosphere!! I hated Cubesmart and i love this place, Ive been with them more than a year now and can't say enough good things about this place! Brenda is Awesome
Andy: Big wow factor here. The manager called me after we booked a unit online. She was super helpful going over the paperwork, showing us where our unit is, and letting us spin the wheel for a Dunkin’s gift card! Very clean and well run operation, best storage facility I’ve ever encountered.
Darlene Hines: Great service, friendly staff
John Ho: price are good
Nick Zwirblia: There the best ...clean...supportive...willing to go above and beyond for the customers...
Stefanie m: Brenda is great! She’s friendly and helpful!
Juliann Erickson: I just reserved the unit today, but I wanted to comment about Brenda in the office. Brenda wants her customers to be happy. Out of all the storage facilities I looked into, this is the nicest and newest, but I signed the contract because of Brenda. Thanks
Jahmaira Pye: great customer service, alyssa is the best! Keeps great contact with tenets!!
Alfredo Hopewell: Brenda was amazing to work with! She deserves a pay increase asap!
Vanessa Engelhardt: If you want to be treated well come here!! If I could give 10 stars I would. Brenda the manager went above and beyond helping us with a unit rental. I was long distance and she handled everything online. The price was exactly what I was quoted and the unit was clean, secure and affordable. I have used several different storage facilities in the past few years and hands down, Brenda made this one is the most professional, friendly, and easy to deal with.
Caitlyn Cerrone (Cait): very clean and easy access to my stuff
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9. Storage Rentals of America - Worcester
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· 127 reviews
3 Chestnut St, Worcester, MA 01609
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Pascale Michaud: Really easy service
Camille S: The guy at the front desk was super helpful! Wish i could have gotten his name. The move in was super smooth, had no problems, and if help was needed, I could go down to the front desk and ask. :) super satisfied
Vivian Gborbor: I came to storage rental of America and I met Mohammed he is very helpful and informative and gave me second month for free and good storage price I highly recommend come and check them out Mohammed and Mustafa will take care of you
Noelia Rosa: The storage is contable but I really was hoping it was wider then it is to put more boxes. But it’s okay.
Lainey Ross: The men were very professional, efficient and friendly. I would highly recommend this service to ease your burden and work load.
Julimar Pietri: I forgot to lock up my storage unit on Saturday and one of the employees locked it up for me which was really nice of them to do because I was worried about my stuff not being secured.
Bonnie Garceau: I just came in this morning and Mohammed was very pleasant and a smiley person. He was very friendly to talk to and I will recommend other people to use this facility
Catalina Vasquez: I came to the facility storage rental of America looking for unit storage the Mohammed helped me out to get the unit with good deal good price and he offer me the first month for free super gentle and helpful , come check them out
Samaya Leiva: Mohammed is cool
Pamela Koch: I called about storage and a gentleman answered , he was absolutely the most polite, answered all my questions , it was such a pleasure to speak with mohammad .
marcos interiano: I’m grateful I came to the storage rental of amirica at 3 cheusnt st and Mohammad took care of me and get me great service and good price , check them out and I recommed them
Keith Taylor: Helpful with my plans for storage...
Jason Girard: Good looking size units with quality pricing and friendly staff.
jara ramos: Great customer service.Good prices😊
Mildred canales: Good service and good price and I highly recommend
Monty Gonzo: Best place ever I loved the customer service experience Mostafa was very helpful with everything. Thank you
George Perez: Top of the line Storage, the Worcester location is more than convenient for me. Aman Baniya went above and beyond to assure my girlfriend and I had the right unit for all of our things.
Jessica Ferreira: Great customer service. Aman was very detailed and answered all my questions, he made the process very easy!
lawrence kins: The Worcester location has nice and clean storage facilities at very affordable prices, the gave me a free lock and a free month. They also resolved an issue I had speedily, the phone payment is also convenient and their extra large elevator is plus
Christhian Rodriguez: Quick and easy will def recommend to others
Yasseen: Very helpful and patient staff
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10. Self Storage - Worcester
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· 1 reviews
18 Franklin St, Worcester, MA 01608
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11. U-Haul Moving & Storage at University Square - Worcester
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· 87 reviews
44 Hammond St, Worcester, MA 01610
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12. U-Haul Moving & Storage of Worcester - Worcester
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· 182 reviews
290 Belmont St, Worcester, MA 01604
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13. ULockStore - Cheap Self Storage Units - Worcester
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· 1 reviews
266 Pleasant St, Worcester, MA 01609
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14. JJ Self Storage Unit - Worcester
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· 2 reviews
285 Plantation St, Worcester, MA 01604
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15. CubeSmart Self Storage - Leicester
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· 7 reviews
1749 Main St, Leicester, MA 01524
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16. Armory Motor Storage - Worcester
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· 5 reviews
69 Armory St, Worcester, MA 01603
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17. Extra Space Storage - Shrewsbury
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· 647 reviews
53 Clinton St, Shrewsbury, MA 01545
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Self-storage facility
18. SafeNSecure Self Storage - West Boylston
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· 14 reviews
151 Shrewsbury St, West Boylston, MA 01583
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19. Prime Storage - Grafton
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· 102 reviews
82 Worcester St, North Grafton, MA 01536
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