Best Copper Supplier Springfield Near Me

Robbie Strycharz: Full of empty promises

Mike Zaglua: Very knowledgeable staff

Alexander Castro: Worst experience ever they discriminate people for their color and race

Don: Showroom staff were very helpful

Darvin Hess: Very good customer service. Has a great selection of products

Tyrone Davis: This company just likes putting others out of business and has the worst costumer service. A lot of people there treat their costumers poorly. + their prices are way to high for some things!

Hector Centeno: The HVAC super store

Jeff Huber: Excellent service from the counter guys, same with the showroom

Josh Keeney: Good service prices a little high

jeff brady: Counter help is amazing especially scott

Vincent Mazzuca: Great people there, they all know the Products and help well, definitely ask for Scott or the manager Shawn

Matt Yacubeck: The guy who answers for the parts department is one of the most disrespectful people I’ve ever had the pleasure of speaking too. Because of him you lost all my business. Thanks for the wonderful experience fw Webb it was one to remember.

Joe Yiz.: Amazing selection and displays. Very knowledgeable, helpful, and pleasant staff.

Alex Centeno: Spent over an hour waiting for customer service and saw that they kept helping people that walked in after we arrived. Kind of felt awkward especially when you are the only minority. Not losing my sleep over this. I'll spend my money elsewhere.

Duane Lewis: All the fittings and plumbing supplies you need, better than Nowes or Home Junko

Lee Lopez: Expensiveeeeeeeeeeeeeeeeeeeee like any supply house great for commercial R.I.P FOR RESIDENTIAL

Eric Nareau: Scott at the counter needs a raise.

Darren Carver: Good customer service but don't follow maps to get there it'll send you around in circles Maps really screwed the pooch on this one

Benedict Khalessi: Great place. If you're not a licensed plumber then don't get in over you're head. This is a great plumbing supply house and the guys there are some of the friendliest around.

Ezequiel Martinez: Very knowledgeable and professional.

Jeff Greening: Great counter help, super knowledgeable and good people.

Rick W: Excellent place for plumbing supply

Megan Matthew: I hate plumbing projects, and I let Matt at the parts counter know it. I explained my problem, and he was able to give me exactly what I needed. Once he identified what I needed, he answered all of the questions I had about how to do it. I know they usually deal with professional plumbers, so it was greatly appreciated that they were able to help out someone that is very much not a professional!

Steven Polaski: Friendly knowledgeable staff in showroom or parts counter. Owner goes out of his way to make sure you get what you need.

Franklin Santana: Buena atención

Michael Zaskey: I highly recommend! If you are looking for old fashioned KNOWLEDGE, ADVICE, and SERVICE along with QUALITY PRODUCTS this is the place to go! If you are just shopping for price and don't care about quality or service then this may not be the place for you...but beware, you get what you pay for. Here you'll find genuine products (NOT Home Cheapo or Lowes versions which are built with lower quality parts to hit a price point). I would have paid double what we paid today for the service we received. Our experience today with Olga was exceptional. She answered all our questions, gave great advice, and helped us find complimentary items for our new kitchen and bath. Wish we came here months ago, but so very happy we did now....and we'll definitely be back again!

Justin Verville: Customer service is a real problem. The showroom takes days to call you back on a simple question about stocked items, then they don’t even have prices ready for you. I couldn’t be anymore friendly with the lady on the phone and I was talked down to like I’m in idiot . Okie dokie Been going for 15 years. See ya around

Bat Man: The most rediculous priced plumbing supply around

Force Recon: Very fair place to buy supplies for your plumbing needs.Have been a customer for years.

Priscilla Cage: Good customer service

Nana Yaa: Very helpful and friendly staff. A very happy customer!

Brendan Garvey: Very helpful and knowledgeable staff. A touch pricier than the big box behemoth, but worth it.

Scott Wheeler: These guys were great only ones open on a Saturday I believe his name was Kevin has a beard was a huge help

Craig Sedelow: Didn't have what I needed but the gentleman behind the counter was a great help in leading me in the right direction..

Jerry Carr III: Nice looking new boiler install for a disabled veteran. Thank you BAY STATE PLUMBING & HEATING, for your speedy concern and having a boiler unit in stock.

Joe Butler: Outstanding service!

jason baits: Great customer service! They stock so many plumbing and heating supplies and equipment as well as being a local business here in the community for over 70 years.

Peter Houser: Matt is amazing. Went above and beyond to provide great customer service. I highly recommend

Sean Donovan: I love this place. Ancient building, cool old sales counter, nice loading dock right there to get what you need loaded. Only issue I have with them is the music is too loud sometimes and also it might take quite a long time to get service, which is always excellent and professional. You have to know what you need though, and ask for the right thing.

Steven Spano: Called their parts office and asked if they had parts for my oil furnace in stock, gave the guy the part #'s - guy says yes - c'mon by. Get all the way there and only have 1 of 3 parts I needed, and would have to order the rest. Would be there in two days. Meanwhile I have no heat in my house. Guy cons me into coming in, then try to overcharged for an oil pump. Screw their parts supply.The guy's name was Matt.

Michael Fortin: Overall, my experience with these guys has been good. Unfortunately that wasn't the case yesterday. I called and spoke to someone in the parts department regarding a hose replacement for my Kohler faucet. The guy told me they were available and should cost about $15. I asked what time they closed, hung up, and drove the 25 minutes to get there. Once I arrived at the Parts dept. things went side-ways. The men at the front desk said that all Kohler replacement parts had to ordered and that the $15 price I had been quoted for a Kohler part was not accurate. They fetched the guy I spoke with over the phone. I did not get his name. He was working in an office to the far right of the parts service desk. He grabbed a Kohler catalog, typed on the computer, talked to other people and finally said he had good news and bad news. The good news was that he had identified the part number. I knew what the part number was since i had done my own research on the Kohler website earlier that afternoon where i had also ascertained the suggested retail price of the hose which was close to $40. The bad news was that he part would have to be ordered. He then proceeded to reshape the phone call i had with him stating that he never said the part was in stock. Obviously i would not have driven down to the store if i had known the part had to be ordered. That could have been handled over the phone. I left very frustrated at the ineptitude of this parts person. I have obtained the necessary part elsewhere. I will have it tomorrow. So much for customer service.

William Turner: Was great had everything i need to fix my bathtub and shower head