Best Exercise Equipment Store Cambridge Near Me

Amar Mishra: Top Fitness store in Natick is one of the best stores for fitness equipment. And the best part is the staff there. The manager Patrick is a great guy and his customer service skills are awesome! He is not just looking to make a sale, he wants the customers to have the right equipment and makes an effort to ensure that they do. He helped me try different types of equipment and different brands for each type. I never felt any pressure to make any decision in a rush or to make a purchase. Patrick spent a lot of time researching specs for each equipment and shared the details and the differences with me. He provided his unbiased advice about the benefits and pricing along the way which helped me a lot to make a decision. I wish I could rate the store and Patrick more than 5 stars and I highly recommend him. His customer service skills are top notch!

Meredith Gerson Levine: I had a great experience here working with Patrick. He was so helpful, informed, and patient in helping me pick out a treadmill and made sure I was happy with my choice. Excellent customer service, good pricing, and quick delivery! I will definitely come back here for my next equipment purchase.

diana mccarthy: I purchased a treadmill at Top Fitness, which did not actually have the added components and specialty features specified by the manufacturer. Patrick worked endlessly, above and beyond any expectations to find a solution and work out any technicalities that even Precor could not figure out. I really appreciate all the effort he put in, and I feel he went above and beyond to make sure his customers were satisfied. Thank you!

Niko P: I was looking for a specific piece of equipment for my home gym and after looking at so many places and dealing with nonsense from other fitness supply stores I found exactly what i was looking for here at this store.David and Anthony were very helpful and knowledgeable and helped me with the entire process.I will definitely be back here to shop for more fitness equipment if i need anything.Thank you!!!

M: I would highly recommend this store to purchase a recumbent to bicycle. They had an affordable high quality adjustable model that I couldn’t find anywhere else. Delivery was fast. There was a slight issue with my order and they went above and beyond to accommodate- Patrick and Dave provided great customer service.

lois mizzi: Great service and delivery!

Amy Rogers: Patrick helped us plan out our gym area! He was great to work with and an excellent communicator!

Dena Paolino: Excellent selection of equipment and prices were more than reasonable. Mike and the rest of the crew were great to work with!

Ed Robbins: I was looking for a particular leg press machine to pick up locally. Reached out to them and it was available. I gave a time as to when I could pick it up and it was ready for me when I arrived, and they loaded it on my truck. Couldn’t be happier with the service and experience.

Amir Zamani: Great consumer experience! Thank you!

Jo-Ann Perkins: Michael helped me choose the right recumbent bike for myself. His knowledge of the equipment was excellent! Thank you

Hendrik Kits van Heyningen: Great experience at Top Fitness - the store has an excellent showroom enabling me to try out a few treadmills, and Mike was very responsive and professional responding to my inquiries!

Nick h: I do not recommend this store. Really bad experience with Patrick and staff. Priced way to high to.

Robert Groth: Great store with everything available. Very knowledgeable personnel to help with all questions.

A E: Top Fitness in Natick provided the absolute best experience I've ever had with a fitness equipment store. The GM Joe and manager Patrick were wonderful to deal with...honest, fair and responsive. The brands they sell are the best and their prices are competitive. They have most everything in stock so you don't have to wait. I would 110% recommend this store to anyone who wants top quality fitness equipment.

Alexandre de Gunzburg: The guys were awesome and super helpful. Top fitness has great equipment and will do whatever they can to make sure you’re 100% satisfied.Thank you guys!

Jacob Levin: Mike and Pat are fantastic, highly recommend!

Max Perkins: Staff were great showing me their inventory and asking about my needs. I worked with Pat who immediately took me to what I was looking for. They made sure I had the best experience possible. I will definitely be going back for other products.

Ben Kahrl: Great staff, very helpful. Easy, not pushy. Informed and helpful.

Marilyn Shesko: Wide variety of equipment available. Salesman was very knowledgeable and helpful. He carefully listened to what I was looking for. He showed me various options and explained the differences. He demonstrated the use of the ones I was most interested in and then coached me through trying them out. Delivery times were available in less than a week. Delivery and assembly crew were very professional. The delivery and removal of my old equipment went quickly and smoothly. They tested the equipment and gave me a short tutorial on its use. They removed all the packaging material. Before leaving they made sure the machine was positioned exactly where I wanted it. Very satisfied with both the store and the delivery service.

Isadora Chiribi: We had an amazing experience with Alvaro. He was knowledgeable about all of the equipment. There was absolutely no sales pressure, only straightforward information. He made the process less daunting as there is so much to choose from. He didn’t sway us into purchasing any which one, by providing us with exactly what we needed to know, the decision became easy.

Mark Urman: Great experience!

Rick Belejack: We ordered some home gym equipment through salesman Al Zuniga. When assembled at our home, the external vendor shipment from CA was missing a critical part. Al went out of his way to work with the vendor to get the correct part delivered and to reschedule its installation. Excellent customer service!

Catharine Coleman: Exceptional product knowledge. Friendly service and competitive pricing. They are also the only store that has stairmill machines on the floor to try!

Alexa Moore: Knowledgeable and helpful staff. I appreciated the prompt, low pressure follow up to inquiries.

MortalGamer 2007: Very knowledgeable, no pushy at all, they guide you without pushing you not make a decision,

Fiona Andrewes: I bought my treadmill on line. Within 2 weeks a delivery date was set up. They were professional, courteous employees from the salesman in the store to the guys putting my machine together. I was very impressed, highly recommend them

Kyle Sandrock: After being told the item was in stock and waiting three weeks to schedule delivery I was told it would be a month and a half before I am able to schedule delivery. This was a very self-serving lie to tell during the sales process as I had explained I was looking for an store with the item in stock.

Mindy Blatchford: excellent customer service very helpful sales person

blaise couvertier: KnowledgeableHelpfulEasyThank you Al

christopher keeter: Person was not pleasant , not sure why . Can't call directly to store ..

steve ismintsev: Liars, horrible. just call center, no online sales person. Try to order online, impossible.

Randy Poitras: High end fitness equipment and fair pricing. Zero COVID gouging!

David Schumacher: Bad experience. They were happy to take my $2,500, but it is 6 weeks later, my equipment delivery was canceled, and no one will call me back and explain when I can expect delivery. I'm contemplating going to the Better Business Bureau and the Attorney General's Office.

Christopher M: The store is clean and the help is good but apparently Gym Source doesn't allow for phone calls to exact stores? I.E. I called multiple numbers trying to contact a store and they all route to a main line and you can't contact a specific store? I called 5 numbers and all routed to a main area and I was told "stores don't have phones." Wild model

Karen McKechnie: Review for Gymsource as a company; not this specific location. We purchased a $3500 elliptical in 2004. We are moving and contacted Gymsource for help in getting the elliptical ready for the move (they had done this on our move to MA seven years ago). I was told that they will not touch a machine that is over 10 years old. Very disappointing service.

roe currard: This place is ok

Frank Wang: I initially thought shopping for gym equipments during the pandemic is not going to be easy due to the lack of stock, long wait time, etc. But Eric from sales and James from delivery really made the whole process a lot easier and faster. Thanks to them, I now have enough equpiments at home for my workout. Greatly recommend this store!

Jose Jr.: I usually dont write bad reviews its rare, but i was unsatisfied with the customer service and attentiveness..i felt as if the sales person didn't want to sell me any products there. Or offer me alternatives..right when i walked in i felt like he wanted me out..no idea why..i know the place was selling out of things...but how about some hospitality? Not too much to ask for..I am a very easy going guy. For someone to rub me the wrong way it takes a lot..maybe the guy was having a stressful day..no idea..never going in there again..plus its overly priced and the equipment didnt look that great. I ended up getting all my stuff on amazon..hassle free. And cheaper. !!

Travis Henry: Very helpful

Tyler Saxe: Always has what I need, effective longstanding outdoor supply.

Oscar Morales: Hilton's Tent City has great customer support and quick shipping service. I had a wrong item shipped to me and emailed them and with no hassle they shipped me the correct item in no time! I would buy again from them.

Lily Harris: Love this local gear shop, the staff were honest and friendly in helping me find what I needed :)

Sean S.: Oh how I miss Hilton Tent City when they were in Boston and provided good value for the money. Regardless of inflation the prices they charge for men’s winter costs are ridiculous! I’ll stick with LL Bean.

Audiobooks Fun for Kids Playing Learning English: best of the best of the best... old schol. on the old schol...............kind of cool on the renovation NORTH STATION store..!! awesome sale.. can not wait til the LOUNGE is open

Nick Leheny: They had a hard to find item I was looking for. I called to make sure they had it, and then bought it on their website. They shipped it out promptly and it arrived early in perfect condition.

Daniel Place: Great locally owned outdoors shop. Friendly and knowledgeable staff, and a pretty good selection considering the size of the store and the location in downtown Cambridge.They have just about everything you could need for an outdoor adventure: tents, backpacks, clothing, footwear, cookware, knives, and other outdoor gear you'd need at the campsite or on the trail. They have a great staff, and they'll certainly help make your next outdoor adventure a success!

Katie G: Stopped by for the first time to grab a random collection of items for a backpacking trip, was not disappointed!!! Great recommendations, great brands, and super convenient being in Central. Will definitely be coming back for all outdoor gear!

Kenneth Mui (K): Tent City is truly the best hidden jewel when it comes down to traveling/hiking, camping gear. It was a lot bigger back in Boston, but I’m so happy they decided to open their doors in Cambridge! I’ve bought countless jackets, tents, camping gear, backpacks, gloves and accessories for myself and my family. I’ve always found what I needed when gearing up for treks in the white mountains or vacationing in other countries. It’s truly your old mom and pop store with lots of knowledgeable sales associates. I love Tent City for its brands, products, value, selection and prefer it over REI, EMS, Bob Store..ect.

Jenna Sunshine: LOVE THIS PLACE! Tons of great gear for everything from hiking & camping to fishing and bird watching. They have a little bit of everything! Backpacks of all sizes for hiking or day-to-day, hiking boots, sandals & shoes, sleeping bags & sleeping pads, clothes, outerwear, tents, hammocks, water bottles, camelbacks & water bladders, binoculars, knives, stoves, and all the assorted technical gear you can think of. If you need anything for hiking, backpacking, camping, fishing, etc this is the place to go! Support a small, local independently-owned business instead of Amazon or a large chain store.

lian duan: Very enthusiastic merchants, very cheap prices, very pleasant shopping experience, will definitely come back again.

Alex Schab: Amazing store with great prices.

Erik Eklund: This place always has something you want. It's the best place to find high quality outdoor and camping gear.

Nathan Elchert: I placed an order for sale-priced cold-weather gear on their website, which qualified for free two-day shipping. A week later the package had not arrived. I emailed and received no response. I called and was told that my order had been automatically cancelled due to “a red flag.” (I had received no notification of the cancellation whatever.) I said I still wished to order the items and asked how to go about this. I was told to reorder the items in two orders rather than one, to reduce the total costs and avoid another red flag. I set about doing this but found that the sale pricing was no longer available on three of four items. I called to ask about the pricing and was told that the pricing I had received the first time was wrong due to a pricing glitch on their end, that they would not sell me the items at that price, and that they wouldn’t ship to me anyway, since packages are often stolen in my area. (I guess my area is NYC — they won’t ship to NYC?) This was a frustrating waste of time and I still don’t have the cold-weather gear I need for an upcoming trip.

Calvin Harjono: I don’t think I’ve ever written a Google review but felt a need to do so in this given the absolutely terrible experience at had in this shop. I should first mention that I’m a huge advocate for local businesses but in no way is it acceptable for customers to be yelled at and run out of your store for wanting to try on a jacket. That’s not a business, that’s a sham.I came in to browse around, as I had passed by many times and been attracted to the variety of backpacks. While there I saw they had a jacket I was interested in and I had asked if I could try it on (it apparently was not in the showroom). The gentlemen at the register, who I can only presume as the owner considering that his customer service was absolute in no way someone you would want to hire to run your shop, immediately gave me a keen look of suspicion. To which I tried to dispelled with “it’s okay if you don’t, I just want to try it on to see if it’s right for me.”He abruptly says “SO YOU WANT TO TRY IT ON AND BUY IT SOMEWHERE ELSE?!?” I was stunned. In this awkward position, I gave him the benefit of the doubt and said “it’s okay, don’t want to trouble you, don’t worry about.” I had thought he was joking, but he wasn’t. Moreover, he had the audacity to say “Yeah, I won’t worry about it.” I couldn’t help but feel so uncomfortable I hastily walked out.People looking to shop here, I can only advise that you take my experience for whatever it’s worth. I moved 3 blocks away from this store and had all the intentions of supporting a local business. I am mortified with the experience, perhaps he was having a bad day? I can only guess, but I hope for future customers he surely has less of them.

Michael Meyer: Not much selection and very limited inventory in site. Check their website before visiting site. Think small business not large business like REI or LL Bean. Sales people seem depressed and exhausted.

Greg S: Fantastic little store. A nice selection of knives, camping gear, and general active-people stuff.Staff seemed nice and made good recommendations when I asked about shoes. Prices are reasonable. I’ll definitely be going back.

Gani Ecoresort: Baik pelayanan nya. Barang banyak berbagai merek besar. Lengkap lah

Mr Shannon Joslin: Great store great service better than 4.5

A. F.: Wide selection of gear with budget level up to Arc’teryx. Love that they stock Mystery Ranch packs.

akhil prasad: Great service!! Friendly staff

Camilo233: Hoy compramos nuestras bicicletas allá, la de mi esposa y la mía, el servicio fue muy bueno y la atención también, ahora esperaremos a esta semana que nos hagan la entrega 👍🏻🚴🏻‍♂️

Alec Waddelow: Solid experience today. Had tubeless installed within 45 mins of arriving at the store. Knowledge mechanic helped answer unrelated questions. Will be coming back for future maintenance work.

Hunter Biliouris: Robbie and the team were extremely helpful getting me setup with a new road bike and gear to get rolling! Very happy with the overall experience!

Alan Alves: 110% Support from Erick and Robbie. (sorry if name spelling it wrong)I went in to buy a new bike. My problem was I was riding a frame too large for my height. Robbie helped me find the perfect bike, explained eevvvvvverything about the bike and answered my questions. Didn't once offer to sell me the bike, just gave me a quote. Which in turn I felt comfortable and made a purchase the very next day. Erick helped me with all questions I had after the bike was assembled and talked to me all about maintenance I needed to be aware of. Great staff. Good looking store, organized and clean.I didn't see anything I disliked.

Spanish Pulga: Clean, professional and courteous staff.

Mark Godek: Staff was super helpful with my bike fit.

Sean Moran: Super friendly and helpful service

Sam Oates: Excellent and friendly service

Maria Voloh: The absolute best shopping experience I’ve had. I was looking for a bike that was fast and light, with manual groupset but with an integrated cockpit and Trek Cambridge had the right bike for me. They even accepted a return on a trek bike I purchased elsewhere and credited the full amount towards the new bike. Will 100% be back and recommend them to all my rider friends.

Amanda Rychel: Excellent service department. Fair pricing, quality work, fast turnaround. They will work on any bike - non-Trek and cargo bike friendly.

Drew Zuik: I am a huge fan of the products and the service that I have received at the Trek store location in Cambridge Alewife brook Pkwy. Zack has been truly great when going over what is needed and what not. All of the staff there has been really nice to be honest, I just happen to interact with him on an extensive level because of going over the needs of my bike etc. I have no need to look in any other direction for my biking needs. Thank you much everyone!!

Teddy Svoronos: Incredibly friendly and welcoming, excellent service. I look forward to every time I need to go here!

Tom Judge: Great customer service!!

JOAQUIM DEARAUJO: I have never encountered a more helpful bicycle service department and one so generous with their time. The service technician was willing to perform work on my bike while I waited and spent at least 30 minutes on that work all for NO CHARGE, and they did so on my non-Trek bike!!!

Mark McClary: Had a problem with my rear shock on my 2020 Trek Rail 7 @ 9000 miles, they got a rebuild kit and had me back on the road to continue my quest.

Jackson Vara: Trek Cambridge rocks! One of the best experiences I have ever had at a bike shop. Eric and Addison were extremely helpful and went above and beyond to help me get the parts that I need. 5 stars!

Aaron Diaz: The customer service and service team at Trek Cambridge has been patient, polite, and informative with me. I purchased my bike new In another state before moving here. I now see that my bike was likely not properly assembled. The team at Trek Cambridge has nonetheless helped every step of the way from minor adjustments to honoring warranty. Extremely thankful to be this close to a great and supportive staff. Shout out to Zack and the service team!

Larry Kim: helped my boys get their first bicycles. made adjustments to the training wheels and seats and everything else.

Kayleigh McCabe: Everyone who works at Trek in Cambridge is so kind and knowledgeable!

Molly Pratt: Service in the shoe section was very poor. If there is no way for customers to grab sizes then there should be more than one person to help.

T R: This location is my favorite it’s always organized and has lots in stock. Staff is always kind and helpful. My family and I enjoy this store.

Sonya Owens: Awful customer service.....on the phone for 20mins because they said it's that busy. Get to store and there are lots of workers aimlessly walking around passing the buck they will find someone. Awful just Awful and it's not even crowded.

Eazy: Place is an absolute dump

Jason c: store Always tries to close earlier about 8:48pm ish then whats told on google and website. Just was too pleasant when you drive 1hr to get here. Also the manager's there are very unprofessional!! Be aware, I would think cooperate should look into who they hire as head manager's. Trying to give my honest opinion as I don't often write reviews ! Thanks and will never recommend this location!

Samir Sell: Melhor loja de esportes.

John G: So this guy Nolan was so so helpful! He actually went to the back inventory to find me exactly what I was looking for. Wow! This place I awesome they always have what I need and people like Nolan really make things super easy

Alfred Anzalone: , store is closed at 8:40PM. Unfortunately can’t give a good store rating if I can’t shop at the store when they’re supposed to be open.

Waldo Emerson: The managers were rude and the store was a mess. I couldn’t get one person to help me

Ryan Couture: Lied about hours made me spend a 50$ on uber. Dotn trust these people!

Miranda Pearce: I had low expectations when I first went there because it seems like a big chain, but the staff were knowledgeable and helpful and I was totally won over. They were sort of under staffed, but that is common right now.

Walter Stred: Very well stocked store, and the employees are very knowledgeable and helpful.

Michael Bessler: Great people make this store so good

Barry Lee: Awesome selection and very organized.Prices are not always the lowest but convenience is probably the reason for that.

Mark J: Pretty good sporting goods retailer. Wish they put prices directly on the merchandise. There is often confusion because items can be stocked in the wrong shelf location where prices are displayed. That's my only complaint.Staff is courteous and helpful.

MA Rahman: it’s a lot of pretty inner things that seem to see it is Very beautiful

Rich Marino (Rich): Nice selection of saltwater and freshwater fishing tackle & accessories. Be prepared to spend some time here compared to Walmart. Definitely has some premium offerings versus cheap grade only. By the time you shop online and pay for the shipping you might as well just go in-store. Convenience and in-store see-it-in-person shopping at old site of the Meadow Glen Mall in Medford. Bought some nice Blue Label Seaguar 30 lb fluorocarbon leader. Happy.

Tom Demeo: Had to return sneakers very quick and efficiently

saheli das: Do not waste your time going here. They don’t have anything you’d be interested in and the store is really understaffed. It felt like they were doing me a big favour when I asked them for literally anything.

Morgan Bertram: Staff was helpful stock was limited and to much space was used on strictly men's equipment