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1. Greater Lowell Buick GMC Inc - Tewksbury
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· 275 reviews
733 Rogers St, Lowell, MA 01852
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Jen Erickson: It's always such an easy experience. I bought my car there and then brought my daughter back to buy hers when she needed one. The service dept is fantastic. Always professional, trustworthy and so nice to deal with. We wouldn't go anywhere else.
Raymond Carolan: Great professional work and outstanding customer service.
Erika Angluin: Top notch dealership! Needed to get my car serviced and decided to get my vehicle detailed while it was there. Was able to get an appointment around my busy schedule. When I picked my car up, I thought it was a brand new car. Unbelievable job.. Exceeded my expectations! Definitely recommend getting a car from Greater Lowell GMC. All departments at this dealership are awesome!!Job well done, owners and staff!
Andrew Palladini: Great group of people, very friendly, and easy to work with!
Rick Berman Your Automotive Advisor: We just moved to MA a little over a year ago and I feel lucky that I found your service Dept. Everyone is very friendly and very professional. It’s always an excellent experience when I bring my truck in for service. And I pass other GMC dealers to get to you. One is 3 miles from where I live.
Charles A Jacobs: Excellent customer serviceEveryone was great and I'm looking to pick up another vehicle within the next couple of weeks
Manny Pacheco: CONVINIENT AND FRIENDLY PLACE TO VISIT
caitlyn mccarthy: Quick and efficient service
James Brennan: The Service that was performed was good, took a little longer than expected due to the large scope of work. There was an issue that occurred when the Mechanic while test driving my vehicle was involved in an accident where damage occurred to the passenger's side of my vehicle. There were no injuries reported. I just got my vehicle back from my Body Shop. I will be meeting with the Service Manager at Great Lowell G.M.C. to discuss this issue going forward.
Michael Cardoza: Firstly, I brought my vehicle in for an issue that I feel GM should have recalled. It took a over a week for the team to find the issue, which isn't a terrible thing as I was not comfortable driving it until they could pinpoint the issue. Also, they did not have a loaner car for the 10 days that they had my vehicle, which is insane to me. All other dealerships (especially for a $80K car) that I've been to have loaners on hand. Once the car was ready, after spending $2K on sensors that should have been recalled because they caused my vehicle to completely shut down (could have happened while driving), Greater Lowell GMC gave my Yukon Denali back with massive scratches on the drivers side door. Although they "buffed" them out, they are still there as all deep scratches are. No offer to properly fix the scratches that were not there when I handed them the vehicle.The only reason there is a mediocre rating here is because the other GMC dealership I had the vehicle at said I could bypass the sensor issue without any issues, which was not the case and frankly completely unsafe. Lowell GMC at least told me to bring it in immediately and not to drive it there as it was dangerous.
Jason MacPherson: Pleasant and professional!
Ademar Vieira: I can tell about service guys !They are very goodBut the other day I told someone in sales that I wanna trade in my truck he ask my number but never call me
Justin Sullivan: Always a pleasure and a welcoming place to be, great staff
Elvis Rodriguez: Great environment very knowledgeable people!
Bob Griffin: Great dealership. Kept me well informed during the whole process. They worked with GMC to get everything I wanted and more.Would not hesitate to send people there way.
Christine McDonough: Employees are friendly, knowledgeable and time efficient with the nature of the work that needed to be done. I was informed with every detail and assured all went well. Will always to continue to have maintenance done on my vehicle.
Stacy W: Chris is very polite and contacted me to let me know there was delay in starting my service, then called when it was finished. Great customer service!
Don Gorski: I would like to say that great Lowell is some stand out people, at first some confusion, but everything work out great, they always call back to check on service an other situation. I can’t say enough about them great sales people an service. They have great sales managers that care.
Ryan Dale: Great people and great service
Timothy Lavoie: service guys are excellent!
Loring Wentzel: Courteous and prompt. Very professional.
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2. Nucar Lannan Chevrolet of Lowell - Tewksbury
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· 560 reviews
831 Rogers St, Lowell, MA 01852, United States
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Jeremy Hansford: Great service. Keith S. was my salesman and was terrific! Smooth transaction and very accommodating, both during the sale and at delivery.
Stevhan Kardell: Service was incredibly fast, problem resolved, excellent customer service.
Sue Brooks: The staff, finance and salesman Pedro was very good and helpful. He kept me up to date on everything. They were all right there for me for every step of the way of my purchase! This has been my 3rd purchase from Nucar Lannan Chevrolet of Lowell and I will continue to go back because of the longevity of most of the staff.
Leslie Yauckoes: Good service
Tiffany Kady: Absolutely amazing service! The team made me a priority and made me feel very cared for! This is the only place I will bring my Chevy from now on. Thank you all so much! 🙏
Philip White: Problem with rotors on 2020 EquinoxAfter replacement things didn't seem right, after 2nd visit decided to sand pads and that appears to have fixed the problem
Jay Davy: Blake made the car buying experience quick and painless and was extremely professional. Enjoy how this dealership doesn’t jump down your throat as you walk in the door and lets you make the best decisions for yourself unlike other dealerships. There was only one key when I purchased the vehicle and they quickly solved the issue to get me another key. All in all great experience with everyone involved in making my purchase. Thank you again looking forward to purchasing another vehicle with you guys in the future!
Sherry Regan: Mark made sure to keep me updated every step of the way. They even sent the shuttle to pick me up so I could get my car back. Everything seems better now except it still chirps when I apply the brake.
Eli Guadalupe: great experience quick and easy with no hassle thanks to Pedro Luna a solid salesman helped me through the whole way got the car i wanted with no problem .
Gerry Byrne: KEITH Svenson was great to work with on my new truck and I would recommend to anyone
J Choup: Quick turnaround on required scheduled maintenance for my new Corvette I purchased from here. Friendly service advisors.
Mathew Mcgrath: Blake was awesome!!! Definitely the most enjoyable car buying experience ever !
Dan Poole: What can be said? Every time we bring our vehicle in repairs are done quickly. They keep us informed on what is needed for repair and how they are doing with the repairs. Friendly staff also
Haleigh Chillo: Went in to look at a ‘23 Silverado Custom. Keith was AMAZING! He was very professional and mad the experience a great one. He suggested a ‘22 new Silverado LT which had the features I wanted and I was even able to bring the truck home later that day. Over all, it was the best car shopping experience I’ve ever had!
Scott Keins: Everybody I dealt with was excellent!
Frank Mello: Pedro Luna was very honest and made the process extremely easy. Best purchase experience I’ve ever had and I’ve bought a lot of vehicles. Definitely recommend Pedro & Nucar Lannan Chevy
Barbara Simon: I have always found the dealership to be customer focused - professional, pleasant, thorough and responsive. I have already recommended them to friends!
Patrick Farmer: Was able to come in early and they got everything I needed done in no time at all.
Josh Benitez: The staff were all very nice and welcoming. Keith was very helpful, thoughtful, and kind while helping me buy my first car. He even went the extra mile and helped me get the car ASAP. Great customer service!
David Mooney: Had a real good experience at at Lannan Chevrolet of Lowell. My sales person Chris Heath was the best.
Jen Bernier: Friendly sales, made the process very easy
3. Drum Hill Autos - Chelmsford
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· 144 reviews
1184 Westford St, Lowell, MA 01851
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Juline Shoeb: Bad customer service. Stay away!
Warren Wein: Seem nice so far although I'm only checking for comfort right now.
Scott Syrene: I bought a 2017 Jaguar XE35 from Drum Hill Autos about 2 weeks ago and am extremely happy! John and Jin made the whole buying process very quick and easy. They were even able to match a financing rate I received elsewhere to help keep my payments low. they went above and beyond to shop this rate! The car is super clean, low miles, and passed inspection with absolutely no issues. I am extremely happy with my purchase and my experience with Drum Hill Autos!
Ranjith Kumar Natarajan: Excellent team and their response
Chris Rabine: Very kind and friendly service. The gentlemen I worked with were all extremely honest and strait forward. I'd be very happy to purchase from here again.
Rose Bradway: We purchased our dream car a little over a year and a half ago. This place is awesome. We took out a five year loan, but I am happy to say we just paid it off. Thank you John this is a dream come true for us.
Chris Coravos: I think this is a great used car dealership. John & Dan were really easy to work with & transparent throughout the process. Nice family owned & operated business.For me what sets them apart is their inventory. I think they are pretty selective of the vehicles they aquire. They def have some very nice muscle cars, luxury cars, & SUVs.I bought my kid a 2013 Jeep that had only 35k miles on it. Thing looks brand new.
Robert Kurtzer: I’m very happy with them
Pam Roecker: We have purchased two cars(both convertibles) from Drum Hill Auto within the last year---and they will be our go-to, first-stop shopping from now on! The entire experience was a total pleasure. It was a non-pressure, "we're here to help you, we want you to get the right car for you" approach, which was totally refreshing. Everyone at the dealership from the salespeople & finance professional to the owner, is helpful, conversational, fair, knowledgeable- & patient! If you are in the market for a car---do yourself a favor and stop in at Drum Hill Auto-it will be worth the trip--& they have an amazing inventory! Good luck.
Steve Houston: John and everyone made my dream come true with a 2017 camaro SS. Paper work was painless. Car came clean as could be. I was able to receive delivery at a time that worked for me and would recommend them
Peter Paulo: How are you still in business?wish I kept the texts.too bad there isn't negative star rating
Linda Kendrick: Nice place to go . Would recommend. John (owner) and Dan (manager) are very easy to talk to and deal with.
Rebecca Weslowski: Gregg was fantastic to work with. He went above and beyond to make sure that we were able to drive away with the car that same day! Highly recommend! Prices are reasonable and inventory is incredible.
Sean Garrity: John and his team were terrific to deal with. I went to look at a Mercedes convertible and bought an Audi. Hadn't considered, driven or done any research on Audi, had my sights on an E350. One of the guys suggested I take the Audi for a ride and I loved it. No pressure to buy, told them I didn't know much about Audis and wanted to do some research. They told me they understood. I bought the car. There were a couple things to fix which they took care of without a problem. I feel they were honest with me. The car was competetively priced and in great condition given age and miles. I live in New Hampshire, they worked with me getting the paperwork sorted. When I picked up the car, they stopped me and asked me to get out, they wanted to put some gas in it. I was already in the drivers seat ready to drive off happy. I was even more pleased and would definately buy from John and his team again.
Aditya B: I didn't buy a car from them but wanted to sell my old car, rather than talking like a professional, he kept laughing in the middle and just kept asking too many questions about the car when at the end he said he's not looking to buy the car. I don't really know how someone can treat their potential customers like this. Pathetic customer service. Based on this wouldn't recommend anyone's trying to deal with these guys
MiKe EcKo MaSShole1: I just recently bought a car from DHA. It was the most smoothest, easiest, simplest process for buying a car . I found a car in my budget , and with a small down payment they held on to the car for me until I was ready for purchase.. They allowed me to take many test drives over the course of three or four days. No dealership has ever done that for me.John and Jin are stand up gentlemen. They don't act like car salesman , They don't try to upsell you. I needed a car with good legroom. And I found it here at Drum Hill Autos .✅✅🎯💯The car I purchased did not have floor mats, So I inquired about getting some floor mats. And just yesterday I picked up a brand new set of WeatherTech floor mats. That's how awesome they are at Drum Hill autos. Highly recommended. If you or a friend or a family member is looking for a used car go to DHA. And you will not be disappointed.
KEVIN BAUM: This dealership is awesome and John and his team is down to earth and really works with you and treats you professionally. They made the process of buying a new car easy without all the bs you get from other dealerships. I highly recommend them for your next or new car needs.
Natália Perrone: much LOVE for drum hill, best place to buy a car, staff are super friendly, they always make sure your car is good and if you’re liking it - even after the purchase - best prices, great cars! 1000/10 recommended!!!
Robert crossman: Friendly group with quality vehicles will do business again anytime
Justin Chase: John and his team were excellent - leagues better than I expected from any dealer in Massachusetts. They were friendly and honest throughout the whole process, and they sold me a nice car!The only negative was that when I went to purchase the car, they didn't have the title from the auction yet, and I had to wait while they got it. They did, however, send a guy out right away and it didn't take too long!I will definitely consider them again, particularly for another electric vehicle. John had enthusiasm and passion for EVs and is very knowledgeable about them.If you need a car in Massachusetts, buy from Drum Hill!
nicholas sirois: John and Jin made the purchase of my vehicle one of the easiest processes ever. Highly recommended for anyone trying to purchase a vehicle without all the hassles. 5 stars isn’t enough for how they treat you. Great job guys can’t wait to see you for my next purchase
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4. 495 Chrysler Jeep Dodge Ram - Tewksbury
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· 1125 reviews
732 Rogers St, Lowell, MA 01852
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Robert Redding: Went for an oil change and tire rotation 4stars....tried to get me install a cabin filter and engine air filter $$$$200.00. Auto Zone $40.00...zero stars for that move.
Steve Beachy: Brought in my 2019 Cherokee for a check engine light issue related to the evap system. They replaced the gas filler assembly ($700 later) and cleared the light. It came back on after approx. 40 miles. I tried calling the dealership but did not receive a reply back. I made another appt. But that is 10 days out. We will see what happens.
Anthony Grieco: This place is absolutely unprofessional. It may have a modernized establishment, but the workers there are miserable and unprofessional… yelling, swearing and demeaning each other in front of customers. If you hate what you do, do something else. Your misery is your fault, no one else’s.
John Swike: Excellent customer service and in-stock vehicle selection!
Guillermo Alvarez: Awesome simple. 👌.
Jon Bowen: I had a rather unpleasant experience today (4/17/2023) with 495. I brought my TRX in for service and was told by the service manager that they did not want to take on the work because I did not by the truck from them. He explained that he did not want the hassle and was told to take my truck back to the dealership that I purchased it from - which is over 90 mins away vs 495 who is 20 mins away. Makes me want to buy my next car from them - what a joke and unfortunate experience.Edit:I called the dealer I purchased the TRX from and they were in shock to say the least! I'd love to hear back from 495 on this matter.
Dawn Cashman: Nice atmosphere. People were in communication with me about time frame updates. Excellent service.
Anthony Clark: They were very friendly but shady on giving details up front and had to question them about everything to get information regarding buying out my 2020 Jeep Gladiator lease throughout the entire process. I have a credit score over 800 and the best interest rate they could give me was 8.8% while looking at Bank of America, I was offered 5.79%Definitely not good service when they told me that they will comb through all loan providers on my behalf to find the best rates and to do all the paperwork. In the past they would also try to get out of covering factory defects which are covered under warranty. Had to replace rear window because defroster defect in addition to replacing the cpu for locking the breaks on the highway for collision warnings when no vehicles were in front and the windshield was perfectly cleaned. Also had to replace center dash radio/computer screen because flickering like an old tv set from day 1. The sensor for the washer fluid breaks every year when the outside temperature reaches near 100f. And the jeep logos behind the front wheels look like they are melting and peeling off.
Tiffani Martin: I came in for oil change, tire rotation and multi point inspection. They did oil change but said they couldn’t do the tire rotation. They said they did the multi point inspection but they lied. Two weeks later my brakes started making a noise. Knowing a bit about cars I realized my break pads must be low. I brought it in and looked at them and they were horrible even was riding the metal. This place said all was good with my jeep when I was given it back. This place is not doing their due diligence and rushes through the process. 0/10 would not recommend!
David Golan: Fast & easy service! Had my 2021 Jeep Wrangler towed to the dealer after-hours on Sat (overheating problem). Dealership called on Monday with diagnosis (recall related to coolant flange bolts) and squeezed me in without an appt. Vehicle was ready for pickup Tues am!
Mark Fredrickson: As usual Guy Nichols was my serviceman who provided the utmost professionalism and courtesy
Jim Williams: Professional , quick , very friendly especially women AT PAYING BILL !! Very happy
Tj Pineau: I bought 2 ram trucks in 2020 and recently my son bought a 2023 Jeep he's very happy and my younger son drives the 2019 ram, i drive the 2020 ram .. as allot of mechanical devics can go bad i found my self with a pesky problem with my 2020 .. the service manager seemed to take up the issue himself and really took care of my needs without and fanfair this is one of the key reasons i had my son purchase his new 2023 Jeep at 495 Jeep Chrysler.
Matt Bogacz: Brought in my RAM for a couple of minor recall notices,oil change and requested a transmission service due to how I use the truck. They advised it was not necessary and would be fine, I can wait until 50k service. Nice to know they did just take advantage of an unnecessary request.
Michael Tavares: Experienced Above and beyond customer service while dealing with Sales and Finance teams!!!
Brett Dufault: Stopped by to get my inspection sticker renewed, had me in and out of there quickly. Staff as always were friendly and professional. I've been coming here for years because I like and trust their service staff
Brandon Conley: Very good service 100 precent recommend to other people
Tim Darcey: Awful zero starsHad the car for over 2 weeks got it back drove it away and it has not started in 3 days. I’ve called and keep getting Vmail
Patty Smith: We had service done today buy 3 tires and get 1 for a buck. New tires were put on. Great service!Another great service from 495! Recalls were done with little wait time. Thanks once again!
Shannon Mountain-Ray: It was such a great experience dealing with 495 Chrysler Jeep Dodge Ram! Bill was so attentive and communicative! Great customer service!!! I recommend them highly!!
Peter Acconcia: Service and efficiency were very good
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5. Vigeant's Auto Sales - Lowell
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· 55 reviews
223 Tanner St, Lowell, MA 01852
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Grim Reaper: Just know what your looking at when you buy a car from them.....they sell a lot of patched up cars. But they got some good stuff, so just know what your looking at and bring someone mechanically inclined with you. Got a 2003 toyota corolla ran good for 3 years until the bondo wore through and the sub frame rotted. Just be careful the dealers can hide rust really good. If it looks to good to be true it probably is. But other than that, they sell some solid stuff.
Alison C: I highly recommend Vigeant’s! If your looking for a safe, reliable used car at a great price then don’t go anywhere else! These guys are trustworthy, attentive and hard working. I couldn’t be more pleased with their services!
David Petersen: Great guys, honest and they make you comfortable.
Albert Martinez: Excellent dealer,I wanted to thank you for your help Vigeant, I was hesitant initially, but I quickly realized, that Google's online review had good previous buyers with a good experience while I was on a search for a Honda 2013. However, we did not get what I initially wanted, in most cases, I would go find somewhere else, but I was giving proper attention. I was given options and wanted a second vehicle. I got a 09 Honda civic which was in good condition, only minor problem was the starter, during the cold it is difficult for vehicles to start, in addition, they were able to work on my vehicle in such a short amount of time, I highly recommend coming here where they know what they are selling and where it is coming from.
KSasinX: Bought a Honda CR-V from Mark for a great price. They let me check out the car and take it for a ride before purchasing. I didn't have plates at the moment but they were willing to help me get towed back to my place over 40 miles away and even took my old wrecked car off my hands for me, which was a great help. Fastest and easiest service I could ask for.
Gina D'Amelio: I bought a honda from them I love it it's a 2007 I haven't had any issues! I give 4 stars not 5 cause it's a bit over priced .
Jasmine C.: Now I see why Vigeant's Auto Sales is so highly rated! Mark and his brother were very professional, knowledgeable, and had a great attitude throughout the entire car buying experience. The vehicle that I purchased from them was amazing to say the least and I've received so many compliments already :) I couldn't help but recommend Vigeant's to all of my friends and family members who I know are also in the buyers market this year because of how nice and trustworthy they are. If you are in need of an awesome reliable car and want to purchase it from someone not only knowledgable but professional too, Vigeant's is where it's at!
Charlie Keating: Very good exceeds expectations
Barbara MacDougall: I found the owner to be a good, honest dealer. Bought a 2006 Toyota & the car is a beast. I love it! Will most likely go here when it's time to get my daughter a car.
Derek Lav: Just bought the 2012 Kia Optima used for a fairly good price and the process was very easy and the people are negotiable and genuine.
Danielle Doucette: Have bought 3 cars from vigeant's auto sales. All cars come exactly as advertised. Owner is very friendly and helpful to find me what i was looking for. Cars are cleaned very well before pick up. I will always check vigeant's auto first before checking other dealers inventory.
Tim Jordan: Good, honest service and decent cars at a reasonable price
Kimberly Demers Herrick: I have bought several cars from Vigean't Auto Sales through the years. I have bought for myself, then my daughter when she was old enough, and then my son when he was old enough. They are one of the easiest used dealerships around. They have cars to fit everyone's budgets. If you want a particular vehicle, they will search for it for you. They make sure the cars are in the best condition before you go to pick it up. If you have any problems, they go out of their way to make sure a vehicle is fixed and running well before leaving the lot. They are honest, fair, and very easy to deal with through the entire process. We recently purchased a vehicle from them for my son. We needed the car transported to Washington state to a base and they even helped in that process. They appreciate the military and are willing to go the extra mile! I highly recommend using them if you're looking for a business who truly cares about their customers and who has gained many repeat customers such as myself.
shrife khalil: Great
Zach Ray: Good selection of cars. Great service. Dealt with Mark, he's great. Had no issues with me getting it inspected before buying and was fast and thorough! Cool guys
A F: I bought a 2009 Honda Accord for 7995 from Marc this is my first car ever. I had a great experience so far with the vehicle. It runs great, Marc did some repairs to the car before I bought it and he really did everything he could to make sure I was happy with the vehicle. Definitely recommend Vigeants, after I bought the car I was able to still communicate with Marc to make sure the card passed inspection and it did!Was definitely a tad more expensive than I’d like but the car runs great and I have no issues. Considering the market I figured it would be more expensive than I’d like.It was way too expensive for the car and the dealer took advantage of me being a new car buyer.
Anne Turcott: A great experience buying a 2008 Civic in January so we came back in May to buy a 2007 Accord. No hard sell, no problem letting us test drive or letting our mechanic check them out. Mark willingly made the minor repairs asked for. Definitely would recommend!
Kayvian German: great customer service!
Daniel: I went there looking desperately for a car , but the owner was there to help me , i bought a Honda accord 2004, everything was fine with this car , and anything I needed he did it at no cost, I really love this guy with all my heart , u guys should check him out , i promise you he is the best seller for cars in Lowell.
Edwin Santiago: I found this 2010 civic lx in manual online. Found it at this random dealership in Lowell. I was hesitant to come in but I realized they have nothing but good reviews online. Mahk (mark in a Boston accent) helped me when I arrived and was patient while I obtained financing. The car is great! Thanks mark!
Richard Balbat: Very pleased with purchase of 2013 civic from Mark. Just to be on safe side, I took car to be inspected (pre-purchase inspection) by 3rd party to ensure I wasn't buying a lemon. Car passed pre-purchase inspection and mass inspection with no issues.
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Lincoln dealer
6. Gervais Lincoln, Inc. - Lowell
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· 198 reviews
24 Reiss Ave, Lowell, MA 01851
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Alex Koudriashov: Good place to buy a Lincoln! No pressure, no BS. Nice and easy!
Allan Burndrett: had a oil change rotate tires they did a inspection of the car
Patricia Bosak: I bought my 2017 MKC a year and a half ago. I was told I would get a second key. My salesman never contacted me about this. Well I received a call a week ago from the service department about this. The salesman called me back and said can you bring your car in for us to program the key. I moved and live 2 hours away, he proceeded to say “you will have to pay out of your own pocket”. It’s clear the salesman didn’t care as he already received his commission on the sale. I would never recommend him or this dealership after all of this.
Raymond mugerwa: These guys gat the best cars
Karen Gelinas: It was my first time ordering a new car and the process went very smoothly. Sovath and John were very helpful especially in the final process of getting all the paperwork I needed to prepare to pick up the new vehicle.
Richard Hansen: Excellent Service
chris smith: Sovath and crew made buying a Lincoln very easy. I bought two cars recently and cannot be happier. A plus service at a great price!
Crispy Chicken: Buyer be very very aware . you must take your vehicle from there to another place to be inspected don't trust them.
Terry Gerrish: Usually service here is excellent. Today, I was initially happy that they had changed the oil and addressed the issue of two of my tires that had slow leaks. I told the intake person I had filled them multiple times.When I got the car back tire pressure was fine - for 5 days - until the pressure began to fall again. I took the car to Towne Fair Tire in Billerica, who removed a screw from one tire and a screwdriver shaft from the other tire.There was a breakdown in communication between the person receiving my request for service and the person who ultimately performed the service. I felt as if someone took the lazy way out, which is not the standard of care one usually receives from Gervais service.
Nicholas Lupoli: Always top notch service..
Paul Harrington: Pickup was on time, and all issues were resolved, and my car came back that afternoon
Millard White: It's an excellent place to do business
Lisa Mansfield: I bought my 2019 Navigator thinking with that came the fantastic service that I was promised upon purchase. Well the service pick up and delivery, leaving a loaner car, lasted all but a year at most. "Sorry we can't do that at this time. We have no cars available. We have no driver available." Fine I am not under the impression I am royalty and I am capable of driving to get a service done and waiting (though this service was regarded as guaranteed at time of purchase). I do however expect, at the very least, to have a quick exterior wash done as part of the process. Nope! Not even that. I, unlike the other reviewers, have not dealt with rude employees but the service could certainly use some TLC. When you pay an exorbitant price for a vehicle and are told you will have outstanding "VIP" service and you could get the exact same work done at a fraction of the cost, closer to home at Jiffy Lube or the like, it is beyond frustrating. And don't get me started on booking a service on the app and then being called and told "sorry that day/time is not available"....every. single. time
Donny Wolf: Sovath and Key are good people. (Car Salesman and Financial Officer). We couldn't come to a deal basically because of my credit but the overall experience was better than expected. I wasn't hounded to no end by the car Salesman. He let me take out the vehicle for a test drive on my own. Not too much pressure from these people. Actually, I. THE END we DID make a deal and the car has been great.....
Robert Dempsey: This is the 2nd time I have purchased a Lincoln at Gervais and the sales team has been great to work with. Plus....the new approach of ordering the car and receiving status updates on the production and shipping of the car is greatly appreciated.
Bruce McElrath: Very happy with the service(sales man) and the car,so far. It's been a pleasant experience.Since the last review I've had a problem with a strut. The implied warranty lists front and rear are covered. The service department ran the part number and naturally it's not available and of course not covered.It surely not the agencies fault for either, but I do feel mislead by Lincoln.
Mike Dunleavy: Very up front with all issues which were resolved professionally and at very reasonable charge. The entire service dept was courteous and understanding to any concerns. Most of all, I felt like I was the most important customer to them during my time and my repairs were done to a T, and without delay!
Jim and Joanne Sordillo: Very pleasant service. Went for an oil change and recall fix, but the actual wait time was much longer than estimated
Hassan akoury: Worst experience ever bought a truck that needs breaks had the worst experience will never go back there made me pay for half of the work after buying a 35000 dollar truck bad service Departement Rude will never use that dealer again
King Cairo: I've been dealing with gervais for years. And they always have great service and good pricing.
Sean King: Ok while you are buying- but service is slow
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Used car dealer
7. Best Auto Bargain inc. - Chelmsford
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· 61 reviews
90 Stedman St, Lowell, MA 01851
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Matt Shea: Everyone here was super pleasant to work with and made the whole experience enjoyable. Bought a very nice car at a super affordable price. If car shopping the area definitely give best auto bargain a look!
Somnan Ath: Cash for cars works great and best.
tanbir Hussain: Garen was amazing through out the whole process of buying my cars. He helped us not only with selling the cars but also detailing and maintaining vendors. He suggested me to great affordable places to update few things on my car. I highly recommend them. They also have a great inventory. Thank you for the amazing service!!!! If you guys are looking to buy used cars I would highly suggest Best Auto Bargain.
Leo Rich: Great many cars, you can find a lot of good cars.
Leon Kang: Bought a used 2010 Honda Accord, helped me out throughout the process and the owner is a great guy no complaints here.
Leo Gozbekian: After someone hit and totaled my car while I was parked I was in need of a replacement vehicle. I had gone to a few places and looked all over when I found the car similar to what I had. I set up a time to take a look at it and when I arrived after talking for a few minutes I realized that we are both fellow Armenians. I've got to say that I test drove a few others but this was excellent and wonderful shape from the start. The price was vey reasonable and the car runs great. I would definitely recommend Best Auto bargain.
Shelby Sumbar: Very pleasant experience working with the whole family at best auto bargain. Car was clean low mileage and the process was extremely easy. Would definitely recommend you go check these guys out
Degen Larkin: Garen and Aram are really great guys! This was my first time buying a car and they couldn't have made the experience easier for me. I came from out of town and they went out of their way to pick up the license plate for me and coordinate with the insurance company. They're honest and thoughtful people and even made sure my car was warmed up when I came to pick it up. Couldn't recommend them more!
Tjsaab13: I bought a car here, best service. Excellent vehicles and communication. I would highly recommend buying your car from here.
Torf: Great experience. Fast communication. Everything went smoothly.
Anthony Fortin: Excellent service! Just bought a Lexus RX350 and I am very happy with it. Honest and reliable! Would absolutely do business again. Thanks!
Liam Bryant: Purchased a car from here and had a poor experience. The car I bought had no owners manual or floor mats. Before I drove it off the lot, I was cleaning the carpets ON MY OWN, with the vacuum in the parking lot. The guys here definitely just want to make a profit and could care less about customer service or satisfaction.
Crispy Chicken: Over priced junk. Cant trust this place . Very rude . Dont go here
mitchell tine: Very nice and honest owners. They have great cars at a great price
joel frederique: Best experience with best auto bargain inc. so far I am very satisfied with my purchase highly recommended this dealership!
Joseph Walsh: Prices high for busted vehicles. Try to hide problems with vehicles. Owners know nothing about any of the vehicles or their capabilities. Owner became angry and told me not to talk to other customers after another customer asked my opinion on a vehicle and i pointed out frame and rocker panel rust and rot along with several other issues. Dont worry, i wont talk to anyone else cause i wont be back.In addition owners claim fake review. Its owned by 2 brothers met them both. I test drove a tundra and tested 4wd and pointed out a bad front hub. Owners didnt want to fix and argued that you couldnt shift to 4wd while in motion. I stated you can up to 65 mph. I was wrong as the other brother h checked manual it stated 67 mph as max speed. Also told me had two people living in a large boat they were selling in back lot.
Mark Jean-Baptiste: Both Garan and Aram where really easy to work with. They care about the quality of vehicles they sell and the customers overall happiness.After purchasing my vehicle, I had no issues coming back to these guys for a quick fix I noticed weeks after I got the car.These men are very polite and they work hard to negotiate and work best with what you are looking for.I strongly recommend that you buy from this dealership.It is well worth it.
Julissa Gonzalez: This is a great auto dealership.The owner had me check with his bank to see how I was approved for the loan before even stepping a foot in their office.Which let me know they were serious and didn’t want to waist any ones time.Everything worked out great and was very pleased how they run their business.Definitely has me as a returning customer in the future.
Rebecca Fils-Aime: The owner is awesome. I would recommend this place to anyone. I had a great experience but my car.
Timothy Sauces: Bought a jeep a 2 years ago and it has been a nightmare since. Over $8,000 on repairs and counting. Buyer beware. Make sure you have your own mechanic look at the vehicle you’re buying because he will try to tell you things are fine and then send you to his “friends” garage to give you an illegal sticker.
Trevor Langlois: Bought a clean 9th Gen Civic Si from them best price around
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Used car dealer
8. Chelmsford Street Auto Sales - Lowell
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· 91 reviews
202 Chelmsford St, Lowell, MA 01851
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Alexander Yu: I bought a 2017 Ford Focus ST from them and first night I take it out the gear stick breaks down on the highway. Some problems I’ve had with the car I purchased from them, less than 2 months are:Gear stickConstant check engine light(Catalytic Converter)Windshield wipers flew offWindshield weather stripping toreI hate to say it, but overall I was not happy with the experience of purchasing my first car from here. Wish it would be a lot smoother and not have constant problems on the horizon for at least a little while.
destiny: i just got my first car, was very quick and easy. workers there are easy going and funny, they make the waiting part easier. very helpful! i love my new toyota prius
Jean Lanoue: I had a great experience. From Paul in the service department to Ross. He made it easy and convenient for me. Love my subaru forester. Thank you all.
Abdulaziz Adan: Listen! I’ve been to a lot of dealerships and this one is by far the best. I came in looking for an audi a6. Within minutes I was on for a test drive. (Car had everything I wanted) came back and got right to the numbers. Usually when I speak with finance guys at dealers things get heated but with Ross he saved me a lot of time and headache.Very patient guy even when I kept making changes and I appreciate that. We got right to the chase and everything was smooth. Can’t wait to pick up the car soon.
Essy Tnd: Ross nice staff thanks for the effort
Franklin Radgowski: My second car bought at Chelmsford Street Auto. The customer service is outstanding. No pressure to make a sale. They want the right car for your needs. I can't thank Ross enough for his helping me get my car.Thank you Ross and Chelmsford Street Auto.Fran
R C: Bought a car 3 years ago, just found out today they have a website! Dennis was amazing, I felt like I was buying a car from a relative not a dealer. He went WAY out of his way to make it work. Above and beyond is what I received.
carolyn OHalloran: AMAZING, saw a car online, but an offer was already in place, spoke to Ross who let me know that if it becomes available he would let me know. True to his word we got a call within a few days that the car was available! Went to look at it on Saturday, met with Ross and went over potential numbers, left so we could discuss and reached out a few hours later that we would proceed. First thing Monday morning we went over the application via a phone call and by 1 the car was ready to go! New license plate, all the financing and an inspection sticker. I have honestly never had such a smooth, flawless car buying experience!If that wasn't enough as I was leaving the service manager Paul brought the car up front and we chatted, there is no question that this will be the place I go for ALL my service needs, including routine oil changes. I am still in awe at the smoothness of this process! So very glad I went through Chelmsford Street Auto!!!!
Steve King: We were in a time crunch to replace a car for my daughter. I flew into Boston to make the mad scramble to find her a used Toyota Prius. I found Chelmsford Street Auto Sales had a used Prius on Cars.com. They were very clear and prompt communicators. I arrived there, took a quick test drive, and within minutes had the sale completed. I have to admit that I tend to be cautious when looking at independent auto sales dealers. However, after reading so many positive and detailed reviews, I felt very confident in Chelmsford Street Auto Sales. I would highly recommend buying a car from them. They were professional, courteous, helpful, efficient, and felt like they treated me with care.
Kathleen Olden: UPDATE: 7 months later and I am still in awe of my positive buying experience. Even when I ran into some strange requests from the DMV, Ross and team was 100% helpful and stayed in touch until everything was done. Just AMAZING!! After sitting through multiple high pressure meetings at a big name dealership and feeling completely defeated, I decided to go look at a van at Chelmsford Street Auto. From the moment I pulled into the parking lot (it's connected to a gas station and service center) everyone was genuinely helpful. I did not want to have to barter; I laid everything out... I want this car, I can spend this much, my trade in needs this. I took the keys and was told to enjoy my test drive. I brought it to my mechanic, he said it looked great. Brought it to my family, they loved it. Got back and Ross had options for me in regards to financing that were based on the parameters/ information I provided. The customer comes first with this dealership. So very grateful
Pedro Vidal: A+++ This is not your typical Dealership. Compassion, professionalism, and thorough. Amazing customer service from the moment you arrive. I've owned many vehicles and have had to deal with pressure sales people. Chelmsford Street Auto Sales is the complete opposite. Ross and Mark make a great team. I came in aggressive and they truly showed me compassion and grace, they quickly change my entire perspective of the car buying experience. I'm truly humbled by their character. IF YOU WANT A TRUE PLEASANT CAR BUYING EXPERIENCE THIS IS THE PLACE TO GO. Ross and Mark I'm truly grateful for your kindness. I definitely did not deserve it. You allowed us to buy our deserving son a great car that he can now travel to college with. My family is grateful and happy!
Caitlin Christian: If I could rate higher than 5 stars, I would! Everyone here is so kind and helpful, and Ross made trading in my car for a 2019 Camry so easy and painless. I would recommend anyone in the market for a car come here and I will 100% return in the future!
Stefanie Tokanel: Ross and his team at Chelmsford auto were amazing! I had an appointment set up and as soon as I opened the door I had someone there to greet me. When I didn’t think they would have a deal for me, Ross came through and worked out something to make both me and the dealership happy. Good price for a good/reliable vehicle. Thank you Ross and team!
Tessa Cannon: I had an incredible experience with Chelmsford Street Auto!Two months ago I flew into MA from VA just to see a Ram ProMaster Van that Chelmsford Street Auto was selling. I had been in contact with Ross and Charlie for a few weeks prior to discuss details, as flying in for a car is a fairly big commitment.Ross and Charlie took exceptional care of me and handled all questions/concerns I had about the car upon arrival. They also took the time to address all the small details. They really went above and beyond!I’m glad I took the risk to fly out there and buy from them. I drove the car all the way to VA and had no concerns or troubles! Great price. Great people. Great experience.
Yahaira Garcia: Bought another car therefore another great review ! Thanks for all your help Ross the Car Boss. He always makes it happen. I’ve been a loyal customer for several years . Chelmsford St Auto is my go-to 😎As always , great customer service .They walk you through all the steps, ensure that you are given the best rates and educate you. No sales pitch needed here . Love that !
Taylor Hodgkins: I met with Ross, who understood I’d done my research and knew exactly what I wanted, never tried to sway me to buy anything else. I am in love with my new Subaru! Ross worked with my budget to get me the best deal, and made sure I understood every step of the process. They made it easy to buy in MA when I live in NH, I recommend to anyone in the southern NH/northern MA area!
Tammy Graham: This is my 3rd vehicle purchase at chelmsford street auto and have always received exceptional service!! I can't say enough good things about everyone there!! They make it an easy process. You will NOT be there for hours on end unlike some other dealers I've had experience with. I won't go anywhere else!!!
dan callahan: Second and definitely not the last time we will buy our vehicles here. The staff from service to sales is A+…you won’t be disappointed. If you are in the market for a vehicle save yourself all the hassle and go see these guys.
P C: The best buying experience my husband and I ever had with Ross. We looked at the car and same day could of drove off with the car but we had to wait for our bank’s approval considering the fact, it was over the weekends so it wasn’t their fault! It was on a Saturday but two days later got the call to go pick it up. They do everything for you there that has to do with registration, titles or plate transfer. We look forward to purchasing another vehicle once we’re ready to buy again! Thanks so much for the quick simple and purchasing process! I love my car!
Thomas Farrell: The service department is very knowledgeable and strait forward. I don't feel like I got swindled. Fixed my car and made it safe. I will come back here again when I need it.
G Mac: Recently bought a 2012 vehicle from CSAS. First, I let them know I was coming and what my budget was. When I arrived, cars I was considering (via info on Auto Trader) had been pulled out and were ready to test drive. There was no pressure to consider something that was just a "little" above my budget (and that was refreshing!). I brought a trade along with some "issues" (to say the least) and CSAS offered me more than twice what any other dealer had up to this point. So...I made the purchase, having not only bought the car but added a 5 year warranty and still came in $1000 under what I planned to spend. Three days after the purchase, one side of the rear tail lights failed to work. Hey, the car's almost 10 years old - so these things are going to happen, right? Anyway, I called the dealership - brought the car up, received a loaner at no cost, and had my car back in 2 days with the work covered under the warranty. Say all this to say, my total experience with this establishment was very positive and I would recommend them to anyone looking to purchase a car. I HATE car shopping...and this experience was far better than what I'd expected pulling in to the lot...
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Used car dealer
9. Karman Auto Sales - Lowell
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· 133 reviews
1418 Middlesex St, Lowell, MA 01851
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Chevrolet dealer
10. Durand Chevrolet, INC. - Hudson
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· 455 reviews
223 Washington St, Hudson, MA 01749
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Car dealer
11. Tulley Buick GMC - Ward 8
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· 400 reviews
147 Daniel Webster Hwy, Nashua, NH 03060
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12. Quirk Buick GMC - Manchester
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· 611 reviews
1250 S Willow St, Manchester, NH 03103
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