Best Home Help Service Agency Springfield Near Me

D’Andre Ramos: This place is a scam I sent my daughter here for PCA School and they Gaslighted her saying they have plenty of oppertunities but don't bring up the fact that the opportunity are in CT/Hartford or 3-4 cities away!! Not to bring up the fact you can't get your certificate till you complete 2000 hours of work Damm near out of town! I'm leaving this review for my frustration and hope this helps people in the future. Waste of time!!!

Jennifer Fleischner: I manage the care of my in-laws long distance as I live in California. I have utilized the services of HomeCare Hands for over a year now. Before finding HomeCare hands, I had dealt with 3 other home care agencies over the last 3 years. I wish I found HomeCare Hands first. While nothing is perfect, HomeCare Hands has never let me down. My parents need 24/7 care. There has never been a time where I have received a call that they could not provide care. Many of our caregivers hold a special place in my heart. For many, it is more than a job. It is a vocation. All of the administrators are former care givers. Of course there will always be new hires learning the ropes but they are supported and trained in-house. I never feel like my calls are a burden. If I need to discuss something or have an issue, Nicole, Barrington and Brittaney have always been there for me but everyone pitches in, including the executives! A special shout out to Angie who helped me get started!

JoNan cunningham: Absolutely wonderful HHCA’s, my home has never been cleaner! My clothes washed, neatly folded, and put away. My wood flooring clean and glowing! A roast beef sandwich toasted! Yummy! The care and consideration, kindness and warmth of the office staff and the HHCA’s makes this company a diamond that shines bright! 💎☀️🌈❤️

Beverly King: I have been using HomeCare now for over a year and a half. Started with 24 hour care, when my husband had his second stroke. I was told he would need assistance when coming home. With hoyer, Help with walking with walker. Etc. someone keeping eye on him at night when he tried to get out of bed, he was a fall risk. I called and talked to Nicole E. who has been my angel helper since. She said we could get the help needed for him, and she was there every step of the way to help. Making sure I had coverage, and even stepping in to help cover in case of an appointment.I have had different helpers through this, depending on his needs. He now can’t walk but the helpers now have different duties. For example it was changing from assisting to showers, to sponge baths. Learning to Massaging his legs due to his spasms, instead of helping him walk with his walker. Ulcers that happened due to spasms now are healing due to massaging of legs. We have re prioritize his needs as needed. Nurses and Drs, can’t believe his ulcer has healed! I know it’s to the aides helping to massage his legs.The aides also who have taught me many things in helping care for him also. Tricks of the trade in how to move him when alone and not hurt myself. MyIrene was a teacher of that to me. Ari who helped me take him back and forth from ER to home. Helped with showers, Always on time. Destiny who was good at showers and getting him out of bed the proper way. Getting here 6 am so I could go for my dreaded colonoscopy early that morning. Helping him walk with walker. Taking him for walks In Wheelchair.While all aides can help with whatever you want, my concern was for my husband to get all the attention. Believe me he is getting it and loving it. A very pampered man with helpers at his beck and call. I like consistency of same person when I can, so if I appointments, he is comfortable with who his here. I give Nicole a heads up and she is sure I get the coverage I need for that day, even if she has to step in and help cover. I usually am able to extend hours on certain days if I give a heads up ahead of time, say for appointments.My helper now Ginari is my other angel with helping my husband. I like a helper that isn’t on her phone all the time. Just sitting and holding his hand when she can. Helping get him into hoyer to start the day and back in bed to end the day. Paying attention to him, talking to him. Encouraging him, Showing compassion. He is vey aware of what is going on even though he has asphasia. She talks to him all the time.Where else would the Homecare nurse, Nancy come and bring a thanksgiving dinner to our house from hers, on Thanksgiving. Or stop in when she heard I needed coverage to help with sponge bath last minute?I would highly recommend HomeCare Hands to anyone looking for good care at home for their loved ones. I have been very pleased with the help I have received. Caring, compassionate aides. I highly recommend them as an alternative to a nursing home. I have been very lucky and so has my husband in getting care that was/is needed at time.

Jomanda Grimes: 👎🏾

Nicole Orengo: HomeCare Hands is the best company to work for!!! We are a family here and we treat our clients like family as well.

Terence Rush: Did not tell truth about my home care and never returned my phone calls. Head RN nurse lied about aides availability. Everybody collecting unemployment. What a shame. Then me a disabled veteran has to rot and suffer.

Angela Wallace: Company is amazing. All staff is very professional and would highly recommend to others in need of their services.

Nancy Hebert: I cannot rave enough about the compassion and care that my Mom received from Sina of HomeCare Hands. Everything from doing the heavy lifting to sitting and listening to my Mom tell her stories of days gone by, created such a trusting atmosphere that made my Mom feel secure in, thereby making the care she needed easier to carry out and accomplish. Trust is everything and I would trust Sina, and all she employs, to care for any of your loved ones needs. Sina is compassionate, sincere, hard working, dedicated to her cause, passionate, caring, giving....the list goes on and on! 5 Stars in my books!

Cynthia Clemons BSN,RN: They are undeniably professional and responsive. I love working with Sina Holloman

DJSOA Bear: So professional they saved my life with my father.I called them last minute and they came in right away with services would use them again the owner is awesome thanks again

Jay Boyer: I would reccomend HomeCare Hands to anyone who is looking for long term or short term care for their loved ones. On point staff that is very well at Communication and very attentive. The owner of the HomeCare Hands is very Sympathetic and understanding of people situations. I would have gave 6 starts and highly recommend

Nena Semprit: Team work always strive for excellence 24/7 rain or shine

james whalley: The absoulty worst company to use,from the top Suzanne,to the ever changing sectaries and there head Maureen,very uncaring staff,and the caregiver whom took care of my loved one ,the main one was very rough I don't recommend at alk

Belinda Post: This company discriminates against seniors as employees.I had worked for Seniors Helping Seniors for 2 years in Boston & 2 years in Western Mass.After my interview I was told that I would hear one way or another if I would be accepted.I never heard back.The only other employee I met there was in her 30's at most.I would suggest if you want to work with the elderly go to another agency.

Glen Gauthier: Rip off/SCAM service. Billing practices are fraudulent. Service is fraudulent. They charge for hours they did not show up for. Overcharge constantly. Aids that do show up are late and leave early. Most of the aids sit on the couch with headphones on and play on their phones.

Florence Peltier: For 5 years my husband has had caregivers for advancing Parkinson's. As his needs have changed Homewatch has worked very closely with me to provide the best caregiver for him. Recently I had surgery and the team worked so hard to make sure that his needs were covered while I was in the hospital. Can't say enough good about office staff and caregivers

Christina Vernon: I love my job at HomeWatch Caregivers. I take pride in working for this company; because they care. The owner wants the best for the clients and the employees. I am grateful to be a part of that!

rich m: My father is a 90-year-old highly decorated veteran of both World War II and the Korean War, and the VA has determined that he deserves a certain level of care. Luckily for us this includes home health aides and respite care. We've had the wonderful experience of working with Adam over the past year. He's here to help with my dad but is such a great help that it's a huge help for my mom as well, which is a huge help for the rest of the family. Don't know what we would do without this wonderful service!

Larry Nathan: My 96 year old father passed away a few months ago. He was quite a guy, but his last few years were burdened with dementia and scoliois, so he was in need of daily care to function through his pain and incapacity. Homewatch CareGivers provided an angel named Crystal, a young lady who made my father's last 2+ years stress free and contented. She came to know and understand his every need and, despite having a young family of her own, became like a member of our own family. She was smart - wise beyond her years - attentive and loving. We will forever be grateful for her care. Moreover, on those occasions when Crystal was not available, Homewatch CareGivers filled in with other capable and caring people. In one emergency situation, Judy Yaffee, owner of the firm, personally attended to my Dad. I am happy to give Homewatch CareGivers in West Springfield, Ma. the highest recommendation.Larry Nathan