Best Dining Chairs In Boston Near Me

Stephen Muccini: Beautiful furniture but way over priced...I guess if you have tons of money this is the place for you...

Jakub Rodzik: Isabella was super friendly and helpful!

Janis Ian: We found Lekker by accident, searching for a new kitchen table and chairs. Our needs were pretty specific, especially when it came to size and color. We found a table we loved, and four chairs. Having just had a truly miserable experience ordering on line from a restaurant delivery aggregator, we were quite nervous about spending so much money with a place we didn't know. Looking at their online reviews reassured us and we spoke with them by phone as well; knowing they had a brick and mortar store was even more reassuring.The table is almost exactly what we expected; it's actually better made than the description would have had us believe. The chairs are hugely more beautiful than the photos, too. Dimensions were accurate, and the people who delivered with white glove service were polite, thorough, and on time.We did have confusion with the actual delivery company, over the course of several weeks and numerous calls and emails - but within an hour of notifying Lekker, they'd responded to us, and they continued to over-see everything until we were finished. And much to our surprise, they also refunded a portion of the delivery cost for our time and trouble!Based on my personal experience, I would recommend them without hesitation as of this date. Great customer service, no false advertising, on time delivery and better (the chairs were supposed to take 6-8 weeks and were here in half that time and less.) Very impressive.

Michael Meucci: Shopping at Lekker is always a treat. Their space is light and airy, filled with beautiful modern furniture and housewares. The team members are so friendly and helpful.

Sara M. Watson: Lekker has been helpful, even when I was trying to process a moving insurance damage claim. Now that I'm ready to buy a replacement cover for my beloved BENSEN couch, Taylor was friendly, helpful, knowledgable and helped me get a great deal with the custom upholstery sale going on. Despite COVID challenges, I felt well taken care of and enjoyed my experience working with Taylor today. Thank you!

Cory Mcmahon: I have bought a variety of pieces from Lekker Home and I have no regrets at all. Prices are reasonably good. The staff are very knowledgeable of what they are selling, they make sure you get the best deal. I always get an awesome deal every time. If you are looking for excellent and quality furniture, Lekker Home is your place.

Wendy T: Lekker is very supportive and helpful and always wants to be certain you are having the best experience! They believe in their products and stand by what they sell! The quality is wonderful!!

Honghong Zhao: happy nice people

Paul Freedman: I love the furniture and accessories at Lecker Home. I have total confidence in their products and have bought many items there. They have top quality furniture at a reasonable price and they also have a knowledgeable and helpful staff.

Emanuele Blicchi: Wide selection of home goods

sam bowden: Great place for all your home furnishings, decorative accessories and entertaining needs.

Seth McIntire: Editted review: Lekker home followed up with my issues and refunded any fees associated with the return. That was a great gesture, so I have modified the review to a four star instead of a two.

Elva Vasquez: Nice place to shop if money is not the limit factor. They are really helpful and they carry the best office chairs: Herman Miller.

creepiled: Love this store , beautiful gifts , i would love to have my house with everything from there . Nothing is expensive if you have money !!!

caitlin: Love all the beautiful modern but well made things here. You can tell everything has been individually selected for the store. Expensive but worth it. A great place to buy a gift for someone or collect for your home. If I had a larger budget, I'd fill my apartment and kitchen with these beautiful things. The people that work here are super nice even if you are only taking a look!

Sam Tackeff: If your wallet is full, I highly advise a trip to Lekker to empty it. Gorgeous homeware, mostly modern. They also have some pretty great hostess gifts in the $25-$50 range.

Harry DiLeo: Do not buy from West Elm, they lost my furniture and its been over a week and they don't have any resolution and just tell me to wait until they find it.....Terrible customer service. Do yourself a favor and buy elsewhere

Adriana Solorzano: I love the customer service from the manager at legacy.

Brianna Alleyne: poor customer service. no one greets you, the employees just stare at you as they walk by you. I ended up ordering online.

Svitlana Galat: Ordered a bed in March, waited for three month to get a broken one, waited for another three months for a replacement to find out that it was also broken. Returned the bed in October, still waiting for my money back.

Sean Pulsfort: We ordered a couch 3 months ago. There was no indication that it was back ordered when we placed the order. THEN, they have the nerve to put the couch on sale (For cheaper than we paid) while we sit (not on our new couch) and wait for this couch to arrive. My wife calls 2 months in, and they say it will be delivered within a few days AT THE LATEST. We call the store and they say that is impossible because they only get delivers on Monday. SMH. Just want my couch...

Pamela: Customer service is really bad never thought it’s true until I experienced it. We ordered curtains rod online to pick up in store but the color from the one we got it doesn’t look like in the online picture so we called and tried to ask for exchange to different color in same style but Staff put an replacement order with the same color one and not even ask us or confirm us or anything she just said back I put an order it will ship to store. We told her that we didn’t ask you to put the same order but seem like she doesn’t care and said” nothing else she can do because it’s already ordered and can not be canceled we have to call customer service to cancel.”We called customer service but he said nothing else he can do. We have to wait a month when replacement come then we call to cancel and get refund after. This is all the staff fault by putting an order and never ask or confirm with us. Even the manager not even have a word sorry or apologize.

Marvin Becerra: The staff is super knowledgeable and efficient. Highly recommend!

Yang Xie: Received a defective coffee table and it takes forever to get the replacement. Terrible shopping experience with Westelm.

Qiwei Wang: Worst delivery experience we’ve ever had

Dani DeGennaro: Horrible customer service almost every time. I asked a man a question and he really and truly told me, in a real snotty tone of voice, "I have no idea" and walked away. They must be desperate to hire being short staffed and it shows. I was going to make a big purchase, I left.

Susan Kim: WORST CUSTOMER SERVICE EVER. I've been a loyal west elm customer for the past five years. Most recently, I purchased a defective couch and was informed via customer service that I will be getting a refund on the couch. TWO MONTHS later, after numerous email and phone correspondences reassuring me that I will be getting a refund, I was informed that instead of the promised refund, that I would be getting a merchandise credit. I would like to hold west elm accountable for not keeping their promise. I have written evidence of west elm promising me over and over again a refund being issued within 5-7 business days. I would wait the full 5-7 business days and inquire about the refund, and they would cite a reason why the refund was not issued (various issues on their end). TWO MONTHS later, they say that they cannot issue me a refund (AFTER I've already purchased another couch from a different company) and that they will give me merchandise credit. it is incredibly disappointing that this is how they treat their customers. I have heard horror stories before but never thought that this could happen to me. I am a fool to have thought that I would be an exception.

Crew Fitzpatrick: I bought my couch online after trying some out in person almost 2 months ago with the assistance of Jenna at the Fenway location, and I couldn’t be happier! I received it in 3 days and the quality is amazing! 5/5 Highly recommend!

Genevieve E: Huge shout out to Michael at West Elm Fenway. He spent more than an hour with me talking over design choices and my purchases when I didn't even have an appointment. I am in love with all the pieces I bought! He was super helpful in explaining the rewards program, delivery, fabric durability, and anything I asked him for!

Jusny Mackenson Louis-Jean: From a quick stop, I’ll say they have plenty of good stuff to sell in there. Will definitely come back with my wife.

Nolla H.: HORRIBLE !! Save your time and money don't go to West Elm. We ordered some items and it took months to arrive and finally these arrived defective. Not to mention the unjustified interest fees charged. To get a refund/replacement of defective items it would take another 4-6 months because they do lack time management and professionalism. Worst experience, worst delivery and worst management dealing with customers!

Zoe Yin: We ordered online the Ida King bed in early June and was given est. delivery in September; we patiently waited until early August and received no update, so I called customer service, was told the bed should arrive in America delivery center by Aug-20th, and I waited unti the 20th called customer service again, still no update AT ALL!!!. Just "backorder" same status since day 1. I cancelled the order and wasted over 2mo waiting for this bed. that's all.

Yolanda Li: The most terrible experience to order from west elm. I ordered a bed and a couch 4 months ago, suddenly received an email that my order was cancelled after a month. Then I need to order again and pay another delivery cost. The couch scheduled to deliver after 4 months. On the day of delivery. The delivery guy called me and then disappeared. I waited for 4 hours and called customer services. They keep diverting the line to another person. No action. My couch has not delivered and i paid 4000 dollar on it. I don’t suggest anyone ordered fron this furniture store. Bad service.

Vikky Mooney: Quite good fittings, there are very interesting things that will fit into the interior in an interesting way.

Khuong Nguyen: Beautiful furniture!

Claire Liang: We purchased furniture from this store and we found that our shipping address is wrong when we were in the store. And we told the associate to change it; we were in the store waiting for the associate to change the address on the phone for about 20 minutes. Then she told us it's good to go. When I got home and received the confirmation email, the address is still wrong; then I called their customer service to make the change, the customer service person said it's all set. About one week later I got the shipping email, the address is still wrong! And I had to call them again which is so annoying!

Cary Lynch: Linda Taylor was outstanding. Her assistance and recommendations were were above and beyond. We were fortunate to have her.

Al Falcone: Linda Taylor and Anne Bugatch were most helpful in explaining the choices of sofas, the fabrics, the sizes, and most importantly the availability. We were able to get our sofa delivered within a week....unheard of in these times. A great experience,.

Nancy Waggner: It was a pleasure shopping at the Arlington Street Circle Furniture. I went in once just to look, and they were super helpful, making suggestions (I had pictures of the room I was working on). About a week later I went back to make my decisions and they remembered everything! Very pleasant and professional.

Jennifer Courtner: Linda at Circle furniture is amazing and so knowledgable of all the different types of sofas and fabrics they carry. We loved our experience!

Patricia Rogers: The designers at Circle Furniture were very helpful in making my selections, with no pressure. I then had second thoughts about my order and went back to make some changes and again they were helpful with design ideas. I would highly recommend Circle!

Extra Packaging: Bought a new recliner. Ask for Sydney.

Julia Halevy: After looking everywhere else,l prime after time, we come back to buy at Circle Furniture. Great quality and lovely sales experience. Never pressured. We've bought many items over the years, and everything we've purchased continues to look and function like new.

Lillian Hallberg: Sydney was extremely helpful. She listened to our needs and offered alternatives. She was never pushy, always helpful. Once home, we heard from her the next day in terms of pricing out our options. She was honest in terms of an expected delivery range. We highly recommend Circle Furniture not only for the excellent products they have, but also because of the excellent service. If all the staff at Circle are as knowledgeable, helpful and considerate as Sydney, we have no hesitation in giving the store a 5 star rating.

Tamsen Webster: Friendly, knowledgeable staff with a wonderful willingness to help you find exactly what you're looking for.

Linda Begen: Linda at the Boston store helped me with a custom table. She was extremely helpful in gathering information and in a timely way. We won't receive it for quite a while, but the purchase experience was wonderful!

Jill LiPing: We have purchased several natural Cherry wood furniture from Circle over the past few years, and my family really appreciated their high quality furniture, They are beautiful, elegant, and well-built furniture. We visited and called different Circle locations around the Boston area, and have been very impressed with their friendly and superb service.

Diane Roseman: James gave us some great ideas and was super helpful.

Barb Fortier: Great service, great products and ease of purchasing and delivery! Have been buying at Circle Furniture for 20 Years and we always come back!

Laura Boyd: I am a designer (new to the area) and Circle Furniture (Linda and James) could not have been friendlier, more responsive or easier to work with when I contacted them for a few client orders. They carry reputable brands and have been wonderful to work with - especially when trying to get set up in a new area. I look forward to working with them more in the future!

Emily Paul: Anne B. is so great - wonderful eye and has the best interests of her customer in mind at all times!

Elizabeth Rockwell: Circle Furniture has beautiful furniture! The selection of styles is extensive! They do custom work or you can buy off the floor. The sales associates are outstanding and James, Ann and Linda are skilled in design and will help you create a beautiful look in your home. Circle Furniture is fantastic for those customers who don’t like shopping online and their showroom on Stuart Street has loads of fabrics you can look at to create the perfect look for your couch, chair, and pillows. It’s great to shop local and you will not be disappointed if you shop at Circle Furniture!

Bryan Eric Simmons: We had a great experience at Circle furniture with James who is willing to go beyond the transaction and actually participate in an authentic way as we made some important last minute decisions about details of our purchase in the context of some design goals that we had for our home. Very helpful, efficient and invested.

Tiffany Kocher: Anne was so helpful in helping my find an Ekornes chair for my office. She was aware of how each chair affected the position of my neck and head, and helped me consider the colors and decor of my office when I was deciding on colors. Will definitely be back to Circle Furniture for their fantastic and eclectic selection as well as charitable contributions!

Meredith Anderson: I only but a new couch about every 20 years or so, so choosing a new one was a big deal for me! James looked at the pictures and measurements I took of my living room and helped me pick out a great sectional. It was just delivered and I am very happy with it! It is super comfy and fits perfectly in my small space.I have also bought other items at this store that I am very happy with. Their products are great quality and their service is great!

ellen konsevick: Anne helped me With all the information I needed to make a good choice. She found ways to give me everything I wanted and to make it more affordable. She was pleasant I enjoyed her company the store was beautiful I will definitely go back there again.

Susanna Leberman: I went in to see the sofa I had been very interested in and the two sales associates never greeted me. Considering the amount of time I spent in the store sitting on the sofa, trying it out…it just felt weird and awkward that they never even acknowledged me. It was disappointing to be wanting to visit an actual store and then to be treated so rudely. Beautiful furniture but underwhelming, uninterested staff.

JP Clark: Amazing furniture based on just the window display always magnificent

Simon Watts: Amazing. The most beautiful examples of an eclectic range of furniture I have ever seen. I would have happily bought 90% of the pieces in there. The staff were welcoming and extremely helpful. I spent a whole hour in the store just browsing. Walked away having fallen in love with a living room lamp and an incredible rotating coffee table. Yes -- the furniture is expensive, but design at its zenith is worth every dollar. And honestly, the floor sample pricing makes most everything in there a really great deal. Go with an open mind and remember... quality remains long after the price has been forgotten. You only have to buy it once!

U-roy Agboli: I was blown away their furniture. I'mSure they're one of the best in Boston. The chairs super-nice and value for your money

Dianis Osorio: Love it !!

V M: Love this place. I ordered an Alex studio sofa, ottoman, and Margaux side chair. The sofa is the *most* comfortable I have ever sat in. I love all 3 items and will definitely be a repeat customer. MG+BW has so many of choices of fabric. I probably spent 3 hours just looking at fabrics. But, I was never rushed. And I felt welcome here.From the first time I walked in the door and was kindly greeted by David to the day my last item was delivered, it was a good experience. I recommend MG+BW to anyone wanting beautiful, comfortable furniture and a positive shopping experience.

Charles Grandlin: Do not believe these Google reviews. They are posted by "local guides" which google rewards. They have not purchased anything here. They see themselves as "influencers". That said, the store is beautiful and the customer service is good in the Boston store, but these local guides haven't bought anyhting in there.

Maylee Austin: Excellent customer service!

Em Hooper: Friendly, helpful staff.

Tijuana Oiler: I did a lot of research on sofas. This is the best one I've ever had. It really is the foam quality, first place I've found which is transparent about their specs. Once you go 3lb foam, you don't go back. Highly recommend and delivered well ahead of schedule. Love the styles too.

Judy Sinsheimer: Thaddeus is without a doubt the hardest working human being I have ever met. Not only was he super helpful in the showroom, but he literally one handed ( he has a broken arm) delivered, walked up three flights of stairs, unwrapped and placed my new rugs and furniture. He is always pleasant and a joy to be around. I LOVE my purchases. I will be dropping by the showroom to say hi, and check out the new fall line.

Eterne H: I had the good fortune to work with Thadeus at MItchell Gold's Columbus Avenue location in Boston. Now only did he help me, he went way above and beyond customer service by making calls on my behalf, troubleshooting the problem, and just going the extra mile. It is rare to have that level of customer service today.Mitchell Gold backs up what they do and what they sell. You will not be disappointed.

Neathery Brenzel: Christian took wonderful care of me. Ut was a great experience.

David Casey: Yesterday I ran the Boston Marathon. While waiting for my family after finishing I was soaking wet & freezing and so happen to be standing in the doorway of your store. To my amazement a representative of the store invited me to come in. Here I am dripping wet standing in what certainly is one of the most luxurious furniture stores in Boston. After reading the story of Mitchell & Bob I am no longer surprised by this gesture. Thank you for taking in this wet ‘stray’ puppy :)

Emil Inoa: High end furniture, nicely arranged store.

N Pham: Among all the departments, their delivery department needs to improve. I'd compare their service quality is comparable to Bob's Furniture, far less impressive than Jordan's Furniture.

Melinda W: MG+BW was that rare experience in furniture shopping where I was listened to, consulted with and given suggestions that made sense. I worked with Christian Heath and I can't say enough about his decorating and people skills. He was there when I needed him, unlike many experiences where you get sales people hovering and pressuring you to make a decision to buy something and telling you how fabulous everything is. Christian was the consummate professional and I ended up buying a sofa, coffee table and rug. This was a big deal since I had been looking for quite a long time for just the correct pieces. MG+BW has come a long way in their designs and their sales approach is impeccable. If you go, ask for Christian. I also must comment on the store manager - Sarah. She too is wonderful and was an immense help as well.

pavan pabla: when you need furnicher they have them

Mark Sabalauskas: Wonderful contemporary furniture.

Nhon Ma: So glad that we have a BO concept in Boston.We love everything about it: the design, the quality of products and service. Definitely one of my favorite furniture company.

Dan S: Fair products and service. Quality doesn’t seem long lasting.

Nicolantonio Ranieri: This store literally has everything I want to furnish my apt! Great experience- work with Tarin, he’s awesome 👏

K H: Looking around BoConcept was a thoroughly enjoyable experience! My friend and I had never heard of BoConcept before, but we were drawn inside by the elegant forms and high craftsmanship of their products. We were greeted by Tarin, who was very warm and welcoming, and shared with us many details of the company's background and its structure, which excited us as design students. The space is very cozy, and serves as an excellent model of how BoConcept works to elevate any environment. One of my highlights from my afternoon!

Darlene Robertson: Great store! Love the furniture! Tarin was a terrific sales rep who went over all options. And the delivery crew were very professional. We will be back for future furniture needs!

Heather Kanser: It has been an absolute pleasure working with Gaya from the Newbury BoConcept store. From just a little input from us (including a floor plan) she was able to design our new living room and dining room all without requiring any commitment from us. It is rare to find someone so helpful and detail oriented that doesn’t put pressure on you. She completed the first pass of the design very quickly (within days) and presented it to us in the store where we could see the objects, materials and design presentation. We had asked her to pull us out of our color comfort zone and she did… she put together a design around a beautiful mustard colored couch. But when she saw our hesitation on going with a bold color (we are your typical grey and neutral boring people even though we want to be bold design people) she went back to designing and offered us a new presentation. This required her to change the colors of all objects. She didn’t mind this at all and prioritized our happiness.We are incredibly analytical people that do not make decisions quickly. Given this, we have gone in the store several times and just sat on the couch for 30+ minutes to make sure it was comfortable. Every worker that we have met in both the Newbury store and the Cambridge store have been incredibly nice and made us feel welcome and comfortable while we were testing the products. We even had our shoes off and were lying down on the couch and one of the owners (Louis) came over and asked us if he could get us some water. Louis as well as all the other employees always offer to help us if we are in the store and Gaya isn’t working. They appear to support one another very well.We hadn’t felt comfortable going ahead with any purchase given our condo is getting built and we wanted to double check the dimensions and see how the color scheme would work. Gaya offered to come with us to do this. She carried two big tote bags of large fabric swatches all while wearing the required construction hat and vest… what a trooper. But she knew this was what we needed to feel comfortable.I would highly recommend working with Gaya as well as the Newbury BoConcept store. She is incredibly hard working and detail oriented while not putting pressure on the customer. Additionally, she repeatedly goes the extra mile either by redesigning or going onsite or putting together the necessary pdfs, screenshots and documents. What more could you ask for? Additionally, the store is beautiful and well designed and Louis is incredibly knowledgeable and supportive of his staff.

Mike and Gloria Cody: It’s been an awesome experience working with Tarin and the manager at Bo Concepts in Boston. We had a tough time deciding on the right size for our sofa. Tarin came out to our house for a second opinion and then really had some great ideas for a table to match! I will never hesitate to go back for all of our furniture needs. This team really works for you. Looking forward to our new sofa and table delivery!

Jan Chow: Great experience- cool store! Welcome addition to Boston! My interior designer came to my loft, spent hours listening to me (lol;) and really thought through my needs before I ever bought a thing. Ended up doing my living area & looks amazing. Thanks Taryn!

Dan Fun: What a great surprise in Back Bay! Awesome Scandinavian home design and REAL designers to help with layout, content, everything! My Designer was Tarin- he was amazing. I never even thought about some of the layouts and ideas he came up with. My loft looks incredible. Long story short, A+! So happy to finally see here in Boston!

Vanessa Larsh: Tarin Patrick was an absolute joy, a professional recommended by an industry friend. We travel and decorate extensively for our own clients. His keen eye and focused staging skills are well customized to each project we bring to him. He truly knows how to match BoConcept's quality with sophisticated taste and needs.

Wissam Jawhari: High quality danish furniture design!

Janice Johnson: Great customer service staff attentive to customer needs and willing to help with your every need

jasper ament: Takes 30 minutes to check out every time. Staff everywhere and only one person working the register

christine ament: Long lines and incompetent staff. Be prepared to wait 30 minutes to check out.

Rola Sam: Crate and Barrel we're incredibly impressed with their products everything very organized and High quality and good price (champagne glasses and a cake plate). Would recommend to anyone looking to buy kitchenware!

Jingle Huang: Helpful service for order pickup. Now, they just need more Crate and Barrel locations in Boston. This one is a schlep.

qq cc: Very bad and disgusting experience. The sales persons in this place are so rude and unprofessional. An aged sales lady with weird sound said the spoons were commonly used in the western and not in the eastern, so maybe we shouldn't buy them. We feel very offended and not be respected. What do you think we should in the eastern? A fork for the soup? So rude and disgusting! The store should feel shamed to have so unprofessional speech!

Chuck N.: Purchased 2 dressers and 2 end tables. The initial delivery took over 6 months. We rejected both dressers for damage and really bad workmanship. C&B refunded us for the delivery charge. Another 2 dressers were delivered. We rejected 1 of the 2. C&B then charged us again for delivery and we are waiting another month for a 5th dresser to be delivered. We'll see how this goes. The long delivery times, I can understand. Poor quality control and customer service, I don't.

Applicant Inquiry: Beware of their bs return policy on cookware. Basically if you bought and used an item and are unsatisfied of it, you're outta luck. I was told by the manager who according to crate and barrel policy, denied my return - simply because they cannot resell the item if it is used. Ok then, so don't resell it and send it back to the warehouse or something! Or what happens when someone needs to return something for unforeseen reasons but cannot because they already used it? Also, nowhere in the store or website does it indicate you cannot return used items. Of course I had to go outta my way to contact support to have my refund granted to me. Never conducting business with crate n barrel ever again!

Peter Fahey: Great store but nothing we wanted

tanuja agarwal: Always find superb things at crate and barrel. Love the store

Nicholas Franco: Nice store with good products and excellent service!

L Thomas: Friendly and helpful

TSM: Great place to while away hours. Always pleasant.

Peter Storm: Much smaller than the one on newberry street. Selection is relatively poor.

David Saakyan: Absolutely terrible service at this Crate and Barrel location. Don't expect your pick-up order to be ready the day they promise and definitely don't expect them to be respectful when you contact them about it.

Madelyn Wheeler: I placed an online order for curbside pickup at this store for one item. Terrible experience. I followed the website directions for curbside completely. Even gave a 30 minute arrival warning. After parking I pressed “I’ve arrived” and gave my spot number and car description. Nothing happened. It says to call if not attended to after 3 minutes, I waited 10 minutes (trying to be understanding) and called the store. A very rude employee answered and asked if I selected I’ve arrived, I said yes. Then he said someone would come out or I could push the button (whatever that means) and he hung up on me. I waited another 15 minutes. Nothing. Called back and spoke with a woman who was kind and helped me. Finally was given my order after waiting 30 minutes for curbside pickup with my 2 year old in the car. Will not be shopping here again.

E K: This store is very nicely decorated but it is relatively small. If you are looking for kitchen or dining items, it is great. However, it has a very limited number of C&B furnitures.

Nina Evans: This is the worst Crate & Barrel I have ever shopped. Generally I love Crate & Barrel but staffs at this specific location is terrible! Only one cashier was open at 3:00 pm in the afternoon the day before Thanksgiving, and I was charged extra than the actual price on the price tag( it was a regular price item, nothing should be complicated). So I went back to the store, people were lining up at the cashier, and finally when my turn, the guy told me he will be right with me, then he disappeared about 5 minutes, another guy showed up, no greetings, no apologies, checked on the computer, printed out a receipt, handed to me. That's it!!! Yes, he did refund me the extra charge, but the entire shopping experience was totally unpleasant!!!

Lola Lopez: I ordered a gift from a gift registry back in June. The item was on backorder until this past week. My credit was charged multiple times for the same item. I call to request an explanation and was hung up on by multiple individuals. I then call my credit card company and after begging for someone to help me they did. We called together and again were received by multiple unprofessional individuals. The last individual placed us on another hold and disconnected the line. My credit card company was applauded by the lack of information Crate and Barrel provided and the lack of professionalism. I had to lock my credit card to ensure further transactions weren't placed. I strongly encourage you to support any local business before trying your luck with this company.

Sean R: Small

Barry Ader: Top notch from start to finish. Friendly and knowledgable sales staff was able to guide us to the perfect set of counter stools for our home. Customer service was also excellent when we needed to make an addition. Finally Delivery was on time and courteous. Highly recommend!

Michael Mozill: Maggie is a wonderful salesperson. She helped us through the entire process. She made sure our measurements were correct (they weren't!!) to make sure we'd be happy with our decision (we are!!). She is kind, caring, and only concerned about customer satisfaction.Thank you, Maggie, for a great sales experience!

Elizabeth Perkins: Great staff and fantastic selection. Thank you for helping us find some great stools :) Will definitely shop here again!

Tim Zeising: Fantastic experience. I needed a couple of bar stools for our home bar - I first tried to buy some from Amazon that broke within the first week of putting them together. Realized I needed something with better quality (tip: a metal frame rather than wood screwed together!) and Chair Fair was the only place around that had a large selection of these.They have an incredible selection of bar and counter stools, which they can customize in different ways (fabrics, metal colors, adding armrests, etc), and they encourage you to sit in all of them to find what you like.Equally as important - the people there are fantastic. The owner Barry helped us around, answering questions while NOT being pushy at all. He is a very honest guy. He was upfront about why certain stools cost more. When we were debating between two different styles, one being almost double the price, he gently reminded us that we should only go with the more expensive one if we really like it that much more. We were also debating between how many to get, and he reminded us we could always order the lesser amount first, and then order another after they arrive if we still feel that we need it.I didn't catch the name of the other salesperson but she had the same honesty, was not pushy at all, and even helped us pick out colors that would match our bar. Both great people.If you're looking for bar or counter stools, I highly recommend you take a trip here. I'm confident the quality of the stools is going to far surpass the ones you have to put together yourself, and the service is second to none.

Deb Cullen: Great staff, explained everything

Frank Silva: Nice selection of chairs, but pricy.

Gene Porzio: Family atmosphere

Valerie Farretta: Just picked up my counter stools and they are beautiful! The whole process was wondwerful. Jeff was the best at helping mr pick them out. They came in sooner than expected. Great experience. Shop local.

Jennifer Baker: I love my new custom chairs and table. Beautiful quality and reasonable prices. Pieces came in earlier then expected and delivered next day.WOW!!!Jeff did a great job answering my many questions and helpingMe choose my forever table and chairsThank you

aj drisi: Updating my last review after finally receiving our chairs after a 6 month wait (not custom, standard dining room chairs). We now see they are poor quality, unsanded and rough wood in some spots. And one chair is already loose and creaky. IMO this place is much worse than a big chain store. Poor customer service, ridiculous wait time and average quality.

Heather Fink: I wish i knew about this store earlier, my friend told me about it after I complained about the lack of options in all the furniture stores I went to and time I spent looking online at Wayfair. The staff is extremely knowledgeable and the options are both customizable and competitively priced (our chairs were about $450 each and come with a 10 year warranty). There are about 50 or so stools for you to sit in and test out, and what I appreciated the most is that my salesperson (Jeff) showed me the top 5 best sellers for comfort rather than having to sit in all of them. Sure enough the ones he suggested were by far the most comfortable. My husband loves to cook and I need an island chair that i can sit in to keep him company. Very few stores these days have full back chairs for you to sit in and actually be comfortable.Another thing I appreciated is that when ordering custom, we could get backless stools to match. We needed 3 full back chairs and 2 backless chairs in the same color scheme. If you order on a place like Wayfair, they often sell them in sets of 2.Honestly, it is impossible to buy a chair if you haven't sat in them. Save yourself the hassle of running to a million stores and shop here. I wouldn't say all the chairs have the flashiest designs, but they are built to last and come in any color and metal/wood you could want.Looking forward to our delivery in April. Hoping I will get the same amazing treatment that I did while I was in the store today on delivery. They also have a loaner program if you need something while you wait for your furniture to arrive. Thanks again for your help.

Brenda Demers: Barry the owner and Scott were fabulous and took great care of us. I made the mistake of calling the owner Barry...Brett.Happy Holidays to all at Chair Fair!

Frances Gantley: Great experience at Chair Fair. Great customer service all around. When I purchased the chairs it was explained to me that do to issues beyond their control, it would take 12 weeks to get our stools. At exactly 12 weeks they did come in. I appreciated knowing this upfront and they were 100% correct. I picked up the stools myself and the staff was great loading them in my car. I would definitely recommend Chair Fair for their great staff.

Angie Rubino: This review is a bit overdue. I should’ve definitely written this after the second time my delivery was pushed to a TBD date. See the dining set on the attached photo? My husband and I bought this on December LAST year. Today, over 9 months later, we still have not received it or a concrete timing for when we are going to get it. Their customer service has been horrendous. We have had to call EVERY time to see if they can tell us when we’re getting our furniture. We were supposed to receive it in April, then June, then August. It’s now September and we haven’t heard back. The only way for us to hear an update is if we call and ask for the status of our order. Every time we call they have some excuse. Yes, we know the furniture industry has never seen a supply chain issue of this magnitude before. What I don’t understand is why that would stop this store from being proactive and having the decency to call to explain the delay. How is this acceptable?The customer service is non existent here. My husband called almost a month ago and he was told the owner, Barry, would call us back. He wasn’t available then because he doesn’t work on the weekends. We’re still waiting. This is delay #4!! If we’re not getting our set this month, we will need to get our money back! Needless to say, NO, I won’t buy anything else from this store and I do NOT recommend this store to friends, family or anyone who’s planning on purchasing furniture!

Corey Merchant: Rude staff....

AJ TEST: Terrible. These people are liars with terrible customer service. We ordered chairs March 3, 2022 and now August we have no chairs. No one has updated us, they just take your deposit and leave you hanging. We specifically asked “Are there going to be long delays?” They assured us no delays, 12 maybe 15 weeks and it is now over 20 weeks.Order is under my partner's name. OK how about you look up all customers who have been waiting more than 4 months and give them an update.

Scott Murphy: Excellent experience great price huge selection great sale on now 18% off everything tell Scott I said hello

Jeff Heaton: Great selection and even better customer service. Jeff the sales person and the manager or owner that also helped out were very knowledgeable and super friendly. They also give you loaners if you want ! What a great place , can’t recommend more highly. Looking forward to the new island stools!!

Peter Fahey: We needed new countertop stoles great selection at a reasonable price