Best Assisted Living Facility Cambridge Near Me

Graham Giese: Having now been living at Neville Place for 6 months, my wife and I want to thank all our friends here - staff, management and residents alike - with whom we share our pleasant home.

Art Az: Rosemary has made a wonderful, remarkable adjustment to living at Neville. The staff has taken extra effort to get to know her better and to make her feel comfortable in her new home. Rosemary has a deep love for children and animals - and very much enjoys their visits. Her talent for art has been unearthed, And she often talks about visits with her friends. All of this adds up to a healthy and happy experience for herlArthur Aznavorian

JAN SHAFER: My mother has been living at Neville for four months and already has made so many new friends! The staff are excellent and do everything they can to make my mother comfortable. My mother loves the food, declaring it to be both healthy and delicious. Our family is delighted my mother is so happy at Neville Place!

Lanna Krik: Father was here for a month or so back in 2018, it was great for recovery. Customer service needs to be better though especially for elder adults. Treat everyone who walks in like it’s your family member or find a new job……

RM Cerv: This is a lovely assisted living community in a historic old building. They have assisted living and memory care run by Senior Living Services.

Martha Williams: We have had a great experience with Neville Place. My dad has been a resident of the Compass memory support wing in November 2019, and my mom moved into a traditional apartment in April 2021. I have found the staff at every level to be caring and responsive. The food is good and the facilities are very nice. I am so appreciative of the quality of life that Neville makes possible for my parents.

Vanessa Vasquez: I am extremely appalled by the choice of staff at this facility. One of the staff posted a video via social media having a grand old time smoking marijuana before her shift. The women continued to record herself intoxicated trying to help a resident get off of her hospital bed, ALL OF THIS IS BEING RECORDED ON SOCIAL MEDIA BY THE WAY! She seemed to be way more interested in recording the resident struggling to get out of bed then doing her job and helping the resident! What happen to patient privacy? Pictures of this women are posted all over the internet not quiet sure how she landed a position with this facility but that behavior should not be tolerated in this environment. How will any family feel comfortable leaving there loved ones with weed smoking CNA's that record themselves on the job! I feel so bad for the resident in the video. Unbelievable !

Patrick Dignan: My mother moved into Neville Place in December of 2015, and lived there until her passing in May, 2018. The staff there are excellent. They treated my mother with love and respect, and are an open book. She was engaged daily, cared for, unafraid, and very comfortable. I do not hesitate to recommend Neville Place Assisted Living.

Anthony Lamacchia: My family's experience with Neville in 2017 for the care of my grandparents was absolutely wonderful. They truly care about their patients and treat them like they are family. From the time my grandparents arrived at Neville to when they past on, I saw the quality of care such a high level, even higher than I hoped for. I strongly and wholeheartedly recommend Neville to anyone needing mursing care for a family member.

Robert Close: A beautiful building and location, right on the nature reserve section of Fresh Pond. Definitely a high-quality establishment.

Kent Herbert: My mother has had the great fortune to have resided at The Cambridge Homes for the past 7 years. She and we, her family, have felt so deeply grateful this has been her home these many years. Mom has been so comfortable and at peace in her lovely apartment, as well as in the beautiful Home itself, surrounded by the most exemplary staff.The care she has received has been extraordinary! In the course of these 7 years, her care requirements have changed with the natural progression of age. The Cambridge homes has made seamless changes to accommodate her needs, personally, smoothly and with the utmost loving concern.I live far away, but have been able to visit Mom many times over the years, Staying as a guest in The Cambridge Homes. I feel almost like a family member there! Everyone welcomes me as such! This opportunity has given me a bird's eye view of what the foundation of The Cambridge Homes is built upon and how it operates. One can easily notice that it is a wonderful place to work because the entire staff, in every position from administration, CNAs , reception, cooks,, servers, housekeeping, maintenance and so on, appears to love their job! I feel that the foundation and operation of The Cambridge Homes is built upon genuine warmth, love, concern, and willingness to do everything in their power for their beloved residents.Gratefully submitted byNancy Green Herbert

Nancy Werlin: My uncle, age 90, has been living at The Cambridge Homes for more than a year, and it has made an amazing positive difference in his life. He speaks highly of everyone who works there, feels that it's very well run, and praises the food. Their programs go far beyond the usual bingo and games, and include lectures and concerts. Previously, he was at a different assisted living which he very much disliked, so he has something to compare it to -- and so do I. I couldn't recommend this place more highly.

Cornell Bentley: The staff here really care about the patients, even more so than their own families. These employees sacrifice their time away from home working doubles, triples, etc. whatever they have to do so that the patients are cared for and provided with respect. They all deserve RAISES!!!!!!

Jim Andrews: They mistreat elderly patients.

Kayla Tracey: Very clean facility and friendly, attentive staff!!

caroline loiacono: The Neville center is by far one of the best nursing homes in the boston area! My grandmother has stayed at many facilities that were dirty, understaffed, and unsafe. We haven’t seen any of these issues the past few months she’s been at Neville. The rooms and common areas are kept clean, the staff are beyond friendly and care so much for the community members. Would definitely recommend to anyone looking for a safe, trustworthy facility for their loved ones.

Miguel Encarnacion: One of the nicest looking nursing homes I have ever seen. It is so modern and new not like the other nursing centers I toured. I would actually live here.

Lex Jacobs: This is a horrible place in my opinion. Please do not send any of your loved ones here. Tonight a woman was screaming for help and three nurses refused to listen to help her. This may be something the woman does but it does NOT give them the right to ignore her! I unfortunately had to say something to them so the poor woman could get some help.It’s scary to think your loved ones are being treated this way.

Edward Mcdermott: My mom was sent to Neville from MGH, she arrived with COVID and they were aware? they put her in a regular room (not COVID) TV didn't work, my mom has a bladder problem and can't get out of bed yet,so she pushed her nurse button and took a while,and finally a nurse or aid came in and after asking for help was YELLED AT! The next day mom was put in a COVID room,and again No TV (nobody had a remote??) I was on the next flight from Florida that night,so once again my mom needs help with going to the bathroom and slow response her diaper was full and half off, because of this she now has a UTI, I witnessed staff on cell phones a LOT, I called cooperate#978-372-4004Steve, and heard my concerns (I called the lead nurse and social worker at 9am,and finally at noonish Steve called me back with the lead nurse and social worker on 3way call and was assured that things would be better? They weren't, also food is under par, no toast for bkst or bread with dinner, some things on the meal ticket don't even arrive,also cold meatloaf?no potatoes on plate etc etc,I have not received any calls to see how things are,no empathy just drain the system for$$$$, My best visits were in the day (April)at front desk is a PURE ANGLE, SO please reconsider sending a Loved one to Neville I doubt this will even get posted, so find a better place,it says 5stars, I believe they monitor the negative post's,as it seems that there aren't any??

Leo: If you really do care about your family member do not bring them here, very dirty , feces on the floor in the rooms. Debris on the floor. These people DO NOT respond to rooms when you press the button. 80+ degree rooms, no air circulation. I really looks like a corrections facility. This is all first floor, I don't even want to imagine what the other floors look like.

Valerie Vancura: Wonderful facility and amazing staff!

Allen Whitaker: I was a Rehab. patient at Neville from late July to late August 2020 following Rotator Cuff Surgery. I've had CP since birth so I really needed to learn how to walk safely following the surgery. The staff were exceptional, compassionate and professional for my entire stay. My stay was during height of COVID during a very hot Summer. Although the staff had to wear full face and body coverings to prevent spread and I never got COVID, the staff were always kind patient and so helpful! I miss Marissa, Nichole and all the PT's, OT's, Nurses and Aides who helped me get better and taught me so many good ways of coping. I walk with walkers now, but I'm back home and safe thanks so much to Neville! Thank You all! Allen Whitaker.

Joan Aragones: On our second day visit the toilet was dirty. The room has not been cleaned so we cleaned it. They put a diaper on him which he did not need. The staff is not friendly and they don’t treat the elderly right.

Ivette garcia: This PLACE IS OPEN 24 Hours and No One Ever Answers

Thomas Litrenta: After surgery, I have been to the Neville Center on 3 occasions in the past 2 years. All stays were for moderate orthopedic issues. It is always difficult for a patient to remain in a rehab center for 24 hours a day. You are largely confined to your bed or chair all day. Believe me it is no fun!!The staff at Neville Center was very aware of this fact and they ALL went out of their way to make my stay as comfortable as possible. I have stayed sat 2 other rehab centers where the staff often became threatening and aggressive!The medical care at Neville is excellent. They may have saved my life. One of the nurses noticed that an infection developed after back surgery. They took a picture sent it to my surgeon who rushed me back to the operating room for more surgery. I was then released back to Neville where I was administered many days of IV treatment.The physical and occupational therapists were top quality and very caring. I was given 2 hours a day of PERSONALIZED physical therapy. At another institution I was given 1 hour of GROUP PT. Since there were 8 patients in a group that amounted to about 6 minutes of SIMPLE PT. That rehab center falsely advertised each patient got 3 hours of personal PT a day.Finally the patients at Neville are NOT ALARMED to their bed. They are free to use an assistive device to navigate especially in their room. This alarming of beds is a abusive practice. Studies have shown that fall rates and injuries are NOT reduced whenever bed alarms are used. Only patient comfort is severely compromised.Furthermore you can be sure that some staff member will be greatly offended if your alarm goes off. At a different facility one staff member threatened to tie me to the bed. I had waited 35 minutes for her to take me to the bathroom and finally had to get up on my own. I had no choice at that point.If you are choosing a rehab center ask them "DO YOU ALARM THE BEDS?" If the answer is yes, hang up immediately and choice another rehab location. It will save you a GREAT DEAL of unpleasantness. Don't believe when they say the ALARMS are for your benefit. They are totally for staff convenience and power.I think Neville Canter was an excellent choice for me and I would go there again for more rehab anytime.

muriel dyas: my stay here has been atrocious. No routine in medication distribution, most staff unengaging. little rehab time...food horrible and never get what you order. Never again

Pamela Dixon: This place is horrible along with the staff. The abuse and neglect my mother endure was unbelievable. I left several messages with directors regarding meetings, nothing. I hope no one else received abuse my mother went through with staff.

Margaret Demopoulos: This is a nursing home, not a rehab. Please don’t be misled like I was.

Maureen Celli: My family and I can not rave enough about the Neville Nursing Home in Cambridge. This is the 3rd nursing home our mother has been moved to and Neville is the BEST! Our mothers health has improved, her physical strength is better, her happiness, and the smiles, laughter and communication conveys joy. A big difference since she has been at Neville. As her children, we now enjoy visiting her because we see a new Mom. Thank you to the staff, the attention and the care. Neville Center delivers just what our mother needs.

Janet Ferreira: Worst care ever for someone that is there for pt. 15 minutes of pt daily? Try reaching someone to talk to for information,impossible! Try getting a nurse,impossible! Try getting a doctor never gonna happen. Do not have a loved one go there. Just today I have been trying to speak with someone,anyone since 3:00 someone did call me back at 3:56 but still no answers,she is the nursing director and can’t get thru to them? She did finally get thru to them and called me back at 4:45,which I’m grateful for, but I don’t understand why nobody picks up the phone there.

Kevin Bucelewicz: Great place! Friendly attentive staff! It's comforting to know my Mother is being taken care in such a clean, comfortable and compassionate environment! Thank you! Crystal is Amazing!!!

Laurie D'Errico: The staff at Neville was professional, knowledgeable and caring during my short term rehab stay, I would highly recommend the Neville Center at Fresh Pond

Paul Batista: Not a very attentive place for those that need care.

Heather Limerick: I pray that this place gets the much needed help it needs. Best way to describe this facility is “Hell hole”. Care was non existent. It is so very sad our loved one did not get the care and attention he needed to recover.

Jean Remy: Nice place to work,and excellent place to bring your loves one,if someone is looking for good quality care with experience well trained staffs.

Nick PapaK: One of the top nursing/rehab facilities the area

Maureen: Mistreatment, neglect/abuse. Hardly nobody but clinical (ot/pt) speaks english. Nursing and aids don't understand english (or pretend not to). Had to ask for scheduled meds. Old beds and rusted wheelchairs with electrical tape wrapped around the brake. With slippers on (sneakers were in wardrobe) used no safety foot pedals on the rusted wheelchair when transported for a outside drs appt. Dementia (male) patients wonder around the rehab and entered my mothers private room several times scaring her. And the food sucks. Over all don't go here if you want standard care. If you say your concerns to administration (Social worker) they give you attitude. Poor excuse for a rehab. Medicare and DPH, should investigate this place!

Michael GC: My 89 year old great grandmother was a patient there after being hospitalized for a fall. She was doing great beforehand. Didnt need a cane, nothing. She was walking great, just some balance issues which caused the fall. While a patient there, she got very depressed and said that they didn’t treat her right. I felt so bad. And after returning home, she quickly went down hill. Her health decreased fast, and her walking ability was saddening. She went from a cane, then a walker in 2 months. My great grandmother was never the same after being in Sancta Maria

A.David Wunsch: I tried to reach a patient on the telephone. I phoned Sancta Mariaon Sunday May 30 at 5 45. There was no one to answer the phone at their switchboard. I kept getting a message " that mailbox is full. "

Shani I: I’m only giving one star because you can’t give zero. I really don’t understand how you all are still open & receiving funding. My grandmother had bruises on her that she didn’t have before coming to this “home”. I don’t understand how she became severely dehydrated while in this place’s “care”. If you’re considering putting your loved ones in this home, don’t. They might not come out alive, unfortunately my grandmother didn’t.

Michael Krasnow: Excellent and caring staff. They were always attentive and kind to our Mom.PT was done well with very limiting circumstances. Thank you for making a difficult situation easier.

Lorraine Davis: This place is worse than hell. My mom was released 4 days ago. Short staffed is an understatement. The staff they had didn't know what the hell they were doing so, they did nothing. They released her when they decided there was nothing else they could do for her. She had just had a pacemaker implanted and most of the time waited until most of the day was gone before they took her vitals. Her heart rate kept dropping and they kept telling her it was too slow. Whenever she called for help no one came. We were terrified the whole time she was there. They were supposed to help her build up enough strength to go home. They walked her out to the hall 2 times period in a whole week. She could have died there.The food isn't good enough for rats. She won't be back.

Susan He: very bad , rude,mistreatment, ignore patients, mismanagement

S: Great staff

Cheesus Chrust: I'm not sure about the 1 star reviews here but I have a loved one in there now and I have no complaints... People who complain are generally the ones cause the initial problem and then are vocal about it..

Domenic Cianciarulo: Absolute hell-hole. How they can claim to care, and hold onto the facade of some kind of Christian caring is amazing to me. My father was there for three days. He was totally ignored for three days. Staffing was well below required levels, and the few who were there spoke very little English. I managed to find one nurse in the entire building on a Sunday, and she looked totally shell-shocked. I wouldn't send my worst enemy there. They specialize in nothing but mistreatment. And rude? I have never been spoken too like that in my life!

Yuki Soto: This place is a hell hole. There's a few gems here and there, but the majority of the staff treat patients and family like cattle. Super rude. The fifth floor is especially bad. DO NOT leave your loved ones here under any circumstances.

Arlene Mcdonald: This is a horror show !!there cruel and abusive. That place should be shut down. They steal from the residents and abuse the most nurses who work in nursing homes are drunks or druggies past or present or they would be in hospitals so take it from there

Jeason Georges: Very bad place

C O Voccio: This place is very hit or miss. One floor may have good staff another won't. The last time my dad was there is was so bad. Mismanagement, mistreatment. We had a family member go there every day to monitor what was happening. I would never let him be in there again

David Robinson: Excellent location and top notch care. Highly recommended for anyone seeking a supportive living environment for anyone seeking a senior community in the Brookline area.

Norma Rusch: I selected Chestnut Park primarily for one reason: the staff. They are kind, thoughtful, attentive, helpful, patient, cheerful, and observant. I visit my mother every day and have zero complaints. She adjusted beautifully to living in their memory unit. The apartments and hallways have large windows which help to make all bright and feel more like home. Cleanliness is excellent and the food is quite good too. I was reticent to move my mother to an assisted living, but it was necessary. I did so as soon as we both had our Covid vaccines. I feel that this has been a very good move for her. Again, the reason for this is the quality of the staff. It is the personal care and genuine interest in the well being of each resident that makes it feel like home. Plus I can bring my dog to visit and that always puts a smile on mom's face.

Kimberly Ong: Finding a new home for my grandma was a really difficult choice. Chesnut Park proved to be a great one. My grandma and my family and I had a positive experience there. The staff is friendly, positive, encouraging and patient with visitors and residents. I couldn't believe how calm they stayed with my grandma and her fellow residents, despite some difficult tasks and moods. She was greeted by name constantly as she moved down the halls, which I know meant a lot to her. They were responsive and respectful of my families requests and needs for my gram. They work hard to provide appropriate activity for the residents, keeping them moving and socializing to the best of their abilities. Whenever I visited I had to hunt her down! I might find her at: the afternoon movie, a discussion group, music therapy, snack time, sitting outside or getting her nails done.Then, even at the end when my gram passed, the staff was SO lovely. The managers met us at the door, expressed condolences, offering hugs and kind words. They had cleaned her room up, carefully arranged her so she looked as though she was sleeping peacefully (sounds weird but in the moment but that means a lot) and put out extra tissues, water, and chairs. They even asked if there was any staff she would've wanted to attend the services. It was such a touching gesture, for some who would otherwise not have many at a service I'm sure it would be especially meaningful. Overall, Chesnut Park provided a great experience for us during a difficult time, thank you.

Corrie Hermans-Webster: CPCC offers a great place for those in need of assisted or independent living. There are a wide variety of activities occupying the day and frequently performers from the outside come in to share their gifts.

Olayinka Shittu: Nice place to relax with your family and friends.

elizabeth boodhan: It's a very warm and inviting place for seniors

Esdras Joseph: don't like