Best Furniture Manufacturer Springfield Near Me

Renee Mellott: Totally in love with my king hickory sofas couches that I ordered from Beautiful rooms!! They are the best prices and they offer customer services that goes above and beyond!! I’ve ordered from them twice now, never been to their store but their website is great and they definitely know what they’re doing. I highly recommend them!! Thank you beautiful rooms for helping me make my living room look amazing!!

WENDY cummings: The prices are decent which is what lead me to this establishment, but the owner (Gary) has lied to me about every single detail of my order from the cost of the furniture to the final payment. I have paid this man in full for the price of the sofa and loveseat and still do not have my furniture nor do I have idea when it'll be delivered. Gary will tell you anything you want to hear so beware and if you challenge him to his lies he'll threatened to send your furniture back. I gave two stars because the prices are not bad despite the fact I was shortchanged.

Richard Perry: I recently purchased a Sherrill sectional through Beautiful Rooms. This is not my first purchase with BR; I bought 2 Sherrill lounge chairs and ottomans from Gary 20 years ago. I have never visited his store and have always ordered directly over the phone. Gary's customer service has been fabulous and his pricing is excellent. Delivery was perfect both times and there has been no issues whatsoever. Purchasing a replacement sectional during the pandemic was very stressful but Gary patiently and expertly walked me through every option for the over all design and I couldn't be happier with the result. If I could give him 6 stars, I would.

Cynthia Palazzi: I am so excited about the new furniture that I recently purchased from Beautiful Rooms. Gary and Jennifer were great to work with, very knowledgeable and fairly priced for high quality furniture. My new home looks like a showplace and I can’t thank Gary and Jennifer enough for helping to make my dreams into a reality!

Tom Sauser: Ordered 2 Hancock & Moore swivel chairs and a sofa thru Gary. Great service with choosing leather and nails. Competitive prices. Excellent delivery by Beautiful Rooms delivery men. Experienced, Courteous and house trained.Will do business with Gary again.

Gary Yovan: Gary patiently helped me narrow the choices among a few models and price points. Was so pleased with the prices that I ordered a set of outdoor furniture before delivery of the first purchase. Best prices and excellent service. Who could ask for more?

SUNIL PANDYA: We ordered a sofa from NC.Jennifer’s customer service was excellent. She worked with us to select a color and sent us samples overnight. Her recommendation was just dead on. We love the fabric selection and it matches our other furniture perfectly.Delivery service they have selected was very good - delivery people knew what they were doing. Sofa was wrapped well.Above all no damage.Last point - Price - searched around a lot - could not come close to Jennifer’ price.Thank you Beautiful Rooms

Faith Lance: Thank you Gary of Beautiful Rooms, for helping me in ordering leather chairs and ottomans from the manufacturer. Gary also helped in insuring that my furniture would be delivered to me before Christmas. Thank you Gary for a Job well done.

Guida Sajdak: We ordered our bedroom set through Beautiful Rooms. The bedroom set is exactly what we wanted for our new home. Gary helped us select the perfect set. It’s gorgeous! The delivery crew were also great! Five stars all around! ⭐️⭐️⭐️⭐️⭐️

Susan Dorais: Rude service; seemed to bother the workers with questions. Would not recommend for any furniture purchases.

John B: Dealing with this company and the owner Gary has been the biggest nightmare I have ever encountered with any business period. He basically lied to us on delivery time. Items have taken several months, some pieces were damaged, items were delivered covered with dust, his delivery people damaged our new hardwood floors where they had to be re-sanded and we are still waiting on a replacement curio that had scratches in the glass and wood and appeared to be a used piece of furniture that he may have had in inventory for some time. Told us he was giving us 60% off list but never would show us the list price. I feel sorry for the people who get sucked in by this guy on the internet for there is no way of knowing who you are dealing with and if you look at his web page it's obvious he has filtered the results. Beware before you part with your cash with this guy.

Emily Keup: Had a great shopping experience with salesperson Ray. He answered all our questions before we even knew we had them and was very good at being available without following us around the store. I ordered a custom couch so I can't speak to that until it arrives but I feel very confident in my purchase, thanks to Ray!

Tone Nunes: Only reason I am leaving off a star, bought a sofa last year and was told we could schedule cleanings, was not told it was only spot cleanings upon purchase

Jen Rodriguez: Tom was a great sales person not pushy allowed us to walk the store without following behind us.

Mary Strong: We went in looking for a specific recliner. Ray, salesperson showed us what we wanted, gave us time alone and was very helpful and receptive to our future needs...

Frances Yates: Miguel was extremely helpful and very personable.

Nicole Cava: I had an amazing experience!! Thank you!

Andy Roki: Overall good experience. Furniture delivered as promised.

C S: My wife and I were out and not even intending to go to R&F but we were passing it so we stopped in. The initial customer service was great. My wife and I told the representative roughly what we were looking for, honestly we weren't sure, and he took us to a few items that were nice and after 20 minutes we found the perfect livingrom set. We were told "... and we have it in stock" so we got a total cost and told him that the wife and I 'sleep on it' to be sure we wanted to spend that much. When we called called back to purchase it (our sales rep was off and talked to a someone else) and pick it up, we were told that "we don't stock anything here" with an attitude like we should have known better. The conversation with her was full of attitude and a sence of 'I have better things to do than talk to you'. If our first impression wasn't so good we would have gone elsewhere so I called back when Jason was working. We talked for a few minutes and when we went to order it we were given a price $170 more expensive. He quickly back peddled when I told him that was not the price we discussed. When he came back down to the initial price we ordered it.Were not shopping experts but here's what we think...Pros-*HUGE showroom! LOTS and LOTS to choose from!*Super clean store*Furnature seems well made (time will tell)Cons-*No inventory on site. If you want it quick then you have to wait upwards of 5-6 days even for pick up. Needs to be a customer option for wharehouse pick up.*Off putting attitude from sales rep (hopefully isolated incident).*Given different quote than first discussed.Overall it wasn't a horriable experience and we are happy with our purchase but I would caution buyers. Do your homework on what you're looking for and where you are buying it from.

kelly gavin: Jasmine Antoine is awesome. She was very patient with us, since we didn't know exactly what we were looking for. Took the time to listen to our needs and made suggestions. I would definitely shop at the store again and use Jasmine when making a purchase. Thank you!

Susanne Lyons: Worst sales experience ever. Salesperson greeted us our second time in with “have you finally make a decision”. Not much better thru our whole visit. No personality and has no business working with people at all

Mike S: Jason was professional, knowledgeable and extremely pleasant to work with. Offered great advice and insight. I highly recommend you set up some time to meet with Jason for any of your furniture needs.

Wendy Favreau: Denise was wonderful and made finding the right mattress easy!

Deborah DiCarlo: Mary Lynn was great. Helped me get what I wanted and at a good price!!

Ryan Sinclair: Always a great pleasure shopping here. 😁😁

Maria Chacona: Had a very nice experience at R & F i found what i wanted and the salesman Tony was so helpull he found me exactly what i needed it to make my purshace so easy im ver happy with my visit to R & F

S P: Amazing! With some late night guests sleeping in adjacent rooms and needing to leave for an appointment, your delivery team was very understanding, quiet and efficient. I may be the only customer who signed the delivery confirmation immediately after coming out of the shower. At least I hope so. 😀Top notch! Thank you!

Mary Lou Cichon: The BEST part of my visit to Raymour and Flanigan in West Springfield was Tony Blais he was Amazing and always brings me back. Tony is knowledgeable and very Professional in it all …. He is kind and caring and treats us all like FAMILY. HIS FAMILY !!! I have always loved shopping at Raymour but when I come through the door and Tony greets me by my first name. The furniture speaks for itself it’s gorgeous and holds up better than any other …. I have told everyone about my experience at Raymour family and friends and co-workers. Thank you again Tony for making my visit to Raymour memorable…. You are the BEST !!

Al Fritze: Courteous, no pressure sales.

Jamie Savva: Love this piece- delivery was wonderful!

Richard Mercier: Miguel Barrosa was an excellent salesman. He was very helpful and patient while I checked out various chairs and mattresses.

Melissa Rodriguez: Ask for Daniel Evans!Great shopping experience every time 😎

Mary jane Perrier: Great customer service

carlene archambault: I had a great experience with Christine Gilrein she helped me find a couch and chair best customer service ever

Phillip Brecher: My Fiancé and I had come in to this store a few months back, to begin our research looking for a couch for our new home. Joshua was extremely helpful and patient with all of our questions, and found us a couch we loved! We returned to the store last night, having finally settled into our new home and ready to purchase. To our delight, Joshua was there, and we purchased the couch we loved from him. I would recommend this store, and Joshua in particular, to anyone who asks!

Adam Belleville: Couch looks great. Exactly what we were looking for.

Sue Ganas: Danny was great to work with, he helped us pick put the perfect sleeper sofa with no pressure at all. He will be our go to for furniture in the future.

Mark Foster: Rick was amazing to work with and it was our best shopping experience yet.

Jose Santiago: We had an amazing experience thanks to Christine Gilrein. My family and I told her what we were looking for away and walked away with a purchase.

Daniel Jaques: Excellent service, attentive and willing to help find what we were looking for. Manager Rick was relatable, down to earth and a perfect gentleman.

Katey Trotta: Daniel Evans was so helpful! He got me approved for a a line of credit ! He was the best most honest sales person !

Michelle Lopez: Christine G. provided a great customer service experience. Thanks Chris!

Rachel Desmond: Our salesman, Michael, helped us tremendously in buying a mattress. We are so excited for it!

Adrian Rivera: So happy we decided to go to R&F's. Thanks top Danny we are extremely happy for his help and happy the got and amazing deal on our purchase. :)

Will Paro: Man, name of Danny Evans, assisted me. He was extremely friendly and helpful. Met me at the door. He recommended a mattress for me and I was sold. There's simply nothing better than getting the right mattress. The customer care employees were a bit less friendly.

Billy Phillips: Great Time pickings out my Sofa, Everything went well. Definitely will tell a friend about my visit to Raymour & Flannigan...👍👍👍

Lola Otey: Christine Gilrein was a wonderful help to me and my family. I will definitely be back for more purchases in the future. Thank you for everything!!!

Chelonda Sharif: Christine with the Springfield, Ma Outlet was absolutely wonderful during my visit. She was patient and kind, she also helped encourage my idea of using a dining table and ottoman for a non-traditional use. My plan is for using the two together with my daughters as a nice comfortable place to do art work. I cannot wait!

Leidy Valencia: Todo llegó muy bien protegido, gracias.

Nancy H: VERY PLEASANT, ATTENTIVE, AND HELPFUL SALES ASSOCIATE:EXPLAINED THOROUGHLY ALL THE OPTIONS: PAYMENT, DELIVERY, AND ESPECIALLY THEN EXTRA PROTECTION COVERAGE. GREAT EXPERIENCE ALL AROUND.

Mel Wickham: Entering the store, Raymour Flanigan, the salesman, Ian was very responsive coming over and asked if we needed some help. We’re just looking around. I then told him that we were interested in buying some furniture for a living room. He was very attentive to our needs and want to listen to some of our suggestions as well as offering his own experiences, outstanding, and we’re very happy with what we purchased fourth purchase I’ve made two living room sets a bedroom set and a dining room set. All excellent. Excellent experience.

Emily Connelly: Positive:Professionalism,Quality,Responsiveness,ValueLaurie and Cyrene with Creative Descent are the best. Ordered my husband a beautiful cutting board for Christmas and they exceeded my expectations. They went above and beyond, it is beautiful!! Great quality, great product, all around wonderful!

Robert Murray: Owners took the time to find out about who the present was for and they designed a total custom charcuterie board for my daughter for Christmas. My daughter was amazed and blown away!Would buy from again!!!

Paul Smith: Positive:Professionalism,Quality,Responsiveness,ValueLaurie and Cyrene do amazing work. They are very friendly and will work with you to make sure the results are EXACTLY what you are looking for. Better then ever expected! Very professional! I 1000% recommend them!

Laurie Bonano: Positive:Professionalism,Quality,Responsiveness,ValueThe business card holders are solid- beautiful-unique and eye catchers! Great work ladies !