Best Storage Facility Cambridge Near Me

A.GARCIA PHOTO: Great guys

j d: Steve is terrific to work with as he follows through on his commitments. You can count on him doing what he says he will do. The service is great and the facility is clean and secure. Steve goes out of his way to make the rental process simple and convenient. My son has rented from him for 2 consecutive summers and plans to continue to do so next year.

Jeannette Fletcher: I have had my things in their care for 2 Year's... I am very happy with the customer service and love that when I call I get to talk to someone that is actually at the facility...

Timothy Lyman: Great service!

Jay Lamour: A team of great service professionals, with a level hospitality leads me to say this is a great place to store your belongings. They are easy going and go over everything in a simple terms so it impossible to say things were glazed over. Thanks for providing the services.

Brett: The staff there are friendly and helpful. They helped me figure out what I needed and got me set up with a good self storage unit. It's also nice that they're in Cambridge -- right on my commute actually. It's a pretty great service overall.

Tifa: They force you to give emergency contacts. If you live a private life this place will force you to give private details to another person. Invasive.

J N: Super easy. Great service.

Beth Redmond Walsh: Great service

Tim Hyland: Confusing signage to return the truck. Friendly, but confusing.

ROSS CASSEL: I was there right today, Jan 28th, in the morning and later . Wonderful and smart experience in the morning, when a mature guy made it very smooth and fast to pick up a 15 Truck. Great guy, great store. Unfortunately , when we came back to drop off the truck and to rent a van everything was different. A young guy , acting as a powerful manager, treated us very badly because we stopped the truck few inches beyond the “line”. He lectured us (one of us is a 70 yo engineer and the other one is a university professor) even saying we cannot read . He was very rude and unexpectedly unpleasant, as if we were not customers but some kind of tax collectors. He did not know, maybe, that we were customers, paying customers. By the way, the big ( very big ) sign saying “equipment return” hanging from the ceiling invites entering, while the stop sign is a really smaller on a side sign . However, he did not know what politeness is. Unfortunately , rudeness is a bad attitude to customers who ( after a very long day of hard moving work) do not need to be badly lectured and even barked at by very unpleasant and unrespectful people. We gave up renting a van in Cambridge due to our very bad experience. I have never seen any attitude like that in my 70 years . Good luck to other customers !!! That guy should be taught that smiles are for free. Maybe we cannot read….but we can write .We are going renting the van elsewhere , just to avoid to pay for rudeness ! Not there anymore , thanks !

Ben Pruitt: Great staff. Vehicles have always been available and in great shape for me.

Justin Jackson: I rented a cargo van from this location, and due to a miscommunication, I left with a mistake in my rental agreement (my fault for not checking everything carefully before leaving). 5 stars because the employees worked with me to fix the problem even though it was not the easiest/most straightforward thing to fix. Customer service is everything and is so appreciated!

William Mosley: Friendly services!

Malcolm Mayfield: Really was quick and easy.

Yakov Rozenberg: Always have everything you need f I r moving and overpriced

Tetsuya Kaji: I went to the counter to book a van and the manager Curt helped me out. When I booked it, I did not ask for the insurance and he also told me that there are no mile charges on Sunday. However, after the rental they charged me both the insurance and the mile charges. When I called them, they told me there was nothing they can do because it was the manager who booked it. I think it is ridiculous.

Alex Lewin: They were super nice. They seemed to enjoy their jobs. Very helpful. Nice clean newish van (9’ Ford 250 something). Easy pickup drop off. Easily added an extra day. I can’t think how the experience could have been improved.

William Sangertri: Good but small please to stores ☺️

Aldo Solares: Cool guys

Andre Gill: “Manager” and self proclaimed “Marketing specialist” harassed me days after returning my truck late. Got a call he informed me he was attempting to illegally hold my deposit after fees were paid. When I asked him to write an email stating the reason why he was contacting me he refused. He Called from a cell phone not the stores number. He reported the truck as stolen and filed a police report for a late truck return. With so many other locations why would one deal with the headache of mall cop “managers”? Do yourself a favor and stay far away from this location more specifically the fellow with the glasses and the little man syndrome. Had to call customer service, wait three hours to get my refund and am still waiting days after the truck was returned for the police report to be closed. Customer service at its finest!

Pound “Pound183rd” 183rd: Great service and would definitely rent again

Gustavo Biaobock: Terrible customer service, rude and clueless people working there! Went to Brighton location and got 100 times better service and drove off with my reservation in less than 5 minutes.

Nour Maalouf: My friend and I had to get boxes for our whole living group (more than 100 boxes). The staff went beyond their responsibilities; they helped us fit as many of them as possible in the car. It was literally a game of Tetris. Not everything fit so we had to do multiple rounds, but we got to U-Haul for the last round a minute after closing time. Despite having finished officially working for the day, the staff helped us carry the boxes outside and stayed a little overtime. They were incredibly helpful and fun to talk to. Thanks guys!

John Lo: We rented the van to move our stuff to the storage. Unfortunately, the car broke down and they took forever to come fix the car, which resulted in us having to pay an extra parking fee and going to the storage on the next day. Worst of all, U Haul charged us for the day the car broke down and the next day when we still had to drop our stuff off at the storage.

Hannah Stephanie Laird: The staff were super helpful and friendly at the Cambridge location. There was an issue with my storage unit and Kurt helped me get a new unit right away even though the location appeared to be full. The facility itself was very secure and easily accessible, my friend decided to store there too after seeing it!