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1. Walgreens - Lowell
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· 59 reviews
54 Plain St, Lowell, MA 01851, United States
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Patricia Oliveira: Terrible service. I waited almost 1 hour to pick up my prescription. They have 0 customer service. I will never come back. I wish I could give 0 stars.
Shawn Jordan: I used to have no problems filling prescriptions here. I'm not sure what changed, but it seems like it's management at this point, because the workers are doing the best with what they have, but they seem run ragged. I've been trying to fill a script for 10 days now. The Dr. has been on the phone with them 5 times now, each time they tell me that they have spoken with the manager and that the script should be good to go. It when I go it to get it, it says they still need approval and they need more information. It's for something that measures blood sugar. This has been an absolute nightmare. Whoever the manager is that is telling us that it's all good to go is obviously not communicating that with anyone else, nor in their system. My Dr. Is telling me to get it filled somewhere else because of how much of a pain this has been. Wasting my time on the phone, waiting around in the store. Go somewhere else until they get someone competent in there to run the show.
Duke Chheng: Been going to this pharmacy for a while now. Never had an issues until recently the night shift pharmacist will ignore all phone calls and leave you waiting for hours. So I drove there and she wouldn’t refill my script saying it’s too early when it was only a few days early. Made me wait until 6am to pick up my meds 🤦♂️.
Md. Akiful Haque: Good place to go!!!
Wen Gu (wen): The pharmacy is the worst. I purchased an eyedrops (oropatadine, just for allergy redness and itchiness)prescribed by my former pcp for 247 dollars, while there are plenty of alternatives you can get by the counter for about 10 bucks. The physician at Walgreens didn’t mention that at all. When I called to question them, the lady on the phone refused to admit that there were alternatives, and literally laughed at me for paying 247 and told me I can’t return it because it’s their policy.
Vanessa Rivera: i was an employee at walgreens. i always made it to work even if it was a few minutes late. sometimes my whole shift im standing in the register and personally i cant becausse my knee is messed up. and when i told them about it they didnt really care unless i had “proof of a doctors note”. i was offered a chair and then i was told “it’s unprofessional to sit down” an hour later but if my knee is in pain what can i do? i still showed up for work because no one cared. there was times where i got no sleep and was still begged to come into work because no one was working and it was put onto me. and i constantly picked up shifts because i needed the money. one day i just needed a day off because my knee hurted and the boss of the store tells me “it looks like you dont want to work here” over my knee hurting.. and i was still a minor at the time. i only worked there for a few months and quit in july because the people there are so rude and dont care at all. and all the other employees i was friends with would agree with this. no one liked working here.
Brit S: Everytime I go there, it takes so long my entire schedule gets ruined just for a pickup order. I have waited for 25 minutes for them to take 2 cars in a three car line. It is not because of complications in any individual order because this constantly happens. The other one on Middlesex street is worse because they literally don't give you the prescriptions because they're always out of stock or don't know how to transfer scripts or deal with insurance in any proper manner. Terrible service and I can't just sleep before my second job, and personally I can no longer study today like I was supposed to. Why? Walgreens on plain st in lowell...
mr&mrs Mastrullo: Waited in the pharmacy with a fussy baby for 45 minutes with two cars in front of me. The person at the window rang the bell three times and no one answered before I left without even getting my medication. Being short staff isn't an excuse anymore. This is absurd.
rob santoro: I would rate this place a -5 if I could this place is terrible I came here at 12-noon to drop pills off wich took the 20 mins at the window then they told me it would be ready at 1:30 then I came back to pick up the medications at 1:50 they told me 30 more minutes so I was aggravate so I waited until 2:15 then they were still not done so I flipped out on them saying I want the medication now wich they told me I need to wait another 15 minutes the pharmacy is terrible and needs to fire all there employees and get people who will actually get the job done by when they say/on time
Kim Hap: Picking up the prescription is a nightmare!!
Hetul Patel: Almost medicine out of stockI have to pick up one medicine two times almostWhen I go they told me few days medicineCome after two days
Anxietea: Annoying cashier chick flirted with my boyfriend.
Bora Son: It is insane of waiting, It took me almost an hour to pick up from the drive-through. There were just 3 cars in front of me.
Sam Kong: Been a customer at the pharmacy since 2005 but today I decided to switch to a different pharmacy because since Covid they have been so slowww in terms of getting medicines out to customer( usually at least 30-40 mins at the drive-through). Today I had to get down to the pharmacy because my mom prescription had no more refill so normally they would fax her provider to get a new prescription and everything would be all set but nope I spent about 1.5 hours calling them explaining that the provider already faxed over a new refill order( they have confirmation number) but Walgreen’s staff kept insisting they didn’t get it. I would ended up calling my mom provider again and again to confirm this information, it’s been 72 hours and still the same problem. I called walgreen back and asked them nicely to call the provider because they kept telling me they already faxed it over. The person on the line refused to call my mom provider, they all said they’re too busy and it isn’t their responsibility to call since they already faxed it. I basically said thank you and went straight on site to ask one of the pharmacist to call for me since my mom is out of her medication. She was nice enough to call for me, took only 5 mins and I got the medicine within 45 mins. Things would’ve been so much easier if the staff would just calls instead of telling customers they already faxed refills order and there’s nothing more they can do.
Elisha Sidoti: Anyone who has ever used this pharmacy and gave it more than 1 star is obviously being paid for the review. This is BY FAR the worst pharmacy I have ever used. 3x now I have come to pick up medicine that should have been ready at 8am and at after 5pm I've been told it's not ready yet and it will be a minimum of 2 hours. Tried calling on the phone to check if they're ready and I waited for over an hour only to get hung up on the second someone "answered" This place is HORRIBLE
Akira Jackson: So I was an employee at this walgreens I started working there on June of 2021 and I recently had just quit due to the fact that they didn't care that I was 16 and still doing school and had went through alot I couldn't even take a week off for loosing my step-mom they had made me worked that day and I cried because I couldn't make it and they didn't care so i ended up quitting and now im doing better than ever and the people there expect some are very toxic and the mangers expect one are very rude and only care about themselves
Kim Labatiao: This place has the rudest pharmacy employees.May it be in person and specially over the PHONE! If you’re tired of your job just quit!! Don’t make people’s lives miserable just because you’re not happy with your job. I can imagine old people calling for help and impatient people like these will answer. It’s terrible!!!
S “zed”: Don't go here if you need to travel, test result will not be a turnaround of 48 hour as staff stated. I waited over 72 hour for my covid test result when crossing a board result must be within 72 hour from negative.There wasn't even a confirmation when my specimen sample got collected like other places.Again, don't use walgreen if you plan on traveling or need test result under 72hour.
Veracem Mendacem: Too slow at the pharmacy.
Lisa Vorng: I want to give more star to Walgreens plan Street but half star or one should be enough for pharmacy Walgreens in plan Street because some lady work in there acting like she perfect....in person or on the phone No respect... I choose this pharmacy Walgreens because it close to my house if so no way....
King Cairo: Nice
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Drug store
2. Walgreens - Lowell
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· 42 reviews
1765 Middlesex St, Lowell, MA 01851, United States
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Robert Clark: For a couple of years, the pharmacy had the same people, and were adequately staffed with helpful, patient, and knowledgeable employees. The past year and a half has been intolerable. Always woefully understaffed, constant turnover, combative, impatient, and poorly trained staff. I’ve never seen a downturn like this. Finally transferred everything to another pharmacy.
kayla thomas: Every single time I come in here, it's awful. The older brunette woman who is either the manager or just has seniority over the younger employees, is just absolutely horrible. Her attitude is ugly every time I've come in contact with her. Nobody knows how to do anything here. This Walgreens needs a better training program.
Patience Virtue: Never again. Pharmacy workers are the worst. They messed up my prescription pickup status; they gave the wrong info w/c ended up costing me so much time and headache. They give really poor service, EXTREMELY SLOW, and Not qualified to do their job!
Nick King: Buying birth control with my significant other when the cashier asked if she was my sister, then proceeded to tell us that she should be paying for it because she has more money, he then insisted again that we were siblings and made us extremely uncomfortable. Crazy old man from India. Will not be returning
Carola Fernández: Every time I go to this store, which is the one near my house, it is a problem. There is an employee who is the rudest person, he never wants to give discounts, he speaks disrespectfully and claims to be the manager of the store when he is not. Although the store manager is the same or worse than him, I saw an employee cry for the mistreatment of this employee (an elderly man from India) Now I opted to go to CVS. at least they treat me with respect. I hope that at some point action will be taken on this store.
Kathy Gardner: Found what I was looking for
john Jackson: Very bad service 😒
Izzy: Very dependable and helpful
Mark Provencal: No delivery and the drive thru is very slow.
Chirag Bhagat: Stay away not matter what. Very bad experience. Had to wait for hours to get flu shot even after having appointment and everything filled up online. My prescriptions were not always ready to be picked up on time. Short staffed.. now I get why people like cvs.
Dave A: Wait time is way too long. For both visits of the vaccine we were waiting for over an hour. There wasn't a big line either. Regret getting my vaccine there. Go elsewhere please or you will regret it too.
Sarah T.: I was truly astonished by the assistance and compassion I was shown today by the manager Carlos and floor associate Jhanley. I contacted the store to purchase a wheelchair for my 97 year old grandmother. Carlos was helpful over the phone and checked to ensure they had one in stock. I needed it today as my grandmother's mobility has quickly declined, and I could not wait for insurance approval to get one through her plan. When I arrived at Walgreens frazzled and in a rush, I was helped by Jhanley who assisted me in finding the wheelchair and a plastic bed pad for Gram. After this, she called Carlos to help me carry the wheelchair. He hoisted it up, brought it up front, opened a register to ring me in, helped looked for discounts, and carried it out to my car. I cannot thank this store, and these two employees enough. I was able to get the wheelchair back to Gram's house and assist her health aid in getting her out of bed. My grandmother is the matriarch of a huge family and means the world to me. Getting bed sores and being bed bound will only come with dire consequences, so I am so grateful for the assistance and help today. Thank you, Carlos and Jhanley- it "takes a village" and you both played a huge role in aiding my family today. Also, thank you Walgreens for having the wheelchair in stock and the other medical supplies we needed! ♡
Goose Moose Juice: I have a very bad experience going to walgreen here on Middlesex st. In Lowell, MA. I dropped by walgreen because it was on my way home. I grab the stuff I needed and waited in line for my turn. When it's my turn, I put my items on the counter for it to be scanned. Right after the cashier ring up my tab. I asked the Cashier that I'm a Walgreen member, do I get a discount for the product. The cashier looked at me and says that this is what I bought, this is what it cost. I didn't get an answer for my question, so I pay and leave the place. There's a reason why people dislike coming to walgreen here, because the staff is very rude. Its gonna be my last time coming here.. I'm not the only one who think this way.
Enhanced Physique: Don't come here if your on any pain killers or addiction medicine. You will be looked down on AND you will not get your meds until you are fresh out of the last script. They won't give even 1 day early on a 30 day supply. Terrible people.
Chan M: Talk about sloooooooooowwwwwwwwww. If someone needs their medicine urgently this Walgreens is not the place to go !
Debbie “Ratmom”: They usually have what I want when I'm in there and nine out of 10 of the customer service reps are fantastic.but if you need to go to the pharmacy good luck you'll wait in line forever
Savings with P: As I was standing in line, the manager Joanne was so disrespectful to one of her employees in front of a customer as they were being checked out. Anytime I’ve seen her, she’s always been very rude and not polite. I think it’s about time she gets replaced.
Leonard Whitney: Refused to give me a price for insulin pens needles over the phone. Said I needed to transfer my prescription over to them to get price. You do not need a prescription for insulin needles or pen needles in Ma. They are trying to rip people off
Pratik Panbude: Called but got hung up
Ada Gonzalez: My experience at this store in general was the worsed ever people there are not polite or let you waited for long period of times i will not recommended this pharmacy to anyone people go where they treat you nice!! and care for their costumers!!!
Kacy Harmon: My husband and I went in to get a few things we needed a couple weeks ago. While shopping for mothers day cards for both our moms and my grandmother an extremely rude employee came down the card aisle shooing me away from my husband and saying "ten feet" now I know with everything going on were supposed to be social distancing but there was no need to be rude about i . Or even to say anything at all since I was clearly with him.
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Drug store
3. Walgreens - Lowell
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· 20 reviews
276 Broadway St, Lowell, MA 01854, United States
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Christina Rohrbacher: I thought I could make an appointment for a quick flu shot but clearly this was a huge mistake. The pharmacy is dirty, I waited 20 minutes just to get the shot, and they didn’t have access to the patient questionnaire I filled out online. The pharmacy techs were openly discussing not feeling well and being sick but coming to work anyway. This place is a nightmare. Stay away.
Cindy Barnhart: I thought today the pharmacy staff did a great job. I was getting a covid booster and they were having trouble getting it to go through. But they got it to work and I got my booster shot. Very nice and pleasant people. Thank you for all your help!!
Brenda Rodriguez: I have been calling the pharmacy and waiting they make u stay online waiting to hang up phone calls or not pick up 😕 Walgreen at 276Broadway st Lowell ma
Bibixinh Do: I went to the store today 08/27/2022, around 8:40. I tried to look for some make up items and I had trouble finding them. I asked the worker (Maria) there to help me and she was not FRIENDLY AND NOT HELPFUL AT ALL. She ignored me the first time when I asked her about the mascara. She told me I don’t work in the make up section and she just walked away and she did not even wait for me to finish my question. I came to the counter and asked if there is anyone working in the make up section to help me find another item that I needed but she just said NO. I left Walgreens without getting any items and just a dissatisfied service.
Angel Nieves: Amanda. Store front Mgr. Needs revaluatuon. I brought item to pay. She said it's $5.99. But they were several items the same on the rack. Amanda said no its $5.99. As a customer I asked for to see where u got it from. Amanda said I don't have to see anything..it's to early for this. I went back to the items to investigate. I took a photo. I'm latino..and a pastor. My wife whose Asian was in front of me. Amanda didn't know that was my wife. Wife told me Amanda was saying nasty things when I walked away. I returned to the register. I told Amanda..there's a mistake, cause there's several items not just one. I said please look why I I assumed. Amanda said I don't have to look at nothing again. Amanda was not desculating but escalating the issue by escalating with hand movement. Amanda so called store front Mgr. .made me upset. I replied I don't use foul language..but if I would I'll vomit everything I have. Your rude as aMgr. Amand in lowell Broadway store..said .. I'm a rapper andwill curse you out...n threatened me withnon entrance to the store. I'm a pastor..at 17 usmc veteran. Vietnam. 23 Nicaragua..died twice.. I am returningtothestore to report Amanda's actions. I'll have my video on when I return to speak to Amanda's Mgr. It would of been very nice n ez to walk me me to the items and show it was the stores items on the the wrong place. But Amanda..with dirty clothes..n.dirty mouth. To have been professional and informative..instead of stating I'm a rapper n curse me out.
Mandy Benson: It's should not take 47 minutes in the drive thru with only four cars me being the fourth. I am handicapped and getting out to walk in was not a option even though I wish I could have.
Freidrichm: This has got to be the messiest, slowest and most disorganized pharmacy in Lowell . You do your part, call, set an appointment, come on time, and they still keep you waiting, no explanation, the line to pick up meds is always long, the employees are always confused about what is what and who is who. Get it together!
David Musoke: Called in for my Covid test today and the phone menu system will not permit me to talk to a pharmacist. Been stuck in cyclical menu hell forever. Not good service at all.
Calvin Le: I've called 4x to regards of medication and have been hung up on ALL 4 TIMES!!! Trust the reviews, this location is horrible!!!
Kristi McDowell: In 3 years of living within this pharmacy's vicinity, I've not once been able to successfully pick up my medication in a timely manner. They only ever have 1 teenager working the pharmacy, where patients line up down an aisle in a store where mask policies are not enforced while their colleagues do who knows what back there but it's absolutely not processing prescriptions with any sense of urgency and wearing their masks under their noses. If there's anywhere for the omicron variant to breed, it's going to be where a gaggle of sick people are forced to into tight quarters with no protection.
Hamza: I went for a covid test and the result came back way passed 72h.Per regulations, you have to take the test within 72h but Walgreens can't guarantee that.If you ever need covid test for travel, I'd suggest CVS or a CVS rapid covid test (if it's acceptable) but never a normal Walgreens PCR as it's not reliable and you'll be risking losing your flight.
Katy Ortiz-Algarin: Went in to find a profuct which was a lower price on the Walgreens app for the location I was at... When I asked a associate if they priced matched online, I got a quick No. I also asked another associate and she seemed annoyed and just moved her head side to side.. So I decided to do a online order to pick it up since I was trying to save money. I then asked another associate if they recieved my order and asked her if they did price match, the polite young lady said ✔️Yes, only if the product is the exact one you want in the store and is not on Sale online. ✔️ (The product I needed was not on Sale). I wish I didnt have to go through the hassle of doing an online order just because someone didnt know the policy, but at least I left with the product I needed. 🤷🏽♀️⚠️PER WALGREENS WEBSITE POLICY.Upon request, Walgreens stores will price match to Walgreens.com regular price. Online sale/promotional offers, pricing resulting from a typographical error, previous days pricing, contact lenses, photo, pharmacy, and health services are excluded. ➡️ Item must be identical in brand name, description, size, weight, color, quantity, and model number. ⬅️ If item is out of stock at the store, no rain checks will be issued for a price match. A Walgreens team member will validate price. Screen shots or printouts will not be accepted as proof of price. Price match is limited to one transaction per customer per day. Stores reserve the right to limit the amount of price adjustments made in a single transaction. Price match requirements subject to change.
SpongeBob SquarePants: My printing order got purposely delayed from 12:00pm (original pickup time) all the way to 4:00pm (the time it was ready for pickup). The store doesn't seem busy, but it made me upset.
Jonathan Nevins: Pharmacy constantly hangs up after putting you on hold for 5+ minutes multiple times. Consistently mess up prescriptions resulting in delay of filling them. Awful customer service where they don't acknowledge you at the counter for multiple minutes. Just say I'll be with you in a minute as opposed to going right in front my and avoiding eye contact. From pharmacist on down.
Joe Wilkins: I’m a fan of all Walgreens. I shop here 4 days a week . It’s clean convenient and the staff is helpful and nice.
Flower E: This has to be the worst and most incompetent retail pharmacy that I've ever been to. Slow as a tortoise, with absolutely no sense of urgency even as the line wraps around
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4. CVS - Chelmsford
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· 76 reviews
25 Wood St, Lowell, MA 01851, United States
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Vrushti Trivedi: Some employees are very rude at pick up/ drop off. They make faces if they’re asked questions.
John Grillakis: Great customer service. Very helpful
Annie: The woman at the drop-off counter was really rude, arrogant, and annoyed with me.
Michelle Belcher: They went from “you have this many days to pick your meds up” to now a few days later “this is your last day” with no other warning”.
tomas morales: The pharmacy experience was amazing, tech answered my phone call efficiently, and the pharmacist at the store was super nice and helpful.Normally get scripts at another CVS, but this pharmacy is a million times better.I tried buying tylenol though, and I'm kinda confused why there was no one at the register when it was only 930 pm and it took them 10 minutes to come
Viola Beh: My brother had a very badcustomer service on 11/30. he was asked to leave the store because the manager didn't know money.besides that I also had a bad customer service in this cvs before and I wrote a review. I hope the owner or management do something about this.
Johnny Tate: All I know is this pharmacy is excellent to me. I do not call and try to get my stuff early. I take it as prescribed. They do not judge and everytime I have been in there I hear people yelling at them to try to get controlled substances filled early. Pharmacists have always been extremely helpful. Would not consider going anywhere else. They even go out of therre way to call me and let me if medicine is available ahead of time..UPDATE..for the past 2 weeks I have been callin because I know I had a medication on file and it turned out it was on file, two days before it was supposed to be filled. I was told it was there but they have no idea when I could pick it up. Not helpful at all am extremely disappointed by there tone of voice and demeanor. And rude attitude. Not helpful. I come here for everything. Very disappointed. Will update if fixed
Zahra Ahmadi: I’m not satisfied from the customer service at all specially the female manager; she clearly shows racist behavior and attitude toward people of color. Two employees gave wrong information to me showing the management failure to give them right information. She, the manager whose name I wish I knew, was working on a daily shift and on a Saturday.
Kyra Brugger: Insanely rude guy at pharmacy with that weird headband. I was asking him a simple question and he was very rude about it, like I was stupid for not knowing. He said “we’re behind”, and I’m thinking to myself, ok?? Like, I understand, and I will wait however long needed, but because of how rude he was, I left.
Michele Samarjian: I came in this morning to print some photos thank God for Christina coming to my rescue if it wasn't for her great customer service I probably would would not gotten my photos printed but she saved the day thank you for all your great work 💖😘💖❤️
Kayla Davis: The worst customer service. There was one cashier with a customer taking forever and another one (Stacy) who walked away when I got in line. I asked her if she could just grab a photo I ordered for me since the other guy was taking forever talking and I needed to get to work. She rudely says “wait in line”. As I’m waiting in line another lady is using the self checkout and she was having trouble, the checkout starts saying “help is on the way” very loud. The cashier who told me to wait in line was about 5 feet from her and could definitely hear it. Although she was doing nothing she just kept letting it say “help is on the way” until she finally came over. Stacy is rude and should not be someone who works a customer service kind of job.
mbh: Always so rude! The pharmacist in particular is a horrible, discriminating, rude person.
Omar Aldulaimy: I am waiting for my prescription for a week now. And they told me it will take another week to get it. Unbelievable! So if you sick you could die before the get you the medication
Amanda Madigan: The wait for everything is way too long. Got a message saying my prescription was ready after I just had major surgery. Went to pick it up and waited 30-40 mins in line to pick it up. They aren’t hiring but they are severely understaffed and the staff that works there aren’t pleasant to deal with. May just change my pharmacy to Walgreens across the street.
Hello Sunshine: They've accidentally double filled my meds/given the wrong dose so please double check for your elderly or children.
Angel Reyes: I would just love to say that there’s this employee named diana there & she is the most sweetest thing, with such a pure which there isn’t much of in this world.. she has such great customer service/communication & I really do think this lady should get a raise of some sort.we need more people like her in this world.
J Vieira: I like it cause it's new,clean, usually well stocked, pharmacy is the reason I come here,, the lines are ridiculously too long, not enough help in that dept, ive never had a bad experience here, other than not enough staff???????
Jennifer P: The worst CVS ever, they have one pharmacist that is SO RUDE! I want to transfer all my prescriptions away from this CVS just because of her… she has no phone skills, rude when talking, doesn’t listen to you when you have issues!I have received medication from them without medical labels!Takes forever to get a prescription filled!Worst CVS!
Camila Guimaraes de Almeida: Worst cvs I've ever visited. Every time, items are missing and only a working cashier.
Kim Thompson: I think the staff was very professional, I called to ask question about my medication, staff was very helpful & friendly, I love the new location, especially the drive thru, very convenient!!!
John: Pharmacist was really rude over the phone.
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5. Walgreens - Dracut
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· 30 reviews
1161 Bridge St, Lowell, MA 01850, United States
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Emma Johnson: Got my covid booster here. Katrina administered the shot and I didn't even feel it! Very impressed, I've never had a painless vaccine before. Everyone was super nice and it went so smoothly.
Katelyn Fone: Pharmacy is horrible when it comes to vaccinations second time I’ve walked or a scheduled appointment because after being on time and early I was told to be seated and wait just for a woman and her daughter to come in ten minutes later and ask if they have time for a flu shot and 3 minutes later they were taken back so 5 minutes after that I was annoyed and left. This happens there more than not they forget about you, for once cvs is better.
Ela rosa: Love Walgreens everyone is easy to please you. Have all my covid shots done there plus pneumonia flu and shingles never had an issue. Found people at CVS a little difficult at Pharmacy
Dee Chanda: Came here today for Covid testing and the Hispanic guy at drive up pharmacy was talking to me like I was some animal. If you don’t like your job man, just quit.
Annie Bush: Attention all Walgreens customers: Despite what Google or Amazon says, we are NOT a full FedEx facility, nor are we a full Western Union. We are a Satellite Location!Services we offer:FedEx - drop offs and pick ups(Bring your own label, tape and packaging please. We do not print labels!)Western Union - send money, pick up money, and bill pay.Sorry for the inconvenience! Have a great day!
Lazaro Cespedes: their service is lousy, every time you come to use the wester they have no service, or it doesn't work, it's always an excuse, mainly from their manager DAN, lousy service don't waste your time here
john smith: Pharmacist refused to covid test if you're not in a vehicle. Contrary to what the appointment confirmation email information has listed.
Lukwago Timothy: 🤮
Amy Burns: Customer service experience is always spot on. Unless they're busy, I've always been greeted when I entered the building and acknowledged by someone while shopping. Everyone's so helpful and very friendly. This location is very clean. I don't use the pharmacy, because I've used CVS for years and will not change. I do recommend this Walgreens location though
Malinda Mercado: So disappointing. I never use this location.. used it today for Father’s Day .. photo book was suppose to be done 2:45 . I get there .. the whole books is end to beginning ( okay no worries- mistake ) tell me it will be done in an hour . Well I just left there 5 pm.. he was talkingTo other co worker NOT EVEN WORKING on it - say “Ya it’s not done -Call u when it is ) wellNow My Grandfather didn’tGet. So rude about it . Do not doPhoto there !
Roberta Bergeron: Twice I went to pick up prescriptions inside the drugstore, twice the person at the pickup counter took care of all the people at the drive through pickup even though I was there before them and he just left me waiting even while he answered the phone. This time after he took the second car before me, I went out got in my car and went through the drive through 😩
Andrew C: FedEx and Walgreens both advertise you can pick up/drop off during normal store hours, seems great when something is going to arrive when you won’t be home, doesn’t do anything when they arbitrarily choose a cutoff timeAlso, this store is fairly new, but somehow has the feel of a Walgreens built 30 years ago
Helpful Reviews: Unhappy with this farmacy and the worker's there today not helping me .
Sammie DiCamillo: I called the store to see if they had something in stock and the lady hung up on me! Very rude! They don’t want to help people at all.
Joe Buczynski: they suck over there , rude , not a good experience
David V: The store is clean and the staff goes the extra mile to be helpful. It's in a convenient location for prescription pick up, and I'm always able to find what I'm looking for in the regular stock.
AsRebel: Card kept getting blocked, cashier was sarcastic towards me. Just go to CVS.
Donald Lupien (Don): The store was clean and organized. The staff at the register was very nice and parking was not a problem. Being next to Market Basket makes it convenient if you need to make a few stops.
Carolyn Russell: Good
Linda Quintal: Friendly employees. Clean always have what im looking for
AVT “VT GUY” GO: I used to get the patches that are lighter blue and one day you you stop giving me those which are better they do the work better and now you offering me the cheap brand also once you get used to the employees you come on and change all of them I'm getting you people people that doesn't know you they don't know how to deal with you I am an MS patient change is very hard for me you better get your act together especially the pharmacist the little tiny one she's Dynamite but she could be an ass
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6. Walgreens Pharmacy - Lowell
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· 12 reviews
54 Plain St, Lowell, MA 01851
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Drug store
7. CVS - Lowell
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· 78 reviews
336 Bridge St, Lowell, MA 01850, United States
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John Goddard: The best 24 hour store in the area. The highest quality items and selections available. Friendliest and most helpful staff around.
Anuj Bhatia: Has everything what it needs
Damien “Damien” Beaumier: I went there to get Medicine
Tichina Morrison: They don't update their hours on the website, you drive there just to see printed notes saying the store is closed until 7am. Ridiculous
Neisha Rivera: Tell me how I drop off my prescription at 8pm , at that time I told him I did not have insurance an I will pay. He said 30 mins. I come back a little past 9:30 to pick it up am he tells me because I don’t have insurance he did not get it ready. I have gone to many cvs/Walgreens. Sometimes I forgot to specify I don’t have insurance THEY STILL NEED TO GET IT READY. I live 30 mins away from this cvs an I have no car. So the process it was trying to get someone to take me back out there could have been avoided had he done his job. I don’t care if you close at 10. I brought you that prescription at 8 you said 30 mins. I gave you an hour. Should have been done. So over this pharmacy, an the staff.
Elianny: Ahora hicieron un gran cabio ahora tiene mas cosas aunque movieron todo pero vale la pena
Nicole: Update. Original post at bottom.Because of the constant lying, irresponsibility, and cover up of the pharmacy staff, I have missed, lost, and taken the wrong kind of medications. My medications are getting filled according to my insurance and the app, only to be told by in store pharm techs that that didn't happen, it got filled and not picked up, or it isn't covered anymore (which it always is) and I need to pay out of pocket. I feel this is a tactic to trick me and allow CVS or whoever a chance to line their pockets. Either by me paying or my insurance for having to cover the extra meds. This has caused my PTSD, MDD and high anxiety to sky rocket. CVS literally has me in years over this. I am removing all my business from this company. I hope others due the same. Maybe they help some people sometimes, but personally they're killing me.2/2022 Original Post:Due to not actually checking my file to see there is a new prescription and calling me a liar, I went almost 2 weeks without my medication. Then the systems sends me a text asking about the new prescription. I call to clear the problem and get told again that I was wrong. Expect why would the system ask me about it. This finally convinced whoever answered the phone to actually check, and it was ready in 20 minutes....Good thing this wasn't life saving meds, although not having them did have me living in immense pain for those 2 weeks.Thanks for caring CVS
Dave A: Rx sent in the morning, my wife waited at 10am. Child is sick and cant be waiting. 242pm currently and says its not ready on the app still. Called 3x and was put immediately on hold. Terrible service, worst ive had at any pharmacy. Time to change pharmacy. Only good thing is its open 24 hours, which they might have u wait those 24 hours to get ur prescription so up to you if you have that time on her hands. We dont
Adam Narinian: Thursday --- happened from about 7 to 830p by the time I left..... so.. Finally decided to drop this pharmacy. I was on hold and no one picked up after twenty minutes.. 3 times. One hour. You can hear the phone clicking back to rering them. .. So while I drove to the pharmacy still on hold, got to drivethru. As usual, 3 or 4 technicians working. I ask about why literally they are choosing to not answer the phone ( I can hear it ringing in the background) the technician says "we're short staffed" ok? I'm sorry to hear that but.. it's really no excuse to not answer phones.. at all.... For over an hour. nothing new really, everything at this cvs happens at horrible pace. Pretty sure everyone working there is completely numb to complaints and questions. Upper management really needs to look at this place. Huge huge output always 4 people working but always still slammed! There is a reason I go need to go to a 24 hour pharmacy to pick up my meds.. I've been to about 4 or 5 CVS over the course of my life and this one is one to avoid! Stay away.
codi pearce: The pharmacists are very rude and do not listen they continuously talk over you when trying to communicate your needs to them ,after I explained that I need a specific type of needle the pharmacist offered me a syringe which is not what I was looking for they were no help at all also usually other pharmacys will ask if you would like to see if there are any at another location
Sandra Mejia: No customer service, they should hire people that really want to work. Photo kiosk! A waste of time, that CVS needs new equipment!!😡
Betty Smith: Went at this CVS to get some medicine, with a friend ( black Dominican), as I went for the medicine, my friend went to see makeup, as soon as she got the the makeup area they announced in the speaker for assistance to go there, the employee got there, didn’t offer any help to my friend and kept moving the same products back and forth, my friend got so uncomfortable she left and come to tell me what just happen, mind you my friend never asked for assistance, so I told my friend to wait by the medicine pick and I went next to the makeup, the speaker didn’t ask for assistance, and no store employee came to the makeup area, I moved things and even tried some ( I’m white), I’m baffled that in 2022 a store like CVS still targeting clients by race an ethnicity, if you care a little for a better world don’t shop at this store!
Emma Johnson: This place is rough around the edges, but the 24/7 pharmacy with a drive through is top tier.
Asor Sntos: Lastimosamente tengo que dar una estrella ayer alrededor de las 8 de la noche fui a comprar unos depends para mi esposo y volví a entrar para comprar una máscara y la muchacha de cabello negro (Joven) y el muchacho blanco que estaba en la caja pensaron que yo estaba roban, es una falta de respeto y incluso tiraron por el micrófono alertando para el área de (maybelline)debería de darles vergüenza tampoco me quisieron cojer los cupones diciendo que su caja tenía problemas deberían de orientar a los empleados que dejen de acosar a las personas es una FALTA DE RESPETO.
Robby Bennett: I called to see if my prescription was ready. And no one answered, two times I called. 10 minute wait before I hung up each time. I walked there in pain not knowing if they were ready, they were. While I waited for my turn I observed 5 people behind the pharmacy counter, 3 calls waiting on hold for them and I look around and 2 of those 5 were doing absolutely nothing! 1 of the 3 remaining that was working was absolutely rude to customers, older lady with gray hair in a bun, telling people where to stand in line and most barely speak English, just made worse. The store itself is never quick, store or pharmacy, self checkout is never working right and yet you walk through the store and there will be 3 or 4 employees screwing around in a aisle somewhere. And it’s busy. Rude managers! I live right across the street from the old cvs on Merrimack street and I knew everyone there. Courteous, smiling and respectful employees. You people really dropped the ball on closing Merrimack. And after today please delete out of your system, I won’t be coming back anytime soon! Just awful every time I go there.
SaladFingaz: worst CVS ever... most of the employees are crackheads… panhandlers outsidethis dark skin girl whose teeth looks like she’s been chewing rocks gives me a nasty attitude…yuck. 0 stars
Family Warming: Really bad serve they been call up for pickup 4hr before,It’s still not ready even got there. It’s so many times happening.
Zuleyka R: I barely ever go to this cvs. Yesterday I decided to stop in super quick grab some things and go! While I was there the second I walked in a lady with black straight hair followed me, and kept watching me. I felt profiled, I felt judged, as if I was going to steal something I was there for a whole 7 minutes and felt uncomfortable shopping so I grabbed two things paid and left. I will never go back to this cvs. They profile and assume the worst of some people they didn’t follow anyone else just me and it was pretty obvious. She didn’t even try to make it seem like she was not watching me. I told her her I’m paying now you can stop watching me!
Ron La Porte Jr.: This is one of 2 CVS's that I frequent and not only is it my favorite of the 2, but it's my favorite of EVERY CVS. Yes, I have had some less-than-stellar experiences here but overall I am pleased with it's service and will continue to bring all my CVS business to this location. I definitely recommend it!
jared long: They sent me a text message telling me my prescription will be a week and a half late.I replied to their texts which are a dead end. They instructed me to call. It's been 42 minutes with no human interaction.Does anybody work here?
MMejia: Worst of the worst and they are proud of it too, seems like no one there cares about their slow moving ridiculously long lines, they don’t care about helping client, long wait times and very very very very long hold on the phone🤦🏻♀️. There should be an All staff retrained in the pharmacy department.
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8. True Care Pharmacy - Chelmsford
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· 6 reviews
1275 Pawtucket Blvd, Lowell, MA 01854
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Arnav Hemanth: When I went there I had a bad case of diarrhea, and my stomach was growling like my mom when I don't fold my clothes. The owner helped me very much that I felt like kissing him.😘 Minesh
Ben: Pharmacist goes the extra mile, great customer service.
Corey Trigones: Fantastic
Pierre Renet: For good
Sunny Sherring: We had a migraine headaches. Went to see if we can get some good medicine.Person who is the owner and work there .Very nice and respect us.We got a best medicine for Migraine headaches. Please visit and try your self.God bless Him.George
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9. CVS - Lowell
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· 6 reviews
161 Jackson St, Lowell, MA 01852, United States
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vichea bau: This pharmacy is the worst pharmacy ever. The waiting lines are long. Rude employees. They have no patience. They don't listen to you when you have problems.The employees' works in the counters so unprofessional. Yesterday my wife went to pick up prescription that was sent from the doctors they said waits 20 minus. after 20 min not done. she back to pick up again 2 hrs. They said need to 30 min. Today my dad go to take a vaccine that was sent by the doctors. My dad do not understand what they told him. He call me to help translated and ask me to talk to her but she is not polite or helpful .. I wish all Manager CVS can see this comments. and training theirs employees to be professional staff for customer relation.
Jose Capo: Nice people there,and the ones leaving negative feedbacks are probably the problem 😂
Joshua Chisholm: Always in and out without issues when I go to pick up my prescriptions. Not sure what these other negative reviews are about but I love this spot.
virginiah chege: The first time I have been there, worst experience the nurse or talk to me very rude. No patient but it’s because of my color because the one before me she was very nice to her.
SIRAJ DARWISH: This pharmacy is the worst pharmacy ever. The waiting lines are long. Rude employees. They have no patience. They don't listen to you when you have problems. Don't deal with them. Stay away from them. Worst CVS ever.
Mike Stelmach: DONT BE FOOLED!! its located inside the loft building with no signs outside the building. This location is a pharmacy only. Once i found it get service.
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10. Century Pharmacy - Lowell
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· 21 reviews
937 Gorham St, Lowell, MA 01852
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11. Walgreens Pharmacy - Lowell
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· 2 reviews
276 Broadway St, Lowell, MA 01854, United States
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12. Walgreens Pharmacy - Lowell
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· 6 reviews
1765 Middlesex St, Lowell, MA 01851, United States
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13. K Pharmacy - Lowell
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· 12 reviews
280 Westford St, Lowell, MA 01851
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14. Walgreens Pharmacy - Dracut
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· 3 reviews
1161 Bridge St, Lowell, MA 01850, United States
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15. Community, A Walgreens Pharmacy - Lowell
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· 5 reviews
25 Merrimack St, Lowell, MA 01852
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16. CVS Pharmacy - Chelmsford
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· 10 reviews
25 Wood St, Lowell, MA 01851
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