Best Hospital Cambridge Near Me

Rita flores da silva leite: Thank you for the excellent care I received today from Beth Murray, Dr.Mularella's assistant. Very attentive, loving and patient. Thank you very much for your attention and care.

Kristina G: I think I'd rather suffer in pain with whatever illness or injury I have going forward rather than put myself through the misery of dealing with CHA - between scheduling appointments, not getting extremely useful or timely care (average late time for doctors via telehealth & in person appointments is 20-30 minutes), getting overcharged for the care I'm getting, and then having the billing department hang up on me midway through trying to dispute charges. Too many headaches throughout the entire process that deter me from every wanting to see a doctor.

oscar funez: Cuidado al ir a este hospital no se los recomiendo para nada. Aquí no les atienden a los pacientes solo dicen es infección nada más cuando el paciente se está muriendo de dolor solo les dan aspirina para el dolor. No les hacen exámenes de sangre ni de orina nada. Cómo que los doctores son estudiantes aún. Creo que el hospital de Cambridge es de estudiantes haciendo la práctica

Fawaz Alhenaki: The garage was completely full and I was late to my appointment because of that.

paula miranda: Every time I go to this hospital I am very well received. My two children were born in this hospital and I am very grateful for the care everyone always takes with me and my family. Earlier this week I had surgery with Dr Davina Franco, I have no words to thank how well I was treated by everyone from the reception team, the gynecology team, the anesthesia team, the nursing team, the translator Isabel who helped me and made me comfortable and everyone who somehow contributed to making me feel good. Certainly a work of excellence. Thank you all so much.

Charlotte T: I was in the behavioural united and omg I’d pay literal money to say hi to the staff again my therapist up there was Courtney love you babe my favourite staff was tiara literally bestie 10/10 loved it there

Rigoberto Valdon: Nos atendieron super bien muchas gracias por sus servicios consejos Dios los bendiga las hemfermeras traductores doctores y servicios de comida Moy amables todos 🙏🙏🙏🙏

Renan Miranda: Great place, great Doctors and nurses, great staff.Every time we needed, they were able to treat us.My family and I are grateful to be treated here,Thank you.

Pauline Kearney: Avoid this hospital

Manu P: This review is for my Primary Care Physician Dr. Ambika Srivastava. I've been seeing her for a few years now and she's literally the best doctor ever. I'm always impressed with her diagnosis. She's also patient and kind.

pearl roses: I have come into this hospital. See my doctor. Few times I have seen him . I have brain cancer and many symptoms. When asked by the person about your meds .etc . I’m answering her questions . I read notes you have in me stating I complain about all my symptoms. Cancer . Then don’t ask .me . Seeing the notes . I’m complaining find that the front desk when calling are rude as well .before calling too . I say I have trouble hearing speaking. I was asking to speak to the woman who just called me to confirm my appointment saying I get only 15 min my appointment . I can’t be rushed .trying to talk doesn’t know who had called me no notes tells him iwho called me .I explained why I needed to speak with that same person who called me twice this week telling me to reschedule I’m coming in tomorrow. 15 min appointment my doctor. It’s why they wanted to reschedule me .To give me more tKnowing my situation. Hearing issues . I tell them . Why not reschedule someone else !! I was there already!!! Told them prior to cominhwhen I say no it’s no I made it clear . No resident!!! Doctor only . not to speak loud talk slowly and not rush me . I can get loud I can’t hear myself talk .I been laughed at .not funny. And By that resident.when seen .last time a month ago .I believe it longer .my memory off . The doc I see was not available. So I made appointment to see his colleague. I made it clear I can’t do resident. Then see the doctor. Due to my speech . . To much on me . Repeat myself. I can’t keep on repeating myself. It’s why so long this . My situation. I left crying. Exhausted . And panic anxiety not being told over n over . I explain when making appointment. Front desk rude . Who answers . No help when j asked . I need to talk to the person who called z why no notes in there who called me . it’s not all brain cancer. I hurt myself walking . Falls .stop askingAbout my cancer. To tell me in the notes I complain about my alimenta . I was asked . And I’m trying to explain again . As I do making the appointment what to please do . Not talk fast loud . Give me time . Last appointment didn’t listen . Put in notes or no INE read them .Touching my feet with a pin resident did . I have no feeling. Loss of sensation.they know tgst .been like tgst .feet . Loss of senses injury have falls . Twisted my ankle . Severe blk blue . Swelled . Ankle blk blue got . She comes back . With the doctor by that time long wait .knowing he never saw my mris he didn’t see my mri s . Read look my notes from test . I gave him . The doctor never checked my toes or looked at me on the computer. Write ing I asked as he was getting up walking What about my toes . Never touched me at all .or look at me turns around .Tells me leave them alone your toes . .asked me did I have a stroke talking face went sideways. He seen . Pressure talking I have .The resident did not see it because wasn’t like that as I was seen Talking does it . walked out both . I can’t hear .Talk slow I tell them front desk tell doctor. Put in your notes . Tell doctor not come in fast . My vision .I call saying it got worse need was called just now early. I get a call to reschedule because can only give me 15 min . Call me last min 2 days prior reschedule with somebody else my toes were never I was checked last appointment.!!! and I got worse big holes on the side inflamed. Grown effected other toe hole . Wrong notes hace on me ..resident laughed too . .when I said it’s not what I told you when I said .They never communicated . Telling me I need phscial therapy .on something I have something growing. Resident I’m not a guiña pig . I say no resident is no !Stress can cause me a severe seizure. I left crying frustrated laugh at was .Not checked resident. . Reschedule some one else !! checked gave me resident to much on me . When I say no is nolast appointment. For nothing.resident!I’m worse . My hands off writing long messages huI’m tired of repeating myself .So tomorrow will have a 15 min appointment.I won’t get the answers . Do I come in told I have to see another patient now

Anthony Puzyn: This is the healthcare you get when you vote for socialists. In this country we went from the best to worst in about a decades time. Now get your cookie cutter treatment with no individual care assessment. Wait 6 month or a year for an appointment. Be shuffled to the back of the line because of your skin color in the name of equity!Force people to wear useless masks that literally stop nothing. Nurses use shaming language due to vaccine status. All care & common sense is gone, the first priority is political correctness not your health.

Jarrod Pappalardo: From the staff to security to the nurses and Doctors this place is very well run.

Xiomara Melara: Called to make an appointment the the lady that i got transferred to was very rude, i get that maybe she couldn’t help but she could’ve at least be nicer, it really doesn’t take much to be nice!!

Harshali P: I've been with CHA for a while now and I have mostly always had a warm and welcoming experience, both at the main hospital and at the Windsor Street Primary Care clinic.I had surgery at the CHA hospital yesterday and I was apprehensive and anxious as it was my first surgery ever. I could not have had a better experience.Although I had to wait a little bit at the third floor surgical office, after I was taken in, it was a smooth and safe experience.The nurses were super kind, caring and sweet to me. Shout out to all the nurses - Janice, Dana, Germaine and some more whose names I don't remember, who took great care of me and made me feel looked after. The anesthesiologists Dr Kimberly and another one whose name I can't remember unfortunately were both very calm and sweet. They came and said hi, explained everything and did their best to calm my nerves.A special shout out to Dr. Tyler, an obgyn who was meant to assist in my surgery. He noticed my hesitation when he introduced himself and probed me further. Upon hearing that I prefer female doctors and providers due to trauma, he ensured me that it is my right to ask for what makes me comfortable. Went ahead to say thank you for letting him know. He then made sure to talk to my doctor Dr Beatty about this so that I could feel safe.Thank you to Dr Catherine Beatty as well as her entire staff and every single person who attended to me yesterday. It made my first surgical experience less scary and for that I'm grateful.

Tio James Noc: Nice people

Jamie Jendrzin: So far I haven't had any issues worth remembering from starting to go here in 2018 to now. I know everyone's experiences are different, but so far I didn't mind every time

Sr. Helena Burns, fsp: I'm not someone who complains unless it's REALLY bad. In August 2022, a young intern was given what seemed like complete authority over my perfectly healthy elderly half-sister who was sent by her nursing home for a psych exam (depression). She spent hours and hours in ER before getting a room. She then tested positive for Covid in the hospital & died 2 weeks later. I complained to the good doctors about her (there were good docs & good nurses), but she remained assigned to my sister. I think she wrote her off & did a "death protocol" on her (I wasn't told all the meds they were giving her, even when I asked for a list). My sister was very spry & would try to go to the bathroom herself (not allowed! even with my help)--everything was: bedpan, lay in bed and languish, get pneumonia. The 1st thing they did was stop giving her all her regular old ppl meds. When my elderly mum goes to her great hospital (Mt Auburn in Cambridge), the 1st thing they do is make sure she gets her regular meds. I was told "we're thinking long term, not short term with your sister." (What the heck does that mean?) As the days dragged on, I was told "you just want her to be comfortable, right?" I said, "No, I want her to get well & go home." It was truly awful and I feel so guilty to this day that I didn't drag her out of there when I still could. The young intern (& another doc that seemed to be "in collusion" with her) was cold as ice toward both myself & my sister (even when my sister was so sweet, joking, thanking & complimenting them). I forgive them because I'm a Christian (& so was my sister)--but this disgraceful kind of "treatment" has to stop.

Izzy Maxwell: Came in seeking help with mental health. Was traumatized by the staff then forcibly hospitalized. This is not what care looks like.

Kristen Cutone: This is supposed to ba an urgent care / emergency hospital I checked in at 2:30 got called for X-ray at 6pm and NOW still waiting at 8:00pm for a radiologist to come tell me the X-ray results this hospital literally makesu wait like a Hurd if animals in a rm of pl coughing up Lunda during covid and RSV season for 6-8 even 10 hours hoping plp will just leave and go to another emergency rm and that’s wuts happening the only reason there no longer is 35 people (I counted) is not Bcuz of medical help but Bcuz the people have left for other ER’s I have recorded and questioned pretty much ALL SINCE I HAVE ARIVED AND WILL BE DOCUMENTING THIS FOR IG, YouTube and local news

James U: The providers I saw at Mt Auburn were all great. The billing office here, though is a total nightmare and why I will avoid this place from now on. I have had two separate issues, including one related to how a visit was coded that I went back and forth with the billing office about for 9 months. Part of the problem is that the people you talk to on the phone are not the people who actually review the coding issues, so I have never been able to get a clear answer about why my coding issue was not being resolved. Last I heard, my bill was being sent back to be reviewed by the coding people yet again, and I was told not to pay the bill in the meantime. Then today I got a letter from a collections agency for the bill, which to my knowledge was still under review! I’m so frustrated by this whole thing, I'll probably pay the bill which wasn’t that much anyway just so that I don’t have to deal with this hospital's billing office ever again.

Aly Eve Remmos: I've had both good and bad experiences here. I've always been treated very well for physical illness and delivering my son was great. However on the flip side I've gone to the emergency department for psychiatric reasons multiple times and that hasn't been as great. Understandable during covid when already stretched thin AND having to deal with me having a meltdown. Luckily it was only that one time a nurse was horrible to me (she was shockingly mean). Otherwise psych there is psych and it's never a pleasant experience.

Italo Brilhante: The wonderful place where my son was born , all employees were amazing 🤩 very professional. 1st world in quality and professionalism. Say hi to Bryan Brilhante 😍

Areeba Saeed: Pathetic service. I came to the ER with Covid distress, and they had no system to let the patient know about service time/delays etc. I sat there by the front door for hours, without any update on my status. If you go to the ER, expect to be in the waiting room for a min 3-4 hours, if not more.

Thomas Wheeler: Recently my youngest son was admitted to the ICU at Mt Auburn Hospital. I can only speak to that unit and the staff working there as it was the only part of the hospital I dealt with. Being from out of state, we were guided every step of the way by a social worker, the doctors, nurses and the organ transplant coordinators. Although it was a terrible personal loss for our family, everyone we dealt with could not have been nicer or more considerate during a time when we could barely think for ourselves we had so much support keeping us informed and truly felt they each cared for my son and our entire family.

Rosa Lopez: I gave birth to my son here and it was an absolute nightmare. Trying to recover from a C-section was near to impossible. Construction work was happening in the room near ours. Heavy pounding throughout my stay startled not only me but my little one. It was impossible to sleep or recover. We kindly requested a different room and had to deal with retaliatory nurses. The nurses were horrible. Rough with my baby and inconsiderate.Educate yourself and get an doula or an advocate of some sort to accompany you during your birthing experience. Nurses are nothing less than bullies who want insurance money.

Scooter McGavin: Despite the work they do, a lot of the nurses are rude except for the very few who are actually nice and helpful. Otherwise I don't approve of the practice that they use. They give horrible attitudes they don't give you all the information you need. We had our mother in there and they couldn't even tell us where she went. Even though I was a proxy. They lie and they don't treat their patients with care.

debra lister: Mount Auburn Hospital is a training hospital for HARVARD Medical and hold the highest standards for all staff. They are the most pleasant and compassionate staff I have experienced with high standards thru my cancer treatments. They make my Oncology and Radiation sessions bearable.🤗

jonas Patrolia: They took such good care of me when I came in, genuinely a great experience in a bad spot

Winifred Gardner: The nurses were angels from God but they played around a lot didn’t want to do any tricks to me but most of it is in the van I guess but I love it at Mt.Aburn hospital I’ll be back soon

Weiwei Zhang: I just came back home today and really wanted to show my deep gratitude to all of the nurses and doctors in MAH who have helped us welcome our baby girl! Particularly the nurse in postpartum center Kelly whose kindness and meticulous care made us feel at home! Thank you guys so so so much!

Robert White: Wonderful

Maya Townsend: We had a horrible experience this morning. We both have covid. There was no one doing triage or intake. We were asked to sit in the waiting room, where we stayed coughing and sneezing for over 2 hours. Finally someone walking by asked if I had covid and, when I said yes, told me that I couldn't be there. It would have been safer for all involved (patients, staff, etc.) if we had been quarantined. I can't believe a hospital would handle contagion this way. I also can't believe someone with covid would be asked to wait over 2 hours without talking to a nurse. (It wasn't a busy morning. There were only 2 others waiting.)

Vincent Bonasso: This was an enjoyable experience for me and my family. Dr. Connelly was a joy and the new CEO personally made sure our time was great! I will definitely be back!

Belmont Mom: ⭐⭐⭐⭐⭐FIVE big stars for DR. DANIEL BOURQUE for saving a life.Everyone else around him is a primitive, they gambled for almost a week up until Dr. BOURQUE showed up.

aaron M: I have been to this hospital multiple times in the ER. Everysingle time, you will be waiting for atleast 2 to 3 hours just to get the treatment you need for your EMERGENCY!!! This is absolutely ridiculous, worst hospital i have ever been to .

James D Caldeira: Very nice hospital and staff, courtesy of the upmost! 👍

Daisy Hernandez: Rudest people to answer the phone, I was not finished talking and I was getting attitude from her and hung up the phone worst experience ever.

Mary fields: If I could give zero stars I would. I went into the ER at Mount Auburn at the recommendation of my pcp who thought I was having an issue with my gallbladder on Monday. They did tests on me and nothing came up. I was in severe pain and they basically pushed me out of the emergency room and told me to go home. As they read the discharge notes saying when to come back to the ER, I said to the nurse "but I'm feeling all of those" she told me they couldn't do anything about it and made me sign the release and leave. As I was leaving, hunched over in pain, the same nurse says very rudely "you missed the left turn" . I went to my pcp the next day, who told me I needed to go back to the emergency room. I went to newton Wellesley hospital. They told me they were very surprised they didn't see anything from the imaging on my gallbladder because it was very apparent. I had surgery Tuesday to remove my gallbladder. Mount Auburn gave horrible treatment, horrible staff: this place should be closed down. The worst experience I have ever had in a hospital.

R S: Second time here for a colonoscopy and had the worst experience ever. Only the anesthesiologist was pleasant. Was practically kicked out after being woken from anesthesia in less than five minutes. Love my primary who is associated with this hospital, but would warn others from this department. Never again.

yerandy rivas: This Spaulding IS THE BEST!!!! My husband was with them on 4 west for 5 months and they were so good to him and our family. They were the reason why I could sleep at night because I knew that he was in great hands, I would call the nurses at any time of the day and night and they had no problems letting me know how he was doing. They were so sweet, the Doctor he had ,Peter Santana was the best as well, seriously we are so great full to them for what everyone did for him and our family. They treated the family great, we really have no words on how much we appreciate everything they did. The therapist as well were the best, the aids I mean I can’t stop mentioning people they were WONDERFULLY!!

Libra Lady13: Cambridge Spaulding has the rudest day operator and desk girls in outpatient PT. The way they talk to clients is atrocious and disgusting. Ppl already ate in pain and feeling down and they DON'T help the cases! I've stopped going!! I'd rather do what I've learned at home.

James Kershaw: I spent approximately three and a half weeks at the Spaulding rehab hospital after surgery. The entire staff was very professional and compassionate. From the time I arrived until the day I was discharged it felt like they were totally invested in my recovery. Working with PT, OT and speech kept and me motivated and wanting to do more each day. Christina, the nurse practitioner checked in with me on a daily basis and the nursing staff was also amazing. I am grateful for the care that I received at the Spalding rehab hospital and would highly recommend their facility.

Jacqui Upham: I got a brain surgery done when I was 21 and with it came a stroke. I was at Spaulding for a few weeks and it was great. I can walk again, talk again, getting my right hand back to. I get a new brace on my right leg so I can walk, every doctor and therapist I see or saw is or was great to. There are outpatient Spaulding’s in multiple places where I can get OT for my right hand, PT for my balance and walking and Speech when I have trouble understanding what I’m saying. I get Botox for my hand there, my therapeutist showed me a brace that’s supposed to help my right arm and hand to ‘wake up’ and now my hand is more open and my arm is in position and doesn’t need Botox on it anymore. Spaulding is one of the places I feel the safest.

Lenora Francis: Spaulding Hospital Rehab in Cambridge, Massachusetts is a 5 Star hospital. I felt so safe and cared for. Every nurse that I had the pleasure to work with were kind and understanding but, my favorite nurse was Amber’ LeBlanc who was there for me no matter what I said or did. She impressed me so much with her kindness and compassion plus her work ethics were excellent and everything you want to see in a nurse. She made me feel so special. I felt like I was in a luxurious hotel. All of the nurses were fantastic towards me and I love them all for taking such good care of me. The CNA’s were also excellent in taking care of me. They helped me in so many ways and I was just more than satisfied with all of the staff that was there making sure I was comfortable and getting the help I needed. The food that I had to eat was the best I’ve ever had in a hospital. It was delicious! When it was time for me to leave Spaulding, I cried my eyes out because I was losing my safety nest and all of the wonderful people that took such good care of me. Spaulding Hospital you Rock!!!🙏🏿

L L: If I could give them negative stars I would. Do NOT I repeat do NOT ever put a loved one here unless you want Spaulding to kill them. Absolute worse decision I have ever made in my life. All they care about is over medicating, and giving meds that are dangerous and not needed, removing the patient and family's rights away, abusing the patient. Do not place your loved one here unless you want them to slowly be killed. Buried my loved one few weeks ago because Spaulding killed em. 😭💔

Genevieve: I guess I should begin with saying that this facility is not capable of working with patients who are not super easy cases. My father has Parkinson's disease, and he was here for quite some time. He first came down with a case of pneumonia, his second time in about six months, and they did not want to accept him back as a patient once he was done with his treatment at the hospital. Specifically, Dr. Lobsenz did not want him back (we'll get to this sweetheart in a minute). Her conditions for taking him back were quite surprising, but my father needed the care so we agreed. Then, just last week, my father apparently "fell" and needed to go back to the hospital (I wonder how he fell when he can't move and was completely secured at the time...). Dr. Lobsenz said to my mom, "We can't handle him anymore." Meaning she is too lazy and heartless to do her job and help a man who not only cannot stand up, but who has dementia. They say he fell; whether he did or not, this doctor was just looking for an excuse to get rid of him. She couldn't get off the phone with my mother fast enough. She is the sort of person who has two completely different sides to her personality. You never know which side you're going to get. My advice would be to take your loved ones to a place where there are doctors who are kind and caring. Not to someone cold, unfeeling, and who will ultimately abandon another human being who simply needs help and patience.

Caridad Sofia Berben: My experience at Spalding Cambridge hospital was awesome I had a great staff and great nurse just in great CNA I would also like to include tashi as one of the best RN nurses Chanel Veronica Melissa Julia Courtney and Megan and for the CNAs would be Renee Amy Julia and Andrea also I would like to include Mike and William and Ishmael I had an awesome experience while I was there and I bless them all for being so nice to me and taking care of my needs thank you so much and Pauline thank you for everything

KHO: Spaulding Rehab Hospital of Cambridge is a place I would never recommend to anyone looking to get better. If the patient is looking to go to a nursing home and never get quality of life back this is the place to go.We were told that this place was the same as Spaulding of Boston. Lies. I spent three months in the hospital sitting beside my daughter making sure she didn’t lose any range of motion. Within one week her left hand lost more than 80% of that range of motion in her left hand. She was at this place for two in a half months and never gained. They say that Rehab is available 5-7 days a week for up to three hours. My daughter only saw her physical therapist one a week, and therapy aids one a day for one part of the body stretch never full body and they only worked for 20 min. Occupational therapy was at least twice to three times a week but with my daughter's condition she needed consistency.The doctors and nursing staff were great with her but were quick to medicate when she was bored and looking for something to do. They have no visitation due to the pandemic but offer no activities other than sit in your room and stare at walls.This place has no care for your complaints and no drive to see anyone get better.When I asked to have her transferred I was always told that she’s not ready but they do nothing to get her better. I finally decided to take her home and have visiting nursing and physical therapy come. And everyday she is showing improvement.DON'T WASTE YOUR TIME HERE!!

scott fraser: Excellent facility. I requested to come here because I knew I would get the care needed. Everyone is the facility is very friendly, caring and all about care...and I’m talking about the non-med positions (food service, facility care team etc). I’m grateful this facility is here!

Jon Wuebker: I was here for PT, OT, and wound care for about 6 weeks, following a lengthy stay at MGH in their ICU due to Covid. The doctors, nurses, and therapists at Spaulding Cambridge were all great. I very much appreciated their care of me.

Cheska65: Positive:Communication,Professionalism

Gina LaFlamme: I had to take a little time to think before leaving this review because my Uncle received great care from some of the staff here. The PT and OT staff are amazing. His Social worker was awesome! The staff in the financial department and most of the nurses and aids have been amazing. The reason I have to give 2 stars is because of my Uncle’s case manager. She was abrupt, rude, and dismissive whenever I attempted to communicate with her and ask questions. She was set on my Uncle needing a skilled nursing facility to care for his tracheostomy. My Uncle ran out of rehab days on his insurance plan and she sent him to a horrendous facility that had zero Respiratory Therapists to help care for his tracheostomy. My Uncle’s case manager placed him at the first facility that had an open bed. In the last two weeks my Uncle was not cared for properly and even has scratches on his body from being physically abused at the facility he was placed at by his case manager. I’m pretty sure she would not have sent someone she loves there. Thank you to all of the wonderful staff at Spaulding who truly cared for and about my Uncle! Shame on his case manager for dumping him off at a facility with staff that are physically and emotionally abusive. Thankfully my Uncle has people who love and care for him because he was moved to a great facility that will care for and help him continue making progress so he can eventually return home. If left at Watertown Health Center he probably would have died!

Haitian Way: SPAULDING employees and seniors get 25% off of everything in the cafeteria

Rishi Nijhawan: Awesome physical therapists.

Kara Knipe: Absolutely horrendous care, communication, cleanliness, never mind the constant violations of medical proxy. I wouldn't send my worst enemy here

Paul B: Most of the staff genuinely care but like all places, there are all types of employees. We had to remain with our son to ensure that he received proper care. This was no easy task. I would only recommend the facility if the patient can advocate or has a friend or family member that can stay with them most of the time to ensure optimal care is provided. The place is very old, loud and can be chaotic at times, but they try to make the best of it. Oh, the best part is that parking is free.

Danai M.: INEXPERIENCED AND INCOMPETENT STAFF! HORRIBLE place!!! MANY PATIENTS DIE HERE DUE TO LACK OF PROPER CARE. (Dont believe me? read the previous reviews). THE WORST NURSING STAFF AND "DOCTORS" I HAVE EVER ENCOUNTERED. This place ultimately led to my mothers death.My mother was discharged from Brigham and Women's Hospital with the need for further care at a rehab facility that specializes in oncology in order to recondition herself with physical therapy. Not only did we have to speak up in order for my mother to in fact have physical therapy every single day, (the whole reason why she was even sent to this hell hole in the first place), but we had to speak up to complain about their completely inexperienced nurses including RNs AND NPs. I asked the RN that was on that day with my mother "Did my mother have PT today" The response I got was "Idk ask the NP". So the NP comes in I asked her the same, her response was "I dont know, Ask the RN". This is the response you get from a facility that prides itself on patient focused care that specifically focuses on physical therapy? This place is a joke to say the least. Can a dog throw on scrubs and a stethoscope around its neck and push a cart into a patients room with medication and be automatically considered a registered nurse? Where is the standard here..When my mother was sent here from Brigham she had absolutely NO infection. In the days before her death she was coughing and spitting up. When i called a nurse in to tell her she spit up one of her pills the response I got was "let me get her another one". I did NOT call you in for another pill. I called you in to in fact evaluate the situation and see that my mother had some type of cold/infection and has been coughing and spitting up for a reason. As an oncology patient this should cause some kind of alert to the nursing staff AND the doctor to in fact get the proper care to be TREATED for infection because of her high risk. The doctor ordered a CT and we were told "it looks like there could be something there but its not something to be alarmed and shes getting just one light antibiotic to treat it".A few days later we get a call from her doctor at Spaulding saying its urgent. We call back only to hear our mother went into cardiac arrest and shes being rushed in ambulance back over to Brigham. When we get to Brigham we were told she had a SEVERE INFECTION - Sepsis and pneumonia. AND SPAULDING WAS NOT TREATING HER FOR EITHER. By the time she got to Brigham and Women's it was too late and the infection was so severe she could not breathe on her own. The next day she was pronounced dead.THIS IS COMPLETELY UNACCEPTABLE! All of this could have been avoided had she had the PROPER CARE! This place needs to invest in proper EDUCATION and experience for their incompetent nursing staff (who cant even get a bubble out of an IV line). Just because you graduated a random nursing school does not mean you have the experience and knowledge to treat and care for a patient on a daily basis, especially when their lives depend on it. But then again how would you expect a facility to hold their nursing staff responsible when the doctors themselves take no responsibility for their actions???Bottom line: Unless you would want your family member to be Spauldings' guinea pig, Send your loved one elsewhere before its too late!!!

Mark S. Schiavo: I worked here for today to cover for someone.

Wm J Cotter: Rehab hospital

JoAnne Simms: Can't find phone number to call about my husband. Ronald Simms.

Garo Yavshayan: I ADMİTTED ED WİTH AN AMBULANCE SAT FEB 11, for severe back pain, what an excellent treatment from DR NAGLE and the staff, than they took me upstairs to PAİN MGT CENTER… was there 8 hours total… what a brave doctors and staff… GOD BLESS YOU ALL… I TOLD THEM MY WİFE WAS A STAFF THERE 30 YRS AGO… I GİVE 5 STARS AND MORE İF THERE İS❤️❤️❤️

Onkar trivedi: Was made to wait for over 8 hours at ER at this place for a minor thing. They took my EKG 3 times because the first ones "did not go through the system". Extremely slow and unprofessional work.

Layla: My aunt with cancer was literally starved and they DID NOT allow her water. When we visited, we asked if she was able to eat or drink anything. Nurse said “She doesn’t feel hunger or thirst anymore.” We asked my Aunt, she was BEGGING for water. She died there. They treated her like an insurance claim that needed to be filed and had to get out of there to make room for someone else.

ken Kerwin: This hospital is the BEST around! My wife had a 7 pound tumor (non cancerous) removed, and had blood clots throughout her body. She had a team of 6 surgeons to remove the tumor, and clots. My wife stared death in the eyes, but the doctors, and surgeons (with Gods help) pulled her from the clutches of death. She recently had an eye stroke, so today we're here at Massachusetts Eye, and Ear to hopefully have something done about it. Knowing how skilled the doctors are, I have no doubt they'll see her through this predicament as well.

Ritchie Vernon: My experience at Mass general hospital was anything but memorable December 2019 I was suffering stomach pain and I could hardly breathe when they first saw me they said they need to get me over to somebody quick so they put me in a room in a wheelchair with other people who had problems as well my problem was I had trouble breathing they never came and got me after they said I was a first patient priority! I finally got tired of waiting around I got out of that wheelchair I walked to the front desk with all my strength and I said look if somebody is not going to see me tell me now! Otherwise I can die in peace on my own couch in my own place without having to worry or wonder if somebody's ever coming to get me! Mass general hospital was a joke for me after they did that to me if you're a patient that goes there and they give you good care well that's fine for you but for some of us they treated us like we weren't non-existent I happen to be one of those! I regretted changing my insurance over to them I changed it back to BMC I will never change it again over to Mass general hospital! Plus this place is extremely huge and you could easily get lost trying to go wherever you're trying to find I personally don't recommend this place after my experience there! 😡😠😟😨

Luke Richardson: The doctor seemed competent enough. I do have to say that this is the first hospital that I’ve seen above a Whole Foods.

kelly granger: unreal experience. treated me with such respect

Gina: My husband was in the hosp for almost 3wks he was on the 21 floor

Zoe Michelle: Estuve hospitalizada en el área cardiovascular y la atención y el servicio fue excelente.

sarah gambale: I have gone here since I was a baby and it is extremely welcoming! The doctorsnurses other staff members are very calm and collected and make you not freak out about getting blood drawn ( which scared me as a kid because I hated needles. They make me feel comfortable) They ask you where you want to pick up your Prescriptions which is very convenient for me and my family. This hospital is just an all around great hospital and I always will be going here!

Carlos Fortes Lopes: Some are Extremely unprofessional and racists

Adr Ian: Best Hospital experience ever!!! Doctors, Nurses and other staff members were corteous and very welcoming. Special thanks to GI Doctor Shay and Nurse Bridgette you guys were fabulous, thanks for making me well again. Big thank you!!!

Lilith Aensland: Because my Dad is dying

Ahmed Badruddoza: A specialised hospital in Cambridge, Boston,USA.

Janssen McCormick: A great place to be dehumanized as a disabled person by their third party parking contractors while you’re simply trying to visit your family member who’s receiving palliative care for heart failure and stomach cancer.God forbid VCPN or whatever doesn’t get their filthy lucre when your loved one doesn’t have the wherewithal to die at a decent hospital.

jenny smith: the people who answer the phones are really useless aren't they

IBRAHIM MERT OZDIL: My best friend has been inpatient for 3 days now and they don’t give her the needed medication and charging 3000$ per night. No therapists or psychiatrists. Stay away from here.

Sissie M: I had my baby here in March and I would not choose to deliver another child here due to a few reasons. My issue came with some of the nurses before after my baby was born.If you are pregnant and BLACK don't go there!!! They have zero compassion! I had a very bad experience there! They treated me badly and poorly.They made me feel like I had some type of disease! They isolated me!! Till today I am suffering with EMOTIONAL DISTRESS. I have PTSD because of my experience there! I was pregnant and had HIGH BLOOD PRESSURE they kept me there for a MONTH!!! I couldn't have no visitors! I was in jail!!!Some of the nurses I had during my time there are pure EVIL. Patient advocate was a joke!! After my C-section I had no help, the two PCA's or CNA's who works there were professional and phenomenal.I had couple of WONDERFUL NURSES.I am writing my reviews with tears. It's only been 5 months, I am still processing it.My baby got transferred, they didn't even care to wish us good luck, they didn't bother to talk to my husband as he was standing there like he was a ghost, we both cried and left. They IGNORED US COMPLETELY.Till today I am asking myself WHAT DID I DO TO DESERVE SUCH A BAD TREATMENT ??😭. If I had to choose a place to give birth and this Hospital was one of them,I would rather give birth at HOME. Very bad place!!!!!!DON'T GO THERE!

Alton Taylor: Been a patient for several years now. Extremely intelligent Dr's, Fellows, and the best darn receptionist I have ever met. ( Pain Clinic).

Amy Powers: Recovery room nurses have zero empathy&treat patients horribly. This hospital needs to be checked out by the state ASAP 4the way patients are kept prisoner after major surgery over 2 hrs.Asked for MD x2 ignored. Begged to be brought 2 my sister & ignored. these nurses should be fired & lose their licenses. One even yelled in my face & another was nasty and give me a hard time about trying to call my sister

Amanda Boudreau: So my Father in law is in ICU here and the person running the front desk today on Sunday February 5 at 1:30 with braids in her hair should not be the first face people are greeted with. They way she spoke to a man going in before us and then how she thought she was going to speak to us in the same rude tone. She was not happy when we called her out about how she is speaking to people.I will be calling hospital manager tomorrow.Now the nurses caring for my father in law in ICU have been absolutely awesome and so thoughtful.

Ron Chamberlin: Great service, wonderful and caring nursing staff and techs. Doctors are the best!

A Keo: Literally everyone from reception to triage to MAs RNs and Drs. were incredibly kind and made my experience so much easier

Kenzie Howell-Kroskey: If you love someone never ever send them to this place. If I could give lower rating I would. I went there seeking help and was only traumatized further.

macka dolittle: cardiology dept rude receptionist hung up before finishing conversation and prescription not refilled with out a reason why.

sam stone: Horrible place to get treatment or give birth. We Where humiliated and security was called, for the simple fact that for 9 months we where requesting a female OB and the request was disregarded. instead they brought in a very unprofessional frail , jealous ( jean noel ) what suppose to be a surgeon, that started to insult us and called security. This black individual is a racist that didn't like the fact i the father was white and the mother is black, AND caused chaos in the time of birth intentionally. BE AWARE OF JEAN NOEL i belive he has or works in other medical facilities andKathryn kravetz Carr, CNM.736 Cambridge St Boston, MA 02135Be very aware of this unprofessional midwife that works at Saint Elizabeth hospital in Brighton. We had our first appointment with Her and she was an hour and 1/2 late for the appointment. Left my pregnant lady and me in the room waiting for all this time without notice. All the way until the delivery of our baby, the service from this midwife was horrible. If you ever come across Catherine Kravetz carr, ask for another doctor or nurse as this person is a hateful snake. Be aware. And on top of all this they have fake accounts giving this lousy dirt bag a 5 star review and that account has 1 review. Fraudulent and filthy people all around. Be aware of this hateful person, Find yourself a decent midwife other than this Jealous person or this woman will abuse your children and family..

Corey Raynor: My mother spent five days at this hospital and thank goodness my sister was able to stay close by because the nurses are seriously understaffed at this facility. They forgot to take her catheter out right after her surgery, stating a doctor had to order it even though it was on her post op instructions. I had to remind them two and a half days later, basically chasing down a doctor to ask him, to ask the nurses, to remove it. My mother's discomfort and requesting it multiple times wasn't enough to get results.Then discharge paperwork wasn't signed by the doctor. Over the following week, my mom's assisted living director, my brother, and myself tried contacting staff to get the issue resolved. The patient advocate on staff gave me the wrong information and then hung up on me. The run around was overwhelming. Three hours of persistence today and I finally found a nurse who took the time to help me. A good nurse is pure gold in my book.Award winning hospital?? I listened to the recorded message so many times while on hold, a voice touting the hospital's award winning services by a compassionate team of professionals. But no amount of repetitive droning will convince me. Proof is in the pudding as my granny would say, and this pudding was BAD.

Gabriela Canete: good place

Julia Bair: An absolute mess for obstetric and postpartum care. Obstetric violence, lack of support for breastfeeding, zero respect for mother and baby. If you are thinking of having a baby here, I urge you to go somewhere else where you and your baby can receive more respectful care.I experienced repeated instances of obstetric violence delivering my baby in this hospital. Informed consent and the patient’s autonomy mean nothing — even when my partner and I spoke up loudly and said STOP, a resident anesthesiologist continued and performed a botched procedure resulting in weeks of suffering. OBGYN’s treated my body as an object, performing painful and sensitive procedures without ANY information or seeking consent, and endangering my baby who was on my chest as I writhed in unexpected pain. After giving birth, I read and investigated more, finding that some of these procedures are absolutely unacceptable through the World Health Organization and that these are gross violations of my autonomy.Postpartum care was even worse: pathetic, tragic, and endangering to the family. Nurses explicitly gave me false information regarding breastfeeding, saying “my milk supply wasn’t enough” and giving my baby formula before my milk even had a chance to come in. The lactation consultant simply never came — but meanwhile, every other person in the hospital came in constantly. We never had a private, restful, educational, or healing moment postpartum — instead we had continued disruptions into our private family space. Nurses told me horrible, incorrect information that jeopardized my mental health postpartum, like that my “baby was taking advantage of me” and that I was “too attached to my baby” (because I wanted to hold him when he cried). Again, these are things deemed unacceptable by the World Health Organization, and they are the reasons why maternal and infant care in the US is absolutely shameful.During pregnancy, the results to my gestational diabetes test were lost twice due to poor organization. I had to go through the test three times. (And this test has lots of side effects for the whole day).Coming to this hospital endangered me and my baby in many ways. Both our mental and physical health suffered due to this absolutely negligent care. A few decent nurses helped us survive, and I pity the work environment that these kind individuals go through each day. Thankfully I had the support and resilience to overcome the shameful “care” I received, but I urge any other woman to find a more respectful place to deliver your baby. The only good outcome of this hospital is that its pathetic care inspired me to begin studying toward becoming a birth worker so I can prevent other women from experiencing what I went through.

Kelly O'Keefe: Absolutely awful experience. My aunt went in for an ultrasound on her knee and they sent her to radiology. We had an appointment at 2:30. We get to radiology and wait OVER 30 MINUTES before they tell us we’re in the “wrong department” and they actually meant to send us to cardiology. Then they almost cancelled her appointment all together and told us we’d have to “reschedule.” They finally got the matter fixed and sent us over to cardiology. The whole ordeal took over an hour and my aunt was not seen for her 2:30 appointment until after 4pm. The only upside was the receptionist in cardiology was so nice and apologetic for the mix up even though it was not her fault. 0/10 experience and staff was all around rude, again, except for the receptionist in cardiology. I would rather let myself bleed out than come back here for medical care again.

Rafael Samuel: People are the absolute most friendliest. Highly recommend to all ❣️❣️❤️

Sybille Neuffer: After 5 hours still no doctor showed up. Ridiculous!!!!!

Ivy Luc: Be careful or nurses will talk behind your back when they think you are not listening. Very unprofessional.

Abdi Jama: Very hard got through the machine directory system, very to contact a human for services, impossible to get quicker services! Appointments are several months long with 5-8 minutes of services!