Best Packaging Company Cambridge Near Me

Akka T: They made me buy a whole tape just to seal one box. First UPS store that does this

Mario Moreira: Very quick and efficient! The only challenge is that parking is limited but the fact that there is parking is great.

Maxwell Lewis: Terrible store with Terrible service. I go to many locations and this is bye far the worst one on my third visit I had to finally give a negative review.

pb b: I have used the services of this UPS store for years and the service is wonderful. Everyone I've met is always friendly and professional.

Ellie Anderson: Paid $54 for express overnight shipping on an extremely urgent package. UPS said it was guaranteed to be delivered to Virginia at 12pm the next day. On the phone with customer service (for the third time) at 8pm the next day and finally find out the package still hasn’t left Boston.

Jaymin Patel: They wanted to charge for papers that didn't print even though issue was with their computer. It couldn't print from the browser and had to be downloaded.

Alexander Le: Worst UPS Store in the Boston and Greater Boston Area. They don’t print out shipping labels for you. They request that you use the computer to log into your email client to print out your label manually vs just emailing them directly and pay a small fee. I strongly suggest that you go elsewhere if you need to print your label.

Andrew Saydjari: Overcharges for basic services and feels no need to uphold documented promised services of UPS locations. Manager was rude. Will never go to this location again. Used Alewife location in Staples instead and was much happier.

James Bibel: Have been doing business here since 2015. The Sajid and the staff are extremely friendly and helpful. Never had a negative experience.

Lanna Krik: My favorite UPS store, everyone is friendly and loves cracking jokes! They treat everyone like they are family. Highly recommend and so glad they are always so busy! Please be patient if you go to this location because it’s always popping!

Edward Costigan: I stopped in here today, 5/7 around noon. I dont know the name of the person who helped me. He looked middle aged - glasses - dark hair. He gave… in my estimation, some of the best customer service I have ever experienced. Not just to me - it was pretty busy and he was basically helping three people at one time - and he was NICE- and he was funny. I was moved.

Raman Solanki: The manager is extremely helpful

Ben Perlmutter: Horrible experience here. The first time I shipped something from here the package was lost and they had no idea what was going on and couldn’t help me. Today I went in and waited 10 minutes with my ready to ship package that just needed a receipt while they priced out several boxes someone else had where they could have asked the same questions and finished my package without slowing down the other customer at all. They also apparently don’t do anything to try to enforce their loading zone parking spot because a giant truck was parked there the entire time.I was trying to save time going to a UPS store on my route but I guess it was a bad idea. I’ll never return to this store. Horrible service, bad organization, and inaccessible location.

nisha rangnani: The management here is extremely helpful! The service is super quick and they're very kind to you!

Ale A: Employees are Very friendly and helpful. Service is fast. 👍

Caroline Howe: Paid $20 to print three items, which never printed correctly. Paid less than a dollar at Staples and prints came out perfectly in seconds. Never going back

E. Ramirez: Overpriced printing. Poor customer service.

Mohan Hathi: The BEST UPS store in the area! They are extremely friendly and professional, and the service is super fast and straightforward. The manager is so nice, he is always extremely kind and happy to help you!!

Joanne: Great service!

karl yoo: This store is the worst place I've ever visited in the state. The manager extremely was rude and terrible. My place is very close to this one, but I will not use this store again. Never.

Sam Ennis: Went out to try to get passport photos at businesses that advertised "passport photos" on their website. FedEx store was open but being renovated and photos were unavailable. CVS said their camera was broken. Walgreens just said "no" and wouldn't elaborate further. At the fourth location, (this UPS store), they actually accepted money in exchange for a good and service. Five stars.

Winsome James: I have a mail at 955 Massfor about 8 years. The new owner Laurie and her associates are very disrespectful and rude. They will call your phone very desperately asking for payment. On Saturday Feburary 11,2023 I went to pick up my mail. I was approached in front of a line of customers asking me for payment. I was shock! I said to the kid(I will call you with the payment)The owner Larie then chased me out side and said pay now or cancel the box.I will never go back there. Very disappointed.

Bill Chapman: A most prompt, helpful and knowledgeable location. I have done much commerce with them.

Felipe Suárez Giri: Very poor attention. Really disappointing.

Cynthea Bogel: I have been using the store regularly for a year and even under pressure the staff overall has been helpful, patient, and kind to everyone in line including me. Francine(the manager) must be made of pure golden kindness because I have never seen her become impatient or flustered. I've seen people hauling fragile items out of a sack 1 minute before closing, people who have no clue about UPS vs USPS, and through all of it the staff there explains it to them. I wish I knew all the staff names in order to thank them here!

Mariel Bass: I have shipped with UPS successfully for many years but this location is an exception. Extremely rude and disrespectful staff are unhelpful to say the least. I would never use this store again.

Megan Lindstrom: Wonderful customer service. Efficient. No parking, but it's Cambridge so heh.

Scott: fraudulent overcharges, tried to bill 350 for something that only costs 100 to ship. grossly inaccurate and poor service

lakota sandoe: Lindsey, Omar, Francine and the crew there (Justin i think has moved on) are so great. They're always so patient and have helped me with so many things over the years. They are always busy and dealing with entitled, stressed customers (because UPS itself sucks imho) but they work hard to keep up, are always generous with their time and helpful and are willing to go out of their way to make sure you're taken care of. Most recently they helped me with a big mailing on behalf of an estate move job and there were a lot of moving pieces and information kept changing so it was a bit chaotic but they never lost their cool and went the extra mile. I'm going to miss these guys at my neighborhood ups store! great customer service is hard to come by these days!

Jamal Ebony: I was charged for tape for a prepaid label to attach it to the box. I have never previously been charged for this service when it was under different management. I feel that Lori g made a judgement about my appearance and did not like me due to color.

Alex Glidden: I felt that Lorig treated me differently from other customers because of my race.

Jaye Aster Broder: Major kudos for the kind and pleasant woman working two registers at once. This UPS store is in a busy location with long lines and what appears to be under staffing. They have most services here but if you just need to ship a pre-labeled package, you’re better off going to a UPS access point. There are a lot of boxes all over the store.

Barbara Berger: I want to thank Francine for the excellent service she provided yesterday. She helped me send about 170 pages of important papers. She suggested that I email the material rather than Fax the material because it would be a lot faster and less expensive. She advised me to call the recipient to make sure that the emails had been received, she gave me the store's business card for me to call today if there was any problem, she asked for my email address so she could contact me today when she came in for her afternoon shift and she asked me if I was a member of AAA so that she could give me a discount. I am grateful for all of this help and extremely impressed by her professionalism.

Sanjay Gadi: Lori, the store owner, was an incredible help during both of my visits. She gave me clear information about box pricing and assisted me in choosing the correct type and size of boxes for my shipping needs. The actual process of shipping was quick and hassle free, and she handled my boxes with care. I appreciated her offering to reinforce my boxes with more packing materials. She also helped me cut down a box to a smaller size to improve stability and reduce the price. I was especially impressed at how patiently she helped all of us despite a very busy weekend with a line out the door. She even extended her store hours that weekend to help us out. Though the boxes are a bit more expensive than other locations I've seen, I would definitely recommend her store--she will provide you the help you need!

Chris Murphy: Apparently this UPS store is under new ownership. It's a shame. I came here for years prior to today, and always appreciated the convenience and the service. Sadly, my visit today was so disappointing that I do not plan on returning. More than anything else it was the rudeness that rubbed me the wrong way. For example, pointing out every little thing I did "wrong," when I was doing things exactly the same as I been on previous visits to the store. It felt very condescending.

Christopher Morici: This location makes you pay a “tape fee” when you come with an open box. They even make you pay when the box is already taped shut but they have to tape the shipping label on it.

Ben Pearre: $2.25 to print a prepaid shipping label?!

Jumbo: Went here a couple times recently. They are really friendly. Helped my with shipping, shredding papers and printing out a document. Definitely the most helpful ups store.

John Driscoll: I asked them to wrap and ship some very delicate objects, including a model ship. All items arrived in perfect condition. They went well above and beyond the call of duty to provide excellent service. I could not recommend them more highly.

Julius Frost: Very easy to copy and print. Do what you need first and pay after

Celeste Haselton: New manager Ray is super nice and efficient. Great Fedex, go here.

Patrick Collins: Fantastic experience, really helpful and friendly. Would return. I had a lot of stuff to ship and wasn’t exactly sure the best way to go about it, and they set it all up.Warren stayed on character too!

Jen Nguyen: I had a great experience printing postcards here! I submitted a print job online that the online order computer estimated would be done that same day. After submitting, I promptly got a phone call from someone at the store. Harry let me know that the card printer was down and getting fixed, but that it might be another day or two before they could finish my order at the Tech Sq location. He suggested some options I had if it was not OK with that. I wasn't in a rush though, so kept my order at their location. The next morning, he called me to let me know that the printer was fixed and while preparing my order, he noticed that the images I provided were a little bigger than the size I had picked, so they'd print different than I had thought. He talked me through his solution, which was great, and I really do think it turned out for the better now that I've gotten to pick up the prints. Thanks Harry! You're the best!

Mel Hunt: I don't ship things often, but when I do, this is the place I go to. Thank you Tony for making the process easy today!

Richie Mendoza: As a L&D Director, I help Fortune 50 companies find exceptional talent to bring unforgettable experiences to customers. I am seldomly inspired or impressed, and today, one of your team members exceeded all of my expectations in creating memorable experiences.Tony is the epitome of what I seek in exceptional human beings that create awe, joy, and life-long memories of Custumer service excellence.Specifically, this what what Tony did, and I look forward to Tony having the opportunity to share what makes him such an incredible team member.A personalized welcomeTony was assisting a Custumer at the desk, and immediately upon entry, Tony greeted me warmly, stating that he looks forward to assisting me. This approach already set the tone that I will be taken care of2. Empathy and ListeningI shared with Tony that my sisters autistic son left his iPad at a hotel while my family visited me. Tony took the time to say he will find the best and fastest way to send the iPad back to my sisters family. I install felt at ease knowing someone would provide assistance in the best way.3. Probing and Identifying the best solutionTony took the time to listen to every need, and to strategically select the best solution for the issue. He began by measuring the iPad and went through several boxes to find the right size. Tony was patience and never made me feel that I was a burden.4. Probing DeeperTony discovered that there were several options available, and asked what was my preference, speed of delivery or price. When I told him my budget, Tony did not instantly provide the most expensive option, but the option that was right for me. He could of easily stated “Since you have 100.00 lets ship it overnight”. What Tony did was suggest different solutions, all tailored to the need of speed and price. This is something that I am not used to at a FedEX.5. Genuine CareI can tell Tony enjoyed the work he did based on his demeanor, his smile, his patience and tone of voice. He never communicated negative body language. He took the time to get to know about me and helped my wife at the same time to use the printer. He also identified the best option, and provided them to us so that we can feel ownership in our choice. When I heard the music on the speakers, I asked if he knew that song and he smiles and said “Of course its one of my favorites (Metallica - One). I mentioned that I only knew the song because its the final song in Guitar Hero 3 and he laughed as hard as I did.Tony’s presence inpacted the other customers in the store. I was so impressed I started rooting for him in the store “Tony, Tony Tony” and so did all of the other employees and customers.If there is anything I’ve learned in the 20 years of L&D, specifically in team member development, is that people like Tony do not exist in the world without being recognize. Being a genuine 5-Star employeee takes a lot of effort, contribution, trust, motivation. We must ensure Tony continue to feel he is values so that he may return the favor by creating brand loyalty as he did today. I will not drive our of my way just to go to this store, just to be helped by Tony. A returning Custumer indeed, but an unforgettable experience lived in my mind and should forever. Thank you Tony, Thank you for your spirit and dedication to strangers who need to send packages. Thank you for being selfless, and thank you for being…You.

Joanne Im: I had finished designing a research poster the day of the presentation, and was needing printing services within the day. Tony and Harry were the consummate professionals. Calmly and courteously taking me through the options, the pricing options, and the timeline over the phone. When I got to the FedEx location to pick up my poster, there were many customers on location. Tony and Harry, however, made sure that everyone was attended to in a timely manner. What I felt was very unusual (in the best sense of the word) was that they were very attentive and kind to customers without keeping other people waiting. When Tony asked why I was here, I mentioned my poster and he reassured me that it was printed. Tony then showed me the poster he had printed before cutting, explained to me the properties of the paper, and then prepared it for transport. What impressed me most was the obvious honesty, care, and craft that he brought to the task. Hard to describe without experiencing it. Thank you to Tony and Harry! Their reputation in the online review space is well deserved! #MITFEDEXLEGENDS

COREY Legere: One guy is very rude and unprofessional he just want you in and out. Very unprofessional

Malcolm Mayfield: Always great

Claire Camacho: Great service while doing a complicated return of a work computer.

Ankita Thomas: Probably one of the best experiences shipping and mailing that I've ever had.I'd been going to this store regularly for my printing needs, the rates were good, the staff helpful and responsive and it was easy to get to.In the past, I'd used their services for sending some documents - nothing too complicated and no problems with the sending whatsoever.Recently, I used the store for sending some bags and packages for moving. The employee was really helpful. He explained how different options worked, issues I may have to look out for when making a pickup request online and how best to ensure my stuff gets where it needs to go.If you need anything shipped, I'd highly recommend this place!

Evan Long: Tony is the man. Hire more people like Tony so the wait is shorter.

Cynthia Kiss: Staff is so kind and knowledgeable. I feel very comfortable when I need to use their services.

Sarah Horton: I've been going here for years.....every time has been a successful trip. There are a multitude of tasks you can accomplish in one place! Tony Z. is super helpful & friendly! He always provides incredible customer service. Lastly, the prices are surprisingly reasonable! Highly recommended.

MJ Williams: Tony Z. always provides excellent customer service!!! He makes things easy and is calm & collected, which helps when you're rushing to get something done. He holds the fort down! Prices for full-service tasks (copying, faxing, etc.) are reasonable. Conveniently located, plentiful street parking w meters & open until 7pm. Highly recommended.

Lasitha Yahampath: Friendly staff. Tony is Very helpful.

Sam Todd: Brian (store manager) is very helpful and super nice!

Chenyu Wang: Tony is the best!! so nice and thoughtful! He handles everything with great care and suggests the best packaging for my weirdly shaped skateboard and vacuum. Thanks to him, moving and shipping weren't costly and stressful for me...

Atif K: I went to this FedEx location to drop some documents and get passport photos. Tony is a gem at this location. He was super helpful, very polite and really knows how to treat a customer.

Zeke Piskulich: Harry and Brian were both incredibly helpful - they got my last minute poster printed today asap and helped me out of a really big bind!

Martin Scheuring: Excellent service! Tony is a gem. He always goes above and beyond to help customers. Thanks again :)