Best Usps Worcester Near Me

Kjarad “KJ”: Absolute disgrace of a manager. The regular workers are fine but she is a maniac I’m forced to go here but if I wasn’t i wouldn’t.

Eris Bani: 👍👍👍

Tanya Lake: These "workers" are so careless, lazy, rude, and insensitive!!!! Another item I've ordered, got transferred/switched to USPS and probably GOT STOLEN by one of my so-called neighbors. That happened before, and the regular mailman told me that he left said package on the floor. I had to call a certain company to send me a replacement, and had to make sure to look out for the mailman!!!! Although I have a tracking app, I wasn't expecting that specific item, I've ordered a few days ago, to get switched through USPS and also wasn't expecting it to today. A few minutes ago, I went downstairs, and did not see that package!!!! Ugh!!!!!! I wish USPS was similar to UPS that if a person isn't around to receive their package, the first or second time, hold said package at a/the main post office!!! As a matter of fact, big items shouldn't get transferred/switched to USPS from UPS. USPS, obviously, won't have a UPS tracking number!!!!! I have to call customer service at HSN to let them know that package got stolen and need a replacement!!!!! I don't want to keep going through this, and SHOULDN'T have to, especially with USPS leaving big items out in order for people to steal!!!!! I've also gotten other people's mail in my mailbox. I already know they're not going to fix these issues!!!! UGH!!

Wynter Oakland: Honestly I wish I could give negative stars. The manger was rude and even made completely unnecessary comments such as when I handed her my drivers license to prove my identity (it’s out of state have not had the chance to go to the DMV to change it to MA yet) she said to me “you’re from the south?” To which I replied “yes, I am I haven’t had a chance to get to the DMV yet to update it.” She then proceeded to said “it looks like it.” I asked her what she meant by that and this was her response “because you look like white trailer trash.” I asked to speak to her supervisor and what her name was because no one should be treated to or talked to like that. To which she responded “I am the supervisor, and I’m not telling you my name.” (She wasn’t in uniform and had no name tag on like the rest of the employees there) completely unprofessional, and unnecessary. I’d rather go the extra distance to go to another post office then back to that one.

Mr Febus: I love going to this post office because the quality of helping is always top-notch they have the good service and is always a clean environment love coming here and I do recommend this post office

Jazlyn Suazo: Terrible in every way, period.

Dan: Don't leave any messages.THEY WON'T CALL BACK.Closing P.O Box soon. And taking my business someplace else.

Nassr awad: The woman who works in the passport department is disrespectful and does not respect people who have appointments in advance!!

Migdalia Perez: The Best one open until late and very convenient have everything and all the staff it’s polite & professional

Rick Psholka: Wait to long and they are very slow..and VERY RUDE so i was RUDE back..what comes around goes around..!!!

Melissa Li: Possible Thieves working here. Ordered package from amazon, it said delivered on DATE and TIME when I check tracking. No package to be seen. Initialized a request through the website to find missing package. 3 days later, I get an email notification marked as SOLVED saying that according to the GPS and RECORDS the package was delivered.I checked all the cameras 2 hours PRIOR to 2 hours after the delivery time. Took me a couple of hours to check this at X3 speed.There was no delivery personel here at the given time, which means the package was scanned, not delivered (stolen) according to their GPS tracking this would be accurate.

Mantas Balciunas: This location is staffed by some of the laziest post office employees I've ever seen. It's the prime example of why the post office is going out of business. The employees would refuse to help patrons and start packing up and saying their goodbyes a whole hour before closing time. I'm still disgusted by what I've witnessed today. Garbage.

Leah Kapurch: Small parking lot but moves fairly quickly. One way in.... One way out.. some people will never understand this concept.

Christopher Rivera: This post office location is one of the worst places to do any business with! I’ve tried two times to mail out something express mail with guarantee delivery date and they still never deliver it on time and then give me a hard time when I go in to ask for my refund since the delivery date was missed! Hire people who will actually do the job correctly and not be lazy and rude!

Juan Rojas: Good for nothing

Virginia Norford: Never had an issue at this post office. Just beware of major lines. And you need to have appointments for passport, or they won’t see you. Overall people are friendly. Passport staff help me twice with my paper work. They were helpful.

Beija Ruiz: More than month ago these people marked a package delivered to my mailbox that was never delivered. I called the main phone they created a case saying they would resolve the issue within 1-3 business days; never contacted me again. So my package was lost. I wasn’t reimbursed and the company I bought it from won’t do anything until USPS gives the case a resolution with a final answer. I’ve called this office and I’ve left several voicemails for several people, nobody calls back or responds. To get anyone on the main customer service number is me waisting 45 minutes that I do not have. And I’m guessing your delivery people don’t read as about 3 weeks ago they left a package for somebody else inside my mailbox. I’ve left the package in there as I can’t make it to the office in time because of my work schedule and NONE of these geniuses take the package back. READ the addresses on people’s mail. You don’t know if it’s important stuff like medications in there. Irresponsible, that’s how I would catalog this whole institution. Hire people that can do their job well.

Nicholas Piarulli: I came to get my son a passport and while I was waiting(about 20 minutes) I witnessed a women with red hair berate every person she dealt with. I’ve never seen such terrible customer service. She was so disrespectful it made me sick. I hope management deals with her.

Arthur Fitzwater: Everyone I go they are always helpful and available! Thanks

Caitlyn Despres: I’ve been trying to find a package since it allegedly got delivered at 9am and every person I’ve tried calling has gone straight to voicemail and the voicemail box is full so it just hangs up. When I call a company I expect a human to answer!!!! Oh and yes I still don’t have my pack that was allegedly picked up by me when I was sleeping.

Nicholas Piarulli: I came to get a passport for my son and while I was waiting I witnessed a women with red hair treating every person she dealt with extremely rude. She had absolutely no customer service skills. I hope management speaks with her.

Rhodi Lopez: Courteous, knowledgeable service.

Tuan Vu: Watched mailman sit in his truck and not deliver my package that I knew he had on there and skip my neighbohood completely. Has happened more than once...better off using a private service if possible when receiving or sending

Sharon D Robinson: Thanks for your service post office on main Street I come there last ya'll was temporary close. Can you please tell me why?

Shyia Robinson: Love this location! The two gentlemen behind the counters are so knowledgeable and so helpful. Best customer service experience!!!

Jay Ortega: First time visit. First lesson learned: they are closed from 1pm-2pm for lunch so plan your visit. Strict guidelines in place to help protect everyone. Service was fast & curteous.

Melissa D: Considering the amount of people that come through this post office, they're pretty fast.

Risa Eri: Very bad service ,,,not respecting the hours ,there close more early than the hours them show

Matthew Santos: Impossible to find from the street. Had to circle the block twice because Google Maps kept trying to take me down a super sketchy alley.

Rebeka Mehmeti: Management need to escalate the behavior towards the customers from the lady that works on Saturdays, very poor customer service she always has attitude. I would never go to this post office again even if it is the closest one to me.

Deb McTigue: Horrible! I brought a package in to be mailed, handed it to a clerk, it was sealed with a label, priority mail, it was never scanned, received or mailed. I went through a lengthly process to investigate, and it was never found, the correspondence was very sparse, and "we're sorry, but there's nothing we can do" the tracking number does not even show it was received - do not trust this facility!

J. Sánchez: I try avoiding this place even if it’s the closest one to me. I rather drive miles away and avoid the HORRIBLE customer service from the Hispanic woman that’s always trying to fool everyone. :/

R. Joshua Angell: Do yourself a favor and go to the post office on Chandler St if you are disabled.Was told the label that Mercari automatically gives me to use for shipping electronics was not correct. Informed the clerk that I am hard of hearing. So I confirmed that I 100% could not use the label, even to pay for a new one or if there was no other option - no there isn't; and when I said "can you still get this shipped out for me today, please" then asked if there was a way to get out of hand-writing a new label (arthritis + bad handwriting lol), the clerk acted like I was holding her at gunpoint, hands up and everything. *I* had to calm her down... How do you work retail with that kind of reflexiveness, especially to someone who already told you they are (partially) disabled? 🤣🤣 Then she wrapped it up by being super rude. Got a good laugh at least.

Luis Roldan: You need to update your closing time. Online it says 5pm but at the door it says 4pm

Jerry Kenneth Heard (JARROCK): Very nice place and easy to find

Kimmie Nguyen: Dont ever come to this place for the services. Instead of explaining or showing me how to label correctly, she is giving me attitude with her ugly rolling eyes- very scary. I took my package back and told her better watch out her attitude. She is so upset and starts screaming while i was walking out. And she is BLACK.

Maria V: Good. Perfect...loveit...👍🏻👍🏻👍🏻

Tom Q Jr: Why so they close during the day. If its for lunch then they should go at diffrent times not all at 1 time.

christy dang: This place actually closes at 4PM ON THE WEEKDAYS!! Every site hasn't updated that and I came in at 4:15 and it was closed.

victor galvez: Unbelievable took my time out of work to pick up something they Said was at a different location and the whole time it was at this one. Why can't this stuff be done properly smh

Ana Hilda Gonzalez: Horrible customer service. Special Jason!!

JAE WON KWAK: There is horrible customer service.If there were negative point, I would definitely give them -999999999 point.Especially for the gentleman with glasses.

Eric Diaz: I went to pick up a package and was told it was not there. Although the system said the package was there, Courtney said she couldn’t find it. So, she sent me to the main post office downtown to retrieve package. I went and they called Courtney to ask why she did that because they don’t have the package and the system clearly showed that she had it at her store. By the time I tried to drive back up to this post office on Webster Square, they were closed. Have to wait until Monday. I feel like she was just trying to get me out of her store so she could close and not have to help. Horrible experience.

Jorge De La Cruz: Horrible customer services. Not willingness to help their customers.

Cheryl Johnson: Why can't I call my local Post Office?? This a non technology problem! I shouldn't need to file a claim that will take a few days to investigate! I just want the mail carrier to come back k TODAY And lock the mutlity box because it is not locked at all!

Cory Corbin: Useless. This branch can never help with mail issues. What's the point of having a usps around the corner if i need to go across town for literally everything?

Carlton: The employee at the counter was friendly and efficient. They have counters with pens if you need to write or stamp things. It is also very clean and neat.

Dori Stoja: I have never in my life have experienced such horrible customer service. I usually go to the post office in auburn to send out my packages but I was near by this one so I decided to go to it and the guy at the front desk has a miserable look on his face and told me I couldn’t send out my packages because my label isn’t correct but yet Ive always used he same labels and never have I had a problem and instead of him helping me my find a solution and mimicked what i said as if he was a child. I said “I literally always send my packages like this” and he does “well I literally am not gonna send them out” and then tells me to go some where else and laughs as I’m walking out. I’m beyond disappointed and think that no one deserves to be treated with such harsh words. And don’t worry I will literally never come back to this place!

Jacqueline Perryman: The gentlemen who works there has a very smug attitude. Instead trying to find a solution to the problem, he has an "I don't care attitude". It is better to talk to the main lady who is there most of the time.

Greg Gingold: Vasili was very helpful with our money orders and I really liked the two counter setup for faster service. Cool music playing too

Nick Raask: Mail carrier is delivering my mail to the wrong address and these guys can’t provide an actual phone number where you can get any help.

Emilie Mellal: This place is consistently opened late and closed early. The online hour listing needs to be changed. The least they could do is honor the hours posted on their door.

Julia Victoria: Friendly and helpful staff.

kristi prifti: They made me buy a overpriced roll of tape because my package want's wasn't packaged properly.

Sarah Deal: Helpful staff, short wait, doesn't smell bad.

John Sylvia IV: Always helpful and friendly.

Dennis Martinek: Like everyone, I hate lines, but that's part of the problem with the size of the building, not the employees.I've always found this location to have friendly and helpful people.And no, I don't work for them!

Joshua Curtis: Saturday hours on Google are incorrect. Needs to be updated

Rebecca Dickinson: The lady with short Hair who works there is probably the rudest person I’ve ever come in contact with she should definitely not be working with the public as she has no customer service skills and was so rude! As someone who works for corporate Office under customer service this lady definitely needs some more training!!!!!!!!!!!

Dexter McDaniel: It's like no one works there

Prasad CB: Great staff. It has always been a pleasant experience here.

J. Douglas Morrison: It's always a quick visit

Mohammed Zaidi: P p lates lo

Wissie Law: Dan is the best!

Sumeer Kumar: I am writing this for Linda,Really special person and know how to treat people. I am not from this county but I know what is mean of social respect and giving proper time to answer question.Linda, I am IT profession and work with different teams and people every day so I very well understand what the meaning of customer care is.I specially come to this branch because I know every time I will be treated with same customer service.