Best MINI Dealer Lowell Near Me

Selina Cloutier: Everyone at Mini of Bedford is great! From the service department to the sales team. My experiences over the last year and a half have been nothing short of exceptional.

Sean V. Baker: I had a very smooth and enjoyable process with my purchase of a new Mini at Mini of Bedford... great communication, friendly service, and a great car!

Susan Garand: Wonderful staff. Very happy to be a new MINI owner 😊

Marie Lahaie: I brought my Mini S in for an oil change, tire swap from winter and a detailing--- EXCELLENT job done!My mini was showroom ready in less than the time they estimated. Ed kept me informed of the progress and the video of status of wheel needs/tread was very informative.The service department DEFINITELY continues the great customer service and support I received when I purchased almost 2 years ago. Thank you Mini of Bedford!Update: I traded my 2020 Mini for my new 2023 Mini! They gave me a fantastic amount for my trade and were just as helpful, professional and accommodating as the first time I walked into the dealership 2 years ago. John P. And Jim are really good to work with. If you don't have a Mini, DEFINITELY go and test drive one! They are great cars!Brought my Mini in to have my winter tires put on -- more great service, comfortable waiting area, and 45 minutes done!2023 update:: SAME! brought "Ivy" (my British Racing Green 2023 Mini) in for her Spring cleaning and tire swap -- same EXCELLENT service: prompt greeting, took her right in, received bumper-to-bumper video and inspection report from Casey in the service department, Ed kept me updated and we were on our way! THANK YOU MINI OF BEDFORD NH STAFF!

Stephanie Svenonius: Gary and the folks at Mini of Bedford were fantastic to work with in buying our new Mini Convertible S.Gary really took the time to be sure we learned how everything worked, and his follow up was amazing.The car buying experience was a real pleasure. I have never had a salesman like Gary. We’ll definitely be recommending Mini of Bedford, and our new friend Gary!

Jacque Moore: They were friendly, fast and accepted all the warranty’s on my car! I paid for nothing! Awesome place :) great Wi-Fi too.

Roger Goun: I had a very pleasant transaction with John Misuraca at MINI of Bedford. John went above and beyond to help me out and I ended up getting a great deal.

Karen Boucher: Clutch replacement was not cheap but estimate was right on and work was done right. Car drives like new.

D P: I've been taking my countryman hybrid to MINI of Bedford for maintenance and other services since driving from California to New Hampshire last year and am always delighted with their work, friendliness, professionalism, and knowledge. Great team, and excellent service.

Karyn Wornick: Perfect as always

Chuck Banfi: Fast professional service. We always go here for service!

Nikita: Thank you guys. 🌻🖤🚙** hopefully not too soon 😂You guys are the best! 💎

Ray Larose: Super friendly sales and service teams. Very informative during scheduled service appointments and send detailed videos of all the checks to the car. Such a professional and efficient group.

Jane Mahle: Always a pleasure dealing with the folks at Bedford Mini.

Arcy Kusari: Continued outstanding service. I’ve been a mini owner since 2014 and the two times I had a bad service experience it was because I went somewhere else.Ed West and his team have been quick, professional and spot on every time. They have created a loyal customer. You folks just need to get more vehicles in stock so I can upgrade.

Roland Vance: Sales professional was upfront and straight forward. Mini of Bedford don’t move on their posted price and gives you a little less on the Kelly blue book value for your trade in. Car was well cleaned inside and out with a full tank of gas. Overall pleased with the process.

Shanon G: Great place to buy a car. Easy buying experience… Big thank you to John.

Julie Ros: Great experience, helpful, friendly, knowledgeable staff. Got to the root of the car's problem and solved it quickly.

Matthew No thank you: I recently bought a car here, customer service was top notch. The sales process was nice and easy, they weren't pushy at all. Everyone was helpful. They answered all of my questions and provided a good trade in offer on my car. 10/10 would recommend.

Hayden Lever: I have used Mini of Bedford for service on all 8 Minis that I have owned or leased over the past 15 years. Ed West has always proved great advise and service.

Cassandre McKinley: MINI of Peabody took great care of “Coco” during her oil change and even sent my a video overview of her undercarriage where I could see all was well… we felt cared for in every way. And though it might be a small thing, having a comfortable waiting area with tea and coffee and light snacks makes a world of difference. Simple yet thoughtful.

Jeanne Brown: Always friendly and competent. I always have a good experience.

Robert Murphy: First and foremost by far the best Mini dealer service provider around. I have to extend the highest earning Kudos to Mark working through such a complex process dealing with a warranty company and third party administrator requiring addition inspections. He kept me well-informed during the entire time with thorough and timely updates with unsurprising compassion for my situation.I purchased two mini coopers from the Mini-Cooper Peabody dealership and made the mistake of purchasing another Mini from a different dealer - the bane of my 21 day repair challenge.Would I recommend Mark and the Mini-Cooper service team??? Come on! It is clear that the place to go. As a business professor, I would rank customer service as a11 out of a possible 10 (extra credit). To that extent, a great case study example for my students to learn from.RJM

Lisa Walker: If I was just reviewing the staff this would have been a 5. Yegor was professional, clearly described the situation, and tried to work with me within what was possible.The two comes from the cost of the repair was genuinely outrageous. That they charge so much to ‘evaluate the problem’ when I already knew the problem and then gave me a ‘free’ overview of car issues which took 2 hours. To say the least I’m skeptical. Worse still. They identified a ton of reported issues and yet a day later a repair they ‘fixed’ 2 years ago- just blew all the coolant out all over again.

Janet Murphy: Mini of Peabody is an efficient organized business and I have enjoyed doing business with them for over a decade.

Kevin Ferriter: As always, the service from Peabody Mini was awesome. Several items that could have cost more, but, they spent a few more minutes and made it work for half the cost. 3rd Mini and I’d never go someplace else for service.

David Kampner: The people at Mini of Peabody are great. Mark in service took very good care of me, loaner car, explanation of what was going on and when repairs would be done. Nice showroom and relaxing area when waiting. The only downfall is the expense of repairs (otherwise 5 stars) - they can get pricey fast..... Will use them again in the future for sure as everyone there are extreme professionals.

Melanie Soltani: Very nice and professional! High quality of service! Mark was very attentive and professional!Always a pleasure going there!Thank you ⭐️⭐️⭐️⭐️⭐️

Kate Cmullen: My experience as always was very positive. I am very happy with my car and the experiences with service area.

Lillie Anne: Love Mini service. Ygor is so helpful!! Great job.

Howard Hobbs: Perfect, clean, professional, and fast!

Lauren Goldfinger: Friendly and fast

Leah McCoy: Excellent experience, as always.

Samloth Sreng: So grateful for the excellent service! You guys are awesome!

connie simon: Igor is awesome 👍

Dave Pollack: Very accommodating. No surprises with cost of repair or maintenance. Very nice group servicing the customers.

D Fitz: Mark S. in the Mini of Peabody Service department is always top notch. He has great knowledge of the cars, understands what needs fixing and handles all situations smoothly. Never had any issues.

Tom DiMartino: Professional and knowledgeable Advisors.

Fran None: Great dealership

Steve Maguire: My recent service experience was great. The work was completed within the estimated time, and the waiting area is very comfortable, with WiFi and an assortment of snacks!

ALEX Bien: Install $5 Champion sparkplugs with their $175 plug service. Overpriced, under deliver.

Raja Sayegh: Outstanding service and communication

Karen Laverty: Great customer service by Mark and the team!!!

Christopher Miller: Outstanding flexibility and customer service.

Brooks Goddard: My most recent experience with the Herb Chambers’sMini-Cooper service department on Commonwealth Avenue in Brighton was as successful as my previous experiences. I arrived in a sputtering 2014 Countryman and was attended to right away. Mark Ravin processed the car and told me 30 minutes later what the matter was and that 2-3 hours would be needed for repairs. I took advantage of the comfortable lounge and the proximity to Clear Flour Bakery to pass the time. I purchased this car used in 2015, and it has served me very well ever since. We always go to Herb Chambers and its representative Mark Ravin when our car needs service.

carlos luque: Julio was a great sales man!!! Who guide me during all the process! Thank you Julio

Trudy Riley: Sam was fabulous and beyond helpful at mini dealership….

Gheed Itani: I have wanted a mini for a long time and now I am driving one! I love it. Samuel Hesketh-Tutton, our sales advisor, was extremely helpful and answered all my questions.

Susan Welch: From beginning to end the service was great. I called to set up an appointment and get a loaner car. I only had to wait two days for the appointment and they even accommodated me by letting me drop off my car at 5:00 the day before and picked up the loaner. They did a great job on the car and keeping me informed. The car was returned nicely cleaned in and out.

Frank Gagliano: Clean and welcoming dealership and service area. Friendly service from everyone we met with. Great overall experience

Hector Colon: Excellent service

Karen Graham: As always excellent attention,great service and Mark is very professional with an incredible knowledge of my Mini .., and by the way that has been ever since Our first Mini sincerely JJG.

WILLIAM QUIGLEY: Rodrigo Moreno was very helpful and professional. Thanks so much!

Megan Roth: Our 2013 Mini Hardtop was facing some major repairs in the coming months so we did a trade-in with David. Really appreciated how David worked with us to find a new car that was in our budget and had the features we wanted. Our whole experience was wonderful and easy, from the initial visit to working with the finance department. We’ve been customers of Mini Boston for many years and there’s a reason we keep coming back! Highly recommend.

Penny Lennox: They always take such good care of me and my car. Everyone who works there is so friendly.

Ilhan Gundogan: Mark was as usual was very customer focused. Worked with me on tire replacement options and competitive pricing with other suppliers.

Chiara Spain: Mark was phenomenal! Went above and beyond to help and give me info about my car.

Chris Clarke: Mark Ravin is the best SA. I would absolutely recommend Herb Chambers Mini service to anyone with a Mini.

Jim Berkman: David Lopez was a great sales support as I checked out a 2019 Countryman hybrid that we ended up buying happily!

John Hugo: They charged me 500 fee to diagnose what was wrong with my car. I paid almost $700.00. An hour after picking up my car it broke down again. Spent 8 hours waiting for AAA.

Steve Beachy: Brought in my 2019 Cherokee for a check engine light issue related to the evap system. They replaced the gas filler assembly ($700 later) and cleared the light. It came back on after approx. 40 miles. I tried calling the dealership but did not receive a reply back. I made another appt. But that is 10 days out. We will see what happens.

Anthony Grieco: This place is absolutely unprofessional. It may have a modernized establishment, but the workers there are miserable and unprofessional… yelling, swearing and demeaning each other in front of customers. If you hate what you do, do something else. Your misery is your fault, no one else’s.

John Swike: Excellent customer service and in-stock vehicle selection!

Guillermo Alvarez: Awesome simple. 👌.

Jon Bowen: I had a rather unpleasant experience today (4/17/2023) with 495. I brought my TRX in for service and was told by the service manager that they did not want to take on the work because I did not by the truck from them. He explained that he did not want the hassle and was told to take my truck back to the dealership that I purchased it from - which is over 90 mins away vs 495 who is 20 mins away. Makes me want to buy my next car from them - what a joke and unfortunate experience.Edit:I called the dealer I purchased the TRX from and they were in shock to say the least! I'd love to hear back from 495 on this matter.

Dawn Cashman: Nice atmosphere. People were in communication with me about time frame updates. Excellent service.

Anthony Clark: They were very friendly but shady on giving details up front and had to question them about everything to get information regarding buying out my 2020 Jeep Gladiator lease throughout the entire process. I have a credit score over 800 and the best interest rate they could give me was 8.8% while looking at Bank of America, I was offered 5.79%Definitely not good service when they told me that they will comb through all loan providers on my behalf to find the best rates and to do all the paperwork. In the past they would also try to get out of covering factory defects which are covered under warranty. Had to replace rear window because defroster defect in addition to replacing the cpu for locking the breaks on the highway for collision warnings when no vehicles were in front and the windshield was perfectly cleaned. Also had to replace center dash radio/computer screen because flickering like an old tv set from day 1. The sensor for the washer fluid breaks every year when the outside temperature reaches near 100f. And the jeep logos behind the front wheels look like they are melting and peeling off.

Tiffani Martin: I came in for oil change, tire rotation and multi point inspection. They did oil change but said they couldn’t do the tire rotation. They said they did the multi point inspection but they lied. Two weeks later my brakes started making a noise. Knowing a bit about cars I realized my break pads must be low. I brought it in and looked at them and they were horrible even was riding the metal. This place said all was good with my jeep when I was given it back. This place is not doing their due diligence and rushes through the process. 0/10 would not recommend!

David Golan: Fast & easy service! Had my 2021 Jeep Wrangler towed to the dealer after-hours on Sat (overheating problem). Dealership called on Monday with diagnosis (recall related to coolant flange bolts) and squeezed me in without an appt. Vehicle was ready for pickup Tues am!

Mark Fredrickson: As usual Guy Nichols was my serviceman who provided the utmost professionalism and courtesy

Jim Williams: Professional , quick , very friendly especially women AT PAYING BILL !! Very happy

Tj Pineau: I bought 2 ram trucks in 2020 and recently my son bought a 2023 Jeep he's very happy and my younger son drives the 2019 ram, i drive the 2020 ram .. as allot of mechanical devics can go bad i found my self with a pesky problem with my 2020 .. the service manager seemed to take up the issue himself and really took care of my needs without and fanfair this is one of the key reasons i had my son purchase his new 2023 Jeep at 495 Jeep Chrysler.

Matt Bogacz: Brought in my RAM for a couple of minor recall notices,oil change and requested a transmission service due to how I use the truck. They advised it was not necessary and would be fine, I can wait until 50k service. Nice to know they did just take advantage of an unnecessary request.

Michael Tavares: Experienced Above and beyond customer service while dealing with Sales and Finance teams!!!

Brett Dufault: Stopped by to get my inspection sticker renewed, had me in and out of there quickly. Staff as always were friendly and professional. I've been coming here for years because I like and trust their service staff

Brandon Conley: Very good service 100 precent recommend to other people

Tim Darcey: Awful zero starsHad the car for over 2 weeks got it back drove it away and it has not started in 3 days. I’ve called and keep getting Vmail

Patty Smith: We had service done today buy 3 tires and get 1 for a buck. New tires were put on. Great service!Another great service from 495! Recalls were done with little wait time. Thanks once again!

Shannon Mountain-Ray: It was such a great experience dealing with 495 Chrysler Jeep Dodge Ram! Bill was so attentive and communicative! Great customer service!!! I recommend them highly!!

Peter Acconcia: Service and efficiency were very good