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1. The Charles Hotel - Cambridge
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· 1092 reviews
1 Bennett St, Cambridge, MA 02138
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Thomas Nechyba: This used to be my favorite hotel. I would look forward to arriving, exercising in a wonderful facility, taking a dip in the pool and enjoying the hot tub, etc. Unfortunately, this facility has closed -- and been replaced by a fairly plain exercise room. I recently arrived and the staff bragged about the opening of this faculty -- and asked for my opinion once I experienced it. So that's my opinion. The check-in staff also bragged that the mini-bar in the room was back and asked if I wanted a key to the mini bar. I said yes -- and ended up opening the mini bar in the middle of my third night. It was empty. Somehow, the hotel has not managed to get back to what it used to be. I hope they will. At the price they charge, I don't see how they can keep things this way.
Cassandra gardner: Beautiful hotel property..near Harvard campus🙂🙂Rooms: 5/5|Service: 5/5|Location: 5/5 …More
Una Smith: No room service available.
김christine: very classic hotel and staffs are nice.Rooms: 5/5|Service: 5/5|Location: 5/5 …More
Tony Dunkel: Excellent service and Henrietta’s kitchen is outstanding
Jordan Holmes: Stayed at this hotel for a show in Cambridge and was impressed with the cleanliness, staff, and location! Room was spacious and very comfortable. Valet was a breeze to use. Amenities were definitely lacking considering the price but they did seem to all be only temporarily unavailable.Rooms: 5/5|Service: 4/5|Location: 5/5 …More
Sara Foley: The Charles Hotel was the perfect home for our wedding weekend on December 31, 2022. No one could've taken care of us, our family, and our friends better.From the months prior of expert planning with Jennifer Halpin, to the day of execution, on a holiday no less, with the most pleasant staff... we were blown away. The reservations team, including Ariana Ricci, was responsive and kind while handling our large, ever-changing, room block. The driveway team, including Zafar, Phil, Fauod, German and Dan, were prompt and extremely helpful with our CARTS full of belongings. The front desk team, led by Sumit Tuladhar, was so attentive and efficient. And then the banquet team, led by Jim, ... is just the best of the BEST. Patti, Stephen, Tim, Wilson, Edin, Mostafa, Rob, Said. It took a village, and family, to pull this wedding off.And a shout out to one of the wedding banquet servers, Pam. She was there at the wedding Saturday night until 12:30am, and then we saw her at 10:00am when we went down the breakfast. And she was smiling and gushing about our wedding. First of all, what a champion, but to do it all with the biggest smile... it truly made our day the next day.We can't say enough.And we couldn't be more grateful.
David Stickney: Mostly visit Noir the bar on the lower lobby area. Great bar and food but the best serviceRooms: 3/5|Service: 4/5|Location: 4/5 …More
Traveler: A wonderful stay around Christmas. Booked under Amex Fine Hotels & Resorts and surpassed expectations. Staff was great. Room was well appointed. Henrietta's table had a wonderful breakfast. The location of the Charles cannot be beat. We look forward to returning.+ shout out to Alex at the front who was particularly helpful.
Lukas A.: Great hotel with very friendly staff. Fitness room is a little bit of a euphemism. Cafe ok. Beds are amazing and interior throughout the hotel very nice.
Sharon Peterson: To Alex, Jennifer and the entire staff at The Charles Hotel,You helped us achieve all of our daughter’s and new son in law’s wedding of their dreams. From the minute we arrived to the end of an enchanted wedding reception we are all so very grateful. A wedding is not an easy event to plan, however you and your staff made it look easy! Thank you for everything we couldn’t be happier today.The parents of the bride,Jeff and Sharon
Michael Roberson: Nearby activities: It is in a good area of townFood & drinks: Just love the restaurant, great service and food
Kathryn Sheehan: I always park here when I see a show at ART. It's only $14 for evening parking!
2. Sheraton Commander Hotel - Cambridge
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· 569 reviews
16 Garden St, Cambridge, MA 02138
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Louis Nguyen: Within walking distance of Harvard Yard. Nice hotel. Only quibble is low flow shower.
Catherine Liang: Terrible experience. All the other staff were extremely rude. What a terribel hotel!Rooms: 1/5|Service: 1/5|Location: 1/5 …More
Blakesley: Hotel is nice but the bed in room 601 shakes when the bus or a truck goes by. At first I thought it was an earthquake. Avoid 601 if you like to sleep.
Nick Roma: Convenient location next to Harvard Metro, quiet and clean area. Rooms were excellent, staff was friendly.Rooms: 5/5|Service: 5/5|Location: 5/5 …More
Eric Kim: Great stay staff and location!
Susan Holliday: I’ve stayed here several times. Very nice staff and quiet, calm atmosphere. Good value for this area, great location and the restaurant / bar is excellent. Rooms and especially bathrooms are rather small but well appointedRooms: 4/5|Service: 5/5|Location: 5/5 …More
The Catt: Overall a nice hotel convenient to Cambridge and Harvard. The rooms are a bit dark and small, however. Additionally the Internet access is extremely slow.Updated:. Water temperature takes a long time to get hot water. Water pressure is also a bit low.Updated Dec 2022: The lounge is still closed, you will get food certificates for the onsite restaurant instead.Updated March 2023: Internet was recently upgraded and is a little bit faster.
G.A. d: Super rude front desk staff during the day...always too busy on their phones or hiding to greet anyone...only smiles come from maintenance staff...very overpriced...Rooms: 5/5|Service: 1/5|Location: 5/5 …More
Jason Robinson: Nice rooms and location, but service leaves a lot wanting. Wifi was poor and sporadic, and the restaurant staff refused to heat up our leftovers from dinner the day before without rationale. Additionally, as a safety concern, housekeeping entered our room unannounced before our scheduled checkout time.Rooms: 4/5|Service: 2/5|Location: 4/5Hotel highlights Quiet …More
Cesar Palma: Recently renovated and centrally located I enjoyed both my well appointed room and my stay. Friendly staff. Nice decor. The only drawback was a surprisingly tiny elevator (maximum capacity 2 people with luggage). Not sure what that space constraint is about especially after their recent remodeling.
3. AC Hotel by Marriott Boston Cambridge - Arlington
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· 692 reviews
10 Acorn Park Dr, Cambridge, MA 02140
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Patrick W. van Deursen: This AC hotel is one of the first hotels in this price range that as a European has a nice interior and is not dated. The rooms are nice and and new. The only issue I have is with the beds, which are EXTREMELY soft. If started in a king size, and had serieus issue with my back the next day. Staff was friendly enough to put me in rooms with a queen sized bed, which was a lot better.Traffic to and from the hotel to Boston can we a bit busy at times, so take that info account for your commute
Gabi Friedman: Stayed here for a weekend with a group of friends. A/C was out in the room both nights, despite two trips up by maintenance staff who claimed to fix it. Desk staff were perfectly nice, but in suggesting we switch rooms did not offer to have our stuff moved for us or the pull-out made up. Pretty overpriced for the experience. Parking and breakfast are exorbitant and the T stop is not nearly as close as the website makes it seem and involves walking alongside a highway for 0.5 a mile.
Janie G: Charged me for parking when I never used the parking garage. Put me on hold 3 times before answering. When they finally answered, the representative and GM never called me back to resolve the garage fee dispute. I had to take it up Marriott to get the garage fee refunded. Very poor service especially given my titanium elite status.
Anton Krilloff: Night shift service can use some improvement. Trainee Kuazee is confused and needs better supervision. Trainees during the day shift need better training and supervision as well.
Victoria Kuhn: The difference between a good hotel and a great one are the amenities, including the staff. We went to the hotel bar last night for dinner, as we were tired from a strange and longer-than-usual-two-hour-drive-from-Portland. FOUR entrees on the menu. I ordered salmon, David the steak. Well, there was no salmon. So I ordered the the chix BLT sandwich as a Cesar salad (very nice bartender said they have a Cesar even though it wasn’t on the menu). Smallest of bowls crammed with the ingredients - dang the food kept falling off onto the table sigh and no tomatoes. Now my martini - hit the spot! David enjoyed his steak and the carrots were delish!The front desk gal with first name that began with S was very friendly. Room was clean though so modern, it was figuratively cold (not in temp). Wayfinding awful. Black room numbers on less black wall is not a good combo if you want guests to be able to read signs and mood lighting like an old bar throughout the hotel.I stay almost exclusively in Marriotts - and many of them a year. Good hotel but needs to work to be better, especially since my hotel room is supposedly a $1500 a night room, according to the inside of my door.
Melissa M: I stay here often. The staff have been awesome every time and I've yet to have any issues. This last round I was put in a room right next to the elevator (sharing a wall with the elevator lobby) and my room was still perfectly quiet. I could hear a bit if my upstairs neighbor was stomping around & the water was loud when they flushed their toilet, but nothing that impacted my ability to sleep, which is really all I care about in a hotel.Overall, the rooms are very clean and comfortable.The bar has a nice menu and laid back vibe. Parking is expensive, but easy & includes free EV charging.Rooms: Clean, well appointed.My room had a white noise machine.
Caroline Anastasi: Clean and spacious room! There’s a garage next door and you can get parking validated. The hotel is right next to alewife station to get into the city, about a 8 min walk.
John Bantz: nice placeRooms: 4/5|Service: 3/5|Location: 3/5Hotel highlights Quiet …More
Matthew Gillis: Nice clean rooms. How ever the front desk lady was completely useless after my key stopped working
Allison Wilcox: I've stayed at this hotel twice in the past - Nov 2019 and Oct 2018. It's a very stylish hotel, modern and sleek design touches throughout, which I found very appealing. I stayed in rooms with a king size bed both times - they were comfortable and spacious, the bed was great to sleep on. The breakfast buffet is really good, and some cooked-to-order items are also available. I found the staff very friendly and helpful. The AC Hotel Cambridge is definitely on the top of my list for places to stay on future trips to Boston.The hotel location is about 3/10 mile walk to the Alewife T-stop, with the path there going through the Alewife Brook Reservation, a very pretty natural area. It makes for a nice walk to the T-stop or a nice area to spend a little time outside.
Kevin Allen: A great place to stay near the red line. Great service. Comfortable room. Had Laundry on the same floor, which is super nice if staying for a longer tripRooms: 5/5|Service: 5/5|Location: 5/5 …More
Omar Yousef: So far so bad. The most disgusting room i have ever seen. Room floor and tables were dirty (food and drinks remains), and i saw a nail on one of the tables. And the more i look around the room the more I discover that the room is disgusting. I don't recommend anyone to come here.Rooms: So far so bad. The most disgusting room i have ever seen. Room floor and tables were dirty (food and drinks remains), and i saw a nail on one of the tables. And the more i look around the room the more I discover that the room is disgusting. I don't recommend anyone to come here.
Heather Anne: Excellent. Theres a 2 hour parking lot across the street if u are just stopping by.. and a parking garage that u can get validated as well if u are longer.Rooms: 5/5|Service: 5/5|Location: 5/5 …More
4. Le Méridien Boston Cambridge - Cambridge
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· 985 reviews
20 Sidney St, Cambridge, MA 02139, United States
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Sebastian Brennan: Thanks to the housekeeping staff for finding and sending some headphones I’d left in the room - top end service and a reason to return. Thanks
P.H Jeng: I stayed at the hotel from April 13 to 18, 2023, for a total of six nights. I used the bathtub from the first day, and the water quality seemed normal. However, on the third day (April 15) at 8 pm, the water that was released from the tap was discolored, as shown in the picture.I called the front desk, and they said someone would come to check it out. After inspecting the tap, the staff turned on the cold water from the sink and said it looked normal. He didn't know why the water was discolored and suggested we try running the water again or change to a different room. Then, he quickly left.After the staff left, we tried running hot water in the sink and found that the water quality was the same as bathtub, with sand-like particles. To make matters worse, when we drained the bathtub, the entire tub was filled with sand and oily substances, as shown in the attached picture.When we asked the front desk about the issue, they only offered to change our room to the same type of room on the same floor. They said we could let them know if we wanted to change rooms. However, we had already unpacked all of our luggage for the six-night stay, and we were unsure if the problem would occur again in the new room. It was concerning that such an incident could happen in a four-star hotel, and the staff's reaction seemed indifferent.At the very least, the hotel should try to find out where the problem with the water was coming from.Review at 9:30 pm on April 15, 2023
Christian Henge: Sehr gutes Hotel mit guter Anbindung an die U-Bahn (ca.. 3 Minuten zu Fuß und 4 Stationen von der Innenstadt entfernt) Die Zimmer sind geräumig und sehr sauber. Die Badezimmer sind etwas veraltet, aber sehr sehr sauber. Das Restaurant im Hotel ist zu empfehlen. Große Portionen(entspricht europäischen Vorstellungen) zu üblichen Preisen in einem Stadthotel. Wir sind als vierköpfige Familie mit zwei kleinen Kindern angereist und hatten keine Beanstandungen.
Nizar Elias: Rooms: The rooms are nice with a lot of space, the bathroom is good and has everything one might need.The TV in the room offers a bunch of streaming services and allows streaming from mobile device.
Laura Ann: I love thus place at my most difficult time in my life they were there to make me feel like I was at home they went above n beyond for me n my children while their sister was in Boston children's hospital I can not express ghe love I have for them allRooms: 5/5|Service: 5/5|Location: 5/5Hotel highlights Luxury, Great view, Romantic, Quiet, Kid-friendly, Great value …More
mahendra rao: Liked it. Service is good. The Rooms were clean. Bed very comfortable. Plenty of Restaurants close by. Likewise Grocery and wine store. Uber was easy to get. Not great for tourists to get to sights. Great for people who have work in this areaRooms: 5/5|Service: 5/5|Location: 5/5 …More
Lamia Youseff: Good location. Clean rooms. Breakfast is somewhat unimpressive but convenient. Location is good if you want to visit MIT.Walkability: One block away from Mass Ave and MIT.
Steven B: This is an average hotel for the very strong Le Meridien global brand. No aspect of the service specifically was above and beyond, but it was par. The location of the hotel is perfectly placed.
Freedom Thompson: Very helpful friendly staff! A beautiful clean modern eco-retro room and buffet-style breakfast. My stay at Le Méridien Boston Cambridge has exceeded my expectations! Bravo!!!
Tejendra Singh: Good propertyRooms: 5/5|Service: 5/5|Location: 5/5 …More
Hasan: Overall decentRooms: 3/5|Service: 4/5|Location: 5/5 …More
David Culhane: Love this place. Located in heart of Cambridge and within walking distance of everything.Rooms: 5/5|Service: 5/5|Location: 5/5 …More
Shashwat P. Baxi: What you’d expect from a nice Bonvoy property in the heart of Cambridge. Easy to get to from the airport and within walking distance of all the major MIT locations. Standard room and amenities for a hotel of this brand and size. Will definitely be staying here again during my future trips into this part of Boston.
User P: Rooms do not reflect the advertised pictures. Staff is nice.
jack wang: I am beyond disappointed at this property, while I was eating I saw two mouse scurrying across the floor, I took a video and showed it to the desk clerk. Their response was “this is a 30 year old building, that’s expected.” At least pretend you care.Rooms: 3/5|Service: 1/5|Location: 5/5 …More
KG: This hotel is old without proper maintenance. Rooms are not cleaned properly. I’m a platinum member and I have never seen so much dirt at a Marriott hotel.
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5. Boston Marriott Cambridge - Cambridge
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· 1735 reviews
50 Broadway, Cambridge, MA 02142
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Jacob Courtade: Room provided wasn’t clean. Front desk launched into a speech about what types of rooms they are required to have by law (didn’t ask). There are many other options in Boston, even within the Bonvoy set of brands - this one isn’t worth it.
Brandon Andra: Great location. The train station is across the street. We loved the rooms. Incredible views.
Daniel Maldonado: Best views of the river. I have been staying here for over ten years and it never disappoints.
Andrea Prazakova: Front desk staff annoyed when asked to give me room which I booked. Dirty elevator, stinky carpet in the hall way, water not hot enough in the bathroom. Room service was delivered by external company charging deliver charge. Truly very poor representation of the Marriott brand.Rooms: 1/5|Service: 1/5|Location: 3/5 …More
Samia Kamran: They definitely try. The room is small. The small footprint is not unique for a city hotel but the low stepped ceilings made it feel even smaller. I’m 5ft 5inches tall (basketball was never in my future) and could touch the ceiling….it’s overpriced for what you get but convenient to the MIT Sloan building. The staff was awesome awesome (double awesome).
Jesse Jacoby: No one answers the front desk when calling the phone number listed on the website...the phone will just ring and ring and put you into an automated phone loop. Customer service = F.Rooms: 2/5|Service: 1/5|Location: 2/5 …More
Justin Ward: Nice hotel with a cool retro feel to it. I particularly loved the corner windows in my room. NIce, elegant touch that only added to the vintage vibe.The locating is a bit tricky, what with the limited space in Boston in that area, but it's not bad, and I enjoyed being so close to MIT. As close as I'll ever get, honestly.Nice food in the area, walkable distances to the river, and ab all around nice stay.
Tommy Cormier: This is the defacto stay for the company I work for, but it has nice rooms. A little pricey probably because of location, but many Boston hotels are expensive.Rooms: 5/5|Service: 4/5|Location: 5/5Hotel highlights Luxury …More
Lakshmi Ramgopal: Great location of this No Frills MarriottRooms: 4/5|Service: 4/5|Location: 5/5 …More
Shaela Jones: Very nice, great location, very clean, excellent service.Rooms: 5/5|Service: 5/5|Location: 5/5Hotel highlights Luxury, Great view, Quiet …More
Latoya Wilson: The room is decent, I walked into my room with dried urine on my toilet. After getting past that, the view is nice from the top floors.Rooms: 3/5|Service: 3/5|Location: 5/5 …More
Rima Majumdar: Its just opposite Kendall/MIT subway , bus stop , so easily accessible.Service: 5/5|Location: 5/5 …More
6. Fairfield Inn & Suites by Marriott Boston Cambridge - Cambridge
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· 587 reviews
215 Monsignor O'Brien Highway, Cambridge, MA 02141, United States
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7. The Royal Sonesta Boston - Cambridge
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· 2166 reviews
40 Edwin H Land Blvd, Cambridge, MA 02142
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8. Courtyard by Marriott Boston Cambridge - Cambridge
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· 1049 reviews
777 Memorial Dr, Cambridge, MA 02139, United States
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