Best Optical Wholesaler Springfield Near Me

M&D Furniture LLC: Good service, friendly staffs. Highly recommended!

scollette1973: All the staff at Baystate Eye Care are amazing.

1 of a kind: Great experience everyone's very professional friendly and kind.

Erik Wells: Above and beyond! LeAnn let my mother in the door the other day just 10 minutes before the shop was due to close and stayed 45 minutes late to help my mother out! Amazing customer service!!!

Jomama: The Optical Shoppe at Baystate Eye Care is THE BEST. All the opticians are extremely friendly and know their stuff. I did say opticians - none of the employees there are sales people. (Credentials on the wall.) I never feel pressured to buy things I don't want or need and their recommendations are right on target. I can tell they really care about what they do. They have saved me more than once when my glasses were broken and didn't just try to sell me something. They actually spent time to repair my glasses (that I didn't think were fixable) so I didn't have to buy new glasses AND never charge for repairs! You will not regret coming to this shop.

Matthew Berger: Best optical shop around. Awesome selection and highly knowledgeable staff. Highly recommend and wouldn’t go elsewhere!

Teri Szlosek: First experience very good. Went back 2 years later for new script and frames, experience not good. Took forever to get glasses in and were wrong size and tried to get me to accept a was after i had specified the only reason i was changing was i needed larger area of eye glass. Also had a very bad experience with the man on the phone who rudely kept talking over me when calling to check on status of delivery of corrected glasses and i couldn't even get my question asked never mind answered.

Event horizon: I got my eye glasses here many years ago, I hope it is just as good when I go back soon as it was then.

Susan Massey: I have never had a better experience buying glasses in my life. Daryle and his mother are the sweetest people you could ever meet . And did such a thorough job at adjusting so they fit perfectly. I tell everyone about their place

Cynthia Ayala: Bad never pick a call and not call back. This is a bad places.

Paradox King: Do not go here they never answer there phone they don’t call back and they say it takes 1 month but you won’t get them for 3

Lucas Leong: 1 of the best optical shop in the country!Mrs.Gibbs the owner was friendly, helpful and respectful towards every single person who walked in her store. Derryl was an awesome and charming lad that gives the best optical consultation to those who asked for advice. ?

Anita Yates: My husband and I have been going here for years. Shelia and her staff are always friendly and professional.

niki dawson: Very professional and friendly !!!Very affordable. A huge selection of eyeware!!! I will be coming here more often.

maxily Popo: They are the worst Optics company that we can have in SPRINGFIELD MA apart from insects they lie to their clients with false information I do not recommend that they make their order in this company, for 3 months I expected an order imposed by my doctor and they did not work on it, They never sent the order to Masshelt or the medical plan, and I know why Masshelt told me that they have no order from this company that says that the process is delayed when Masshelt says that you should only wait 6 weeks, do not trust this optic.From my own experience I say it.

Jackie Laureano: They are excellent people I feel very good with the service provided ...I recommend this place

Nikita Marie: Tried to call and make an appointment here. The woman picked up, immidealty put me on hold, left me in the queue for 15 minutes and then hung up on me. I called back to try again and she just picked up, impatiently said 'Hello?!', and then hung up on me again.

Denise Booth: Really nice personal service here..my glasses came out fantastic.they are friendly and professional .I defiantly recommend

J Smith: Great place friendly service,many types of frames to choose from.

Sharon Ralls: Great place for varied selection of eye wear and great customer service. Shelia changes her stock regularly.

Laura Lowe: A great store, fantastic customer service, Shelia is a joy to work with!

R-Jay Perez: Love the place you're treated like FAMILY! They pay attention to every detail and they take great care of you..!

Lobo Lures: Great place to buy your eyewear. They helped through the entire selection process.

Dave Ryan: Great selection and service. Super nice staff.

Brian McNally: DO NOT GO THERE!!! Wish I had listened to the other reviews I've seen for this place! They completely wasted my time!!!! Thought everything was good...people were nice....left the office and got home and realized they never gave me any trial packs of contacts. Called back and they said they don't carry them in stock and they'd have to order them. WHAT EYE PLACE DOESN'T CARRY TRIAL LENSES IN STOCK?!?!?!?! Returned to the office becuase the woman said I could have my money back if I didn't like it....went there and after arguing with me-she said it was actually only one day to order. So WHY she didn't tell me that over the phone-I have no idea. I refuse to drive back AGAIN-for a third time- just to pick up lenses. Will NEVER go back.Update...(not that there should even BE one when it's been less than a couple hours since I wrote the first review-BUT...) Tried to go somewhere else, and despite this place guaranteeing me that they didn't charge my insurance and there would be no problems-they DID! Now I can't do anything at all until they reverse the charges and cancel it all out. HORRIBLE EXPERIENCE!!

Barbara Plante: While we liked one of the doctors we saw, the other one was completely unresponsive to what I was trying to explain to him. The office then messed up my contact lens order not once, but twice, and then made reordering my daughter's contacts a nightmare. When I tried to order the lenses online, they denied the prescription, saying it had expired, when it was less than a year old. We will never go back there again.

Adam Cummings: Super friendly and helpful! Went in to get my glasses fixed and was pleasantly surprised by how efficient and personable Ed was! Would definitely come back.

Minh Le: Customer service at this local small business is exceptional! I definitely recommend anyone to come here for all their optical needs and service. My toddler rolled over on my eye glasses and broke a temple. My glasses were from overseas so I wouldn’t be able to contact the manufacturer/ company. I went to another optical office and was told they didn’t have the right replacement part to fix it. I thought I’d have to get brand new eye glasses. But, I stopped by Edmund’s Opticians one morning to see if they could help me with my eye glass repair. The owner was so extremely nice. He went to see what extra parts he had available and helped me replace the broken temple with no charge. I can’t thank him enough! Thank you Ed!

Free Country: My grandfather gave me a pair of aviator sunglasses that were issued to him in the MA State Police during the 1950's. I had them for months and couldn't figure out how to repair the nose pads as they were an older design that wasn't used anymore in modern sunglasses. I had already tried another place who told me they couldn't fix them when I finally brought them into Edmund's Opticians. Ed took them, and 10 minutes later returned from the back with the glasses repaired and looking like new! I was so happy. I asked him what I owed him and would you believe that he did it for free!? I was so surprised by that. It's not often you run into a business that is this knowledgeable and helpful and I am so glad I went in here! Thank you to Edmund's Opticians!!!

Andrea Waterman: Very professional, caring, friendly, and knowledgeable. Even during this trying time they were more than happy to help me. .

Dave Casey: great advise and customer service, always there to help.

THOMAS LAFOUNTAIN: They are the best. Customer service is outstanding. We have going there for years and will continue.

Alison Abare: The customer service my family and I receive here is just not seen in businesses anymore. My parents have used Edmund’s and now I and my husband use them for ourselves and son.

martha checkwicz: Stopped in this morning to get help ordering my progressive lenses. Two men were working. One was legitimately helping a customer. The other was conversing with a couple about their trip. I walked over to look at frames. Stay for about 15 to 20 minutes Did not get acknowledged once. Thought to myself. They don’t need or want my business and walked right out. I should let my doctor know so he doesn’t recommend that other patients go there.

Pat Gelinas: I have been going here for over 20+ years with my whole family. Laura who makes the lens for the frames is very knowledgeable. All the staff are courteous and very helpful.

Daniel madera: The folks that work there are Very Professional and very helpful and Polite, I will be going to them every year to get my eyes examined, since I have Diabetes, they just put you at ease, I also will be bringing my 3 yr old granddaughter if she needs glasses

Diane Connors: Always have a good experience at sixteen Acres Optical. Friendly, helpful staff and very clean!

Sharelis Quiles: I went this morning because my daughters dog broke my glasses and didn’t have a second pair. So I went here and staff went above and beyond to find my same frame. They saved my life today because I work on the road seeing patients at home and o have to use my eyeglasses at all times. Thank you for going above and beyond.

Angela Bosak: After severe eye pain and being misdiagnosed with stressed induced migraines by my neurologist, I was able to get in on an emergency basis with Dr. Quartz. Turns out, they weren't due to stressed induced migraines. When I came in, my eye pressure was through the roof. I was instantly referred to Dr. Mutlukan. Thank you Dr. Quartz for this referral. Dr. Mutlukan is the only doctor that has been able to help me. I have seen several neurologists for a condition which nobody has an answer to. I starting seeing him in 2021. He is extremely thorough. After being diagnosed with glaucoma at the age of 38, Dr. Mutlukan has gone above and beyond to try to help me with my other neurological conditions. He has spent his time and has been very patient with me, often ordering blood work and recently a PET scan. He has worked closely with me and has continued to manage my glaucoma and various other symptoms. He is better than any neuro-ophthalmologist in Boston. He is knowledgeable and skilled at what he does. Dr. Mutlukan and Dr. Quartz are by far, the most intelligent doctors and they make an amazing team. Staff is amazing too. A special thanks to Sandy, you help me everytime I call.

L Borden: I had an excellent experience with Madeline that dialed in my prescription and appropriate contacts.Her professionalism, knowledge and humanabity is immeasurable!The optical shop is fortunate to have such an employee!I highly recommend Madeline for your next pair of contacts!

Ray DeGray: Great experience. Nice people. Dr Quartz is very nice and knowledgeable.It's like anywhere you go, just gotta be patient. They're busy for a reason.It's the eye doctor not McDonald's.

Brendan Lynch: They were great. Doctor and front staff were friendly

Natasha Marcial: There appointments are always backed up, can never get attended at time of appointment.showed up 15 min early but wait is 30 minutes past your scheduled time..only one eye doctor today ..

Rae: I absolutely love this place. The staff are so friendly, the Dr is very kind. The place looks clean and organized, it's very comfortable.Thankfully I was able to get both of my children in before they stopped taking patients. If this place ever closed I'd be VEEY upset!

Nicholas Nogueira: I love going to 16 Acre Optical! I always feel very welcomed when I am there. The staff is great. Jose is one of the nicest people I’ve dealt with in customer service. He is very personable and makes sure you feel comfortable in the office. The pads on my frames fell off, so he put new ones on without me even asking. Dustin is also very helpful; he made sure that I was getting the most out of my insurance for my glasses. Originally through my insurance, it would've taken two weeks for my new glasses to come in, but he made a call to get them in 4-5 business days. I couldn’t go two weeks without glasses, so he made sure to help me out anyway he could. I appreciate how much they care about the customer and I will continue going to 16 Acre Optical for as long as I can.

Roger Dager: I recently had the most pleasant experience at 16 Acres Optical. Jose was professional and very friendly. I really appreciate him going above and beyond to help me. Thanks Jose!

William Mccarthy: GO SOMEWHERE ELSE. I had a 4:30pm appointment, finally got to see the assistant at 5:11pm. During my exam I told the doctor I was having trouble seeing the letters clearly, I was told just tell me what you remember them being. Then was told to hurry up and read the letters so he could see the next patient so he could get going home. GO ANYWHERE ELSE.

aydin roomaninezhad: Very terrible place to get glasses in area.

Genevieve S: I got a call today saying they will ship my glasses. Thanks so much. I've only been going out if absolutely necessary and they made it a lot easier. Thanks!

Carmen Pagan: I love the staff and their professionalism. In my opinion the front desk should be more private. When discussing payments, insurance and copays there’s no privacy. It’s out in the open. Lots of ppl are not comfortable talking finances out in the open the way they’re set up. The girls are NOT discreet at all. It’s sad because the practice itself is good.

Dominique McDonald: The staff needs a training on customer service and treating people with respect and dignity. They are unwilling to listen to patient concerns, very condescending, and act like they just don't care.

Ashlee Starzec: The doctor is ok, probably on the autism spectrum but good at his job. The rest of the staff are terribly rude and condescending.

Israel Roman: I have nothing but good things to say about this place. They have serviced my daughters and me for glasses and we barely waited just a few days for them to come in. When I couldn't find a frame to fit my face the staff jumped right in to help find the perfect frame for me. I will continue to go here for our optical shop and eye exam needs.

Gacha wolf: They suck and the receptionist very rude,they said they will call you back and they don’t

Eva Howard: Walked into Costco to get my glasses fixed that I had just broken; walked out less than 10 minutes later with my prescription lenses in a new identical frame. I couldn’t ask for a better customer service experience!

Kathy N.: The eye doctor at this location is not part of Costco and the appointment system is by telephone. I called today at 11:25 to make an appointment and was told I could have an appointment for noon. I hurried over to Costco, only to discover that the optometrist had called out that day and apparently nobody at the appointment center knew that. The counter people apologized a lot, but because the exam department is independent from Costco, they have no control over it. So should I call again to make an appointment for a different day only to find perhaps a similar result? I think not. Costco Optical, you just lost a potential customer.

David M: The best lab, product and service. Not to mention the lowest prices.

Howie Lisnoff: Great service and a high-quality pair of glasses at 1/3 of the price that I've usually paid.

Bernadette Sole: always great service! prices are awesome!

L Ortiz: I call to make an appointment and the person who answered the phone was really rude. I ended up making the appointment In another place.

shawn gagnon: They claim to offer eyewear for EVERY member of your family but they don’t.

Brenda O'Dea: I have been filling my eyeglass prescriptions with West Side Optical for many years and will never go anywhere else. The quality work and friendly service is amazing.